Mercy couldnt have been nicer and made my teen child feel so comfortable because they are not a fan of doctor visits! And same with Josh - he was very personable and we were glad to be taken care of by them both. We picked our prescriptions on the way home and theyre feeling so much better after a couple days of rest & medicine. The office was very clean and organized and welcoming as well.
Excellent staff and doctor. Went in because I was worry about my finger that was swollen. Very pleased with Dr McKinley who saw me and did indicated had a cuticle infection. Was very informative before giving me antibiotic. She looked in my Inova chart to see medications I was taking. I highly recommend this urgent care. Like my daughter told me its a place you dont wait for hours like in other places to be seen.
Amazing staff and quick service. I was in and out of here within 30 minutes. Im used to Patient First and sitting there for 3 hours so Im astonished about this place. Erica at the front desk, the nurse Omid (I believe?) and Dr. Minhas all went above and beyond.
I had to visit this facility twice in two days for different reasons and for two different people; one adult and one child. On both occasions the reception, initial processing of the visit, doctor and assistant care were optimal. The facility is well organized and super clean. The staff was friendly, caring and super efficient and fully met expectations. There was practically no wait time and the whole experience went smoothly. This will definitely be our new go to for urgent care needs. Kudos to Dr. McKinley and Dr. Osman. They were absolutely wonderful.
Good experience! Seen at this facility before, short wait in waiting room and exam room. Caring, compassionate employees and provider (Dr. Mckinley). Being a retired nurse makes me more critical of patient care in free standing facilities like this. That being said, I would highly recommend GoHealth for urgent medical care.
I was reluctant to bring my 8 year old somewhere we hadn’t been before and now this urgent care will be our go-to. Every staff member we interacted with treated us like they had known us for years- patient, warm, laid back and knowledgeable. They worked as a team and made my daughter comfortable and really took their time with us. Karen diagnosed her in minutes and had a plan in place even quicker. As a parent it was the best experience we could’ve asked for. Thank you Karen, Viv, and the rest of the staff at Inova-GoHealth!
I was able to mame an appointment online for 30 mins later and was seen quickly and professionally at the desk. The PA on duty was pleasant and caring. She was very attentive and listened carefully. My entire visit took less than 30 mins. Very pleased!
Dr. Karen McKinley listened to my concerns. She made suggestions, which I followed up on. She prescribed something helpful. She pointed out that telemedicine didn’t allow her to do everything that she could during an in-person visit, which alerted me to things I should be aware of as time passed.
To the entire team, thank you for making my first visit to the clinic a very comfortable and pleasant experience. I really appreciate in processing me quickly, performing a variety of diagnostic tests, and assessing my issue with the proper medication. Thank you!
This has been our go-to urgent care since it opened and it’s fantastic! The staff is friendly and knowledgeable and you’re in and out quickly. The physicians have been top notch!
Super efficient. Great communication. Patient focused. Beautiful facility. Felt listened to and welcomed by staff. Very easy to save place in line via online and easy to upload insurance info ahead of time.
I visited Inova-GoHealth twice in a week. First, I was able to make an appointment on-line....excellent! Second, I was greeted at both visits with care, kindness and warmth. All of the health care professionals were competent, professional and gave me top-notch information and care. My particular health situation was resolved within the week because of the expertise of the health care professionals. An excellent experience. I highly recommend Inova-GoHealth in Leesburg, VA
The first impression was good but the overall experience isn’t satisfying.Check in was fast and the staff is nice and friendly.I had an eye emergency, so the doctor took culture, prescribed me eye drops, and told me I’d receive a call from ophthalmologist to make an appointment.Eye drops didn’t help, I haven’t had the results from culture for more than 3 days now and no one called me from an ophthalmology hospital. When I called the next day and the day after to ask about culture and talk to the doctor, they told me they didn’t know about lab results and the doctor wasn’t in the office.On the third day I was able to speak directly to the doctor and asked for several ophthalmology clinics recommendations. Then I’d call ophthalmologists myself to ask if they specialize in my diagnose and if they accept my insurance.I’m still waiting for results from culture.
I went for an acute sore throat to Urgent Care at Leesburg. I was treated right from the start until the end. I got prescribed the right medications. I would recommend this Urgent Care to my friends. The staff is friendly and amazing !!
The doctor (McKinley) and rest of staff were great. Promptly seen, issue addressed, and I left feeling instantly better (cornea scratch/abrasion). In and out in 30 minutes and on with my day feeling infinitely better than when i arrived.
I would give a zero if I could. This was the worst urgent care facility I have ever been to. Waited for hours. One receptionist was sitting at the front desk sniffling and coughing wearing not mask. There was only one PA there for the whole place. Not enough staffing. Gave me one lab at a time to drag the whole process out. I will never come here again. You’d be better off going to the emergency room. Which is clearly what several of the people who were being seen there should have been doing anyways as they were showing up to urgent care only for urgent care to immediately call 911. Poorly organized facility, understaffed, and just not good. I am going to another urgent care after leaving to get to pay more after already being charged for atrocious services at this place. Go anywhere else but here.
