vybe urgent care

3626 Street Rd, Bensalem, PA 19020, United States
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vybe urgent care
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Pa
Review №1

Great reception here. Quick and easy. Appointment was easy to make. Nurse Jen was awesome and Dr. Steven was great. Treated me for my sprained thumb. I give this place 2 thumbs up!

Ry
Review №2

Staff was extremely friendly. I was early for my appointment and they got me seen a full 20 minutes early. My intake nurse Kareema was very kind and warm person. Doctor Brett was kind and efficient got me in and out quickly. Facility was overall very clean and great atmosphere. One of the best experiences I’ve had at any urgent care.

ci
Review №3

This was my first visit and I highly recommend!!! Steve and Gina were amazing! Check in was super easy and the staff is so friendly. They did an X-ray pretty quick and explained their findings very well. I was in and out in less than an hour. I did make an appointment online the night before which I think they recommend. This was my first visit to an urgent care facility. If I could give more than 5 stars I definitely would!

An
Review №4

This is an excellent urgent care facility that I have utilized on several occasions. Staff are knowledgeable and courteous. On this visit, they determined I needed a hospital ER which they discussed by phone with my doctor and all agreed. Thankful they recognized the potential issues and provided sound follow-up.

Ma
Review №5

Was a walk in. And the process to get my info was easy and quick. Got me back in the room as soon as I got there. The receptionist, nurse and doctor were all nice. Never felt judgment from any of them. If I had a medical issue, would definitely comeback to this office.

Mi
Review №6

Clean facility and easy to schedule online. Check in was smooth and very friendly staff—Kareema in particular was super nice! She took my vitals and was very patient with my questions and concerns!

Mo
Review №7

Im giving 3 stars primarily because of my experience with the nurse who handled my initial assessment. This was my first visit to this clinic as I usually go to my doctors office, but they were closed for the weekend. The nurse who took my vitals and conducted my basic assessment never introduced herself, which left me feeling unwelcome. Unfortunately, I don’t even know her name to mention it here.When it came time for the procedure, she handed me a swab specimen and told me to follow the directions on the wall without explaining things in simpler terms. While I am fully capable of reading and have done swabs before, I couldn’t help but think about patients who might struggle with this process or reading disability. It was disheartening and felt impersonal, especially for those who may not be familiar with medical procedures. I wanted to speak up but wasn’t sure how I would be perceived.On a positive note, the clinic was clean, the receptionist was friendly, and the doctor who saw me was very kind and welcoming, though he also didn’t introduce himself. As a healthcare worker myself, I always strive to show care and compassion to my patients, and it was a bit disappointing that I didn’t receive the same.

El
Review №8

While everyone was great; I didn’t see a doctor, which was really weird. I was only back there for like 6 minutes in total, the PA did a quick look and then sent me on my way after two tests. I’m not sure if it was because of the time I went or something, but it was very strange to be charged 75 bucks only to see a PA instead of an actual doctor.

Zi
Review №9

I took my daughter here to get a rapid covid test because the website stated that they do rapid test for insurance and self pay and when we got here. They tried to charge me $75 to get the results back immediately.RUN FAR AWAY. Afc is way better.If you see Dr. BRETT MITCHELL name turn the other way. He was very rude and ignored my concerns.Also sent my daughter back to school the next pay pending result.Front desk guy very sweet. The RN was also sweet.But Dr. Mitchell HORRIBLE

Mi
Review №10

Took my friend here for a physical and it was amazing. Kareema and Kristina helped us out and were super nice! These amazing ladies had us in and out in about 15 minutes. I would definitely recommend this urgent care!

mo
Review №11

I went in for an issue with my ankle Jocelyn was very kind and friendly especially to my daughter who I had with me and dr.banger was extremely helpful and informative explaining in detail what was going on with my ankle fracture. And Jen was the X-ray nurse very kind and let me know everything she was doing and gentle with my injury. 10/10 recommend every one was kind and I was in and out very quickly.

Me
Review №12

Super helpful staff and clean environment. Jen went above and beyond explaining the portal and how to use since my son’s ear infection sort of worsened. Sandra was our PA and she was awesome we had a few hiccups with the pharmacy but she figured it out and was so pleasant! I love this place. These people care about their patients.

Ch
Review №13

Outstanding service all around, super clean environment and the check in process was quick and easy. There was no long line or long wait time. Nurse Kareema is amazing, she completely cleaned my wound and gave me a shot on the arm & I felt absolutely zero pain. Both the doctor and nurse attended me quickly & helped me understand everything that was going on step by step. I appreciate their service. Overall I give them all a 10/10

He
Review №14

Took my little one here. The office w clean, staff friendly very fast service. The nurse practitioner Christine was very friendly. I recommend

Al
Review №15

Very friendly and very clean office.Doctor n all of the staff listened and heard and understood what I was there for. They gave me more options to figure out what’s going wrong with me. Not a long wait. I’m very impressed and would refer my friends and family to this place .

El
Review №16

I love all of the staff here! Kareema and Heidi are just the 2 names that I can think of right now. I come in several times a month and am always greeted with a personal greeting and a smile. They get me in and out quickly, everytime I go there. Being in the medical field myself, I know the challenges that they face on a daily basis, and through it all, they remain professional and always go the extra mile to make me feel comfortable

Si
Review №17

Although I felt so out of it, Kareema was able to make me feel so warm and comfortable. Interaction with her felt personal and genuine. Sandra was also amazing as she made me feel like she wasn’t trying to rush me out. She really wanted to know every possible detail to help me. Would definitely come back again when I have to!

