Vive Eve - Forest Hills is the best doctors office that I ever could find! They have a professional team, caring doctors and stuff, no waiting time, and a very friendly environment!!!
As a new patient, I really felt welcome and comfortable. At this establishment, I really dont like going to GYN, I always felt uncomfortable but I will keep on coming back year after year, now this is home for me. I felt so comfortable and welcome. With the doctor and staff, thank you ever so much.
I love Viva Eve so much. The doctors, medical assistants, and the receptionist are all SOOO nice. I feel so safe here and they have helped me with every concern I’ve had. I’ve been coming here for almost 3 years now so I highly recommend Viva Eve
I would highly recommended Viva Eve based on my experience there as a new patient and the level of care I received from Nurse Practitioner, Beth. She was her thorough, listen to all my questions, and explained with clarity. I was pleased with her expertise and professionalism. The staff at reception was very warm and welcoming as well.
I recommend every female to go to Viva Eve they are professional and genuinely care about their patients. Dr. Gohar provides top quality care, he explained my procedure and put me at ease. He’s extremely attentive and answered my questions. It’s nice to see, there’s healthcare worker’s that actually care and enjoy their job. I can’t wait to have my baby.
This is exactly how healthcare targeted towards women should look like! I am so glad I brought my mother and I here. Weve had horrible experiences at other establishments but this one really popped off.Their friendliness, cleanliness, and quick service is very appealing. As soon as you walk in, the front desk explains everything to you thoroughly. If youre a new client, youll have to sign some papers or fill out a link sent to your mobile number. BTW, they use KlaraIn the waiting area, there are mini water bottles in a mini fridge, the BATHROOM has a bidet, automatically win on their part, and the TV has informative videos on womens health.In terms of service, we were pleased with the attentiveness and genuineness the providers gave us. We were comfortable and so happy that everything was clean.Im seriously recommending this place to all my friends. Id give 6 stars if I could! ❤️
Wow, just wow, I was so nervous, wasn’t sure if it was a good idea to change where I go for GYN care, but I must say the staff is very pleasant and professional, they answer all your questions if you have any because they explain everything depending on the reason for your visit. I was very comfortable with all my visits so far.Exceptional. I’m so glad they exist!Keep up the great work Viva Eve, we need you 👌🏾
Please do your own research before making serious decisions where people are in your vagina and diagnosing you with things to do surgery on you for money. I came here to weigh my fibroid options , luckily what they wanted to do wasn’t covered by them so I would have to go somewhere else and bring them back the results. Upon seeing another DR and him reviewing my paperwork I actually didn’t need what VIVA EVE said I did and the procedure that Viva Eve was offering would actually sterilize me being that I never had kids this new DR suggested another procedure that in fact was a much better decision.
Waited 2 hours before I gave up & left. Who knows how much longer it would’ve been until I was actually seen. Everyone who came in after me was seen before me. What’s the point of an appointment!? I believe they forgot about me. Horrible management and patient tracking. I live 45 mins away, wasted $100 in cab just to have my time and my day wasted. I should be refunded for wasting my money. Haven’t had such terrible service at a doctors office in years. This is the type of place that will take multiple appointments and cannot realistically make it work. Save your time and go somewhere else.
Honestly, this was the best experience I’ve had at any doctor’s office. The attention to detail and care given by the staff is comforting and reassuring. Every Viva Eve staff member I came into contact with on my first visit was friendly and thorough. They listened to and answered all of my questions with the upmost care. The providers bedside manner made me feel comfortable and safe. Overall a great experience and I am glad I finally found a provider I can trust.
So far, they have met my expectations. On this visit, Dr. Gohar, who happens to be very personable, put my mind at ease. He explained my latest results and next steps with a very detailed description of my presenting problem and techniques to relieve and/or eliminate symptoms associated with my fibroids and andenomyosis. The facility is always clean and the staff are very friendly.
This was my first visit to Viva Eve. The staff was extremely friendly, kind and understanding. Dr Shayna was very professional, helpful and patient. The visit was very thorough. Dr Shayna made me feel heard and confident that her and her team will do their best to help me going forward! The insurance / billing information was reviewed at the end of my visit and was very informative. Definitely glad to have found this place and I absolutely will be recommending this location to friends/ family.
This was my third visit. First two were great! This one was horrible! I left there with a mixture of emotions (anger, frustration and disappointment). Why would I miss work to come back to this place to do the same tests I did 6 days ago and to hear the same results I heard 6 days ago. Do I have nothing better to do? Made my appointment for today immediately after my 2nd visit, only to be told today that I NEVER made a third appointment, despite me receiving multiple messages from them confirming and reminding me ofsaid oppointment. Utter slackness at this place. You just don’t get to play with people’s schedules like that. Never again!
I am a new patient at this practice and was extremely pleased with my experience. From the moment I walked in the door the staff at the front desk, billing and the doctors were very professional, kind and thorough with my care and questions. The front desk staff was also excellent with their follow up calls before and after my surgery. I am so happy I found this practice!!
Had a great experience here. Friendly staff, wonderful Nurse practitioners and Doctors. I feel cared for and supported with each visit.
Experience was amazing - I felt heard and truly cared for which is extremely hard to find. My concerns were taken seriously and a plan to tackle issues was created on the spot. So glad I found.
Wasn’t to great today. I had an appointment for 8:30 was seen by the nurse practitioner until 8:50 she told me to undress for my year gynecologist exam. I sat there 25 nude and she never came back. I got dress and canceled appointment. That was very unprofessional to have me sitting nude for all that time. No one came in to say there was a problem or anything.
I would’ve loved to give a rating of 5 stars, but that wait time after traveling from Brooklyn was ridiculous. Other than that, the staff was amazing , the environment cleanly, and Dr. Grisham was absolutely fantastic.
I think for regular OB/gyn services and fibroids they are good, however they were not able to help me with my severe endometriosis. I saw a doctor and he told me the only way he can help me is through a hysterectomy.If you have serious endometriosis, this will not be the place to go to.
Loved the experience! Very clean and organized. The whole consultation flowed easily and they explained everything in detail. Would definitely recommend.
I came in for a poa. I had a 5pm appointment looking for parking I went in at 5:10. It is now 6:15and I asked to cancel the appointment I was leaving. You keep saying 20 mins 10 mins. I left work early for this. I asked after my procedure for the last appointment I was told 5pm was the last appointment. People are still coming in. This is very ridiculous, I do not appreciate bad time management. Not even 1 staff member came out to say he is running behind or give and update. No I did not reschedule.
Horrible follow up to its procedures they call for a post op when they never even did the surgery. They don’t check files or update records and it’s very unprofessional. Too lazy to check levels and cancel surgery because they don’t want to read a lab report then don’t follow up.
I love this place! love the staff great first time experience amazing! The most updated ways of explaining and showing you exactly on screen what you’re looking at was the most exciting thing of all. Will be switching to here!!
Viva Eve is should an amazing place. They care about their clients and any questions that you may have they will answer it. I never felt so comfortable with my GYN until now. I would recommend this place to everyone!
I was very nervous and the staff assured me that everything would be OK. Call me down my MA needs. Eva was very nice and informative.
I had gone to Dr Gohar for years. His practice is completely different than when I started going and I don’t trust them with my health anymore . His office is overwhelmed and not prioritizing patient care. I drove an hour to get to my 9:30am appt. They were running an hour behind and the entire waiting room was full of women. They didn’t bother to call and inform me how late they’re running. The last time, they scheduled my appt with a different doctor and didn’t tell me until the day before when they called to confirm. I’m very disappointed with how badly run the office seems to be now, and I’ll be finding a new doctor after today.
I wanted to revise my review..although they were professional and nice, I did not appreciate that their billing department called me the very next day to tell me my insurance plan is out of network & not tell me this when I asked them prior to my appointment. Very disappointing.
