HealthCARE Express Urgent Care - Texarkana, AR

I went with my friend to HCE, I wasnt the patient but I did have a great experience. The wait time wasn’t bad at all, the provider mylene was amazing you can tell she’s really passionate about her job. 10/10 recommend

I was very impressed by the staff at Health Care Express. They were very friendly and courteous to me. I was seen timely with very little wait time. The physician listened to my concerns about my health and provided the necessary treatment that was needed. I will definitely use the clinic again when I am sick.

Fastest I’ve ever been in to see a Doc. Paperwork was already completed in system. Within mins was called back to the exam room. Doc was great - Informative and had a treatment for issue. Highly recommend.

I am new to the area, I am unemployed and I don’t have insurance. 2 months ago I visited Urgent Care to get a few prescriptions. The initial visit went fine and I was given the prescriptions I needed. The prescriptions that I was given were only good for two months. When the prescriptions were about to run out I called Urgent Care to get them refilled. Urgent Care would not refill the prescriptions until/unless I paid for another office visit which would cost $150. I contemplated going back or not and finally decided to because I needed the prescriptions to keep a level head. It might be common practice to require this visit, but I will never understand why I had to pay this $150 to get prescriptions refilled. If I had insurance I would not have started it. I just felt like I was caught in a system and that I had to pay money I didn’t really have to stay in. Ultimately, I am not at all happy with Urgent Care. It will be hard to go back!!

Had me seeing the PA very quick, pretty much in and out. My symptoms seem to be getting better and medication working so Id give it an A on diagnosis. Hopefully I wont need an urgent care but if I do Ill definitely be back.

I recently moved to this area and was unfamiliar with the doctors and specialists. I came in for two dofferent sick visits, and my experience went so well I decided to use them for a wellness checkup. Each receptionist, nurse, snd doctor I encountered was professional, attentive, and compassionate. Furthermore, I needed referral services and they were on top up it. I didnt have to follow up, rather the referralservices contacted me.

My visit was in and out. Not a long wait. I was seen within 7 minutes after arriving. The doctor diagnosed my reason for visiting, provided very good information regarding diagnosis and prescribed medication. Definitely recommend using Healthcare Express for any and most illnesses.

Dr. Lynn took the time to take a look at my records. Listen to my concerns and presented me with options that would work for me. I felt like I had to say in my care and the guidance of a very good friend. She did wonderful.

Very helpful and super friendly. Would definitely recommend this place. The Dr is very nice and super knowledgeable. The front desk is superb. Shes very sweet and considerate. Glad I chose this place for my healthcare needs.

20+ min wait despite being the only one there. Person in the back wanted to run several expensive tests and when I declined kept saying the medicine she’s gonna call in may or may not work etc and kept listing various side effects that could occur. I left feeling confused and not in the best mood.

Healthcare Express-Arkansas Blvd has an amazing, talented and caring team that focuses on the well-being of their patients. They put the patient first even makes the shot worth it. Thank you for truly caring! Best staff ever!

Nurse Ginger or Jennifer (i have a bad memory ) was freaking awesome!! The staff here was so friendly when you walk into the room you can smell the alcohol so you know they are sanitizing!! Front desk was so very kind and she was quick with getting all the information in the system. I will definitely be back to this facility and will recommend to EVERYONE

Always in and out quickly. They really listen to whatever I have going on and find the best way to fix me up. I love going here. Ill never go anywhere else

Every one I met from receptionist, nurse and doctor were extremely kind and helpful. Highly recommended Arkansas side Healthcare Express

Always receive professional service when I go cant thank them enough for the care they give to me as a disabled veteran. Always very friendly and helpful

My wife came down with Covid on July 27. She had it really bad with a headache and just feeling crappy. On Friday I felt out of sorts with a headache(I haven’t had a headache in 35 years). I went Health care express on Arkansas Blvd. I was seen promptly and I tested positive for Covid also. I haven’t had a bad case of it…but glad I went there before the weekend.

