OBGYN Associates of Alabama

I do not recommend this OBGYN at all. For one, the doctors nurse line never picks up the phone no matter when you call. You always have to leave a message and they take sometimes days to get back to you. If you cant answer then you need to keep playing phone tag until you can answer. They wont keep trying to contact you. The said they were in network with my insurance when they actually were not. When I found out, they said they recently got dropped by my insurance but never informed me of this and continued to take my insurance card when I went in, as If they still accepted it. The staff kind of treats you like cattle. My new OBGYN is extremely nice and personable, nothing like this one. I highly reccomend going somewhere else.

Always kind and compassionate care. Rapid response and follow up of any abnormal tests. Care truly centered around the patient.Portal is easy to navigate and see results.Highly recommend their group. I’ve know Dr Goolsby for 30 years and trust her with my life!!

I have seen a couple different doctors in this office but my favorite person I’ve seen here is Valentina Folse. I was able to schedule my appointment and get in very quickly and she did not seem to be in a rush compared to the other doctors here I had previously seen and answered all of my questions. I will definitely be rescheduling with her in the future ! Staff is very nice.

Overall very thorough. Felt heard. New patient so I didn’t know what to expect. Would recommend for GYN facility. Will use them in the future.

Dr Jodie Benton is excellent! Her clinic was nice, her staff was wonderful, and she is probably the best GYN I’ve been to in 48 yrs. Thank you all

Amazing place They make you feel welcome from the moment you check in , extremely friendly staff and Amazing doctors . Highly recommend this place

I just love Dr. Johnson and the staff is so nice. He is very personable and makes you feel at ease. He takes time to talk to you and review any health changes that have changed with you. Hes excellent and very caring! 🩷

Friendly and informed staff. Dr. Johnson is knowledgeable, informative, professional and patient. I did not feel rushed at all and he answered any questions I had!

Dr Johnson and the entire staff are awesome.! I never wait long and receive the best care with all my questions answered.

Dr Benton and her staff are always kind and professional. Wonderful facility, so thankful she sees patients in Gardendale!

Dr Benton is so wonderful! I’ve been seeing her since 2010. She helped me through a miscarriage and two full term babies via c-Section. She’s spunky, uplifting, knowledgeable, comforting and her staff is always so welcoming and kind. They have an amazing portal that just makes every appointment so easy. I would recommend them to everyone!

A gynecological exam is the most vulnerable a woman can be. Ive been a patient of Dr. Benton for years, and have never been treated with such callous disregard during that time. Until today. The condescending tone, lack of respect, and general disdain for my feelings left me speechless. My issues were addressed with a mocking and contemptuous tone, with a smile and an attitude of jocularity (as if i were the butt of a private joke, that only she knew the punchline).

Love this facility and staff! Never had a bad experience. It is always very clean and the staff are amazing. Dr. Johnson and Dr. Scoggin are both wonderful doctors who took very good care of me and my fist baby in the height of the pandemic. I have used Dr. Johnson for a few years now and love him and his nurses. They are very quick to call back and answer any question or concerns you may have. Never had a bad experience and will continue to use them in the future.

Dr. William Johnsons staff is fantastic. Especially Abby Farrar, the Surgery Scheduler/OB Coordinator. She has gone over and beyond to assist me with my FMLA paperwork. She was friendly, prompt, patient, and professional. In addition, she made my recovery time easier by ensuring that she kept me updated on the status of my documents. Also, Abby took the initiative and completed some forms herself. She is a benefit to the OBGYN Associates of Alabamas team.

I found out yesterday, 12/7/22, that I had an ectopic pregnancy and needed surgery that day. The OR couldn’t get me in until later that night. Dr. Goolsby did my surgery. She is not my normal OB but I have been using the practice for 16 years with Dr. Benton who I also love and who showed compassion yesterday but she was unable to do my surgery. Goolsby also really impressed me. She came out late to do my surgery, was kind and compassionate and listened as well as answered any questions that I had. She also called me today, the day after the surgery, to see how I was feeling and make sure the pain medicine was doing me good. She is very caring and compassionate and I was very impressed. Both her and Benton I love and have no complaints!

Very good, they were nice, considering, and very caring, keep up the excellent job.

Abby Duke is the absolute best!! Whenever I call she is ALWAYS so knowledgeable and so very very kind. She speaks to you as if shes known you all of her life. I can ask her ANYTHING and she always has a great answer for me. Whenever I leave a message for HER to call me back she ALWAYS does and in a very timely manner. She is a complete Gem!!

