AFC Urgent Care Santa Clara

594 El Camino Real, Santa Clara, CA 95050, United States
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AFC Urgent Care Santa Clara
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An
Review №1

Once again, I am very pleased with the service that was provided to me today. There was no wait and the staff are super friendly & efficient. I was seen by Jenna, the Nurse Practitioner & I must say that she was more knowledgeable, more thorough and quite frankly, more friendly than my own family doctor. Im looking for a new doctor and now I know why! My situation is somewhat complex but she took the time to explain things to me and recommended tests I should get( and other information) that was very useful to me. Thank you for your friendliness & compassion towards your patients and our community!!! We need more like you around!! 💜

Am
Review №2

This was the best experience I’ve had at an urgent care. I came in on a Monday with back pain. All of the staff were kind, attentive, respectful and helpful. The PA I saw, Mr. Alvarez, took the time to perform a thorough & efficient assessment and listened to my concerns & my ideas for treatment. The MA did an excellent job checking vitals & administering an injection. I was in & out in less than an hour. The facility is clean and modern. The street level garage parking made it easy for me to go right in without a long walk. I would recommend this place to anyone needing to be seen quickly!

Fa
Review №3

My experience was great. I called in beforehand to see if my treatment could be addressed. When the lady at the line wasnt sure, she checked directly with the doctor in duty who gave me clear info. I went in, and everything progressed as expected from a process standpoint. My procedure ended up being slightly more complicated, but the doc did a wonderful job and got everything resolved for me.So glad theres a reliable trustworthy urgent care service.

gi
Review №4

Thank you for your kindness. You guys were considerate enough for me and made me feel comfortable. I will definitely coming back. Hope you have an online site can see a whole the visit history and data whenever we need. And do not have to put whole personal & insurance information again after first registration.

Mi
Review №5

Modern, clean facility with friendly, professional front desk receptionists. I didnt make an appointment on Zocdoc but the front receptionist was able to check me in with no issues. The overall waiting area is spacious, modern, and clean with a cooking show playing in the front and plenty of seats with very little wait. The interior area has many care rooms with all the medical needs a hospital would provide. The doctor was able to provide the care I needed and I was out in less than 5 minutes. I will definitely be coming here for all my urgent care needs!

je
Review №6

I came in about a week ago with my mother. She had cut leg pretty bad. Everyone in the front office was so helpful in getting her checked in. There was almost no wait time. We were put in a room and within 5 mins where a PA (Daniel) saw her. He was knowledgeable and kind. He assisted her injures and provided care. She received stitches and antibiotics. Daniel really made the visit quick and easy. I will come back again!

Jo
Review №7

I love the swift, efficient, professional, gentle, and very nice work ethics of the staff. Thank you for giving me a lovely experience being someone whos terrified of doctors! (White coat syndrome 🤷‍♂️)

Ni
Review №8

I came in the other day and had a wonderful experience. The staff was super helpful and friendly. Christina, one of the MAs, made me feel very comfortable in my urgent situation. I highly recommend this clinic, they will make you a priority and provide great service!

Ra
Review №9

Cut my finger with a pocket knife and came here to get three stitches. They accept anthem Blue Cross, probably the best urgent care I’ve ever been to. Thanks team!

As
Review №10

Best ever. amazing urgent care. go here if you ever need a fast appointment- they saw me 5 minutes after i went into their clinic

Jo
Review №11

Took a serious fall in which my left ear was lacerated and needed stitches to be put back together. I received immediate attention and they were working on my ear within 15 minutes of my arrival. The care provider did an excellent job and there is virtually no scaring at all. Very pleased. My PCP was also very impressed with the results.

