DLO South Walker Patient Service Center

This is my 4th bad experience with DLO, been to 3 different locations. Should I talk about the techs having no idea how to take blood, or about the creepy man once that took my blood and didn’t talk to me the entire time, or their filthy bathrooms you have to use to leave a sample? I guess I’ll start with today, I arrived to this location at 3:30 pm, 6 or 7 people went ahead of me and I arrived before all of them. Waited close to an hour to get called back before I left. 0 communication or consideration. No one at the front desk to talk to. This facility treats patients like a fast food restaurant. The worst place to get labs done in the city, will not be back to any DLO location. Absolutely horrendous all around.

Arrived at 7:03am. and checked in at the kiosk. I was the only client waiting. I could hear employees talking and laughing it up in the background. Wasnt greeted or called back until 7:37am. Was told they had been in a training meeting. It would have been nice if a notice had been posted on the for or in the waiting area staying they were planning to open over 30 mins. late. I purposely arrived just after 7am because youre hours are posted as opening at 7am. I value my time more than you do. Very inconsiderate of you.

Went in day prior and they were having trouble getting my blood drawn , finally after the 3rd try they got it and then when I got home I was called and told that my blood wasn’t useable so I’d have to come in and do it agian (mind you I had 8 vials of blood drawn) so I go in the next day and I get a woman named Cherry this time , and she was absolutely amazing, she kept me focused on her so that I wouldn’t get nervous or look down at my arm while she did it and she only had to poke me once..Overall I would definitely recommend this place especially if you have her as the person to draw your blood. I would have rated 5 stars but , since the first time wasn’t the greatest I’m doing a 4 instead.

Went in today with my 2 year old daughter and the girls were great with her. Big relief. I’ll be coming here from now on. Made her feel so comfortable. Really appreciated them and how all 3 of them worked together to keep her calm. 💜

The hour I was there there was only one young lady taking care of everything. she was very friendly, highy efficient. but I will neve use again for this reason. if not for the efficient employee I would have done 1 star.

They need to sort out their timing system. Also having an actual human to update what is actually going on would be nice. I would have never stayed if the wait time had been accurate.And yes I work in the medical field I understand situations change, but never to the point of not communicating your time has been tripled.

Obie is awesome! Everyone there are always so nice and never hurt me. My doctors office draws blood but I come to DLO because of how great your team is.

Very quick to be seen and enjoyed my phlebotomist Cherri (not sure of the spelling!) I had to get a blood draw on my newborn and she was able to get it done very calmy and quickly and was very reassuring during the entire process! Thank you so much!

I arrived and checked-in at a kiosk which told me to expect a 23 minute wait. Bummer but tolerable. After an hour and 10 minutes, I received a notification that they were ready for me inside. I came back inside to check in and was greeted with “have you checked in at the kiosk” which is likely efficient for their side of the counter, but less than attractive to the person paying their wages who has already checked in at said kiosk. I was told they would be right with me. While waiting another half an hour, two more people who checked in after me were taken back. Rather than approach the front desk again for another round of kiosk check-in verification, I left. I will not return.

Ms. Cherry is an absolute blessing. Her attitude was comforting and pleasant. That makes a huge difference. Thank you Ms. Cherry, you are amazing at your job.

Cherri is amazing!! I have tricky veins and usually have a terrible time with blood draws and donations, but she was quick and the draw was practically pain free!

Huge big thank you to Cherry and the other ladies at this lab. My 7 year old was terrified and in tears. These ladies were so patient and took their time talking to her about her favorite show and school. I could not have asked for more and I really appreciate how awesome they were. I asked my child how many stars to give and she said they get 5 stars too! Thanks again!

They draw blood fast but some of those nurses are pretty rough,leave you bruised up bad , and rude staffing.

Cherry is a God spend when it comes to drawing blood, she is the best. Bruce also is amazing by helping me get to her so they could draw it.

Stopped in on my way to work this morning. Cherry was so friendly, had a great attitude, and was quick to get me in and out. Thanks for doing such a great job!

Cherry at the S Walker location is amazing she really knows how to do her hob well. If you need blood drawn and are scared to get it done i recommend you go see her.

Cherry was great! She did well with my daughter! 10/10

I went to DLO @ Crystal Park, on Wednesday, November 18, 2015. The people there made my experience there so care-free & easy. And, they are very nice people, too. And, you cant get faster service any where else. Thats what I most liked about my experience @ DLO, Crystal Park. - The fast service.

Ive been using this DLO for 7 years and the people there are the best. They are always friendly and get you in and out in a hurry. I currently drive down from Edmond just to use this center. GREAT PLACE

Update- I really like this new facility and the team continues to be fantastic. Fast and friendly.I love coming to this place to get my blood drawn. They know what they are doing.

Cherry at Crystal Park location was awesome. I have trouble giving blood and Cherry was wonderful. I was in and out in 20minutes or so

The receptionist was extremely dismissive and rude. Seeing as its my first time using this Testing Company and the procedures are different nothing was made clear to me prior to entering the testing and I was told if I wasnt ready it would be a refusal.Afterwards I was told I would be given water and an opportunity to attempt again. So again on the unclear procedures.None of which is posted or shown prior to entering the site so everyone goes in blind.

Been here twice once with my boss for a drug screen. Was in and out very quickly. No long lines. Its way better than going to Concentra.

Wasted my time going here. Wouldnt recommend this bunch to anyone. Lab work still not done. Looks like I should have went to LabCorp. Its a shame really since I work for the hospital right next door.

Good staff. Friendly and efficient.

This is a great DLO location they are friendly and fast and the building is super clean. I always have a good experience here.

Had a great experience with Robin. She went above and beyond to meet my needs during my blood test.

Couldnt have asked for better a lab tech, she is/was totally awesome...💖 Thanks yall 👍🏻BOOMER SOOOOOOOONER 10000% 😉😍😘

It is in back of the orthopedic and surgeons building. Kinda hard to find at first but their sign is on the ground in the back

Super fast, easy check in and painless process.

Fast service. Great location, and best of all No Pain!

Quick and easy. Painless too. Thats always a bonus.

Very rude and unhelpful. Will not go back to this location.

Very fast and curtisey and nice people

Front desk lady not nice

No wait time, friendly people...

CLOSED DOWN

Rude very rude

Thank you very much for all your help. Very good service from the secretaries, nurses. and Doctors.God bless you 🙏🏻Atte: María R Páramo

My favorite is WATER