Got there about 20 minutes earlier than my appointment...was called in immediately... Friendly staff and very attentive. Dr Stokes introduced himself upon greeting and gave little history about himself made it very comfortable. After my examination explain the exterior part of my examination in detail and an appointment was made to discuss lab work within a week. This was a drive by vision of this place I went in about 3 weeks ago asking do they take Medicine and they did I made the appointment and so far Im impressed and have no regrets.
I met my new PCP today, Dr. Stokes. I am a female and he addressed every concern or question I had and really spent quality one on one time with me. He asked important questions and was very professional. Gr didnt rush at all. He took the time and care to get to know about me and my health. I thought only men were seen here, but they accept women too. Which is wonderful because I want Dr. Stokes to be my forever PCP. Not a single complaint, completely satisfied and happy with my initial visit. The waiting lounge is super comfortable too and has great coffee! Check in was smooth and the women working ar the counter are also just as incredible. Spectacular experience. Honestly! Thank yall so much!
Had an excellent experience at Total Men’s Primary Care! The staff was incredibly friendly and professional, making the entire visit smooth and comfortable. Dr. Stokes is exceptional—he’s highly skilled and made me feel completely at ease throughout my appointment. I will definitely be returning for future visits. Highly recommend!
Husband and I were very impressed with Total Mens Primary Care in Killeen. The staff was professional and courteous. Dr Robert took the time to go over test results and explained everything very thoroughly making sure we understood everything. He also took the time to find out about my husband and his lifestyle to help him better understand what treatment to render to him. So glad we chose here to be his primary physician. Kudos and thank you.
The staff is professional, attentive, and caring. I am totally satisfied with the medical care. Clean and well put together office. I highly recommend Total Men’s Care if you are seeking a PCP in the Killeen area!
Today at my appointment I tried to show my I.D. card upon request for my date of birth instead of revealing it verbally. Instead of simply accepting it, the receptionist accused me of having an attitude when I am simply choosing to protect my personally identifiable information from the public. The female reception team is very toxic toward men that come into this clinic. To add further insult, the receptionist told me I should have checked my voicemail beforehand, even though I received a text continuing to indicate that my appointment was still valid 30 minutes later. FYI for prospective patients: They no longer accept TRICARE.
Had a really good experience for my first appointment. Everyone was very nice and efficient and the doctor was thorough and kind. I felt comfortable immediately.
Great staff, friendly and knowledgeable. Dr is a great guy and easy going. You feel at home and the process is seamless. I’d recommend anyone who is considering for primary care or TRT replacement.
I am super glad I found this place! Initially, we went only for my husband, since we thought it was only for men, but we later found out women can go too! So I did not hesitate to choose this place as well as my husband. It was so warm, the receptionist, the nurse and the doctor are just SUPER incredible, professional, they don’t have a straight face and they don’t treat you bad, the doctor is funny and he listens to every concern you have and makes sure you’re ok. I have traumas with past doctors and was afraid to try a new one, but this was definitely the best experience and I hope people find this place and give it a try because I swear it’s worth it.
The staff greeted me with a smile. They were friendly, and professional. The office was clean and I was told to help myself to refreshments that were in the waiting room. The doctor was magnificent, attentive and easy to talk to. After the exam, he asked me if I had any questions or concerns. I would not hesitate to recommend Total Men Care in Killeen to others.
Love this place, has an amazing funny Doctor , his nurses to even the front desk were very amazing and professional, they were fast yet understanding with no question asked with any of my concerns just them wanting to get to the bottom of all of it . Its just a overall comfortable place to be for both men and woman , Would 100% recommend.
Went to the Killeen office. Amazing experience. Dr. Stokes, along with the whole staff, are amazing and attentive.Takes time to speak with you about any issues you may be experiencing, and discusses how to best address those issues.
Everyone was nice and easy to work with. The nurses and doctor were very knowledgeable and understanding. I’m glad I was able to find an office like this.
It was a very great experience. Overall I was very satisfied with the front desk and doctors. I’m glad to make them my primary care office.
Office AC doesn’t work.They used to have snacks,I guess budget cuts,Dirty reception chairs.The receptionist doesn’t act like she should be working anywhere near the medical field without gloves..I used to like the office and the atmosphere but now it seems they just had to hire anybody to be able to pay them minimum wage.I will not be returning to this office for anything, I just hope I didn’t catch anything by waking in.
The doctor that I got to see yesterday made me feel like I could talk and express my feelings and concerns to him and he listened.This really made me very emotional when I left cause God gave me a sign that this doctor is gonna be my savior.If you need a good doctor go here they are the best.Thank you so much god bless.
The scheduling for an appointment was fast and for the most part painless. During my last visit the nurse and doctor there explained everything I asked and were polite during my check up. I would highly recommend this location.
Doctor Robert Stokes is the kindness doctor I never met.he is very helpful,who doesn’t good enough English.also the front desk service is very friendly.and easy makes it appointment.thank you.
This visit that I made to the Killeen office was definitely the best of my visits in the Williamson County area. They were very professional and at the same time personable.
Had to wait a bit but its a doctors office with numerous patients being seen. That said they did get me seen in a reasonable time and the doctor is very thorough in his work and doesnt immediately jump to just issuing pharmaceuticals. I was very pleased with the treatment at this clinic and look forward to being seen there from now on for my medical needs.
I felt welcomed in a Total Mens Primary Care - Killeen was amazing, I was welcomed by staff, Dr. R was funny and super knowledgeable. I actually cant wait for my next appointment. I know, I enjoyed the treatment!
The tele-med appointmemt was very convenient for me and answered all of my questions. I really needed to get some relief and guidance to address a recent illness.
We feel so comfortable went come here the front des Lady she so nice and so welcome everyone work here so friendly. Dr Robert Stokes is amazing very good doctor,Me and my husband feel so lucky to found him . He listens and is very knowledgeable. I also took my kid go with me during appointment here. Dr Robert Stokes is great he is very happy and makes your kid laugh and feel comfortable. This office is very good and I recommend it.
I do not usually see male doctors, but the doctor I saw, I felt comfortable. He was really patient, kind and showed concern in my well being.
Very helpful and answered all questions I had about my health. I really felt cared about and for here. This will truly be my primary care from now on.
Both the staff and doctor were very friendly and knowledgeable and made everything comfortable on my first visit.