Ka
Review №12

I came in after a grain of dirt blew into my eye that I couldn’t get out and it was causing me pain. This urgent care did not have any eyewash and the doctor looked in my eye, telling me that he could not see anything, and sent me away, still in pain.I then went to the hospital where the doctor easily and immediately removed the dirt that had been trapped under my eyelid, using a simple cotton swab. Even the hospital doctor agreed that this is a very standard, easy procedure that the urgent care doctor should have attempted.The worst part? I was billed $400 for the urgent care visit, where the doctor did not even do the bare minimum. This is on top of the hospital bills, which I could have avoided had urgent care properly treated me.The facility was clean, the staff was friendly, and I did not have to wait to be seen. But at the end of the day, I’m stuck paying hundreds of dollars for not actually receiving any treatment and that feels like a scam.

Er
Review №13

The staff was great and the doctor knew what she was talking about and was very professional. I barely had to wait to be seen by the doctor and they didn’t overcharge. Overall, I had a really good experience Here.

Mi
Review №14

I received incredibly unprofessional treatment from a male physician on Saturday (August 31). I went to get a cough checked. When he was taking my vitals, I had a big puffy jacket on and when listening to my breathing, he listened to it over my puffy jacket and acted like he could hear something. Then he took a covid test after I already told him I had taken a covid test which then came back negative. After that he essentially just threw antibiotics at me and sent me on my way without helping me figure out what was wrong with me in the first place. I tried asking questions about what could be going on and he just told me random mumbo jumbo.It really seems like they don’t know what they’re talking about and after even taking the antibiotics, my cough has progressively gotten worse. The assistants though were very kind.

Da
Review №15

I recommend this place please come! The medical assistant named CHRISTINA was very helpful and nice. She made my experience here welcoming and I will be returning. Thank you Christina :)

Ju
Review №16

I am from out of state. The service from every staff member here was wonderful. Service was also very quick and efficient. I hate to say it, but I received better service here than in my own state. :).

So
Review №17

AFC Urgent care is very clean, well appointed clinic with extremely courteous and knowledgeable staff, they go out of their way to ensure that anyone at their clinic gets timely and best care, great end to end experience

Th
Review №18

Staff was very friendly, from when I walked through the door, to having the appointment! They were attentive and helpful, and was able to finish the appointment a lot quicker than I expected, with great help!

Me
Review №19

This place is the real deal. Excellent, efficient service in a clean, professional facility. I headed there on a Saturday evening with flu symptoms. I parked right outside their door and was seen by their friendly nurse within a minute of finishing my paperwork. The paperwork is all done from your phone, so no actual paper is wasted either. The nurse checked my vitals and then ushered in the doc. I got good and friendly advice for dealing with my symptoms. I was done in 20 minutes and didnt find anything to complain or worry about. This is a great URL to keep in your Contacts for times when you need to see a doc right away. So glad I found it! Hopefully never have to return, but if I do I know it will be a pleasant experience. Thank you guys!

Ch
Review №20

Christina Thomas was very kind and helpful and she was patient with me. I appreciate all that she and the rest of the AFC Urgent Care staff have done.

Ba
Review №21

This place, the staff, the doctors, the office are ALL TOP NOTCH!I have NEVER in my life seen or had such Urgent care that is fast, attentive, and amazing such as this!They close early, it is not a 24/7 place, but besides that they have my utmost respect and appreciation for being so awesome!!

Ed
Review №22

Horrible experience with “Provider,” which bordered on abuse. Came in with sinusitis (had it many times,)and asked for antibiotics. She said I’m not giving you antibiotics, adamantly. Telltale green production in my nose that I reported was ignored, a sure sign of infection. Her assistant seemed to be ignorant about medications, insisting that statins were for high blood pressure. stay away

Ve
Review №23

Very nice urgent care. Almost no wait time, friendly and helpful staff, resolved all of my concerns quickly.

Ch
Review №24

I came in with an urgent issue, was seen + diagnosed promptly. Was very impressed with the speed and efficiency of in-processing, professionalism of all staff, cleanliness, and how quickly the problem was identified + diagnosed.If you’re looking around for an urgent care with all of the above characteristics, this is your spot.

