Service was excellent. Wait time was five minutes. As soon as I got inside. I was tended too. Mike the PA was great. Checked my vitals, asked the relevant questions and had me on my way. I highly recommend using this facility and the service.
Julie and Dr Ahmad are the best. From triage to meeting with the doctor it was like being with my family doctor. Dr Ahmad will be my place to go when I cannot get to my doctors. The team there is amazing. Loved the great treatment and why not julie the nurse who attended to me is a neighbor
I really hate having to do this but this place should not be offering urgent care for children. They DO NOT HAVE the capacity to diagnose or treat children. The only reason I give it 2 stars is because the nurse was absolutely awesome with my 4 year old daughter. The doctor failed to diagnose her acute pneumonia and was not helpful at all. I did most of the talking and she was quiet and just prescribed robitussin. After seeing my daughter with shortness of breath, fever and fatigue I wasn’t satisfied with the visit and diagnosis and had to taker her to PM pediatrics where they immediately suspected lobar acute pneumonia and gave her the correct treatment.and tests. Save your time going here I could have made a fatal mistake if I didn’t take my daughter elsewhere which is why I’m writing this review.
AMY, One of the PAs working there, Should have her licence taken away. She Should have done a COVID Test but did Not even consider it which would have caught it early enough for things to be alright. In retrospect, I dont know why the strange symptoms were overlooked by Her. Guess she didnt know any better. Id recommend going elsewhere if you want to receive Proper Care.
Came in with a scratchy throat, hacking cough, and what felt like a swollen throat/tongue. Front desk and the nurse who took my vitals were great. However, the doctor was not helpful at all. He didn’t even examine me until I asked him to check if my throat is swollen and he just went “yea. looks like mucus.” Two of my rapid tests came back negative and they were sending another two out. After telling the doctor I have chest pain and a hard time taking deep breaths, his only advice was to take advil cold and flu. He did not listen to my chest or even attempt to give me an examination and completely blew me off when I mentioned my concerns. “Just take advil cold and flu” two days later I am beyond sick. Currently going to a different urgent care for hopefully better treatment. Not sure I will be returning to AFC after this experience and I’ve been going there for years.
I went to this facility for the first time today because I felt sick after going on a cruise. The front desk and staff were very nice. I rate 3 stars because, they only gave me a Covid test. No one examined me for anything else. I still feel bad. They could have did a strep test or listened to my lungs but they did none of that. The doctor didn’t even ask what my symptoms are. As a result, I have to go to another doctor for a more thorough examination.
I was feeling pretty terrible when I walked in. I was treated with kindness and care. I felt that I was being listened to and felt better than when I went in, knowing that I was being taken care of properly. Not my first time at this location. I’ve consistently received good care here.
I had a great experience with this urgent care. The staff was very nice and the doctor was extremely personable and listened to you without making you feel rushed. Although it was towards the end of day, I got in and out swiftly.
The entire staff was amazing. Everyone including the receptionist the doctor the doctors associate and everyone there who helped with me what kind thoughtful considerate and extremely caring. Thank you everyone for helping me it was a great experience and I would refer everyone including family and friends to your facility
It wasnt crowded thank God. So, I do not know how they function with a crowd but, from the receptionist to the assistance to the doctor....were all patience, and took the time to actually listen and hear me about my pain. The doctor explained what it was that caused the problem, broke it down and left the room when I was done asking questions. He wasnt one of those doctors who comes in with one hand on the door and one foot in the room rushing to leave just as quick as he entered. I appreciate that and would recommend anyone there. God bless them all. BTW, my prescription was sent right away without me having to wait hours for it to reach the pharmacist.
The visit itself was fine, but any urgent care that CONTINUES to use a lab that takes an entire WEEK to report a strep test is USELESS!!! When the receptionist called me to report my results seven days after the culture was taken, and I told her it was ridiculous that it took that long, her answer was that I was not the first person to complain about that. If you get repeated complaints why would you continue to use a lab like that?? What healthcare practitioner doesn’t know that seven days is too long to wait for a strep culture?? This nurse will not be returning to this urgent care.
Staff is great and helpful! Already feeling better due to the treatment they gave me and medication to take come.
This AFC clinic in East Meadow always clean upon the walk-in. The reception desk courteous and professional. The medical assistant Darleen and PA Juliana who provided care to my 11 year old were great, quick and professional. Thank you!
The support staff were all very kind and helpful and the facility was nice and very clean, however the doctor I saw was very dismissive and rude. I do not go to the doctor unless I feel seriously injured and like I really need to (rare). I injured my hand and overheard my doctor saying to a nurse just give her an xray its what these young kids want. I felt very uncomfortable here and not taken seriously at all. Next time Ill be smarter and schedule an appointment with an orthopedist instead of wasting my time.
I ❤️this urgent care, from when I first walk in , great welcoming. The staff is friendly & very professional. It’s never over crowded. The Doctors has always been amazing with great communication. I been going to that particular facility only cause of the great services they all give their. 👍🏽👍🏽👍🏽👍🏽👍🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽
My mom had an injury in the back of her throat, it happened fast, and she was really scared and nervous because blood was coming out of it. I didn’t think it needed a trip to the hospital, but found this urgent care that was open on memorial day after six, and it was a lifesaver! The doctor made my mom feel safe and reassured.Great job all!
Visit was very quick. I wish to have more time making sure proper treatment was necessary. even though I might not be a doctor, Im basing this on my personal experience.
