Alliance Immediate & Primary Care

Ever since I met Dr. Keeler, I knew I found my doctor. She is so personable, friendly and I feel I can be as honest as possible which I believe is super important. The front desk staff is always lovely to talk to and they even schedule my next appointment by the time I leave the room with my typical time frame. Just awesome. Thank you for making taking care of myself so easy and not scary at all!

The staff at this establishment is very professional & informative. The doctor answered all my questions to the best of their knowledge. The physician also made the physical fun for my child. Last but not least, the prices for the vaccines was very reasonable being someone paying out of pocket. Overall we were very please with our visit today and will be returning for future visits.

Very kind staff. They did a great job drawing blood for my labs and providing vaccinations. Was seen fairly quick and was done pretty fast. Will be returning

I loved everything about my experience with Alliance. The front desk, the nurse, Dr. Keeler, the medical student, everyone was nice and professional. Everything went fast and smooth. The office was clean and not too cold. Dr. Keeler really showed care and concern and took her time answering all of my questions. I’m happy to have found this provider through ZocDoc.

I received an immediate appointment and was seen right away upon arrival. The doctor was able to provide me educational information due to my immediate circumstance. She answered my questions with explanation. I was very impressed with their kindness and that I felt that I was listened to. I left my appointment feeling very satisfied with the service that was provided. The staff was very pleasant as well.

Very friendly and fast care. Appointment was easy to setup online and the nurses/doctors were informative and nice

The wait time was very short. The staff were very friendly, the doctor listened and answered all of my questions. It was very satisfied with the overall experience.

The friendliest urgent care Ive ever been to! Nice facility, did a great job with everything. Awesome care!

Doctor and office staff were kind and efficient. It was very helpful to have a lab and pharmacy on site. Thank you for the good care.

I stopped going here. I worked so hard to leave my job early to make it to my appointment. But the bus didnt show up and they wanted to charge me an extra 60$ just for being late. No thanks! Thats petty. I even called to say I was going to be late.

This place is excellent!! Everyone there is so kind. They honestly have your best interest in mind. I will never go to another urgent care again!! They are the best

Muna Odeh was extremely helpful - she made me feel comfortable and at ease which I greatly appreciate - I’m really looking forward to seeing her again !

Dr Keeler is amazing. She is friendly, kind, caring, and informative. Every other doctor I’ve seen here has been great too. Most of the assistants/nurses have been great. The location is convenient especially with the pharmacy connected. They are accommodating for walk-ins and appointments.There is one nurse in particular who is incredibly unpleasant and rude. I’ve been going here for around 2 years and the same woman is unpleasant every time she takes my vitals, so it’s not a one off situation unfortunately.

They should let you know if your insurance covers before anything. If not they should let you know so you dont pay out of pocket be careful with this.

Dr. Keeler is one of the most thoughtful, helpful, and thorough physicians I’ve ever had. Another staff member, the woman who generally works the front desk, is also very friendly and helpful! I know that working that job can be a little thankless and always appreciate how communicative and kind she is.In general, every staff member I interacted with was welcoming as a baseline and I always feel comfortable the minute I walk in.

Had a great experience at Alliance immediate care. The front desk lady was so kind and patient with my complicated booking. Everything was so fast and easy, I was in and out in a matter of 20 minutes. Highly recommend this pace for a last minute doctors visit.

Always a good experience with doctor Margaret. She’s knowledgeable and caring. Thank you

Fast working people, gets you in and right out. Very nice people in there. Didn’t even feel my shot thanks to the nurse!.

This was the quickest and smoothest urgent care experience I have ever had. The doctor was so wonderful and kind. They have a pharmacy there so I was in and out with medicine and all in under an hour. I will definitely be returning.

I have been seen here a few times before which also includes today. I came in for a few different reasons and Dr. Keeler is always so nice and always answers all of my questions. I feel very welcome and cared for every time I have an appointment here.

Highly recommend! I have been going there for about 10 yrs. Dr Margaret and staff are attentive and friendly! Thank you HF

Margaret Keeler gave me the incorrect diagnosis and prescribed medication I did not need. I requested additional bloodwork even though she was certain of my condition with the visual examination. Her assessment was incorrect based on the test results. I then tried to communicate with her on how to treat my condition and she responded 16 days later with no helpful information. I tried calling the office but the people who answer tell me to communicate through the digital portal.I’ve been coming here for 6 years for my primary care needs and am very disappointed with this experience. Im giving 2 stars because the nurses and staff were very nice and patient on each visit.

Walked in and only waited about 10 minutes before seeing a physician. Very clean and friendly place. They also have a pharmacy on site so after your appointment you can grab your medicine and be on your way.

