Empath Partners in Care (EPIC)

Danielle was very friendly, efficient & on top of her cases. By FAR the best case manager I have had the pleasure of working with. EPIC was clean & inviting. Highly recommend for care, both for your body, mind & spirit! Keep up the tremendous work, Danielle & TEAM EPIC. You are most appreciated & valued in our community!

I feel they do a great job. They go out of there way to help me take care of my life an issues. The staff is awesome in friendly I’ve been going there for quite a long time. I give them highest respect for this place.

A lovely place filled with lovely faces. A seriously empathic and motivated staff harboring a deep rooted interconnectivity to various other relative social, financial and healthful institutions has made this place a home outside of home myself and scores of others over the years.To them, I say, Thank You. And to you, We say, Welcome.

Cancelled my appointment 15 mins before it was scheduled. After I worked a 13 hour shift and sleep in my car for 2 hours to avoid driving 45 mins home. This is how they do business.

Peggy Wallace ARNP has provided the best level of care for my Partner. He would be dead without her kindness & skill. Very clean, nice, updated facility! Highly recommend it for Infectious Disease care.

Always ready to help out. Dignity and respect is part of their service to the community. Jeffrey Lluberes made a real difference when came aboard.

When I was diagnosed in 2012 I was referred here and assigned a case worker. I had a rough go at it when it came to medical care. 2days before starting meds I had an emergency appendectomy and even though I asked about post surgery antibiotics I was given none and ended up with sepsis and almost died. Then in pre-op for another surgery I was interrogated by my anesthesiologist about my status in a room full of strangers. I spoke to my case worker Angela Dupke about this and shortly thereafter received a call from her saying that the system at Francis House will randomly pull up names in a lottery of sorts and that those people will need to find different representation and that unfortunately my name came up and was told good luck with not even a referral. I am now finding out that was a lie. I went to the Florida Dept of heath for help in this situation and they have me one months worth of meds. They told me that I would need to get my eligibility done and so i asked where? The Francis house I was told. Where I had just been lied to about a lottery that does not exist all because Angela Dupke didnt want to work with me and was too lazy to transfer me to another worker. Because of her I have been getting my meds on the streets and have very little faith left in this system. And the really sad thing is that my sister who died from AIDS in 1992 knew Ryan White personally and Jeanie his mom had certian wishes for the fund she started for her son that was it was to help anybody who had HIV any race any sexual orientation drug abusers anybody with the disease. Not to have people like Angela Dupke decide that they could pick and choose who received help and who didnt. She has no business being in social services period.

Im am just now finding out that Francis house has never had a lottery that randomly pulls up names that would need to find new case management and that my case worker flat out lied to me and dismissed me. and i have been without a case worker or medical care since 2014. Not a good thing when you have a potentially terminal disease

Great place to go of you need assistance with housing, case management, food, counseling

Such a great group of people that work there.

This place is awesome and the staff is caring and loving and considerate

These people do amazing work for the community.

Great place. Felt comfortable being there.

Theres too much politics within this organization and staff seem to have their favorites.

ASO, and its a so-so one, its better than Metro Wellness...but not by much!

This is an place to help those that are living positively!

Slot of negative energy, and case management really dont help with services or bus passes

Great people helping the community.

Great location in Seminole Heights.

An amazing place to help those with HIV...

They will go to the mat for you

Love everyone there

Great service.

Staff is amazing

Good services

#volunteerism is best

Good people

Luv dis place

People

Service & widom

A very well organized civil society that helps the community