Lindsey Ma, MD

3300 W Willow Knolls Dr, Peoria, IL 61614, United States
Appearance
Lindsey Ma, MD
Comments
k
Review №1

Dr. Ma, Jamie, Erin & Barb are excellent!! I seen Barb for my initial pregnancy confirmation for my 3rd baby, was followed all throughout for my 2nd & 3rd by Jamie, Erin is fairly new but very experienced & Dr. Ma delivered both my 2nd & 3rd babies. He is a straight shooter & has a great personality. He helped me get pregnant, stay pregnant after many complications and worked closely with Maternal Fetal. My birthing experiences were very different yet perfect in their own way (baby #2 was 1lb and not expected to make it & baby #3 was 9lbs and he helped me vback like I really wanted). All of the other ladies that work there are awesome too, especially Lizzy! If youre looking for an OBGYN & a great team, I HIGHLY endorse trusting this incredible team of talented providers!

Ka
Review №2

Terrible doctor. He walked into my room, as I was experiencing a traumatic medical problem, and started giving me the report for the wrong patient. He then failed to call in lab work, after saying he would do so, which led to a nightmare of paperwork and a wild goose chase. He gave me zero guidance regarding what I should expect with this emergency, when I needed to seek emergency help, or what any next step would be. If you want to have your pain and concerns mansplained to you by someone who sees you as an obstacle and an inconvenience at the end of the day, Dr. Ma is an amazing choice. If you want any sort of sympathy, kindness, or actual medical advice, I would suggest someone else.

Li
Review №3

I usually don’t go out of my way to post reviews or even make a post about my personal experience at any sort of establishment, but after the experience I’ve had over the past 2 years, I felt as though it needed to be said. Long story short.. and many details excluded.. This office lacks basic communication, being sincere and supportive to those who are experiencing a loss, & never having any sort of a personable relationship with anyone there. you are treated as a statistic rather than an individual, and there no respect for you or your emotions when it comes to losing a baby. The people here have personalities of rocks. My husband and I have been through SO much the last two years with trying to have a baby of our own, and went to this office with high hopes. After numerous let downs, as well as reoccurring miscarriages, false hopes, and little to no help or advice/guidance I finally have decided to switch OB’s, and was given more answers at my first appointment with the new office then I’ve ever been given in my time with Ma’s office. There truly aren’t enough words to describe the amount of disappointment, anger, and frustration I feel, after having wasted two years of my life going here. Only to still end up with no child of my own. The lack of communication, and the way you are treated while going through something that’s extremely difficult is just sad. You’re constantly pushed off onto “Providers” who are not your doctor, as well as having to explain your medical history/story every time you step foot in this place is ridiculous. No one listens to your concerns or takes you seriously if you’re not carrying a healthy pregnancy. You’re told to “Go home and prepare for what’s next.” There is no individuality, & if you do not meet whatever chart it is they are looking at, then it’s not good enough for them. So many things are left undone, or unanswered. And no one seems to care. Its extremely unprofessional, and I will never recommend anyone looking for an OB to this office.

St
Review №4

I love his practice. Jamie and Barb are great as well. Getting in to be seen pregnant or not doesn’t ever seem like it was an inconvenience for there office. They make everyone feel safe and are attentive to the patient as a whole.My delivery with Dr Ma was great. He’s very informative and honestly cares for baby/mom and dad which is rare it seems like these days. 10/10 would recommend his office.