My visit was fast and easy. The place is clean and well equipped. The staff made me feel comfortable and took care of every issue I was dealing with. I would go again for any future issue and would recommend AFC to anyone needing an urgent care.
The dr. was wonderful and caring. The front desk was very friendly and kind. The place is clean and comfortable.My only complaint is that I was told that there would be no extra charges for an allergy test done on my daughter while we waited for the dr and they are now charging me. Im extremely angry they lied and I would never have done the test. The test wasnt even done correctly. They didnt wait long enough for the results, told me her only environmental allergy was mold. Laughable as she has spent the last 2 weeks suffering miserably with spring allergies, none of which were mentioned after this incorrectly done test that theyre charging me for.
This is the best urgent care! I called with a few concerns and the lovely Alyssa answered all of my questions, was very nice made my visit more delightful. Diana was very patient with me and the doctor Amy she understood my discomfort and made sure I got the help I needed. I honestly suggest anyone that needs urgent care come to this amazing place. Thank you Alyssa again for being awesome
My husband and I have been to this Urgent Care a few times when weve been ill on the weekends or our doctor is booked for days. They are always very friendly and helpful. The Doctors/PAs explain everything very well. It is kept clean and they have bottled water if you are feeling dehydrated.The only complaint I have is one time there was a problem with a prescription they called in. The pharmacy said they never received it. When we called and left a detailed voicemail, we never got a call back and over 24 hours later, the pharmacy still said they had not received the prescription. We had to call back again. Once we did, the prescription went through fine.
My son was examined here after a face injury. Everyone treated us with kindness. The doctor explained regarding the healing process and was very professional. I would highly recommend this place to anyone.
Not many people go to them and they are excellent, very professional in their work, you dont have to wait more than 5 minutes, they call you quickly, much better than some hospitals in the emergency room and you get out faster!
My appointment was at 8am. At 8:07am I was already taken care. Desk, nurses and doctors are very friendly and attentive. Best Urgent Care.!
Facility was unusually hot which is abnormal for most medical facilities. You need to register via on line and there is very poor cell/internet service. Staff was pleasant but technician seemed rushed when taking vitals.
This urgent care is one of the best I have been to. I have gone multiple times along with my 3 kids. Everyone is friendly and welcoming and the wait times are not too long.
Definitely not a place to get immigration physical exams. Becuase of their neglect on filling out the immigration form. my son case was denied I went twice to this facility and they couldnt fix their mistakes. We have been waiting 10 years for this opportunity and because of this place we had chosen to assist us now we have to restart the process again, just to mention a lot of money invested plus the time on my son case.Very disappointed.
I saw the PA very quickly and she was really sweet and made me feel at ease. Also got a free allergy test while i waited. Very clean too
The nurse is Awesome and the doctor too but I have to Stay over then 45 minutes waiting and my son told them I have chest pain and I can’t breathe and I can’t even stand . butstill waiting !no one car !! when I went insideThey told me how come you stayed that Long. But they treat me very very well I I don’t know how can I appreciate them Doctor and the nurse .
I like the people whom I dealt with. I feel they are conscientious and caring. I felt the only improvement which could be made is The Urgent Care facility should have been able to give a cest Xray on the premisis. I will have to return on another day to get that ✔️ done
My son ordered from the wrong place & I then asked for a refund ( & a tip was added mind you all) I tried to explain that I had no vehicle, that he thought it was the one up the block from us & they refused to. So sadly I give them no stars
Nurses and PAs were very helpful. It’s close to home and they’re quick. Though I am still in pain, they did what they could in helping me. I may have to see a specialist for whatever symptoms I’m currently still experiencing.
I came to AFC for a possible xray. I had fallen a few days ago and hurt my knee. Turns out that i do not need an xray just a few more days of rest.The office staff, nurses and Dr Ahmid were so helpful & caring. Thank you! Xo
Excellent staff well-versed in all the common illnesses from runny nose to eyewear. We were in and out this time in about a half hour. Not looking forward to being sick again but if I should Ill be back to AFC.
The Colombian receptionist was super sweet and kind. I felt so welcomed and not afraid nor nervous. I appreciate how I was treated. It was 100% lovely and I just definitely needed to leave this review because it was truly the best experience for a medical appointment.
Excellent patient care, from check in to check out. Promptly follow up call the next day tor lab results.Never have I felt so good about my experience at a medical facility until I went to AFC. The people are great and the service in unparalleled in the area. I would challenge everyone to try them once and experience the difference!
There is no transparency!!! I walked into this Urgent Care for obvious sick reasons. But I could have very well walked right out and went else where with my Insurance. If the person checking me would have the courtesy to tell that my Insurance will be OUT OF NETWORK, if I stayed. Unaware that my insurance was out of network I stay. I few weeks later I now have a massive bill from UFC, and another massive bill from the laboratory because they also decided to send my lab work to an OUT OF NETWORK LABORATORY. There are many Urgent Care in my area and I could have very well brought my business elsewhere.
Went into this Urgent care for a COVID test as well as a strep test and was given an allergy test I did not ask for and I was told that insurance would cover it and I did not have to worry about and extra charges. Now I’m being charged $226.32. Billing disconnected my call when asked to speak to a supervisor. Terrible customer service.
Excellent care by the staff. Thank you so much for your attentiveness.I highly recommend this facility for any future visits.
. The waiting time was very short, the lady was the front desk was very pleasant , PA and other assistants were very Helpful!! I would definitely recommended!!!
