Midwest Express Clinic

I truly love this location! The doctor handled my child with such amazing care. When your child is hurting you want the best care for them. My child left with so much peace after his injury. He is still confident even after a face scar because of the care he received!

I recently had the pleasure of visiting Midwest express Clinic in Cicero , and I cant say enough good things about my experience. Mark provided exceptional care throughout my visit, ensuringMy daughters felt comfortable and informed every step of the way.The staff was incredibly friendly and welcoming, creating a warm atmosphere that made my time there enjoyable. Its clear that they prioritize patient well-being and satisfaction.I highly recommend Midwest express Clinic in Cicero to anyone seeking quality care and a supportive environment. Thank you for making my visit a positive one!---Feel free to adjust any part of this review if youd like!

Every time I’ve come in, the visits have gone quickly and pleasantly. The clinic itself is a clean, cozy environment. Today I had to bring my toddler in because he hasn’t been feeling best the last few days & Dr. Mark was amazing with him! He made the entire visit a breeze with his kindness and reassurance, my toddler felt comfortable during the whole visit. Would definitely go back when I’m in a pinch and can’t get in to see his regular pediatrician. Special thanks to Dr. Mark

This is always my go to for any health concerns for me and my boys. It’s close to my home and surrounded by a lot of restaurants so it’s really convenient. You’re able to check in online to make the appointment sign up quicker. The hours are flexible if you get off work late and they are open 7 days a week. A lot of times they have cartoons on for the children. They always provide stickers and suckers which my kids are always excited to get a handful of. Service is always great from the providers and receptionists. I recommended this location to all my family and friends and it’s always better than going to the er which the long waits. They always assist me and my family and i have never had a bad experience. Highly recommended.

I can not express enough how wonderful the staff is! The place is super clean and very efficient. Made me and my daughter feel super comfortable. Doctor was very kind and knew exactly how to diagnose my daughter. My daughter is usually not comfortable at the Doctors office, but this place her made her feel at home! Absolutely recommend it!!!

I have taken my kids to this clinic and now myself. Very clean and the staff are friendly. Was not busy when I arrived as a walk in filled out the paperwork and was seen soon after. Definitely would recommend this place for medical needs

The staff was so quick and kind. I was so sick and wanted to be in and out. And i was in there for about 5 minutes and out with a prescription. The doctor was so kind as well and understanding. The place is so comfortable and clean and the front desk girl is so cute and nice. Im def going to go there next time im sick because if how fast and nice they all were. I really appreciate you all

Ive had a few visits at this office. By far this has been the worst. The staff refused service for walk in patients at 6:40 pm although the hours of business state they close at 8 pm. When asked why they stopped taking patients. I was told, they are busy and only accepting appointments. I asked for a clinical coordinator and the two young girls started talking about me in the waiting area. I questioned the manager and told her about the behavior, and she seemed irritated that I said anything about it. I will never come to this office again. Reason for the visit was that my child had pink eye. (Also, the office can be cleaner )

Dr Mark is outstanding! This is the second time I bring in my son and he always takes care of him, he is very attentive to every detail and very professional. Overall I’m very happy with the whole staff from the receptionist to the Doctor.

Needed a sports physical done ASAP for my daughter swim team and our pcp wasnt available till next month. Midwest express clinic saved the day they had walk in available and on a weekends too. The receptionist was sweet, helpful and very accommodating. The Dr was super cool and they got me out of there fast. My daughter got her physical and is ready to go swimming. Thanks Midwest express clinic.

I went to this location for pink eye got there at 9am Sat in the lobby almost 35 to 40 minutes. They finally call me to the back took all my vitals and sat me in one of the patient rooms. No update was given to me after that. Never advised me that a doctor would be in soon to see me. I sat in that room from 10am to 11am. I finally asked the nurse when would I see a doctor she tells me there are a few people In front of me. How is that possible when I walked in there were only two patients waiting to be seen.

Came in recently because my daughter was not feeling so well. The receptionist was nice and attentive. The waiting room was clean. Dr.Cha saw my one year old daughter. A one year old is not very fond of being examined so naturally she started crying. He was very rude when I sat my daughter up because I wanted to console her. It’s a mothers instinct to calm their child. He didn’t have to snap at me saying he was not done examining her. He lacks patiences and is very unprofessional the way he talked to me.

I just want to take the time to say that Ive had nothing but great experiences here. You guys are the best. We appreciate everything you do. Thank you for your services and helping out the community.

Love coming here. Everyone is always so nice & it’s always clean. The wait time is never really long either. This is my go to urgent care.

Ive been getting my physical DOT done since 2008 this place is by far the best place to me in my opinion super friendly and professional staff Great service Doctor without a doubt very professional I definitely recommend this Clinic .

Went there and they were clean. They take insurance and the receptionist was very nice. The doctor listen to all my concerns and checked my daughter. He prescribed the best medication’s. And even scheduled a follow up visit for the following week. At the end of the session, the doctor gave my daughter stickers and a lollipop she was very comfortable and he made her feel better. Definitely recommend.

