Mercy-GoHealth Urgent Care

2312 24th Ave NW, Norman, OK 73069, United States
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Mercy-GoHealth Urgent Care
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Br
Review №1

I have been to this location several times. I have nothing but great things to say about it. The location is excellent. The staff are quick, courteous and polite. They always help me feel better quickly and my prescriptions are sent to the pharmacy right away. Its the most efficient way to get back out from under the weather. Great results from a great team.

Ci
Review №2

The Moore location said it was open and even let me schedule an appointment time, but was closed when we got there.So we went to the Norman location and most of the staff were friendly, but the doctor was very impatient and not sympathetic or kind at all. I was the only patient there, so I dont know why he was acting that way. We almost left because of his rudeness. We will not be going back to that location! Hopefully the doctors at the other locations are better if we ever need to go to an Urgent Care in the future

PS
Review №3

As an employee of Mercy Health system, I was highly disappointed in my experience with this urgent care. We ended up leaving to.go to another urgent care. We werent greeted as we entered. The check-in process is time-consuming and just not practical. You check in at the kiosk, then a text message comes for you to fill out other things, take pictures of your insurance cards. It was extremely hot in there. We had COVID symptoms and the heat made things worse. There were people who had checked in for their visit online but there was no one in the waiting room, and one person in the exam room, and we sat there for at.least 30 minutes with no one saying a word to us to update us on how much longer our wait would be, but they sat there eating. They didnt display the Mercy caregiver motto. Do better Mercy Urgent care.

Ju
Review №4

Even though there was no radiology staff available and I had to go to the hospital ER, the staff took excellent care of me.My blood pressure plummeted and the physician immediately raised my feet, but he did it with a calm demeanor so I wasnt scared.The staff were professional, efficient, attentive, and empathetic.

Be
Review №5

The facility is very clean and not a long wait. But the nurse practitioner didn’t want to listen to what my doctor of 20 years wanted. Insisting that a steroid shot and pill are the same treatment, which isn’t exactly true as a steroid shot would have started working immediately and I had to wait several hours for a pill from pharmacy instead. And if it’s the same treatment then why not just do what my doctor recommended? EGO the same with all Norman docs, if your not draped in Columbia gear and diamonds, in Norman and you are female then rest assured YOU ARE A DRUG SEEKER. Last time I went to minor emergency they nearly killed me with antibiotics, I spent 4 days in ICU trying Not to bleed to death…I tried to tell her that and she Literally cut me off..Not important apparently…My Real doctor has been updated.

He
Review №6

TERRIBLE urgent care. Dr Jeffrey is extremely rude and impatient. He does not read the paperwork you fill out to find out your symptoms. He asks stupid questions, doesn’t check all of your vitals unless you specifically ask, and is not helpful at all. Will never return to this urgent care unless they hire a new doctor

De
Review №7

I came in with a sore throat, headache and pressure in head. I came in early because I had covid many years ago really bad. The nurse scolded me because I couldnt quit gagging when she was attempting a strep test. The doctor didnt run a flu test and told me to just take over the counter drugs. I went on Sunday and today, Monday, I have the flu. He told me to come back in 2 days if I didnt feel better. I am not impressed with the care I received. I gave 2 stars due to the facility being clean and I received quick service. Will not return.

Ch
Review №8

The Dr was great, but the lady that checked my vitals did not take my temp and she put in the wrong O2 reading. The Dr checked my temp and redid my oxygen. That doesnt sit well with me. Plus when i try to login, it says my dob and last 4 of my ss doesnt match any records.

J
Review №9

Schedule visit was on time, check in was easy, Nurse was efficient and courteous. Doctor was very helpful and knowledge about the service. overall everything was excellent.

Je
Review №10

Staff was professional and compassionate and took care of my needs. I am so glad this facility is easily available. The physicians have the nicest manner as do the associates. Its comforting that this medical option is open to me...

Wi
Review №11

Outstanding, a Sunday morning walk-in and got taken care of immediately. The doctor was quick to offer his diagnosis and best options. It was 5 star all the way ...William FarleyNorman, OK.