Em
Review №18

I’m very picky with my urgent cares as I go decently often. I was scared to come here because of all the bad reviews it had on Apple Maps. but my visit was amazing! The lady at the front desk is so nice! I didn’t have a long wait time (5-10 minutes) the nurse Kareema was so sweet! Didn’t even feel like I was at a doctors office very easy to have a conversation with. The doctor was very nice went through everything with me and was in and out in less than a half hour! Would definitely recommend wonderful urgent care.

si
Review №19

Marianne was very helpful with getting us checked in and situated pretty immediately.Kristina got us in and out. Diagnosed was very fast. She answered any and all questions we had. Left feeling satisfied and confident with the next steps.

Bo
Review №20

Got in same day without an appointment. The front desk staff and the doctor were very friendly and professional. Would recommend! Thank you, Dr. Torradas, for your incredible bedside manner and kindness.

Ca
Review №21

Absolutely love this place, I usually come here because I typically am in and out! Kareema at the front desk is always a pleasure to be greeted by any time that I have been here. She’s caring and also makes you feel comfortable no matter what!!

Ry
Review №22

Front desk service was great - first lady who took me back was awesome . The nurse practitioner who treated me had a horrible bedside manner . Normally I have good service here but today the bedside manner of the NP didnt sit well with me and I felt as though I wasnt being heard.

Sa
Review №23

Marianne and Kareema were so nice and easy to talk to. Made the appointment quick and easy. Very happy with my visit. Thank you again.

Af
Review №24

This was one of my few visits to Vybe. I was lucky enough to find an appointment available the day of which made the process easier. As soon as I walked in I was greeted. The wait was as quick as 5 minutes. From there, nurse Kareema greeted me and she was lovely and nice! Overall I had a great experience at this Vybe urgent care location! I would definitely recommend!

En
Review №25

I visited Vybe urgent care earlier with some flu like symptoms. The entire staff was extremely professional, and kind. I was very surprised at how personable everyone was from the front desk to the technicians to Dr. Jen. They were extremely thorough and more than willing to go the extra mile to ensure we could pin point the problems I had. Seriously, if you’re tired of getting the run around at other urgent cares, or getting less than optimal medical treatment, fear not. Vybe urgent care at 3626 Street Road will absolutely provide the extensive, professional and thorough care you need. Thanks Dr. Jan!

Br
Review №26

All of the staff was very nice and attentive. Listened to my concerns. And just chatted with me in general. Made me feel like a human and not a number. Very pleasant experience. Also got me in an out with my appointment time.

Ma
Review №27

Kareema & Chanel were wonderful both young ladies were polite, patient, and understanding. I felt like I had been coming to this office for years the way greeted me and made me feel comfortable! I appreciate having a friendly personalities in a doctors office! Both Chanel & Kareema deserve a raise!

Fr
Review №28

Thanks to Dr Steven pratta for taking care of me yesterday!! I had no wait and and was out in just record time!! YVybe was a great place to go for emergency care!! I am better today from my prescribed meds!!

Ch
Review №29

I was told I would be seen at 4:40 but they honestly got me in 20 minutes early which was great. Kareema is wonderful and kind and the nurse Heidi was great. The process was easy and quick. Would recommend them to anyone.

Ka
Review №30

Great experience! Kareema was so friendly and made sure my daughter was comfortable. Brett was great. Had us in and out in no time.

Ан
Review №31

Great urgent! comfortable, clean premises and pleasant communication with administrators and doctors

Co
Review №32

Daria was efficient, effective and informative of the procedures and the diagnosis. Our child felt comfortable. The medical assistants were friendly and helpful.

Co
Review №33

Very nice people work here! Everyone I dealt with was very welcoming & respectful. Made me feel at ease! Thank you so much. I will definitely come back over & over!!

vi
Review №34

Super fast, super clean, super reliable environment! there was no long wait time & nurse Kareema greeted me with a smile, and she was super kind! she listened to everything i needed to say, she was patient & so professional! i give my overall visit a 10/10 & i would definitely recommend this urgent care to my friends & family, and i’d most definitely come again!

Da
Review №35

I usually dont leave reviews but this office was amazing!! staff was super helpful and answered all my questions and made me feel so comfortable. thank you for the help and will definitely be back in the future

Ki
Review №36

Great customer service. Fast service. In and out. The wait time wasn’t long, staff was respectful and friendly. Great recommendation if in need of urgent assistance.

St
Review №37

Very clean & the staff was extremely nice. They had me in and out, in less than a hour, as a walk-in pre-employment physical. Jen & Brett were great!

as
Review №38

I came to vybe urgent care for a sore throat, this is my second time coming to this location. I’ve always had a positive experience, and never had to wait long. Kareema was so funny and sweet, she made me feel super comfortable.

Nu
Review №39

This was my first time at this urgent care and it was far better than the hulmeville road people’s choice urgent care. Kareema was very generous and caring for the patients walking in. She provides good information on the wait time and answer any questions you have.I was taken in by Jen who was very caring with my health. She asked many questions to analyze my health and treatment which shows they care about their patients receiving good health care. Jen was very helpful and answered any questions I had.