My daughter has been there 3 times, twice with Dr.Mark and once with Dr. Anita. The wait is not long at all and everyone is so kind. I would recommend going. They have other services as well.

My visit went well.The staff were very pleasant, friendly and attentive to my needs. The office was very bright and clean.I was able to be seen within 20 minutes.I would definitely recommend this site to others and I will use again if needed.

All staff was very attentive to my health needs. Mark the attending physician was very caring I will go back for any future urgent care .

Zaria the receptionist was nice and professional, the physician, Tara Morgan, explained everything very well. This place made me feel very comfortable. I definitely recommend it to others, very clean and organized. I will definitely come back if I need to at this location, thank you again for being great at what you do. (To all staff)

I was in and out of there within an hour and had my issue resolved with proper RX sent to my pharmacy! Thank you so much ladies keep up the great work. They are polite and fast to take care of you! I know if I went to McNeal Id be there for hours.

I was seen very fast, diagnosis was on the money. I was in and out in 10 minutes. Thanks Ladies, excellent work

Went in for an earache/infection and waited for 2 hours to be told there was still 3 people in front of me waiting to be seen. Yall need to learn to prioritize and put some damn pep in your step. I left untreated.

Had a pleasant visit, was my first time going to this clinic. And everyone was friendly, including Dr. Mark Cha. The assistant was really helpful and friendly. It’s definitely a clinic where they are professional and it’s clean.

Very fast and efficient. The staff was very professional and attentive. Definitely will be returning here for urgent care situations.

I had a great experience at Midwest Express Clinic! The staff was friendly, the wait was short, and they did a fantastic job. I would definitely go back if I need medical care in the future. Highly recommend!

My first visit with this clinic was March 21, 2024. First thing stood out was, they had quite a few patients. But the clinic was very clean and the staff was amazing with checking us in. And getting us called to the back to seeing the Dr. I love the fact of how they were In tuned with your purpose of your visit. Made sure all your needs were met, and explained every thorough detail to your satisfaction. I give this place a 5 star, you dont have to take my word. Please Please Please, by all means. You should definitely check this place out for yourself. You will more than likely pay them a second and third visit. Along with bringing a friend or two.

I went in to see about my eye that had been bothering me for 3 days and constantly progressing. I was prescribed eye drops for my pink eye symptoms and I am so thankful for the staff and Dr Loretta because not long after my 1st use, did I begin to feel better. By morning & my dosage, the pain was gone when I blink & some of the redness as well. My new Go To Clinic!!

Such a seamless and easy experience. I had tl tale my toddler in for an ear infection. I was in and out. They where patient and they have my baby lollipop!

My visit was pleasant because I had the pleasure of being serviced by two people with a smile. The first was at the front desk. Ma greated me with a smile the moment I walked through the door, she has a very welcoming persona. Then there is Dr Anna, also very welcoming and most importantly, she was patient and listened to everything I had to say concerning my visit. Thank You

We had a great experience visiting this clinic with waiting time and all personal working there. Dr. was excellent

The malfeasance at this location is quite shocking. Instead of treating patients, they send them home and tell them to follow up in two days, essentially requiring you to make another appointment, and thus charging you again.After visiting this location twice, with subpar service, we have decided to seek care elsewhere.Im implore anyone who is considering this location, to reconsider. The standard of care falls well below national standards and its perplexing how they are allowed to stay in business.

First time receiving help from this location and they were fast and very concerned. They made sure all my needs were met with no problems and I even got some lollipops after my visit . Lol

Had a positive experience! The receptionists were extremely supportive and helpful with registering for my son’s appointment. My wait time was not long and the care was outstanding.

Great office, was in and out within an hour, very clean and the doctor was very friendly and knowledgeable. Will def recommend to family

Dr Mark and team is awesone. He listens to understand. Great clinic , great doctor. Great experience. Best urgent care in the area .

Dr. Mark was very kind. He listened to our issues and did his best to prescribe medication accordingly. Would go back there if I have to but hope I dont.

Im very satisfied with the service I received, receptionist, the nurse and the Doctor who took care of me. Thank you so much.

I’m very happy with the customer service they provide every time I go there. They are so much better then my doctors office staff and doctor. I’m in the process of looking for a new doctor. They truly care about your well-being this location. I’m very big on customer service. Very pleased with this location.

I really enjoy coming to this urgent care! They are very pleasant, kind, friendly, & fast. I like the doctors also. They are very clean. They have section for the kids with stickers, toys, mask. Thank you very much!! 😁

I want to thank the staff for such a fast and great experience. Everyone was super nice and explain all the steps, also super professional.

Had a great visit when o got there said the wait was over 2 hours but it was less than that the staff was very friendly

Dr. Tapia is super great I’m very grateful for their service from where me and my wife walked in till the moment we walked out their services are the best highly recommend 😁

Dr. Cha and staff were super friendly and accommodating! . Amazing customer service all throughout!

Staff are really nice and made my anxious 2yr old feel comfortable being at the doctor!

Great service!!!! I call my kids primary doctor and he didn’t have space for them and they had a really bad eye infection!! I went to this clinic and they checked them right away!! My kids are now better thank you to them!!