I was a very nervous terrified wreck upon arrivingThe intake nurses were so kind, the triage nurse and her “learning shadow” nurse were so calming and friendlyDr Erek was so helpful and really helped make me feel safe and less afraid.I was referred to the emergency room due to machinery not being available within th office
I have been there several times. Staff are very helpful and kind. Not much wait time. They solve problems immediately.
Go here instead of anywhere else!!!This is the best urgent care I’ve ever been to.Erek is one of the best PAs I’ve met with. Intelligent and down to earth.You know you have a good doctor/pa when you mention something regarding a weird condition, and they actually know what they’re talking about, instead of giving general advice.Will come back next time I get another urgent need. 10/10 would recommend.
Would not recommend. Shady billing practices resulting in massive overcharges, including for stuff not performed. Go elsewhere for honest medical care. I’m dealing with bills from labs and insurance for things I didn’t even know they performed and submitted.
I have received treatment at this urgent care center for years. Today as always my experience was that of receiving excellent care in a professional manner.
I’ve been coming here for a few years but yet to write a review. Today I came in and needed to have a throat culture done. I’m a very bad patient when it comes to throat cultures. I had the medical assistant Ariany with me today who I explained this to… she was so understanding and the absolute BEST. She had to swipe the culture 3 separate times and all 3 times I was completely fine. Amazing bedside manner. 10000/10. I also had Erek who I’ve had in the past as the PA, he’s awesome as well. Always makes you feel comfortable and you can tell he cares about each individual patient. Very thorough with care and explaining why each medication is prescribed. Thank you so much Ariany, Erek, & AFC Urgent Care!
The staff is polite and friendly. They seemed concerned about the issue I was having. Would definitely use the again
This is not a staged comment this urgent care right here gave me 150% service they really welcomed you with open arms and theyre very fast and punctual by the time I gave my insurance card they called me as soon as I sat down I love this these guys manners are a hundred and 90% great people you need to go visit them and Im going to start using them as my primary doctor I love this place.
Service was great. Very organized and the doctor diagnosed my issue very quickly and called in my prescription right away.
Amazing Medical Professionals. Excellent, Efficient and I was almost pain free when I left. Highly Recommended! Eric was terrific!
The staff are the best ever. From Doreen who took all my vitals and set up my initial tests to my favorite PA Erek who I’m lucky to always see, has the best bedside manner. Everyone, even if I don’t remember their names are professional but courteous and nice and want to help you feel better. I walk out of there knowing what I have and peace of mind knowing I’m on my way to healing! Great staff! I recommend this Urgent Care to everyone.
This is the ONLY urgent care that I’ve ever been to where my kids and I have been able to be seen within 20 minutes as walk-in patients. As someone with young children still, I’ve even been able to wait in the car and they will give me a courtesy call when it was our turn. Lastly, every staff member has been incredibly pleasant, understanding, kind, and on-the-nose with their diagnoses. We love this place!
They were very helpful. The place was spotless. Highly recommended if you need a doctor quickly
Excellent great staff great doctor I am happy to go there
Front desk was really nice an so polite! The doctor the same a very good new her stuff what a great place !
This place is amazing!!! Went today with my 2 year old son and they were so beyond great with him.. had him laughing through a nose swab, and even a throat culture went fine because these girls were so sweet and caring. Honestly it was fun for him, can’t believe it - he’s usually a mess at the pediatrician. Thank you so much!!!
Very quick response and there were not many people when I went so I was in and out within an hour. Previously I had experience visiting hospital urgent care and was there 3-4 hours.
I was seeing within five minutes very happy with the results very happy with the whole time. I was there place to go for medical treatment.
My experience with this urgent care was great! They take straight Medicaid & that’s hard to find- I went in for a UTI & was literally out in 10 mins max & my meds were sent right over to cvs across the street, by the time I went across the street they were already filling my meds!
Staff is very nice quick to get u in The medical assistant, who took my vitals, was great talk to me and understood how I was feeling the PAs are great. I experienced 2 times first time a man and this time a woman and both PAs Listened closely to how I was feeling right away and took some tests they were right Both times with my diagnosis and with there treatment I recovered they’re just overall caring and on top of things, forgive me that I don’t remember names, but the last PA experience made sure she went over my history with medication’s Went out of her way To be sure the medication’s that I was allergic to did not have any comparison to what she was Giving me because she knew that I was allergic to a lot of things. A very comfortable place to go.
I’m so happy that everything was very easy and fast. The nurse was very kind and explained everything very well to me 💕thank you for everything
My experience at this urgent care was excellent. I set up the appointment online. When I got to the office, the receptionist was wonderful. Waited maybe three minutes. Then I was called in. The PA Erik Lucio was wonderful. He listened to my all my symptoms and was very attentive!!I will definitely go back!
Always have a great expert at East Meadow’s AFC Urgent Care. We do not wait long and are taken care of quickly. I have been there personally and have taken my children. I definitely recommend them.
Quick and easy. PA was great explained everything I asked. Everyone was pleasant!
It was great.service was fast doctor was very helpful and the nurses also
Cut my hand while pushing kitchen garbage bag into trash pail. Thought I should have it looked at . The visit was quick, everyone was friendly, I had a fun time.
From checking in to checking out, AFC in East Meadow goes above and beyond to help in anyway they can. Both nurses and Dr’s were knowledgable and offered expert care! Thank you!
