Both my Daughter and I had separate visits to this location. I have to say, I was expecting less but then I got more. Great and friendly staff. I can only say without detailing the medical reasons we went, but for my daughter- she was better within the week. For me, I got some great advice and got great service. I am still on the prescription but my condition is better and has not returned. Different than my primary doctor, which recently retired, I tried this and so far glad to have one close to our home, a moments walk away for good medical service.
This was my first time at your location. I loved my services and the staff were amazing. I was actually diagnosed with eczema and NEVER knew it. I don’t have a bad reaction but that’s amazing providing how long I’ve dealt with it and never knew . Keep up the great services you offer.
The staff was amazing—super friendly and supportive. Both Milana and Jonathan took the time to explain everything thoroughly and listened to my concerns. The office was clean and neat, which added to the positive experience. Thanks to them, my visit was truly exceptional!
Cant say enough good things about this place. I had a strange accident where l feel.and required stitches. They were completely professional and yet had a pleasant manner. I was comfortable and knew l was in very capable hands. They explained in terms l.undestood what had to be done.hope l.wont need again other than the follow up for this, but knowing that such capable help is in the neighborhood is very reassurinf
Thank you so much. Receptionist who worked 5pm on 1/12/2024 is the best in the world. Friendly and helpful stuff love u guys
The front desk person was friendly and caring. The provider was excellent. Very caring and spent a lot of time. I definitely would come back again.
It was our first time. The provider was super nice and so helpful. The MA/receptionist was a super star. Thank you to you both now w exam leave to our family vacation in peace and healthy 🙌
The Receptionist in the front desk was very professional and pleasant. When I saw the Doctor, he was also very emotionally supportive...My blood pressure was 200/100 and he called an ambulance for me...This is the best urgent care center Ive been to...pls. if u need one, dont hesitate to come in.. Its very clean and spotless
It may sound strange, but this is likely the best thing to happen to our neighborhood. The staff is friendly, the service is efficient, the premises are clean, and the doctor appears to be highly knowledgeable. Thank you, Dr. Thao, for all your assistance. Please continue to do great work.
I had an excellent experience ! The front desk receptionist was very professional and helpful. I had a satisfying visit with the doctor and my initial issue was resolved with the med she prescribed. Thank you !
Very friendly and professional atmosphere. Attentive and kind personal. Was in and out in less than half an hour with all help I needed. I would recommend this center to anyone
From the entrance, to the lobby, to the receptionist to the exam rooms, to the provider & to the finish line everything was pleasant. The staff was very loving kind and helpful. Stephanie the receptionist I believe that was her name, was amazing! So touching and helpful, def goes out her way for patients does more than her job title! Coming from another urgent care employee, this place def deserves 10 stars!
Quickly and easy urgent center with kind informative and helpful staff. I walked in and was immediately seen. My check up was less than an hour and I felt much more reassurance post vist.
Absolutely beautiful customer service, at the front desk. The medical staff made me and my family feel comfortable. We were seen immediately. The location was extremely clean and seems to be a hidden gem,there was no wait to be seen by the medical staff .They all displayed the ultimate medical professionalism.Thank you.
I had a very pleasant experience. Check in was efficient, and my care providers were very patient, thorough, and helpful. I went at 9am and it wasn’t busy at that time. The building is very clean. I live nearby so I’m really glad a Centers Urgent Care opened up here.
Amazing people, great experience. Absolutely beautiful costumer service at the front desk. The medical staff made me feel comfortable.
Nice and clean place. The doctor and the nurse are very friendly and knowledgeable. Great urgent care to visit.
The attendant is rude and racist she had me waiting for 40 mins while she was she was on her phone watching tik tok. She told me to have a seat while I was watching her clearly in front of me getting paid to be on her phone instead of registering me. Meanwhile I was experiencing chest pains and abdominal pain. I’m in my first trimester it’s apparent that she’s needs to be unemployed at this point I’ve dealt with her on severalOccasions and informed the provider of her lack of work ethic and patient care. She was utilizing profanity and stated that I cannot received medical care at this moment which is absurd after registering which clearly doesn’t make sense .
The people they’re really sweet and nice. There wasn’t any waiting time. There working at a good pace and are very respectful
Staffs are friendly and professional, facility is clean. Very short waiting time. Appointment on time.Nurses Practioner was helpful, considerate the best treatment for patient.