The receptionist, medical assistant, the practitioner; all of them very polite and very friendly l. The only issue, was the waiting time to see the Dr, only one Dr in the clinic and the time of wait was more than an hr. even the receptionist was warning all the patients that was walking in, but besides that, everything was great… PD: my first time in the clinic

Very polite, clean environment. Zonia took my blood very nice and excellent hand. All the ladies are very nice.

There are times when you walk into a place and truly feel like your needs have been met and this clinic is one of those places. From the time I walked in, the receptionist was enthusiastic and polite and very professional. She took my information and got me and my daughters seated right away. The nurse was authentic and genuine and made my daughter, who was being seen, feel heard and comfortable while her labs were being collected. She saw my daughter was uneasy and helped her feel more in control of what was happening to her. That is a nurse with a heart for the trade if anyone has ever seen one!!The doctor came in in a timely manner and even though I could tell that they were busy, she acknowledged the short wait and the examination went quick and thoroughly. She recognized the issue, communicated quickly and sent us on our way. The very essence of an express visit done in excellence.Ive been to many urgent care facilities and Midwest Express Cicero is by far the best. From their professional staff to their clean and inviting atmosphere, I was pleased above and beyond the expected.

I appreciate the fact that I didn’t have to wait very long even though I was a walk in. The staff were friendly and the facility was nice and clean.

Had a very pleasant visit.. Staff was so friendly and attentive. They made my daughter priority and took their time to be sure they resolved why she was sick! I will definitely be returning if anyone in my family is sick. Highly recommend

Great service, they took the time to explain and examine me. They were very thorough. Great experience.

I had a great experience at this clinic; they are very professional and patient, and I would highly suggest this place to anyone seeking for a pleasant experience!

Staff was super friendly! They made me felt welcomed. Great service.

It was my first time visiting Midwest Express. Registration was fast and easy and I was seen right away. Great service

Very polite people. Especially dr. Mark.Would recommend

I was recently here to treat my 3 yr old son. He had unfortunately come down with a sudden ear infection and I needed to get him seen quickly and efficiently. Thankfully, I was able to do both that day. Dr.Mark went above and beyond to make sure that my child was comfortable throughout the checkup. He also, gave me the proper prescriptions to make sure that the issue was addressed. Sometimes this is hard to get because some providers would rather let things run their course or do a wait and see. Meanwhile as a parent you know how difficult this can be. I would definitely return if the need arose. I will say the only downside to the clinic is that they can sometimes be inundated with clients and that obviously adjusts the wait time greatly. (Cicero location)

I have a great experience everytime I come to midwest express clinic for my families medical needs. They are reliable, friendly, and have great service. The provider Mark took really good care of our needs and answered all of my questions and concerns, he was overall phenomenal!

Visit was pleasant. Did not take too long, was in and out. Great experience and friendly staff!

Efficient and friendly service. Everyone you interact with is informative and friendly. I’ve been here a few times and I can always count on this team.

Fast and reliable service, i love coming here!! The staff is very kind. Long story short they go straight to the point in and out basically!!

Amazing staff they were all nice and very patient with me :)

-Amiable and professional staff.-Bilingual-Fast and discrete service.-Work with most insurances.-Inclusive to the LGBTQ community

Great service. Quick, clean, friendly and very helpful. I will return & refer others. Very satisfied with my experience!!

My son had several sports injuries. Made appointment on line went. Very short wait time. The staff was so nice and friendly from the time we walked in the door. My son has Autism he was very nervous. The nurse and doctor took time and listened to him. They Showed compassion.❤️when youre leaving they have stickers and lollipop at the door🙂😉

Fast and excellent care. Kind and caring. So glad you are here. You provide an important service. Thank you.

Everyone was kind and helpful. We were in and out ! Great staff !

The staff was very friendly and extremely helpful. Due to shortage of staff there was a slight wait, but that was out of their control. I was very pleased with this being my first time visiting Midwest Express Clinic to renew my DOT medical certification. Thank you to all the wonderful ladies for everything you do!

Very clean environment, friendly staff.Dr. Mark was wonderful

My experience in this location was amazing and felt welcoming as soon as I arrived. 10/10 will be returning

I was so surprise that It didnt took that long . The doctor right away diagnose me what I have. She gave me medication and I feel much better. I really recommend you guys to come to this urgent care very professional and clean. Very nice. !

If you want to be treated unkindly and rude. This is the place. The girls in the front desk have attitudes for no reason. Not to mention they will argue with customers. They clearly hate their job.

Very clean! Super fast! Great help!

The doctor had zero patience for small kids. I took my two kids ages 9 and 4. The four year old was very antsy but I have yet to encounter a toddler that is not. She was trying to check his ears and throat and no he was not cooperative but as a medical professional she could have handled the situation better. I have had other medical professional deal with his restless way better than she did. I dont recall her name but she was a slender Caucasian female with light and dark blonde highlights in her hair. Overall I would not recommend this location nor will I ever return there. I am sharing so that hopefully in the future this does not happen to anyone else and the root cause of the problem is determined. If short staffing was the problem please provide more staff so that better customer service can be provided. I dont want to be billed full price in return for sub par customer service.