Excellent staff, facility was clean and organized. There was basically no waiting I was taken into the exam room and seen by a physician within minutes He was friendly knowledgeable and caring. I will definitely return and recommend AFC to family and friends
Of all the urgent cares I have been to, my experience with AFC was by far the best. The intake was fast and easy and I was brought back right away. I saw one of the PAs, Amy, and she was excellent. She took the time to really listen to my concerns and was very knowledgeable in all areas. She explained everything to me in terms I could actually understand and was very reassuring. She was gentle to the point that even getting my blood drawn was easy and that’s not something usually I would say. I hate needles but she talked to me the whole time so I barely felt anything and was fine the whole time. I will definitely be back for any future needs and request her every time! I would highly recommend AFC and Amy to anyone looking for great care. Thank you Amy!
I was very happy with my visit. I was taken immediately and everyone was so friendly. I would definitely recommend
I recently had a fantastic experience at this urgent care. The staff was incredibly friendly and efficient, and the facility was clean and well-maintained. The medical professionals were knowledgeable, attentive, and took the time to address all my concerns. I appreciated the prompt service without compromising the quality of care.
If I could give 0 stars I would. Brought my 8 yr old in for a sore throat and fever. They said rapid strep was negative but sent it for cultures. They also did a viral panel which they said would take 1-2 days for results. After 2 days I never heard from them. I called multiple times, but they do not answer phones. I also left messages but never received a return call. After 3 days I finally went in and they still didn’t have results but said they would call me in the evening with strep results. They never called. On day 4 I took my son to a real Doctor and they immediately confirmed strep throat. My son went 4 days with untreated strep throat and I think the fact that the office is unreachable by phone is inexcusable. Awful care for a sick child.
My toe was bleeding profusely and they took me right away and mended me right up. Great experience! Thank you!
I went to Afc to refill my Heart medicine on memorial day weekend they left me leave under the impression everything was fine after it was too late to find another doctor I found out they dont refill prescriptions
I came to visit this urgent care location and I must say I was very satisfied with the staff from the beginningThe receptionist was polite sufficient the doctors assistant was kind caring and the dr was nice and precise If I ever have a problem I would go here again and refer friends as well as
Everyone was super nice and they attended to me very quickly.
I have been searching for an urgent care with good reviews and came across AFC in East Meadow. I am very satisfied! They have a clean waiting area, kind staff and PA. And I was in and out very quickly. Highly recommend!
Excellent place and staff. Took my 10 year old for a sick visit, Dr. Lucio and assistance were very attentive and informative. 10/10 recommend this location.
This is my second visit to this Urgent Care. Each time was very pleasant and efficient. My MA was so sweet and kind and PA Eric was easy to talk with. He listened to my concerns and me diagnosed and out the door quickly. Highly recommend this location.
Most amazing people Ive met at a doctors office polite experience and I couldnt have asked for anything better five stars for all thank you for the time
Great staff & Dr.they took me in even though they were getting ready to close..
Everyone was kind and helpful. I liked that my husband and I didn’t have to wait.
I was here today with my 3 year old who was sick. Dr. Lucio was amazing, made my son feel very comfortable and diagnosed him properly and explained everything so thoroughly. The practice was clean and organized. It was my first time here and I will continue coming here with my family moving forward. Thank you!
Husband woke up with eye pain We were able to be seen quickly Dr and staff were great
Very friendly and caring staff. Most definitely will recommend.
Staff was courteous, professional, and caring. I highly recommend this facility
Everyone there was professional and compassionate. They answered my questions and addressed my concerns.
Had Dr. Faruque Ahmed for my visit. He cleans a damn good ear
Not sure why I even bother coming here. The doctors never have any answers. They also call with the wrong results and then a week later call back to apologize. Happened more than once.
The waiting wasn’t too bad considering how many people are sick. I have nothing but praise for the PA that did the input on me. She was very thorough in her work. She swabbed my nose 3 times for various tests and also did an allergy screening. Turns out I have the flu.The doctor on the other I did not like at all. He handed me the results says I have the flu and that’s it. He prescribed some medicine. Nobody examined me, listened to my lungs etc to check if they were ok. I could have figured out by myself that I had the flu, I just assumed that somebody would have checked my breathing I stated several times that my chest hurts, have had a splitting headache since Monday, been coughing nonstop, my throat hurts etc. Nobody addressed those issues.
This Urgent care is Super Clean, the Staff are amazing. You get seen within 5 minutes and they have all the tests you need on hand. Doctors listen to your problem with patience. I recommend this Urgent care to everyone who needs itThank you!💯💯💯💯💯💯💯
Very Clean Place;Fast Professional Service;Everyone was Understanding;Courteous;Caring ;Knowledgeable & Made Me feel Comfortable… I would Definitely Recommend this Place Giving them a Thumbs 👍🏽 based on my First Time Experience with Them.
Front desk worker Alyssa was very helpful with communication and getting me looked at without an extensive wait time. Jess and the PA were great and made sure I was comfortable with any test performed . Highly recommend this place to others if you don’t want to go to hospital.
Everyone was super helpful. The clinician who saw me was ultra-cool & funny, too!!!
An Amazing StaffI do not typically leave reviews, but I felt compelled because this AFC Urgent Care team is amazing. Me and my husband went in just yesterday. Everyone was so patient and helpful, despite our constant questions. And the doctor was amazing. She evaluated my sickness so carefully, thoughtfully, and with such kindness. I would never want to go anywhere else.
By far the best urgent care we have been to. We live out of state and had a soccer injury. They took care of my son and made him extremely comfortable. I highly recommend this place.