The staff was absolutely amazing and super sweet!! We were in and out!! Best doctor visit Ive had in a long time!!

Doctor was great! Very personable, and so was the receptionist. Only reason for the missing star is the nurse was rushing, and wasn’t as personable.

Great staff! They got me in quick and the Dr and nurse staff was amazing. Will definitely come back here.

Staff was very friendly! Quick response on getting to my husband. Took care of him in a timely manner. Thank you for your service!

My visit was quick and easy. The staff were super friendly and answered all of my questions.

Staff was very pleasant. The physician was awesome. She gave me details about my diagnosis and care that I could understand. Definitely recommend for the best urgent care.

From the moment I walked in I was greeted and taken excellent care of. The nurse and doctor got me in and out like a breeze!! Great job HCE on Arkansas Blvd!!!

Best urgent care that takes my insurance. The staff is always professional and nice. And visits are stress-free and that’s coming from someone who hates going to the doctor.

Mylene was absolutely amazing! All the information she gave me was so helpful!!

For just walking in off street I will say it was the BEST medical Service i Received. Caring and Compassionate. May GOD Continue to BLESS U ALL!!

Did not have a long wait. Doctor and other staff were friendly and professional. No complaints.

The staff are friendly and helpful and Dr. Cartrider was quick to getting me back on the right track. Thumbs up to the arkansas blvd HCE team.

Everyone is super amazing I love the staff they’re so helpful and so sweet 💗

Went on a Saturday morning with my child for strep throat. Everyone was friendly from front desk, nurse and doctor. They fast and efficient.

Everybody was so nice. Made us feel comfortable, we received great care! Healthcare Express is top notch!

The doctor was very thorough and pleasant, as were the nurses. I would recommend this place to others

Fast and friendly staff i was Diagnosed with Covid and told how to treat it great experience would recommend services to anyone who is looking for great healthcare

Was seen promptly. The staff was kind and professional. I felt well cared for.

I’ve needed HC Express twice, lately. They have been fast, kind, and knowledgeable. Definitely recommend.

This was great experience even though I was sick. They took care me quickly and smoothly. The front desk Ms Quin to the nurse and Dr they were all professional and got me end out within 1hr im very thankful for them.

Took my son for a sports physical, his first time so he was a little nervous. The provider made it a simple, easy process.

Dr.Caltrider was great and the nurse Ms. Teresa I had a great visit and the doctor was very informational and answered all my questions I will be coming back when needed.

Nice staff, quick to see m. Satisfied adding later- prescription was never called in to my pharmacy

Drs and staff are always friendly and the wait is minimal. Very clean and professional every time we have used their facility.

The HealthCare Express Urgent Care Staff was very professional. The Nurse Practitioner and the Nurses there was very thorough and explained everything very well. I highly recommend this Facilities!!

Extremely friendly staff. Fast and did great with my son. Would definitely recommend

Healthcare Express always takes good care of me. From check in to check out, very professional and courteous.5 stars

Wonderful staff, efficient and courteous. Well-trained, very short wait even on a Monday morning walk in. Accepts Veterans Mission patients and was in and out in less than an hour. So happy we chose this place friends recommendation. Highly recommend.

No long waiting, experience was very good, the staff was very courteous

Staff was friendly and helpful. The wait was short and the remedy was effective (so far!). I arrived with conjunctivitis and I’m on the mend! HealthCARE Express did a great job!

Quinshayla, Ms. Kim and Dr. Caltrider was definitely the best staff and made my son feel very comfortable during his visit

Wonderful experience. Short wait time. Dr was very informative and wonderful with kids!

The staff is very professional and fun to talk to all around amazing people

Very pleasant experience. Registered online and was able to quickly be called back and the check-out was very quickly accomplished also. The medical care was excellent. The prescription was picked up on the way home and I was able to start my prescribed antibiotics to alleviate the swelling and pain. I would not hesitate to return if I should need urgent care in the future.

Everyone was so friendly and great customer service and doctors. I definitely recommend.