Ma
Review №40

My first visit to an urgent care was better than I expected. I was a walk in but got registered right away. Short wait time. Dr. Bangor was very professional, caring and asked a lot of questions giving me the scripts I needed. Overall good experience.

St
Review №41

I never came to urgent care before but today I wasn’t feeling to good & I happen to come across the sweetest most understanding nurse there could be. She helped me out and was very nice and quick with what she did. The office is very clean and sanitary I would most definitely come back here & make sure I have Kareema as my nurse thank you again &have a great day Vybes Urgent Care 🤞🏽

St
Review №42

Both NP and the Doctor were phenomenal with my three yr old who has a hard time allowing others to touch or examine him. They were so polite , and extremely patient with him.

MJ
Review №43

Im Glad I took a chance and came to the bensalem office at vybe urgent careeveryone was Profesional and friendly..was told there was 6 people infront of me about 15 min per person wait , but fortunately they got me seen surprisingly very quick.i was in and out within less than 30 minutes , The doctor Steven and the nurse kararma(i apologize if the names spellings are wrong) were very helpful and respectful.I Would recommend to anyone needing fast care that doesnt require a ER visit, and i would go back to this location if necessary, but hopefully wont have to.Appreciate the help and especially the low wait timeThank you!

JA
Review №44

Excellent care! The care takers including PA, nurse and staff. Receptionist took good care of my wife. I will definitely recommend my family and friends. Thank you!

Ie
Review №45

This is the fastest Vybe location I’ve EVER been to. The people there are so generous and patient. Kareema’s energy was a lovely presence to be around especially with the pain I was in. Dr. Bangor diagnosed me rather quickly and was very informative. She made sure I knew exactly was causing my pain and next steps to treat my ear issue. Thank you for making this an easy and quick visit.

Ke
Review №46

Excellent service, and very clean here. Kareema Jordan takes pride into her job and is very nice with Patients. Easily 5 stars

Je
Review №47

Fast and easy to make appointments. Once there, they took me right in and my issues were handled with care. I felt heard and the staff addressed all my concerns.

Li
Review №48

Staff was efficient, polite and knowledgeable. I need blood work and the phlebotomist was very good. Clean facility and I was taken in earlier than my appointment.

Sa
Review №49

Everyone here was very friendly. the receptionist, the nurse who brought me back to the room i believe her name was kareema, and the doctor i saw. all so nice and welcoming

Le
Review №50

Provide excellent customer service to me on a walk in appointment. The doctors provided detailed instructions and information on their diagnosis. X-ray staff was amazing and ensured it was a painless process.

Mi
Review №51

Everyone at this office was very nice and treated me great. The whole process was seamless and went very quick. Nurse Kareema was super nice and very professional. The location is very easy to get to and inside spotless. I felt very comfortable with everyone I came in contact with.

Ev
Review №52

Super friendly staff and they got me in and out. I work in an ER and the process used to draw blood was perfect. Great experience

Na
Review №53

Christy & Kareema were very patient and helpful during my visit to Vybe UC! Being relatively new to the area, Im glad they were working during my visit to provide the best care possible!

Jo
Review №54

Vybe has a good vibe.....Kareema and Steve are kind and knowledgeable about their professoon Clean facility, great service from start to finish. Never any issues or complications when coming here. Highly recommended.

Bi
Review №55

This place is always clean , friendly staff and super fast services! Im a receiver of a transplant liver so fast and comprehensive dr.s are a must! Have returned and will again im sure ! Great team.

Mo
Review №56

To be honest this is the place to go! The teamOf physicians go above and beyond and I appreciate that. Kareema beside manner, is pleasant and calming. The resident or MD I seen was professional and thorough! Believe me when I tell you the doctor didn’t just go off of one symptom to give a diagnosis, blood was drawn on site and a urine sample was taken. If you want to receive a honest look over of whatever medical complaint you may have, this is the place for you.

To
Review №57

Dr. Kristina and nurse Kareema,Kareema was very nice and funny made my son feel relaxed (he doesnt like going to doctors). Dr. Kristina was very nice just wish could have done more for his infected ingrown toenail just gave antibiotics and told us to get toenail correctors to try and fix his nail. Did say should try to see a podiatrist.

Ta
Review №58

BE AWARE!!!!I wish I could give them 0 star for their service. A month ago I called them for DOT Exam. They said they do it and the charge is $65 and its a walk-in. I went there and while I was filling out the form the receptionist told me its $125. I asked them you said $65 over the phone. She said it must be a mistake. I really needed that DOT Certificate right away. since I didnt have enough time in my hand I paid them and started the process. They failed me because my urine had glucose in it and they told me that they need detail report from my physician. Also if I comeback within 45 days they wont charge me. 2 weeks later I went back there and the receptionist told me they cant do it because the examiner is not there. she will be back next week and if other examiner do it I have to pay again. Since I had more then enough time I said I will come back Next week. 10 days later I went back there and the examiner still not there. They said they dont know when she will be back. The receptionist call the examiner to find if other examiner can process it. They said it doesnt matter. I still have to pay and now they asked me $150. Also they said to me that since you have diabetes you will fail again. They are just making stupid excuses to make money and providing the service. I went to some other place for the certificate and told all my situation and they said for non-CDL driver you dont need all those test to perform. They are bunch of thieves. Stay away from this Urgent Care. Choice to go somewhere else. They always tell you something else over the phone and something else in person. Just stay away.