Been with them since 2022 and have no complaints whatsoever. I had my hysterectomy in 2023 and follow up was a breeze. Viva Eve team is the best
Strongly recommend this place for anyone seeking a very comprehensive practice that offers most things in house. From the staff, to the ultrasound techs, to the doctors, everyone was very kind, welcoming, and thorough. I saw Dr. Natalie Harris and cannot recommend her enough! She is very compassionate and really took the time to ask all of the questions and make sure I felt confident in my care.
I love it a viva eve!! The ambience is beautiful and clean. They have a refrigerator with self served bottles of water for your convenience The staff are amazingly nice! Lead nurse practitioner Jessica is very knowledgeable and sooo nice. She always answers all of my questions and any concerns that I have, she ensures that I gain knowledge of it. Whether it’s your regular routine GYN appointment or something more such as a fibroid embolism, Viva Eve is definitely your go to.
I am a new patient at Viva Eve and my first impression was phenomenal. The front desk staff at the Forest Hills location were very friendly, welcoming, and prepared for my visit making check in a breeze. I was greeted by many other staff members as I made my way to my treatment room and was cared for all along the way. My NP was Caciana and she was great. Our examination was thorough and expectations were made clear. The sonogram technician and medical assistants were also very kind, friendly, and made the visit all the more helpful. Would give you all 10 stars if I could!
So far all the practitioners and staff have been great and professional, except for a nurse practitioner by the name of Shana-Kay Thomas. She told me I was making her anxious/uncomfortable because I was emotional during my viability appointment this morning. This is an emotional time for a woman to not know whether your pregnancy is viable yet. She should not be in this field if seeing someone emotional makes her anxious and uncomfortable . Told me “sorry can’t give you a certificate yet saying you’re a confirmed pregnancy”. The way she spoke was extremely unprofessional, inappropriate and frankly made me feel very uncomfortable. I left there feeling even worse and with a lot of questions unanswered. This is not an easy process to go through and I would’ve expected some empathy from the provider. Will make sure all my future appointments are not with Ms. Shana-Kay Thomas.
Dr. Ben Thornton, was very professional and wonderful bedside manner. The team was friendly and welcoming and really helped put me at ease. The office is very clean and inviting. The parking is a little tight in the area but the Doctors’ office has a parking lot about a block away from the office. Overall this was a 5 star 10 out of 10 experience!
I am going to this place for the last 5 years and i never had a complain about anything because viva eve is the best gynecologist office with the best staff and doctors. My daughter was born there. Its far from my location i have to take a train and a bus to reach there but its worth it. I highly recommend, you will never get disappointed by choosing viva eve.
Friendly front desk, clean bathroom- I have nothing to complain about lol! As a heads up, they’ll need a urine sample before you begin your appointment.For all my PCOS girlies, Dr. Dumba is very knowledgeable on PCOS/ hormonal imbalances, metabolic syndrome etc. As a woman of color I have struggled with finding a professional that truly understands my experience with PCOS and I felt seen, heard and understood in her office! She gave me such great advice and she was such an empathetic listener. This is as literally an answered prayer.
I’m very impressed with their service. From receptionist to nurse to doctor everyone is so nice
Viva Eve is a five star medical experience! So clean and the staff is top notch.
I love going to the Viva Eve on Forest Hills. The nurses and doctors are attentive and really willing to help. Dr.Gohar and Dr. Jessica C are great. I am so happy I found this center to aid with the many fibroids I have. I highly recommend this center for any women who is dealing with fibroids.
I was super impressed and satisfied. After a few months of looking for a new GYN I decided to call and book my appointment. The process was simple and easy, the staff was very helpful over the phone. I was extremely impressed at the hospitality that I was offered during my visit. The office is clean, modern and the staff are very professional and friendly. I was treated like if I was a long time customer. My doctor was very knowledgeable of my needs and gave me great advice as to seeking new birth control treatments. I didn’t feel rushed like I did at my previous GYN. I am very satisfied and will recommend to every female.
I was pleasantly surprised by the warm and empathetic atmosphere. The staff exhibited genuine care, making me feel at ease from the moment I stepped in. The waiting area was comfortable, adorned with soothing decor that helped alleviate any apprehension. The healthcare professionals were not only highly competent but also took the time to address my concerns with patience and thorough explanations. This positive experience extended to the cleanliness of the facility and the respectful communication throughout. Such a supportive environment made a routine checkup feel like a personalized and compassionate healthcare experience. I definitely will go back thank you Dr Shana Kay.
I’ve had several women’s health doctors, all of whom before visiting Viva Eve have disappointed me. The doctors, nurses, and staff at Viva Eve are excellent. They are professional, quick, and good communicators. I’ve never been left wondering or been made to feel like they were too busy to attend to me.
I just love this place . Everybody is nice and friendly every time I go to my appointments. It’s all clean and organized. Usually they don’t make me wait long after I get there for my checks . And I like the fact that doctors are not in rush when they come to see you. Very recommend
Hi hello, this is a fact proven by your employees I spoke to over the phone trying to make an appointment. I was told you DON NOT takeAetna city of ny employee health insurance. And to be seen I have to pay 650$ . Check your phone recordings . I’m not lying, but your staff must be.
Ive been going to Viva Eve since I was 15. Ive gotten lot of help with understanding options for managing PCOS and lots of great explanations from my first doctor Dr. Gohar who made my first GYN experience as a young girl as comfortable as it couldve been. More recent visits Ive also seen Ben Thornton and Jessica who have been great as well. They make sure you uderstand how trestments will help and walk you through their thought while also considering your own. Like any office, the wait depends on time of day for your appointment and the providers can have things come up but the level of care and dedication to making sure every patient feels heard makes up for that. Heck, I drive an hour each way now even though i live further becuase its honestly quality care. The office manager also really made me feel heard when I had a few visits that were not the service I was used to, and youd think an office would leave a generic response and keep it pushing but not Viva Eve. Dr. Gohar and the office manager have made efforts to hear me out and figure ways to address my concern and adjust accordingly because they truly do value their patients.
Friendly staff, clean establishment, and short wait times. I had a very pleasant visit. Dr. Drosinos was very thorough and had excellent bedside manner. I feel extremely comfortable going here.
I’ve been a patient here for a few years and am so calm going into my ob gyn appointments now. Their staff is so friendly, helpful, and the stylish waiting room is stocked with water bottles and helpful information. I loved all the medical staff I’ve worked with as well and their rooms feel very clean and tech-friendly.
Great experience. Dr. Keith Grisham was great and explained everything very well. Very comfortable and calm setting
My wife had an appointment today that got canceled due to the doctor having to attend a c-section. This is totally understandable and something I have no issue with. What I do have an issue with is the rude and snobby attitude I was met with when I called to reschedule. I assumed that since this was canceled last minute, the office would try their best to squeeze us in for an appointment. Nope. The next appt was three weeks later, mind you, we had to two weeks for todays appt anyway. When I voiced this concern, the receptionist said “well we are an obgyn clinic and doctors have to go to deliveries, this is what we do” in the most nastiest snobbiest tone. This lecture was unnecessary given it’s not something I had issue with at all. The lack of understanding and etiquette speaks volumes. Also, stop pushing people to go to NPs. If I said my preference is to see a MD then that should be it. Don’t make me explain why I prefer an MD over NP. I shouldn’t have to detail why that’s my preference. If the first point of contact to a medical office is like this, I wonder how the actual care is. I won’t be recommending this place to anyone.
Dr Benjamin Thornton is a great doctor. He made me feel comfortable and he told me each step he was doing. I highly recommend him if you need a GYN.
Very nice place, nice and clean, friendly staff, very young beautiful doctor, easy to do an appointment online.
Rewriting my review. My experience at viva eve was welcoming. The facility was very clean and the customer service was great. The nurse practitioner i had i believe Jessica was sweet and kind, she answered all questions i had as well as breaking down lab results. The only concern i had was not being able to see the doctor often. But overall the experience was pleasant.