AFC Urgent Care in East Meadow is one of the best. The offices are clean. The PA’s are knowledgeable and the Doctors and the assistants are polite and caring. We had three wonderful people take care of us today.
My visit at this facility was very good. Courtesy met me at the receptionist area, and proficiency was shown by the assistant. The doctor exhibited such professionalism and concern about my care and prescribed the right medication needed for my care.
Wasnt feeling well and I decided to go to this location urgent care after work.They are simply wonderful there. The staff from the front desk to the back rooms, the PAand the doctor. Doctor Ahmed was very patient and concerned about my health.He didnt push me in and out quickly.He listened and we discussed a plan for my health. I really liked that!Since then he has prescribed the right meds and Im feeling 100% better.I recommend going to this urgent care location. It is excellent! Thank you!
Very Helpful. Quickly in & out. Very Nice
Very welcoming environment the staff is great and very time efficient, 5 stars for me🥰 thank you AFC….
Staff is very professional.If you are going there for the first time, its best to fill out your information before going to the clinic. If you dont, you will have to fill out paperwork before you can be seen therefore delaying your appointment.We went for a covid retest. We had asked for an instant and PCR test. The medical assistant, who did the testing, advised us that the PCR would would be positive because it was too soon after we had colvin and that we only needed the instant testing. She asked she asked my symptoms and when I suggested I may have post nasal drip from allergies she advised me that I could get allergy testing while I was there that would only take 10 minutes. She went above and beyond in order to give us this information. I did get the testing done.
This place service is pretty quick, and its been mostly positive. But good luck getting anyone on the phone. Even been put on hold for a long period of time to be hung up on. Ive had to go in to get answers that could have been answered by phone.
Been here multiple times. Always seen quickly and the staff are great.
Very professional and caringVery clean and hygienic PA ARI took her time and professionalThe staff was very good
Clean, organized, nice staff, not a long waiting time. Visit is fast and on point
I had a amazing experience. The service was excellent. I didnt have to wait a long time. My medication was waiting at my pharmacy when I got there. I give this Urgent Care 5 stars
My experience at AFC Urgent Care was Great!! The staff is friendly and efficient. Even the phlobotemis was great and I dont like needles she made sure I wasnt bruised or in pain at the end!! The Doctor was friendly and took the time to make sure I understood all the acronyms on my paperwork meant, he was clear and concise also I needed immediate results and he made sure I had them before walking into surgery!!! They are 10 star and above!! I was impressed from the moment I entered until the time I walked out and next day results even after that!!
I’ve been to this AFC before and never had any problems there. When I went there the other day besides the girl at the front desk everyone else were pretty cold. I had a student come in the room first and ask me what was wrong. At the end of our conversation I felt awkward and uncomfortable. All I wanted to do was leave because of the way I felt. This was by far my worse experience at this AFC and I will never go to this one again after this experience.
It was an excellent experience. My case was received quick, got to see the doctor in few moments and out with my diagnosis and message sent to the pharmacy for my prescription pickup. Job well done!
My roomate Jacqueline C. Came to visit this urgent care and she was treated exceptionally well. She was pleased with everyone she came in contact with. Eric Lucio prescribed medication and follow up. Thank you to wonderful staff.
Honestly best urgent care I’ve been to. Very quick and efficient, and they answered all my questions kindly and professionally. Amy is a great doctor.
I found the staff friendly and professional. I didnt have to wait long to see the doctor and I was in and out fairly quickly. I would recommend this urgent care facility.
Very friendly staff. Dr was very gentle and accommodating
Went for my DOT physical. I was in and out in half an hour. Great place,, Doctor was cool guy, will be back.
Quick, super professional, kind and thorough. Thanks so much!
Everyone was polite and professional. I went in the evening without an appointment and was seen in a very timely manner. The office was super cleAn. They addressed my issue and promptly came up with a diagnosis and treatment plan. The nurse was fabulous. I was then seen by the doctor, she was extremely informative, devised a care plan and provided followup information. It was a wonderfully pleasant experience all around. I was not rushed at all, my concerns were all addressed and I felt very confident with my car. Highly recommend!
Very disappointed in my treatment at this newly opened facility. The waiting room had 3 people only and I still waited 1 hour to be seen. I hear staff laughing and giggling walking around but not taking any patients in. I am taken into a room and am told to sit on an examining table with an obviously used and wrinkled white paper that was not pulled off from the patient before. I tell the doctor I am having trouble breathing and he only looks in my nose and ears, doesnt even listen to my lungs. They tell me that they called my prescription in, but I called the pharmacy 3 hours later and there still was no prescription. I usually go to CityMD, but this was closer so I thought I would try it. Can not compare the two, CityMD is light years above this place.
It was Christmas day and thankfully they were open. Im from out of town and wasnt feeling well. There wasnt a long wait, the nurse that took me in was friendly, understanding, and caring. Would use again when in the area if needed.
Very friendly and professional staff. Immaculate office. They took me within minutes after my scheduled appointment. Decent parking. I recommend.
From first entering, clean, reception attentive and knowledgeable. Admitting person very thorough and patient. Nurse was very caring and helpful. Would definitely return to this location.
Everybody was so professional and courteous ! I love going to this place when my Doctor is on vacation 👍
The place was very clean, the staff professional and courteous.
Fast attentive care given to my respiratory complaints and body aches. At least 3 tests performed before learning I tested positive for Influenza A. I left with promise of Rx of Tamaflu. Thank you. You saved my life!!!