Very professional and very nice. Every time I’ve been there I’ve been very happy with the service ce, the doctor and the staff
PA Ireen and MA Bianca were very kind, I came for ear wax removal. Ireen was very fast and I felt relief from pain so quickly. I am very happy with their service and will come back in future
I was in and out in 30 mins, maybe even less. Everyone was very kind and thorough. All in all, a stress free experience!
Excellent experience. Very professiona and kind people.
I brought my daughter here a couple weeks ago for the first time and then went back for myself two days ago. Everyone is very friendly and personable. The provider Jose knows his stuff. I ask questions because I’m curious “how do you know that?” not because I’m doubting, just because I have no clue. He seemed completely unbothered by my questions and explained everything to me. The place is relatively new so it’s bright and clean and updated. Definitely recommend them. Thank you!
It was excellent. I live nearby and I go there every time I need medical care. People are really kind and helpful for whatever you need.
Great place, everything is brand new and super clean. Front desk and the doctor are very nice, know what theyre doing, and were able to identify my problem fast and provide necessary treatment in most professional ways. Highly recommend.
Saved me on New Year. Very clean place and warm staff.a gem in the neighbors
Really kind staff. Great doctors. 100% recommend going here.
Hi this was my first time visiting Centers Urgent Care of Forest Hills, u walked in to a beautiful clean office, warm and friendly receptionist and the Dr. Who was also warm caring and concerned about my complaint, i happen to love my primary Dr. But i must say.this is definately an office i will attendand keep as a second office i can attend whenever i need to. Thank you Centers Urgent car for all you do. I appreciate you. A happy patient.
The business says it closes at 9PM, I arrived before 8:50 with fresh bleeding wounds on my knees, shoulders, elbows. However, they are rushing to close and refused to take me. Disappointed for the urgent care treat patient like this!
It was my first visit to an urgent care. I walked in without an appointment and I didn’t have to wait at all. I was seen by a health provider right away and all my concerns were answered. It was a great experience.
The staff here is so nice I am at a loss for words!!! The key words from my experience here are helpful, nice, efficient, organized, quick, and clean. Thank you so much
Amazing staff and Doctors. No wait time and was in and out within 40 minutes.
To be honest, I’ve never had an incredible service from the beginning!! The lady on the front desk was hugely amazing and sympathetic!! She provided me all the information I needed for my request.. I’ll definitely go back when needed a medical service.. btw the Doctor was spectacular too and explained me all about my ailments in that moment!! Thanks a lot.
This place is so beautiful and clean. My first time here everyone was very kind.. Especially Wendy M.A ..she’s amazing & super fast.. I was literally in and out.. loved her customer service.
The facility was very clean and well lit. The staff member that assisted me upon entering the facility, though very abrupt, was very thorough and polite. I was immediately shown to the waiting room where I would be seen by the doctor. The wait was not long at all, and I was very pleased with the testing and with the doctors professionalism.
Was the only one there and waited 20 minutes. Provider who saw me was unhelpful, probably less helpful than a first year med student and more concerned with liability than with me.
I had an amazing experience at centers urgent care when I brought my child in for care. The staff was friendly, attentive, and professional from the moment we walked in. The facility was clean and well-maintained, creating a comfortable atmosphere.The doctor who treated my child was outstanding. They were knowledgeable, thorough, and took the time to explain everything in a way that was easy for me to understand. They showed genuine care and made my child feel at ease throughout the visit.The nursing and support staff were also exceptional. They provided excellent care and were considerate of my childs needs. The overall service was prompt, and we didnt have to wait long to be seen.I highly recommend Centers urgent care to anyone in need of urgent medical care for their child. The quality of care, professionalism, and compassionate approach of the staff exceeded my expectations. Thank you to the entire team for providing such outstanding care!
The staff are wonderful. They listen to your concerns and are very friendly. I was in and out in under an hour. 10/10 would definitely recommend
Wendy was very pleasant, and made my experience a whole lot better. If only all urgent cares had people like her 😁
The staff member at the reception was courteous and prompt. The center was very clean. The health care worker that examined me took her time to explain my condition and what I should do if my condition got worse. She gave me some medication to relief my symptoms. I give this place a thumbs up.
Best urgent care Ive ever been to, front desk lady and doctor were excellent and knowledgeable.