Ma
Review №5

I have been seeing Dr. Lindsey Ma for approximately 3 years, my appointment today will be my last with Dr. Ma and this office. My first encounter with Dr. Ma I was very impressed with his competency and skill level. I found his bedside manner to be a bit odd, he does not inform you of what he is doing as he is doing it, ie breast exams and paps, he will carry a casual conversation while gesturing and moving you into the necessary positions, examples of this; pressing you gently backwards by the shoulders to indicate he wants you to lie back as opposed to verbalizing the request, manipulating your arms/moving your gown out of his way while preforming the screenings.) I personally do not mind this, but many patients would potentially take issue with it and prefer to be informed of what is happening before having hands placed on and instruments inserted into their reproductive organs. At a previous appointment, my nexplanon implant was causing severely painful cystic acne and excessive hair loss. Dr. Ma insisted the implant couldnt be causing the issues, I insisted he remove it and he did, the acne completely cleared within 3 weeks of the removal and my hair has made a full recovery in density and thickness since the removal. I denied wanting an oral contraceptive, he prescribed it anyway. I didnt think much of this.Todays appointment was markedly different from my past appointments with Dr. Ma. He questioned me for roughly 10 minutes about my mental health, who I was seeing and how it was being handled, causing me to need to repeat myself multiple times attempting to assure Dr. Ma that it is actively being addressed by professionals trained in the correct field. After this bizarre interaction where he made several rude and unprofessional statements, he shifted direction and began interrogating me about my personal choice to not use any form of hormonal birth control, going on a bit of a rant spouting statistics regarding pregnancy and condoms, going as far as to say that falling pregnant during this time of my life is the last thing I need. His odd statements and behavior during this visit sparked my curiosity, I asked if I were to happen to fall pregnant does he or anyone in the office perform DNCs, which he recoiled at the mention of, and quickly exclaimed I dont do abortions in an elevated harsh tone. I smiled, nodded, and said Okay, thank you for informing me. He begins to go on another strange tirade about his views of abortion not being a good preventative form of birth control to which I agreed, stating by definition abortion is not preventative. He again became a bit confrontational, saying I didnt give him a chance to elaborate on his views, to which I responded that I did not need or wish to know his personal views on the matter, I feel that would be a broach of professionalism in the Doctor-Patient relationship, and that a simple yes or no would suffice. Overall Dr. Ma is a very competent doctor, but his bedside manner, interpersonal skills, and emotional regulation leave much to be desired.I am giving two stars only because Dr. Ma has consistently preformed very quick and relatively painless paps & screenings.I would not trust this man to see me through a pregnancy and delivery.From reading the reviews left by others, and my own experience over several visits with Dr. Ma, the care received by his patients seems to vacillate wildly depending on his mood in that moment, as another reviewer described and I would agree with, he is quite emotional and seems unable to separate those emotions from his work. Sitting in a doctors office while feeling as if I was having a conversation with a belligerent, overly-opinionated teenager was a very surreal experience, and definitely a first for me. I cannot comfortably and confidently recommend Dr. Ma to any women in the peoria area, unless you are only looking for routine checkups and happen to have very thick skin to where you dont mind the possibility of the doctor making bizarre, unprofessional statements and lines of questioning.

Sh
Review №6

Dr. Ma is wonderful, very knowledgeable and personable. His staff are also amazing. The clinic is clean and in a convenient location.

Al
Review №7

2nd time this doctor has ignored my birth control refill request for a week. Im no longer on the pill because neither the doctor nor the pharmacy contacted me to inform me my refill is not approved. I found out when I left my house to pick it up. Im getting a new doctor because repeatedly denying birth control when there are no pills left in the pack is a very dangerous game.I usually have Jamie perform the exam/pap smear/consultation. Shes great. Shes friendly, gentle, quick, and understanding. As for Dr. Ma, I dont trust him as he has repeatedly failed to approve my prescription refill or even contact me in a timely manner to inform me of any reason for denial.

Co
Review №8

Everyone in the office is great. Unfortunately the APN Barbara had completely disregarded every single one of my wife’s concerns and complications. Due to the fact that she ignored my wife, she now has to be hospitalized because her complications were not dealt with sooner. If you decide to establish care with Dr Ma’s office, DO NOT let Barbara handle your visits. Besides that, we have not had any problems with the rest of the staff!

Ro
Review №9

Dr. Ma came in at 8:00pm to perform a D & C on a patient that wasnt his. He is friendly, honest and an overall enjoyable human. Thank you for your time.