I went to the urgent care on oct 6. Ariany she was a wonderful person. Every time i would go to other doctors they have a difficult time finding my vein but going to Ariany she made everything easy and smooth. I give her a million stars. Thank you very much❤️
Walked into the clinic shortly after 9...saw two people in the lobby. Waited over 1.5 hours (48 minutes of that time in the small back office) for a 6 minutes visit that will likely cost me hundreds of dollars. When I stepped out to see about the wait, I was told that they were backed up..however I noticed that individuals that came in after me, were seen before me and there werent many people in the back where I was. I completely understand if people are seen by order of severity, but communicate with me and tell me what is going. Why take me in the back to sit and have me wait for over 45 minutes? Let me decide if I want to wait. I understand priority, believe me, but there was ZERO communication with me. As I about to walk out, now someone was able to see me? Not fair. As bad as I was feeling, I should have gone with my gut and stayed home. There was no resolution in my case, just told to have an xray on Monday and they will call me after they see results. I will pass and just go see my doctor since I need to wait any way. Understanding the times we are in, I really dont like to complain and I am grateful for my overall health. I was just really annoyed by what took place. I wont be going back.
I came in for a confirmatory rapid Covid test since I already tested positive at home. I was asked what test I prefer, I said rapid. After I was tested, the PA informed me that my test was negative and that they will have to do a respiratory panel PCR on me. What I didnt know, was that this was a $1500+ test vs a $40 rapid. I tested positive, of course, because I know I am positive for Covid but now I am billed $155 out of pocket for the ridiculous charge. They didnt show me the negative test, they just told me it was negative. Not good.There was no wait time, but there was no physician who came to see me, just the PA.
Today Im visiting for this place and thats best place for DOT certificate and another medical problem and exilent customer service.
Was in and out within 10 minutes. Everyone was kind and professional. Was surprised to see a full fledged Physician. Usually it’s a PA. Very Happy with total experience.
Everyone was super helpful and so nice. I had to have a small procedure done to remove my fingernail, and I was explained thoroughly what would happen, and what to expect, and couldn’t have asked for a better care team
Everyone was very nice and ki d.
Have been to this urgent care twice now. The wait time is reasonable. First time was a walk-in a few months ago and I was taken back within 15 minutes. Second visit was scheduled through the website. Due to severe pain with a chronic condition (Eustachian tube disorder) and reoccurrence of sinusitis, I arrived approximately 2 hours prior to appointment time. The waiting room was empty and taken back within 10 minutes. Both visits, the office has been clean, front desk staff pleasant and kind. Pre-registration a plus. PAs absolutely wonderful and professional/knowledgeable. They genuinely listen, care and willing to address the problem/issue. This is definitely my go to urgent care after regular doctor hours and/or want to avoid a trip to the emergency room. Highly recommend!
Excellent service. Knowledgeable doctors, helpful and efficient. No long wait or long paperwork.
Very nice staff the visit was quick I will go back
Cut my hand this AM and was afraid of needing stitches. Came here for care and was tender to quickly once checked in. Team was attentive, caring, and reassuring. I will keep coming here before going to the ER.
I love every employee! They are very professional and friendly!
Everyone at AFC is top-notch. I was seen in a very timely manner and everyone was polite and courteous. The physician was informative and answered all questions I and my husband had.
What an amazing experience. My first visit there and wow was I impressed.The reception area was immaculate and larger than many I have been in.I was greeted right away with smiles and assistance.Filled out my paperwork and was brought in five minutes later.They all were very sympathetic to the pain I was in from a dislocated shoulder.Exrays were taken and the wonderful Dr. Ahmed showed and explained every detail to me. He really took the time.Shout out to all of you, especially Paige. 👍👍☺️😁
Recently visited Afc East meadow after my dr had no availability. A shout out to Dr Erek Lucio…he’s so thorough and patient! Staff is friendly and facility is very clean. My go to when can’t see my primary. Highly recommend AFC in East Meadow. Dr Lucio the best!!!Just had an appt at AFC East Meadow February 2024 - saw one of the PA - I highly recommend AFC Urgent Care - appts are easy to make on the app and they see you within a reasonable time, the clinic is clean, staff is friendly, and doctors are friendly and fantastic. thank you
Ive been to this clinic before and never been so dissatisfied. I assume its because I came close to when they were closing, but the MD was very dismissive. Im a nurse so I know what that is. And they only reason Im even giving 2 stars is because the suppoerting staff and the PA did try to offer support. I personally would never go back there. I even got pushed out a side door with no discharge paperwork nothing.
Honestly one of the best urgent care’s I have ever been to, all of the staff were extremely nice, super relatable, and they were very attentive every step of the way when treating me. I was out of there in less than an hr, I will continue to come back here.
The wait was a little long but had a great experience here with the care. Everyone is really friendly and process was easy.
It was not crowded. The staff was super nice and attentive. Definitely my go-to place for urgent care. Too bad I was diagnosed with Covid.
From the intake, to the technician and the PA, everyone was very professional, knowledgeable and empathetic. Your service sells itself. Keep up your outstanding work.
This is my go to urgent care. They are very always available and knowledgeable. I always get great and quick treatment whether it’s for a cold or having a form filled out. I highly recommend this urgent care.
I am so grateful to the AFC Urgent Care East Meadow staff, especially Ariany. I came in with my sick toddler and Ariany was quick to assess her and put her at ease. She was very attentive, checked on us multiple times while we waited for the doctor and then ensured we were ok and understood after care instructions after the visit. Thank you!