Ai
Review №12

Doctor Raines and the other nurses were wonderful and took care of me real quickly and I appreciated that and their kindness so much.

El
Review №13

We were seen in a timely manner. Very nice staff. Thanks for see8ng my sick kiddo on Christmas Eve.

Ge
Review №14

Kind and competent staff. Very easy to get an appointment. I will continue to use them for my urgent care needs.

De
Review №15

This Mercy clinic exceeded my expectations. My 83 year old mom was treated compassionately and respectfully. She said the appt was better than her primary. The nurse, Linda, helped immensely ♥️

C
Review №16

Checked in Stephanie no one greeted very rude then told me my insurance doesnt work but no one has even ask why Im here concerns or anything cause I checked other so definitely a zero fyi Ive been a part of mercy for years I chose this location NEVER AGAIN!!!!

Be
Review №17

Person who answered the phone was very helpful and polite as was the receptionist that I spoke to when I got there and the nurse doctor was awesome

Gi
Review №18

Staff was professional, thorough and friendly! Signed up on line and check in went smoothly! Loved the doctor and radiology tech!! Great job!!

th
Review №19

The staff at the Norman clinic went above and beyond to help me. They had to stay late and no one complained. They made sure I had everything that I needed. They really lived out Mercy values and I felt well taken care of.

Ba
Review №20

I have visited twice in the last couple of months when unable to get in with my primary care physician. I was seen by Dr. L’Hommedieu and couldn’t appreciate him more - he is thorough, personable and patient. He takes time to explain his diagnosis/thought process and his rationale behind any care or prescription he administers.This place is my new go-to when I need good care with short notice - thanks Dr. “Llama” ;-) and staff.

Ma
Review №21

I had a very bad case of poison ivy and I was very far from home. I was so thankful that the clinic was open on the 4th of July to help me. All of the staff was very efficient and helpful. I am grateful for their help.

Gr
Review №22

They got me in quick after I had just cut my finger severely. The staff and doctor who saw me were very kind and helpful in helping me understand how I needed to treat the cut. They even said I could come back in 4-5 days to have them check on the cut.

Re
Review №23

The competent PA and I was seen quickly. Also super friendly staff.

Am
Review №24

Employees are judgmental and rude when I walked in. Staring at me like as if I was trying to rob the place

Ka
Review №25

The staff was polite and professional. I arrived close to closing. Everyone was patient and understanding.

Br
Review №26

Sub par medical treatment. Took my two year old in, doctor ran 2 test and “didn’t want to aggravate him” he’s sick he’s already aggravated just get it over with. He looked in his ears and stated he didn’t have an ear infection. 2 days later we go to integris health and they tell us he has bronchitis and they have to clean the wax out of his ears to even see and stated the doctor at mercy me had no way to even see in there. He had a massive ear infection which can cause health if it gets to bad and he had it for 4 days. Don’t bring your children here like I said sub par treatment. Lazy doctors

Au
Review №27

They were very professional, expedient, and caring. It was nice to not be treated like an inconvenience which has been my experience with most other urgent care centers.

Ro
Review №28

Reception staff and physician were very attentive. I received the best of care. With the prescribed meds, I was much better in 24 hours!

Ka
Review №29

I was seen in a timely manner, the doctor was knowledgeable and the nurse was very good who gave me a shot!

Al
Review №30

Sick toddlers requiring multiple swabs for the winter respiratory diseases are never fun, but the team here made it so much better. Sarah especially was so incredibly kind, compassionate and patient during the process. It’s evident that the people here care about people, and that is worth a great review.

Am
Review №31

Dr. J Lhommedieu has been my hero 3 times now. First it was with my kids and then with me. I wish he could be our primary care Doctor! He listens to everything you say and then fills you with knowledge on what is happening to your body. He told me he has 25 years of experience and it definitely shows. I will throw my 25$ co-pays happily to this Mercy Urgent Care to see Dr. Lhommedieu. The medical assistants are always so kind too. I think it really helps those ladies having such a great Doctor to work with. I have never waited more than 10 minutes. No one messes around in there, it’s constantly just hard work but with smiles on their faces still.