What a wonderful experience! Robert is extremely personable, and took his time in patiently explaining risks and benefits of testosterone replacement therapy, and answering all of my questions. If you are looking for a primary care doc, you cant do better than Total Mens!
Ive been here twice/new patient and I have no complaints. All faculty staff has treated me with respect and proper care.
Great experience all my questions were answered and made me feel at ease. Felt like they take the time to make sure you understand what is going on with any scenario.
From the first person I was greeted by all the way to the doctor I seen, were all amazing patient and had positive attitudes! I wasn’t treated like a number but like a human being, and you can’t find that nowadays.
Appointment went well, didn’t feel like I was rushed out of the office and the doctor actually seemed to listen instead of just throwing medicine at a symptom.
My husband came in to get a pinched nerve examined. The doctor was courteous and knowledgeable. He is retired Army and is aware of veterans issues. Its close to our house and they make same day appointments. They take Tricare and our co-pay was only $37.
Very nice atmosphere and people. Valerie was very welcoming and so was Nay. This experience I would definitely recommend for any guy looking for a great clinic. Robert Stokes is the best!
Got in quick and the doctor and staff were friendly and knowledgeable. I truly recommend trying them out instead of the often backed up hospitals.
The experience from beginning to end was amazing. Facility was spotless! Front desk was very helpful and patient with us. Dr. Stokes was attentive and so kind and helpful. Thank you for your excellent care!
Great service, staff was professional and the doctor was straightforward and knowledgeable. Very satisfied with overall service.
Highly recommend!! Right away if you’re not going to read all of this. I selected this location based on reviews. I arrived on time for my appt. The receptionist was very professional and polite. Got my checked in with no issues. Waited for about 5-10min for the nurse to bring me to the back. She was very happy and kind. Mind you this was late in the afternoon so no telling how many she had already seen and was still in a good mood. She took my vitals. Listened carefully while I explained to her my reason for being there. Dr. Robert came after was fully engaged, concerned and explained everything to me and what the appropriate next steps would be. Who and when to contact.Very positive attitude! Addressed all my concerns and more. Got me the necessary paperwork. & sent me on my way. Overall pleasant experience. Looking forward to my next visit!
Great experience and my doctor pointed me in the right direction so I can get the support I need when it came to meds and information.
I absolutely enjoyed coming here. Best service, understanding and helpful. Thank you for everything Total Men’s health!
Just had my 1st visit and it went great. I look forward to receiving my Healthcare from a provider that has the time and expertise I need. I definitely recommend to anyone.
I Lost my insurance and needed my blood pressure medication because it was out of control. I got seen by the doc($150) and got an ekg($50) and he wrote me a prescription for my medication that I picked up at walmart for $15. From my appointment to getting my medication at the pharmacy it was 2 hours all together. They were fast friendly caring and professional. I cant recommend enough
This was a very pleasant surprise for me. I had been going to the Low T Center for seven years, because Scott And White is awful. And then the Low T Center changed ownership, and then they became awful as they wouldn’t allow me to walk in and do a therapeutic phlebotomy. Without that, I would have a stroke. The physicians assistance at men’s health knows everything about testosterone, the downfalls and the good stuff . I tested his knowledge, he answered my questions correctly and then, after talking to him, I realized he knows way more than I do, so I will be using this company for now on as my life pretty much depends on it due to cancer that took out my testicles.
Dr. Stokes was very easy to talk to and informative..felt like Ive known him forever. Staff was very friendly. Overall...highly recommend.
For the longest time I loved Total Men’s until they decided to start sending me messages about the fee I have unpaid. I was caught up on all of my payments then they messaged me that I had unpaid bills. I have called and spoken to the same people 4 different times and they cannot figure out why their system is so wrong about it all. They keep promising a higher up will call and they still will not call me back. I plan to continue reviewing them on Google every day until they resolve their mistakes.
Dr Stokes is kind, listens to all concerns and is informative. Even though it’s a men’s clinic he welcomes women patients for general health concerns (no gynecology because equipment needed isn’t in this office) but he’s qualified to do it. He also has weight loss programs for all. It’s a very nice office setup, complimentary waters, Gatorade n good coffee. Definitely recommend going here.
Place is clean the staff is friendly and very professional, They where able to answer all my question and provide the care me and my son needed. Provider Robert Stokes, MA Valerie and Nay and PC Courtlind. Thank you! Definitely will recommend TMPC-K to anyone. I call other places and TMPC-K was the only one that provided an appointment the day I needed it. Thank You so much!!
Found this place on Google!!! Read the great reviews and set up an appointment for me and my husband! The staff had great customer service! Dr. Stokes is thorough and very informative! I’m soo happy I found this location! If you are in the Central Texas area searching for care this is the place for you!!
I recently relocated from another state and was searching for a new primary care physician in the area. My experience here has been nothing short of great since I contacted them. The facility itself is very clean and organized. The waiting area is always stocked with great snacks and beverages (Mrs. Vickie’s, protein bars, Gatorade, Red Bull, water, etc.) real quality stuff. That’s an added bonus, lol. I have already had a couple of appointments, and each time, I was seen by the personnel on time and without incident. I had several prescriptions that I needed refilled, as well as some changes in other medication that I inquired about. The attending PA at this location has been beyond helpful and has made this transition completely seamless. I needed a referral for my dermatologist, as well as one for my allergist (This Cedar in Texas is no joke!) both referrals as well as all of my prescriptions were sent to the appropriate parties before I arrived home after my appointment. Everyone from the front desk, to the medical assistants, to the physician are friendly, professional, and knowledgeable. I highly recommend giving Total’s Men’s Primary Care an opportunity. I think they’re fairly new to the area, but I am so glad I tried this location. I am extremely selective and have high standards/expectations when it comes to most things but I have nothing but positive things to say about this location this far. Currently I’m using their services as my primary care physician, however, I know they have some other programs like medical weight management that I think I might give a shot in the future.
All around good doctor visit. My doc was very cool about things. He took his time and didn’t seem rushed. He explained what was happening and why.
Starting with the nurses. This place is the best. Felt like I had been here plenty times when it was really my first visit here.The nurse was so friendly,caring & we joked like we had known each other for a long time.Once the Dr came in I Knew right away,I was going to become a patient forever.Dr Robert took time to examine me,listened to me when i asked questions & he was very thorough,took his time going through my visit. I never felt rushed like I was just another number. The entire staff was awesome, the office & exam rooms were spotless.I highly recommend this place. My wife even wished she couldve been seen here.