CC
Review №25

Christina was the sweetest and most welcoming ever!! She helped me and made my time here a whole lot better!!

do
Review №26

I am so glad that I found this place. Angel was super friendly and was able to accommodate us with our urgent need for care. The place is clean and very convenient. Thank you also to the PA who assist us and Christina for your help. Keep up the good work guys.

Li
Review №27

Staff was super friendly and patient. They took me in right away even though I came in with no appointment.

Va
Review №28

Clean and smells good. Front staff is awesome and nice (they just need more knowledge about what insurance they take there) The PA was great. I was seen right away. Not a lot of patients maybe cause it’s still new. But I loved it .

Ka
Review №29

Everyone was friendly. The registration process is done through your phone. It’s quick and pretty efficient. I was there on a day with no one else in to be seen and was in and out in less than 30 minutes. The provider I saw was incredibly pleasant and didn’t make me feel rushed/ pressured to talk over her for fear of not being heard. A big thanks to everyone there.

Sh
Review №30

Went in with no appointment, was quickly seen and taken care of. The clinic was clean and the staff were wonderful.

er
Review №31

Amazing clinic. Wow. I’ve been to many urgent cares in my life. But this one has been the absolute best. The staff was so kind and they have amazing nurse practitioners who love their job and care about their patients. I felt like I was in really good hands. The clinic itself is just beautiful and clean too. I am definitely only coming here when I need to go to urgent care. Don’t go anywhere else!

Gu
Review №32

It was a great visit to AFC urgent care. Everyone took care of me in a very systematic, polite and kind way. A very great experience in that much pain.

To
Review №33

Went to ACF for the first time today, staff was very friendly and professional, the online booking process was pretty smooth. Overall a very nice experience !!

Pu
Review №34

I have been to this place 2 times and both times the providers were very patient and were able to provide appropriate treatment .

Ka
Review №35

This is the best urgent care clinic Ive ever been to! I arrived at opening time on Sunday morning (not many clinics are even open on Sundays to begin with) as a walk-in, and I was able to get the care I needed promptly. I felt comfortable discussing my symptoms with the team here, and the treatments/prescriptions were sent to my local pharmacy.

Cy
Review №36

This was as good of an experience as I think anyone could anticipate for a healthcare visit. The staff was very welcoming and proficient. They definitely made me feel this was a safe space. From the cleanliness to the ease of registration and check in to the time that was invested in the one on one portions of the visit, it was all a 10! The provider was very informative and offered me more than one treatment plan option for my issue. I actually just cant say enough good things about my experience! I definitely will be using this location for all of my general healthcare needs moving forward.

Pa
Review №37

I recently needed to visit this new clinic, and I must say it exceeded all my expectations! The staff was genuinely willing to help and really took the time to listen to my concerns and answer my questions. I felt heard and informed throughout the entire visit. Im confident Ill be coming here from now on for any urgent care needs. Highly recommend this place

Ky
Review №38

The lady working at the front desk is very nice, but the quality of care is awful.

Sh
Review №39

Were visiting from out of town. Facility super clean. Staff extremely efficient and friendly. I got very well taken care of. I Highly recommend this urgent care clinic. Wish they were opened 24/7 for everyone!

El
Review №40

They got me in quick to see My Daughter right away. This place is awesome. They are very clean. The staff was very loving and caring with my daughter and they did everything they could to make her feel better.

He
Review №41

The staff were really nice and empathetic. But I found out the nurse practitioner misdiagnosed me after seeing a specialist physician 4 days later. The physician found out I had an infection and ended up prescribing antibiotics. Could’ve saved me an extra 4 days of bed ridden pain if diagnosed properly to begin with.

Al
Review №42

I had made an appointment online and when I got there I was taken back immediately. Everyone there was extremely nice. The doctor that was there listened to me and gave me the proper medication and information that I needed for my recovery. She even told me I could call back in if I was still not getting any better. This place is a wonderful urgent care to go to for sure!!!!