Aa
Review №32

We brought our son in just before closing time. The staff were very understanding and helpful. All of them stayed after closing to help our son. He is well now, thanks to Mercy.

Sa
Review №33

Mercys GoHealth Urgent Cares doctor, nurses, med assistant, and staff in Norman are amazing, fast, professional, and caring. I used the internet to save my spot, and check in. They sent a text stating they were ready to see me. I was in the office, seen, and back out heading to the pharmacy in less then 15 minutes. I will continue to use Mercys GoHealth Urgent Care for immediate non- life saving needs.

Je
Review №34

Had a great first experience with my 6 year old on a Saturday. The nurses and doctor were very caring and great with swabbing to make it easier. So I came back with my 4 year old today thinking it would be a good experience and had the WORST experience. I ended up leaving before we saw the doctor. The nurse today was not gentle like the one on the weekend. She was the receptionist, then the nurse and started to swab my son before we even saw a doctor. She seemed on a power trip. She ignored my request for his ears to be checked before trying the swab again. She wanted me to hold him down to get him swabbed even knowing he had been fever free without meds for almost 12 hours. Sadly I will never be returning here and will never recommend this place to anyone.

Sh
Review №35

I scheduled an appt online and only had to wait about 5 minutes. The lady that took me back was a little rude and didnt seem to want to be there, but the doctor came in about 5 minutes later, loved her. Super nice and helpful. The x-ray lady was fast as well. I will be going back, but hopefully not anytime soon. This location will be my new go-to if needed.

Ge
Review №36

Every time I visit this facility, everyone is extremely friendly and helpful it’s always a quick visit. I love how they manage not to keep me waiting too long!

El
Review №37

Terrific! Was a walk-in, in and out in 30 min. Included; vitals, lab work, illness education, medication education, and a friendly chat.Kathryn Waldenz PA-C could not have been ANY better or knowledgeable!

Ka
Review №38

I had the greatest experience here! I took my daughter to an immediate care and was turned away because we didn’t have an appointment. I went ahead and said, “well, I guess you’re not very immediate then.” We then we here after googling another place to go to. They were very efficient with their intake and had the most up to date processing I’ve her seen. We were in and out in less than an hour, which is amazing in the urgent care world. Very thorough. Will definitely be going back when we need to.

Ma
Review №39

I am very satisfied with the service I received at Mercy -,Go-Health. The staff was very pleasant. They greeted you with a smile.

El
Review №40

They said my insurance wasnt working even though the other urgent care took it just fine. They did a horrid job on my partner, didnt even test her for the flu (which I was positive for at the other urgent care) and then didnt even give me my ID back so i had to go back and get it. There wasnt even anyone else there so Im not sure how they overlooked that, i overlooked it because i was dizzy and really sick, not sure what their excuse is. The lady at the desk was kinda rude to the other desk lady and clearly neither can do their job so Im not sure why she was training her.

Ch
Review №41

I stepped on a nail and have no current records of tetanus shots. The clinic was super chill, the staff was calm but quick, and before long I was hobbling along on my way to the pharmacy.Wonderful experience.

re
Review №42

Everyone was very professional and polite. They kept me informed about my problems.

Ki
Review №43

My go to Urgent Care. Dr Reynolds and staff were great

Co
Review №44

Felt well cared for. Time was taken to answer my questions with patience and kindness. Spoke to me in a language I could understand. Staff was attentive.

Ca
Review №45

From our arrival, the ladies at the front desk were friendly, and helpful. Our provider was professional and knowledgeable. She never made us feel rushed. The facility looked new, and was very clean. We were seen and received treatment in a timely manner.

Al
Review №46

I had to take my son to mercy urgent care bc I had no idea what going on and we figured out what it was.. they were patient, understanding and very good with my son they also were super clean. We were in and out and I’m so happy with our experience while we were out of town visiting family. Thank you so much for everything you guys did!

