CCRM Fertility of Miami

Short version: I wish every person looking to grow their family had the opportunity of doing so at CCRM Miami.Long version: Ive been working with Dr. Potts and the CCRM family for a little over a year.From day one, the doctor, nurses and staff treated my wife and I with respect, empathy, and professionalism. I truly hope this review helps anyone who is going through this difficult journey:Services provided (all in-house):- Donor sperm collection, donor physical exam, donor semen analysis + storage.- Hysterosalpingogram (HSG)- Hysteroscopy- All bloodwork required pre and post IUI/IVF- Two IUI procedures- IVF (one egg retrieval and one transfer)- Embryo storage- OB ultrasoundFinancing:We paid out of pocket. Amanda and the financing team were transparent with the pricing from day one. They shared the different financing and health insurance options with us.Communication:I am out of state and flew in for the treatment. The doctor and nurses were super flexible and easy to communicate with. The Salve app is easy to use. It shared appointment information, lab results, and has a chat to reach the nurses and front desk. I was able to meet with the doctor even while I was away through telehealth appointments.Aside from the services being 5-star, the staff makes you feel like family. This process hard to begin with, so when youre welcomed with warm smiles for every appointment, it makes the journey worthwhile! We look forward to continue growing our family with CCRM 💕

The staff is super nice and professional. It was a very amazing experience. Dr. W was super cool, it was our first time meeting and it seemed like ive been his patient for years! I really excited to working with CCRM for my next surrogacy journey.

Everyone at the Miami office was so flexible and friendly as I was trying to schedule monitoring appointments while I was in FL for a week. They communicated to my home office (Boston) and made sure my doctor had all he needed. Dr. Bardos, the nurses, and the administrators were all very helpful and kind.

I work upstairs from CCRM and one day decided to pop into the office to say hi. I met Amanda and Dr. Potts, and they were both wonderful. The fertility topic is emotional for me and I knew I needed to feel very comfortable. Over the next few weeks, I would stop by the office to say hi and enjoyed getting to know the staff and doctors. They were always so warm and friendly and slowly my anxiety went down, so I scheduled an appointment with Dr. Potts. He is so patient and kind, he answered all my questions (and I had a lot). I did my workup and throughout the whole process I felt very much at ease - from his assistant to the nurse drawing my blood. The process was smooth and relaxing. I feel Dr. Potts really cares about his patients. I would definitely recommend this place and I look forward to continue working with them and happy to have them as my work neighbors :)

Most amazing clinic in Miami! Every time we tried getting an appointment we were met with the most professionalism and so quick and easy! Dr Bardos is absolutely terrific with the utmost sensitivity and respect to each patient, highly recommend!

We just started at CCRM Miami, but so far so good! Dr. Bardos is absolutely great and the team is super responsive and friendly. It feels different than every other fertility clinic I have encountered. Highly recommend!

My wife and I are so glad we found CCRM. This is our first round of IVF with them and previously we had one round at another clinic. Our experience here at CCRM has been far superior and exceeded all our expectations.

So far, we have only had our initial appointment with Dr. Bardos. I found him to be personable, thoughtful, thorough, and receptive. I liked his approach and I feel like he treated me as an individual patient and not just another patient dealing with infertility. He listened to our concerns and our expectations and was measured, but forthcoming in response. It is frustrating to feel like we are starting over, but I feel like Dr. Bardos will treat me and my needs, not just put me through a standard protocol. He explained CCRM’s approach is to take on less patients so that each patient can be prioritized as they go through treatment. So, I am hopeful that we have found a doctor who will treat us and our needs.

This office is certainly beautiful but I found the lack of transparency with billing very concerning. Since this office doesn’t accept most insurances, I had to pay out of pocket and was provided with a sheet that lists out costs for self pay. It was shocking that they decided to change 5X the price I was expecting and did not adhere to the pricing sheet they provide. Although we liked Dr. Bardos, this lack of transparency made us not trust this office and seek another center that takes our insurance.

Dr. Bardos and the entire CCRM team are incredible! They made a difficult and stressful time easier and were always available to answer any questions. The new office is clean and beautiful. I highly recommend CCRM for anyone struggling on their fertility journey.