Excellent experience displayed an interest in my overall health. It was not just an annual exam.
Most wonderful office experience.Dr / Np Jessica C . Was amazing - professional , compassionate , connecting , and explained all.The sonogram tech. also lovely and comforting with know how as well.The tech who took my vitals and blood work was so sweet and also thorough.I can not say enough good things about the people the environment. just very glad I made the appointment with them. ! 5 stars plus!
Truly the best experience at a practice with phenomenal bedside manner!
I have been a patient for over 10 years and always felt satisfied after my visits. Unfortunately I can’t say it for this visit. Typically I have been in a lot of discomfort and feeling disorientated, due to the start of menopause. I explained to the doctor which he immediately said he’s going to help.After examination he saiid nothing! I asked him was I ok and how was the blood work, he Said it was ok and that he was going to refer me to another doctor in Manhattan that specializes in Menapause. I then ask can he at least prescribe some medication for the time being, which I felt he should of did once the examination and results were completed, Nevertheless I have to follow up with another GYN who is located in Manhattan whereas it is very inconvenient for me to travel. I also asked the staff can I have a phone or facetime conversation with the doctor to discuss my menapause symptoms, which they don’t do as explained from the office staff. I’m not happy or satisfied and plan to search for another doctor
I had an exceptional first visit. A friend recommended Dr. Sophia Drosinos and I was blown away with her warmth, expertise and the practice. Sophia listened to my concerns as a woman in menopause and the multiple symptoms associated with this phase in my life. We came up with a plan and clear next steps. The front desk staff were fantastic and super helpful. If you do not feel heard by your practitioner, this is your place ….run, do not walk.
First time visiting this office, and I must say I made the right choice! the office staff was welcoming and made the registration and first time patient paperwork smooth and painless. My entire visit took about an hour so i was very pleased.Eva the medical assistant was polite, and very personable and made me feel very comfortable. Dr. Thornton was nothing less than amazing. He was very thorough from beginning to end in explaining the process and what to expect from my visit and let me say he was spot on.My experience was great, and moving forward they will absolutely be my womens healthcare provider and I 100% recommend Viva Eve!
It was amazing going to Viva Eve , from the staff to the doctor. They took care of my concerns and with any questions I had . 🥰🥰
Had a great first time experience will definitely come again and would recommend it to others
VivaEve is a wonderful practice. I have never felt more comfortable and confident in the care I was receiving. The doctors and support staff listened to me, and made me feel like I was a part of the team making medical decisions as opposed to a bystander.
Great staff - very responsive and attentive. My patient care experiences have been excellent overall!
I have never had such a relaxed and more comforting experience with a women’s health clinic than here . I was treated like I know them for years and they are so quick and knowledgeable. Thank you ladies so much . I actually look forward to my follow up to learn more .
The wait is gonna be at least two hours. Even if you have an appointment. It’s a real shame that women’s healthcare takes this long in this day and age.
I love my experience at Viva eve today. I was in and out at my expected time. The staff was nice and friendly. Highly recommend it
The reason I am giving two stars is not so much for their service, which in fact is pretty neat. I’m giving two stars because their billing policy is not “friendly”. You are not informed of service costs prior to a visit. They are an out of network service company. They state that costs not covered by your insurance will be made known to you as a patient prior to your service. You are made to read and sign billing policies concerning this. The Viva Eve department claimed that any costs incurred by you not mentioned prior to a visit are consumed by Viva Eve. However in 2023, I went for an appointment, and not one cost was mentioned. A few months down the line they billed my insurance a couple of separate claims that totaled thousands of dollars incurred for that one visit (regular check and lab work). I had a FSA through my employer. I found out that my FSA was wiped out clean because VIVA EVE billed my insurance company thousands and I mean thousands of dollars for out of network costs. Please be aware of this if you have a FSA or other health related spending account. If I didn’t have the FSA, that money would not have been taken from me otherwise. In other words billing can be a gamble with this place, as the costs are not made known to you prior to your service which was what happened to me. I could have avoided my FSA being wiped clean had they reviewed my insurance policy. I am very disappointed and disheartened because even after speaking to a Viva Eve representative who said they would look into it, I never received a call back.
Their billing department is passive aggressive about what insurance they take and in or out-of network services. They did not explain the insurance policy and billing process before or at the the service as no one onsite understands insurance and made it the patient’s problem to figure it out much later with a really bad attitude. The service in the clinic itself was nice, but with this kind of insurance process I don’t know how anyone can work with them without coming to a surprising bill or think being taken advantage of completely. I do NOT recommend.
Very professional ....and Very informative regarding your needs and concerns. I would recommend this team.
I recently visited Viva Eve and wanted to share my thoughts on the overall experience. While there were aspects I liked, I found some challenges that left me uncertain about continuing my visits.Firstly, I must express that I generally liked the atmosphere and facilities at Viva Eve. The ambiance was pleasant, and the overall environment seemed conducive to medical care.However, my main concern, which led me to give a 3-star rating, revolves around the communication among the staff. During my appointments, I encountered different doctors and nurses each time, and it felt like they were not familiar with my medical history, despite my providing the information earlier. This lack of continuity made me uneasy, as I constantly felt the need to reiterate my medical background.One incident that particularly bothered me was when a doctor mentioned that both myself and my baby were okay today. This statement left me with a sense of uncertainty and concern. It made me wonder if there was information or concerns about tomorrow that I wasnt aware of. A consistent and transparent communication style would have eased my worries.In my opinion, having a single healthcare professional consistently taking care of a patient fosters a better understanding of the individuals medical history and needs. This personalized approach was lacking in my experience at Viva Eve.As a result, I am currently undecided about whether to continue seeking care at Viva Eve or explore other options that may provide a more personalized and consistent healthcare experience.In conclusion, while Viva Eve has its merits, the issue of communication and the lack of a consistent healthcare provider have left me uncertain about the future of my visits. I hope this feedback contributes to improvements and ensures a more seamless experience for patients like myself.
Ive never been so comfortable. The office is clean and sleek. In addition, the staff is so friendly. I didnt feel like I was just a number. They took the time to help me to understand the information that I needed. Its my go to place now. I have no problem taking that 1hr drive.
Very attentive and professional staff, facilities are always clean. I received care during my pregnancy and was always checked with ultrasound at the office during my appointments which was great because I didnt have to schedule appointments for ultrasounds somewhere else.
Viva Eve Forest Hill is an amazing medical office, state of the art equipment and the staff are professional and friendly. They make you feel at ease and as comfortable as possibly. Dr. Thornton is very nice, gentle and makes the exam process as easy as possible. He listens to your concerns and goes above and beyond to provide you with the information or answers needed. I highly recommend Viva Eve for all women.
This place is a scam. I visited a few times earlier this year because they told me they accept my insurance. After my first visit, they advised me that they are “out of network” and will actually be billing my insurance as such. I was hesitant to return because of similar reviews and potential surprise medical bills but they reassured me multiple times that I would not have to pay out of pocket and they will accept whatever the insurance chooses to pay. Fast forward to today, I’ve had to pay numerous bills to different labs where they sent my blood work for different tests that THEY wanted to give me. Not once did they mention that these tests are not covered by insurance and if I knew, I wouldn’t have opted for them. I called the office many times trying to resolve these lab bills but ultimately ended up having to pay them all out of pocket as they were threatening to send me to collections. The office offered no help at all besides “oh the nurse should have told you”. Save yourself the headaches and money and go to an office that is in network. Thanks viva eve for making a stressful situation 100x worse.
I always feel welcome and value at Viva Eve. The doctors are very genuine and professional. You won’t regret going to this place. I am always recommending Viva Eve to my friends. Unfortunately, they have insurance not accepted by the clinic.
