Clinic for Womens Health

I am new to Houston and needed a new gynocologist.. my coworker referred me to Dr. Hurtado. Despite the reviews, I like to experience things for myself and wanted somewhere I can feel comfortable coming to. I was contacted a couple of days to reconfirm my appt which I appreciated . When I arrived I was greeted by the reception, she was very nice and helpful with the process esp since I was new. The office is too cute btw. The check in process was smooth and didnt have to wait long after I checked in to be seen. The staff made me feel comfortable. Aryelle was very nice and answered my million and one questions lol before before the doctor came in. Dr Hurtado was very professional and didnt make me feel rushed during the visit. I dont live close to the office, however, I will drive far for good service and treatment. Not sure why there are so many bad reviews about the staff but I didnt receive bad customer service at all and will be coming back. If you go there respectfully then they will be respectful back to you. If you go in there demanding things to be done or yelling, you cant expect any person wherever you go.. to be nice back. Thanks again ladies!

Do not come here if you don’t want and extra headache. My wife visited this location and suffered a bad practice from her doctor Hurtado. Long story short, they did it wrong and wasted my wife’s free yearly control. We contacted the office to see if we could find a solution and the lady that works at the reception was super rude to her over the phone and did not let my wife explain any reasons, and even hung up the phone. If the person that owns this place read this, I would encourage you to send your personnel for training or replace it.

If you want to receive good care, please do not attend this clinic, the doctor Veronica Hurtado gave me an annual citologia exam and was unable to let me know that the sample was not enough for the cell count, then I received the results that were inconclusive and The clinic says its not his fault. The clinic wants me to take the exam again and pay the costs for their malpractice.My insurer is helping me solve this problem that is costing me time and money because they do not inform the patient since they provide care quickly and without professionalism.Throughout this process I was treated horribly by the reception staff, they hung up on me and did not take my case seriously.

Dr. Hurtado is the best! She really takes her time to help her patients and doesn’t just rush them out. She is very caring and sweet I highly recommend this doctor. Also the staff is really nice too. I had a wonderful experience.

I normally don’t do reviews, but when you feel like people don’t respect you and you feel mistreated. It has to be done.The staff is extremely rude. And do not respect patients. Save your time and find someone else.

I will speak from my personal experience, I have no complaints regarding the clinic staff, on the contrary, the first time I went, I had not downloaded the clinics app and a girl took time from her work to help me download it. I have read several not very good comments about the clinic, I respect the opinions of others and of course people want to go to a place where they treat us well and with respect, nobody has to be disrespected and there always has to be good treatment. Everyone has the right to leave where they dont feel good, of course, if I dont feel good in a place I will go. Now, since I arrived in this country, I change my gynecologist every year because they are not exhaustive enough. I told previous gynecologists that I sometimes felt itchy, bad smell and I have irregular cycles, they never gave me a solution, much less a treatment. In those clinics, the staff was very friendly and respectful, but what do I do that the staff is friendly and respectful, if they were not the ones who examined me and attended to my problem? This year I began to go to Dr. Hurtados clinic, the first time she examined me, she told me you have an infection and of course, because of my condition, she gave me a treatment and I no longer have symptoms, she made another appointment to continue my case. . 3 years with an infection that I knew I had but I needed treatment from a specialist doctor. For me personally, she is the best gynecologist here in Houston, excellent professional treatment and no one recommended her to me. I saw her publication on IG and I liked it and I told myself I am going to try her. As I imagine it exceptional if you are thinking of changing your Dr. Give you that opportunity to try Dr. Hurtado I almost sure you will not regret. Find good health professionals here is not easy for me.

Dr Hurtado is a great, she takes her time and answers all the questions you may have. My moms surgery went great and she followed up every day until she was discharged. She really cares for her patients. Her staff is also very nice and always willing to help with scheduling and other questions you may have. We recommend her 100%.

Dr Hurtado and her staff were so amazing with my mother! My mother had surgery with Dr. Hurtado and she was the best doctor we can ask for. Her staff was incredibly helpful. I can’t recommend her enough!

The Reception Staff are people with a low sense of sensitivity in relation to dealing with Patients. My wife had an appointment today and even confirmed the day before to attend the consultation. But today I woke up with symptoms of Covid-19, which prevented me from going, so I went to the reception of the consultation to report what happened with my wife. But you cannot be flexible in the face of this health situation in charging the Charger Fee as you cannot attend the appointment. I do not recommend this Site to carry out your medical check-up!

Being pregnant is a very beautiful stage, right? Well, if you dont want headaches and enjoy your pregnancy with your family (husband, mom, dad, friend), dont go to this clinic. Their policies make that beautiful stage an odyssey.There are thousands of clinics where the staff will treat you well as you deserve and without any contempt, in this clinic the customer service is bad.My recommendation is to stay away from there.Its all Ill say.