Ka
Review №10

Dr. Ma was my delivery doctor and I also use this office for my annuals. Doctor Ma and his PA are really fantastic people. He is very genuine and witty. I felt taken care of during my pregnancy. The ultrasound tech is fantastic and extremely detailed in her findings. They share with you all of the options for genetic testing and birth control. Overall, his office is running smoothly and his staff is on it. As a person and a doctor I highly respect and trust him. In 4 years Ive never considered another practice.

Ha
Review №11

Great doctor and always goes above and beyond to make sure his patients are getting the best care! One evening several years ago, he called me and spent about 20 minutes on the phone answering questions when I was having some issues, and he took great care of me when he delivered my 2 kids. His name is always mentioned in the Facebook moms group when people are asking for names of good OBs in the area. His nurse practitioner Jamie is also awesome! I have several friends who are also patients and they would say the same thing. Recommend his office 1000%!

Na
Review №12

I originally had Dr. Olt, but she was on vacation during the snowstorm when I gave birth in February. Dr Ma ended up delivering my baby boy, and he was just fantastic! He took wonderful care of me and my baby boy. Dr Olt at some of my prenatal visits came off a bit rude sometimes, but I believe she was just super busy and particular about Covid restrictions. I’m glad I met Dr Ma though, I was skeptical about having a male doctor at first— but if I ever give birth again he will definitely be my OB. He’s so kind and caring, lightens up the mood and makes you feel confident in yourself and your body.

Am
Review №13

I scheduled my first appointment with Dr. Lindsey Ma, MD offices by phone and I was stunned by how unprofessional the entire experience felt. When I approached the office, not only did it not have permanent or appropriate signage that I would expect of medical provider but it appeared half renovated and almost completely empty. As I approached the front doors, I passed a locked biohazard box that did not seem to be secured in any manner; it was simply sitting on the ground next to the sidewalk.After checking in at the front desk, I began to complete my paperwork and was able to plainly hear the front desk attendants’ inappropriate and personal conversations which may very well qualify as a HIPAA violation. While filling out my paperwork, I was briefly interrupted by the receptionist who handed me more paperwork to fill out that was not included in my initial packet. Not long after, I quickly cancelled my appointment before filling out any more information and left.

Je
Review №14

Dr. Ma does an excellent job and Jamie is amazing too. The entire staff is pleasant. I transferred to this office from a different OB while I was pregnant due to many inconveniences with communication. I have never had issues getting ahold of Dr. Mas office and they are always willing to help. I had my 2nd c-section and he was able to do it in the same spot as before so I have minimal scarring.

Ma
Review №15

I seen Jaime King after my concerning ultrasounds from the ER where I found out the wonderful news that I’m expecting. Unfortunately, the ER wasn’t the best experience and I was worried my image results wouldn’t be transferred in time for my appointment. I made my appointment over the phone with Rebecca and expressed my concern over transferring the image results in time. Showed up to my appointment next day, the image results were pushed through, and I was extremely comfortable with the staff. I didn’t feel rushed and all my questions were answered with care. I’m from Chicago and this is the first doctors office I been to in Peoria where they were thorough, friendly, professional, and organized. I’m so looking forward to having my baby here.

Ge
Review №16

Dr. Ma is a wonderful person and OBGYN. I highly recommend his office.

ER
Review №17

If zero was an option I would rate him that. Not only is he unprofessional hes emotional! A doctor is suppose to listen to the concerns of their clients and addresses them accordingly. Not him! He was aggressive and acted as if I were asking him to volunteer for something. To top things off this was my first time seeing him! You can tell Peoria is short on OBGYNs because this type of behavior seems to be an accepted practice here and Im not for it. Please dont waste your time, money or energy on seeing Dr. Ma you will be extremely disappointed.