Na
Review №47

Once again the Mercy Urgent Care helped me get feeling better. I got a Covid test and some treatment for a respiratory congestion. The staff is professional, nice, and do a great job.Thank you Mercy Urgent Care. Im an feeling so much better.

Ja
Review №48

Clean facility, friendly personable staff, thorough medical attention.

C
Review №49

I highly recommend Mercy Go Health. My experience exceeded my expectations. The facility is bright, clean and welcoming. The staff are friendly, professional, and my doctor was really cool. And they got me in and out of there in no time flat.

Bi
Review №50

I was really impressed by the overall process, from check-in to exam to discharge. The staff worked together seamlessly. They were thorough but didn’t waste time. I felt they were professional, committed to doing their job right, and that they were interested in me as a patient. Great experience!

Bo
Review №51

Excellent quick care. Walked in on a Sunday around noon. Was greeted with a friendly hello. Modern automated check in. As I was the only one there I did not have to wait but a minute or two to be seen by PA. She was very attentive and knowledgeable. Already had my meds in their system information. Had to have a breathing treatment and a few scripts which they called in for me. The whole process took no more than 45 minutes. Hope never to have to use them again but will not stress if I do.

Ge
Review №52

Got in quickly, staff was very good, they were friendly and efficient, the Dr. came in and was great, made me feel very comfortable (and I dont like doctors), I was at ease, he took the time to explain my medications and why they are necessary and how they work. Thank you so much!

S
Review №53

Everyone was so kind and personable.This is much appreciated. When one needs to go to an urgent care facility, they arent feeling well, have an emergency or concerns. Theyespecially need all staff to be honest, kind, professional but its extremely important to be personable and genuinely mean it. The facility was very clean.This is exactly how my experience was. Ill defiantly go again if needed and recommend.Thank you

ma
Review №54

Will drive to Moore before I use this urgent care again.

ju
Review №55

Took my son in and the staff at check on was helpful and fast. The facility is very modern and clean! The provider we saw was very friendly and thorough. I would highly recommend this clinic to anyone. Plus you can fill out your paperwork online ahead of time.

Ya
Review №56

EDIT 9/16/2020Sadly I have had to drop this review to one star. I have received MULTIPLE bills that I have already paid the amount for, I have opened MULTIPLE tickets and gotten no responses, my emails only get the auto response and then nothing happens, I try calling the billing questions phone number and nobody answers (today theyre in a meeting apparently) and I am sick of this. I do not want to pay a bill that I have already paid. I do not want to give more money to a company that cannot get their billing department sorted out properly. I would NEVER recommend this place to anyone ever again. I am very disappointed and angry about this billing issue.-----------------------ORIGINAL REVIEW:I love how happy they were! Even the lady at the desk, you could tell she was under the weather with a cold or something and she was just laughing and smiling and having a great time. I felt like everyone there really wanted to be there, they listened to everything I said and they took it all seriously and I appreciated that.Edit, 6 months later...I keep getting bills. The same bills. Different bills for the same things. I keep emailing the billing department asking them to help me, I get ticket numbers but never get help. I paid the initial bill in full, have a confirmation number, everything done right. Then I got the same exact bill a month later. Then a few months later I got a different bill, but with items from the first bill on it. I am just very confused. I have heard from other people that they also have issues when it comes to the billing department. I dont want my issues with the billing to detract from the AMAZING care I received at this location. I cannot stress how caring they were, how attentive they were, how I felt so valued and like they genuinely wanted me to feel better and healthy again. But these billing issues... they are stressing me out! I am leaving my review at 5 stars because my review is for this location. My issue is with the billing department in Missouri.

a
Review №57

Nice employees but unprofessional in the way they handled my sons visit. Took him in for a fever and before the Nurse practitioner had even seen him the two ladies in the front were quick to say he needed to head to a hospital emergency room based off what they were seeing. The nurse practitioner eventually came in and was very helpful but the two ladies had already caused a lot of unnecessary stress with their comments. We decided to take our son to another urgent care clinic where he was tested and eventually diagnosed. Next time please do not be so quick to cause stress & anxiety by jumping the gun with unnecessary comments. Let the NP be the one to advise patients on what’s needed to be done.

