tru Primary & Urgent Care (truHealthNow) - Leesburg

Tru primary & urgent care took me with speed. The environment felt extremely comfortable and the staff were extremely kind! Jared was extremely helpful and knowledgeable about his field of expertise. I would definitely recommend someone to come here.

The staff was great! Jerrod was waiting for me at the door and immediately moved me to the X-ray room. He was patient and kind with me in positioning of my foot and knee for the imaging. He took good care in wrapping my foot and even administered a shot for pain per the Dr’s direction. He consistently checked for the radiologist’s response in an attempt to get a quick diagnosis for me. Unfortunately it didn’t come before I left but he was prompt with a call the following morning with the results.All of the staff was responsive, kind and patient even though it was the end of their day. Jerrod was the most involved and helped to make the experience pleasant, even under the circumstances

Nice facility but it’s the staff that really stand out in my mind. They were gentle and very knowledgeable! I went home with lots of great advice and my prescriptions were promptly sent to the pharmacy. Overall an excellent experience!

Recently my mother and i visited this location as it is fairly new still, we were greeted by the friendly staff in the front. Natajah was really helpful and knowledgeable getting us settled in with the paperwork to get everything going making it a smooth process, the Np Indu Sharma is very nice as well as informative letting us know how and what to do in the next step we should take. Jared made sure my mother was comfortable and taken care of while getting her x ray while informing her what was going on. We will be visiting again and recommend friends and family to this location.

I have been seen by Jared multiple times. He has great bed side manor, is very caring, knowledgeable and left me with a smile on my face. I was seen by Dr. Indu Sharma as well, who was wonderful and helped me figure out the next steps to take for my injury. Natasha was very helpful over the phone. Overall, great service by everyone I would recommend coming here!

If I could give them 10 stars, I would. This is the first urgent care I’ve been to that actually dealt with my pain before having me get an x-ray. They were caring, kind and incredibly helpful while diagnosing me and dealing with my pain. I highly recommend tru primary and urgent care.

I brought my daughter to the Leesburg location for an X-ray on her elbow. We walked right in. The staff was super friendly, kind and helpful. The facility was clean and organized. I would definitely recommend this location.

This is probably the best clinic I have been to in Leesburg, VA. They have very friendly customer service and are very professional in their service. Also, the doctor is extremely easy to work with. The clinics facilities are modern and well-maintained, creating a comfortable environment for patients. Additionally, the staff members are knowledgeable and attentive, ensuring that patients receive the best possible care. Overall, I highly recommend this clinic to anyone in need of medical services.

Saw them today. The staff is amazing. I for the life of me can’t remember his name but the gentleman that checked me in had a great bedside manner, was prompt, and the provider clearly explained what she was going to do and the treatment. I was in and out in 20-30 minutes. Would give more stars if I could

This facility is a witness of true representation of American values… I am PROUD of you. Ms. Rachel(MA ), Ms. Indu ( NP), Mr. Suliman all three are phenomenal. They deserve the Best rewards. This facility needs to be updated soon to 24 hour services facility. May God bless this facility…expand as much as needed… Regards..7/20/24my health issue got resolved easily. Good treatment 👏😁

Came today friday 24,, what a breath of fresh air, seriously absolutely amazing experience they attended me extremely quickly. the nurse was very very kind, funny and sympathetic, also the provider was absolutely amazing unlike others in this town who talk over you, minimize your pain that they have never experienced, label anyone in any sort of genuine pain as drug seekerd and refuse to give you anything and just forcr you to take tylenol 24/7 which has messed up my stomach but they dont care,this provider actually listened and was completely sympathetifc to me for an injury kve been battling for a year and no doctor took it seriously but she did and wrote me a decent sized prescription of the medication i requested and it felt so amazing being treated like actual human, thank you too all staff there seriously

Great experience. Fast intake processing with almost no wait time. Medical providers were pleasant, thorough and knowledgeable. Highly recommend!

Ms Natajah Fisher was very welcoming and pleasant from the time I walked in the door until I substance test. Ms. Fisher was and Excellent Hire and represents tru Primary &Urgent Care in the best possible way!!!!

People are nice, had my DOT physical but they did not give me my DOT card saying they do not give that out and had to get from DMV? DMV does not do this, for past 20years I have done this the Doctor gives you the card not DMV, DMV cant do it. if you want the DOT physical go someplace else, I now have to go to another Doc office and spend more money and take another day off work to get the card.

All around great experience (besides being sick, lol). Check in was easy, Drs were thorough and informative, everyone was professional and courteous.

Update - Added a star because they reached out after review.------------------------I wish I had a better experience but unfortunately after my visit it went downhill. The visit was great. The doctor was attentive and they got me checked right in with no wait when I arrived. The issue came when trying to get my results. I was told my results would be back within 3 days at the max. I received a follow up call 48 hours after my appointment to check on me but no results. In fact, as of now (over 3 weeks later), I still haven’t received my results. Because of this, I can’t recommend this practice with confidence.