I love coming to this Urgent Care. They have great staff working. I have been to 3 previously and doesn’t compare at all. Would recommend for any member I took my 1 year old last year and now my 11 year old. They are amazing and all my questions answered. No need to go to the ER and spend hours waiting.

I went in as a walk in and I was out within the hour. Everyone was very friendly and professional.

Best urgent care I’ve ever been to! Front desk girl super friendly and helpful. Doctors really take the time to explain to you and you can just tell they all really care. I also go to get my b12 shots there they have really been helping me with my energy level.

Great location fast service great customer service my voice was heard meaning they took their time to understand my needs I felt great when I left.

So far so good. I’ve came in at different hours of the day and each time it was quick and easy. The staff are very friendly and helpful. Would highly recommendThank you MEC

I appreciate the fast friendly service got in and out within 30-45 mins no long wait time I seen dr Mark Cha, who gave me a lollipop after my blood test, lol he was friendly and not rushing me or made me uncomfortable. I had lovely nurse to check my weight and blood pressure and another lady who took my blood very sweet ladies. Also they take take county care which many places don’t that was lovely as well THANK YOU ALL AGAIN.

First time here and everyone was so sweet and caring. Dr. Cha was very helpful and answered all of my questions and concerns

The only one I got too! Very nice staff, fast service

Great staff and service. Fast and better than the ER.

Employees are nice and welcoming! I did not feel uncomfortable. Brought my daughter here because her dr was booked 3weeks out and i usually go to ER and wait to be seen. My sister recommended this to me. I wish i would of known of urgent care clinics!! No long wait times. Very Thankful 🥹 they gave my dtr a crown, stickers, and lollipop not even her Pcp does that.

I was so sick, turned out it was the Flu and this clinic was so convenient b/c it allowed you to make an online appointment and they were open until 8pm on a Friday night and they ask you to arrive 10 minutes before you choose your appointment time and I only had to wait in waiting room for about 3 minutes before I was called in. Everyone was so professional and kind and the facility was modern and super clean. They also have Primary Care Doctors there so I will definitely be switching my Primary Care Doctor to a new one located at this facility all because of the great experience and attentive care I recieved from there!

Midwest Clinic is always there when I need to see a Doctor with no appointment.Fast service, nice staff

Fast, friendly ,compassionate care. Even though there were quite a few patients in the waiting room , we were in and out in less than an hour!

This clinic is very neat clean and the staff is super helpful and friendly definitely recommend coming to this location love the customer service

Great clean place and the staff was super nice and helpful…thanks for everything

I really like that the space is clean, the staff are friendly and the service is quick!

Very unprofessional. You are treated as though you are interrupting a friend hang out. From front desk to medical assistant I felt really uncomfortable. I called also to ask if my labs were available because I was supposed to go in for a follow up and received an email that the labs were “collected”. The person who answered the phone was annoyed that I asked and stated you can just cancel if they aren’t there. I repeated I want to go if they are there. The appointment was canceled. An hour later I received an email that stated they were there. So I called back and the lady said “no new appointments only follow ups.” I stated I already had the appointment for a follow up she said “you did but you canceled.” When in reality it could of all been avoided if they actually did their job with professionalism and double checked. I work in healthcare and hate coming across people who do not have any compassion when it comes to this field. People need to remember that when people are worried and coming to check up their health it maybe “another day for you” but it’s something that’s been weighting on/ stressing your patient I.e the visit for labs and a growth on my damn neck. This review will probably be disregarded and laughed at by the people in the office but hopefully it’ll save someone a trip from a bad experience from people who should not be working in healthcare.

We need more accessible clinics like this throughout all Chicagoland! Great doctors,nurses and reception. Professional,listen to your concerns and give you the proper care. And if u need help they are the sweetest!

Quick check-in, quick to be seen, thorough service. Highly recommend.

So quick, kind, and helpful!! Would recommend!

Clean office, great customer service, fast service!!! Thank you so much

Very professional, great service! Super clean!

Very friendly staff and doctor. Made me feel at ease. Didn’t have to wait long since I made an appointment online. Definitely recommend

My experience was wonderful, And the doctors were wonderful and made the whole process easy for. They were very attentive.

From beginning to end my encounter was great. It wasn’t a very long session and all my concerns were addressed in a professional manner. If I had to choose between this location or another, this would be my choice. Also would like to give a special thanks to Lydia for sharing her welcoming attitude.

Was initially put off by the rude receptionist who had a major attitude at the front desk. But the MA and the NP who took care of me were great! The MA took me right back (no wait in waiting area) she did a quick swab, then I waited in a room for an acceptable amount of time, and the NP came in to confirm the swab was positive and prescribed me an antibiotic. She apologized for the wait time, but it honestly wasnt even that bad. The NP and MA were very professional and quick. I suggest they address improving attitudes at the front desk (because if it werent for us patients you wouldnt even have that job), but overall the clinical staff is great so still giving 5 stars because I appreciate the quick quality service near my home and want to recognize them for their efforts. Thank you!