I had laparoscopic surgery to remove a complex cyst. From the first call to being wheeled out after surgery, I felt so incredibly cared for. I found out about my complex cyst about 3 weeks before I had it removed. Everywhere I called, doctors could not see me until a month or two later, and there was great fear that the Cyst would burst before then. But this group got me in immediately. From the first call to them to surgery, only a week and a half passed. Truly such a BLESSING and practically a miracle. Regarding the team, I loved everyone, which goes to say something because Ive worked in 5 Star hospitality for 7 years and have a strong opinion on customer service. The front desk receptionist was super kind & put me right at ease with her warmth & fun jokes. Abby, who did my scheduling, was so sweet & very efficient. Jennifer, the head nurse, was fast to respond to emails & calls. I was impressed with how quickly she replied knowing she is also full time working with patients & doctors. Cheryl, who prepped me for surgery, was very fun & got me ready quickly. Kristen in out patient surgery was so thoughtful & kept checking on me as I woke up. I believe her name was Nurse Janice, also in out patient recovery, was wonderful! She helped me dress & wheeled me out to my car. Dr. Johnson is PHENOMENAL!! He made me feel such at ease with the whole surgery process. He is amazing at what he does. I know several other woman who see him as their doctor, & everyone adores him. So thankful for this team! Thank you!

My obgyns office sent me my annual paps results in an envelope and didnt even care to close it. No tape or glue on it. It has my full name, birthdate, address and results. How is this acceptable? Last year I never got my blood results and I was told they were mailed to me.

Terrible Service Make You Feel Bad For Dropping A Doctor And Wanting Another Doctor Just Bad Service Wouldnt Recommend Them

Dr. Goolsby is an excellent doctor. She cared for me through all of my pregnancies and continues to care for me as I age. I trust her greatly and appreciate her thoroughness.

If you are looking for a gentle doctor, do not use Dr. Johnson.I am a survivor, and Dr. Johnson would know that if he would let you speak without interrupting you. Also, if youre not actively trying to have a baby, you do not want this man touching you. After my routine appointment, I was left shaking and crying, Ive never experienced an exam without the doctor telling me what they were about to do/doing. He never once explained to me he was about to touch me or anything. I physically spread my legs apart, in such an abrupt manner that my hip popped. I also never experienced soreness after a routine Pap smear. I am praying that no other woman has to experience what I did with Dr. Johnson. Its very interesting to me that he has been practicing for decades, but I can only find 13 reviews for him. The state board needs to hear about this man. I hope I can heal and recover enough to be able to find a new doctor I can go to and establish some sense of trust.

Dr Goolsby is an excellent Dr. She was very detail oriented to my needs. After 17 years of no hormones, due to a hysterectomy, she explained in detail what I could expect with hormone replacement therapy. Excellent staff all around!!!

Dr. Foster and all the staff go out of their way to listen, answer questions and is very knowledgeable.

Absolutely love my Dr. and the staff. He has always had my best interest at heart. I have been going there for over 30 years and the drive of 2 hours is worth it because of the care I receive.

Love the staff and facility is always clean! Absolutely love Dr. Foster and his nurses. Everyone is always so helpful and nice! Couldn’t ask for a better doctor.

Dr Johnson is wonderful, both as an OB and a gynecologist. Hes ushered me through two pregnancies, one high risk (triplet birth) and made sure that both I and my babies were healthy, including house calls when coming to the office threw me into premature labor. The practice is caring and thoughtful and gets you in and out as quickly as possible. Mammograms and ultrasounds can be done in the office so you dont have to make separate appointments.

They were really really good to begin with but my last two times being here I have literally sat in their waiting room for over an hour and I was at least 10-20 minutes early both times.. I understand what’s going on..

Dr. Johnson is an excellent OB/GYN, and his staff is very personable and caring. I love his practice.

I have been seeing Dr. Foster and he is wonderful, but his appointment schedulers (or lack there) of are terrible. I have tried on 6+ different occasions to speak to someone and get an appointment and also filled out my information on their website to contact me and no one did. I wanted to stay with my doctor because I trust him for when I have kids in the future, but due to not being able to get an appointment I am having to change offices. Someone needs to get some control over this problem.

Dr. Foster and his staff provide excellent medical care. The atmosphere is always courteous and comfortable.

St.Vincent sounds good but its horrible receptionist was very nice but I set an appointment for 2:45 wasn’t seen till 5:00. I suggest if you have plans don’t worry about going scheduling you’ll be late for any other plan’s schedule. Also MAs and Dr don’t care to waste your time. I consider UAB they are very organized

Dr. Benton is a great Dr., Shes upbeat and very efficient. I use the Gardendale office, she comes here on Thursday, makes it very convenient for me, just down the road. Her staff are very efficient as well.

