NextCare Urgent Care Yuma Northside

Took care of my wife and was easy to make same day appointments. She got X-rays and also had some medication.

The young man at the front desk was very polite and helpful!The two young ladies women assistance were very nice and polite!The doctor came into the room with a compassionate patient. altitude!She took the time and listened me!!!She had me take a specimen and then diagnosed my condition, and set me on a plan to a healthy recovery!The facility was very clean!Thank you,NetCare for making my visit a speedy one and a comfortable one!!!

My first time at NextCare .. went in to get my sciatic pain figured out.. Dr. Tina Grinstein, Alan, and the lovely receptionists (I didn’t get their names!) went above and beyond to hear me out and get me in quickly. Such a great first experience and will definitely recommend them to my friends and family!

I was seen relatively quickly. I made my appt online and filled out the paperwork prior to coming in. The doctor sent my meds to my pharmacy and it was that simple. The meds didn’t go through but when I called and asked them to resend they resent them quickly and I was able to pick up my meds in the next hour. Overall a good visit and I’d recommend this urgent care. I highly recommend making your appt online if at all possible though.

Just went in today for an infected wound. and they were super nice and helpful waiting is always part of the process but they made it completely worth it. sweet and caring staff 🙌

Extremely rushed physical. The provider did not introduce himself and rushed through the exam. My son, who is 15, was told to drop his pants and was not explained to that the provider was going to touch him. The provider was in and out of the room in 2 minutes tops. This location also is turning patients away without an appointment. The waiting room was empty and patients were told they couldn’t be seen. Please do better.

I went there at 430pm for my 5pm appt. The lady took my insurance card, said i was all set and told me they would call me back near 5. It was 4:56pm when another admin rep called me up front and asked for my insurance card again and told me she needed it to check in my information. I then waited another 20 min to be called back. Once i got in the back i waited another 35 min all for them to take a flu test and covid which i knew was negative since it was a resp infection issue and no flu like symptoms. They told me test were negative and they prescribed me meds. The doctor did not even get in the room to tell us this and walked away. I have went to this location several time and by far the worst service.Another issue, a sister of another patient asked if her niece and sis were in back and they took her right back. Based in HIPAA i believe this is a concern. Admin rep did not even check to confirm.

The two male receptionist dont care about the patients. I noticed it since I first made contact with them. They aren’t welcoming, don’t show any pride in their work. They seem to do their bare minimum just to get by I guess. They’re unprofessional, cursing in Spanish while I’m with my 11 year old daughter.The CNA nurse assistant was very friendly and professional. The PA was also very professional and explained everything very well.The issue: A medication in the prescription was not covered by my insurance because it was liquid not pills. I called NextCare to get it fixed, but the receptionist told me they couldn’t talk to the doctor directly. They told me they had to email/message the doctor (PA) and that it would take about 45min for the PA to see the message. An additional 40 mins to get a new prescription.It was Sunday and the pharmacy closed in 10 minutes. I explained to the receptionist my situation and respectfully asked them to please talk to the PA to get it fixed before they closed the pharmacy. The PA had to simple call the pharmacy and tell them they could give me the pills and resend the prescription.By daughter had to go an additional day with stomach pain and go untreated because of the lack of care of the receptionist or because ridiculous policies of the clinic. I won’t be going back.

My walk in went by pretty quick had to get my foot wrapped and crutches but other than that the staff did their job and were respectful and polite. Especially when it’s as simple as asking to open the door for me when they have to walk around their desk for me to exit

Love that you can schedule and the wait time was great. I dont feel the doctor listened to the issues at all. Probably spent less than 5 minutes with him all together. My son has had migraines for a couple years and has had one for 8 days and the doctor didnt ask about history ect just wrote a prescription for sinus. He also has had a abdominal pain he recommended he not eat any tortillas or rice for a while. But we arent Hispanic so thats not even part of our daily diet. I guess no bread and pasta might be equivalent.

My daughter cut her leg and needed stitches. The NP was quick and short, not very personable. Said yep need stitches and left the room. We were moved to another room where they were to place the stitches. NP handed me a paper to sign for consent and did not explain what needed to be done or what was going to happen. He cleaned the wound and with the same exam goves he had on for cleaning the laceration began to handle the sterile suture he was going to place. I asked if the needle should be sterile and he said it was. I asked him if it was still sterile even after handling it with his non sterile exam gloves he had cleaned the wound with. He stopped what he was doing, went out got another staff member to witnees, got sterile gloves and a new suture. He then put in the sutures with the new clean gloves and sutures. Very impersonal. The only reason we came to this urgent care is because were from out of town.

I walked into your location at 1394 W 16th St, Yuma, AZ on 5/14/2024, at 6:30ish PM, very disappointed with your receptionist and your policy. You advertise that walk-ins are welcomed no appointment needed (Your huge sign outside says this) however, the receptionist refused to accept my son because all of the walk-ins were booked up? How are walk-ins welcomed with no appointment needed be all booked up, mind you the lobby was completely empty, no one was waiting to be seen. Do better for your community!