Li
Review №58

Very friendly staff and physician. Very quick and informative 👍

Lo
Review №59

The staff here is awesome. I really appreciated the book ahead appointment. Very nice facility. I was in and out in an hour. I highly recommend them.

De
Review №60

The doctor and nurse were very friendy and prompt. Also, I felt the doctor was very knowledgeable and did not feel he was a medicine pushers which was very important to me.

Ma
Review №61

The staff is wonderful. However, I was a cash pay patient and I was told that my visit would be $125 and I paid that before I was seen. I got a bill a month later for another $93. I have tried to call to discuss my bill with the billing department multiple times and I stay on hold for at least 45 mins and I never get to speak to anyone. I took my bill into the clinic and they couldnt even figure out why I was being charged the insurance price for a visit and not the cash pay amount. I have reached out via email and have not received a response. I dont recommend this place just due to the billing issues.I was told to email my information to the billing issue email address listed in the owners response. Each time I try to email my information, it says I have been blocked. There is no way for me to get in contact with anyone and every time I try to get someone in the phone, I cant.

Ga
Review №62

I wasnt feeling well late Friday night and Mercy GoHealth was able to get an appt for me first thing Saturday morning. The staff was very helpful and was able to get me diagnosed with the proper medication. They even helped send my meds to a different pharmacy when I found out mine was closed for the day. Many thanks to my provider Michelle and the wonderful staff for helping me feel better and getting me seen. I highly recommend Mercy GoHealth Urgent Care in Norman.

Mi
Review №63

Dr. Lhommedieu listened to me. He recognized I might have a tick-borne illness and treated me appropriately. I was better within 24 hours. Thank you!!!

Sh
Review №64

I think the providers are remarkable as well as the staff. A huge shoutout to Carol and Marie! I always feel comfortable when I go there. They go over everything with you and they do a follow up call to see how you are doing. They go the extra mile with your well being.I also like the fact that you can see everything on the screen that is pulled up in the room. All of your information is there as they go over everything with you.

Ca
Review №65

Don’t go in for urgent care, check ups are fine, people are very nice, but no efficiency or second step care, only able to refer. If you know what’s wrong, don’t come here, go to a professional. And time in office is no where near 10-45 min, maybe for a covid test but nothing else. spent 1 hour and 45 min waiting for practioner, then another 20 for the mobile x-ray machine to be moved to my room. Not to sound too whiny, but just wanting people to know that efficiency isn’t the name of the game here.

Ya
Review №66

I visited this Mercy-Go in January 2020. I received a bill in March 2020, and I paid it.Then I got another bill- for the same exact dollar amount- in April. I emailed [email protected] as the phone line kept me on hold for way too long. I did not get an email in response to this billing issue.In May I got a different bill, for a different visit, which I paid in full.In July I got a bill with an amount of $19.86 with a date for the visit in January. This amount was paid when I received a bill in March. I emailed and did not get a response.In August I got the same bill, and I emailed and did not get a response.It is now September, and I have received this same bill. I tried calling and got an auto-response that the office is closed for a meeting. I hope the meeting is about how theyre going to resolve this billing issue for me. So I emailed. I got the same auto response. So now I have I believe four different tickets open and NONE of them have been resolved.The care I received at this location was STELLAR. It was AMAZING. The staff were so caring and listened to everything going on and took such good care of me. But this billing is an absolute nightmare.

Bo
Review №67

FastProfessionalFlew to be with family Christmas Day

Kr
Review №68

Appointment scheduled for 4:30, receive text at 1:30 asking me to come in early, gladly crawled my dying self out of bed and went. As always friendly staff who genuinely seemed to care. Got scripts and off to pharmacy I went. Another reason I won’t go anywhere else if I can’t get in my PCP office.

