Midwest Express Clinic

Everyone was amazing, and very pleasant! My son is usually really scared to even be inside the dr. Office and they made him very comfortable. The lady at the front desk was great, the MA was great and the PA was amazing. Thank you ladies!

Highly recommend! I wasn’t feeling well a friend told me I should go and see them. I was able to pre-register online and set an appointment time. The whole process was really easy. Everyone at the clinic was very nice. I was taken care of and out the door in under an hour. Very professional environment. Thank you for being so kind and thorough.

I love the fact that Im always in and out and the fact that they really take the time to listen to you. Their hours are perfect and convenient for all needs. The doctor i had was very detailed with me and definitely look forward to returning, she genuinely cared about my needs. Definitely grateful for them in my time of need. 5 stars for me on any day.

All the staff showed their expertise and professionalism. They were efficient and mindful - especially Nikki! She showed a genuine sense of care and concern for my situation and worked with me to unearth a possible solution. Super snazzy!

Getting my DOT physical, greeted warmly by Pamela & her trainee. Got my info and had me ready for the exam. Ari took my vitals quickly and Dr. Sellers completed the exam and treated me as a person, not a number. Excellent experience.

My first visit to your office. The wait was long but I expected that..the ladies were very thorough checking my vitals, a flu test and a blood test. I was very pleased with the visit. The staff was also very pleasant.

Receptionist was very courteous and polite, office clean and nicely organized, triage nurse was very friendly and helpful, physician attended was very polite, answering all my questions and concerns, and directed me to the medical care she knew that will help me with my medical problems. Glad to have visit this medical office and will refer families and friends. Thank you 😊

This place is awesome. The entire patient care team is friendly, thorough, knowledgeable and helpful. They make you feel like you are in the right hands to help you with your medical needs. I have been here multiple times for myself and with other family members who needed care. This team is great.

Great office; friendly kind and supportive! Rapid response and helpful. The doctor or NP whichever her title, was nice and straight to the point; Even Jennifer, who drew my blood was amazingly supportive and helped me pass over my needle fear! Thank you Midwest EC for always being there

I had a pleasant experience with front desk she was nice and quick to get my paperwork done. The nurse practitioner had horrible bed side manners and quite frankly looked unprofessional. The scrubs she was wearing looked dirty and her stained up vans were hard to look at. I needed my toe examined and x-rayed because I stubbed it very hard yesterday morning and the pain had only gotten worse. My toe had turned black and blue. The nurse practitioner walks in put her gloves on asks to see my toe (I had ace bandage wrapped on it) she tells me to take bandage off myself she says “ohhhhh yeah that looks broken too bad I don’t have x-rays available today.” I did get upset because I have had experience with this clinic and they had done x-rays in the past so I didn’t think I would need to call before coming to confirm x-rays were available. The nurse could tell it upset me and all she could say was “well I can wrap your toe and we have X-rays available at the crown point location, but it closes in 9 minutes so you have to wait until tomorrow and call all our locations to figure out which office to go to have the X-ray done. “ I expressed my frustration on spending $50 for nothing and how much pain I’m in and how I had to work yesterday. The nurse exclaimed, “well if you were in so much pain why did you go to work?” First of all why did she question my pain complaints at all when she first looked at my toe and suspected it’s broken. She clearly lacks compassion for her patients. She continued, “Well like I said we don’t have X-rays available and it is a holiday.” She then asked if I wanted the referral still I said yes. She walks out of the room slamming the door like a disgruntled teenager. Comes back with the referral and expected me to just leave. I had to ask her to wrap my toe back up. This nurse practitioner needs to take a CE course in bedside manners. I was luckily enough to find another Urgentcare facility who takes x-rays. My toe is broken and I was given a boot and referral to orthopedic surgeon. I hope if I ever decide to go back to this clinic I won’t see this particular nurse practitioner again.

This isn’t the first time that I have visited this facility. They’ve always outdone themselves. But this time, they were very attentive to my concerns and needs. I am currently recovering from an ear infection that worsened after going to the emergency room at the beginning of the week. I went there yesterday before going to work, and they prescribed me the medications I ACTUALLY needed, and not what they felt like I needed to have without hearing me out. What they prescribed me was actually helping me, and not making my symptoms worse. I’m doing better, and the road to recovery is still a long one. But I have the care team there to thank for their concern and care during this rough time.

Clean, quiet, comfortable and whole staff is so nice. Thank you for getting me the meds I need to get better in time for Xmas. Also, the online registration is so helpful so youre in and out with no hassle.

Everyone was so nice and helpful. The young lady at the front desk, the nurse getting our vitals/information and the nurse practitioner were all just wonderful.

Lenora & The NP that worked on 12/19/2024 WERE BEYOND FANTASTIC!!! My daughter & I received genuine & thorough care from the moment we walked in & left. Thank you so very much midwest Express Clinic! I HIGHLY recommend this location!!!

I took my kids to the Merrilville location for sports physicals. We were seen promptly and the PA was kind and very personable. She did a thorough job and took her time answering questions and talking TO the kids and not AT them. Our whole experience was phenomenal. Front office staff was also great. Highly recommend after this visit even though I have no other experience in this office.

Check-in, to MA, to NP were all very pleasant. The NP actually went back and looked at past visits and knew some of my history, which was refreshing. I started coming here about a three years ago for urgent visits and never looked back.

My family discovered MIDWEST Express Clinic about 2 years ago. Every visit the staff is knowledgeable and friendly. We highly recommend this facility for urgent medical care.