I did not have an appointment and they fit me in for my situation I was going through. Doctor Robert was attentive, informative and the nurses were great at listening and asking details to come to the best summary of my condition. I’ve already set up my next appointment as this will be my new healthcare practitioner.
Staff was absolutely amazing and they got me right on in and very much helpful
Decided on this clinic to establish a PCP and could not have made a better choice. Dr. Stokes was awesome. He genuinely cared about our visit, never making me feel rushed or just going through the motions. He was very thorough, explaining every test and why he performed them. I left actually looking forward to the next visit.
This is an amazing location. Everyone I met with was very cordial. From the receptionist, the nurse to the doctor. The staff actually listened to me and didnt try to rush me out. Thank you for your hospitality.
Said he would charge me 200 for an appointment including lab. I paid 200 then later got a 345.00 dollar bill for a second lab test that i didnt need because i had already been hospitalized. Be aware anyone who cares. Dr. Stokes sure doesnt at all. I also reported them to the better business bureau for stealing my money.
Mellisa, Lela, and the provider Robert Stokes we’re great! The best care and medical experience that I every had. If I could give them 6 stars I would. The professionalism of the staff, and the excellent bedside manner, incredible knowledge and experience of Robert was above reproach! The greatest visit ever! Highly recommend the Killeen facility at total mens.
Very professional and friendly staff. Valerie drew my blood with very little pain. She did a great job. Receptionist was very friendly and responsive
Very professional and helpful for primary care needs, but also relaxed, personable, and comfortable. SUPER easy to schedule, and they have a comprehensive variety of services. Plus the waiting room has tons of free snacks, cold drinks, and coffee
Everyone I encountered was very friendly and professional. I had an annual wellness exam and the doctor covered everything and answered all my questions. I would recommend this clinic to my friends :)
This place was amazing. The staff was amazing and professional. I’ve lived in Killeen for over 7 years and hadn’t found a physician I liked until today. I felt like a person and not just a number or someone they just wanted to get out. This place is amazing!! I found my new home.
I had such a warm welcoming from the second I entered the door. All staff were incredibly polite and helpful. The specialist I worked with was very understanding with no feelings of judgement. I was able to have all my questions answered and a treatment plan was issued. HIGHLY RECOMMENDED. Thank you for such a pleasant experience in an otherwise uncomfortable situation.
Very pleasant experience, Dr. Stokes was very personable, listened to the issues at hand and made me feel at ease about getting some type of resolution. Environment felt relaxing and professional. Will definitely be back.
Staff was super friendly and had built relationships with all the existing patients who came in while I was waiting to be seen. The front desk staff knew patients by name. Facility was clean and inviting and the medical staff was friendly, helpful, and listened. Many doctors make you feel rushed during visits, but I did not experience that at all during my visit. They specialize in mens health, and make patients feel completely comfortable.
My visit was to have a COVID test before flying due to a family emergency. Due my nerves being a mite frazzled, I showed up on the wrong day. However, the young lady at the front desk changed the appointment for me and they got me right in. The young lady that administered the test was great. Very professional. They were both extremely nice. Excellent Customer Service. Thank you.
So when I walked in I was greeted by Courtland, who helped me patiently get all my paperwork filled out, I sat in the really nice waiting room where they had complimentary snacks and drinks. It was very comfortable and relaxing, Valerie came and took me to check my weight and vitals, then asked me some questions and then reassured me the doctor would be in shortly, Robert then came in and talked with me about every concern I had, then helped me with coming up with a plan for my concerns. Everyone was wonderful, no matter the amount of my concern, I was talked through everything and helped me out tremendously.Thank you guys for a great experience.
Absolutely wonderful! The staff was truly friendly and professional. The young lady preforming my covid19 test today was, sincere and understanding about my need for the test. She reassured me of the accuracy and delivered my results with privacy and respected my concerns.The gentleman at the front desk checking me in was smiling, provided detailed information about both test to ensure I received the one I was needing and checked me in promptly and professional all while balancing the other patients coming in with a , “Hello and Ill be right with you!” Great experience and would come back again for the service and have already recommended the site to others who may need it in the future! Thank you for providing such a great experience today with my worries being as high as they were the staff at the Trimmier office made me feel at ease and comfortable during my visits. Sincerely Sandra Smith
Staff was very helpful and informative. They knew exactly what was going on even with people walking in and taking over their lobby. Well trained staff had me in and out and well informed of what was going on. Highly recommend using this clinic. I went in for a covid test and left 20 minutes later no problem. Had results thirty minutes after that.
I came in for a physical today and also to establish a primary care doctor and this place is great! The staff are so nice and the doctor not only did a physical but he took the time to listen to my concerns and he is very thorough. Doctor Stokes and his team are excellent. I will definitely be coming back and I have made him my primary care doctor.
I’m still in awe at how amazing this place was. I was greeted by a happy and friendly staff. Courtlind, Val, and Serrena were all very kind and helpful. This is not something I have experienced at doctor’s offices. I saw other patients coming in for appointments and noticed how attentive the staff was to each patient. Dr. Robert Stokes was personable, professional, and knowledgeable. He actually took the time to listen and address all my concerns. I have never had an experience like this. I finally have a good PCP. Thank you for caring and helping!
DR. Stokes is by far one of most understanding and willing to listen care providers I have ever had. He really makes you feel heard and works with you to find what solution best fits your situation. I am happy to have found Dr. Stokes as he has helped me with multiple issues and referred me to some great specialists! 100 percent would consider him when looking for primary care.
This is an extremely nice facility with very nice people. They are very informative and make sure you don’t have any questions by the time you leave. And the chick that works the front desk is really pretty.
From the beginning to the end of my visit, the staff was great. Very clean environment, friendly faces and I never felt like just another number. Dr. Stokes was very knowledgeable, but not intimidating as some Drs can be. This team makes Doctor visit more painless.
1st time being in this type of clinic after 15 years of military service. The staff greeted me as if I had already been with them for years. The provider (a vet as well) was very personable and understood my concerns. From there we established a baseline of what needs to happen for a better and healthier version of myself, for myself and my family. Not use to this type of care but it really felt nice to be heard!