As
Review №69

Just spoke with one of the providers at this location who was rude from the get go to both my sister-in-law and myself. She lead the conversation with, not being able to fax COVID results due to HIPAA vilations. Which is completely untrue. Then she tried informing me this is something they just dont do as it is, not their policy, which is a crock as well. I informed this woman I work in a clinic in my home state of Wisconsin and this is not true at all. She also tried informing me this is on my license. Sure, it might be, but this is not a HIPAA violation at all - there is such a thing as a fax cover sheet for a reason. She lastly informed me they wouldnt have the results in time and abruptly stopped the conversation and hung up on me. Which is extremely unprofessional on this so called provider.Maybe lead the conversation with, Im sorry we wont have the results in time, but you can try this clinic instead. You know, be a professional about it? Instead of being a rude woman? Dont advise trying out this clinic if youre out of state. Maybe this provider needs to get some more training on how to be professional on the phone. My clinic would never DREAM of being rude on the phone like this, so have a good day Oklahoma clinic. Thank you for your rude hospitality.

Kr
Review №70

Very disappointed in this location. I have had an appointment scheduled for over 2 days and when I showed up for my appointment this morning, there was a sign on the door saying that this location was going to be closed starting 1/5 (which was yesterday). Then the sign said that the next closest location is in Moore but nothing about what to do if you already had an appointment. Plus, there’s no way that Moore has any open appointments, I checked on their website and couldn’t schedule anything.I understand people are short staffed right now but why wouldn’t you call your existing appointments to let them know that the clinic will be closed and that they need to cancel your appointment. I live 45 mins away from this clinic so it would have saved me from driving and from having to take off work this morning. When I tried to call the location, all I got was a full mailbox. So frustrating.

Bi
Review №71

You cant plan when you get sick. Urgent means immediate attention. We have been waiting 3 1/2 hours and still havent been able to see anyone while we were told their were 4 ahead of my wife who is sick. Ask her to wait in the car while all others, which have been 14 and counting waited inside. Really disorganized or just lied to us.

Ka
Review №72

Staff was very friendly and courteous. The provider listened to my concerns and explained the medical care I needed and why. My health returned quickly after my treatment

Co
Review №73

They are great!! I always feel like Im treated as if I am a member of their family when I go to this location. The Dr (Im sorry, I cannot remember her name) is the same one Ive seen the last couple times Ive had to go and she is so sweet and caring.

Re
Review №74

I was seen quickly by friendly competent nurses and doctor.

ex
Review №75

Though they closed in a half hour I was cared for and advised where to go next.

Sh
Review №76

My son visited the clinic in May. They were able to address his concern right there and then. At the time of his visit, he was charged $25 copay. The insurance determined that the patient responsibility should be $50. Instead of billing us, Mercy-GoHealth charged our credit card again for $50 and then sent us a statement for another $50. When I logged onto their website for view the statement, it says An unexpected error occurred. Please log out and try again. The number provided for the customer server is also incorrect. Perhaps we should try a different clinic if it is this much trouble to sort out an one-time visit.

De
Review №77

This week was our first visit to Mercy GoHealth in Norman. The staff were very friendly and helpful and Carol Siniard PA took very good care of my Son. We will definitely use this Urgent Care again if needed. Thank you for your dedication and care during this crazy Covid pandemic!!

Le
Review №78

This is a great Urgent Care! Wonderful facility and Staff and loved the ability to save a place online and begin the check in process.

Za
Review №79

Tried to have my son seen and was turned away for not having his physical insurance card. I have worked in healthcare for a long time and have never heard of anything like that before. Just weird, never coming back for sure.

Je
Review №80

Wonderful service! I checked in online for an appointment time which made for a quick and easy checkin. Loved that they are as paperless as possible. Didnt have to sit and fill out 20 sheets of paper before being seen. Staff was friendly and helpful. They took their time and answered all of my questions.

Jo
Review №81

This is a great place. Its very well organized, clean and the staff are the best. I’ve been twice and couldn’t be happier.