Took my boys in for a school physical and I have never been to an urgent care like this one. The staff was awesome! And the doctor was simply amazing her name is Brittany! I couldnt be anymore thankful.

I brought my daughter yesterday. I am extremely grateful for the service. Receptionist was very pleasant and helpfulThe Dr.so caring, I waited a bit, but it didnt matter since I had no appointment.

I am very displeased with the lack of knowledge. I went in for std check due to some pain I was having and unfortunately they used an incorrect method of collection for my specimen sample. After several days waiting for my results, the test I specifically went in for wasn’t even done. When I called the receptionist was very passive aggressive and told me I didn’t need to come back if the provider didn’t ask me to. Now I am still dealing with the pain and have gone elsewhere, I received my results and am being treated. Thanks for nothing Midwest, what a waste of time.

Was very pleased with my visit was fast will be back soon

Midwest Express Clinic had open appointments. My son was seen right away and the doctor was compassionate. Definitely, will be back for the quick and very good service and hours, seven days a week.

The front desk are really nice and I always go in for myself and kids. Dr. Mark is the best like how he listen to your concerns

Definitely recommend this location. Was easy to setup an appointment on line. Staff was very friendly and helpful and answered any questions I asked.

Took my daughter in the person at the front desk had a terrible attitude and gave me false information. Never had an issue before until this time that I took her in. Will not be going into the Cicero location again. Customer service was not a thing with this receptionist.

These people are amazing ! Loved the energy, the welcoming & the services ❤️ love it here ! Super friendly

I went her for a school physical, was told that they only accept out of pocket payments for this service. I paid $76, thinking that was that. I received a bill in the mail a few weeks later for $126.22 for the office visit that no one mentioned when I had my appointment. I do not appreciate being led to believe the service was being paid for in full only to get billed twice the amount later I would have gone elsewhere.

Love this place! I’ve came here a few times taking my parents or myself. the girls were fast and so efficient you can tell they work as a team. The manager daisy juggled so much and knows how to run the place. She took my blood and made me feel very comfortable. The provider yessenia was the sweetest ever and also made me feel very comfortable. i will be going back ! 10 stars.

This was the easiest, smoothest appt Ive ever made and attended! Thank you to ALL the personnel that were working on Sunday!! I appreciate you and needed, you were there. Very pleasant, swift, efficient and personable!! Ill see you next Sunday for follow-up!

I was a walk in had no appointment, was attended quickly in and out in less than a hour. Very polite and professional staff. Thanks for everything Ms.Yesenia Diaz shes the best 👍

Wait time to see NP is horrible. Came in for physical and waited for an hour to see NP.Was then informed that my lab work results and to obtain Dr signature could take up to a month to complete. You will also n have d a follow up appointment to go over results and get paperwork which is another $40 dollars.During my follow up, I was not seen for over an hour. Office didn’t have a lot of customers.I don’t recommend for quick results or timely attention.

This place is clean, efficient, quick & you can be seen the same day even without making an appointment. The reason for the 3 stars however is because today I came in because I believed I had strep. When the medical assistant was writing down my symptoms she asked would I like a flu, Covid or strep test. That was a alarming to me because usually a doctor is suppose to make that decision after seeing their patient. That choice shouldn’t be up to the patient. After testing for all three It came out negative & I then gave the recommendation to be tested for Mono because I had it in the past & the symptoms felt very similar. Sure enough the mono test came back positive. I just feel like my situation could of been better handled & after having a negative test results the physician should of given some type of other recommendation for tests / blood work to be done.

All times Ive been to Midwest Clinic the staff is very polite they get me in very quick and take care of whatever my issue is love coming here .

MIDWEST EXPRESS CLINIC are very rude with patients when you asking for information. Their C.S.R skills are deplored.

Definitely recommend this clinic they have different health services and making a appointment was quick. Check in time was even quicker, was in and out! Thank you

First time here and I already love it! Same day appointment, easy check in online & super fast service! Got to the clinic , medical assistant was super nice and quick to check me in and do some tests I needed! Provider SherriLynn was so sweet, listened to what I had to say and prescribed me what I needed in no time! Thank you both so much. Will be going back. ❤️

Outstanding care from Dr. Pyzik. Professional, compassionate, and took the time to address all my concerns. Grateful for the excellent service!

After two months of having issues that my doctor couldn’t fix and a trip to the ER couldn’t either, I went here and was prescribed some medicine and I can say that it fixed my problem. I finally can say I can breathe thru my nose again! Thanks to the staff here. Took a whole 30 minutes at most and ten minutes at CVS to get said medicine. I definitely recommend this office!

Great place. Staff is so kind and helpful. Super clean and well kept. Will definitely keep going back if ever needed. The hours are great and are open on sundays as well that’s a plus.

My finger swelled up after a visit to the nail shop and I scheduled an appointment here to check it out. They were professional, super friendly and knowledgeable.