Best first visit ever! I needed a new primary care provider and the entire staff offered top notch care, concern, and customer service from the time I entered until I left the facility. Felt like I had been a patient for years. Amazing people and facility
Very professional from start to finish. All staff members were knowledgeable and polite. Dr. Stokes was very informative as well. The appointment was an overall great experience as a new visit to this office.
Very friendly staff! They greeted us with a truly smile! They were very professional and it only took minutes for my wife and myself to get tested for COVID. Results were in within 45 minutes! We have recommended this clinic to our friends and family in the area! Thanks 😊
Im glad I found this clinic. Staff and doctors were incredibly friendly, and helpful. Felt completely safe and comfortable about speaking with the doctor about my concerns, problems and worries and he addressed them all without any problems.
I’ve been going here for 5 years now and it’s the best doctor experience I’ve ever had. I never like going to the doctors before but they always make me feel comfortable here
My husband and I were seen here and it was nothing short of amazing. We were able to get an appointment the same day and despite us arriving late, they had no problem with seeing us anyway. EVERYONE in the office was beyond friendly and I really appreciated the doctor coming to the lobby to chat with his patients. Service was fast, friendly and I would definitely recommend this office to anyone.
Scheduling an appointment online was quick and easy. They offer a lot of services. My husband and I were able to get an appointment for Covid testing straight away with Total Mens, when everywhere else had a 2 day wait. Even being a female, I was welcomed. The staff was so friendly and professional. We were called back with very little wait. The doctor answered all of our questions and never once did we feel rushed. I would definitely recommend Total Mens to my friends and family!
Very nice place, staff was kind and welcoming, waiting area was clean and well kept. Definitely recommend!Update- My husband has been going to see Robert Stokes. Hes amazing! Listened to my husband about some medical issues and proscribed good meds and a healthy dose of real talk! 😂 encouraging my husband to make some better life choices. Would HIGHLY RECOMMEND!!
Got me an appointment as soon as possible. Staff friendly and welcoming. Doctor understood my needs right away and helped develop an immediate plan as well as long term goals
Today was an awesome experience of meeting the same staff st Total Mens Primary Care.From the receptionist to the physician was nothing short of courtesy, kindness and assuring they are their to provide you with the most excellent careI felt I was in better hands than Allstate.Sincerely,Lovera
I was totally impressed with the staff at Total Mens Primary Care. I needed a Covid test done all the regular spots were booking out until next week or. The line was six hours just to get tested. I remembered driving by and saw a sign for themI booked my appointment on line literally Wednesday and was seen today. I got in and out within 10 minutes.The process of checking in on line filling everything out. Was simple and EASY. Trust me I love easy..I would totally recommend them if you want quick in an out. Or you can go other places. Im just saying for me. It was an amazing clean experience.Now this is my personal opinion. I would definitely be going back if I ever need a test done and will definitely tell my family.Thank you for your serviceBienville Haywood
If you are having trouble at your hospital for any reason? Come here. All your worries and needs are taken care of fast and without added problems.
Great customer service from Courtlind and Val. Lobby was clean and full of refreshments. The wait was short and Serrena was very thorough with checking my vitals along with getting as much information as possible to present to the doctor. Dr. Robert Stokes was incredibly knowledgeable and being vet like myself made it much easier to discuss with him regarding my concerns. Definitely will be back and considering this to be my primary health care location and physician.
What an amazing experience! The entire staff is friendly and knowledgeable. Thanks again to Joel , Melissa and Robert... I would absolutely recommend them to any guys out there looking for a great healthcare provider.
A+Very clean and uniquely designed facility. That is the first thing you notice when you walk in. World class staff, always polite and very accommodating. Many times I’ve called or shown up with difficult requests and not once has the staff ever been impatient. Instead they always keep me at ease and remind me that as a patient they’re there to assist me.I have friends I really care about that moving to the area next year and I’ll be insisting they come here for their appointments- bc I want to ensure they receive the same excellent medical care as me.Keep up the great work yall!!
The office staff, medial assistant, and doctor were all amazing! Fast to get seen Dr Stokes took his time to find out whats been causing issues and they were short staffed!My family will be going as well, from now on.
I’m new to the area and had been feeling ill, to the point where my wife convinced me to get tested for COVID-19. I was able to get a walk in test without a referral or an appointment and was relieved to find the staff to be friendly and interactive. My sign in was efficient and I was taken back into a room quickly. The procedure was quick. I would definitely recommend this place. With this being the first I’ve ever felt compelled to leave a review for, I believe it speaks to a positive experience.
The experience at Total Mens was great. The front desk is so nice and the doctor is very thorough with his evaluation of his patients. I am very happy with the care I received today and am looking forward to my future visits here being that I am making this my PCP now. Dr. Robert F. Stokes is a cool doctor and I felt comfortable enough to share with him my medical issues in full, no embarrassment at all. Dr. Stokes and his staff is truly a winning team and I am glad to be apart of it as a patient 👌🏽👍🏼💯
I scheduled online which was really easy, the inside looked brand new, didnt have to wait long before called into the back, was in and out in an hour. Overall, the staff were great, Mr Stokes was willing to take the time to explain everything, and got to schedule a follow-up before leaving.
First appointment today. It was great PA Stokes and the staff. I’m looking forward to becoming a patient here moving forward. I highly recommend their services, which are vast.
I was very grateful for the service I received today. With my worries about being tested for COVID-19. They were quick and efficient. Also putting my mind at ease with the questions I had if I should be positive. Luckily for me it was a negative. But all the staff was wonderful and friendly. I highly recommend!!
Went in for a covid test. The lobby area was clean, and had a good feel to it. The receptionist was friendly. Check in was simple, they utilized qr codes and was able to do everything through my phone. There were snacks and refreshments available too, not that I had time to enjoy them, I was seen within minutes of completing the sign in. The nurse that administered my test was also friendly. I will be looking in to Total Mens for the future. future health care needs
Awesome service, first time visit the doctor was very attentive, polite, and courteous. He was very informative, encouraging absolutely a personable guy.... definitely want him as your primary care doctor.
Went in for a Covid test, the staff was very professional and friendly. Everyone knew my name and treated me with great customer service. Very clean facility. Quick and easy service and my results were back in 15min. I will definitely recommend them for service.