Ak
Review №59

This is one of the best vybe urgent care Ive ever been too. The young lady at the front desk I dont know her name that check me in, has excellent customer service skills. Im in the process of fostering my neice , so I had to go in for a physical that the angecy is paying for, it took a few minutes for my case manager to get the ok from her manager on the pricing and their company credit card. But the young lady at the front desk was very patient with me. And after the ok I was checked in and seen, and was out within a reasonable time. I would Definitely recommend this vybe urgent care to all my friends and family. Ps. Plus the place was very clean.

Ir
Review №60

Pleasant experience. Professional staff. Made an appt and it was honored quickly. Would definitely go back if needed.

La
Review №61

Went there and paid $60 for them to tell me absolutely nothing. Barely examined me, and said to follow up with my doctor. Went in anxious and worried just to be pushed out the door within 15 mins of arriving. Doctor attending had a way of speaking down, and I felt terrible and not helped leaving. It was more of a consultation than an examination. The front desk receptionist was so preoccupied with her cell phone, rather than my questions regarding the fee for the visit. Doubled down by the extremely flippant doctor, I sat in my car discouraged and cried on the phone to my husband the entire ride home. I swear the doctor spent more time putting on hand sanitizer than providing any time of care. I would suggest charging for the service AFTER the patients have been seen… you did ABSOLUTELY nothing, but felt totally justified charging for a service. Shameful practice.

La
Review №62

I just moved here from Pennsylvania and right away the woman at the front desk Kareema was very nice when I didn’t have my insurance card highly recommended to come here Heidi and Bret as well were very nice and helpful

Su
Review №63

I had to get a TB test done and had blood drawn Kareema was amazing quick easy and painless also she provide a great atmosphere so I thank her for that

Ro
Review №64

Very thorough and fast. Prescribed the best medicines that other places did not for my infection! Took less than an hour.

Je
Review №65

Came in really sick. Kareema & Sandra were the absolute best. I didn’t think I could crack a smile while feeling so sick, but they sure did make me smile! I always come here & won’t ever go anywhere else.

Ka
Review №66

The doctor barely did an assessment and said you have a cold. Very transactional. She had pink hair I didn’t even think she was a doctor the way she greeted me. She didn’t tell me how to treat anything and just said I’ll send cold medicine to the pharmacy. Which I could have done myself. What a joke.

Ha
Review №67

Great staff, was seen in a timely manner, and clean offices! Everything I’m looking for in an urgent care. I was seen by Heidi and the PA Steven and they were all pleasant and helpful.

Sa
Review №68

Quick service considering I was a walk-in on a Saturday. I broke my toe badly enough to need it reset. They numbed it and I was shocked at how painless it was.

Fr
Review №69

Kareema was the best! So nice and professional. I will definitely go back here if needed again! :)

Am
Review №70

My appointment was easy to schedule online. The doctor was quick, friendly and thorough!

An
Review №71

Great reception and great customer service. Cost efficient and was in and out quick. Would definitely recommend. Kareema and Jocelynn were great ! Thanks ladies !

Me
Review №72

This urgent care was a 10/10 experience! I was a walk in and the receptionist, Kareema, was a GEM! Very friendly and helpful. I highly recommend this facility.

Sa
Review №73

Kareema at the front desk was extremely nice and helpful. She was very informative and super sweet to my 3 yo! Definitely would recommend vibe!

Ka
Review №74

Highly recommend! Making an appointment was a much better approach to an Urgent Care. The location was very clean and everyone, from the front desk to the doctor were very professional and kind.

An
Review №75

Employees were fast and professional. I got there early and was seen immediately. 10/10 would recommend.

De
Review №76

Front counter was incredibly helpful. Little to no wait for a walk in. Kareema was awesome and mad the process so easy. Appreciate everyone’s help here!

Al
Review №77

I had a great experience. This was my first time here. There was no long waits, I was in and out. Kareema was nice and very knowledgeable on her job. She helped guide me through the entire process with much patience. 10/10 I would recommend. I will return in the future!

sh
Review №78

Very quick appointment, took about 10 minutes to get signed in and 30 seconds to find out I had a ear infection, all in all very fast, effective, and very clean also

Tr
Review №79

Excellent service! In and out. Made my appt online. PA was very helpful and knowledgeable! Nursing staff was wonderful!

Ja
Review №80

Excellent visit. Didn’t have to wait long. They explained everything to me, took care of it all. Very quick and professional visit.

Va
Review №81

The facility is bright, immaculate, well laid out. The staff is extremely professional. I highly recommend this facility and its services for anyone with urgent care needs.

Be
Review №82

Absolutely love the staff at Vybe Bensalem. Heidi, Jocelyn and the rest of the staff are outstanding. The facility is clean and scheduling is a breeze online.

Co
Review №83

Today was my first visit at Vybe Urgent Care and every single one of the nurses were so pleasant and helpful, especially Kareema who helped me update my health insurance information and gave me two bottles of water after my bloodwork. I nearly passed out, but the attending nurse and Kareema were both very attentive and helpful during the process. Steven Pratta is also an excellent PA. I highly recommend this business for anyone in need of urgent care!