I absolutely love Midwest Express Clinic in Merrillville/Hobart on 30. My kids and I always go there because they are quick and to the point. I love all the Nurse Practitioners that are there because they all take their time and show that they care and the rest of the staff are always nice as well. MEC is definitely the place to go for everything from a physical, to an injured foot lol literally!

These guys were great! Ive had horrible experiences with urgent care, but will be going back here. Fast, competent, kind :)

My experience was great, do to the great service of the women up front at the desk. Also the awesome service and professionalism given to me by the provider Jennifer.

All of the Staff at the Merrillville Midwest are Awesome !!! As you interact with each person there you will notice it right away. They are better than 5 Stars. My Wife and I were sick so they tested us for the Flu & Covid and in 10 minutes we found out we had Covid. The NP Jennifer Sellers was Very informative on what needs to happen over the 5 days and set us up with some Meds and a few prescriptions that really helped us out Plus we were in and out in like 35 minutes. Definitely will be going back there in the future if we become sick.

Kristina is AMAZING. She took the time to listen and address everything for me. Pam is so sweet & Lenoire was very thorough!

Unsure how this place got a 2 star yelp review, the staff was inviting, knowledgeable, understanding, empathetic, hasty and accurate at their job. PA-C K. McClellan and the medical professionals there get the job done! What more could you ask for???

Every single time I have been to Midwest clinic in Hobart, I have had a wonderful experience! The nurse practitioner who treated me multiple times is knowledgeable, patient, kind, and thorough.

I walked and was see in 20 mins. Another 30 minutes with test and seeing the physician. I checked out and medicine had been sent right over to the pharmacyThe medical staff are very friendly. I was very pleased with my services.

Very pleasant experience here. All 3 ladies I interacted with all very nice and empathetic of my reasons to be there. I was in and out in no time which included an x-ray read.

These guys are great! The service is fast and they spend the time with you that you need. They dont rush you out of there as experienced with otherdoctor appointments.

I absolutely love this location! Dr. Jennifer is amazing and truly listens. She goes above and beyond to get to the root of the issue. I stopped going to my regular doctor because of connivence and always having the best of care when she and her staff are there. You don’t feel like a number and she truly cares.

We had searched for a while to find a doctors office that would do a physical that we needed done for our Fostering program. We had given them a call and they were able to get us in quickly and accomplished within a half hour. We love the service and we would definitely use them again.

All I have to say is the staff is amazing , The doctor is top-tier!!!! They’re definitely a asset to the community and I will be back as many times as I need to with my kids. Thank you for the phenomenal service.

Came here yesterday, and was told it would be a little bit of a wait they were short staffed. Wasn’t a bad wait at all. They were so so nice and knew exactly what my sickness was. The meds they prescribed helped me so much in the two days I’ve taken it. Thank you guys so much!

EDIT: I WAS HAVING A HARD TIME BREATHING! I’m just now finding out that the clinic billed the wrong insurance, the amount that they wanted me to pay was not even accurate. I WAS REFUSED MEDICAL TREATMENT FOR AN ERROR ON THEIR END!Desperately needed an inhaler. Waited 35 minutes to be turned away due to a billing issue on their end. Very disappointed that they cared more about being paid than my ability to breathe.

Very nice and I felt bad coming right before closing snd everyone going home but got my X-rays right away and was in and out professionally,doctor was spectacular and nice overall great experience

Clinic was very clean ! Staff was super nice and friendly! Not only was it great but the service was also fast!

The providers were very friendly, listened to all I had to say and got me In and out quickly! I recommend going here for all your urgent care needs :)

Excellent service. This is by far my favorite location. Staff if great, beautiful office, and I have never had to wait extremely long even during busy hours. Thank you so much. Highly reccomend if you are in need of immediate care and in and out services!!

They were so amazing and friendly there! I cannot say enough how knowledgeable and friendly they all are! Was a great experience with great people ! I would highly recommend!

Staff was super attestation. And helpful to someone from out of town.Did not have to wait long. Doctor explained well what was going on.

The Team at Midwest listened to my situation and provided clear, concise instructions and prescriptions to assist in my recovery. Friendly too!

Our wait time was short. Everyone was professional and very nice. They took care of our concerns.

My experience at this Midwest Express location was phenomenal. I give special thanks to Pam at the front desk! She was extra kind to my children and I. She acknowledged that motherhood was a bit much for me that day. I truly appreciate that Midwest Express went above and beyond!

I love this place. You can make an appt or walk in. The PA we see is nearly always the same person, wish I remembered her name. She is excellent, reasonable, so, so knowledgeable, quick, to the point and always right on!Again, I LOVE this place!

My daughter needed a drug test, physical, and YB test for her school elective requirement. They were fast paced friendly personable and cost effective.

The staff was polite and professional. The visit was quick, professional, and the doctor was very knowledgeable at diagnosing and treating my symptoms.

Friendly and professional staff, clean and inviting facility, and knowledgeable and compassionate medical professionals. I highly recommend.

From the front door processing in to processing out it was outstanding! ! Very good service !!!! The doctor made me comfortable and she knowledgeable for the process of the service for my visit!!!!❤️⭐️⭐️⭐️⭐️⭐️

Staff was fantastic! Took care of my condition very professionally.

Very pleasant experience, despite feeling so sick. All the staff were wonderful from receptionist to nurse practitioner! 🙌🏽They were quick and got me out of there with medicine prescribed to my pharmacy. The only time I had to wait was because I didn’t have my wallet with me. So it was nothing on them! Plus it’s a clean facility too! Definitely recommend!