I had a lovely experience at Healthcare Express! I’ve been there a few times and it’s already fine, but my last visit felt really nice :) Everybody from the front desk, to the MA, to the provider were all very kind to me. The MA was very smiley and it made me feel so comfortable. I wish I remembered their names, but I went on 12/11/23zKeep up the great work!

Great doctors and nurses! Very kind and made us feel like a priority!

The nurses and Everyone was great. Listened and asked questions.

Very comfortable and professional. The dr made sure to go over everything and make things very clear . Made me feel like she cared.

Very friendly staff! Super quick visit. Would recommend

Staff and dr was great.in and out in reasonable amount of time.thanks.

Very fast and easy , nice people. Great place to go when not feeling well

Everything, Other than the COVID TEST, was acceptable. I dont think any one needs to dig up in your brain to get a swab. Ive been tested before, and the nurse did not jam the swab up my nostrils. She swabbed the lower part of my nose. It doesnt take all that digging to get a swab. BUT, as I said, other than that, everyone was friendly, helpful, and understanding. Have a blessed rest of your day

Absolutely love Dr. Mylene here at healthcare express! I saw another doctor first but can’t remember what her name was but just know that these people are very knowledgeable and made me feel very comfortable. Very friendly and fast service 😊 front desk was great as well!

Caring and knowledgeable. Provided service in clinic as well as rx to continue at home. Great staff and service.

Staff is so friendly and got me in and out quickly!

They took exceptional care of me.

Very Rude and unprofessional services today from the np not once but twice after she calls me back! I will never return to this location and Im sure Im not the only one. Absolutely unacceptable behavior by someone thats supposed to be a professional! Usually very well taken care of but not today someone needs bedside manner lessons and an attitude adjustment.I understand being busy and overwhelmed but you dont have to be rude and crude to me let alone my 8yr old. Since when do we have to inform the doctor or np to check our kids nose and throat after being tested for flu? Total waste of time 😕

Everything was great from the time we walked in highly recommend.

Great staff and provider was super friendly and she was wonderful Mylene

It was great and love the doctor, and all personnel.

HealthCARE Express on Arkansas Boulevard has always taken great care of me and my husband whenever we needed urgent care. They are especially kind to veterans! Their staff members are friendly and thorough.

Did not have too long of a wait and everyone was very friendly.

I can never get seen every time i go im not sure why but i find it odd. So much for being an urgent care.

I went here late on a Friday night for Covid symptoms. I was taken care of quickly. Jalisa was my nurse, and Jennifer was my NP. Both were very kind and professional. I appreciate that Jennifer took the time to explain my prescription to me. I would recommend them!

The receptionist and other staff was more than happy to work with me on my later time getting there without any negative feedback.They did a great job at diagnosis and treating me as well. I will definitely use them again in the future.

They took the time to listen to me and I didn’t feel like they were in a rush at all. It was a great visit and I left feeling like I received excellent care.

This is a great place to take your family when your own Drs.office is overwhelmed and cant get to you. They are fast,articulate, and caring staff. For ever you need in a pinch for your family, I highly recommend Healthcare Express.

Awesome service. I was in and out. I felt horrible and 2 days later I am feeling Awesome! Definitely kind ladies and will be back.

Quin & Nurse Marel were amazing. Nice and comforting

My experience is always good!! the people are always so nice!

When I went in for a covid test, I felt respected and welcomed. The staff was very friendly and kind. I would recommend this place to anyone who is feeling sick and doesn’t want to deal with the E.R. Keep up the excellent work🤗🤗

Everyone was really nice at my visit. I was in and out in thirty minutes. The provider was thorough and addressed all of my needs. Very pleased with this experience.

They are always fast and provide exceptional care, Dr. Mylene is the best!

Healthcare express was great and dr.caltrider and nurse Theresa were great as well as the receptionist

Everytime I have been here, whether for myself or my kids, its just such an easy, smooth, process. Today was no different. Every person I encountered was so nice and just made everything easy. Thanks so much!