Ho
Review №43

Had a great experience at this urgent care center, appointment was easy to book and you can pre-checkin online to upload documents in advance to save time at the clinic. The nurse and provider that took care of me were very professional and efficient, asked me all the right question to diagnose what I was experiencing, and were very reassuring and calm and warmly answered any questions I had. Great experience overall, highly recommend!

Ad
Review №44

I came in on Monday with flu symptoms. They tested me for covid, which came back negative. Then without any other tests, they gave me antibiotics and a steroid and sent me home. The next day my roommate tested positive for the flu, and we have the exact same symptoms. I dont know why I was given this course of treatment for the symptoms I presented, but I dont feel like I was adequately heard or treated. This place is clean, has a very nice staff, and minimal wait time, but unfortunately I cant say I got anything useful out of my visit.

Ma
Review №45

When I first came here I would have said they were very quick and very helpful, but THEN I GOT THE BILL. Came in for a covid and flu test. $594.00. Luckily my insurance covered a little over half, but that is insane and greedy. I’m not coming back.

Gr
Review №46

This is a very nice urgent care facility with great staff. I was able to easily schedule an appointment online and the appointment only took 15 minutes with only a couple minutes of wait time. Plus they are open on weekends unlike many other urgent care facilities.

Ja
Review №47

The MA was extraordinary. The blood draw for the TB test went smoothly. Excellent customer service. I already posted on FB your office. 👍🏽

cl
Review №48

Amazing experience here. The Staff and doctor I saw were all so welcoming and helpful. It was a really quick process and I felt very safe and comfortable. I will definitely be back in the future for medical needs.

An
Review №49

Everyone I met today was so kind. Angel was so welcoming and friendly throughout the check in process and getting me situated. Prateek was amazing and made sure I was comfortable throughout the bloodwork process. Bloodwork makes me very nervous but Prateek and Dr. Rizz (Good Dude) were so supportive and reassuring throughout the whole process. They were very patient and tried all of the methods they could to get blood out of me. They were successful and that was the least stressful bloodwork process Ive been through. I felt comfortable and not the slightest bit anxious. Thank you for all of your help! I will be back if I ever need urgent care and I hope to receive the same experience as I did today!

Am
Review №50

Doctor Mandeep is very nice. Listen to all of my concern. The staff was wonderful. I would definitely go back and take my kids there as well. I am happy i found good doctor for me and my kids. I like how the service is 7 days, i can go any time, in need. Thank you doctor Mandeep.

An
Review №51

Everyone is perfect! Wish yall can be my primary care

Jo
Review №52

Friendly, polite, caring, patient, and efficient staffHighly recommend!

Co
Review №53

Easy experience to get my flu shot. Walked in, filled out my information, waited a few minutes, got called back and roomed quickly and then I was out. Very comfortable and clean.

Ry
Review №54

This place is so friendly and the nicest staff and doctors I’ve ever encountered. I’ve been there twice and they are my go to now for urgent care needs. Thank you to all who work there. You’re the best!

Ki
Review №55

Went in for urgent care and everybody was amazing! Everything was clean and everyone was accommodating. Definitely coming back for anything urgent in the future. Very happy with my appointment.

Li
Review №56

Place is in a great location. They keep the area clean and staff is super friendly

gb
Review №57

Fast and easy out the door cheap and I enjoyed the service thank you ladies

We
Review №58

Extremely happy that I walked into an urgent care that genuinely cares for your well being. The staff takes good care of you from the start of registering to the end. I highly recommend this location.

Zu
Review №59

Amazing staff, great providers, clean space, thorough care. If youre ever ill and need urgent care, AFC urgent care is where you want to be. Also so close to SCU, great for students living nearby.

Pa
Review №60

Went there for bad cough. Everyone I came in contact with was friendly and professional. As an out of towner it was good to find a place that was welcoming, especially when you feel so cruddy. Highly recommend!

Al
Review №61

Overall a great experience. They were very methodical with the checkup and were very friendly. Definitely a whole lot better than other urgent cares out there.