Just got dismissed as a patient after coming here for years due to my disability. The amount of backtracking from not just the staff who text but also Margaret has been extremely disheartening because I actually thought she was a good doctor until now. Not everyone I have spoken with in the years I’ve been able to go here have been rude but when they do answer those texts or those calls they really show how little they care. What hurt the most are the lies Margaret stated in portal messages that go against not only her previous portal messages, but also things she said in person and also the texts I had been receiving to schedule an appointment with orders from my doctor that I had been told over the phone and through text was ok to do still as of January 2024. The amount of discrimination and retaliation I have received over the past few days has caused me tremendous amounts of stress. Why would I switch to a clinic that I know doesn’t have the resources I need Margaret? Why would I mislead you about anything and how could I even when I could barely talk most of the time. Especially this last time before all this happened when the only way for me to calm down when when you allowed my friend who brought me there because I’m agoraphobic, to come back to the room with me and you were telling me stories about how you too need butterfly needles. How does it get to the point of all these lies, all this disrespect, all this backtracking, and discrimination, and denial of care? You put the order in after I said my PCP, which all of you have known about for years since he’s on my insurance, would send over the documents. After you just told me to take an otc iron pill if I’m worried about it instead of putting in the order after I had already updated through echeck in, sent you a message through the echeck in, and even read from my notes app because I was still unsure of what was included in an annual physical since I haven’t seen a doctor in years because of my agoraphobia. You put it in out of courtesy, I was told that over the phone and through text when I hadn’t checked any messages since you had already denied me and I replied with the message stating my doctor would send the orders since I was told that was ok to do still. Then after three times of faxing the orders, as soon as my caseworker called because I couldn’t handle the stress anymore and needed help because the receptionist at this clinic was rude and disrespectful but “she was new” and “was the only one there” until I had a meltdown over the phone because I was so confused and told there was only one fax number and then was given a totally different number than the one I was given over text, then all of a sudden she come back with information, as soon as that happened “policies have changed”. Margaret you told me to just walk in and yet over text I’m being treated as if I just do as I please when I always schedule. You told me to just come in and then switched to I need to schedule and then I’m being dismissed as a patient. I don’t know what I did, I don’t understand what’s going on, my friend who went with me doesn’t understand what’s going on, but this is discrimination and retaliation for your clinic messing up. Oh yes I did finally get the faxes sent over and checked on thank you my amazing caseworker, but with what you all have put me through the past few days, I can’t trust this place anymore and this is as far as I can go because of my disability. After everything you all have lied and backtracked on what’s stopping you from calling the cops when I go for a scheduled appointment and just saying I’m trespassing? What’s going to stop you all from denying my friend from coming back to support me again if I call to confirm he can be with me? What’s stopping you all from tampering with my bloodwork? Clearly from other reviews I’m not that only one who has experienced the rude and disrespectful side of this place, but I hope no one ever has to go through denial of care, retaliation, and discrimination as I have from these people.

Always happy to go to .my doctors visit very nice staff. Dr.Margret is always sweet and gets right to the point . Thank you and the best part of it all the pharmacy is right there. Thank you

This place will be my go to whenever I have some health issues. The receptionist was aware of my deafness and communicated with me through paper and pen. She was very professional and friendly. The doctor, Dr. Keeler, was very kind and friendly which I loved about the doctors. She communicated with me through her laptop, making sure she understood me and explained to me throughly what I needed to do to get better. Id definitely know where Ill come back!

Always super friendly and great bedside manner. Even when Im being a baby

I highly recommend this place. When my PCP at a different office quit doing Primary care i was quite honestly devastated, and certain i would never have a doctor as great as she was again, i have some medical trauma and it’s been hard for me to get over - but the care I received here was far beyond the best I have ever received. It usually takes a few visits for me to feel comfortable, but I felt at ease immediately with Dr Margaret Keeler. I’m usually shy to bring up conditions, I don’t want to be annoying or overload too much at once as physicians in the past have usually encouraged me to only bring up one thing and book additional appts for everything else— but here I was encouraged to bring it all up, which took me by surprise. my many questions and concerns were answered with ease and genuine care, I left the office feeling seen, heard, and knowing that everything I mentioned was taken seriously and there was a plan set for next steps. The office itself is very clean with a great selection of art, the desk staff is friendly and helpful, and the pharmacy on site is incredible as well, usually pharmacy runs are so annoying and take so long, but here, i just grab my meds as i walk out, so fast ! the wait was minimal as well, less than ten minutes. I’m really, really lucky and grateful i found this place.

Im so grateful to have found this facility! From the front desk, to the medical assistants, to the doctor (namely Dr. Keeler!) to the pharmacy technicians - everyone is so attentive and efficient. Dr. Keelers availability and genuine care provided is absolutely unmatched. Definitely switching to Alliance as my long term care provider!

My 1st time here today. From start to finish this was a perfect example of how you should be treated at a Drs office. The receptionist was super friendly. I saw Dr. Keeler who was funny and easy to talk to and the appt was a breeze. Picked up my prescription onsite in the pharmacy there too. Everyone was top notch, highly recommended.

Margret Keeler is one of the best medical professionals Ive ever worked with. However, I wont be returning due to the incompetence of the billing department. Margret, please let me know if you move on to somewhere that can keep proper books. Im tired of being overcharged to avoid collections and being told well we had a new receptionist so they messed up - oops!