My last visit was Saturday 15th 2024.and my experience with that new OBGYN was not too nice. Next time I would rather Ben Thornton take cake of me he is such an understanding individual/ person and he listens to me. If not I may have to take my services some where else. Didnt even offer to send me any medication at my pharmacy to stop my bleed or nothing. If it was Miss Gopaul she would have help me with something just in main time while I wait to do my procedure.
Dr. Thornton was amazing very detail with his explanation walked out with hopes and couple of options. Finally got to find the bottom of my issue. The staff were amazing as well the facility was supper modern and clean. I will definitely recommend.
Always a great experience whenever I visit. From the atmosphere, to cleanness, to professional staff. Don’t hesitate to book your next appointment with the experts in women’s health.
Great place front desk girls were very helpful and professional and Dr Drosinos was very professional and warm ,I felt comfortable with her and the assistants , I will recommend Viva Eve to my friends and family. I’m so pleased how my appointment went.Thank youCynthia Oliveras
Super friendly,most of the time i get help fast and the place is always clean and beautiful
Very clean and organized office. Lovely and helpful staff. Very knowledgeable and transparent about everything.
From entry to exit my experience was amazing. I felt welcomed and cared for. Everyone I met was pleasant. Even other patients. I loved that!!
This was my first time at Viva-Eve and it was great. Their customer service is impeccable. The facility/office is clean. There is a relaxed atmosphere and they answered every question. Everyone from the nurse assistant, front desk reception, the nurse practitioner and person who assists to set your next appointments was professional and pleasant. I want to shout out Sadanie, Myra, Eva, Cassie and Diante who attended to me. Thank you for providing an excellent and non judgemental experience. I look forward to my follow-up. Im so glad I found you on Instagram. Keep giving the best of you. Its appreciated. Best, Ronnel
Great very competent easy to get emergency app
Amazing everything and everyone!! Dr HARRIS OS AWESOME AND KNOWS EVERYTHING DEEP AND DETAILED!! All staff are kind and helpful!! Perfect customer service!! Im impressed and satisfied! Thank you so much!
Had a great experience today! From the front desk employees to the nurse (happy birthday fellow cancerian!!) to the ultrasound tech to the doctor, everyone was amazing!! This is the only doctors office I go to that doesnt give me anxiety - everyone is so friendly and kind.
I have been going to this clinic and a few years now. After my most recent visit, I am considering leaving to another clinic. I feel like I am constantly pressured by Dr. Gohar to have surgery to remove fibroids which are not significantly affecting my daily living. In other words, fibroids do not affect my life in such a way that I believe that surgically intervention is required. Unlike most people here in the comment section who say that they prefer to see Dr. Gohar at their visit but instead are seen by his nurse practitioners, I actually prefer to see anyone (including nurse practitioners) other than Dr. Gohar when I visit the office. I always know that Dr. Gohar will try to pressure me into having surgery which makes me extremely uncomfortable. I feel like he tries to make the situation sound so grim with the intent to make me feel that I must have surgery. Last time, he was accompanied by a female doctor. She was kind of like his echo chamber or hype woman. Unbeknownst to him, I have consulted with other physicians about the fibroids and I was advised that they are not severe and dont require surgical intervention unless my quality of life is so negatively affected which would require me to have them surgically removed.Making matters worse, I received a message recently telling me that I have an upcoming follow up appointment even though I had a follow up appointment already less than a month ago. I never scheduled this appointment and when I called the office to ask what the appointment was for, I was told that this appointment was a follow-up to the follow-up. I believe it is a reason to bill my insurance company again. Otherwise, I like the staff and the quality of service, but that is irrelevant if I feel uncomfortable with and uncertain of the doctors motives (i.e., driven mainly by monetary gain). I wish that I didnt have to write a negative review, but I have to be honest. I feel stress and anxiety sometimes when I am visiting the office.
I left a review before but it was taken down. After reading the glowing reviews I thought my experience here would be good but it wasn’t. I won’t go into detail but I thought the doctors lacked bedside manner and empathy. I ended going to another place and was much better off. They even arranged a car service for me. It’s your decision what to do with your body but I highly caution women to shop around before falling for the glowing reviews.
Edited review:Billing issues on Viva Eves end is resulting in me owing some lab hundreds of dollars for routine bloodwork testing.Viva Eve is in my network but unbeknownst to me they sent my bloodwork to a lab out of network so my insurance is refusing to pay for it. When I called Viva Eve about this they did say that my bloodwork should have been sent to an in network lab so they messed up, but there has been no follow up on how to resolve this matter.They say they will follow up with me but have yet to do to so three weeks later. I called them and emailed them the requested info but they are ghosting me.Update: they resolved my issue after leaving this review, but I still wouldn’t trust them asmy obgyn office since I had to go to these lengths to be heard.
Friendly helpful staff clean Environment, modern good location. The wait time was short I really like my Dr. Jessica and her assistant nurse Nimrah and the sonographer they answered whatever questions or concerns I had and very patient.
Please be prepared to the BAD BILLING experience. They tell you yes your insurance is accepted with us and we never had problems with them - they are a really good health insurance. I told them that the billing reviews were very bad on google reviews but they re-assure you that they will not charge you with surprise bills. They tell you that your insurance company will send you a check - in my case they never send a check but made a small deposit. I have no medical condition - it was only a routing health check. When you call them a few weeks later about your concerns about the EOB they tell you they take it as a loss for them. But they do practice Surprise bill although you receive a form they are compliant with the No Surprise Act. From a medical point of view, the luxury is present, but they really failed a routine exam such as an ultrasound. Please AVOID this place: I was well prepared for the billing experience and they got me. Now I am taking legal actions if they do not support me through this billing experience.
The service at Viva Eve is exceptional! The front desk staff are professional and friendly. Stephanie was welcoming, and kind while assisting my sister-in-law and I as it was our first time in the office. After a short wait, we were then seen by NP T, who pleasantly answered all of our questions and had a genuine and caring approach. We left feeling at ease knowing we had a medical plan and a great medical team of care. This was extremely important because my sister-in-law is an international patient.The office is also very clean and well maintained.
Clean office and friendly staff. Even thought I was late to my appointment I was still seen in a relatively short time. Doctor was VERY knowledgeable and made me feel comfortable. Answered questions and very attentive. Would recommend
Patient service was Great, timing and overall manners of my Doctor was warm and welcoming, office is nice and clean, and staff is friendly.
As always, I had an amazing experience at Viva Eve. The wait was a bit long for this past appointment, but I scheduled my appointment very last minute and for the end of the day so I completely understood. Dr. Gohar personally apologized and did everything in his power to make me feel accommodated, heard, and not at all rushed. I love coming to both the forest hills and the new upper east side location (upper east side is definitely a bit more convenient for me though). Ive had nothing but good things to say about all my appointments. Dr. Gohar and the rest Viva Eve staff are truly wonderful.
Im hoping this review brings attention to whoever is in charge. But I think for such a reputable place which I have loved till now, its highly unacceptable that a month after being seen I still have not received my blood work from them. I keep getting push back and Im beginning to think they either dont care or never sent it out. I was told its not an emergency and they are taking patients at the moment. Am I not a patient? Did I not go there for my blood work a month ago? Are you kidding me? They completely lost my trust and respect.
Every person I have come in contact with, whether when going to my daughters appointments or my own, have been so incredibly nice, courteous and respectful. I truly am glad that my daughter and I are happy and comfortable at Viva Eve. I definitely recommend them.
First time, to vivaEve it was a wonderful experience, the doctor was very helpful friendly, she make me feel very comfortable she explain everything to you, I mean all the staff there are very friendly. I will be going back.