The tech and front desk was kind. When it came to the pharmacy, they did not send my medication to the correct pharmacy of my choosing. So if you absolutely need to come to this urgent care, I would recommend you triple-check the pharmacy they send it to as theyre most likely not reading the application youre filling out. Additionally, I wouldnt be surprised that they didnt also give the pharmacy my phone number as I never received a phone call regarding my medication being ready.After calling the urgent care and asking for the exact address of where my prescription was, I was given the wrong address. After driving around to multiple pharmacies, I was able to track down my medicationSo if you want to have an experience where youre driving, while sick, to multiple pharmacies in the area. This urgent care is right for you.
I was treated with respect and dignity. My concerns were taken into consideration, and I was appropriately treated. The medical assistant, and the PA who treated me were patient and professional. I will definitely return to Your Facility, should the need arise. Thank You. 😊
Very professional, quick and pleasant. Just wish they would have informed me not to take allergy meds for 48hrs prior to testing. I did call to say i was coming in for that so all my test came back negative which I know isn’t the case. I took allergy pill night before not knowing.
Super easy check in online process, no waiting and friendly staff.
They are very kind and helpful... Amazing people....they care about you..
The PA that I saw his name was Erik and he was very patient and very caring and took all the time that was needed to take care of me. Also he was very knowledgeable as far as his medical advice.
This was my first time here and I had a great experience. The staff was professional and I was seen at my appointment time.
Very professional and thorough visit. Staff was courteous and explained exam. Follow up with test results was made by them promptly. I would recommend this facility for non emergency issues.
My daughter has been there twice after a car accident but has been refused xrays and just given. MedsThis happened last week andthe pain has been getting worse everyday This dr is unfeeling and inept.I certainly do not recommend this placeAfter she gets the x-rays she needs we will certainly have a case against them!
The place was very clean and well staffed. The wait was a little less than they had stated. The medical personnel was professional and friendly.
My daughter and I have been going to AFC Urgent Care in East Meadow since we moved to Westbury 5 years ago. We have always been happy with the care we’ve received, whether we have made an appointment or not. AFC has an excellent, knowledgeable staff. We are so glad they are close by and that we can always rely on them when our primary doctor is not available.
It was a positive experience. The Doctor was very caring and helpful. He was very good and compassion. I would definitely go there again.
I made an appointment and was seen within 5 mins of arriving. I had a uti and needed antibiotics. It was quick and everyone was professional and polite.
This urgent care is always efficient and runs so smoothly. It is so simple with appointments! Staff is so polite and helps you with all your needs! Doctors take care of all your needs but most important take the time with your medical needs and requests. Listening to the patient and helping is their speciality.Linda
Superb service by staff and PA. I was seen within 10 minutes and diagnosis given. Highly recommended.
Everything was great! I had a bit of a wait but once you get inside youll understand. Eriek took the time to explain everything step by step. He made sure all my questions were answered and didnt try to rush me out. And when I was feeling dizzy, he got me water, told me to take all the time I need. And then escorting me to the door to make sure even more that I was okay. I definitely recommend urgent care in East Meadow. Appointment or walk-ins welcomed.
Friendly, efficient and kind . Super professional with kind interactions and advise. The assistant even wished me a happy birthday...First one all day!!THANK YOU!
I have been to other urgent care facilities and not that they were bad, but the treatment I received at your facility was above all others. The staff greeted you so professionally and everyone was very courteous and caring. Erick x 2 were both very caring and spent time explaining the injury I had and what I needed to do to keep the infection from spreading . Also Erick was able to give me a list of primary care doctored in the area since I did not have one. After my visit yesterday, your facility will now be my new go to urgent care.
Originally a walk in and was only second in line to check in. It took so long i was able to secure an appoint during my 20 minute wait. Other than the backup at the front everyone was professional and courteous. The place was clean. Overall very pleased and would go again if needed.
The best urgent care I have ever been to. All the staff is phenomenal and really care about you! I highly recommend them
Honestly I walked in knowing I was Covid positive. No one took my pulse ox, no one listened to my chest despite complaining of a bad cough and wheezing. I was told these were all “normal” flu like symptoms and there is nothing that can be done. My fever hasn’t gone down with your regular Tylenol or Advil and I was basically told oh well too bad. It’s always the same PA who makes me feel like oh well too bad. Most likely not coming back.
The doctor and medical assistant were so nice. They took their time to make sure Claire had a comprehensive and complete file. They went above and beyond.
Saw by doctor very fastFriendly and gave good advice.
The staff was wonderful. Darleen the nurse was GREAT!! Erik the Pa was very attentive and thorough! A very positive experience!
Third time at this facility and I will always go back there when I need help.. Many facilities say good friendly atmosphere but these people mean it.
This location was fantastic. Very friendly staff and extremely accommodating. It was clean and everyone followed protocol. I had two appointments at 2 different times for myself and child 90 minutes apart. They were able to take both of us at the same time which made my life so much easier. Would recommend to anyone.
The doctors and nurses here are very kind and very professional. Unlike many other urgent cares they have exceeded my expectations with treatment and respect. Vaccinated or not they treat everybody equal and do their jobs. They are my number one choice for urgent care. They are extremely thorough and do the best they can to get you in and out. Recommend them to everyone!
Quickest wait in urgent care I’ve experienced. My 8 year old daughter was seen for an infection that was forming in her stitches. The doctor was patient, informative, gentle, and very calming to her while he took the stitches out. They then put her prescription into the system so we were able to pick up her antibiotics immediately. We’ll be going to this location from now on (if needed).