Very welcoming! Friendly staff! The doctor was phenomenal, the medical assistant was impeccable front desk representative was awesome! I had a wonderful experience, despite the fact I was in horrific pain from being sick. SIMPLY THE BEST URGENT CARE INVENTED! The STAFF AND DOCTORS ARE PHENOMENAL!!!!!!

MY experience at Midwest Express Clinic was GREAT!! Very efficient people!! THANK YOU!! I JUST WALKED IN and I was Helped Greatly!!

Midwest Express Clinic is the place the go!!! Their customer service is SECOND TO NONE! The entire experience from the moment you walk in till the moment you leave always exceeds expectations.....If I could give 10 stars, I would.....I am a regular and will continue to be one with the unparalleled experience that this company provides.

Excellent staff. Especially the intake person. I unfortunately do not remember her name but I do know she was awesome. Kept good conversation keeping me and my daughter informed about what she was doing and why while also small talking and making us feel comfortable at all times. Doctor was super sweet!

Friendly and professional staff. Excellent care from the doctor- she explained everything about my care and was very personable. There was a steady stream of people in the waiting room but the nursing staff was on top of it, and i didn’t have to wait long. i would definitely come back- i am from Washington DC and our urgent care wait is twice as long and. it half as good.

The place in merville and portage Indiana are great the people are so warming and embracing. They make me feel like family. Monica and the red head you lady in portage sweet.

I had shooting pain in my right eye on Mother’s Day. The clinic took me in right away. The doctor and nurses were very supportive and wanted to make sure they were diagnosing me correctly. I ended up going to my eye doctor the next day just to make sure, and he said the doctor at the clinic made the right choice! Also, on our way out of her clinic, the nurses gave my mom a rose for Mother’s Day- so thoughtful!

Very professional environment. Doctor is very knowledgeable. Helped immensely.

Everyone is always so pleasant and helpful. The wait is never long and the service is always great. I highly recommend this facility.

The staff was amazing. I saw Jen she was very knowledgeable and compassionate. She took her time and listened to my concerns.

Place great the receptionist ashely was great n very knowledgeable the Dr was polite too highly recommended

I work with the public daily. Whenever I’m not feeling well, I can always go to Midwest clinic to get tested for the flu, Covid or strep so I won’t make my coworkers ill. The staff is extremely nice and accommodating and their prices are better than urgent care AND you get your results in a matter of minutes!!! Love Midwest clinic!!!

Very welcoming LOVE their service DEFINITELY will go again if needed!!! I went to the urgent care in merrillville right off Highway 30 and the wait time is not long at all

Everyone was very pleasant and polite. We were greeted upon entry. Wait time was not longer than 5 minutes. I love the customer service. Even with exchanges of rooms because of what my grand baby needed. The wait time was amazing. I love that we were able to get in and out. The nurses were also pleasant and open to what we needed. Great job.

I came in feeling miserable from food poisoning, but the staff made me comfortable and helped me feel better within hours.

Always have a great experience here with all the staff. My go to spot for when myself and the family are sick.

Every time I have came to Midwest Express Clinic the receptionist has been very kind ,helpful. The wait isn’t too bad either even when I was real sick.The t Doctors I’ve seen have been very gental, a kind. I will now make this place my place to when I’m sick hours are fantastic. If you use Midwest I hope your experience is enjoyable as mine have been .

I love this establishment. What I dont love is that now I have to track Jennifer down at another one if Kenyda isnt there. Ive never had such a wonderful experience as I do with them. You need her back at this location its not the same at all. Theyve known my kid for so long its heartbreaking and I dont want to find some other doctor I have to back track a history about my kid. I will follow her!

From the time I arrived at the office the service was impeccable. The nurses assistant was superb and the doctor actually listened and examined me the way doctors should. Listening too the patients and not typing away. Looking at a patient eye to eye. The only downside was the waiting room was small and many 😷 sick patients. The wait was as least 2 hours. But otherwise top notch service.

Fast service. The doctor and other staff was very friendly

A great experience everyone was so helpful. If need I will be back and will tell others.

The customer service there is superb! It’s the type of treatment you need when in any type of medical facility. From the moment I called until the moment I left, I was treated with care. The young lady at the front desk made my 5yr feel extremely comfortable and the nurse practitioner showed sincere concern with my son’s issue. I look forward to returning!

Very clean and excellent staff!! My daughter cries every time we go to her pediatrician, and they all took the time to explain things and what they were doing so my daughter was comfortable. She HATES the blood pressure machine, and they took the time to show her what it does, and she actually let them do it. I was shocked. Thank you staff for caring so much! ❤️

I love coming here for my whole family. The service is quick, but the visit with the doctor is not rushed. The office is always clean. All of the doctors are great, especially Dr. Jenn Sellers. She is amazing because of her thoroughness and warm demeanor. We appreciate her for taking care of us everytime.

Extremely fast and thorough healthcare facility with a wonderful staff. I was very blessed to be seen by nurse practitioner, Keona Davis, who listened to my concerns and treated me with the most loving care possible. I couldnt be more grateful to this facility and would not hesitate to visit again for future healthcare needs. Thank you!

Everyone is so nice and informative. It was a very pleasant experience!

