Carle Health Methodist Atrium - Endocrinology and Diabetes Care

Its hard to communicate with reception staff due to a lot ofaffitude!people probably wouldnt have to interact with them if their doc didnt feel they needed to come there? theneed referral?

Im sure they are fine, if you can ever get them to answer the phone. Ive been trying for a month. waited as long as an hour and 45 minutes. nope, no one EVER answers Need pump supplies ordered. nope, no one EVER answers

If you are a Type 1 diabetic, Im sure this is not the right group for you. Im sure Type 2 patients will do fine. Im a type 1 and been on insulin since 1965. Im old enough, now for Medicare, and Medicare pays for type 1 patients insulin and strips and pump supplies. However, you need to be seen by a Dr about every 3 months, to prove you are in the care of a physician. This has not happened for me, here. I ran out of of insulin, and almost out of insulin pump supplies. I called to get an appt, and was told how sorry they are, but I can not see the Dr until Jan. 20th. Thats unacceptable. I can not survive without insulin for over 10 days. The pharmacy tried to get some help from them, and was told Id have to call back to see if I could get in.I got help from my primary care physician at OSF, and the pharmacy, to get insulin. I spent an entire week getting this to happen. Sorry, but Unity Point will not be my Endocrinology Group.