The experience was great. Came in for assessment of suspected strep throat, front desk staff / medical assistant Erica was great and so wonderful with a 3 year old, and Dr. Minhaus was clear and efficient with the plan. Check in was also seamless
On 6/14/24 I saw Dr. Osmaan Minhas and I tell you Dr. Minhas should be cloned to see patients everywhere. We are the patients, we know our bodies, let us tell you what is going on and our reason to see a Doctor. EXACTLY what Dr. Minhas did, he LISTENED. Afterwards, everything went fast & smoothly. Dr. Minhas was extremely knowledgeable & gave me a thorough explanation. He then ordered lab & Xray. Dr. Minhas explained my lab work, showed me my Xray, then I was referred to a specialist. And, I cannot forget to mention how pleasant & kind Dr. Minhas was.Also, office looks nice & was very clean. Plus, front desk & other staff was kind.One complaint. This info is for patients to check all information on discharge papers b4 they leave the bldg. I gave my ID, plus my primary ins card, then my secondary ins card & said “this is my supplemental ins.” Two days later I noticed my complete last name from my ID & ins cards was NOT on the discharged/billing paperwork, and my secondary/supplement ins wasn’t there at all. The issue was easily resolved after billing finally answered phone in the evening. Billing person was very pleasant & made the corrections. They all still get a FIVE star rating for sure!
Very easy process to “save your spot” ahead of time online. Once we got there we got seen right away and the care was clinically excellent and very professional. The PA and the nurse both were very responsive. They showed me exactly what they were seeing on X-ray and the referrals in my chart made it super easy to schedule my follow up care.
I am impressed by the staff that greeted and signed me in. The PA that took vital signs and the attending physician were excellent. Inova-GoHealth Urgent Care is a 5-star medical unit. Thank you.
My teenager hates going to the doctor under any circumstance, but and we had a very sensitive and uncomfortable situation on top of that. Dr. McKinley put her right at ease—definitely one of the best doctors I’ve ever interacted with my daughter. If I could make her our Primary, I would!
I have had to use Inova-GoHealth twice this summer. Both times the process was efficient and the doctor was able to resolve the health issue with the right diagnosis and treatment plan.
Got in on time, left with solutions to two issues and a referral for the third. LOVE being able to make an appointment at a walk-in clinic. Easy parking too!
Ordinarily I do not contribute or write reviews for anything however I feel that my experience with all of the staff was so superior that I wanted to take a moment to notify the hospital quality department.I found the level of service so unusually high that I even mentioned to my son(who accompanied me during my visit) that all the staff seemed oddly pleasant and happy to be there. It made me feel relaxed and less focused on my problem, while gaining my trust in their confidence.Kindest thanks to all the staff for the friendliest and most genuine care I have ever had.Only 1 small negative comment would be is that the washrooms in the waiting room might need a little more frequent attention - I did however consider that it is a hospital emergency waiting room and resources are understandably prioritized where they should be - that is - patient care and attention.Also, you might consider a multi language friendly reminder sign in the waiting room that mentions to fellow patie…
New hire at the front desk was very pleasant and professional, and the practitioner was both knowledgeable and personable. The facility is also modern and well kept.
Excellent, caring staff who were so good to me and got me the help I needed immediately. Very thankful we chose them.
Staff was great. Got us in and out quickly.
Clean facility, Great staff, and wait time is minimal! Enjoyable experience when I’m not in an enjoyable state!
The entire process was exceptional! Check in was simple, and I love that I received a MyChart notification. The NP who I saw was fabulous - great bedside manor, kind, and efficient. A great experience!
Was seen quickly , rash diagnosed and prescription written. Staff and PA were awesome. Place was exceptionally clean.
I wish I could give less than a one star!I walked in 20 minutes before closing because I had worked all day but had back pain, and the women nurses refused to see me claiming it was too late, they were unprofessional and very rude to me as they sent me away. They were sitting around and there were no patients. I didn’t understand why the clinic was still open but they weren’t accepting a patient. I felt like they were biased towards me. So uncalled for!!
So happy I found this urgent care. Great staff. Quick and easy. In and out with the save my spot option. Will not be needing Patient First with there very long wait times. If you use inova doctors your visit is noted on MyChart! My PCP just called me to follow up. You do not get that with any other urgent care. I will be back and let family know about the great service there
This was the cleanest facility/urgent care that Ive ever been into. The front receptionist was so kind, the nurse was exceptional with my baby and the physician (Dr. Minhas) was extremely thorough and warm natured. Going forward this will be my go to urgent care facility.
Although the wait was long in the waiting area, there arent many rooms. Everyone was kind, friendly, and informative. They were getting people in and out as fast as possible while making sure their needs were properly met. I was extremely satisfied with my visit. This was my first time here and Ill definitely return but hoping I wont have to.