Love that they provide B-12 shots, but their scheduling tool is useless. It requires you to select a time, and I went 10 minutes before that time, only to be turned away since they’re not doing services due to them being behind.

First visit for my husband. They were down two people and everything went smoothly. Great staff and very professional. Prices on physicals are very reasonable for cash paying customers. Office is very clean.

Very clean and staff was very polite. Took my 7 yr old daughter to get check out and I was in the the clinic for no more than 15 minutes. This will be my to go place anytime my kids dont feel good or just in general. Thank You for the quick visit and for hearing out my concerns about my child.

I took my little one to this urget care and it was a great experience. The staff was friendly and the Dr. was very sweet. The prescriptions were right and my little one is doing so much better!

Service was great. We went in without an appointment as a first timer there. Their staff explained that we needed to fill out some forms. We were were there for about an hour including forms and exam. I will definitely recommend to my friends.

Friendly staff and providers, were able to help with an issue that another urgent care couldn’t address

Dr.Mark was amazing and so was the nurse and the receptionist. Everybody was friendly took there time to understand my needs and was basically in and outz

The entire staff was very friendly. They exam was very thorough. I waited less than 10 minutes before being seen by the nurse and physician.

It was a good nice and friendly staff the doctor was nice and polite and explained everything to me before it happened this is going to be my clinic its a great place

Dr. Kasey definitely took her time to make sure she had all the details she needed to diagnose me. She was very kind and so is the rest of the crew here. This is my go to location and will continue to be so.

Ive been to this clinic twice and both times i had a great visit very polite staff not a very long wait youre in and out I highly recommend this clinic when you need to see a doctor quick 👌

Very fast service. As soon as I was checked in, they took me back. I was seen and checked out within 30 min.. very friendly staff as well. I’ve been here a couple times and I am always pleased with my visits. Obviously there’s been times they take a little longer but that’s because there’s a lot of patients to be seen. But for the most part, it’s pretty fast and very convenient.

I feel heard coming to this clinic, thank you Dr. Milenkoff and Dr. Diaz

Well I took my son the nurse was super rude , she didnt take his vitals, and after I went to get a b 12 shot. I was there waiting to check in for a nurse, for 30min and all I heard was them laughing on the back. No one was in front. Plus when u call the did something to the phone that the call will drop. I could leave a message. This place need sa Manger t

Very good, I love this clinic I always get the help soon, they always have appointments and space to see people. I dont get that with my family doctors... they never have appointments until one or two months later.

Went in today to take my daughter for a physical , the front desk was so kind and my wait was no more than 10 minutes. I have been here a few times and the people are so nice. Daisy took care of me and was so kind and gentle with my daughter, they have great prices and have created a safe environment. I will be returning.

The staff is super friendly and knowledgeable. The facility is clean and modern. Would definitely recommend to my friends and family!

The staff is very professional and kind. The service is quick and they get you what you need to feel better. I love that this place is an option for me when me or my kids when sick. And they are available evenings! Definitely recommend.

This clinic is great took my son, he was having on and off fevers. Didnt want to go to the ER because it takes forever.... Went to Midwest Clinic and we were in and out in a little over 1 hour !! Turned out he had an ear infection. Service is good friendly staff I recommend this place good efficient quick service.

Very glad to go there when we need to. Great atmosphere and stuff ever friendly.

I went to the location in Cicero and honestly it was great. The next appointment that my primary doctor had was 3 weeks away and I didnt feel well and knew I couldnt wait that long to see a doctor, so I made this appointment because the Target and CVS minute clinics were full. So glad I ended up at this one. The front desk woman who took my vitals too was so professional and knowledgeable and the provider herself was so nice, approachable, and helpful. Highly recommend Midwest Express Clinic, especially the one in Cicero.

Customer service is nice. My issue was that the website says to check with your insurance to see if you qualify if you have hmo. My insurance said I could go here. Once i got here i was told that they do not accept any hmo. I spent time registering online and driving here while sick. Big waste of time.

Brought my daughter here for a strep test. Such a friendly helpful staff! Sherrilynn was fantastic! She is a very caring and compassionate person. My daughter had a few concerns about the antibiotics and Sherrilynn listened to her concerns and made her feel at ease! I would definitely return to this location if need be!

Very friendly Truthful great doctor I love her I know youre not suppose to say that these days the receptionist her name means Friday also wonderful I hope to make it my permanent place for health care and they except my Molina insurance. My Love my Blessings my peace be upon them.

Very easy process. Very kind and helpful employees. Very clean atmosphere. Highly recommend!

I just wanted to share ,I took my son 2weeks ago and the doctors are awesome plus when I took my son he had such a high fever that they make sure his fever was down they gave some medication and the staff are so nice and friendly and they care for the there patients and specially the children, iam so glad I took my son there and I am still taking there😊

I came in for flu like symptoms, receptionist was very nice and informative. This was my first time here and I only waited about 10 min. before I was called back into the room. The medical assistant also had good customer service. She was thorough in explaining what she was going to do and if I had any questions. This was a quick process and once done I was placed in another room. I waited less than 10 min. for results to be rendered on Covid, Flu and strep tests and Dr. Mark Cha saw me. Dr. Cha was attentive and even made sure I had a doctors note in case I did not feel well enough to return to work immediately. He also made it clear if I had any questions or concerns at all to call and he would speak with me directly. Overall it was a very pleasant experience and the wait time was exceptional. I would defiantly come here again.