Always quick service and they make sure I get to feeling well asap

Everyone was absolutely amazing was in and out in 35 minutes!

The front desk and nurses are so friendly and kind!

The staff was kind and understanding to my situation and helped me the doctor was attentive and professional.

The Receptionist Quinshayla was extremely pleasant, warm and inviting.

Always kind and helpful. Great staff that are really concerned about your needs. Goes above and beyond with additional information to help you in a time that you aren’t up to your best. Great place!!!

Everyone at the Arkansas Health Urgent Care was extremely professional and helpful.

Quick and easy! Doctor was very sweet and thorough!

Great experience starting with front desk to the nurse and provider !

Job well done. Still feeling rough was tested for several things. Clear on all. Just bad sinus issues.

Very knowledgeable doctors and nurses! Super friendly and helpful:)

Very fast very understanding will come back again when I need them great place that cares.

I arrived at around 4:30, no other patients but me. Receptionist was not friendly and acted like it was a bother to sign me in. Terrible customer service and unprofessional. Somehow my husbands meds were listed in my chart which is not acceptable! I went in with flu or Covid symptoms and the Nurse Practitioner was in a dead rush to get me out the door. She examined my ears and that was it. She didn’t ask me what all symptoms I had and told me to take over the counter meds. She didn’t read my chart because she would have known I’m insulin dependent diabetic. They did test me for Covid and flu which was negative. I went in thinking I could get some medicine to help with my symptoms so I could feel good enough to go into work but I got nothing. I paid 133.00 for nothing, no exam, never even looked at my throat or listened to my chest, nothing! I will never go back. Uncaring and unprofessional.

Your staff is so amazing and friendly. And very professional

10/10. Quick, personable helpful. I was in and out in less than 45 minutes

This is Larry Ross and i must say that every time I go to health Care Express I am given the best service one can ask for and i do appreciate them so much

The staff was very respectful and cared about me genuinely

It took them no time to get me in and out. I got thr medicine that i neeeded.

Everyone here was friendly and professional. We will definitely be back.

They are awesome here! Very friendly staff.

I thought I had a UTI, got tested for that and was also asked if I wanted an std test, I said no at first,but then was like you know what go ahead. It was just a UTI, symptoms cleared up immediately, and they still called to read the results. Better to have peace of mind Loved it, nice and friendly staff and affordable.

Very friendly, professional and fast!!! Recommend to everyone!!

Wait time was a little long, but good service

Quick professional and helpful coulrnt ask for much more highly recommend

Although it was fairly busy, the wait was minimal at the Arkansas Blvd location. The nurses and staff were awesome and friendly! Very patient and attentive.

The RN & NP were both very friendly. They were also very clear & informative about what was going on with me.

They were all very nice and friendly. I got in so quickly! Thank you for taking care of me!

Thank you Healthcare Express Arkansas Blvd for always taking such excellent care of my urgent care needs. Happy Holiday to the Team! Great job!!

All the staff was very efficient, friendly and kind. I was treated as if l mattered, not just another patient to process.

Awesome experience, Great staff!!

Nurse was friendly and courteous. Offered me several suggestions to help me at the clinic and outside. Treated me like FAMILY

Everyone was extremely nice, professional and timely!

Great service and great DR. Was in and out in less than 1hr. And they did what they said contacted as they got results of tests.Didnt make us wait for the results.

Quick and fast visit!! Very thankful

I brought my daughter in and had an amazing experience! Service was fast and all staff was super friendly!! Best place ever

Seen very quick and amazing nurses and doctor!!

Very pleased, great customer service.!!

My treatment was thorough and everything was explained to me.

I came in feeling very sick and they were so professional and quick to take care of me. I was able to get the medication needed to heal quickly thank you HealthCARE Express

5 stars specifically for Jennifer Rowe. She is the absolute best thing about Healthcare Express. I am always so thankful when I get to see her for my visits. She meets you with a smiling face and takes care of you efficiently and effectively. I wish she was a PCP sooooo badly.