Ba
Review №84

Another bad experience with this facility. After doctor checked me and said they will bring me paper prescription, I waited 15-20 min, even the light went off! They totally forgot about me. I reminded them and got my prescription right away.But the real “fun” started when I came to my pharmacy with PAPER prescription and the pharmacist told me that my medication is ready in different pharmacy! So what happened was that when I checked in Urgent care, receptionist asked me about my pharmacy whether it is CVS on Hummingbird. “No, CVS on Bristol Pike,” I replied. She said that they can not send it there because of some issues so that I would get paper prescription. So when I got into my pharmacy and they told me that my meds are ready in cvs on NESHAMINY Blvd!!! I was in utter shock!The place is also dirty as you can see on the picture that I took when I was waiting for my prescription

An
Review №85

Kareema and Jocelyn had me in and out in no time. This place is almost never packed so it’s always a really nice and quick visit. Very friendly.

Ro
Review №86

Was a little rough in the beginning, like drawing blood from a stone. Patience for the patient and a bottle of water was key. I was in and out in under 30 mins.

Lo
Review №87

Went in to get a quick strep throat test, and quick is right, I was able to get in and out within 30 minutes thanks to MA Kareema who provided excellent and fast assistance and grabbed all the information needed for a physical assistant to see me.

Sa
Review №88

My dad had his DOT exam there, great service and friendly staffs. The best part , they take walk ins.

J.
Review №89

My go to urgent care. Clean, professional and quick. The MA Kareema was a delight. Always recommend!

Je
Review №90

Lovely place. Kareema helped me with all the questions I had and made sure I was all set for getting the right papers I needed for my permit test :)

Ba
Review №91

Always the best service. They get me in and out ASAP. They waste no time. All the staff are very kind each time and have great banter & respect. Very comfortable as a female in their care. They’re great with kids too.

Jo
Review №92

Made an appointment and was seen even earlier than that time. Welcomed warmly and felt well cared for by nurse Patrick. Seen and treated efficiently by Kristine. Super appreciate the kind care even for a small injury visit. Thank you!

Re
Review №93

Super straight forward i was a walk in i filled out the table and selected a appointment for 3pm i arrived at 2 pm and its currently 2:26 and im out super fast and i love the staff super friendly and welcoming

Mi
Review №94

No imaging available. No people waiting and yet all the workers are hanging out and still you wait 45 minutes to be seen/UPDATE: Visited again and my daughter got good service and care. She received a x ray and the technician was super sweet. Not a long wait. Ty

Ry
Review №95

Everyone was very nice and helpful. Checked me out and sent my prescription over all within ~20 minutes. Insurance covered everything.

Ch
Review №96

I have bad anxiety its really hard for me to go to doctors but everyone here was so nice my nurse kareema was great I didnt catch anyone elses names but they all made me feel really comfortable which helped a lot. Thank you all !

Su
Review №97

I had a great experience. Its the first time I ever used an urgent care center. I had tests and x-rays done right on the premises. The staff was excellent! Friendly, efficient, and thorough. I will definitely return if I get sick. I saw Maureen Tessler and was very happy with how thorough she was and she explained everything she was doing and when I would need to follow-up. The receptionist was extremely friendly and welcoming, a real superstar.

An
Review №98

Kareema is the best! She is so thoughtful and caring towards patients that she made me feel at ease. We need more nurses like her; super empathetic, caring, and funny too!

Fe
Review №99

Very prompt and fast. Making an appointment makes it painless and easy as well.Kareem was very nice and pleasant as well

Da
Review №100

I had a great experience at Vybe Urgent Care for my Driver License Physical Exam! From the moment I walked in, I was greeted with warmth and professionalism. The staff was incredibly efficient, ensuring minimal wait times. The medical team conducted the exam with precision and care,The facilities were immaculate, creating a comfortable environment that put me at ease. Plus, the convenient location made it a breeze to get in and out quickly. I left feeling confident that my health was in good hands.If youre in need of a Driver License Physical Exam or any urgent medical care, Vybe Urgent Care is the place to go.

Fr
Review №101

Great service, Kareema was kind and sweet towards my son visit and wasn’t rough on him . Highly recommend coming here .

aa
Review №102

Our son was sick. The establishment was clean. The staff got us in and out! I would highly recommend coming here. Especially considering how fast they see you. Been to all the other Urgent Cares in the area. They take their good old time to see you.

La
Review №103

Came in for an ear ache. Katrina behind the desk checked me in quickly and got me back to be seen right away. Dr Stephen was pleasant and to the point was in and out within 30 minutes

An
Review №104

We had a very pleasant experience at the center today. Kareema and Kristine were very caring and listening

Be
Review №105

Scheduling was easy and everyone from the front office staff, medical assistant, PA (Kristine Augustus) and X-ray technician were all friendly, professional and caring. The Bensalem office is where I always go for any urgent care needs.

Ha
Review №106

Been going to this urgent care for a while now and they have always been really helpful. Kareema and Jen were wonderful!

Ry
Review №107

Had a great experience at Vybe. Staff was knowledgeable and efficient. Christy provided 10/10 care, would recommend

Ga
Review №108

Dr. Torradas provided a comprehensive explanation of my condition and was extremely helpful. I would not hesitate to return.