Staff here very unprofessional! Wouldn’t recommend this clinic to my worst enemy!! I went yesterday 2/14&today 2/15 and both times was told I had no insurance coverage! So they wanted my debit or credit card for payment! I have Medicare and private insurance and had been here several times before and was treated with no problems! But they must have a lousy new staff because they both claimed they called my insurance and my insurance said no one called them! I explained over and over that Medicare pays and whatever they don’t they bill to ins but she said no so I left and wil NEVER EVER go there again and will tell everyone I know not to go there!! I then went to Franciscan Wellness by St. Mary’s and had N0 PROBLEM!! Staff there knew exactly what to do and was treated with respect!

NP Davis is phenomenal! She is so personal and takes the time out to listen. I have been here twice so far and I will never go to another Urgent Care. I found my office I will always come here when I cant get into my doctor or if I need Urgent Care. I will also say all the staff at the Merrillville/Hobart location are all very friendly. I highly recommend this office. I also want to say thank you to all of the staff in the office for your caring and friendly touches. Keep up the fantastic work.

I have always had good experiences with Midwest Express. Great care, in a timely manner. It beats the long wait times of going to the ER for things that can be handled in a non-emergent situation.

Never 👎🏼 will I ever see this Doctor again. They want you to pay $30 and up for a copay just to have me sit in there, and then send me on my way. I clearly have something wrong with me, that he can physically see, and he just sent me home. The most nonchalant most unhelpful doctor I’ve came across. If your in the Merrillville area, I advise you not to see him.

Cant even begin to give the millions of reasons to go here! So convenient, prompt service, very thorough and compassionate! Got medicines that are actually necessary and are working, not just cookie cutter same old same old! This clinic is amazing! Just went yesterday so not feeling 100% yet, but definitely on the way to it! Highly recommended!

It was my first visit it was very clean the staff were very nice and informative. Sarah at the front desk I believe that her name she was very nice and made me feel comfortable

Everyone there was pleasant! Dr. Was very caring

NP Victoria (I believe) was great. So was the girl who took me back to get checked in. So glad I went here cause I couldn’t get into my doc. Already feeling much better and the wait little to none. Thanks guys!

Staff is very professional and knowledgeable and very kind you feel like you were taking care of by very good friends

Definitely will be returning!!!! I think I waited only three minutes before they called me back. The nurse that took me back for blood pressure reading and questions was friendly, engaging, and down to earth. I dont remember her name but she wore black glasses and had long black hair. NP Amanda was awesome. She too was friendly, knowledgeable, and patient. The building was clean and organized. It was like an assembly line and Im Not upset about that. Best clinic Ive been to in years.

I’m new to the area and my daughter needed a physical. My brother told me to try Midwest Clinic they’re Awesome (his exact words). From us walking in to leaving out was a Welcoming experience! The front desk person happily greeted us and professionally acknowledged us having everything organized on what we needed to do.I felt as if we were the first ppl she encountered that day and it was after 4pm. lol The consistency and professionalism didn’t stop their from the checking blood pressure etc. very nice and knowledgeable and moved right along to seeing the NPpersonable, knowledgeable, They all made us feel comfortable and Welcomed!I also enjoyed seeing the consistency on how others were treated coming through the door.Thank you, you don’t get Awesome service everywhere!

Everyone from start to finish was very friendly and helpful! From the receptionist (Jenna? I think her name was?), to medical assistant Emily, and nurse practitioner Keyona, I was in and out quickly and treated with care! Great job ladies!

Great place I love the staff and environment my daughter always feel safe there

Very kind and fast service. I would highly recommend.

Jennifer was amazing and the girl at the front desk was also wonderful!

The staff was very welcoming and friendly. Considering it was late on New Year’s Eve, it wouldn’t have surprised me if they were in a rush to close the clinic, but that wasn’t the case at all. They were warm and welcoming.

I had a case of poison Ivy. The staff got me tbe right medicine and now Im feeling much better!

The wait was not very long, check in process went smoothly for my first time visit. It helped being able to complete the check in online before your visit. Everyone was very pleasant. Doc. Shee took time to listen to my issues I was having and examine me before she diagnosed and treated me.

Excellent staff. Five star service. #1 urgent care.

I was very grateful! Everyone was very nice and professional! I really appreciate Jennifer, the nurse practitioner. She was very informative and thoroughly explained what was going on with my child. Her entire team genuinely showed interest and compassion. It was greatly appreciated.

Had a great experience. Staff was help and kind.

The service from the front desk is terrible ,extremely terrible. The service in the back is great. They need new people in the front. They are the first people you see and they should be welcoming but it’s not. I can honestly say I will never go there again. I will only go to the one in Portage.

I really want to shoutout Kylie for her amazing customer service yesterday! Although I’ve been to other locations I decided to go to this one yesterday and she did not make me regret it. I commend her for being patient as my two small children ran around and wanted to play with everything. She was very accommodating and even let them pick out goodies at the end. The wait time wasn’t long considering there’s only one provider. The Nurse Practitioner was very nice.I also want to shout out Amanda in the crown point office. I called that location prior to arriving at the Merrillville one and she had great phone etiquette. Kylie said it was only her 3rd day. So thank you Amanda for being so nice over the phone!

Kristina PA-C at Midwest Express was kind and thorough, the woman (radiology tech) whom checked me in was also very kind. When the docs offices are closed and you need to be seen, Midwest express all day long. Thanks again to their team!