This place is great! Very clean & the folks there were kind & helpful. I was traveling from Tennessee to Texas & didn’t feel well enough to continue driving the next day. I was able to make an appointment and it was a bit of a wait because they were very busy due to Covid testing and let everyone know the circumstances & wait times. Most of the clientele was patient & understanding while waiting.

Excellent experience using HCE virtual visit. Half the price of a walk in visit with the same exceptional care .

It was good. Got the care I needed

Everyone was friendly, thorough, welcoming and kind.Thank you for everything.

Quick service, easy to make an appointment online and very kind employees. They were so helpful and sweet with my toddler!

Was in and out they did a great job!!

Wonderful service and great doctors!

The staff from top to bottom were awesome. I felt valued and appreciated as a veteran and the service was prompt and courteous.

Checked in online at 3:45, for a 4pm booked appt. The app told me the front desk was notified of my arrival and I was checked in. At 4:30, after no acknowledgement I went to the desk to ensure they were aware I was there. They were not. I was assured Id be seen shortly-- an hour later I was taken to a room. They quickly did a strep test on me, and what typically is a 15 min read, turned into waiting until 7:50 (10 min before they close) for a PA to come to my room. In the interim, not 1 visit, not 1 person to even poke a head in the door. As the PA bounced in, she said, How are you this evening? full of joy. I responded that Id been there since 3:45, thats how Id been. She immediately retorted that others had also waited 3 hrs to be seen, seemingly to miscalculate my wait from the 4+ hrs since check in. Interestingly enough, as I was quickly ushered out after a 5 min eval, there were only 2 rooms left with patients still inside. Meaning, alllllllllllllllllll the patients who followed after me had been seen, evaluated, and discharged prior to me. I dont have an extensive history, I didnt have a complicated issue ... so I guess I should chaulk it up to inefficiency, mismanagement, and poor clinical control.The emotional intelligence of the staff members I dealt with was a solid 1 on a 1-10 scale.

My wait was minimal and everyone from receptionist to the doctor was kind and professional. Highly recommend.

Went this weekend in an emergency to have my husbands hand stitched after a bad cut. They were so fast and efficient. Kind and so friendly we were in and out in half an hour. The next day my son had to go for an ear infection and the same quick, friendly service. Highly recommend this location.

Amazingly nice people!! They listen to you! They have a wide knowledge about the body’s workings. They are the only place I go to for health care!!

Nice staff, clean building, but the wait time is insane. I understand there will always be a wait, especially at an urgent care clinic, but almost 3 hours in the building and we had to leave before even getting all of the test results. If we were able to stay probably wouldve been there another hour

They took great care of me.

Ive always received prompt and courteous attention for my Husband and I. Great staff. They always WOW me. TGBTGLORY 💜

Very nice people and very helpful

The staff were quick and professional.

Excellent professionalism. Clean facilities.

Although the wait was extremely long I received the best care . The staff is very compassionate I highly recommend Health Care Express.

Very fast nice and professional experience

Sweet staff, great doctors!

Friendly staff! Great care!

Amazing experience!! The Nurse Teresa was amazing, Shelli x-ray tech was alway smiling. DOFI Jayme was very helpful and made checking a breeze. The provider Jennifer Rowe was exceptional!!! She listened to all of my sons problems and made me feel like he was being well cared for!

Staff was polite but I would not call this place Express at all. I do love that its veteran owned(only reason it got 2 stars) but while sitting in my room Im listening to 2 other patients complaining on the phone over extreme wait times. I waited over an hour to go back to do a rapid covid test. After they got the samples they needed I was told 15 minutes....that 15 minutes have been up for 50 minutes before someone came back to check on me. Tried leaving but was told I had to wait for the doctor to see me before I could get my results.

They were kind quick knowledgeable

I had a pleasant experience.