Thank you very much for the Doctors help on my stomach health problems. You are always the first one I will come to. Thank you a million!!! :)
Had an amazing experience here yesterday to get tested and treatment for strep throat! I will definitely be coming back for urgent care needs and highly recommend this place for others
I’ve been to many urgent care centers over the years, but my experiences have been all over the chart. Two years ago I discovered Centers Urgent Care Center in Middle Village, Queens. My experience there was phenomenal. Last year I was looking for an urgent care center in Brooklyn, and was pleased to discover that Centers Urgent Care has multiple sites there. I chose one and had a wonderful experience yet again.Last week I was in Queens and in need of an urgent care center for my daughter. I searched for Centers Urgent Care and discovered their new location on 108th street. I went there and had such a pleasant experience. Olivia was my provider and she was incredible. My child always screams and cries at the doctors office, but Olivia somehow managed to calm down my daughter and take care of her.I would highly recommend any of the Centers Urgent Care centers to anyone in need of top quality care. You won’t regret it!Olivia- if you’re reading this, I just wanted to thank you again and let you know that you were right. My daughter was feeling much better after two rounds of the medication- as you predicted. Thanks again!
Service was fast, and efficient. Wendy is so delightful!
Very nice place. Employee very kind, give you attention from first stap in facility. I definitely recommend this place and if I need to go to urgent care again I will come back to this place. Thank you for taking care of me and my wife.
I went there on 3/19 because I had a bump on my arm that felt like it was infected on my arm. I explained the situation and paid my $50 copay. The doctor saw me for 3 minutes and said that she was not sure what was wrong and that I should go to an ER. I told the doctor to please give me some antibiotics because it was hurting but she refused. After 3 minutes I left worst and minus $50. This place is trash.
Very Good service and nice people i Really recommended.
The PA that saw me was wonderful. She was thorough, showed concern, answered my questions, took her time with me, and explained her recommendations. She made me feel very comfortable.
Really fast and helpful service. Needed sutures for a deep cut I got and they were extremely nice and helpful!
The staff were very nice and friendly. I was seen right away and everyone was very helpful and caring.
A medical facility where the staff is friendly, courteous, and helpful. Efficient and highly competent, just professional in all aspects. The environment is clean, spacious, and very welcoming. While the service is quick yet detailed oriented, you know you are being treated by individuals who are knowledgeable in their respective fields. I would recommend this urgent care to others.
The Center for Urgent Care Staff was Professional, I was in the in the process of having an Asthma attack and medical staff intervened. They made sure they took all the precautions by medical observation, and proper medical treatment. Im so pleased with the service they provided me, thank you, Sincerely, Jose Lopez
The staff here are friendly and attentive. also, the wait time was low (i think i waited for like 10 mins only). def would recommend this urgent care!
Great friendly took good care of me.
The facility was very clean and there was no wait time. The PAs who saw me after the initial staff members who did my vitals were finished were very kind and seemed knowledgeable. However, the rest of the staff had no idea what was going on. They didn’t send out testing I asked for, and wouldn’t retest me for everything when they didn’t collect samples correctly the first time. They did however waive the copay when I went back in to get retested for the test they didn’t even send out at all, but would not repeat the other ones that were taken by the same tech who didn’t collect samples properly the first time. When they gave me a doctor’s note to give to my work it was full of typos and had the address of a completely different location (Middle Village instead of Forest Hills) on the initial note, and the correct one on another, and downplayed my symptoms to the point it seemed like I came in with the sniffles. It looked like I got the note off of the internet rather than from a reputable medical facility. That coupled with their mishandling of testing in my initial visit was not well received by my supervisors, and reflected poorly on me as a worker. I would not recommend this location to anyone who wants to receive quality care. Additionally, they did not inform me at any point that their services were out of network for me. They accepted my insurance and ran it and gave me zero indication that it wasn’t going to be covered, meaning I now owe them hundreds of dollars from two visits, the second of which never should have happened in the first place. They even said they wouldn’t run a second covid test because my insurance wouldn’t cover it (which is false), but at no point did they mention that my insurance actually wouldn’t cover ANYTHING. They also billed it under a doctor who at no point did I see. Because of their unprofessional approach to care I ultimately got demoted at my job for attendance, and I now owe hundreds of dollars in medical bills I should not owe at all.Lastly, I don’t know how many of the reviews here are fake, but this location wasn’t even open yet in May so that doesn’t bode well for the validity of the other 5 star reviews that all popped up around the same time, which is around the time the clinic opened.