La
Review №18

If I could give 0 stars I would. Dr. Ma is an absolute joke. I went to see him for my PMDD and he proceeded to act like he knew more than my therapist and psychiatrist about my mental health. He make me feel like the smallest person in the world. I cried in my car after my appointment and then I just got plain angry. He told me about certain meds I should take for my PMDD when they are against the medical evidence for treatment. He told me I was fat and then proceeded to tell me there was more calories in a Jimmy Johns sandwich than a Big Mac or maybe it was a Quarter Pounder with Cheese. I had to have an emergency call with my therapist to undo the damage and trauma he made me go through. I was a patient for more than 5 years, but I only stayed because of Jamie in the office. STAY AWAY FROM THIS PRACTICE AS IF YOUR LIFE DEPENDED ON IT!

Ke
Review №19

If I could give less than one star I would. A friend of mine referred me to see dr. ma. I am 37 years old. I went to him today as I have been diagnosed with endometriosis and Fibroids and have had some serious issues with passing out due to blood loss, I could go on for days but Ill just end it there. anyhow I wanted to talk about getting a hysterectomy or removing fibroids. He saw my list of medications I had been taking and one of them was an anxiety/depression med. Within the first 3 mins he was in the room with me, he told me that I was using surgery as a way to cope with depression because Im taking an anti-depressant. He also told me that I was fat and he would not do the surgery. Im chunky yes, but not to that extent. This is the most unprofessional experience with a doctor in my life and have never felt so belittled and talked down to in my life. DONT GO TO DR. MA! There are plenty of other OBGYNS out there that will help you!

Da
Review №20

Dr. Lindsey Ma is an absolute joke. I went to him for a second opinion for pain associated with cysts I have and he treated me like I had zero medical knowledge and knew nothing of my own body. He made me cry and had zero bedside manner. When I asked questions he literally laughed and told me my symptoms are not related to gynacological issues and suggested I have my back looked at. My PT asked me about hormone levels and he said that was ridiculous and they had no business recommending any blood work. I have NEVER felt so small in my life. I guess I will just live with the pain. Better than going through that again. Oh, forgot to mention that he said you and I arent getting along. Why dont you just leave. No charge and left the room as quick as possible. What a great guy.

De
Review №21

Dr. Ma is very personable and takes the time to listen to you. I have been with him from the beginning of his career and am more than satisfied. Wonderful Dr and human being. Thank you Dr. Ma and your great staff.

Ha
Review №22

Jamie King made me feel so comfortable and relaxed during my appointment. So grateful to have Dr. Ma and Jamie King in Peoria

Ti
Review №23

Rude! The front lady is rude. Would not accept a cash-paying patient. She made assumptions about health insurance without knowing any laws.

Ti
Review №24

If I could give Zero or less I would. Just left his office with my wife. He treated my wife like she was making things up and talking to her like she was stupid. When she started to cry due to his attitude he got rude and said I dont think that we will get along. Why dont you just leave.

Ra
Review №25

After 6 years only had 1 bad expierence but the manager reached out to me and really helped and was apologetic she said when my bill came that they would take care of it but when I mailed them the bill it was not paid and now is in collections so will be looking for a new gyno unfortunately.

Si
Review №26

The office manager is rude. She needs to learn customer service skills and how to talk to patients and staff. And the office seems very unorganized.

An
Review №27

Caring, compassionate, and very competent. I have always known that I am in good hands with Dr. Ma.

Am
Review №28

I adore Dr. Ma and his staff!

Ma
Review №29

Dr Ma is awesome!

Information
7 Photos
29 Comments
3.2 Rating
  • Address:3300 W Willow Knolls Dr, Peoria, IL 61614, United States
  • Site:https://peoriaobgyn.net/
  • Phone:+1 309-683-0200
Categories
  • Doctor
Working hours
  • Monday:8:30 AM–4:30 PM
  • Tuesday:8:30 AM–4:30 PM
  • Wednesday:8:30 AM–4:30 PM
  • Thursday:8:30 AM–4:30 PM
  • Friday:8:30 AM–4 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
Similar organizations