Very helpful and understand great staff and worked to accommodate my special needs.

Friendly and efficient staff. Session with doctor was excellent I havent had many Drs in my life, but this might be best bedside ever.

So nice, down to earth, highly recommend. 🙂Also wait time wasnt long at all.

I’ve never had a bad experience and always feel comfortable with their staff and Dr. Keeler.

Fast & polite- couldnt ask for more. Came for a check-up & was in and out within an hour

Very bad place ,the receptionist lady,is a nightmare,she’s unprofessional,she has no respect at All,she uses All the bad words …….I had appointments and she kicked out of the hospital building….

Let me start by saying that if this review was for PA Margaret Keeler, it would be a GLOWING 5 star review. She is nothing short of AMAZING. But unfortunately, this is about the nurse. She’s always been less than friendly in the years I’ve been coming here, but today was inexcusable. She started by asking me what the purpose of my visit was, and I told her it was for a repeat of my bloodwork from last week. She said she had already spoken to Margaret and that I wasn’t supposed to come back for 3 months. I informed her that I was literally just emailing with Margaret yesterday and today, and she told me to fast today and then come in for bloodwork. The nurse told me I was wrong and left the room. After Margaret came in and assured me that the nurse was wrong, we discussed a concerned spot on my breast, on the opposite side of where I recently had breast cancer. And then she sent the nurse back in to do my bloodwork. The nurse came in, tossed the metal tray of bloodwork supplies onto the desk and slammed the door, never saying a word to me. I informed her that she’d have her best luck drawing from my hand, rather than my arm. She told me that it was more difficult that way, and I reminded her that she literally JUST drew blood from my hand *a week ago.* So she frustratingly walked out of the room to get a different needle, came back and tossed the supplies on the desk again, and very forcefully put the needle into my hand, without saying a word. This was the last straw for me. I ADORE Margaret, but if the nurse is going to keep being rude as hell, I may have to start looking for a new office.

I had a very good experience at Alliance. Every single interaction was kind, respectful, and prompt. I love that there’s a pharmacy at the location, so it’s very easy to get your prescription. Side note: their medicine bottles are pink and I think that’s really cute. If you have County Care this is the place for you to get medical attention fairly soon besides the ER. I appreciate everyone at Alliance and the resources they provide.

I wont go back.I used this office as my primary care for two years while not having healthcare. I went for cholesterol medication since my levels were too high. After having symptoms of chest pain and rapid heartbeat from the Lipitor, I returned and the doctor told me that I have anxiety and should seek help. …? I never received a follow up call from them in over 6 months and wont return.

Waited a bit but everyone was extremely nice. The on-site pharmacy made getting my prescription a breeze. Will definitely use them again in the future.

Our M.A was Lisa and doctor was Margaret they saw my son yesterday. I came in at 9:35 for my 9:45am appointment I left with my doctors note and prescription at 10:20 am. The entire staff was friendly and professional. I would recommend my entire family coming here!!!

Appointment making was a breeze! The person helping me was clear to recommend an early appointment for my physical so I won’t have to fast for too long:) Kudos to him for the tip!Day of: front desk was great! Medical assistant could have used some coffee, she was unenthusiastically going through the motions (granted it was the Saturday of Memorial Day weekend). After she collected my initial health data, she said “he will be with you shortly”. I said he? Anyhow, I told her I made an appointment with a female doctor and she told me that only a guy was here. She never elaborated further and walked out the door. The doctor I seen was exceptional!!! He explained why he was there instead of the other doctor. He reviewed my health history and followed up with the physical, he took his time answering all my questions and concerns. Thank you!!! I will definitely be staying here.

I was referred to this clinic by a friend who had been there previously. I called for an appointment and was surprised that: a) a live human being answered the telephone; and, b) I was able to get an appointment on the same day. In fact, at the time I called, there was an appointment available within the hour. The staff is super friendly and professional. The location was easy to get to and there is ample street parking, and the facility is clean. The Physician’s Assistant that met with me was engaging and thorough, and, I was in and out in record time. I also discovered that they perform both immediate and primary care services. Overall, I give Alliance Immediate & Primary Care FIVE OUT OF FIVE STARS. They are wonderful.

I have sent 2 emails (now 3) and left 2 voicemails in the last 3 weeks trying to request my patient records as I need them for when I see a specialty doctor this coming week.I loved the NP I saw when I was a patient here but this is extremely frustrating.There is no online service to access patient records. Hopefully this review gets them to send me my records

I was in search of immediate care since the process of being added to my partner’s health insurance was still pending. The staff and doctor were all very friendly, welcoming and knowledgeable. My doctor was so sweet and she really listened to me and knew exactly what was my ailment. It’s always a little nerve wracking going to a new place not knowing how the people will react to you or treat you, but I have nothing but an amazing, glowing and positive review of my experience here! Will definitely go back!

Front Desk staff helpful with questions over the phone prior to visit as well as at check-in. Always nice to my little kiddos during their sick days. I always feel welcomed and there is a waiting time but not as long as other places.