Staff are friendly and the facilities are clean, however BE CAREFUL WITH LABWORK.Had no idea the labwork was being sent to to an out of network provider, and I was stuck with footing the bill of hundreds of dollars when I really didn’t have to. NYS law protects against surprise bills like this but if you have a hefty deductible it still hurts your wallet. If staff are reading this, please mention what lab the tests are going to or an least check in with your patients. I really don’t want to come back here in case this happens again :/EDIT: This is more for whoever manages their billing than the staff at the Urgent Care. They are billing me AGAIN over something I already paid for. I literally have a receipt. I cant get in touch with anyone over the phone or through email to dispute this. Unbelievably inept company. Filed a complaint with the BBB and I guess Ill wait to deal with collections over this.
Love this center. The staff are super helpful and friendly. If u are considering going to this location, don’t walk, run
Centers Urgent Care of Forest Hills is a great option for those looking for quality, affordable healthcare. The center is staffed by friendly and knowledgeable doctors and nurses, and it offers a wide range of services, including treatment of minor injuries and illnesses, lab work, X-rays, vaccinations, womens health services, occupational health services, and physicals. The center is open seven days a week and accepts most major insurance plans.Here are some of the things that other patients have said about Centers Urgent Care of Forest Hills:The staff was friendly and helpful.The doctor was knowledgeable and took the time to listen to my concerns.I was seen right away, even though I didnt have an appointment.The facility was clean and well-organized.The cost of my visit was reasonable.Overall, Centers Urgent Care of Forest Hills is a great option for those looking for quality, affordable healthcare. If you are in need of medical care, I would definitely recommend checking it out.
Centers Urgent Care of Forest Hills did an outstanding job in providing excellent patient care with a clean and professional environment. Thank you Nurse Casey and Briana.
The office staff as well the doctor were great. Lots of care and attention was given to my son and the doctor took the time to explain everything in detail.
Very nice staff, the doctor was nice and listened to all my concerns. It was a quick and very peaceful. Thank you.
No wait time. Clean. Very courteous and thorough nurse and Doctor. Very pleasant and professional. Very helpful.
Horrible experience the PA dismissed me to go to ER without providing any adequate care. $100 dollar co pay to be told to go to ER when, my issue wasnt even emergent.
Excellent service rendered by friendly receptionist Wendy. Lab results came the next morning. So far all is good.
This is what healthcare should be. Kind, compassionate, and considerate.I came in because I was mistreated at a predatory clinic (WellNow) where I was misdiagnosed based on flimsy evidence unrelated to anything I was saying. As a result of that experience I was experiencing discomfort and symptoms related to the treatment I was prescribed. The wonderful folx at Centers Urgent Care took the time to listen to what was going on with me and figure out a care plan that didnt just include sending me off with medication but also advice on how to rebalance my system, so that I did not continue to suffer after the treatment.They also took into account my financial situation and made recommendations not just based on my symptoms but also on my budget, which reduced the potential stress of being uninsured and needing care.Even if its a bit out of the way for you, your odds of getting the right treatment and actual humane care are worth the trip.
YUK!!! Rushed in with my injured mother who just fell on her face and broke her nose … was met with the nastiest look I ever received in my life . Worker gave us that nasty look like what are you doing here we want to close .We came at 8:30 website said closes at 9 didn’t mention anything about what time last patient can be seen ! Couldn’t run out of there fast enough !! No empathy no grace yuk !!! I would leave a negative star if I had the option !!! Stay away if you wanna be treated with respect !
They gave me medicine. But they don’t really know what’s going on with me .I have to look for another place . They didn’t know specialist also . So I need a real service with exams . No just medicine without reason .You would have a list or at least with numbers or places that can help your costumers .
Office open but no doctors on staff. Unprofessional.
My expierience was very good. The doctor gave me antibiotic and steroid that helped me to be able to swallow.
Great person to person treatment. Intune With their care as well as making the patient feel safe and welcomed. The team currently is fantastic !
Friendly service, quick response
The workers are very nice. Thank you so much. Special thanks to Milana for her help.
Am satisfoed with the care they did
Took care of my 93 years old wife A-OK
It was not crowded so the wait was not long at allFront desk staff is courteous and helpfulPractitioner took his time to explain and was engaging and comfortable to talk to
Good customer service, no long waits
Was seen right away. Very nice staff and friendly. Glad to have an urgent care in the area.
They are open till 9pm. Professional and friendly staff. Will come again if needed.
Very professional staff. Quick in and out process. Great addition to the neighborhood.