Brooke Box is absolutely amazing! she truly is perfect for her job. Brooke helped me find the perfect doctor for me and I couldn’t thank her enough. Every time you go in she will greet you with a smile and the sweetest personality. Love my girl brooke! She definitely makes obgyn associates the sweetest place to come to! so happy to have made such a strong friendship with someone who means so much to me!

Dr. Benton is an excellent doctors who is always caring and compassionate. I have been seeing her for several years now and will continue on. Would recommend her to ever female in town!!!!

I had a great experience! The staff was very professional.

I live in Alabama now. But I’m from Mississippi. I spoke with the obgyn I had in Tupelo, MS. They gave me specific instructions on what to do to get my old files. They kinda blew me off in Alabama. Needless to say, I have yet another abnormal pap after a history of that and biopsies and I’m just really tired of being tortured with these biopsies. So, here I have the results of yet an abnormal pap, and no one will answer or call me back for the yet another biopsy. It’s been weeks. I know there are people that may embellish their history, but then there are people that wouldn’t. Listen more, joke less. No one knows their body and history more than the patients themselves. It’s worth it to listen.

Dr. Foster is wonderful, He has delivered both of my daughters. He has put my nerves to ease.

Dr.Gooby and her staff made me feel very comfortable. You all deserve a five star! Keep up the good work!

Dr. Goolsby, her nurse and her MA are always polite, and treat me well. Every visit Ive had, has been amazing. The information they provide me with is always accurate and appropriate. The best healthcare service Ive ever had.

I’ve had 2 babies delivered by doctors from this office. I’ve been going to this office for over 10 years. But after today’s visit I will not be going back. Dr Benton laughed at me when I asked about a legitimate issue I have and still am having. So I swapped to Dr Scogins. I’ve seen her twice. The first time she gave me hope this last visit she was brief, refused to give me a referral she had mentioned at my previous appt, refused to do blood work. And basically told me there is no hope and nothing I could do. She couldn’t even recommend a therapist to help me cope with the disappointment she just dealt me. This doctors office is all about making money. So if you aren’t pregnant or giving birth, they don’t care about you.

Have been smitten with the whole faculty & family of OBGYN Associates of Alabama for 20 years... Dr. Goolsby is the bees knees, as is the rest of the champion crew. I just recently had to tango with the mammogram technicians, and they handled every stage of evaluation with such friendliness & finesse. And a special shout-out to ASHLEY & the rest of the billing department! My saving grace, that girl. She was so competent, quick, & kind. Five stars is a massive understatement!

Dr. Bennett was kind and patient. Would definitely recommend

Awesome doctors and staff. Dr. Johnson is the very best. I have been seeing him since he first began with this practice years ago and have never had a complaint.

The most amazing woman/Dr. I have ever had. She treated me like I was her only patient and helped ease my fears of a high risk pregnancy. I delivered a beautiful daughter on my due date with no complications. I love Dr. Goolsby.

Originally wanted Dr. Golsby but she wasn’t available so they have me Dr. Scoggin. At my first visit, I was told my iron was low & was prescribed iron pills. My body rejected them & once they were notified her nurse kept telling to attempt taking the pills in different ways. She did that for a week after Dr. Scoggin said if I couldn’t take them I would need infusions. The nurse finally said they’d give me a referral for infusions & didn’t send over my medical records. Went back today after Sawyer told me I would see the baby today. Asked her about it & she was wrong. She decided to slam the door & go talk about me right outside the room I was in. Dr. Scoggin came in the room & we asked her about my hemoglobin levels being so low. She then attempted to tell me that they weren’t at the number I said they were in & to show her proof, which was in my chart originally. Wouldn’t recommend her as a OB/GYN, especially if it’s your first pregnancy. Appointments were always super rushed & she never took any time to explain anything to you. She literally would come in the room & ask if you had cramps then listen to the babies heartbeat then the appointment was over.

Dr. Goolsby was absolutely the worst doctor i’ve ever met! She ignored every question and concern I had. I told her I wanted to start trying to get pregnant soon and she offered birth control to me twice! I’m honestly quite repulsed by her actions. I will never again go to her or obgyn of alabama!

