Carle Health Family Medicine Bartonville

There a lady in the front office always rude and she make fun of people with disabilities and it was because I ask if they had a pediatric and she told me do u know how to use google and I said yes I know how to use google Mary had to help us out cause the other one was just being rude and today I took my son to his appointment and he didnt want to be there he not a morning person I ask Mary if she could make the appointment for a Tuesday afternoon for my son and the other lady to the right said why u dont want to do this again and she was saying she was joking she was acting like I cant take care of my son so anyone who goes here go to Mary she the nicest one there and help more and treat patients better and this the second time I had to deal with the lady to the right and she acting like she all Innocent she need to lose her job she not a great person to handle patients I even ask for the complaint form and they said the manager was not there and tomorrow I will be here for my daughter appointment and hopefully the manager here so I can sign a complaint form and I didnt do anything wrong to this chick except for today for calling her a loser if I could post the video I would but it wont let me the last time she gave me an issue she hides her name tag so we dont know her name and everybody in the office knows what happened last time

Love the staff & Dr Oni. She listens & is very thorough. We were so impressed with her, we decided to make her the primary care doctor for my whole family. The staff is always so friendly & respects your time. Dr. Onis assistant Bre is sure to follow up regarding your lab results & any questions I have.

Dr. Oni is the best doctor that I have ever had. She really cares about her patients and even remembers the little things. I will be with her for a long time if possible.

I went in to have my fluoxotine renewed by Dr. Hicok, but he was unavailable so I saw Dr. J. She was immediately unprofessional. Though she has no psychiatry degree, she insisted she must know what I talk about with my therapist. When I revealed I was focusing on awareness and meditation, she told me I didnt know how to meditate and that I was not ready for meditation. She then told me that all mental illness comes from childhood trauma and demanded I tell her what my trauma was. She repeatedly rephrased this question for 30 minutes until visibly irritated that I had no childhood trauma to offer her. Eventually she signed off on renewing the fluoxitine. Again, she was supposed to just stand in for Dr. Hicok. I hope to one day find out her medical license is revoked. She has also been rude to some family members of mine as well but they can tell their stories if they ever feel like it.

Wish I could give a 0 rating. Dr. J is ABSOLUTELY HORRIBLE!!!! Does not even know the dosage on medications the SHE has prescribed! Seems totally out of it every visit and every visit takes 2+ hours. RIDICULOUS. Have heard MANY complaints of this doctor, even from the pharmacy!! Now that is saying something!

Dr. Oni and her staff are literally the best. They are so caring and Dr. Oni listens to you and addresses your concerns. They always follow up with any test results and will answer any questions you have.

Dr Oni is very kind. I’ve appreciated her help assisting me with these miserable symptoms I’ve been experiencing and trying to figure out what’s going on. Everyone I’ve encountered here has been very nice to me.

Greatest doctors and nurses in the world

The staff is always kind and prompt, and the doctors are very respectful.