Great care, positive attitudes and very friendly
I had such a great experience here. I waited 10 mins to take my Covid test and the facility was clean, spacious and had free snacks & drinks! The good kind too! I had the most wonderful Black lady from the front desk administer my test and she was kind, courteous and professional. I tested negative with the rapid test and couldnt have been more overjoyed at the results. This is a great place to go to if youre in the Killeen area. They are the best here!
It was really great, the environment was clean and chill. The wait time was also pretty good with a good check in system. No complaints from me! They also do small neurologic tests that have helped others get diagnosed early on for brain tumors which was cool and fun!
I had a great experience with Mr. strokes, and the staff they took care of all my needs. I recommend them all the time. Thank you very much.
I really needed a new primary car doctor. The big box medical group in town was not for me. Got tired of appointments being canceled and a doctor that made you feel like a number and not a patient. So I gave Total Men’s a try and I love it. Dr Stokes is great and explains every little detail and let’s you be apart of your medical decisions and together come up with a plan that works for you. The front end staff are friendly. This place is by far more than just a doctors office. I am so glad I came to total men’s I’m a long term patient for sure.
Welcoming & friendly staff. Very professional on the medical aspect of the visit but st the same time very personable. The office and waiting room is very inviting and comfortable with a lovely atmosphere with nice lighting, TV entertainment and a nice selection of refreshments always on hand. On the medical side they are accurate, proactive in the process of getting you the best treatment available. The location is very accessible for anyone in the Fort Hood / Killeen area. I highly recommend Total Mens Primary Care.
Overall great experience, super friendly staff and amazing doctor. Felt very comfortable .
This place was awesome all the way around. Nice, friendly staff, clean, professional. I could go on and on. The nurse that did my COVID test today is probably the best nurse I have ever had anywhere and we interacted for less than 10 minutes. Super awesome place. Willing to drive to come back here.
The snack section is starting to slip. Just sayin. Still 5 stars for what your actual purpose is. That is taking care of your patients which you all do so very well!
Went in for a covid test. Went online to schedule appointment before I got there. At appointment time, I had to fill out a little paperwork electronically. Make sure you have a photo of insurance card (front/back) and license.The place was really clean and the staff was friendly.The actual test took minutes and got the results text to me in under 30.
Good Day Primary Care,I needed a test done and as I entered your facility, I was greeted and was assisted immediately. Staff talked me through the entire process. There was a mistake and I mentioned it to the front desk and literally three seconds it was fixed. Staff was professional and showed great patient care for my entire walk-in. I highly recommend this facility and I will call to inquire about some posters I saw in the waiting area.
My daughter and I went for a rapid COVID test today. We felt a little out of place because we were, as far as I could see, the only female patients. I mean.... the name of the facility says it all, but it was still a little humorous to us. The front desk staff was amazing. Was kind and incredibly efficient with all of the walk-ins and appointments that he had to juggle. We were a walk-in and were seen much quicker than I ever expected. The nurse that did our tests was equally as great as the person that was the face of their business today. (Just as a side note - please treat all healthcare workers with the respect they deserve.... they are tired and exposing themselves everyday to make sure the rest of us stay okay.)
1st time visiting Total Mens Primary Care, I set the appointment online and field out the forms via text as they set a reminder of my appointment. My appointment was set for 8am and when I arrived I was in and out less then 15mins. The staff was very pleasant and nice. I would recommend they provided fast and friendly service.
Went to get a Covid test simply for international travel. It was my first time having one done and was not thrilled about being there. However, they put me at ease and the process was easy and not uncomfortable at all. I was in and out and results came to my email very quickly.
My visit here was good the staff was very friendly and professional the doctor is a good guy and explains everything very thoroughly Im happy with the service there
Scheduling an appointment was easy online. Once I arrived, checking in using a QR code was a smooth process. All staff I met were kind,, professional, and courteous. My appointment was at 2:30pm and I was called back at 2:28pm. I was seen, got what I needed, and was out in 15m. It was awesome and I highly recommend them!
Felt very comfortable, first doc visit in tx.
I went here for a COVID swab. Online check in was a snap! Literally took 5 minutes. It was all done online, so when I got there, all I had to give was name and DOB, and I was checked in! They had refreshments for people waiting, which was nice. Speaking of waiting, I wasnt there for more than 5 minutes from check-in to check-out! The lady who took care of me was friendly while still professional, and worked fast, yet thorough! Great combination. Will definitely go back for any other services I need that they provide!
Very professional team in Killeen! The service was quick! So, I received the rapid COVID-19 test and it took less than 15 minutes! I wasn’t a fan of having the swab in my nose but they were very patient with me! I definitely gave them a good laugh afterwards! I definitely recommend this wonderful team! The atmosphere was super clean and neat and overall and outstanding appointment!
I needed a last-minute covid test and was able to get an appointment right away. The staff is extremely friendly and professional. The office is modern, clean, in a convenient location, and offers complimentary snacks and beverages. Registration was done online on my phone before the appointment. The test was quick and painless, and I received my results by text message in 30 minutes. Don’t be fooled by the name of this place - everyone is welcome to get a covid test here. If I need another one, I will definitely go back to Total Men’s Primary Care.
The location is in a good place. The atmosphere is calming and aesthically appealing. The receptionist and nurses are very bubbly and outgoing. The doctors are exceptional at their work. First visit to a doctor, outside of ER, in about 7 years and they made me want to come back, often. Great place and highly recommend.
I highly recommend. The staff are extremely friendly and dedicated to providing a top-notch experience. Robert, my PA-C, was knowledgeable and made the whole process easy and quite entertaining. Without a doubt the best experience Ive ever had at any medical facility
Was my first time here. The staff was friendly and helpful. The doctor was great. Going back next week for a physical.
Go elsewhere. Refusing to fill medications, physicians assistants and staff ignorant of gay mens health not to mention the unfriendly front desk staff should keep people away from this place. They only seem to care about their bottom dollar.
(Excuse my excitement…) EVERYTHING WAS EXCELLENT! I’ve been to several primary cares but, was the one I felt VERY comfortable in. Wasn’t able to open up about my problems before until today. Everyone had the magic touch! I will recommend this place for anyone.Thank you!