Physician Keona Davis was great. With her being the only one in besides the nurse staff and front desk reps, she handled the many patients with ease. The whole staff worked together to get everyone seen. I was a walk in suffering with a cold and I say kudos to Physician Leona Davis

MEC always provides exceptional care and they did again. The receptionist was friendly, the Physician’s Assistant, Pamela was very professional and efficient. The Nurse Practitioner, Jen was very knowledgeable and thorough.I’m so thankful that MEC is there for my family when we need it.

We were walk-ins but were seen quickly. Staff were very professional and accommodating and we were treated well from reception all the way to the NP. Very reasonable rates and pricing was transparent and upfront. Wonderful experience!

Excellent customer service. Staff is very nice and compassionate.. When you dont feel well, it nice to have someone treat you with so much care and respect..

I like this place, is fast and friendly. I feel better when i juts come

Always fast and efficient care!! Our wait time was a bit up due to a complex case on another patient- but compared to wait times from the past at competitors of 4 hours we were done in 90 minutes. The NP was so apologetic and terrific. MWE is our go to when pediatrician is booked!! They are truly as asset to our community!! Great care and compassion

The woman at the front desk is amazing. And the doctor that saw my daughter was amazing as well. I enjoyed our visit.

I took my daughter here and while the care we received was great, I DO NOT recommend this location!!! They did not bill our insurance. I was unaware thinking all was fine and then I got a letter from a collections agency. I contacted Midwest Express, my insurance and the collection agency. MWE put a hold on collections because a claim had never been made. So they falsely said it was denied.Again, months went by and I thought everything was resolved when I hear from the collections agency again saying it was denied and I have to pay the entire bill. It is not my fault their billing department had an employee who didnt do so their job. I would avoid the Merrillville/Hobart location!!

I visited the Hobart location on 7-9-24 around 3pm.The medical provider and staff were wonderful. It was the smell that was in the building it Smelled like Raw Sewage. It was Horrible the staff or patients shouldnt have smell that and especially the staff who have to work in that environment. Shame on the Building Management for not addressing the issue. At least close the site down until you get the issue fixed.

I took my daughter in last night and the place was packed. We checked in online but so did everyone else so we waited longer than expected to be seen. However, the staff made it worth the wait. It was closing time before we even got into the back but all of the ladies were extremely helpful and in great spirits!! They didnt rush to get us out. It was definitely worth the wait. Nice work ladies!!

What a great experience I had at a recent visit. I’m very pleased with the quality of care, and especially the Sunday hours. My condition had a window of time in which to start a related medication and being able to be seen on a Sunday was pivotal in my recovery. My PA, Kristen, was engaging, very knowledgeable, and communicated well. I highly recommend Midwest Express for any urgent care need.

Everyone at Midwest Express Clinic was very nice and professional. They got us in quickly, did a thorough exam and took great care of my daughter. This was our second visit and we definitely will be back! They are wonderful there!

The staff was VERY VERY FRIENDLY AND HELPFUL, Im a big baby when it comes to doctors office and hospitals and they treated me with the utmost kindness SHOUT out to Allie and Christina

Whole staff was great! Got me checked in and seen pretty fast. I kind-of knew what I had, but they quickly ruled covid, and the flu out. Prescribed what I normally take for a sinus infection and got me out.

We are visiting from NC. Our 2 year started running a fever and wasnt feeling well. We found Midwest and I could not have asked for a better experience! All of the staff were great, our provider was fantastic and we were in and out with no problems! Thank you Miswest!

Was super friendly, efficient, and all around please with my first time going there and will continue to go there now that I know they arent only just a urgent clinic but also a primary care provider as well.

The Nurse Practitioner that I was seen by was exceptional. She listened to my concerns, asked questions, and was genuinely concerned about me. She was very personable and made the visit memorable. Midwest Express is a great option when youre not feeling well and need to be seen quickly.

Dr. Jennifer & her staff are Awesome! They are all caring, attentive & polite! They took good care of my son & got us on our way in no time flat..

I received great care and will be back if necessary

Greeted upon entry. Waiting area, restroom and exam room were clean. Staff was friendly and professional. I was seen by the physicians assistant and she listened and treated me accordingly while explaining the tx plan.

This was my first visit, and I loved the fact they are available on the weekends. Sicknesses does not care what day you get sick. My test results were in good, and they were fast with the patient intake.

This review is for A. Moyer, I can’t express my gratitude enough for her saving my life! Without me even telling her much and before any test results came back she read me like a BOOK! Every prediction was spot on. She’s clear with her instructions and straight forward with referrals and prescriptions. This woman deserves so much recognition praise! Thank you so much!

I needed to be seen for immediate care but did not need ER level care so I decided to try MEC. The man at the desk was so nice and the lobby was clean and decorated cute for Christmas/Holidays. I filled out forms, waited a little bit, they called me back took vitals and I waited again, I didnt mind the wait cuz I needed to be seen for my issue. I was seen by a PA, I love PAs! She was understanding and thorough and knew just what I needed, antibiotics. She sent the Rx promptly to my pharmacy. Im already feeling better and am so appreciative of MEC. I will use them again if need be.

Great staff, very polite at the front and inside.

Jasmin was absolutely amazing! I received the best patient care Ive ever received anywhere else. I was absolutely amazed with not only the quality of care but also the compassion and empathy from her.The facility is clean welcoming, warm and very inviting.

Great place to go for medical care. If you cant see your PCP, Midwest Express is the next best thing. They actually treat your situation and provide real care not just a Band-Aid approach. And nice people too!