Jo
Review №62

Great experience! Extremely clean place and staff was attentive and friendly. It was a very efficient visit, and was seen right away. Would recommend to anyone.

ra
Review №63

Great hospitality and quick service. Doctor was very easy to talk to, spent sufficient time to answer all of my questions. Recommended!

Ba
Review №64

Service was amazing, all my questions and concerns were answered. Staff was very caring and helpful. Clinic is clean and in a good location.

Ma
Review №65

Very nice and new office! One of my the most efficient urgent cares I’ve been too. Great staff and service - great to know this is nearby for the future

Ka
Review №66

Avoid avoid avoid - they dont have a DOCTOR. They only staff NPs who are USELESS.

Ja
Review №67

Son said that the doctor was very relatable and humorous.

Je
Review №68

Staff were really nice and good with kids!

Ma
Review №69

I like the nurse and the physician they way they treat me.

go
Review №70

Great urgent care, simple and quick. Nurse and doctors were perfect. Omar blessed me up with some water

Se
Review №71

Friendly staff, great service, amazing experience!

Ma
Review №72

I came in because I had food poisoning and the staff were very sweet and took good care of me! I’m really glad I came here and would highly recommend

La
Review №73

Very clean, super friendly staff and Doctors.

Ch
Review №74

Great experience, professional and friendly.

Em
Review №75

I came in today not feeling well and man this place is so nice! The people are wonderful and so helpful. The location is so convenient. Thank you!! I definitely recommend this place!

Ki
Review №76

Felt lightheaded for a bit. Staff took care of me well, providing with food and drink to recuperate. Also kept me company until I felt better.

Ky
Review №77

Friendly staff, seen quickly, highly recommend!

Sh
Review №78

I highly recommend this clinic. I was able to make an appointment online so I knew exactly when to arrive. The staff is super nice and helpful.

An
Review №79

Needed stitches and there was only a 5 minute wait time and super nice and attentive staff

Ni
Review №80

They were very nice, I recieved care quickly, and they accept Medi-Cal. Absolutely wonderful experience all around.

St
Review №81

Their website said they were open until 4pm on Christmas Eve. No one was answering the phones from 2:30-2:45 and when I arrived at 3:03pm, i was told they closed at 3pm. Horrendous service and incorrect information for people that are sick and need medication.Location: valley Forge Rd Lansdale PA

st
Review №82

Staff was efficient and treated me well. It was nice having everyone be helpful and friendly when I wasn’t feeling good!

Ma
Review №83

The entire staff were courteous and friendly, and they moved efficiently so I wasn’t waiting more than 5 min.

Ka
Review №84

Awesome service! Very kind, they were able to immediately resolve my issue as well. Thanks again!

Ka
Review №85

Great service. Fast. Attentive staff. Will definitely return when we need more medical assistance!

Se
Review №86

The staff is absolutely more than excellent and professional, they get you right in. Make sure your needs are met and a quick fashion.

Em
Review №87

Quick to help, patient and nice costumer service. Very helpful and clean clinic!

Ri
Review №88

My first visit for an ear pain. Staff was knowledgeable and quick to address my issues . Will definitely recommend

An
Review №89

They were so kind and they talked to me about high school

Da
Review №90

So much quicker than other urgent care places I’ve been to. And they were caring and helpful!

Ma
Review №91

Great overall experience!! Most efficient doctor visit I’ve had in a long time!! 10/10

Yo
Review №92

Thank you for calling me back and resolving my concerns. It is an excellent clinic with outstanding services in Santa Clara!

He
Review №93

Very professional and nice staff.

Ba
Review №94

The receptionist and the doctor are very friendly and professional.

na
Review №95

The staff including the nurse practitioner provide excellent service to their patients.

Ka
Review №96

The staff and provider are very helpful, professional, and great! Had a very good experience. Highly recommended.

An
Review №97

Short wait (on a Sunday morning at least), easy sign in process for a walk in and friendly care. Highly recommended!