I dislocated my shoulder 7/13/23 at work. When I left work my spouse and I both called this location to see if they can put it back in place. They said yes, I asked about x-rays, they said they do all that. Once I got there, I paid the $100 co-pay, waited 40mins, just to find out the x-ray technician wasnt in. Keep in mind two different people called asking the same question. They did not give me back my co-pay even though I only saw the doctor for less than 5mins. There was only 2 other people there, the staff definitely needs more training on how to read a schedule. Ended spending another 4hrs in the ER .Very disappointed.

This place is amazing! Daughter was sick and I needed to take her to the drs on a Sunday and didn’t want to go to the emergency room came to this place and got a diagnosis and medication that day. They are very caring and staff was very polite and the clinic was very clean as well.

Best and quickest service my ankle was broken and the doctor took good care of me

I had blood work done here and the girl had a gentle hand. The Dr was great and welcomed me in to see her as a primary doctor.

Recently visited MEC for the first time since they were close to me and accepted my insurance. They don’t do appointments for the first visit. You put your name down to let them know you’ll be coming in and at which time; it’s not a spot holder. However, for your follow up, if necessary, you will get an appointment scheduled. The morning of my first visit I signed up for the 8:30am slot and wasn’t able to get there until 9am. There was not many people in the waiting room so I went in quickly. The nurse took my vitals first and any important notes, then in the next room Dr. Smith was the one who diagnosed me. She was very friendly and energetic. Told me exactly what to do to get better and made sure to escort me out to the lobby when we were done. Realistically, I was in and out within 30 minutes. Fast paced and great service. The only thing that was an issue was getting medication switched from CVS to Walgreens. They don’t have a direct connection to Walgreens and that’s where my insurance would cover prescription.

I would like to say that I am doing this off of my daughter’s account. My name is Evelia Casimiro. I loved my experience here for my first time ever coming. First and for most, the lady at the front desk was very sweet and kind when we came in and helped me with whatever questions I had about the forms. After a long day we had come to this clinic because I was feeling very sick and I felt like I had some sort of infection in my ear, I had originally gone to the Loyola Medical Center and they did absolutely nothing and the doctor told me that there was nothing wrong. My daughter and I were there for about 6-7 hours. When we came to Midwest Express Clinic we were brought in right away by the nurse and she was very kind and even asked me which language I preferred to speak in. Then it only took us around 10 minutes when APN, Shannon Lewis, came to see me. I found out I had Covid-19, and she gave me prescriptions on what I needed and was kind to explain everything to me and my daughter. She even discovered I had an ear infection, which the doctor at Loyola did not even bother to check for. Overall, it was a very great experience the staff there is so kind and genuine they truly seem to care about their patients and what I love is there patience and how caring they are. I would recommend this clinic to anyone!

So pleased with my experience at this clinic !They accept walk ins and they’re so fast not only that the staff and doctor are so nice and caring ! The doctor explained everything so well and addressed my concerns ! Definitely recommend !

They do take care of you..love haw they especially there office is doing a good work

Always such an amazing experience, they are great with making my toddler feel comfortable. Staff has always been very welcoming and the hours are perfect for us busy parents !

I took my daughter today for a school physical at the cicero location and it was bad I told the nurse it was for a physical she said I know and took me to the room and the dr came in right away didnt even take time to examine my daughter didnt ask for vaccines they didnt even write down on the form the vitals. We were in the room for like 2min and that was it. It was done in a rush didnt like the experience at all.

Super clean and very quick. They actually listen to you. Staff is super friendly and polite.

The staff was amazing,Dr.Mark was very kind and friendly and was very informational. Will be coming back

Went to the Cicero Midwest express clinic. People who work there are great, I give 2 stars for that 3 no stars because, I was not told I had to pay for for sports physical, $75 for adult, $30 for high school students. So just a heads up they do ask for insurance I dont know why, if they charge you the fee and they indicated no medicaid insurance covers sport physicals , I should of been told before the visit it would of been convenient and I declined the service and going to a regular doctors visit to see if my I insurancecovers the visit.

The staff was nice & very polite. The place was clean & the energy was good when me and my son walked in. They got the forms I needed for my sons sports physical with no problem. I would go back there again for any of my kids care. Nice location too!!!