My care was exceptional. I went in because of high blood pressure. Turns out,I was having a mini stroke.nurse wouldnt let me leave,she called me a ambulance and probably saved my life..The doctor Jennifer is also excellent. Thank you all for your wonderful care❤

Went in and was charged $150 just to be told immediately after paying that they wouldn’t be able to do any test and I should go somewhere else and I would be refunded the $150 in a week

Awesome service was very friendly

It was very professional and caring, the people were very kind and I will go back when I need to.

There was 2 people in the waiting room yet they said they had”reached capacity” and could not see me.Ive been going to them ever since they opened their doors but now I’ll be taking my business elsewhere.

Everyone is always professional and patients are seen promptly. They are very organized and things run smoothly. I haven’t been to another clinic in a few years now. If you haven’t been to Healthcare Express you need to try them for your next clinic visit.They are the best!!!

We went in yesterday evening with my 7 yr old sons chest hurting. The team rushed him back, was very personable and caring. Patricia made him feel comfortable and calmed him down. They were quick, caring and to the point. I believe we were in and out within an hour.

Raven was very thorough and very informative.

Fast, friendly, clean and always professional. I love the staff at HCE. The office is always inviting with the decoy.

I called in a flurry of emotions to see if Healthcare Express had the capability to do blood tests and write a prescription all in one day. *There is a lot of background here, but I will try and keep it short.* Ms. Teresa answered the phone. She was so understanding and had such a calming spirit and tone. She gave me a moment to calm down, and when she returned she assured me the issue could be cared for. I ended up resolving the proble at my doctors office, but no words can express the gratitude I feel for Teresa and her patience and kindness during that phone call. Thank you, Ms. Teresa!

They were friendly, great, and fast I thank them for seeing me on short notice.

Staff was great and got us in and out. Definitely will be using again

Well, today I had the misfortune of slashing a deep cut in my hand. They got me in fast, they were very caring and professional. They made me very comfortable and got me an ice pack and pillow. They fixed me right up. I highly recommend!! Thanks, ladies for fixing me up and giving me a verbal restriction on doing dishes !

Super nice folks at this facility

The nurse was very knowledgeable and helpful in diagnosing my sickness .

Fast, friendly, and clean!! Thank you!

Always great experience here!

Being from out-of-state and coming down with pinkeye was not fantastic. But the people the doctors and everyone at this clinic were exceptional. They were friendly, kind and professional. The office atmosphere was very nice and updated. I would recommend this clinic to anyone.

If youre in pain, do not go here! I have gone to them twice for muscle strain/sprain. They always prescribe otc pain meds which doesnt help at all! Last time I ended up going to my regular doctor who prescribed meds that actually helped. It just sucks that I have to pay for 2 doctor visits to get the issue resolved. If my regular doctor had been in office, I would be much better by now. I know there are people abusing pain meds, but access to my medical records should show Im not one of those people.

Professional and caring. I would recommend Healthcare express

Five stars for Bobbie! I felt extremely rushed on 2/24/19. I went at almost closing time and let me tell you they were rushing my visit. They did not call in the meds and they failed to give me my sons excuse from school due to being ill. I went in twice on 2/28/19 to pick up the excuse and both times the front desk lady told me to have a set and that it would be awhile before I can get the note etc... I was SO disappointed. Bobbie, overheard the conversation and quickly took care of my immediate needs. I was thinking now why didn’t the other lady respond like this my first visit on today. Bobbie, truly deserves five stars for customer passion!!! Awesome job! The only thing Quick about this place is sliding our cards for The copay. Smh! This visit deserves a zero.

Comes in handy sometimes but I always dread coming here. Was told at 9:05 I’d be seen at 9:45. We all know what followed. An hour later (10:45) the Dr walks in. They wanted to do a swab to test for strep. I said ok. Then TWICE someone different came in also wanting to take a culture and send out. I asked how much that would cost and they had no idea. I asked if their strep test worked and was told yes, but it doesn’t give as much information. Just constant up selling by the staff it seems.