I have been a patient here for about a year now, and I can honestly say I have never had a bad experience.The staff here is so caring and understanding-I constantly am rescheduling because of work but they are so great at accommodating me and my schedule.The physicians truly care about me and their other patients and it shows in every appointment. They take the time to listen and honestly do whatever they can to help me.Whenever I come here, it feels like family.I could go on and on, I don’t have a single bad word to say about Alliance.I stumbled upon them by chance, and I am so happy I did.Very grateful for EVERYONE who works here. They truly have improved my life.

This place is amazing. Everyone is nice and very helpful. Im always able to get a appointment when needed and even if they are booked they always let me know Im able to come in as a walk-in unlike other doctors offices. I will be coming back.

Super professional, very efficient, and very well organized. The staff is really nice and ready to work. I just came in for a PCR test and they took care of me and made sure I was thoroughly tested. I basically had a quick check up and I wasn’t expecting such service.

Bar none- this is the best experience Ive had in any medical setting and Ive been through a few in my day. The knowledgable, professional, friendly, and kind practitioners and staff are amazing. They listen and care about their patients. Let me say that again... THEY LISTEN AND CARE about their patients.

I had a wonderful experience at this place. It was easy to get an appointment, the staff was very friendly and Margaret, the physician assistant, addressed my concerns without me feeling rushed. Great job overall.

The staff are very nice. Dr. Margaret was awesome. Sayed was very professional, considerate and helpful. They even gave me a reasonable fee for a first timer patient. I would recommend this place for anyone who needs urgent care.

I dont have a primary care doctor, and I needed to see someone on a really busy Saturday afternoon, I was impressed by how quickly I was able to receive care. The atmosphere in the office is great, and the staff was very kind. Didnt feel like talking to anyone being as sick as I was, but the nurse helped me feel comfortable right away and doctor Saeed was super helpful. If you need immediate care for any illness definitely ask for him!

The same day i told the receptionist my credit card info I had a charge for 97 dollars worth of Chipotle. Also they added a charge for a simple visit months after I was there. This place exists to scam people. Do not use them.

The people at Alliance did a great job during both of our visits. They were very thorough in their approach. They took the time to check our health as well us to provide important information about the coronavirus and the vaccine. Everyone was exceptionally pleasant as well. We are very pleased that we were able to be vaccinated at the Alliance clinic.

First time here. I was having horrible asthma attacks and could not find anyone to take me same day without insurance. They took me same day no problem. The man up front( I wish I got his name) was so nice and helpful as were the nurse and Dr. The Dr. Was so sensitive to the fact that I couldnt breathe and was without insurance that she helped me figure out the best option to help me breath normally again and be able to afford it. The girl at the pharmacy was very nice and informative about my medication. From start to finish this was a 5 star experience. I highly recommend coming here.

I went to establish my pcp and it was a very pleasant experience. Everything was done very fast and efficient. Margaret Keeler and the rest of the staff were welcoming, friendly and helpful. In addition to the general physical I got my bloodwork done and my covid booster. I am glad I went here.

I would highly recommend this place, I have surgery in two days was told to go to a place by my hospital just to find out they closed in 2022, lucky I found this gem that can do a 24 hour PCR covid test needed for my surgery, staff was great and caring and I didnt feel a thing while the test was done. So if your looking for a caring staff come to this place its very professional, friendly and caring what else are you looking for.

This place was under a horrible management and that is why they went under name change and closed the business. It is still managed by same people and same mentality, still greedy and opportunist approach. I went there for testing and they lost my urine sample. Several days passed and I finally called to find out this. They did not bother to call and tell me that. They said come over and do it again, of course what else I can do? What is even more annoying is that they billed my insurance again for the urine test! This is no unethical and dishonest business practice. I was not supposed to be charged twice for the sample you lost. Nothing has changed here and do not be fooled by the reviews left by their friends and family.

The best medical experience I have had in Chicago. I was in and out, given attentive care and additional laughter. I also noted that I was prone to yeast infections when taking antibiotics and was prescribed medication in case one were to occur. The proactive care made me feel heard and valued as a patient. Will be my first medical contact should I need it. Thank you so much.

I recently just switched over to this clinic and it has been a great experience! The staff is polite, professional, and they actually care about your health and well-being, It is also really convenient because they have a pharmacy inside so there is never a wait to get prescriptions.

This was my second visit here and Im am so glad this place is here. Everyone is so nice and caring, from the front desk to the doctors. I got to see Dr. Margaret and she is one of the most sincere and nicest doctors Ive seen. My first visit my anxiety was on op level and Dr Margaret was so nice that she reached my anxiety and we were able to come up with a plan to get what I needed. This time around, once again she was super nice and remembered about my anxiety and once again she made it easy for me to try to explain what was wrong and proceeded to get me what I needed and insisted I call in a week to make sure if things where going accordingly. Also, they got an on site pharmacy so I got my meds right then and there so no waiting and having to travel somewhere else to get my meds. Thank you Alliance Immediate and Primary!!!