Ar
Review №109

Karema was very professional and helpful for everything we asked she helped as with everything we needed that day thank you so much Karema you keep up with your great service 👍👍👍5 Star ⭐⭐⭐⭐⭐

Se
Review №110

My experience was really amazing. This was my first time at vybe Urgent Care . Kareema was friendly and very helping . Very much impressed by doctor Steeves diagnosis of my disease. He was very polite and knowledgeable and explaining to me with patience. I would recommend everyone to avail their service. Thanks to all team of Vybe Urgent Care. Good luck 👍

Mi
Review №111

Kareema, Jocelyn, and Steven were awesome. Made sure I was well taken care of and extremely polite.

Ch
Review №112

Dr.brettv and his staff were wonderful and efficient. They make my daughter feel yes m week taken care ofWell be back

F
Review №113

We went there today around 3:30 pm as a walk in and I will say we will never go back. I completely understand how appointments work and I am more than happy to wait my turn. The rude receptionist was giving us every excuse not to stay and even avoided taking my insurance card from my hand. She kept mumbling about how long the wait would be and that there were appointments before us. We told her that we understand that there are appointments before us and we would be more than happy to wait our turn. Still, she continued to make more excuses as to why we should not wait. She completely makes you feel unwelcome. I hate to give a place a bad review because I don’t know what the rest of the business is like. However, since the receptionist is the first person that I see when I go into a medical facility this is how I’m going to base my first impression on. The way we were treated today I would never go back to this facility and I would never recommend it to anybody. The person that was working behind the desk should not be in that position. If I could give this place zero stars I would.

ma
Review №114

Everyone was super friendly at Vybe, I will come back here all the time! Kareema was the sweetest and made sure I was taken care of! I recommend!

Ri
Review №115

Today I completed a visit at Vybe urgent care. The stay was very accommodating and professional. The lovely Medical Assistant Kareema did a great job getting checked in and settled. She was very professional and friendly. The PA that saw me did a fantastic job as well. Thank you all. Best experience I have ever had at an urgent care.

ra
Review №116

I went in for blood test and my medical assistant Kareema was very professional, polite and humble. It didn’t even feel the needle. Thankyou for your services Kareema.

Ca
Review №117

I’ve been coming here for years and have never had a bad experience! Quick and friendly.

Da
Review №118

Great, friendly staff. Quick service. I will definitely utilize their services again when needed

OB
Review №119

Highly recommend coming here if you live local. Getting Jen or Heidi is a bonus! Everyone is super nice

Po
Review №120

Very sweet doctors and nurses, if you schedule ahead you’re in very quickly. My papers for permit test were filled quickly ☺️

He
Review №121

Kareema was very sweet and kind. 2nd time there and they were both good experiences.

Sa
Review №122

It was my first visit today, I made my appt on line which was very easy, I did not have to wait, the staff was knowledgable and friendly, Kareema is excellent at drawing blood, Professional and very nice to talk too

Ji
Review №123

Always great and quick service. The staff is incredibly kind and are great listeners.

Do
Review №124

Kareema Jordan took care of me today she was very efficient but accurate and made sure she apologized for any wait time although there wasn’t much of a wait.

Yo
Review №125

Jocelyn,Sandra and kareema is my providers they are really very good also work is to fast I really like it thank you Vybe

Jo
Review №126

Friendly comforting. Easy to make an appointment .did not have to wait for long.

Ja
Review №127

The staff were super friendly. Facility was new and clean. The attending medical provider was clear and helpful as was Kareema the nurse

Ly
Review №128

Fast and efficient. Patrick took me back and was super friendly and genuine. Really nice guy!! The woman Doctor was also very helpful. Thank you both for your time.

Ma
Review №129

Easy, breezy experience. Made a very last minute day-of appointment, and they got me in and out in under 30 minutes. Will be back!

An
Review №130

Very efficient and great service. The staff is always polite and caring. Kareema is amazing and very attentive!

An
Review №131

I went to get some blood work today and everyone was very polite and kind. I love this urgent care. Would I come back again absolutely. Thank you everyone😊Also I too my granddaughter here and they treated her very good 👍 they was excellent!I mean they took care of her very well I just love this place I won’t go anywhere else but here!!!🌟🌟🌟🌟🌟

Je
Review №132

On point, very professional and welcome staff especially person at front desk. Every staff was welcoming and explain everything clearly.

an
Review №133

Kareema was professional and kind. Made me feel very comfortable. Facility was clean and safe.

Do
Review №134

Everyone in the office was very nice and the visit went very well. Everything was done in a timely manner as well and very understanding.

Er
Review №135

Facility was clean and staff were polite. I saw Patrick and Brett, and both were extremely helpful.

Ma
Review №136

Great location clean and fast services. Kareema was great . She was kind , attentive and listened to what was going on . Highly recommend this location.

Ni
Review №137

My daughter had come in earlier in the day and the receptionist recommended she come back later as they were busy and made a 7:30pm appt for her. We were running late which I didn’t find to be an issue as most places give you a grace period and they take walk ins. On our way in the door a man in scrubs was walking out the door with a white bin and he comments “you’re just coming in”. My daughter checks in receptionist was very nice. She gets taken back around 7:49 and is back out by 758. They rushed her vitals and a strep swab. A rapid strep test takes about 15 min to process yet she was out in 9 minutes. They they documented my daughters weight 100lbs less then it should be… putting my 19 year old in the 1 percentile. The moment we left they locked the doors and all left. As a nurse I understand wanting to be done on time but I would never be rude to patient or make them feel rushed. If it was that imperative that all staff be out of the building at 8pm they could have let us know there was no grace period on lateness or called when we were late to cancel us.