Couldnt get in to see my doctor or minute clinics. Contacted my insurance and they recommended Midwest Express. Glad they did. I was able to see a doctor and was in and out in under 1.5 hours. Will definitely use them again if the need arises

I had high hopes but y hey said Tuesday for my results, it’s Wednesday 😔

Love this place it way better then my doctor they take there time and explain to you and also the doctor Angelika she a wonderful person and am happy to be seen by her also recommend this place it’s wonderful all the workers are beautiful kind people I recommend this place a lot ❤️

The best place everrr!!!!! I took my daughter here they where so quick to help staff was super awesome..I never had an experience like this they helped my daughter and got her what she needed fast there was hardly a wait to be seen and this Dr. Reallly knows her stuff we felt so comfortable and most of all please to see and feel how important it was for her to help us we honestly love this place...THANK YOU

Noting to complain about the doctors there, I been to different Midwest clinics and I didn’t liked the service here starting at the front desk the girl was not friendly, medical assistant was writing on her gloves, I called many times to get a document request a refund from my insurance because I paid out of pocket they never sent it. I went to a different Midwest clinic and they sent it in seconds.

First time.. The only reason i didnt put 5 star is because it will help to greet patients with little more smile and little less had to do this job face. But Yesenia Diaz was very help full, answer all my questions. And when i had my ultrasound at 111 st location, this past Thursday 8/3/23 at 3:00. I was in and out and less than 40 mts. Also the technician. Dont remember her name, she told she used to work at UIC. She couldnt be more nicer, respecful and so friendly. I will definitely come back.

First time here and the experience was great the dr is extremely nice the medical assistant was also great and the receptionist was also very very nice I’m definitely coming back

The young lady who was at the front I think her name was julie is smoking hot. She was also very helpful and polite

Very easy and fast experience needed a quick TB test done for work on a Friday afternoon by Sunday at noon I was able to see result through my phone.

This is my go to place when me or anyone in my family is not feeling well. I take my 3 and 5 year old here. Excellent care. Usually quick service. They get us back on our feet.

Fast great professional and i will keep goong there urgent care is there 1st priority

The people were nice and was indeed fast

The clinic is great the only thing i didnt like it was that it was only one doctor and there was a lot of people and it was take forever but otherwise it was a great clinic and the staff are very nice

Staff was friendly and professional place was clean thank you

The service was very quick, the staff were all very polite and kind. It was really easy to communicate, the whole place was just comfortable. I definitely recommend it.

I really liked the attention they gave my son, it is undoubtedly a good option for an emergency and not having to be in the emergency room for so long ❤️

Prescription was not sent to pharmacy because system was down. Nobody followed up with patient. I show up to the pharmacy expecting to pick up immediately. Instead had to call office and wait for script to be sent. Again waiting for it to be filled and didnt receive an apology. Now will verify w/ pharmacy that script was indeed sent before leaving urgent care office.

I was able to make a same day appointment and was about 20-15 min earlier they were able to see me straight away. The staff was super friendly, thorough, and truly make an effort to make sure that they relay information efficiently. Will most definitely visit again whenever I need to.

Love the doctor went in with breathing problems right away a treatment and came out new. Also she found things other doctor didnt. Got tested right there. Love the service.

Good service and the nurse was super friendly and helpful so was the doctor highly recommended when you can’t see your doctor I would go there

The office was very professional. Not even a long wait It was a last hour walk-in before closing snd they immediately took me in. The nurses and doctor were very helpful. Highly recommended.

The clinic is very neat, and very welcoming. Their service was exceptional and I was taken care of very quickly. The staff is super friendly and very helpful.

I liked this clinic a lot, it was my first time in that place, my children and I felt welcome... the entire clinic team treated us with great respect 100% recommended

The staff was very attentive helpful and focused on my needs and wants ... Very pleasant Staff... Definitely will Return to Ms Angelic 👍🏾👍🏾

Always a dependable clinic to go to in a pinch. The providers are awesome, and all the care team (front desk, MAs) are wonderful and nice. Which is awesome to have when you arent feeling great.

Really like this office. I like how I can schedule time especially during the weekend on the their site. The staff are friendly, respectful, and efficient.

Very easy check in process. I go weekly to Midwest and the service is impeccable. The pricing is great and I’m happy to self pay instead of use insurance. I’ll be back again next week!

My mother and I have been coming here, great and fast friendly service. Personally I seen Dr. S., she was awesome did bloodwork and my results were emailed to me and that was excellent, and convenient.

I was very satisfied coming here. The staff was very informative and fast, will definitely start going there very convenient and I didnt have to wait long at all. Very clean

It’s was super fast and cold like it should be for germs. I will definitely go back if needed Thanks to your team they were all so pleasantly professional…

People were really nice and professional I love it there! Clean and fast service!!

They were so nice and happy to answer any of the questions that I had. I kept calling the receptionist with questions and not once did she sound annoyed or unhappy. Best experience!

Took my 5 year old son with an ear infection and got prescribed 2 different antibiotics. After a week of them not working, we decided to take him to another urgent care. Where they told us he shouldn’t have been prescribed the first antibiotic and the second one was the incorrect dosage. DO NOT GO TO THIS CLINIC. You’re better off going to any other urgent care.

Caring and compassionate care. They are very kind and listen to your concerns. NP YESENIA IS WONDERFUL. All the staff are friendly and helpful.

Got appointment same day, at the time I wanted. I was seen promptly. Staff was very helpful. Provider listen attentively. Very clean clinic. Adequate parking and accessible