Ive been here several times, including bringing a friend and an unplanned trip due to a fall. When I fell, I was in excruciating pain. The doctors got me in after maybe a ten minute wait, I was given a shot for the pain, a prescription that was filled onsite, and a recommendation to a physical therapist (who was also a delight).The friend I brought in doesnt have insurance and her visit was extremely affordable. She was also in a lot of pain, and the doctors were very delicate with her, walking her through their steps and thoroughly explaining what to expect in aftercare.The doctors and staff are all extremely welcoming and kind. Theyve remembered my face -- that sort of familiarity is priceless in a doctors office. Everyone is extremely straightforward and have great senses of humor, making a serious visit easy to live through. I could absolutely not recommend this place enough.

Super friendly staff makes it a pretty comfy place. Everyone was cheerful and pleasant, start to finish. Only waited a few minutes because I got there early, so fast service, too. On site pharmacy is a bonus. When youre sick, these things help.

At first the service I received from Dr. Anthony was wonderful. However, after a week my symptoms persisted and I returned like he instructed. He was not there. I then saw Dr. Margaret Keeler. Highly disappointing!! It’s as if everything I was saying went in one ear and out the other. Doctors should give their patients credit for knowing their own bodies and what feels right and what feels wrong. She gave me a painful shot that was supposed To work within 30 minutes, it did NOTHING. I called the next day for assistance. ANY assistance.. and I was not helped in the least and was simply told to go to the ER then. Very disappointed in the bedside manner and lack of compassion.

I went in for some pain in my throat which ended up being strep. Dr. Margaret Keeler was extremely compassionate and professional. She prescribed me meds and gave me something for pain immediately. The staff was really nice as well. I will definitely visit this place again when I have some minor issues. Highly recommended.

Met my doctor today 7/ 26/18 she was very helpful and friendly answering all my questions very professionally. Im glad I picked this location. Also the nurse drawing blood was very nice. We talked as if we knew one another. Very good connection with this facility

Pretty pleasant experience I shall say. I had to get a last minute employment physical since my primary care physician was on vacation. Dr Saeed was very courteous and he focused on what had to be done. He explains everything in detail to you and focuses on what brought you here. In overall, very nice Doctor, you can tell he is passionate about his career and helping his patients.

Went in for PCR testing. A nurse administered the test, and it went normally. The doctor entered shortly after along with another nurse. As she checked my throat and breathing, the nurse stood in front of the door with his arms crossed just staring directly at me. Once the doctor finished, she began to leave, I followed, and then the nurse said ”ok” sticks his arm out to usher me out the door (which I already was doing). I felt extremely uncomfortable, and it felt as if I was being intimidated and watched. The nurse was trying to act as security, attempting to be menacing. The doctor was completely normal, but the nurse was never introduced or acknowledged. It would not have been strange had he been carrying supplies, helping the doctor, holding a chart/notepad, etc. When does a nurse enter the room, stand in front of the door, arms crossed, and simply stare down a patient without saying a word? I’m livid. This was my first visit, and I live 5 minutes away; I was hoping to make this my new primary care facility. Absolutely not. Never going back.

I had a wonderful experience at this urgent care facility. It was clean, the staff was friendly, and I was seen exactly at my appointment time. They also have in house pharmacy so I didn’t have to make a trip to Walgreens afterwards. If needed I will definitely return to this location!

Great experience :) Was seen very quickly & the staff was so nice!!

Clean, professional, great customer service. Answer all my questions. Friendly doctor. Will recommend.

I have been to Alliance at least a dozen times since the pandemic started. I work in a kitchen in close proximity to others and it’s been super helpful to have such a reliable spot for Covid testing close to my apartment, especially when Illinois cases were at their peak over the winter. I had to travel out of the city to get my first vaccine shot and was planning to do so for my second. However, the folks at Alliance were courteous enough to call me up when they had shots available and I was able to get my second shot two blocks from home. The staff is always kind and professional and I’m glad to have them nearby.

I walked in on a weekday evening. The staff in the waiting room was very friendly and welcoming. My doctor (a young woman whose name I dont remember) was friendly and helpful. Ill definitely come back the next time Im sick.

For a pretty busy area, the wait time was relatively short. Physicians and nurses were quick and effective. Staff was very friendly and cooperative. Physicians were very good about sending my prescription to the pharmacy in a timely manner.

I’m very pleased with my experience here. Everything was quick and efficient. I’m now switching my medical provider to here as the staff is beyond amazing

I arrived at opening and was quickly seen after filling out some forms. Staff was friendly. I’m very happy that I found a walk in clinic that takes County Care.

I have had awful experiences at this location time and time again. The medical incompetence displayed by the staff at this point in my 3 seperste visits is unparalleled. The first? A misdiagnosis without doing any kind of testing or extra diagnostic work. I was put on something akin to snake oil in treating the condition I had. The next? I was put on a regiment of antibiotics that did nothing to address my infection. They did nothing to culture it and it persisted. The third? They cultured it finally but gave me another round of antibiotics that caused another kind of infection to develop in another area of the body because its killing off all the bacteria, including the good kinds preventing this kind of infection (especially since my pre-existings put me at a higher risk). The medical staff here should all recieve serious performance evaluations and could probably do with another half century in residency with this level of negligence and oversight!