Everyone I’ve encountered who works here is very compassionate and kind. And I genuinely like Dr. Thornton, he does not sugar coat things he tells you exactly what is going on which I very much appreciated. Highly recommend seeking obgyn care at this officeI’m editing my review because not only does the billing department call, then call back about a minute later if you don’t answer, but I have gotten multiple bills after submitting the checks from my insurance. The bills do not show any reflection of those checks. It is insanely ridiculous, to the point where I now will not answer calls or mail from them. I still say Dr Thornton was amazing. But now the office is basically stalking me for payments I have already made about the worst day of my life.
Fancy GYN scam. They ask you on the phone for your insurance prior to scheduling an appointment.I called the first time and was told my insurance covered. Called the second to schedule an appointment because the first time I was unable to, AND was told my insurance was not covered and needed to pay up front. Suddenly called for the second time and your office is an Out-of-Pocket and does not take Blue Cross Blue Shield? Not sure what kind of insurance prioritization this clinic has, but make sure you train your staff to when you call your direct 212 number to address the correct information.Please ladies, visit and schedule another GYN office.
Really like this place. Everyone was friendly and kind, they don’t rush you, and yet my wait time was almost nothing. Clean facilities, easy communication – what more could you ask?
Horrible experience. Be prepared for them to add on things during an annual exam that you dont want, to the point where you have to adamantly repeat no and you feel completely taken advantage of. If you are looking for a place that offers pain management for procedures, look elsewhere. Then they call you a week later and tell you that they forgot to explain the billing process. This was physically painful, humiliating, and terrible patient experience.
Such a pleasant experience. The friendliness of the office is warming. Viva Eve is a cozy experience and the service was timely and very professional. Their approach and care for female health is class.
Doctor Gohar is best of the best! HANDS DOWN!!! No different for his staff!.
I saw NP Shanna Thomas , and it was a good visit. She answered allMy questions and made me comfortable . The office is very clean and they are very professional . The wait time isn’t long at all.
Exceptional coordinated patient care and follow up. Calm and peaceful office and staff. Their smiles and greetings add great value to their professionalism.
Dr. Harris was such humble lady she made me feel comfortable no matter what. She also takes the time out to listen and that’s very important .
The office is very clean and overall nice, they have bottles of water available and a lot of booklets with information about services, contraceptive, procedures etc. The staff is very nice and helpful. I booked my appointment with Dr. Nithya but I was seen by Nurse practitioner Jessica who I loved! She was very knowledgeable and listened actively to my concerns, she went over all my the forms I filled as a new patient and asked me every important detail before she did the exam. She explained to me pros and cons of different contraceptives and recommended the one that fitted better due to my history. I completely love my experience there and I will definitely come back, I really appreciate that I felt comfortable and at ease since woman’s health is a very sensitive subject and I feel that is very important that you feel secure and with a peace of mind that you are in good hands.
My experience at Viva E for the second time was extremely pleasant. The staff and doctors were extremely nice and caring. They made you feel as if you were one of their girlfriends! I felt comfortable, and not ashamed to ask any questions. This is definitely a good place to go too.
Found Viva Eve on Instagram and it has been such an amazing experience thus far. From setting up an appointment to checking in the staff at the Forest Hills location are so kind, informative, and take the time to address all concerns their patients come with. I would recommend to anyone who is in need of a new GYN/OB!
I had an excellent first time experience! Friendly staff and very helpful. Happy I chose Viva Eve! I highly recommend it to anyone looking for an obgyn!
I had the best appointment ever. My Nurse was very knowledgeable and very nice. She created a safe space for me to talk to her which was very necessary for me to have a good appointment. I’m so happy I made the right choice!!
I loved that the provider was so attentive and had a resolution for my problem. Excellent bedside manner. The overall esthetic of the office is very warm and inviting. No pressure added. I was in and out of there within an hour so that was great for a first time office visit.will definitely recommend to friends and family.
I absolutely love this place . All medical assistants were extremely welcoming and comforting every visit I had and Dr.Gopal really made it her business to help me with my specific situation and made sure I had all options and reassured me that her main priority was to make sure that I knew everything I could know after leaving her care. I would recommend this office to anyone who wants to be treated like a person and not just another number . Each interaction is very personalized and they don’t see you just as money (like some other offices I’ve experienced) Love it, love it, love it!!!!!!!!!
Staff was friendly and helpful, and Dr. Gopal was amazing! She took the time to explain my condition, even using a mounted screen to add visuals. She answered all my questions, never rushed me and explained everything I could expect. The office and rooms are modern and clean, nothing like what I expected walking in. I high recommend this location!
Amazing staff from receptionist to the doctor 👏 🙌 👌
I’ve been looking for a new GYN and I’ve found my new home! From the minute the phone was picked up down to my technician and my now new favorite practitioner Caciana EVERYTHING was perfect! I felt extremely comfortable and reassured! I’m excited for myself and I’m happy I found a new home. Thank you all for your professionalism, attentiveness, and great care! You all are a great bunch! If you’re looking for a new great GYN(really cares) look no more………BOOK NOW!
It took me quite a while to find a knowledgeable and bed manner OBGYN office. I highly recommend this facility. The entire staff are all nice and friendly to all their patients. If you have any questions or concerns here you will never be afraid to ask any question either it’s dumb one or not please just ask. I am so comfortable here. I would like to give a shoutout to Dr. Sophia, NP Melanie and my famous doctor to me lol Dr.Gohar thank you for your caring and undivided attention to all of my concerns and most definitely my well being. Dr.Gohar eye contact with patients is a solid 10/10 trust me on that one. Thank you Viva Eve family!!!!!!
The office staff and NP are amazing, they welcome you with a smile even tho they are wearing a mask. Waiting period wasnt bad either, the NP answer all my concerns and took her time to explain me everything. I definitely recommend this office.
Caciana, made me feel super comfortable during what was an uncomfortable experience for me. She’s very informative and I’ll definitely be sticking with her! The technician that did my sonogram as well was very knowledgeable and also talked me through everything.I’ll definitely be sticking with Viva Eve!
This facility is full of amazing nurses and doctors that really make you feel comfortable. I would recommend this place to everyone!
This clinic was clean and professional. Everyone is very kind and respectful. They respect your time by adhering to your scheduled appointment. Would recommend to all!
I had such an amazing experience at Viva Eve. The minute I walked in, I was impressed by the cleanliness of the whole clinic. Their staff are all gracious and courteous, but most of all very knowledgeable of their duties. Then I met Dr. Gopal, and I am truly grateful that I found her because she knew the right questions to ask and is very gentle and caring. I did not feel that I was rushed, eased my anxiety and felt very comfortable all throughout my visit. To Dr. Gopal and Staff, thank you so much!
I had such a great experience:) I have had bad experiences at Gyno’s before but this place was sooo welcoming and nice and answered all my questions. Highly Recommend. Everyone was so nice! From the receptionists, to the nurse assistants to the nurse practitioner :) I sawJessica Catalano she was amazing, above and beyond! Very educational and positive experience.I will deff keep coming back here. they also fit me in last minute which I really appreciate 💛💛 there wasn’t much of a wait, very nice beautiful clean office.
As a new patient I am totally impressed by Dr. Gohar’s and his patience and explanations on my concerns. I am satisfied and choose him as my new gyn doctor from now! The staff was also welcoming and supportive!
Nurse Garcia is amazing! Literally amazing her staff as well very welcoming, didn’t feel rushed! Nurse Garcia exceeded my expectations went above and beyond to answer all my questions & concerns entirely! Will be coming back hopefully very soon.
I recently had a baby and received my prenatal care from viva eve . I had a great experience . I love Dr Gopal and Dr Thorton . They are so kind and really care about your health . Dr Thorton assured I had a safe delivery and made me feel comfortable . The only thing I didn’t like about this practice is that sometimes when I saw a nurse practitioner , they would tell me something different than what the doctor would tell me which was confusing . But the ladies at the front desk are very nice and helpful .