Dr Bardos, Dr Potts, and the whole team created an amazing experience. From the minute I entered the office I was greeted instantly. I probably waited less than 60 seconds before I was called back. Every step of the way, I was treated respectfully and compassionately by every staff member. I can’t say enough about how professional and caring Dr Bardos and Team was. Highly recommend to anyone that is going through this process, where attention to all aspects of a patient’s needs are important. 10/10

This is not our first fertility clinic but it will be our last. CCRM Miami is top of the line when it comes to the medical offices, medical staff and overall family building experience. I am forever grateful for CCRM Miami.

My experience with CCRM has been very positive-my main doctor, Dr. Potts has incredible bedside manner and takes the time to listen and truly hear each patient. He is a great balance of validating emotions (so necessary in this field!) while also being extremely intelligent and logical. I would recommend Dr. Potts to anyone!My nurse, Devyn, is truly amazing as well! She responds to my messages within 2 hours with compassion, understanding and a strong knowledge base.I had to call the on call doctor, Dr. Bardos with a medical emergency and he was readily available and took the time to speak with me and a nurse while acting with urgency. I am very grateful for him.The front desk and phlebotomist team and the anesthesia/OR nurses are also incredibly kind and supportive.Could the phone system after 2:30 pm use some work as mentioned in a previous post? Absolutely-but that’s such a minor issue compared to the great care I have received and I’m sure they’ll sort it out.Thank you for everything!

Dr. Bardos at CCRM provided exceptional care throughout my IVF journey. After a disappointing experience elsewhere, my husband and I were relieved to find a doctor who made us feel valued and supported.Dr. Bardos went above and beyond to ensure I felt safe and comfortable at every stage of the process. Unlike our previous experience, he treated us as individuals, not just another case. His genuine concern and willingness to guide us through the IVF process is truly remarkable.CCRMs approach to patient care is unparalleled. The entire team, from the nurses to the administrative staff, exhibited professionalism and compassion. The clinics environment fostered a sense of trust and confidence, making each visit a positive experience.Thanks to Dr. Bardos and the team at CCRM. I cannot recommend Dr. Bardos enough to anyone seeking personalized, compassionate fertility care.If youre looking for a doctor who genuinely cares about your journey, Dr. Bardos at CCRM is the one for you.

CCRM Fertility is a place I would highly recommend for any fertility or female reproductive health services needed. They go above and beyond for every single service they provide here. The doctors, the staffs, just everyone in general are so welcoming and friendly. They show how you’re not alone in this process and they’re completely understanding when it comes to many complications that may be faced along a rough journey. This is the place to be!

Could not recommend CCRM miami & dr. bardos enough!!! all of the staff and nurses are incredible too! everyone makes me feel so taken care of and i know i’m in the best hands here 🥰 it’s also a plus that the office is so chic and beautiful!

CCRM provided us with an outstanding experience for our testing. Dr. Callum Potts was exceptionally nice and respectful throughout our appointments. He took the time to thoroughly explain all our results and listened attentively to our concerns, always respecting our decisions. During procedures like ultrasound and HSG, he explained each step comprehensively without rushing, showcasing his exceptional bedside manner. I highly admire his professionalism and recommend him without hesitation!!

I can honestly say Dr. Potts and the staff are amazing! I just had an initial consult (have not started treatment yet) but I was very happy with him and the time he took to listen to my whole story. He provided the best advise to me at that moment and I am very glad I saw him! He is very knowledgeable and patient and kind! God willing, I will begin treatment with him very soon!

I can’t get over how well our first appointment went! Dr Potts and all the staff were so sweet and kind. We can not wait to go through this surrogacy journey with them!

We have no words to thank CCRM Miami team and Dr. Potts!! Dr Potts was compassionate and provided all information that we needed. He is very knowledgeable and we are grateful for all the attention we were given during the exams. Thank you!

For such an overwhelming experience Dr. Potts and the staff at CCRM Miami have been nothing short of amazing. Their professionalism, thoroughness, communication, and bedside manner have made this experience a pleasure.

Incredible start to our surrogacy journey… the staff and Dr. Potts were absolutely incredible.

It’s the only fertility clinic one should go to.Dr. Bardos is the best!

Worst calling system. Been calling to ask for pricing and within 8 calls no one could give me pricing. Impossible to schedule an appointment. Don’t waste your time

Impossible to get an appointment Staff is rude, got an email that refused to book me in from Jennifer 👎🏻

Great experience 10/10