Excellent doctors office super helpful staff very clean and modern appointment time was very short 30 minutes total on a walk-in. The price for care is less than that patient first or other urgent care locations absolutely would recommend.

Great hidden place. Everyone that I encountered was great! The young gentleman at the front desk was awesome. They definitely seem to really care and are very friendly. I will definitely be coming back to them.

I highly recommend this urgent care location. As other reviewers have stated, the staff is friendly, helpful and knowledgeable. The check-in process was efficient and we were seen immediately. Dr. Sandhu quickly diagnosed my 15mo and we left with a clear treatment plan.

The staff is so friendly and they have great energy. Everyone from the medical assistants to the provider and even the manager made me feel so comfortable my entire visit and that they truly care. I wasn’t there for hours like other typical urgent care and they offered me water, hot tea and coffee as soon as I came in! I will spread the word about this clinic :)

Brought my daughter in as a new patient in the evening at the peak of sick season, registration and all, in and out in 40 minutes - you cant beat this for urgent care! Friendly, attentive staff. Highly recommend.

The staff annd Dr. are very nice and treat patients with kindness and respect. I would definitely come back to this Medical facility.

First of all, it is very clean and friendly, the nurses are very helpful and fast, the doctor is a very friendly lady, it is the only place I can recommend.

Dr. Indu Sharma and Mark were great! Victor helped us over the phone. Friendly service. The office is only 2-3 months old and it is the quickest urgent care visit my wife I have ever experienced! They took good care of us. Trust this care provider. :)

Wonderful Staff and so Clean! Best clinic I’ve been too.

The ladies were very professional and helpful, great experience. Highly recommend!

The staff was great and we didn’t have to wait to be seen by the doctor.

The website seemed easy to book but the receptionist had a weird background noise and it just didn’t come off professional. I was actually questioning if I called the right place. I was trying to schedule a virtual appointment and then I was about to enter my insurance and notice they didn’t have all tricare insurances listed. I went to call back and cancel the appointment just to be sure. I did ask if they accept tricare East and the receptionist couldn’t confirm. I don’t know it seemed off due to the customer service skills on the phone.

I went to this Urgent Care 2 times due to a continuous illness. I work locally and my employer requires me to fill out FMLA paperwork after being off for 3 days and they are refusing to fill out the paperwork required. Will follow up on this review.Update: 1/22/24I’ve visited three times now for an ongoing illness that I am having a hard time recovering from. I ended up having to take medical leave from my job. Initially, there was a misunderstanding regarding my medical leave paperwork and it caused some hiccups with my employer. However, this issue was corrected and the provider was very helpful in getting me on the right course of meds. She was friendly and listened to my concerns. Hoping this next round of meds does the trick and I can get back on my feet.

I have never had a pleasant urgent care experience before this. Facility is new and nice. Staff was super friendly. They answered the phone and helped me find a cheaper way to get meds i needed when my insurance didn’t cover. A+ experience on a bad day for me

Hard to find good professional businesses. Not at Tru Urgent Care off of East Market Street in Leesburg. Phenomenal service and customer care from receptionist, to xray technician, to care provider. I felt like they knew everything about how to provide great health care. I was impressed. Processed me, took my vitals and information, x-rays, and onto providers assessment. Smooth...Everyone was sooooo nice which you dont find everywhere. Highly highly recommend this place for any urgent care. Outstanding!

Excellent clinic! Literally, every person I encountered was kind, friendly, and professional. I was highly impressed with the care, cleanliness, and warmth that I experienced as a patient.

My experience was great! Doctor and assistants were very pleasant, respectful and courteous. The Doctor answered all of my questions and I felt like they cared about me and my situation. Thank you guys.

I visited Tru HealthNow in Leesburg, VA for employment purpose health screening testings. The staff was very attentive and showed a genuine and caring side for the patient. The office appeared to be neat and clean. I had no weight time as I was provided attention immediately as I walked through the door. This was my first visit to this newly opened facility.

Unfortunately, my 8 year old son and I had a horrific experience with a nurse practitioner at this location. My son had a object in his ear that needed to be removed and since it was on weekend I decided to take him this location. The NP practitioner tried to remove it with a tweezer which caused my son in so much pain, and even he pleaded to stop with scream and started bleeding from his ear, the NP did not stop until I told her to. She made the situation worse, and pushed the object back near his eardrum. After taking him to an ENT practice on Monday morning, the ENT doctor confirmed that he needed to be put on general anesthesia and get the object removed at a surgical center. Not only she damaged my son’s eardrum, she did not offer antibiotics or referral to another doctor to solve the issue. It was such a traumatic experience for us, I wish I never took my son here.

Five star treatment. Made an appointment with them, showed up, and I was in and out of there in 20 minutes. Superb Urgent Care Facility. Great job by all there.

Injured my foot and ankle and wasnt improving so decided to be seen. Cant say enough good things about the people and the care that I received. Not from the area but highly recommend.