Te
Review №82

Everyone seemed nice when we (me and my wife) first walked in. My wife filled out the necessary paperwork and it was reviewed by the doctor. During the exam the doctor wanted to check her heart, so she ordered an EKG. During this time before they performed the test I her wife was asked to leave the room. My wife asked does she have to leave the room and the employees said, yes! They told me, they like having the patient see the EKG first and if they want to share that with anyone else afterwards they can. I would think that if a wife or husband had a questionable EKG, that they would want their significant other to know this info! I was absolutely livid at the fact, that I had to leave the room. No one even asked her what her preferences was, because she had told them that she didn’t want me to leave and they still told me I had to. Once we left, I had even questioned a higher authority who represents this facility on what the proper procedure for this is and I quote, “At Mercy GoHealth, we leave the decision of who the patient want to stay in the room during the EKG, up to the patient.” So, LGBTQ families DO NOT GO HERE! You will not be treated properly and you will be asked to leave the room while your loved one has an EKG done or any other test done!

le
Review №83

They are always great!! The staff is good with my daughter who is Autistic. They have a friendly manner with all of them. I recommend to anyone who needs to go to an urgent care.

An
Review №84

Every single time my wife or myself need to see a doctor quickly, this location has been amazing. Courteous staff and great doctors who take the time to explain everything and will informatively answer questions. I have even called them on a few occasions and they referred me to a better location for a more specific medical need (like a broken finger). A+

Ja
Review №85

This is my second visit and both visits were fantastic. Great provider both times and quick visit in and out. Very efficient, helpful and very pleasant facility. Clean and colorful.

To
Review №86

Smooth check in, brief the nurse, Dr came in ask a few question, prescribed meds, sent me on my way. Excellent experience.

An
Review №87

Great staff! Doctor was knowledgeable and provided me with options. He answered all my questions which allowed me to go home with a plan of action.

EJ
Review №88

The speediness of service. The doctor was a prick with his attitude and didnt want to work, but the nurse and the cleanliness were wonderful.

Ja
Review №89

I didnt have a long wait. I felt like the healthcare provider checked me out thoroughly and the instructions she gave me solved the problem.

Sh
Review №90

As a first time visitor, check-in was by far the easiest of anywhere Ive ever been. Everyone was very friendly. Kept up-do-date about the wait time. My reason for visiting was easily identified and it is resolving! Thank you!!

mi
Review №91

The staff is friendly and smiling everytime I go there. They are prompt and very helpful.

Da
Review №92

Staff was great and very helpful.

Co
Review №93

Everyone was nice, knowledgeable and very helpful.

Ja
Review №94

They were fast, attentive, and impressed me by far. Usually its not that pleasant and fast and the staff was immaculate all together will come back and i live in edmond!!!!! So that makes a damn difference

Ok
Review №95

Friendly and efficient. New facility with 21st century feel.

je
Review №96

Prompt and courteous assessment and attendance to my health issue

Br
Review №97

Definatly 10 They were very professional, kind and patient. We were in and out quickly and still received great care. So happy you are here in Norman.

E.
Review №98

Always a pleasure walking into urgent care!

Ja
Review №99

They were quick to wait on me. Made me comfortable until I saw the PA with a hot mint tea. Very professional. I will go again when needed.

Ok
Review №100

Got us in five minutes before closing. Very friendly staff. Quick service. Coffee tea water and snacks. Never been offered snacks before at an urgent care.

Da
Review №101

Friendly staff prompt service

Ta
Review №102

The nurses and Doctors are so nice and although I am deaf they do not treat me differently. I always get the best care.

Je
Review №103

They actually listened and were pretty cool. Im a baby with stuff and the provider was gentle with my wound. Good experience.

Cl
Review №104

They were excellent. Easy in and out process. No wait when I checked in online. ⭐️ ⭐️⭐️⭐️⭐️Will definitely use in the future for my needs.

To
Review №105

No wait time and friendly people. Awesome

Ta
Review №106

I was extremely pleased with how I was cared for by Jennifer (nurse) and Martin the NP. They truly embody the traits required to deliver excellence in customer care. Thank you!

St
Review №107

Quick, nice facility, knowledgable, and took care of me quickly with my need.