I have never been treated better in any Urgent Care, hospital or Dr. office. Tina Grinsteiner was absolutely perfect, kind, knowledgeable, gentle, helpful and patient with me while re draining an abscess that Daniel Ortiz drained 12 days prior. That was not a good experience. Tina did all she could to help me. And I actually finally feel no pain today.

I chose this facility due to the positive reviews but unfortunately did not experience anything remotely positive. My experience fell far short of the standard of care I expected and deserved.Firstly, the PA I encountered lacked basic bedside manner and seemed disinterested in listening to my concerns. They repeatedly spoke over me, dismissing my explanation of my recent health situation that would give insight to my current symptoms. She also condescended to me suggesting that the place was “an urgent care and not a primary care provider”. Obviously.They couldn’t even do what was required because the supplies they had in stock were expired. Complete waste of my time and my co-pay. Substandard care— not okay!

Very nice people in the front office. Service was fairly quick. But the female nurse that saw me was incredibly rude and blunt. The fact that the second thing she said was that she couldnt do anything for me was the kicker. She directed me to the hospital. The hospital determined I was constipated. The nurse I saw here was flummoxed by constipation and was horribly rude to boot. I will never go back here again.

I have third degree Burns on my stomach from tanning in the pool 6 days ago. So I came in to next care and I seen Dr. Ortiz. Not only is he the most efficient doctor out there. He listens to your needs and takes care of you, so instead of going to the e. R and waiting for hours. This is the best place to go to and youre in and out within minutes. Thank you again.

Provider was incompetent and said she couldn’t treat me, because I didn’t want to pay for yet another strep test my insurance wouldn’t cover. Strep is literally the only thing we knew it couldn’t be.(I came in three months ago for the same thing and already got a strep test and put on antibiotics to no avail.) I wouldn’t even have wrote this review except she was so blatantly demeaning and rude to me. The only plus was that I remained kind and the entire rest of the staff apologized profusely and obviously had absolutely zero respect for that provider. They wanted me to reschedule and come back to a different provider who they claimed was more of a “real” doctor, but I ended up canceling after I left. After being ridiculed for 15 minutes after waiting in the exam room for 45, I couldn’t imagine coming back. The “doctor” didn’t listen to anything I said and I left 10x more distressed than I entered. So glad the nurses and rest of the staff were kind. Honestly kind of a nightmare situation.

First time using NextCare but where I live doesnt have many doctors and urgent care is usually the only place available in between the 2 times annually that you get to meet with your PCP. I was a walk-in, mid morning. Although I wasnt guaranteed a time, my pain was enough to make me wait. Ultimately I was seen about an hour later, the estimated time I was given by the front desk. The health professional who saw me - it was unclear if he was a doctor or NP or PA - was thorough but quick. Soon I was treated and received a prescription. I am still attempting to access the appt summary on the app, but hopefully I will be able to soon. I need the info to share with my PCP. Overall I would recommend NextCare if you cant get to your PCP for an urgent matter. The other clinic on my insurance was nowhere near the same level of professionalism. But they did print out an appt summary.

It was fast and convenient for us and the Dr. was super nice and attentive to my sons needs he explained everything very well.

Worst experience. Did the online check in. Front desk did not call I was waiting in my vehicle for over an hr n half. Contacted the front desk kept telling me I was next after they kept letting other people go ahead of me even after I had already been waiting for going on 2 hrs. Finally got a room 2 hrs 45 mins later. Front desk people are inconsiderate about peoples time. Restrooms are not maintained. And lobby doesnt have enough chairs. Wont be returning.

I appreciate Next Care urgent care because I got there and I sign in and as soon as I was waiting with my broken finger, they called me right away and they treat me with respect and care. I Thank very much all staff and a special thanks to Doctor Ortiz he did awesome job. God bless you all. S.P

The young lady who helped me schedule my MRI was very patient and helpful. She laid attention to all the details on the order and recognized that it was labeled Stat so got me in very quickly.

What started out as a scary accident with some broken glass in my kitchen turned into a few stitches and excellent care at NextCare. Thanks to Dr Grinsteiner & the med & front desk team for making my visit relatively easy!

It was the best visit ever the Dr who did my son physical was a hoot. The price was cheap $25 for a sports physical!this place is Amazing and friendly! I will go back !

Checking in was fast and easy. waiting times were short. Medical staff were nice and friendly. overall a great visit. Thanks!

Staff was kind, courteous & knowledgeable. Facility was neat and clean. Did not wait long as I called before arriving and acquired a time slot for a walk-in patient. I have recommended to my RV friends and will definitely seek care here if needed in the future.