All around very dissatisfied with this practice. I made an appointment with Dr. Gopal but instead saw the Drs PA (after quite a long wait). I then was subject to invasive diagnostic tests unrelated to evaluating my symptoms - apparently these tests were to establish myself as a new patient. After speaking with their office multiple times to get lab results, I finally was told they use a patient portal (which i wasnt introduced to initially). They have since billed my insurance egregious amounts on multiple occasions and their explanation of these charges via phone call has been bewildering.Beautiful office, but a scam of a practice.
I’ve never experienced such kind and caring customer service from a doctor’s practice. I would recommend any woman check with Viva Eve first for their women’s care needs.
The feel of this office is relaxing and caters to beautiful aesthetics. That beauty is also reflected in the personalized, friendly care you receive. This is not just another meat shop. You will find caring, attentive, professional and kind doctors here. Everytime I left I felt confident my needs were addressed thoroughly.
Great first time visit. The place is clean, and the staff are super nice and friendly. RN that saw me made me feel comfortable, she took well care of me and answered all of my concerns. I say overall, great service!! I would come back and recommend Viva Eve to my friends and family.
Viva Eve is AWESOME! I let go of my former GYN because I did not feel I was valued as a patient. My visit was so comforting and informative. I was not rushed, I was given detailed information and a medical plan to move forward.
I absolutely love this place! Everyone from the front desk staff to the medical providers are amazing, super knowledgeable, refreshingly considerate, and very thorough! The office is designed very well, it is super clean, and comfortable.I strongly recommend Viva Eve! They have earned all the 5 stars!
Im SO HAPPY to have found Viva Eve! I came in nervous and Dr. Sophie and team did a thorough examination on me, including ultra sound; thankfully all clear! Dr. Sophie was great at listening to my concerns and educating me. Even though they are out-of-network for my insurance (so out of pocket) I am still going to continue visiting Via Eve because of everyones friendliness and professionalism from receptionist, secretary, MA, and USG (Ronny, Pam, Benita, Jessie) and especially Dr. Sophie Drosinos experience!
Very happy with my care here. The office is emaculate and clean, front desk is nice, they are very responsive on the patient portal and Dr. Gopal made me feel comfortable, addressed all of my concerns and was very clear of all explanations and everything she was doing step by step . Will definitely return.
Best gyn I ever been to and they treat you like you matter..thank you guys 😁
This establishment exceeded my expectations. Such a great staff. The front desk is exceptional. Girls are upbeat, accommodating and very helpful. The NP assigned to me was beyond great. I did not feel rushed, she took the time to discuss everything, was very thorough and knowledgeable. I have finally found a place that I will stick with! Highly recommend this practice.
My first experience was really good. From the initial greeting from the front desk staff to the nurse and everyone involved. They were pretty attentive, patient, and more importantly informative. I would recommend to everyone who wants to be heard and feel safe.
We welcome all women should actually be we welcome all rich women. I placed my trust in this establishment for my health and safety. Due to me being a student and 26, I had to switch to Medicaid for my insurance. I have a very common one called Healthfirst. When I informed them that I needed to switch my insuance, they told me they did not except medicaid or Healthfirst, even though their website still said that it did accept Medicaid (that was outdated according to the front desk). Alright no problem, I just needed to restart my entire search for a gyno. In the mean time, I needed very important perscription medication, that I had been taking for YEARS, under the guidance of several OBGYNs (Including Viva Eve!) for an issue with my cycle. Viva Eve evaluated me for the prescription during my annual and that was that. However, they needed me to come in 3 months into my prescription to have a follow-up, otherwise theyd take the prescription away. Since they dont take Medicaid, they told me to get my NEXT WEEKS worth of medicine, I needed to pay for a $700, 30 minute consultation, out of pocket. Not with an MD or a psychiatrist, but with a random staff person. $700 is over 2 years worth of my medication-- that I really needed. They refused to work with me, do a telehealth appointment, or offer a repayment plan. They knew they were the only doctor I had. They knew my insurance would expire before I needed my refill. They failed to warn me that, if I wanted my medication, I would have to find $700 for a 30-minute follow-up by a non-MD for medication I have been taking for years.I could not pay that. So the front desk person apologized, but they had no referrals for me and had nothing to say when I asked how to get through the withdraw symptoms. I had to start over and find another doctor within 1 week or I was going to suffer from withdraw, which I did. It was humiliating and uncomfortable.
They made me feel so comfortable about everything . I really loved and enjoyed their service !! I would definitely go back !!! This was my first time and I can say I had a GREATTT experience !
Definitely by far the very best experience any woman can dream of having, I’ve been with viva eve for more than 2 years and the whole team just makes you feel satisfied with service and like family! Dr Gopal is a breath of fresh air and I always can’t wait to see her again, so professional, so friendly, so welcoming and just couldn’t ask for more. Ladies don’t hesitate book your appt.
My experience was amazing.the staff is friendly and helpful.
I had a wonderful experience. It was my first time. The physician that took care of me was excellent. Very informative and took time to listen to my concerns. I will definitely return back and I will definitely recommend my friends and family. Thank you for the great service. From the moment I checked in til I checked out. Excellent service. 👍🏼
Great, friendly staff, easy to talk to and explained everything thoroughly.
This place was SPECTACULAR a couple of years ago. There was a doctor there whose mission was to find a way to heal you or at the very least explain your symptoms (finally) in a manner that made you feel like you werent some alien, and that this is something that has happened and were going to fix it. I LOVED her and maybe her empathy came from having a very sick relative (she would speak to you in that kind of familiar way). Since you had by chance found your way to the clinic, her belief was that she had to help you, even with your insurance. She took the time to work out the insurance issues.That was a long time ago in a far away place, it seems. Shes no longer there. The clinic seems to have a very business like mindset now. Which is there right. Like any other business, its about the bottom line, profits. Oh well, nothing stays the same.
Really nice OBGYN office! The reception staff, the nurses, the sonographer and the doctor that handled me were all patient, sweet, caring and assuaged any concerns I had. It’s a little bit far from me, but definitely worth the trip. Dr. Maass was so hands on and ready to help and didn’t seem rushed or annoyed when I put forth my concerns. Lovely first experience and definitely not my last. Can’t wait for the Manhattan clinic so I can be closer to it!
Delightful place! Everyone is welcoming and professional. Glad I switched my gynecology health to Viva Eve!
Ive had a wonderful experience the four times Ive been to Viva Eve. They are professional and polite. Mrs./Ms. Garcia has been very informative and makes me feel comfortable every time Ive seen her.
Dr. Gohar and Dr. Gopal are AMAZING. I’ll never forget them and all that they’ve done for me. I had a complicated pregnancy during the pandemic and if it wasn’t for their outstanding care along with the doctors at Mount Sinai West, my baby girl probably wouldn’t be here and I’m forever grateful for them! I’ve never come across doctors who are so warm and caring, you can tell they really love what they do. I was always nervous at my appointments but their staff are also amazing and everyone explains everything thoroughly to help you along the way. Unfortunately my insurance changed and I won’t be able to return for now and I honestly don’t think I’ll find any other doctors who can compare to the ones I’ve met at this office but I’ll never stop recommending them to everyone I know lol. Dr. Gopal delivered my daughter and I’ll never forget her kind words and all that she has done. Thank you, thank you, thank you 🙏🏽♥️
I found this place while looking for the GYN I can trust. Have not regretted it. I first started with Dr. Gohar. Exceptional doctor. He is everything you may need. Kind, respectful, knowledgeable, and attentive. He is PERFECT. My last visit, I saw Dr.Mass, another kind soul. She made me feel so relaxed comfortable. This place has a gold mine of doctors. I have recommended anyone who asks. You feel welcomed as soon as you step in. From the front desk to the Medical Assistants. Not forgetting how immaculately clean this place is. This place is definitely a keeper
I used to be a patient of a Dr who retired at this office. It was very difficult for me to find a Dr to replace the one I was seeing. I found Dr. Gopal on zoc doc and I am extremely glad I found her. She is my new Dr. She was very knowledgeable and detailed about what to expect during the visit. The Staff at viva eve was extremely friendly and professional. I highly recommend coming here for anyone who is looking for the perfect ob/gyn practice. Plus the music that was playing was awesome. Thank you for allowing me to be your patient.