Dr. Hurtado is the most amazing Obyg I have ever met. She is kind, she listens, answers all your questions, there is no rush when talking to her. I am so happy that I found her. I highly recommend her!!!!

The staff very unprofesional, rude assistants, waiting time almost 2 hours, probably good doctor but the service is the worst that i know!!I see all the reviews and they are all bad and true!!

Dr. Hurtado is the best but she has the worst customer services team. They are not willing to help patients or find a solution, even if you have a risk pregnancy. They don’t care.

Horrible experience. I will not come back and find a better place. I told the Dr that referred me here about my experience and he said I am not the first person complaining.

What a great staff,dedicated to you 100% they go the extra mile for you. I couldn’t be more pleased with my Dr Hurtado.

Worst place ever. Very impolite staff. The dr doesn’t really care about how you’re being treated, so this is not the right place for being pregnant they don’t know that a pregnancy is more than tests and ultrasound. I Don’t recommend this place for anyone.

I was thinking about going to this clinic, but the reviews are so bad I think I will keep looking.

Great bedside manners, passionate about her patients. Over all the best

The worst customer services team. They are not willing to help patients or find a solution!

Great Staff, Natalie did a great job.

The worst customer services team. They are not willing to help patients or find a solution

Excellent Dr, great and friendly staff.

Horrible service !

I dont recommend it. I have come 4 times with my wife. Four times the doctor takes more than 40 minutes to see you and she is always in a hurry. He doesnt take his time for questions you have. only she speaks and leaves. It seems to me that what they are interested in is charging for everything because it is the only place where to give an exam result you have to pay for the consultation. we will not return

I have a lot to say about this clinic, but I will start by saying that I was a gynecological patient of the doctor, and when I became an obstetric patient it was as if she didnt remember what she had my control, nor my previous history such as SEVERE Preeclampsia, I decided to continue with her because she had my record, but my husband, who perhaps like 90% of men, dont need as much attention or explanation from the doctor, he felt that there was no kindness or empathy because in one of the consultations he told me to lie down and well, as if I It was an object after that my blood pressure began to rise she asked me for my record the record was kept but at week 22 I began to experience greater increases in blood pressure to which she said that medication was not necessary last Saturday she was in the emergency room Because my blood pressure went up too much, I was in pain, I was quite worried and after that we personally contacted the doctors office on Monday, telling them everything that had happened, they told me that I couldnt go to the nearest emergency room but that I had to go. where the doctor had access, which was the Herman Memorial in Memorial City, and in addition to that, I should stay calm and that if my head hurt, instead of taking one Tylenol, I should take two Tylenol and stay like that for two days and that I called her again, so when I mentioned this to my husband, he said they didnt give you an appointment, they didnt advance your appointment because I have an appointment, I had an appointment with her after a month and they said no, I just had to do that, my husband returns the call and they tell him that the doctor is not in consultation but that she is in surgery when my husband tells him that it is fine, he then told my wife to take two Tylenol every eight hours the nurse said OK call in an hour and half my husband called an hour and a half after that my husband called again and the very harsh receptionist answered that they had terrible attention from her and yes, like the comments you have read previously, she is rude because she has a racist despot for everything you You can imagine that it must not have a customer service department. Obviously, she told him that she wanted to talk to me when in reality I was feeling quite bad, my headache was increasing, my blood pressure was not stable either, to which she responded that she did not. I was going to talk to him that the Dr. had to talk to me when my husband is authorized by myself who is my representative in case I cant contact me to which she responded rudely and obviously my husband in his annoyance and concern might have He put his level but the difference is that he had a concern she was simply offering bad customer service or attention because really instead of calming the affected party she was disturbing after that the same day that they are so efficient but yes They were sent a letter saying that I as a person and my husband had shown aggressive and abusive behavior towards the staff in her office and towards her one we never spoke with the Dr therefore that is not real two I only communicated with her once The one in front, who really, as I say, is extremely rude and didnt even have the opportunity to say that I was rude to her because it was never like that, whether my husband got upset or not, obviously within her sanity and within which any person could be affecting someones life, he got upset but here someone is defaming me because I did not demonstrate any aggressive or abusive behavior and much less towards her because my husband also did not manage to talk to her because obviously he is always in surgery so I really do not recommend this place for anything in the world and even less if it is your first pregnancy, if it is a high-risk pregnancy, I do not recommend it at all because the care is extremely unpleasant to the point that it does not generate confidence or stability. THE WORST OF HEALTH CARE

More than two months waiting for an appointment, I called the same day to confirm my appointment and they told me that it is confirmed and when it arrived that my insurance was CANCELED, which they did not tell me at the time of confirming and my insurance without any problem they did not even let me speak well when they only told me that I should reschedule the appointment without an apology or absolutely anything... terrible attention just for having a reputation for being good!!! The doctor loses her professional side so I dont recommend it to anyone, its a waste of time.