Do not go here. Just dont. Staff was terrible at communicating. I had to wait about an hour even though I scheduled an appointment. I had to get blood drawn, and the RN who took it kept jabbing me and it was very painful. The worst experience Ive had getting blood drawn. I was told by my physician, the RN, and a lab technician that my I would be called with my results within 3 days. After day 4 I called, was put on hold for 20 min, they refused to give me my results. Wouldnt even tell me if they were positive or negative! Im not even sure its legal to withhold that sort of patient information.Do not go here please!

I didn’t have a same day appointment but I Was given an appointment for the next day and everything was great from the receptionist to the Doctor. They also have a pharmacy which was super convenient and fast as well.

Called me in for a literally unnecessary followup after a physical (the doctor was confused why I was there again) then billed me 4x the followup rate posted on their website. Their compromise bill was still 2x posted rate. Will be looking elsewhere for a primary care physician.

I was seen by Margaret. She has horrible bedside manner & her patience runs thin. I would assume a doctor would care about her patients health but she was in complete disregard of me & my concerns. Please do yourself a favor & SEE SOMEONE ELSE. Anthony is a great recommendation, he’s kind yet quick and cares about his patients. STAY AWAY FROM MARGARET.

The workers at this clinic were extremely nice and helpful. Sarah and Muna answered my questions with precise answers and performed extremely doing my physical.

Great service and really nice staff.

Great people! Super friendly and understanding.Recommend for anyone. Very efficient. They always make sure that the patients come first!

The BEST clinic in Chicago hands down!They take urgent care and primary care, you are in and out in less than 30 minutes. They even have a pharmacy inside that offers free delivery. Shoutout to the entire staff you guys are the best!

When I called to make an appointment they told me they did rapid covid tests which they didnt. Then I had an antibody test done and they never sent in my blood work. So I guess I got my blood drawn for no reason. I was incredibly disappointed with my experience and will not return.

Currently Ive been to Alliance twice, and have seen both Dr. Asim and Dr. Omar. I found Alliance online & was able to make an appointment for the next day. The front desk clerk & the nurse I saw were both very nice. Dr. Asim was very friendly and very thorough with his questions. I definitely didnt feel rushed, which is a concern at many clinics. I felt like he really wanted to figure out what was ailing me and make sure I walked out ok. He was nice, polite, and friendly! A great doctor all around.I saw Dr. Omar on what was a fairly busier day, so the wait was a bit longer, but when it went past 20 minutes he sent in someone to make sure I was doing ok, and to get a rundown of what I was in for. Once Dr. Omar came in he asked a few questions, checked my little battle wound to make sure everything was good. He also made sure that everything felt fine and that I didnt have any more concerns.Both doctors were very nice & friendly. The definitely want you to leave feeling A+, or at least confident that youll get there asap :) A+ rating!

The visit went well. The staff was professional. I didnt have to wait to go into the examination room. I was in and out in less than an hour. The only negative thing was the mens room was very cold.They booked me for my next appointment.

I chose this office because it’s close to home and I was able to get an appointment the same day. Big Wow! Plus, Dr. Margaret was kind and Very knowledgeable. I will continue seeing her as my Primary Care Dr.

I took both my son and daughter here because their primary doctor had to be scheduled weeks in advance at times which doesnt work with my current schedule that is constantly changing. Was looking for something I could make an appointment and take my children the next day. Both Dr Asim and Dr Omar were very nice. Kids hate going to the doctor and its just stressful to deal with at times as parent. This was pretty smooth with Dr Asims outgoing personality. This is a good spot when you need some last minute quality care for your loved ones.

First time here. Was great service. Great positive people.

Awesome and fast service. Happy to be welcomed.

I called on Saturday, 10/31/20, looking for a Covid-19 test. The gentleman who answered the phone told me that they were fully booked for tests that day, but when I explained that not only am I immunocompromised, I am planning to go see my parents who are in their 70s, and my mom is immunocompromised as well, he found a way to get me in for a test. The test is NOT fun, but the staff was efficient and kind, and being able to see my parents with some confidence I am not going to kill them is PRICELESS. I just cant begin to thank them enough for getting me in, so appreciated!

My primary doctor moved his practice out of state so I was faced with a challenge of finding a new doctor that I could trust. A colleague of mine recommended doctor Asim. I went online and immediately noticed some rather not so great reviews but my friend assured me that was from a previous Practice that isnt there anymore.I went in for a check up and met with the doctor. Place was small but clean. Nice staff. Waited only about 8 mins before the nurse took me into a room to do blood pressure work. Long story cut short. Alliance / Dr. Asim is now my primary go to for medical needs.

Very fast and awesome service. Was in and out within 30 minutes with the diagnosis and subsequent medication I needed.

The staff were very friendly and caring to my familys needs. No wait at all. They even did a follow up call to see how we were feeling. I highly recommend to all.