I had been before in a different doctors office and let me tell you comparing to this office and the ones that I went too before omg what a difference.I am so satisfied and so happy that I found this place nothing like the other places that Ive been to.VIVA EVE is just an amazing place everybody is just so nice.They answer all your questions the everybody is just amazing.I guarantee you wont be disappointed and let me say I never seen an office so clean and sanitized like VIVA EVE..
Friendly staff, cordial and convenient. Lovely facility, I had an excellent experience. I would highly recommend for cleanliness , comfort and amazing staff support. **They even have a bidet ✨
I’d gone to a couple different GYN offices prior to coming here and this is the only place that was able to provide me with a clear diagnosis and provide me with caring and attentive service. The staff is very nice and answer questions in a pleasant manner. They provided me with clear details prior to my procedures and kept my emergency contact in the loop all along the way. This helped ease some of the anxiety. I’m feeling a lot better and my symptoms have reduced significantly since having my procedures here. I would definitely recommend!
Very professional staff. Great customer service 👏
Everyone so kind and helpful. The office is peaceful and Doctor wonderful
Always a great time with viva Eve , I feel comfortable and at home
I’ve been back and forth to this clinic undergoing tests to prepare for the UFE procedure. It has been such an amazing experience thus far. I can’t help but to share my experience with the staff at Viva Eve. The staff here are the absolute best. When I say staff I mean ALL staff. They treat you with so much care and are so genuine. Bedside manner is top tier and the actual clinic.....Immaculate. Nothing is ever rushed and EVERYTHING is explained in great detail. I couldn’t be happier with choosing the fibroid experts here at Viva Eve Forest Hills. The travel is worth it. One step closer to fibroids no longer being an issue. Without a doubt I would recommend anyone to schedule an appointment especially if you suffer from fibroids. You will not be disappointed. Say no more to Fibroids!
All staff in the office are super attentive and make sure you are comfortable and attended during your visit. I have been seeing different GYNs and NPs and they are all amazing. Love this office
Courteous, friendly and all around great experience. It was my first visit, after dealing with difficult and painful fibroids ir fault great to have Tisha and the team really listen in an effort to provide the best treatment options.I will definitely recommend depict the 1+ travel time to Queens. It was so worth the time.
Great experience, they explained everything in an easy way to understand and made me feel very comfortable. The Staff is the best. They took care of me and called me for follow up.I am very pleased i had my procedure done in here. Great results!
Everyone makes you feel very welcome, such a caring and understanding group of people
I love and appreciate all of the staff at Viva Eve. Everyone has been so kind, patient and professional. July 2021 I got the UFE to help with minimizing my fibroids and controlling their growth. They have a way with making you feel comfortable and heard. I am so happy to have found them. Thanks GuYs!
At first glance, Viva eve really seems like a stellar clinic, and like they provide adequate medical care. I feel compelled to share my experience here so that other new and future patients take into account how this clinic might make them feel. I found out I was pregnant very early in my pregnancy (about 4 weeks along). I appreciated their willingness to conduct blood tests and ultrasounds until they were able to confirm my pregnancy (at about 6 weeks, after hearing the babys heartbeat - though the tech went about this so quickly I was unable to appreciate hearing my babys heartbeat for the first time). Partners are also not allowed in the room, which always bothered me because I was exposed to a minimum of 3 people at every appointment. An oxymoron as it relates to COVID safety when their reason for not allowing partners in the room was to limit contact.From the beginning, I was clear with all providers that I was considering transferring my care to a midwifery clinic due to my own preference on how and where I want to give birth. On January 26th, I emailed Viva Eve forwarding a medical transfer of care document, providing my midwifes email and fax number. I had emailed Viva Eve before this and had received a response quite quickly. This time around, I received no response. I called two days later to inform the clinic and spoke to someone at their front desk. While this person didnt exactly have an attitude, she seemed very disinterested and judgmental about me transferring my care to a midwifery clinic. She claimed that my COMPLETE records, including ultrasounds, would be transferred. I had a phone appointment with my midwife the week after and they did not forward my records. I called a second time - this person, who I believe is named Emily, was really nasty and disrespectful over the phone. No apologies were given about MY RECORDS not being transferred, implying I did not request this. I had to point them in the direction of my initial email and phone call. Furthermore, she refused to release my genetic testing results to me, claiming I had to speak with the provider first. I accused the clinic of gatekeeps records and results that they would not have if it wasnt for me consenting to my blood being drawn. Phone call ended with her claiming my records would be transferred and that she would message the provider about releasing my results. MAGIC - 5 minutes later I received my genetic results. NOTE: Clinics are NOT allowed to gatekeep results. WE HAVE RIGHTS AS PATIENTS.I sent another message to the practice on February 8th, which was the same day as the second phone call, because I did not trust the woman I spoke with. After speaking with my midwife yesterday, she only had incomplete records and did not have reports on the FOUR ultrasounds performed on me. I was planning on calling today but my ancestors mustve bothered their spirit because I received a message today with, what looks to be, my complete records. HOWEVER, this person claimed that they did not have my midwifes information and could not fax it directly to them. So irresponsible, unorganized, and just straight up NONSENSE.This dragged on for a little over two weeks. For me, it felt like I was being retaliated against for advocating for the medical care of myself and my baby. If I had not continued to follow up, my records would have never been transferred. This feel like this was very deliberate and retributive behavior on their part. This put extreme and unnecessary stress on me and my baby. I havent been able to enjoy my pregnancy these last two weeks because of this. Before all of this happened, I was considering continuing my care with them post-partum and for general gyn care. After this? Absolutely not. They will no longer have me as a patient. If I could go back in time and take back ever walking into this clinic, I would.
Amazing medical office! Every staff was super polite and helpful. They were gentle while running tests and my medical provider makes me feel like she is very invested in my medical goal. I am beyond happy that I chose this place.
Wonderful doctors and nurses who made me feel very comfortable and kept checking up on me for several days after my procedure. Clean, modern office, very nice recovery room that even had tablets for patients so that they dont get bored! I was driven to the procedure in a luxury car, the same car was waiting for me when I was ready to go home. A very good experience. If you are considering UFE, this is the way to go.
Best care I have ever had! Very pleasant experience! Very caring and patient in addressing my concerns. Great team of care professionals. I never feel like I’m being rushed. 10 out of 10!!!!!
I have had two babies and been to different Obgyn .I came to Viva Eve for non pregnancy appt. I have to say from entering this practice, just the good vibe just hit me. Great welcoming i have to say, it just made me comfortable and less nervous. The place is very clean. Even the bathroom. lol . I wish every practice I go would be just like Viva Eve. Every staff that took care of me were very detailed. Explain everything in a calm and no rush matter. I would deffinitely recommend Viva Eve. Because this is the way every patient should be treated no matter the circumstances. Thank YOu
Very clean and just a pleasant atmosphere. My Doctor was very professional and explained everything. I would definitely recommend and am proud to say that this is my new gynecologist.
My Doctor and the entire staff are amazing. I am so happy to be a Viva Eve patient.
Everyone is always so pleasant ! Best office I’ve ever been too in all my years of going to the gyn.
This is hopefully the last gyno I will ever go to! They are so clean, friendly, and professional. I had a pretty common issue that I’ve gone to other gynos to treat. Because it was a common issue, without running tests, they prescribed me medications. Well, they didn’t work. It turns out my issue was more complicated than I thought. Viva Eve took the time to run the tests and prescribe me the right medication.Because I’ve been dealing with so many issues, I was convinced I only wanted to see the actual doctors, and made an appointment only to see Dr.Gopal. Well at the time of my appointment, she had to perform an emergency birth, so I decided to just go with whoever was available. Since then I’ve been back 4 times and have had 3 different providers since, so I can say confidently that literally EVERY nurse, nurse practitioner, and doctor there is so friendly and knowledgeable, you can’t go wrong with any of them. I really wished I remembered their names right now,but they are all amazing.