Id give zero stars if I could. I went back in December for my annual which is suppose to be covered by my insurance and was charged $65 even when a normal copay is $40. I had them run some tests which cost me close to $400 and had the same test run by a walk in clinic just months later and never received a bill for it. I was told by the walk in clinic someone with their office probably coded it wrong which is why I received a bill. While there we discussed birth control options and Gardasil (which is something they have pushed both times I have been there). While I was interested in both I asked about cost and what insurance might cover, etc and was told she wasnt an insurance guru and I would have to contact my provider and get back with them. This was upsetting because I was being sold something I both wanted and needed but yet could not be told what it would cost and would have to come back and pay another copay once I figured that out. Not to mention I had coworkers that have gone to other medical professionals for various reasons and they have never had an issue with someone letting them to know what to expect with or without insurance. Any questions I had I felt were met with luke warm interest about as equivalent as a shoulder shrug. While I know the ultimate decision is left up to myself I asked for opinions based on their expertise and knowledge and got little to nothing in return. My pap smear came back abnormal and the medicine that was called in seemed to only give symptoms versus relieving any which I never had to start and ended up having to go to the walk in clinic for them to prescribe me something to get rid of it. I returned the other day for an unrelated issue and the staff, as usual, was unwelcoming. It reminded me of going to the DMV where you pull a number and wait to hear Next. After I gave the reason for my visit to 2 different people I can hear them in the hallway discussing what to me is a very private situation and it was a busy day so I know other patients could hear them which only added to the embarrassment, stress and anxiety I was already feeling. After my examination I was again given options for treatment and Gardasil was pushed (which, once again I would have been all for) but was told they could not check to see what my insurance would cover and would need to contact my provider to find out and return if I decided to go with that option. The PA looked down at her watch at one point making me feel like she didnt have time to spend with me to answer questions. In those situations you dont always know what to ask and I know they see the same thing day in and day out but we as patients dont so I dont feel like its a lot to take the time to educate your patients on what they are facing. I shouldnt have to learn more from google than I do from my healthcare professional. At the end of it all the medicine was never called into my pharmacy. I made a trip to pick it up to find out they had not received it and when I called the following morning to check the office told me it had not been sent over but they were doing so then. I asked if they could send it to one closer to me and was told I could call the pharmacy and have them transfer it. I called the pharmacy later in the day to check and still no prescription and their office has already closed. I will not be returning and my advice to anyone who is seeking a facility that is warm, welcoming and nonjudgmental and a doctor who listen and cares for you to find somewhere else to go other than here.

2/10/2020I called Dr. Rupa Goolsby office and spoke with Jill. I explained that I understand that Dr. Goolsby normally does not see patients who are expecting until they are 8 weeks but the ER physician I saw 2/9 advised that because I had been experiencing bleeding and the ultrasound still showed some bleeding, I needed to be seen within 1 or 2 days. Jill told me that Dr. Goolsby doesn’t like to see patients until they are 8 weeks along. She then went on to tell me that there is really “nothing that we can do”. Jill asked “Well the ER doctor said everything is okay, right?” I told her, “NO. He did not. He told me that I needed to be seen within 1 to 2 days and that is why I am calling now.” Jill said, “Well I just don’t want to put this in and Dr. Goolsby wonders why I scheduled this and your just 7 weeks.” Jill told me that she could add me to the calendar to be seen on 2/14 because then I’d be “at the end of my 7th week”.I was able to be seen by a doctor with Sparks & Favor at Brookwood Medical who worked me in with no problem. They explained to me that for some doctors, the standard is 8 weeks gestation BUT advised when a patient is having complications such as mine, they are treated as a priority.If you want to be treated with care and consideration, do NOT go to Dr. Rupa Goolsby clearly she nor her staff truly care. Don’t allow her to get 10 months of money from your health insurance company when she clearly does not truly care.

I have used Dr Foster for about 20 years. He is very knowledgable and caring. He takes time, after each exam to sit down in his office and go over everything, asking questions and explaining.

This Office Is Very Unpleasant, OBGYN ASSOCIATES IS HORRIBLE They Have Poor Leadership & THE WHITE PEOPLE ARE RACIST TO BLACKS AT THIS OFFICE & OVERALL I DONT RECOMMEND THIS OFFICE TO ANYBODY AT ALL BIRMINGHAM OBGYN IS SO MUCH BETTER WHEN IT COMES TO CARING FOR WOMEN.

Highly recommends Dr. W Johnson and the great staff.

Great doctors, but the support staff are absolutely horrific. All the way from the nurses to the administrative staff, ESPECIALLY the office manager Melissa. SO rude, judgemental, hypocritical, and down right uncaring and insensitive.It completely undermines the doctors compassionate care and dedication to treat womens specific health needs throughouteach phase of their lives...Saddest part? It is the gang of hypocritical femininazis who are ruining every good and ethical belief the practice was built upon.