Stuff were good and they wished me happy birthday!!! Best company

I last minute ended up coming here to get my kids treated. I usually never do that unless I do my research, but this was the BEST decision i’ve ever made. It is clean in there, the CMA’s are all amazing, they made testing less scary and quick for them, and their bedside manner’s were the best i’ve ever seen in healthcare. The NP I saw was also just as amazing as them, knowledgeable, caring, and comforting with my kids. 100% will be returning if needed for me or my family. Thank you all so much!

Clean, Friendly, and Efficient. Staff welcomed to office, immediately brought back to a room where they registered me and took vitals. Dr. Came in immediately after, was very thorough, answered all questions.

Update: I aded a few stars because they reached out right away, and communication has been good so far.They have a very poor communication system in place. They outsource their customers service, and it is impossible to talk to someone about lab results and follow-up referrals.Left several messages for Jennifer and no response.

Came at 4pm on Sunday as a walk in after falling down the stairs and rolling my ankle. Doors locked and completely closed. Calling the number then said the office was closed with no explanation.

Efficient and professional care. Well run office and very friendly- great go -to for urgent care needs!

I had the absolute best care I have ever received this afternoon from the ladies at Tru Health. After taking a spill and being neglected at a hospital out of town these ladies got me in and out and feeling so much better. The entire staff was absolutely amazing. I will be making this my healthcare stop from now on!

Ana Lucia the manager is super friendly has grate energy. Everyone on staff was knowledgeable and caring. The wait time was minimal which I love at an urgent care.

My 1 time visiting their location yesterday, love the service was really satisfied, Chelsea was super extremely nice and helpful and the nurse did an amazing job. Thank you so much for your service.

Dr. Jennifer Samuel and staff have been so kind, empathic and compassionate to my medical situation and addressed every need. I live an hour away from the leesburg location, but will gladly continue to be a patient here. Thank you!!!

The staff was very professional, efficient and kind. The facility is very clean, overall very pleasant experience. Left there feeling very well taken care of.

I was nervous to go here because it was a new facility but they are truly awesome! I got a nice cup of coffee from staff while doing registration (which does wonders when you’ve been sick w. A sore throat all day)!!!!! Will be going here anytime I’m sick that’s for sure

Great new clinic! The staff are friendly and efficient, providers are knowledgeable with good bedside manner, and office is clean and conveniently located. Highly recommended!

Amazing! Great people… quick, and listened… amazing place.

Very clean! Friendly faces at the front desk. Easy to get an appt in a timely manner. Kind caregivers.

I recently lost my insurance and needed to been seen for my sore throat and fatigue. Truhealth accommodated me to make sure I could be seen and get my medication. Staff was awesome! Will be going here anytime I need anything medical! Thank you guys!

Was impressed with the speedy service and the very friendly staff. Didn’t expect to be in and out so quick on a Friday afternoon. Highly recommend you check them out.

I did a blood test, and they said they will send me the result in maximum two days.. after seven days, I had to call to find out why they didn’t send me anything, they found out that the lab didn’t send my results, and they didn’t even notice until I called!

Very caring and thorough! all of my tests were done in the room and i knew my diagnosis, recieved my medications, and was home resting within an hour. thank you tru!!!

Always get quick courteous and professional care here. I’m glad I made the switch to them.

Everyone working here on my visit is trying to do a good job. Hope their business grows and their enthusiasm continues. Positive experience.

Great hospitality! Jared the RT was wonderful! And staff was welcoming! Would recommend to Famliy and friends

Beautifully done. Kind, compassionate, and reassuring.

Fast and friendly! The space was fresh and clean. I would definitely recommend to friends.

Love this place. Fast, easy and super friendly staff. Highly recommend this place to friends and family!

Modern, new urgent care with personable and caring employees. Extremely happy with the facility and staff.

Always super quick and easy! Caring providers.

Clean and professional- I’d recommend

Jennifer and Victor were fantastic. I felt very comfortable, had a great experience.

Victor, the ladies at the front desk and truHealthNow, thank you for an awesome experience. I was in and out in about 40 minutes.

- Easy to set up appointments online- responsive staff- fast and efficient resolution of the issue

Great service and really helpful staff

Jared and Jen were awesome! Would recommend to friends and family

Wonderful staff and an extremely clean environment. Great to have them in town!

Brand new office. Nice and clean, efficient to schedule with, and very friendly and helpful staff :)

Great service in and out quickly. Thanks!

Amazing place!!! It was great experience- I was in and out! I would highly recommend this place to others

Very helpful and kind. The guy at the front is jacked

Polite and attentive staff, super clean and was able to get in and out.

Nice doctors clean rooms quick Service.

Fast, easy, and extremely friendly. Thank you!

Clean, fast, great care!

Amazing team

Quick service. Very professional.

Quick, efficient, professional.

Fast and friendly people!

Excellent service!

Very good staff

Great experience with the crew. Went in for a physical and some blood work and didn’t feel a thing. The staff is so nice and care about their patients. Definitely coming back