Nice and clean. Well organized. Friendly staff. Dr Lisa was great. Pam at the front desk was very kind and patient. (I had no voice). Also I like they have other services. Botox etc. Good to know.

Very clean facility. The staff was awesome! I received the care I needed. Great place! Jennifer Sellers is the best!! She is very caring and knowledgeable. The entire staff at this location is pretty Awesome!!!!

Crystal the nurse was amazing. Claimed me down. I was feeling awe full. She was great! Sharon, the Doctor was nice and and explained everything what was going on. She prescribed me some meds and 24hrs I am starting to feel better. All the staff was friendly and it he waiting room is extremely kid friendly. Very clean and very professional. Highly recommend vs going to the ER.

This facility was a pleasant surprise. Went in expecting to wait at least an hour - I was out within 35 minutes!! I’M NOT KIDDING!! Class act from the front desk person to the doctors I was thoroughly happy. On my meds today recovering. It was the best accident I ever had - meaning it was an accident I stumbled on the online!! GREAT PLACE!! Kay Anderson

Was out of town visiting family when I injured my finger. My sister in law brought me here because she had used them and was happy with her care. I’m very satisfied with the entire process, registration to checkout. My only suggestion is to give written discharge instructions or refer to somewhere online. Thank you!

Midwest Clinic is a great place to go to. There was no long wait. I was in and out. The receptionist, medical assistant, and the PA was all nice and professional. My prescriptions were at the pharmacy when I left. The clinic was also clean and organized. Great experience overall hands down.

I was a walk in and had to wait awhile due to the volume of people there the day I went. I would say thats because they are in demand for being so good. The staff was friendly, courteous and caring. The Doctor was great and my prescriptions were phoned in very quickly so by the time I got home I got a call from the pharmacy that they were ready for pickup. It was a good experience and I will definitely go back there if I need their services again.

The service was very quick and the staff are all so friendly and make you feel valued.

Every experience I’ve had at this MEC has been a positive one. Short weight time, compassionate care, and got what we needed to get well.

Every time i come here i always get friendly staff and very informative doctors. They thoroughly explain to me anything that i dont understand. Its always a very quick process from beginning to end. Would recommend better than the merrillville location for sure.

From a professional medical retiree, They were this most friendly and efficient group I have had the pleasure of dealing with.

All the staff was very nice and very informative especially the NP she helped me with my problem right away and I specially thank her for that and I will be going back again. Thank you so much.

Quick, courteous service. Was given great treatment!

Love Midwest Express Clinic. Very professional..staff is pleasant. They offer a wide array of services. Prompt service. Clean environment and I am a hard stick when it comes to getting blood from my tiny veins. They called in the pro...Gloria and she got my blood. We all laughed and I was taken care of. Will continue to come back. God Bless the Staff.

This was the BEST experience Ive ever had with an express/urgent care! Being able to do the paperwork online before going and saving my place in line was great! If ever I need urgent care again this is the place for me. Thank you Midwest Express! Kristina M. the PA is wonderful!!!

Amazing staff with excellent service, who saw me in a timely fashion! Thanks!

Very friendly ladies with smiles and gratitude,definitely recommend to others as myself will return if needed,place was clean and very positive environment

Dr. Davis is phenomenal! She listens carefully to your concerns and works closely with you to find a solution. As a patient, I really feel seen and heard and that is vital when seeking a healthcare provider. If you’re in her care, you know you’re in good hands!

Doctor McClellan was very professional, yet compassionate…the front desk personnel were also first class .. my best experience in going to an “emergency room” setting for an accident that I’ve ever received!! Thanks for asking!

The waiting room was pleasant to sit in and we were called in quickly. Every staff member we encountered was very kind and helpful. This is definitely a place I would recommend anybody to.

I had been experiencing a rather nasty runny nose for a couple of days. With the Corona virus on the upswing, I thought Id better get tested, just in case...The clinic was busy, which is understandable these days.I registered and waited my turn for treatment.When I was called in, I met a friendly staff and a clean, well - lit facility.The testing was straightforward and the staff was attentive to my concerns.My results, happily, were negative.I highly recommend Midwest Express Clinic to anyone who has the need for fast and thorough medical care. 5 stars!

First, the place was immaculate, just as it should be. The receptionist was friendly and efficient. The nurse practitioner was professional and informative. It didn’t take long to get in and out. It was a pleasant experience.

We went to Midwest Clinic twice this month. We were very pleased with our experience. The staff was very friendly. The first time we were seen by the doctor and the second time by the nurse practitioner. Both were very nice & professional. They answered all of our questions & took care of all of our needs. Great service. We will be returning although not very often I hope.

Very friendly and professional staff. Wait was not long. I didn’t have an appointment and they were still able to see her. Very pleased with my appointment.

This was my second visit to the clinic. My waiting time was less than 5 min. X-ray showed that I had a broken finger. I was out within 20 min. The nurses were great 👍. No wasting time. The doctor was on top of the problem. My 3rd visit was the same as above. I was released with no more visit was needed. Thank you Midwest Express for the great service.

As soon as I walked in I was greeted with a smile and kind voice. Did not have to wait very long and everyone was very professional and knowledgeable.

Very, Very quick and fast. Went for birth control options !

This Midwest Express clinic was very clean and all staff was pleasant, friendly and helpful. The MA checking me is was great and Dr. Caleel was very easy to talk to and he took the time to ask me all the questions he needed to make a diagnosis. I was in and done in a short amount of time but was never rushed by any of the staff.