Staff was very friendly and professional. The doctor didnt treat me like I was just another patient. She actually talked with me (not at me) and treated me like I was a patient of her own. Very impressed.

Everytime I go for my Visit. I have a good experience there. The staff there gave good bedside manners. Im happy with everything. No complaints. Good medical facility.

The service and staff are very friendly and Dr. Keller and nurses are amazing and very caring. The place is nice and clean.

This is a great care facility. Everyone is friendly and professional. The place is clean and organized and Ive never had to wait very long. Ive been going for about a year now and had nothing but a great experience! Thanks everyone!!

Thank you so much for seeing without an appointment!! Both receptionist and doctor were very helpful and kind.

I honestly can’t recommend this place highly enough. I really, really don’t like going to the doctor. All of the doctors and staff make me feel enormously comfortable, and it’s never taken more than 40 minutes from entering the building, to leaving with my medication.

I loved my experience with Alliance Immediate & Primary Care. They were very welcoming and professional. It was my first time using them, but I think I just found my new home for my primary care.

Went in for a first time check up. The staff was super friendly and really helped get me set up. I was in and out quickly, and was very satisfied with my experience.

Really happy with the service, been here a few times and they always squeeze me in, doctors are very informative and listen to your concerns parking is great since theres a 30 minute standing zone as long as you keep your flashers on.

I took my younger sister here after she fell off her bike & cut her self very bad on the knee. They were able to see her within 5 mins. Dr Omar took great care of her.

They were so efficient and got us taken care of right away!! They even helped my friends and I because we locked ourselves out of our car!! They took the time and went the extra mile and were such nice people.

So I decided to go into this urgent care office because I was experiencing ear ache paid $85 to be seen I get in the office fill out some paperwork and have a seat I was seen with in 15min which was not long of a wait seen by DR Margaret Kelly she examined my ear said I had a ruptured eardrum told me I would be in severe pain for a couple days she was going to take care of me and prescribe me medication to take care of that I get to Walgreens and I had no pain medication just some oral antibiotics and some ear drops went home to over the counter ibuprofen which seems to not be working I’m having severe pain ringing and shocking pain barely able to sleep at night I called the office to ask for dr Kelly I am told that she’s not in and for me to go into the emergency room if I’m in pain I’m asking the front receptionist why shouldI go pay to be seen at the emergency room when I was already told by dr Kelly what’s my issue she put me on hold me thinking she is talking to different provider but she gets back on the phone to read me the notes dr Kelly wrote told me she will let dr Kelly know about me calling instead of trying to help me out I’m very disappointed with this service if in pain just go to the regular emergency room don’t waste your time going here mind you I have no insurance so let me go pay double when all she could of did was have me come back in and have someone else look at me. If I could give zero stars I would. 👎🏼👎🏼

I dont like going to the doctor like most people im sure, but the doctors and staff here are really nice and helpful. Got in fast. The doctors got results and cared. Couldnt be happier.

Margaret was amazing. She was kind, patient and informative. Im very happy to have them as my GP!

Everyone from the receptionist, nurse, and doctor were very friendly and professional. Definitely 5 stars. Very happy with their services.

As far as medical & dental practices . This is a one stop shop for both. Which is rare. Ive seen both Dr Asim & Dr. Omar here & Ive noticed they do offer dental work as well. Ive never waited more than 15 mins even when coming in unannounced.

Clean environment. Friendly staff. They actually listened to me.

They have very un profesonal and un experiance staff .i took my kids there to get regular emune shots.the she poked the shot in his arm realy hard and fast his only 7 year old so he moved his arm the shot came out and half got wasted .she did not tell the doctor what she did.the other kid she barely put the niddle under the arm lits half inch my kid bareyl felt and it was over even my kid she was saying thats it it didnt even felt. i told the doctor what she did . and his arm got realy bad sourd and pain full for tow weeks i went back to show them.he still have the bruse.the lady still working there the didnt fire her.thos shots were very important for life like hypatisis and tetness.

Friendly, professional, clean establishment. Highly recommend this place. I go here for check up’s and general doctor visits as well as to fill my prescriptions.

Very cute office. Friendly staff. The MD was great with me but also fantastic with my 4.5 year old twins.

The doctors at this establishment are wonderful. Dr. Saeed took the time to listen to all of my concerns and gave helpful insight. He provided me with the appropriate treatment.

This clinic is really clean, staff is very friendly and my doctor as always very friendly and knowledgeable. Ive been coming here for years.

Margaret Keeler and the staff at Alliance were wonderful. They were friendly, polite and efficient. It is a well run office and I highly recommend them.

Ive been here twice and they were attentive and genuinely interested in helping both times. It was a very refreshing visit compared to many other places.

Absolutely love this location! They are quick to respond and friendly. The clinic is spotless, plenty of parking and following all covid guidelines.

Doctor Margaret , dr. Omar Office manager Saeed are very knowledgeable and great people. Been going there for years and they always put me first! Highly recommended

Literally had a warm welcome coming there. I was so scared coming there but they literally made me feel so safe. I appreciate the staff I met today.