Je
Review №108

Came here for my wife. Really nice staff. Seen quickly. Looks very new. Highly recommend.

Je
Review №109

The staff here are very kind and comforting. Ive been here a few times and have always felt genuinely cared for.

Ca
Review №110

We had to have PCR Covid tests for a trip to Hawaii. They had everything exactly how we needed it. The staff was very professional.

Ja
Review №111

Efficiency, professional kindness of staff, short wait time, attentiveness and bedside manner of provider

Au
Review №112

The are very efficient. Always very nice.

Ca
Review №113

First time visitor yesterday. Easy in, easy out in less than 10 minutes. Great experience.

Al
Review №114

Convenient, quick, clean, thorough. Best urgent care experience hands down!!

Pa
Review №115

Quick and easy. I got the prescription I needed and the staff was helpful and professional.

M
Review №116

Thorough and kind. We love this Mercy Urgent Care and recommend them highly!

Ex
Review №117

Quick, clean and very friendly people

Do
Review №118

They were very friendly and wonderful service! I will definitely be coming back and referring friends and family!

Br
Review №119

They dont tell you up front that a Covid test is $200 per person to pay cash out of pocket... insane

Na
Review №120

Was seen by an actual MD. He was wonderful.

Ri
Review №121

Great experience!

Lu
Review №122

Overall service and communication were excellent. 100% recommend visiting this location.

Mi
Review №123

Excellent care! The nurse practitioner really put me at ease and was so very helpful!🙂

Ja
Review №124

They were kind, friendly, concerned, efficient and very professional.

Br
Review №125

Best place Ive ever been! They are very helpful. I hope they arent closed indefinitely. That would be a shame

Lo
Review №126

You need to change your name to urgent care if you have an on-line appointment. I need that app that predicts emergencies...

Mo
Review №127

Speedy service and was out to get my prescription in no time!

Th
Review №128

Quick service by an informative and professional staff

al
Review №129

To get a COVID test took forever, and they wouldn’t give me any antibiotics. This whole thing has been a huge inconvenience

Fr
Review №130

I was treated well & my questions were answered

Ge
Review №131

Best place to go for a quick in and out experience. Helpful and attentive staff.

Ly
Review №132

Great visit with Dr.

Do
Review №133

Been here a few times and always very helpful and kind.

Ka
Review №134

They did good. I left with confidence in them.

La
Review №135

Most completely unhelpful receptionist ever. Don’t waist your time asking a question.

De
Review №136

Thank you for taking care of me so quickly. You went above and beyond to help me get out of pain.

Is
Review №137

Went there to get better. 4 days now only gotten worse. Pitiful.

De
Review №138

Very fast and convenient

Da
Review №139

Fast & efficient

An
Review №140

Very nice workers and helpful doctor!

Ch
Review №141

The doctor has no clue what he is doing.

We
Review №142

Stimulating, delightful, inescapably unctious...

Mi
Review №143

Fast, polite, personal, excellent service & care!!

Ke
Review №144

Above excellent service! Thank you for taking care of me!

ni
Review №145

Charged for blood pressure and pulse and the medical advice to go to the ER. Thanks.

Ca
Review №146

Doctor was informative and caring

Cy
Review №147

Very fast and courteous staff

Ju
Review №148

Accurate, timely information and care

Ja
Review №149

They are best and see you fast.

Sh
Review №150

Quick, personable, quality care!

To
Review №151

Prompt, courteous professional service

K
Review №152

I’ll never go anywhere else for quick care.

Fr
Review №153

The visit was covered with Competent personal

Ma
Review №154

Excellent service,Excellent staff,very helpful,very respectful

Ra
Review №155

Good place to visit when needed.

Ma
Review №156

Great staff!

JE
Review №157

These people are trash

Information
3 Photos
157 Comments
4.3 Rating
  • Address:2312 24th Ave NW, Norman, OK 73069, United States
  • Site:https://www.gohealthuc.com/mercy-oklahoma/locations/norman
  • Phone:+1 405-652-0581
Categories
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:9 AM–5 PM
  • Sunday:9 AM–5 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
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