Went in at 3 pm on a Wednesday. The young lady that took my vitals, input my medical issue into the computer, and did swabs for flu and strep throat, was great. Told me the test takes about 20 minutes. Very professional and very energetic. Very, very pleased. Then everything came to end. I waited for 1 1/2 hours, and began to think I was locked in. There was no one around. I walked around, in and out of rooms, no one. I decided to go back up the front. Once there, I informed the lady I was concerned that it was taking so long, did they overlook me? She said she would get someone. I went back into “my room”, and waited 30 more minutes. Nothing, no one, not a soul, came in to check on me. Needing to pick up my 7 year old, I wrote out a short note explaining and left a telephone #. As I left I told the lady up front that no ever showed up to check about me. She just shrugged me off, and went back to her computer. I did finally see 3 people. They looked like billing clerks. No Dr., no PA, no Nurse. I will not go back and I promise to tell everyone about my experience so they don’t waste time, and money to be stuck in a room with their name written on the door. I was glad they didn’t leave the marker. I might have expressed my “feelings”. New name .......”Spend your day with us—Healthcare”

I had a great experience

My husband did not go to HCE. It was his wife and my experience was not so good. Will write HCE regarding my experience.

It was great very helpful very fast

Everyone was nice and professional

This is not what I consider express service. I have been sitting in the lobby for exactly 1 hour. As I sat and watched those who came in after me, be called ahead of me, I asked the rude receptionist what was taking so long. She rudely gave me a reply. Some people shouldnt be working in the public! Plain and simple.

Quickly got me in and was able to isolate and treat my ailment. Great care!

Prompt and friendly. Would recommend!

Quick service, friendly staff

Really helpful super nice

I’ve been there twice, and each time the staff has been very professional! The nurses actually care about you, and the nurse practitioners are willing to listen and give you the care you deserve! I highly recommend going here for any minor emergencies you may have!

Quick care, staff is friendly, very clean, great experience

I have been going to this location for almost a year now, I absolutely love everyone there! They are amazing my PCP is here and she is also amazing! I say if you want medical care from people who actually care! Visit this location!

Friendly and professional with a hint of down to earthness.

This is our preferred establishment to visit. After today and the horrible customer service from Teresa, the paramedic, it will be the last establishment we visit. If you feel the need to hold your finger up at an adult who is trying to explain what they need, you shouldn’t be dealing with the public. Very disrespectful. I will say, the lady that apologized about the situation was professional and kind.

Im new to town and came in with sudden abdominal issues. They were professional and patient and even though it didnt financially benefit them, referred me to the hospital (I had appendicitis). This will be my go to in the future for non surgery requiring issues! They were great

Be warned if you show up as first timer with any sort of illness they will happily bill you at the highest code they can for a “new patient with high complexity”. If you call billing they will just say you met at least two of the criteria for it. So basically if you can’t see your doctor, are ill at all, and are new you will be charged hundreds more than you should be. Oh and no, they won’t transfer you to talk to a supervisor in billing.

Super quick & friendly!

Very knowledgeable and nice and friendly

Very quick and friendly. The doctor was very friendly and explained things so I could understand. She also knew what my insurance would and wouldnt cover.

Very kind and efficient

They are great!!! I wish they would build one in hope Arkansas tho. The only thing i would say bad about them is they take forever sometimes. But all in all great people and great place to go this is where i take my wife and kids.

Was very fast and concerned about what was going on.

Very fast and professional service

After I hurt my ankle they gave me crutches and a boot. I had to see my pcp for meds. When I called HCE to let them know I was till in excruciating pain I told them all meds I was on they told me to come in and be seen. I wasnt seen or assessed I was sat in the waiting room by the FNP and told she could do nothing after being told on the phone she could. Might go back for a sick visit but if you hurt yourself I dont recommend.

Very nice staff!!

Very nice people. Willing to help you where they can.

Very well pleased with everyone

Had several experiences with the providers and staff. I take my mother for all non emergency needs when we need urgent care. Always professional, I have referred many to this office.