Staff was professional, helpful and friendly! Came for a covid test and was 100% covered by insurance with no copay. Definitely schedule ahead of time on their website, and make sure to check in online to expedite the check-in process when you arrive.
Quick and easy visit, I was able to do all the first time paperwork right over my phone, no fill these papers out and sign heres. COVID-19 test was less that 20 minutes for total visit. Staff is great be around.....and look at. (Hey ladies 😁) All in all great visit and if need be Ill be back.
Staff was very nice. Very clean and they disinfect everything every so often. They also have refreshments for you as you wait. I liked that you could do your patient information stuff from your phone. And yes women can receive care as well!
My wife and I drove all the way from Liberty Hill for a COVID-19 test, because we weren’t able to get an appointment anywhere else for a rapid test, and were flying out to PA the next day for Thanksgiving, and PA had just made it necessary to have a negative test result 72 hours prior to arrival, or quarantine for 14 days. They were very friendly, professional and quick! We were in and out in less than 30 minutes. I would highly recommend to anyone needing their services.
The appointment system was easy. The staff was so nice and helpful and informative. We were in and out with no problems and got our results in less than an hour. I would definitely recommend Total Men’s Primary Care to all of my family and friends.
Sceduled a covid test and was able to get in the next day. Very efficient, friendly and clean. Loved the text reminder. I even was done before my scheduled time.Received my results in less than hour and was able to forward my results. (Which was negative 🤗)I would recommend Total Men’s Clinic for both men and women.
Went to get covid tested, quick and easy! Tested negative. The staff and the PA are very friendly and knowledgeable. Very nice clinic and even has snacks and drinks for clients!! Husband will be coming here as his provider left the area.
Cool Comfortable Organized Fast And Smooth. The Lady at the Front Desk showed great energy and was very welcoming. I was looking for a place to treat HPV (genital warts) and Doctor Robert educated me. Then went over all the different types of treatments he could preform.
This place, staff, PA is amazing. Very professional, courteous, engaging. I immediately switched my PCP to Robert Stokes. Didnt even flench.
Great atmosphere! This place gives you a good feeling walking in. The staff is very polite and take their time with your needs like its your very own personal doctors office
I was very pleased with getting my covid test at Total Mens Primary Care. It was easy making my appointment and by filling out my registration forms ahead of time, I was taken back as soon as I showed up. The person doing the nasal swab was very pleasant, courteous and quick.
Went in for a COVID test and it wasnt even 3 minutes we were there. Super speedy, and very friendly. Snacks were available as well which was also nice! Highly recommend , got the results within 45 minutes
Great personable and professional care. I scheduled a same day rapid Covid test visit. You was checked in on time without a wait. They have refreshments that were welcomed by my children as they hadn’t eaten since school pick up. Dr. Stokes was phenomenal! Although I was only there for Covid test he answered EVERY question I had. He was not rushing out of the room. Answered each question patiently and thoroughly. I live in Georgetown so this was a long drive (for me) but their staff and my negative test were certainly worth it!
The staff was very friendly. They got me in and out. Dr. Robert was very thorough. He made me feel comfortable to open up and really discuss my health concerns. He was down to earth and you can tell he was really there to help he didnt seem robotic. Every thing he did he also explained why he was doing and he also has a sense of humor which is a plus. He is now my PCP.
Went there to take a Covid test. Made appt the night before, did registration online. Nice clean facility with snack/drink bar. The ladies at the desk were very nice. I didn’t wait long to be called. Dr. Stokes was really nice! Results came within 20 min!
My primary recommend Total Mens for my Covid test. The staff was friendly and the whole process took about 10 minutes. Most testing facilities had a line or would make you schedule the test a day ahead of time, so Im thankful they got me in so quickly.
I went in to get a Covid screening and the service was impeccable. The staff was welcoming, knowledgeable and thorough. I was in and out quickly, all my questions answered and they have yummy complimentary snacks! I absolutely recommend Total Mens Primary Care.
The staff was great! I was looking for a closer place to get my testosterone shots that was as good as my old clinic and they nailed it. Doc Robert was very knowledgeable and answered all my questions with confidence. I now have a new and closer clinic.
I had an appointment for covid testing. The experience was excellent. The whole process took a few minutes and I was on my way. They have Great staff and an awesome mini bar I helped myself to some coffee while I waited. Highly recommended.
This place is Amazing, one of the best Primary care experiences I’ve ever had. The staff members were super courteous…No long waiting for the provider who spent time with me making sure he understood my issues and worked with me to develop a plan! I enjoyed being encouraged to participate in my care…I cannot give 6 stars but I wish I could!!!
I love coming here staff is awesome my Doctor is the Best not judgemental he just wants what is best for you
Many times you are talked to as a patient and not listened to but not at this place. The service was fast, the appointment process was conveniently done online, and the doctor listened to my concerns rathering than just rattling off bullet points. They took care of my needs and I will be using them from now on.
The clinic was clean and well organized the staff was fast , friendly , and professional. Overall they put me at ease very quickly and made the visit a pleasant experience, I would highly recommend this clinic for patients looking to get away from the big box cooperate owned clinics. A+ to all of the staff be safe in these trying times
Great experience and very nice and courteous staff members! The doctor explained the entire process and the staff made the payment and paperwork very easy and quick. Definitely recommending them to my friends so they can take advantage of the services they provide.
Came here for a Covid-19 rapid test. I was able to do paperwork online beforehand, I only waited a few minutes after being checked in, and was called back to a room. The technician was so good at explaining the process and how to make it as painless as possible, which she did. I was on a 15 minute phone call in their parking lot afterwards and a message came in with a link to my results. Great experience.
Wow! I recently relocated and needed a new provider. I had searched for weeks but no one could get me in until the EARLIEST February. While. Doing cardio one night at the gym I saw the commercial for Total Mens Primary Care and decided to do some research. The next day I called and hung up the phone with an appointment the following week. The appointment was GREAT! The facility is very nice and the staff is extremely friendly. I received a quality visit with the provider where he took his time and explained the processes and WHY HE WAS PREFORMING THE TESTS. I left out of there energized and ready for my next visit. Thank you, thank you, thank you Total Mens Primary for making my visits so simple.
The doctor was nice, knowledgeable, and made my son and myself feel comfortable. Staff was friendly as well. Great place.