Everyone here is fantastic and the billing office is the best. They will go above and beyond to help in any way they can. Ashley and Drayton helped us out so much with all of our billing questions that we had about everything. Thank you y’all are the best.

I Am a long time patient of Dr Foster. Excellent knowledge of understanding of each phase of womens bodies. Takes care of all age groups. Very good listener, gives honest feedback. I trust him totally. I like the way he can pick up on other health issues offering expert help.

I have been a patient since 1999, and have nothing but praise for OBGYN Assoc of AL --- and I have recommended several people to Dr. Rupa Goolsby, my doctor, and the ones who went to OBGYN feel the same as I do.

Do not recommend Valentina Folse. My friend had a very triggering and traumatizing experience yesterday and is not comfortable attaching her name to a review. She must have missed her bedside manner class.

Dr. Goolsby is the best! She is not only a wonderful Doctor, she is a wonderful, caring person. She has a kind and relaxing demeanor and always makes me feel comfortable. Thanks Dr. Goolsdy!

I have used Dr. Benton for more than 5 years and she is awesome, she was amazing through out my entire pregnancy and then post par-tum care, she has always be very honest about anything i may need to do as far as my health is concerned.

I did not have a good experience she was very dry and short with me then i had to remind her that i needed a yearly breast and pelvic ezam she lookd as id she dreaded doing it also she ia never on time i waited close to two hours every time before i was seen and the nurse had the nerve to tell me i was late which i was about 15 mins early i would not recommend her work on a dog dr. Shinneareer

Dr Johnson is a very friendly and good Dr. He listened to all my concerns and addressed the issues. Staff was very nice as well!

Dr. Benton is very nice and friendly. I will definitely continue seeing her

This is by far one of the best obgyns I’ve gone to and will definitely recommend this place to all my girl friends I’ve had dr.scogin and dr.Benton they have both been super polite and answered all the questions I’ve had they sat down and took the time to take care of me as a patient I never once have felt rushed and they’ve always listened to my concerns and gave me good reassuring answers definitely will Continue to go here ❤️

I have been seeing Dr. Goolsby for years now and love her. She is super sweet and always takes time to talk to me about all my concerns.

I’ve been coming to this practice for years and absolutely love it! The staff is so friendly and professional. They always make you feel right at home!

Excellent service, knowledgeable doctor, friendly and courteous staff.

I would absolutely give zero stars if I could. The office staff is horrible, Melissa in particular. The doctors are even worse they don’t care about you or your baby. Please go anywhere but here. Also, the office is dirty and they do not wash their hands.

First pelvic exam & first gynecology appointment. i saw dr. scoggins and felt so comfortable, the nurse was also extremely kind. for a first time experience it was perfect :,)

I love Dr.Goolsby! She is very professional and courteous. Ive been a patient of hers for a few years and I have no complaints.

Honestly, I’ve never worked for anyone that cared about their patients as much as Dr. John Foster does. I have worked in healthcare for ten years and have never met someone who cared and is as knowledgeable as he is.

OBGYN Associates of Alabama has a great staff and doctors. Recommend going here for all you OB/GYN needs. You cannot go wrong!

Nice offices, professional employees and Dr Foster having been my Gyn for 35 years, is still one of the finest and caring doctors I know.

Everyones always so sweet and they make it feel more like a home feeling than a doctors office.

Dr Foster is always so caring and thorough, the facility is always clean and staff are friendly.

Been a patient for 5+Had 2 babies under this practiceThis last experience has brought to light many issuesI agree with other reviews written regarding cleanliness, office staff, etc

Thanks Dr. Johnson, my hysterectomy went well. The staff at St Vincent’s hospital was great.🙏🏽☀️

Dr. BENTON is my absolute favorite. She is down to earth and straight to the point, i love that.

She is amazing and very detail... My experience was awesome I will be going back.

Great environment, nice, friendly and clean, Dr. Gollsby real good Dr. I will be going there for all of my female issues

Dr Benton and her nurse Jenna are the BEST!

Love Dr. Johnson and his staff! Will highly recommend to anyone!

I love st. Vincents they are a great hospital and staff

Dr. Foster is awesome. I would recommend him!

Everyone in the clinic are wonderful!

These people do not care period.

Very friendly and helpful.

Best in Birmingham!! I wouldnt go anywhere else.

Very efficient and caring staff.

Dr Benton is the Best‼️‼️‼️

Greatest Obgyn in the state of Alabama.

I love this practice!