This was my first time at this clinic and I was impressed with how friendly and professional everyone was. The assistant who checked me in, the nurse who took my vitals, and the dr who took her time answering all my silly questions, were all so friendly, understanding, and patient. I showed up about 30 min before closing and most people would have been annoyed and rushing me out the door. I would definitely return to this location if needed. Thank you all for being so friendly and helpful.

My 5 yo does not like going to the dr. He was kicking and screaming not wanting to go in. Yesterday they made him feel so comfortable. The triage nurse explained to him the bp cuff and how it works. The np let him touch the scope first that looks into his ears and it made him feel much better about her doing it. By the end of it he was all smiles and giggles and said the dr wasn’t so bad

Staff was great! Im hearing impaired and rely on lip reading or my phone to translate. EVERYONE was great about it! I was in and out in less than an HR and got everything I needed. Will definitely come back!

I have been to Midwest Clinic several times in the past couple years and the staff there is great! Professional and friendly. Will definitely continue to go there.

Midwest Clinics are amazing! I’ve been to a couple different locations and they’re equally as efficient and caring! Thank you Pam, Lauren and Jen for a wonderful experience at your Merrillville Clinic!

Extremely pleased with facility and the staff. Diagnosed my daughter with strep and the staff was so nice and extremely thorough! Thank you ladies for everything ❤

My visit went very fast.The staff was excellent and I left there with great results

The administrators at Midwest Express Clinic on East 81st Avenue in Merrillville are so very courteous and helpful… The administrators waited on me immediately and I was in and out in less than ten minutes…There was no playing around…they take care of their clients! Thank you so very much for being so attentive and helpful!

The staff here is exceptionally professional and quick! They get you in and out and despite all that Im that sure theyve experienced, they are in very good spirits. I have been tested twice for precautionary measures and they took very good care of me each time! The facility is clean and safe! Parking is plentiful and its in a great location. 👍🏽

The staff was friendly and helpful. I was seen within just a couple of minutes of arriving. The nurse practitioner was friendly, efficient, and explained everything. Would absolutely recommend!

Great experience!!! I had to take my 7 year old in for a scratched eye. (He was trying to cuddle one of our baby chicks, and it decided to give him a love peck right in the eye.)He couldn’t open his eye, and I had to help him miniver around the office. The office it’s self is very nicely furnished , open, and airy. Very clean. The front receptionist was welcoming, and kind. And verified everything was squared away before we were called back. The lady who roomed us was also very kind, and patient as we were moving slowly.The doctor we saw was absolutely amazing! She was incredibly patient with my son. I had explained to my son that he may need drops in his eye in order to have them look at it before we went in. So he sort of knew what he may need to do.The doctor talked directly to him and explained what she needed to do, and was very understanding when he got a bit freaked out due to the drops potentially burning a bit. (But I appreciated that she explained this to him ahead of time so he knew what to expect.) she worked with my son and I as we tried to figure out the best way to get the drops in, because he was so nervous about it.Ultimately we were both able to calm him enough for him to allow her to put them in with out having to hold him down. Which I really appreciated, as it was not a negative experience for him.But then she went above and beyond telling him what a good job he did and asked if he would like a snack. She brought back some snacks for him, and he was so happy about that he let her look into his eye (after the drops kicked in) with no issues.When you have something like this going on, it’s so nice to encounter such kind and understanding people. This office should be commended on the kindness and outstanding customer service they give! I would not hesitate to bring my son, or my family back.

The entire staff from front desk to triage to the doctor was absolutely AWESOME!! I felt incredibly grateful for all of the help and top notch patient care i received. I walked in feeling terrible and everyone was so down to earth & kind & the dr. has a awesome bedside manner and is very thorough in the care he provides. This place is highly recommended 👌

My son was very sick and the Merrillville staff was so wonderful! The check in upon arrival was quick and the receptionist even helped locate his insurance info because I didn’t have the insurance card! The NP was excellent! I couldn’t have asked for more helpful pleasant people!!!

From the minute I walked into the clinic, to the time I left, I received great customer service! Very easy to book online. Dr. Khalil was professional and caring, as well as all the staff. Would highly recommend. I was visiting from out of state and most pleased with the ease of booking and quick follow up. Thank you!

First time going here, son wasnt feeling well and they got us in and out in about an hour. Front desk was helpful and kind and the information we received during his checkup helped. I will definitely go here again for future walk in needs.

They are very nice here at this clinic; Specifically yesterday. Wish I could remember the front desk persons name. She was so very friendly and welcoming. And Shy (Sp?) Who administered my Injection was awesome! They both were truly lovely. Professional, yet so caring and calming presence.

I was impress with NP’s there. When answering the phone, new employees need to be more informed. First time I called, told work physical only $35. Second time told in detail two prices. It would be helpful to get correct information. New employee did not want put official stamp on physical form, said NP signature enough. The front desk person stamped form with no problems when I explained form too plain, not official looking!

Everyone was very nice. The Dr was excellent and very theral.

Incredible staff amazing bedside manner best providers Ive ever been to

I want to take a minute and thank the staff for their dedication, professionalism, and patience during these trying times. I am a COVID nurse and I know quality care. My familys nerves were on edge they were late and everything was going haywire this morning that they arrived. The staff worked with us to fit us in and rearrange appointments. I for once in 8 months of caring for others had to rely on others handling things to test my family. The staff here shined brilliantly. A million thanks and may God keep each and everyone of you that are sacrificing to help others safe!