The staff was friendly and courteous. I didn’t have to wait long to be seen, even after being 5 minutes late to my appointment (which I truly appreciated). I would recommend others going to this clinic, and I would make a return visit as well.
None of us ever wants to visit a doctors office, but I must say, my visit to the Total Mens Care office in Killeen was a very positive experinace.The entire staff was personable and professional. They really strive to make you feel comfortable.Thanks again for the great work you do!
I was in for a scheduled COVID-19 test and couldn’t feel more at ease. Front desk administration was prompt and courteous. Little to no wait time. The nurse administered the test and answered all my questions. She kind and very accommodating to my 100 questions.
My son and I went here for our covid rapid test and after testing at a few other places recently this was by far our best experience. From the registration experience to the actual test, every step and question was met with patience and friendliness. Everyone we made contact with at Total Mens was friendly, outgoing and extremely helpful. I will definitely encourage anyone I know needing primary care or a covid test to visit Total Mens in Killeen. Very, very good experience!!
The experience I had at the clinic was professional and efficient. The staff was welcoming and treatment was done thoroughly and explained in detail. I will definitely return for further medical care, but hope I dont need to. Id rather stay healthy.
Super fast and staff was super friendly! Extremely clean and it was easy to book appointment online so there was no wait time. Was in and out. Very pleased, highly recommend!! Provider Robert Stokes was very personable.
Loved my first experience here. Very great place with kind staff. The staff is also very patient which is a plus. I went to take my Covid test and it literally took less than 3 mins after i checked in to get it done. After that i got my results in like 20 mins. They are great here and i highly recommended it
Today was my first time visiting this clinic. It was a great experience from beginning to end. I have been taking TRT treatment for a year now in Houston TX. I am in the kileen area now and needed a new provider. The staff was great! The Dr listened to my needs and provided great info. This is my new provider. Thanks again!
Really good and caring service. I needed a covid test and got right in. Whole thing was done within 20 minutes. Only reason for four stars is that attempts to call in were unsuccessful, but once I arrived everything was great. I highly recommend the clinic in Killeen.
I was a little nervous going into a men’s health facility as a woman, but my rural county was completely out of COVID rapid tests, and a friend told me the men’s centers were doing testing for any gender. The entire staff was super welcoming, and I got my results back in a matter of minutes, allowing me to go back to work! The PC was Keith, MA was Kashell, and Provider was Robert Stokes. Everyone was incredibly nice and experienced. Definitely a place I’ll be recommending to my husband and male friends for care!
Was far more than I expected, staff from the beginning to the end was very knowledgeable,Did not grow impatient with my myriad of questions. Wanted me to have the information, not only did they want me to have the information,but wanted to make sure I understood it. Nothing came as a surprise. They explained to me the steps and carried them out. Ive had blood drawn many many times always with reluctance, today was exceptional no discomfort at all. Thank you to the entire team. I will be a long-term patient.
I appreciated the excellent communication and the ease of the setup for my Covid test. The staff was friendly and efficient. I look forward to being able to attend an event tomorrow as a result of the quick turn-around with my result.
We had to get a covid test within 42 hours of our flight and and we came in as walk ins and they helped us right away! They were so friendly and quick with things. Highly recommend!
Registered Online and was a quick and painless process upon arriving onsite. The staff was uniquely cordial, friendly, and professional which was a pleasant surprise as opposed to other medical facilities i had been to around Killeen. They took the time to conversate and create a repour with the patient. I would highly recommend this business, they very much deserve this 5 star rating.
Went in for the covid test. Was treated great when I first walked in. Robert called me back to do the test, he could tell I was nervous. He eased my nerves and made me laugh. Although the test is really uncomfortable my experience was not. Hopefully i wont have to be tested again, but if I do i would totally go here again. Highly highly recommend!
My visit to total mens care was amazing!! The staff was very helpful and kind, thank you ms Valerie and Nicole. I also want to thank Dr Robert Stokes for being an amazing Doctor and very informative about all my test results and just taking the time explaining to me how those tests benefited me and methods to how those test have saved lives. I 100% recommended Total Mens Care to anyone in the Killeen, Harker Heights please go check them out I promise it’ll one of the best Doctor visits of you life!!!
First time visiting and the staff was fantastic. Very comfortable place the nurses and Dr. Listened to my concerns and directed me in the right direction. An absolute pleasure to be seen here I will be coming here for all future visits.
Friendly staff, quick and to the point, no long waits, Dr was very informative and went over my results with me in a way I could understand without overwhelming me. Possibly the best medical experience ever.
I am very satisfied with theprofessional care and attention I received, starting from day one!! Since Im self-insured, I really appreciate the affordable rates!! I will definitely recommend Total Mens Primary Care to anyone I care about!!
Entire staff was very professional and quick. The office space itself was very clean and well put together. Went in early and got taken care of right away. Staff was friendly through the entire process, knowledgeable and got me out in a timely manner.
As always, they were friendly, greeted me by name, and were super quick. The doctor (and additional staff) were all patient, very welcoming and informative. Would highly recommend!
Dont get ADHD treatment here!Simply Unreliable Mental/ behavioral Health(5 star, In-person appointment) Everything was very Straightforward. Very genuine staff who I could tell were there to help me. Dr. Robert provided the best medical experience Ive ever had, answered all my questions & concerns. Everything was simple. Id recommend treatment here to my closest friends.(1 star) After having monthly tele-medicine appointments for medication refills. This month, even after scheduling more than 3 days before hand, my appointment was cancelled 2 hours before it was supposed to start. I will now have to wait until January 5th rather than December 30th for my medication. Within this time period I will be experiencing withdrawal effects given the medications effects. This type of occurrence should be unacceptable when it comes to health.(4 star) After speaking to Dr. Robert on the phone. He apologized for the previous appointment cancellation & effects that followed. He also took steps to prevent the problem from arrising in the future. An extremely professional provider I will continue to see.(1 star)Here is conclusive, necessary # of stars for this clinic, in my experience. Interactions with staff and even P.A Robert Stokes is pleasant and well intentioned. Yet, After experiencing multiple instances of lack of follow through. Repeated instances of shouldering responsibility on the new system, I wont be coming to this office for treatment any longer.After my 6 month follow up accompanied by drug testing, I payed all fees necessary only to get my calls ignored regarding why my prescription isnt being filled on time. ADHD medication is time sensitive and isnt compatible with this level of unreliability. Hope this helps someones decision process.