I’ve been to this AFC several times but my last visit was a disaster. They drew blood for a time sensitive test and then left the blood out at room temperature before testing. They waited a day to call me which threw everything I needed off. The receptionist was extremely unprofessional. Very disappointed and will not return.
I took my mother in to AFC in East Meadow because she wasn’t feeling well. There was the nicest man named Roger who brought us in to the exam room. He was so kind, considerate and caring he made her feel so at ease. I felt the need to write this review to let people know what a great place AFC is.
First time visiting this clinic and I must say the front desk is very nice and helpful. The nurse we met was so lovely abd kind to my kids and actually took care of showed interest to help us. We will definitely return. We love this clinic.
Very good experience. Went to another Urgent Care in Levitown and it seems they did a rush job, they put something in my ears then used a syringe with I think water to try to remove wax. It was very painful. I picked up the script from cvs and took it three more days but it wasnt getting better. So I went to this one where they spent 5 minutes on each ear and each time used the machine to rinse out ears and a lot came out. I do not think the other place removed any wax because the next day both ears were clogged and I got nervous. I went to this place last year. I plan on going every 6 months cause I think a year there was quite a buildup.
Excellent care- from the moment I walked in to my discharge! Everyone is wonderful and caring!
This urgent care center, only has PA no doctor at all, they can only prescribe the medication that you can buy over the counter! Nothing else that they can do! Highly recommended not go this urgent care if you have an emergency or if you want to get help!
Very professional and friendly. My son has special needs and was treated with kindness and respect. Thank you
Doctor and staff was very professional and kind to me and my daughter.Great job
Office was clean with plenty of seating to keep socially distant. Staff was professional, kind, and courteous. Wait time was well within reason. There were 5 or 6 patients ahead of me and I only waited 15 minutes or so.
Staff was courteous. Dr. Altman was great and explained everything thoroughly to me.Every time I come here, I feel comfortable.
I am a very nervous patient and was anxious about getting my vaccine. Amy and Kaitlyn took great care of me and made me feel comfortable. It was over quickly and easily. Thanks AFC Urgent care!
The office is very clean. I felt welcomed as the receptionist was very friendly. It was so nice to see the free snacks, coffee and water bottles in the waiting room. My wait time was minimal and the intake nurse was very professional and kind.The intake nurse was awesome! Her personality was so bubbly it made me feel so welcomed!The doctor that I saw (Dr. Mojid) was very thorough and friendly. I appreciated feeling like I wasnt just another number while feeling ill. I recommend this place!
Very professional. My visit went very smoothly , I didn’t have to wait long at all before I was called in .Everyone was pleasant and friendly.
Quick visit, efficient staff, PA Eric was exceptional. I was in and out quickly, no wait! Prescriptions were called in for an asthma flare-up. Thank you for a seamless experience.
Didn’t have to wait that long I saw a nurse practitioner she was very thorough prescribed some medicine that I hope will work wants me to call back and let them know how I feel
My first time at AFC. I had no wait time and was checked in very quickly. The staff were very friendly and efficient. Waited on queue about 10 minutes to see the doctor. He was very nice and answered all my questions, I never felt rushed through. When I called a few days later for a prescription it was put through immediately.
Facility was well organized and the staff was quick and respectful. The phlebotomist/MA, Rhea was very diligent and was able to draw my blood within one try. I came there for Blood Work and Rhea was very quick and efficient. I usually get hematoma’s on my skin but this was the first time, I left with no visible marks. Overall, the visit was smooth and the PA, Erek was super helpful in explaining my results along with all the questions I had. Highly Recommended!!
Was sick recently and visited AFC in East Meadow. I was very impressed with the Dr and staff. The wait wasn’t bad at all either. The medical assistant Kaitlyn N made me feel so comfortable because I had to have a nose swab and was anxious about the whole thing. She was Fantastic at her job and put me at ease. Try this place it’s convenient and very professional!I will definitely be going back , hope not too soon lol
Always fast excellent care. Very professional, they greet you with a smile always. Doctors really make you feel like they take persinal interest w/ patient. Listens very careful and always have eye comtact. My number one choice.
Best Urgent care Ive been to. Everyone is very kind, attentive and very professional. You never have a long wait and Dr. Lee is a very nice doctor. I also had a great experience with Darleen the medical assistant. A very sweet person. I would definitely recommend this urgent care to others. They would be in great hands.
There was a big of a wait but to be expected. The receptionists are well trained I saw them handle a very difficult customer right before me. Very happy with the device. Dr was amazing. Explained everything and walked me out. Professional and courteous!
Very pleasant and super friendly staff,I highly recommend this location!! Bottled Cold water is free and the office is very clean!!! Always very nice staff and very accommodating !!
The fastest and best experience for PCR testing. Got my results in 24 hours and am so thankful for the last minute ability to handle the amount of clients they had. I made an appointment easily and it was such a hassle free and easy system once inside. I needed a test for a game and am so happy to receive the tests back in such a timely manner. Everyone was helpful and nice too. Great experience and will definitely be back next time!
Everyone was very professional and nice. Dr Lee was very thorough and concerned with my well being. Carmen was so very sweet and nice. The girls at the front desk were very nice too. I went to a different urgent care down the way last time and the girls at the front desk had no personalities. Im glad I came to you this time. Thanks for a great experience.
Fast. Clean. Knowledgeable. Friendly