R.
Review №138

They got me in very fast, no wait at all honestly. Everyone was expedient, professional and nice. The facility is very clean. With that said, you probably aren’t going to see a MD or DO, most likely you will see a Physicians Assistant or an NP. That is just the state of healthcare right now.

th
Review №139

Very personal, helpful staff. I was in and out within an hour, and treated very professionally.

Ai
Review №140

Had a wonderful experience at this urgent care facility. was helped by Kareema who was extremely professional and kind. the environment was super clean and I didn’t have to wait long at all. great service all around.

Me
Review №141

After going to an urgent care that did absolutely nothing, I came here and had really excellent care. Karimma was my nurse and Steve was my PA. Very thorough and friendly, caring. I will definitely come back here anytime. Thank you Vybe team.

Da
Review №142

Ive been there a few times, and each time the experience was a good one. The wait was probably 10 minutes or less and everyone was very kind.

Ru
Review №143

Everyone here is pretty nice, especially Kareema. I’ve also always got results pretty quick.

St
Review №144

Kareema was amazing. Very welcoming and brightened up my day

Dy
Review №145

I came here today for a regular check up on my health nurse Kareema was very great with her service and very professional I was seen fairly quick and all needs where meet with urgency thanks to this great staff and Jocelyn at the front desk was very helpful with her services 🙂 also doctor Steven pratta was great and services were excellent!!!

Br
Review №146

Worst urgent care I’ve ever been to!! First you’re greeted by a receptionist who always has a dry attitude and seems like she’s pissed because you walked in. Then you have staff who try to belittle you like you don’t know anything, also like the things you’re asking for are impossible to do!!! Would never recommend this place to anyone!! God forbid they do their job ! We need more drs, nurses, and assistants who have compassion because that’s something you will not find here!!

Ma
Review №147

It was very easy to make an appointment. Front desk was friendly and the nurse and Pa were nice as well. I was seen quickly and got in and out with meds for a sinus infection.

Ga
Review №148

Quick, friendly, and easy process taking my son for a strep test. We have been coming here for 2 years anytime our primary can’t fit us in or when sickness occurs on weekends.

Br
Review №149

This is the best urgent care to go to. Schedule ahead if possible online it’s super quick. Highly recommend.

Au
Review №150

Ignorant male nurse needs to quit! I wanted to come in but wouldn’t let me cause only 1person allowed when I always go back with my grandchild to comfort him, cause he’s a screamer, it never was like this before ,, now it’s new nurse he is rude as heck.

Ja
Review №151

Amazing place! Amazing location.Wonderful staff! Thank you Kareema for making me feel so welcome.

Mi
Review №152

Very nice staff, the office is nice and clean, and they were able to help my son! I appreciated!

ch
Review №153

Kareema and Marianne were so professional and helpful when I needed medical attention at Vybe Urgent Care!

Er
Review №154

Thank you Dr Steve and Kareema for your patience and kindness. Fast service although the checking on the iPad was a pain.

So
Review №155

Pretty quick visit. Had xray equipment, so no extra places to go or docs to see. I was seen by a PA. Just had a bad sprain.

gi
Review №156

Every time I come here they are always very thorough and helpful. Nurse Kareema is so friendly and considerate.

L
Review №157

The sign in was quick and simple. There was virtually no wait time. The nurse was pleasant and attentive. She to my concerns. The doctor arrived promptly and was very professional and polite. I was accurately seen and treated. My meds were electronically sent to my pharmacy ahead of me. The office and exam rooms were clean and comfortable. The whole experience was very pleasant. A+ service! Thank you Dr. Steve and Nurse Jocelynn! Everyone was so nice.and knowledgeable. They are an asset to the company and the field.

Su
Review №158

I was visiting family in Bensalem and didn’t know where to go for a Poison Ivy Rash . Vybe was quick and the people were nice and the Doctor answered my questions and listened to my concerns Will definitely return here if we need a Doctor in this area

Ju
Review №159

Absolutely wonderful experience. In and out in less than an hour from start to finish. Friendly staff, easy paperwork and comfort with waiting.

Pa
Review №160

Nurse and NP were excellent. Knowledgeable, thorough and had wonderful bedside manner. The receptionist could do better. She could be more attentive to the front desk vs looking at what the folks in the back are doing. Heard her getting frustrated with a client over the phone and also arguing with the staff in the treatment area over something trivial. Really immature and dramatic. Other than that great experience :)

Er
Review №161

Quick and easy process!! Karemma was amazing! Welcoming and extremely kind, would 100% recommend!

Jo
Review №162

Wonderful staff all the way through! We were a walk-in and only waited 20 minutes to see a physician when they had appointments already scheduled. They found time to see my daughter! Physician took his time to explain everything to my daughters, so she could understand.

be
Review №163

They take & stick to your appointment time which is great. The nurse & PA were friendly, caring & thorough.

Br
Review №164

Kareema at the front desk was very helpful and nice. Quick service. Extremely nice people

T
Review №165

Absolutely unprofessional staff told me they were not going to treat me and to go to the hospital. So I went to another urgent on Street road. They diagnosed it and gave me antibiotics. I highly RECOMMEND TO FIND SOME WHERE ELSE TO GO THEN THIS URGENT CARE

Ti
Review №166

Very friendly staff .It was my first time at Vybe and I would highly recommend this urgent care.