It was a wonderful experience, I was in and out. Staff is very fun

Great people very nice place specially doctor Margaret keeler and all the other staff my visit was very nice I just felt I am like home .

I came back from being out of town, I was stranded for about a day and I had nothing but bad luck, I had a concern and when I got back home I called and I got in within less than an hour, I was very thankful, had so much stress and the fact they took me in right away was very generous, I appreciate the staff very much, everyone very friendly and made my stress level go away, thank you very much!

I love this place. They have always treated me with kindness and empathy. Highly recommend Margaret Keeler!

Chose the location alone based off of my location. Cool old building, clean, fast with friendly quality staff and doctors. Pharmacy on site as well…so convenient.

Excellent, timely and courteous service. Id definitely return here for future urgent care needs.

This place is good the personal very nice and they have farms

The staff was very efficient, friendly and professional. I look forward to returning for my second does of vaccine.

Very welcoming and fast

Hours listed are inaccurate or misleading. It says open til 9 online, and the front door says open til 8(?), but we were turned away when we arrived at 7pm and told the doctors are out at 6pm. Again, misleading or inaccurate, either way thats not something you want to be told when you need -immediate- care. Oh well

Worst services ever. turned away my little girl with chest pain saying the doctor on her insurance has been changed and doesnt work here! would never recommend going to this nasty place!

Got an appointment right away. Very clean and extremely friendly staff. I will be back! Thank you!

Great staff, helpful and kind. Saw nurse and doctor and was quickly in and out.

Its my 2 end time i visit it a wondrfull the nurse was good and the doctor was was verry nice

The people are really helpful and friendly. And the office is really clean. Great place!!5 Stars ☺️☺️☺️

Made an appointment the night before. Was seen on time and by friendly staff. Have pharmacy on site so no need to go anywhere to get meds.

Very receptive, kind and quick!

Theres a new staff and doctors with friendly caring doctors. Very helpful in working with insurance, the office is clean and professional.

Second time seeing Margaret Keeler and I loved her both times!

Very fast, friendly, and efficient for both Covid testing and vaccine administration. Very thankful for their services!

Alliamce health care staff across the board were great. Very friendly, informed and professional.

Great place and friendly staff. And the doctor is amazing.

Everyone was very kind and helpful! Great place for my Mom to get her Covid vaccines!

Very helpful and kind. A clinic that truly cares for their patients.

I went for both of my covid vaccines and the doctor and staff were all wonderful.

I was visiting from out of town. The people were really nice and the service was quick. I would definitely recommend.

So glad I found Dr. Keeler.

Quick, efficient, great doctor! They even have pharmacy on site!Highly recommend

The staff are professional and the doctor even more so!

Everyone was extremely knowledgeable and helpful. The Doctor was very concerned for my well-being

Came in early and they got me in right away.Paperwork was brief.Friendly and efficient workplace.

Without a doubt the best primary care physician I’ve ever had!

Anthony was awesome!!! Made me really feel heard and seen. Will appreciate him forever.

Taken right away. Good explanation given about the vaccine. Staff was polite .

Quick, and easy. Staff is extremely friendly and very informative. Will definitely recommend

Great doctors and staff.

A small but busy and in-sync team that was amazing friendly! Pleasant experience!

The folks who work here are angels on earth! So glad we found out about them! THANK YOU for taking care of me!!!!!

I felt the safety protocols were met and the service was friendly and efficient. Thanks!

Very clean and professional. Doctor was so nice and informative.

Very professional and listened to me when explaining myself. Highly recommended for everyone!

Very kind staff, from reception, to nursing, to the doctor I saw. I might make this office my pcp.

Friendly staff, fast affordable service. They do take medical insurance & will work with you if you dont.

Staff is helpful and kind

Low wait times, very kind staff!

Attentive and caring with a servants heart

Friendly staff, Very helpful and super fast. Thanks again.

Lame place.Rude, indelicate doctor. Unprofessional nurses.Expensive.Go somewhere else.

Great service and amazing staff. Would definitely recommend!

Quick and easy! Everyone was friendly but efficient.

Everyone was great and I was in and out quicker than I expected.

Super comfortable and quick experience.

Just a genuine nice staff and working professionals.

My new go-to for clinic level care. Thanks Khadza for your help today.

Clean place doctor and nurse there are very helpful

Super nice people ! I’ll be back for sure !!

Anyone who wants to get sick should go to this clinic

Great group thanks for serving the community with the shots

Great care but needs parking lot

Very good and fast care very Happy

Friendly, knowledgeable staff and bright, clean office

Everything is perfect

Great service, very organized and very friendly!

Very friendly and nice building.

Everyone extremely nice and professional.

Very clean office with friendly staff.

Very professional and well organized.

Everyone was very friendly and professional.

Professional, Timely and Great Service

Lucky to have Alliance in the neighborhood.

Very professional and friendly!

The facility is unclean & disheveled

Excellent clinic

Knowledgeable and fair.