Went for a rapid covid test. The staff was welcoming and conversational, certainly easing the anxiety and tension while waiting for results. Negative results and overall great experience. Highly recommend going there!
My daughter & I had rapid Covid tests done at Total Mens Primary Care. Im so glad they also treat women! The online appointment scheduling was easy and once we arrived for our appointments, the staff was professional & courteous. We were seen on time & received our results in about 20 minutes. I would recommend Total Mens Primary Care for a rapid Covid test.
Robert, Courtlind, Makesha and Nicole were absolutely awesome. Everyone in the office was super kind. My family and I were very pleased with the services they provided to us! Highly recommend this office, also they were on time and quick.
This place is amazing the receptionist well the guy covering the counter was funny (dad joke funny) people can use that with today’s world, especially walking in to a clinic. Lastly the nurse who helped me I do not remember her name I’m never good at that. But she helped a painful visit be amazing. She even helped me prank my boss which is what we needed at work with the stress we have faced. This place is amazing, the appointment set up was an easy process, I hate computers but it was helpful. If you need a place to go who except walk-ins and help you sign up online in their clinic instead of turning ppl away! It felt like home and very inviting! Thank you guys
Coolest, smoothest doc “Mr styles” very professional and down to earth and knows his stuff, great staff and neat and clean office. definitely will be back
It was a pleasant experience and they were quick and efficient. I got my COVID test and had the results within 15 minutes. I recommend this place for any rapid COVID testing you may need.
The service I received was amazing! The test was quick and easy and painless to me. Results in about 10 to 15 minutes I guess. I was able to ask questions and get answers that made sense to me. I left as a satisfied customer.
Staff was welcoming and well organized. Robert Stokes PA-C was absolutely wonderful and very through. He is very personable and you can tell he enjoys what he is doing.The lobby was stocked with drinks and snacks and very inviting! Thanks!
I had a recommendation from my coworker of this place and i went to do a physical test good experience and the care really good and quick.
Went to the Killeen location for a Rapid COVID test and the staff was great and personable. Enjoyed the small talk conversation with Dr. Robert and also gaining insight to their services. Definitely recommend the small clinic atmosphere.
Fantastic staff! Listened to all of my concerns and acted accordingly. Didn’t judge me for my requests and offered alternative solutions. No long waits either. If I have any more concerns, I’ll go there first.
Me and my husband had a COVID Test this morning at Total Mens-Killeen. I just went to their website upon recommendation of a friend, followed the instruction in setting an appointment. It was easy, very efficient and results were available in less than 30 minutes. No need to travel to Austin if you need a COVID Test for travel purposes.
Everyone was very professional. Would totally recommend!
Went to get a CoVid test, very nice facility with a good team to make you feel at ease. Process was quick and easy and I got my results back within 30 minutes. Definitely recommend this place!
Rescheduled me on a Friday for a telemed appointment to refill my medication and it didnt get sent to the pharmacy. I found out the next day (Saturday) that it wouldnt get filled the same day, but also that the provider doesnt work weekends. These guys went out of their way to reach out to the doctor to get my script filled!! Theyre incredible!!
Visited for the first time today. Was a great experience. Didn’t feel like just another number. I’m going back soon for a yearly physical.I’m a self pay/cash pay customer and they worked with me.
First visit with this clinic. Went in to get the rapid testing done. Staff was friendly and nurse was engaging and tried to help me relax. I was early to my appointment and was seen early. No long waiting period.
I agree with what many are saying that the process of scheduling appointment was easy, and appointment was same day with hardly a wait. Staff was all friendly. Environment was inviting to include complimentary snacks. However I do have 2 things they could improve upon. After all isn’t this what the reviews are for? To give positive feedback as well as let them know areas that could use improvement. Before appointment I called to make sure to see a Dr. who would perform thorough exam and other tests (not just covid). I was reassured they would run a strep test and a flu tests as well as covid. They did not do that! Only ran covid test. Thats all doctors focus on these days. There are still other illnesses out there people! What about the fact we were exposed to strep as well and that could require treatment and they are not treating it because they think everything is covid related. I feel this is why some people get so sick with covid because maybe they have other illnesses too that need addressed but everyone just focuses on covid. We could have went anywhere for a simple covid test and no care. As well as the fact that the nurse who did the covid swab did not even put the swab into a sterile package to secure it. She just walked out of the room with the swab in her hand exposed. I do not feel the test could possibly be 💯 accurate when exposed to possible germs that could have contaminated it. Now I have to make follow up appointment elsewhere for second opinion and more thorough exam:(
Very efficient and professional front desk staff. We will definitely get the word out about the clinic to help others on the area. Thanks for being open when many businesses were closed to due to winter storm. Hope all employees stay safe thank you
The staff were very nice and friendly. They we’re helpful with helping me set up my appointment. My visit was very quick and hassle free. I recommend using them.
For my first time here it was great! The ladies at the front desk were very helpful and quick! Every one in the office greeted me when I came & left I would definitely come again!
I went in for a COVID test, was greeted immediately by Courtlind…super sweet and professional. As soon as I got my information entered, I was called back to test. Before I even got to my next location I got my results back. Would recommend 100%!
I had a great experience since the moment I walked in the door. The staff were super nice and the doctor there was awesome to talk to about any of my problems. I will be going back from now on. I highly recommend.
Came in not really knowing much about the program, and was treated well by staff and doctor. Doctor was super patient and covered all the info i needed. We agreed on a plan that would work for me, and started labwork that day. Prices are affordable. If you are considering consulting a doctor for men’s health, definitely give them a shot.
This facility is clean professional and ready to answer your questions the receptionist was very kind and I even got a free promo on my first visit . Im very excited to Start my journey at feeling normal again.
So far I have never had a bad experience with any Total Men’s:Primary Care and this is no exception. Definitely easy to schedule appointments and find time to fit in your schedule.
I went in for a Covid test. The staff was courteous and professional. I was seen within 10 minutes of my arrival and I was on my out a few minutes later. I got my test results discreetly and securely within a matter of minutes.
We Made an online appointment the day before. We arrived early and after checking in and double checking our insurance information we were seated. Five minutes later my husband and I were called back for our testing. We were done and out of there in about 20 minutes.