Didn’t have to wait at all and the doctor was good. Way better than any experiences at Patient First.
I saw Dr.Akhtar and was very pleased with my visit! She was very kind, listened to all my symptoms and offered some suggestions to help me. I’d definitely visit her again if needed. Much appreciated!
This is for the Leesburg Inova-GoHealth location. The office is bright and clean. The doctors are smiling. The visit was quick and and easy.
I arrived in the early morning and they responded quickly and diagnosed me promptly.Im very satisfied with my experience.
Really nice staff and SUPER short wait times. I had reserved a morning appointment on their website last night and I was literally the only patient in the waiting room when I had showed up. Going to Patients First just down the road can be very stressful due to the high volume and wait times especially if you’re in pain, but this urgent care seems to have a good system that could greatly reduce these issues that you encounter elsewhere. I hope the wait times stay like this in the future. It was a very positive experience.
Took my wife in yesterday. Less than a 5 minute wait after signing in online. Nurse was friendly and professional. PA was quick and thorough. I highly recommend!
Dr, Sean was great and very kind! The nurse at the front desk was extremely helpful and nice. My daughter and I were both seen very quickly and we felt very comfortable! I definitely recommend this location to everyone!!
The staff and care I received was the best. I felt very well taken care of and would recommend this facility to anyone facing an immediate medical need
The staff was very nice and the doctor spenttime with us to make sure we understood what was going on.
I went there last weekend for respiratory symptoms, after going into Patient First and leaving frustrated. The receptionist was very nice and helpful and the doctor was very thorough and kind. He caught my bronchitis before it got worse. I will never go back to that other place again.
I was able to be seen quickly & efficiently by walk in. Everyone was very kind & compassionate. Thank you Inova!!
Really great and thorough service. I was seen yesterday for a suspected concussion. Everyone from the receptionist to the PA to the NP that saw me were caring, knowledgeable, thorough and they saw me quickly! This will become my go to urgent care in the area.
I was so well taken care of especially by Lyle.He was very much in charge and a great care giver. Marilyn Wilson
Super fast, efficient and the doctor was so attentive and caring!
Front desk, scribe and physician were awesome! Very friendly, knowledgeable, and no wait time! They took very good care of me and addressed my problem and answered my questions.
I walked in and was seen within 5 minutes. I was going downhill fast with a sinus infection. The diagnosis and treatment that was prescribed turned me around in 2-1/2 days. I am grateful.
They were friendly and the service was super fast. The doctor prescribed very quickly and the nurses were super friendly.
The Dr .was attentive, knowledgeable, and kind and took the time to clarify and answer questions. I was so very pleased. The receptionist was warm, welcoming, and reassuring. What a positive experience. I will recommend and return to Inove Go Health Leesburg.
PA Ester Kim excellent chair side manner and seems to know her stuff
Great experience, Great help at reception. Very professional informative Doctors.
Quick and timely service. Clean facility and efficient process.
It was easy to schedule a time to get seen, everyone was very attentive, and because I was already in the Inova system my primary health care physician found out about this, and got in touch without my even having to email her.
Professional care received quickly, courteously and with professional expertise.
Everyone was knowledgeable and caring! The doctor is warm and engaging and was able to quickly diagnose my illness. Thanks!
I lost my voice during COVID and they fixed me right up, even though I had to communicate via a pen and paper. Great doctor and staff.
Amazingly short wait time, quick diagnosis (ruled out flu, confirmed COVID), excellent car by nurse and PA.
You guys are awesome! I got to Maine on schedule and my knee is golden! I honestly dont know how to thank you. From intake to release top notch!!!!
My first time to this UC facility. It’s nice that it’s not so big that you feel lost in the crowd. I was seen right away and got help for my situation.
Great caring staff, very clean Urgent care. Very Professional.
A attentive and professional staff that took good care of my injury
Inova gohealth from the check in being seen by the nurse and the np treating me they are awesome thank you for today visit
Excellent service. Dr. Minhas was knowledgeable
Very nice facility and excellent staff.
They were all great and I appreciate their being down to earth and quick to help.
Quick in and out service; knowledgeable staff
The best especially the RN who gets it right.
Easy checkin Doctor listened carefully to my symptoms and patiently answered all my questions
Very caring and attentive !
Shawn was the best!! The staff was incredible!! Highly recommend!!
No wait time and very professional staff.
Short wait times, convenient location, friendly and knowledgeable staff.
Clean environment, kind staff, knowledgeable physician
People very friendly and kind
Had a great experience. Knowledgeable and kind staff.
Very friendly and helpful
Great place! Awesome staff.
Professional, efficient and kind!
Immediate, effective, and excellent treatment/care.
Everyone was very helpful and professional.
Fast, efficient, friendly, professional
Outstanding service and care.