Vl
Review №167

Kareema she did a wonderful job very respectful, I really recommend

Ki
Review №168

Loved the staff. Super nice and not a long wait at all.

Ka
Review №169

Kareema was very nice and kind. Made me feel comfortable.

Di
Review №170

The staff were pleasant, helpful and friendly

Ni
Review №171

Great experience! Very nice and efficient. Receptionist was very polite and kind, the PA came in to see my son quickly and was excellent! Total experience was great -fast, polite, very thorough to get my son diagnosed and start treatment!

br
Review №172

Great experience! 😊Staff was super nice and everything was super quick and easy!

Qu
Review №173

I’ve gone here multiple times and always had a very pleasant experience for me and my family . Very clean facility and the staff are amazing . Not a long wait to be seen either , I’ve had a great experience with Karema and katie ( sorry if I misspelled) I highly recommend this place for you and your family :)

Je
Review №174

I’ve used Telemedicine as well as went to the clinic and had no issues with either. The girls are pleasant. The doctor I saw was a young guy and he was so nice and caring. He diagnosed me after doing some tests and gave me some medication and off I went home. Overall it was a good experience.

No
Review №175

Front desk was exceptional. The receptionist was extremely professional and very helpful.

Jo
Review №176

Very professional and warm welcome by the entire staff.Thank you so much.

Sh
Review №177

First time visiting an urgent care. Was taken right away. Everyone was very polite and professional.

Iz
Review №178

Great place to go to people are friendly and respectful. Heidi was so helpful when I was there .

ch
Review №179

Office is clean, bright, a nice size and has friendly staff. Very driven to put a patients needs first. Wait time is not crazy long as it tends to be at some of these urgent care establishments. Very pleasant experience, I would definitely recommend for people of all ages including children, and, should the need arise that I would have to visit another urgent care I would return to this one.

ka
Review №180

My experience was great, everyone was so nice had no issues nothing.

ar
Review №181

Patrick is really nice and good with kids, receptionist was rude/had an attitude but never a problem with the doctors/nurses :)

M
Review №182

I was seen quickly once I arrived to VYBE. The doctor was attentive and asked specific questions about my symptoms. I received a prescription.

TJ
Review №183

Everyone from the front desk, to the nurse & doctor were all super efficient and handled there jobs just right. Ty for having me in & out quickly w/ all questions covered ! Always appreciate you guys

Ni
Review №184

Kareema is amazing! Shes thorough and efficient. She gives exceptional patient care. All of the staff and doctors are courteous. I definitely recommend Vybe!

Eu
Review №185

The staff was friendly, fast and effective. I was in and out within 40 minutes. Ill follow-up within a week if my symptoms doesnt improve. Thanks again for your service. I would highly recommend youre in need of urgent care, their ratings are accurate.

Na
Review №186

Thank you Kareema for being so nice to me… your energy was really welcoming and I enjoyed working with you!!!!

Mi
Review №187

Very clean rooms and fast service. Heidi was very kind and helpful.

Ch
Review №188

This place is the bomb! But there’s a reason why and that is Kareema! She is literally the best and she makes every experience so comforting and comfortable! She really is the best! If you ever need help go see Kareema! #BLESSED

Fr
Review №189

Very nice clean place, the dr was very nice and passionate and listen to what I had to say

Le
Review №190

Kareema was absolutely amazing in and out in a blink of an eye this place is lucky to have her.

Te
Review №191

Upon my arrival, I was expecting a warm and welcoming greeting, as one would typically receive when visiting a professional establishment. However, I regret to inform you that I did not receive any form of acknowledgment or assistance from you. It felt as though I had arrived at your personal residence, rather than a professional setting.Furthermore, when I approached you and asked if someone could help me with a health check, I was informed that walk-in appointments are no longer accepted. While I understand that policies may change, it would have been helpful if this information was communicated in a more courteous and proactive manner. Instead, I was left feeling uninformed and frustrated with the lack of assistance provided.Receptionist definitely in a wrong position.

Er
Review №192

It was a great experience. They took my daughter back at the time of her appt we made online. It was extremely clean. Everyone was extremely nice and we were in and out with a diagnosis within 15 minutes!

Je
Review №193

Very helpful and amazing service from the front desk nurse, Kareema, the nurse, Heidi, and the provider, Chrissy.

Ti
Review №194

I had never been to an urgent care before, and my experience was a very good one. dr. Jose Torradas was very kind and thoughtful and explained everything in great detail. I didn’t leave there with any questions.

Do
Review №195

Kareema was a sweetheart, made it easy but all the providers were amazing

Ke
Review №196

Kareema , has great hospitality, she helped me feel comfortable and she is a great representation to this company.

Мі
Review №197

Steven was really quick. Jen and Kareema are so friendly

Ch
Review №198

Jen is very good worker she very nice and friendly she treat me good thank you Jen

Su
Review №199

Very good experience everybody was so nice the nurse that took blood was very good

Information
12 Photos
199 Comments
4.7 Rating
  • Address:3626 Street Rd, Bensalem, PA 19020, United States
  • Site:https://www.vybe.care/locations/bensalem/
  • Phone:+1 267-763-3626
Categories
  • Doctor
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–5 PM
  • Sunday:8 AM–5 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
Similar organizations
  • No similar organizations found.