The Midwest Express clinic was absolutely professional and attentive to my help needs. I actually felt more comfortable and cared for coming here than my regular doctors office. This place is amazing I hope they continue the exceptional work!

The staff is absolutely amazing!! Always friendly and welcoming. I have never had an issue and when I check in online I have almost no wait time. It’s amazing!! And a super plus is they have a little prize basket for kids when they leave, which I love! Definitely makes it feel like an established doctors off and not just a walk in. Thank you!!!

Love this place. I have one closer to me but will drive to this one because I always have a great experience and I love the staff. Sometimes I feel like they care more then my regular doctor.

My daughter needed to be seen and I couldn’t get her in to her normal doctor soon enough so we made a visit here. We were literally in and out in 30 mins! Everyone was friendly and attentive! This location is closer to home and will definitely be visiting again if we need too!

Quick in and out! LPN Jennifer delivered great patient care. This was my third time and will continue to use the clinic in Merrillville. I love the Covid testing and follow up care.

The few times that I have been there, the staff was always very nice and helpful. They get me in and out real quick without any hassle and seem to know what theyre doing. Also they laugh at my jokes occasionally lol

Great customer service 👍 I was in and out Just like it was said the staff and the Doctor were the Best 👌 💯 percent 👏 I was Blessed 🙌

Very nice staff and nurse practitioner. They were very caring. They got me right in to be examined. It was great to have a place I can go to anytime especially on a Sunday when my doctors office is closed or need immediate care.

Just want to give a shout out to my NP Sharon Greiner! She was very patient with me and my questions, she explained everything clearly, was very conscious when doing the physical exam, and showed she was knowledgeable and confident in her management. She is a very happy person and shows she loves her job, which is a change of pace from other providers. Definitely recommend going to her, you would be in great hands!

Flew in to IND from Augusta and somehow got COVID even had all my shots. I went in to this very clean and professional clinic. The people were very kind and attentive. They were efficient and in no time at they gave me my results. They didnt mind answering my questions and telling me how to care for myself when I go home. Nobody wants to be ill, but its comforting to know that when you are sick theres a place with people who really want to help

The staff was very friendly and dr Kristina is awesome. She didn’t just pass me off. And she is helping me with my arm the heal before we have to try something else

Everything was perfect. I walked in and was seen right away. The front desk staff was efficient and very friendly. The doctor was informative and made me feel at ease. Super happy with the whole experience!

Everyone here is friendly. Been here several times with different nurse practitioners and each one is awesome! I definitely recommend

I take my self out there or my family we are greeted very friendly and process of signing in are very fast the wait is not bad at all bout 10 min max two times faster than other clinics fully recommended

Nurse Practioner K. D. is a true treasure. We look forward to seeing her again. I have used the clinic several times since our pediatrician retired. We have never waited more than 15 minutes to be seen. The staff here in Merrillville is amazing.

Heading out of the country for vacation.. already vaccinated and boostered up, but I still needed a negative Covid-19 test and I went into Midwest Express Clinic and they got me in and out. Great hospitality from the staff.. I have used them every time I needed a test and it was always a great experience. 😁😁😁 nice to know also that they have urgent care. I have had to go in for those services as well.. same great service..

Service was 10/10 done swiftly. The staff were very nice and it was very convenient to stay in the car. The swab was gentle for my kids. I said I would come again in the future and I ended up coming back a couple weeks later for another Covid test. Still very happy with everything!

I heard about Midwest from my niece and I was in a situation where I thought I had Covid and wanted to be tested so I went there and Amanda saw me and everything was in a timely manner service was Great. Also I revisited Midwest yesterday the 29th of May due to feeling horrible and I had been exposed to Covid. The receptionist on the phone was very friendly and patient. I had to call several times because I was going the wrong way. However Ingot there and she knew it was me she was friendly. Crystal waited ony granddaughter and I and she was very proficient. She tested as I needed because I was sick. My visit was Great the doctor was very informative about my results so yes I would Definitely go there again

Great service, even as a walk in 20 minutes before they closed. Very kind and polite staff!

The personnel were very professional and courteous . They took care of me in a timely me manner. I will recommend to anyone. Thank you for great care !

My experience, including recent visit has been excellent. No long waits, professional and caring staff, adequate medical attention.

I entered a wrong number on your survey, that was not my true response. Your medical facility is just awesome, and I will definitely be back. Thank you so much for seeing me and attending to my urgent need of pain. The entire staff that I met with, was just awesome! I am finally getting some relief after suffering with two weeks of pain. Again, thank you for the great service.

Friendly staff and nurses, my go-to place!

It was my 1st time and Jennifer was AWESOME!!! Not only do she have THE BEST customer service and THE PERFECT attitude to check-in guests, she multi-tasked by giving us the Lipo-B shots, too. She wears many hats. I scheduled my next visit around her being there.

The only reason I didnt give 5 🌟 is because everyone including myself always has room for improvement and growth. The Midwest Clinic in southeast Merrillville is the best. I took my son there for his school physical and the staff was amazing. They were very warm and friendly, I will be going back. Sorry I cant remember names but the young lady at the front desk tried to feed everyone and she had a great sense of humor. The young lady who did the initial assessment and the nurse practitioner were very nice as well

Loved Keona! She is a provider that actually listens to her patients and is also informative...made our experience excellent even though we were ill

I had a great experience from start to finish. The ladies were great! They were professional and polite! The NP was amazing and very helpful! Thank you ladies! God Bless You!