Very bad attention from those in charge of the reception. It really seems like they are bothered by serving customers, I called and they literally blocked the phone and didnt help me at all. And when they are in the office, the person in front of them treats you horribly and talks to you with a rude and rude attitude. Its horrible, I wont attend again, she thinks they are giving away the consultations and that is not the case because they are paid a salary for the patients who attend there, they must take customer service classes. Horrible experience really sucks

My primary doctor recommended this doctor to me and the 3 times I have called for my appointment they have treated me SUPER BAD, the girl is a rude person who does not seek to help anyone and always treats you reluctantly… I am not going to give my trust or my $ $ to that place…

Hello, the truth is that the worst experience of my life in that clinic with the assistants of the DRA doctor is EXCELLENT but her staff does not honor her excellence, they are NEGATIVE, they do not look for a solution THEY DO NOT LISTEN TO WHAT A PATIENT TELLS THEM, I have a condition and you should respect and listen to the doctor. Unfortunately, its bad that she is surrounded by people with little humanity.

I wish I could give it zero stars. How outrageous it is for these women who call themselves assistants. Of the 3 appointments, 2 were canceled by them and they want me to give them a deposit of 200 dollars so that they can make another appointment for me hahaha how nerveless. Check carefully and look in your GOOD SYSTEM that the last 2 appointments were canceled by you, I dont know that the Dr. was not going to be there.Pay me for having canceled 2 appointments.

The best doctor without a doubt! Super kind and human. I recommend it 100%

Today I called, I am a patient of the doctor 4 years ago she received my son the DRA is EXCELLENT but her staff does not honor her excellence they are NEGATIVE they do not look for a solution THEY DO NOT LISTEN TO WHAT A PATIENT TELLS THEM I have a condition and it must be respected and listen Unfortunately the doctor is losing a patient due to the rudeness of her “assistants” how sad she is so good

VERY bad customer service, I spent two days trying to make an appointment and the receptionists are rude and dont help at all and I was only trying to make an appointment, I dont know what the doctor could be like but the reception is very bad.Really bad customer service, receptionist are really rude, I tried 2 times to make an appointment and dont help, I dont know about the doctor but the receptionist is bad.

THE CUSTOMER SERVICE IS THE WORST THE GIRL AT THE RECEPTION CALLED ARIEL HAS TERRIBLE TREATMENT SHE IS SUPER RUDE SHE DOESNT HELP YOU AT ALL AND DENIES YOU EVERYTHING THERE IS NOT A SINGLE TIME WHEN SHE HAS CALLED AND HAS NOT TREATED ME BADLY, ITS A SHAME BECAUSE DOCTOR HURTADO IS VERY GOOD, BUT THE SERVICE LEAVES A LOT TO DESIRE.CUSTOMER SERVICE IS THE WORST THE LADY AT RECEPTION NAMED ARIEL IS VERY RUDE, DOES NOT HELP YOU AT ALL AND ALWAYS SAYS NO TO EVERYTHING. EVERY TIME I CALL SHE IS VERY UPSET AND GIVING ME ATTITUDE. ITS A SHAME BECAUSE DR. HURTADO IS REALLY GOOD BUT CUSTOMER SERVICE AT RECEPTION IS HORRIBLE.

The doctor has terrible treatment and her staff is racist, I do not recommend her to the Hispanic community, my opinion is the result of the treatment with my wife

Very bad experience, I do not recommend it, the customer service staff is very poorly organized, they claim to say things that they have not let the patient know about and they send erroneous emails. Do not come to this clinic.

My experience is the worst I have had with a doctor, the staff is terrible, the doctor is not human at all, I do not recommend her.

Excellent attention, professionalism and human quality, everyone very friendly, the Dr. super attentive and with enough time to answer questions, thank you

I do not recommend this Site to carry out your medical check-up!The Reception Staff are bad-tempered people and have a terrible sense of dealing with patients. 👎🏻

Hello, I have a question, I am 20 years old and I have a 3-year-old baby, but I have never been to the doctor for a checkup or a pap smear because I dont have health insurance to cover my studies... does anyone know if I need anything to be able to do the general exam here? ? Including the pap smear.

Excellent experience with the pregnancy of my 3rd baby! Dr Hurtado is highly recommended!

The Doctor is very good but the assistant is poorly educated and lacks training in customer service

Excellent doctor, very humanitarian, professional and excellent person. Excellent service. I recommend it!

Excellent Dr and team

Excellent dr. 100%

Excellent attention, good atmosphere.

I love