* update* 12/29/21. While I still hold true to their office and bedside manner. I’d you need to have fibroid embolization, DO NOT opt for in office procedure!! The amount of pain that you’ll experience needs to be taken care of at a Hospital not at home with pain killers. I had to be taken to the ER with excruciating pain that the pills did not suffice.* I wish they had told me this. Very professional, courteous and clean.
All the doctors and nurses at Viva Eve were very professional and friendly. I was very nervous before the procedure but they immediately made me feel at ease. The Interventional Radiologist who performed the procedure was very nice and patient and answered all of my many questions. The office is very clean and modern. The entire team was very attentive. They even gave me a goodie bag with all the medication I will need and some really nice gift items. I highly recommend Viva Eve to anyone considering Uterine Fibroid Embolization.
I’ve rated them and stated my comment previously and I still feel the same way. What an exceptional fascility. This is the way any office should run. Excellent bed side, professional, they are true to their words and most importantly they care about you. The foundation is solid and it shows. Thank you everyone for making me feel special even under the circumstances.
I felt very heard. Dr.Drosinos made sure I understood everything and explained things thoroughly. The place was well kept and the front desk along with all the MA’s were great ! Highly recommend!
PLEASE READ!! BE CARFUL!! I wish I can give them a 0 stars, but unfortunately you have to give 1 star to leave a review. When my wife and I first came to this place we thought it was bullseyes, nice place, free water etc. But it stopped there the nice seating and free water is were it stops.1. We made an appt to see the DOCTOR…. I repeat to see the DOCTOR. I don’t tAke anything away from nurse practitioner but it’s not the same as a doctor. Especially if my wife is having her first kid at 40. This is not a common pregnancy. They explained that next appt we will see the doctor. 2. We made our appt for 5pm but didn’t get seen until 552pm then waited in the room for another 30 mins and didn’t leave til 7pm… really..???3. When we came back for our next 3 appts we saw the doctor on our second appt another nurse practitioner on our 3 appt and another nurse practitioner on our 4th. So a total of 4 different people my wife saw in 5 appts, seriously come on how is that even safe practice. I understand seeing the different doctors you will be on call for the delivery but not even a doctor did we see. FINALLY, and this is where I draw the line. After switching doctors and going to somewhere else that is more profesional. We got see by our doctor and he started to read my wife’s chart. Come to find out they sent over the WRONG CHART!!! The persons chart they sent over had some personal stuff going on with her that shouldn’t be disclosed. This is unacceptable and not only is it a HIPA violation, but a lack of disrespect and invasion of privacy. Viva eve is a place where you go to get the card you need for your upcoming baby and they don’t take it serious. Do your self a favor and find another place. Even if you have to drive a bit further think about your child. I am taking legal action with this company due to HIPA violation. Not only did they embarrass my wife but also the patient who’s chart they sent over
This was my first appointment at Viva Eve. Dr. Gohar and the staff were very professional and friendly. Dr. Gohar listened attentively and answered all of my questions. The office is very clean. Parking can be difficult. I suggest arriving very early to find parking.
My experience with Viva eve was excellent, the staff was beyond friendly and gracious the Doctors was very informative in explaining what was going on and what’s going to happen. I would very much recommend this site to my family and friends even my 3 older daughters. Thank you so much to all employees of viva eve in forest Hills Queens you made a friend in meGREAT JOB TO ALL THE DOCTORS AND ALL STFF MEMBERS 💯💯💯💯💯💙👍🏼👍🏼
This place deserve more than a 5star.They are so professional, very clean environment and the staffs are so nice and welcoming. It was my first time there today, and I could tell frm my conversation with the doc that I AM INDEED in the right place. Unlike other places I’ve been before.
I just started going to Viva Eve, so far its been very I informative. Providing option for me in regards to my fibroids. Other alternate to seek as far as fertility. The doctor who specializes in fibroids are very helpful and great customer service skills as well as the staff.
It is always a pleasure ,thank you team.
I had a great experience on every visit everyone was very nice and they remembered my name which is a BIG PLUS in my book. I havent done the procedure yet not till November but when I do I will update this review. I would recommend anyone with fibroid issues to check out this place.
Clean, professional and extremely thorogh. All my concerns have been addressed. Together with the doctors a course of treatment is formulated so you know all the details upfront. This in turn has put me at ease and eager to go through with surgery. Looking forward to having my fibroid issue treated since this has been an issue that has affected my quality of life in numerous ways. Im very thankful that VIVA EVE has made this process as seamless as possible.
The visit was thorough and I was given options instead just sticking medications on me
Viva Eve staff made something that could have been a very difficult experience so easy. Everyone there was so nice, friendly and helpful. The interventional radiologist that did the procedure explained everything to both me and my husband in great detail, so I knew exactly what to expect. The nurses that took care of me in recovery were wonderful.I was picked up and dropped off right at my doorstep in a nice black car.Im now 3 months post UFE and I feel soo much better! I only wish I had done it years ago.I will highly recommend Viva Eve to anyone thinking of doing UFE. These guys (and girls) are awesome!
I would definitely recommend this treatment center!!! The care, professionalism and assistance you get is beyond average. The doctors, nurses, front desk staff are so welcoming and yes very warm in manner. The follow ups, the after care you name it they are on top of it! Thank you Viva Eve🥰🥰🥰🥰
Very nice, clean and well kept clinic. Staff are very nice and professional, from the front desk staff to the doctors and technicians in the back. Keep up the great work. Will recommend to family and friends
Viva Eve is always clean. You are seen promptly, the staff are friendly, helpful and very informative. Ive recommended other people who have fibroid issues to go there
Would highly recommend this clinic. Clean and no waiting time. Friendly and very professional staff. Dr. Jessica C. was amazing and very knowledgeable.
Fast and friendly service!No long wait time to get an appointment or to see my providerVery refreshing for a Manhattan office!
Great customer service for the patient. Definitely will recommend anyone to come here. I’m happy I came here. The experience was good.
Best experience Ive ever had. Everyone is super friendly and fast service. Dr. Gohar is super awesome. He will explain everything in depth and is caring as well as understanding. I recommended this place to all. I drive 2 hours just to get there so that should tell you something.
Friendly staff who are efficient. Down to earth doctor. Practitioner Garcia was great. She was informative and quick.
Very professional & everyone - doctor, nurses or front desk staff are absolutely a breath of fresh air with their kindness & professionalism.
Dr. Harris was amazing. Very kind and informative. Made my whole experience very smooth. Thank you
Viva Eve is a truly beautifully ran practice. Everyone is very professional and friendly, it is updated and clean. This is what all medical practices should strive for. Thanks for a wonderful experience!
Had an appointment today at 9am, office was clean and staff friendly, Dr. Was very good, explained everything and answered my questions, I would highly recommend going there.
Me and my wife started our Journey with Viva eve on May 2021 , Dr Gohar and entire viva eve team went above and beyond to get my wife ready for our ivf treatment, after we confirmed pregnancy and through the 9 months , we felt like we are part of family , the doctors are very professional and they never leave any detail not covered, my wife went through lots of challenges during pregnancy and they took care of all this challenges, my baby boy was born on the 9th of February 2022 , i owe viva eve team , doctors alot.Best obgyn clinic in newyork
Thank you Viva Eve, Dr. D gave me the insight and feedback I needed to move forward in my fertility journey.
While my appointment took longer than Id expected, everyone was so kind, communicative, and thorough. This is the best experience Ive had at a doctors office in years.