Very pleasant staff. Fast care no wait
Very friendly staff+!! Got Great care
Very good service
Very clean facility . Everyone so professional and very friendly. I highly recommend Centers Urgent care of Forest Hills.
Nurse was inpatient and annoyed by my daughter’s reaction to being swabbed. Next time will take my daughter to PMPediatrics.
Goodteam, nice and accurate. Jonathan very knowledgeable and attentive. Pleasure to deal with people who care.
Seriously the best and kindest urgent care experience ive ever had.
Great addition to the community. Long hours and can just walk for X-Rays or IV infusions. They also see children and provide womens health services
Second time going to this urgent care! They’re the best! So fast and kind!
Very professional, and friendly. Took care of me right away. No appointment, walk-in… Will be going here for the non-emergency needs…
The attention was great, the process super quick and every was very clean
My wife has nausea and vomiting. We went in and she got treatment immediately. The doctors/nurses are very kind.
Very professional and caring.
It’s was a great experience
Clean. Nice staff. Very caring and thorough physician.
Very nice Office and eficiente the lady in the front desk ,immediate atención . Its in forest Hills 64 and 108th street..
Had appointment and they called me right after I’m outside of their clinic and told me that the provider just left ask me to reschedule the appointment due to no provider today. Unprofessional….
They assistant in the front was really nice and the P.A was very nice as well.
Exelent feed back i love it. They take care fast and send righte away prescreption to the pharmacy.
Service at its best had good experience clean friendly knowledgeable definitely recommending
Convenient location easy to make an appointment the providers were professional
Very nice people there, you’ll feel that they care for you. Thanks!
Centers literally takes the cream of the crop when it comes to healthcare and their urgent care is just the same. Wonderful.
I visited in May 2023. The service was great, the Healthcare team was very professional, I would highly recommend this urgent care.
Very nice and patient staff and they are very helpful
Very courteous, explanatory and accommodating! Thankfully Nathalie Dantignac
THANKS!!! Very good care!!!
Very clean and Profesional staff
Very good 👍 clinic
Waiting was fast, the front desk was helpful and the PA was professional!
The staff was courteous, helpful and answered my questions to my satisfaction.
Prompt, courteous and professional service
Wendy she’s so lovely and helpful
Fast and caring.
Very attentive staff. Wonderful service.
Amazing staff! Super fast service! Thank you!
Excellent service!
Busy response n good doctors at my experience
Amazing people Great service Great experience
Great and fast service. Samantha was fantastic!
Love the care and friendly staff! Ty guys!
A nice clean place, friendly staff.
Very efficient - very satisfied
A facility which provides caring and detailed care. Highly recommend!
Good service
Fast and amazing service best in the area
Very professional and courteous
Very Accommodating staff!
The best 👍🏻👍🏻👍🏻 Thank you so much!!!🙏🙏🙏 Helped quickly!!!
Clean and safe and helpful
Great place, highly recommended!
Very nice and helpful
Good place , and good employees!
Urgent care with great customer service
Great care and staff!
Great customer service.
Prompt, polite, solved problem.
Best service and care
Rapid and responsive service.
Excellent and fast service !!!
Professional and straight to the point.
Excellent service
Good experience
Administration is rude☹️
Great service
Very professional
Excellent Services
I am very happy with the whole experience.Very profesional and courteous.I recommend its services without reservation.
The people at this office were so nice, that I rather drive the extra 11 mins then goto the one by my house.
I had a great experience at Centers Urgent Care of Forest Hills. The staff was professional, attentive, and very friendly. I was seen quickly, and the doctor took the time to explain my diagnosis and treatment options thoroughly. The clinic had a welcoming atmosphere, and the whole process was smooth and stress-free. I truly appreciate the high-quality care and would definitely recommend this urgent care center to others!
The place is very cozy, the lady who took care of us from the beginning until when she gave my childs first check-ups was very kind and affectionate and the Doctor was very kind, an excellent professional, and explained the case of my child Lucas very well. They show you, apart from being professionals, they give you their human side. Thank you
Nice atmosphere, friendly, everything is fast and professional, thank you, I recommend it 👍🙏
Definitely an excellent place... immediate attention and the doctor and reception were very friendly... a very good attitude towards people
Well done guys helped me with my problem, laughed together, but did everything that needed to be done and most importantly, very quicklyThanks a lot
Very friendly and helpful workers, excellent service.The place a little hot.
Very good attention!
Excellent