Ca
Review №98

Stitched me up good! The staff was friendly and efficient. The facility is new and clean.

Sa
Review №99

Staffs and Provider working at AFC took good care and were so helpful. Easy to approach and good response.

Ca
Review №100

Great Customer Support from the MA checking us in to the PA who was helpful and pleasant.

Mi
Review №101

Professional and friendly staff. I felt like I was in good hands. Left very satisfied.

Mi
Review №102

Staff is attentive and friendly, doctor is patient and takes the time to answer questions.

Na
Review №103

Super clean office. No wait time, quick professional service. Dr. Moreno is the best

Mi
Review №104

This urgent care was super efficient and clean. Would definitely go here again.

Ge
Review №105

It was so so easy and everyone was so friendly! Thank you AFC Urgent Care Santa Clara!

Br
Review №106

Service here was terrible. Did not receive any immediate help!! Also staff had no clue as to what they were doing. Would not recommend going here

la
Review №107

Wait times are low and staff is Friendly, Compassionate and professional, I highly recommend.

Ju
Review №108

Wonderful staff and clean facility! Grateful for the care today.

Ol
Review №109

Thank you very much for taking care of me. Appreciate it from the bottom of my heart ❤️

Ni
Review №110

Great experience. I was explained the problem with patience and in dept. I recommend it to all.

Ja
Review №111

It was super convenient, not busy at all, close to the campus, and everyone was really nice

Ja
Review №112

They fixed my ear issue and had great service.

Le
Review №113

Friendly staff, i did not have to wait long to be seen. Will come again!

Va
Review №114

The staff was very professional and very nice!

li
Review №115

They were really friendly 100% recommend

Ca
Review №116

Great service/ people/ facilities. Thank you for everything!

Dr
Review №117

They were professional and fast, I would go again for any issues I have

Ap
Review №118

The staff was friendly and super helpful. I appreciated being helped here.

Ra
Review №119

Awesome service by receptionist, helping nurse, and the doctor.

Ma
Review №120

It was not busy at all, the place was clean, and the staff was friendly and helpful.

HA
Review №121

Very friendly and efficient staff.Very quick service andsatisfied 😌

So
Review №122

Very clean, helpful and kind staff.

Ma
Review №123

Very helpful and responsive answered all my questions and took care of all of my concerns

Ja
Review №124

Quick clean and easy. I was in and out in under am hour.

Ri
Review №125

Helpful, quick, clean - would definitely return !

Go
Review №126

Very kind staff everyting perfect and fast

Ma
Review №127

Quick visit process was simple, nice people.

Ke
Review №128

Fast, friendly service!

Ca
Review №129

Great stuff! Highly recommended

Rh
Review №130

Super friendly & helpful nurses!!

Dr
Review №131

Good service and pleasant staff.

Ma
Review №132

Quick visit, super friendly!

Ca
Review №133

Nice brand new clinic.

Vi
Review №134

Friendly. Beautiful. Professional.

Co
Review №135

Quick and pleasant experience

sh
Review №136

Very quick and helpful

el
Review №137

Very good experience.

Em
Review №138

Quick and courteous staff

Ka
Review №139

Super fast and easy

Ya
Review №140

Awesome

Sh
Review №141

Good

We
Review №142

Good

Zh
Review №143

Patient people

Co
Review №144

Thanks you for the pleasant experienceEveryone in the office performed professionallyKeep up the great work

Xi
Review №145

Awesome. The medical staff and front desk staff were very fast. They diagnosed me quickly and solved the problem. It was a pleasant process.

Jo
Review №146

Very good service, they are very very humane, attending to all your needsBoth Counter Staff and Doctors

Information
22 Photos
146 Comments
4.7 Rating
  • Address:594 El Camino Real, Santa Clara, CA 95050, United States
  • Site:https://www.afcurgentcare.com/santa-clara/
  • Phone:+1 408-516-2233
Categories
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–8 PM
  • Sunday:8 AM–8 PM
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
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