Friendly, welcoming and professional upon my first encounter at the desk. Nurse that took me in for vitals were very nice, patient and professional. Dr. Tina surely has compassion towards her patients - I was very comfortable during my examination- shown so much concern of my injury and gave me the most appropriate treatment recommendations for my injury. Thank you Dr. Tina and staff.

They gave us an appointment time within one hour of the time we got there, so we were able to leave and come back. The appointment itself was quick, the staff were friendly, questions and concerns were addressed.

We are Snowbirds from Montana and NextCare is a VA facility. This was our first visit and after they received authorization from our provider, they immediately scheduled our visit. They were very accommodating and professional concerning our Drs request. We would recommend this Urgent Care facility not only for year round residents but for Snow Birds alike.

They were really amazing and really fast and took good care of my daughter

On Monday 5 January 2024, I called NextCare because my grandson was directed to get a school physical for his school sports. I was placed on hold for 12 minutes, finally someone came to the phone. I was told that school Physicals were by appointments only, so I scheduled an appointment for 2 p.m. that day. To my surprise when I got there for the appointment the waiting room was full of walk- ins for school Physicals. My 2 p.m. appointment came and all the walk-ins were accepted before us. This is piss poor service shame on you NextCare. If you have a policy it should be honored. Your staff at this location (Yuma, Az) is pitiful and unprofessional. This place needs to by audited for service quality, competency and professionalism. We the people pay with cash and good insurance for your services. So, we should and must get reciprocal services. Cooperate Office, Please take for action. Make America 🇺🇸 Great Again.

I would choose this place they where very fast and really knew what they where talking about . The Dr was very nice and aid where very friendly Thank You I will definitely Choose NextCare Urgent Care Northside for my medical needs until I find a primary doctor Thank You Lisa Benavides

I was very happy to find this place as I was just visiting in Yuma. Got an an appointment the same day and the doctor took very good care of me. Put me on the road to recovery. If I ever had another problem, I would definitely go there.

Fastest urgent care in town. No BS waiting, just straight to business. Docs have decent empathy & have good bed side manners. I like that one can schedule in advance an appointment. Place is always clean.UPDATE: 11/28/2021 My five star review still stands the same. Ive been back about five times and every time is a positive one.

As a walk-in for a pre-employment physical and labs, I felt the wait was reasonable. I noticed that they give time frames to most individuals that walk in. The staff was friendly. They, like most facilities seemed short-staffed for the amount of clients coming in, but they did their best.

The attending physician refused to listen and tried to refuse me antibiotics along with falsely profiling me as a user of illicit substances based solely on my physique. I stated several times that I wanted nothing aside from amoxicillin for an infection from a root canal where the orthodontist didnt write me a script for antibiotics. She was rude and accusatory and I will not be visiting this location again.

I went in to have a large splinter removed from my arm. They could not help me because their x-ray machine was not useable. I had to go to the hospital emergency room which ended up costing a fortune.

I had called in asking about a COVID test and the cost of one. I was told by the receptionist it would be $65. I was able to be seen a few hours later and was told a second time, my amount owed was $65. And thats exactly what I paid before leaving the clinic.Catch my surprise when I get a bill in the mail from them saying I owed just about $400. Im pissed beyond belief. I went to this clinic because it was the most affordable for the COVID test only to get slapped with this?Unbelievable.I would have never gone had I known it would cost this much.

So easy. So fast. So friendly. My first medical visit in over 10 years, and it was great. If I do need medical attention in the future, NextCare Yuma will be the place!

I was denied care for my 4 year old daughter, they were overbooked according to the front desk ( I came in at 4:48 p.m and they close at 8:00 p.m.), empty parking lot and lobby worst experience ever.

Was taken care of and made very comfortable when I was nervous to come in. Definitely loved and appreciated the care.

Stopped in the afternoon and they had an opening for 6pm... then a little after 5 I was called to see if I could come earlier. Why YES and so perfect. I was in and out before 6pm.I knew my ailment was a easy identification and what medications would be prescribes. In fact, just in less than 40 minutes my pharmacy notified me the Rxs were ready!Very happy with all the efficiency! That has been my experience with every visit Ive made to this particular NextCare, Yuma, AZ. Thank you!!

Positive experience, staff was pretty great . NP that treated my son, she was amazing! If we need an urgent care again, Next Care will be my first choice

I got there on time. Called back to room quickly. However waited for 45 minutes for practitioner. It was very hard to understand him. He had a very heavy accent. The prescriptions didnt work for me. I ended up doing video call with my medicare insurance.

Nextcare took care of both my initial problem and the follow up . I love that they are an urgent care facility with drop in service but you can also make appointments which save so much time. The care is professional timely and given with care.

Clean, very quick service, friendly staff and a good doctor. Only complaint was the exam room had a very medical smell to it.

Great customer service very friendly personnel I had a back and ribs pain and I was seen at the time I made the appointment online great staff

They are very professional and quick with theyre work not trying to push stuff you dont need and telling you all the stuff that wrong that you already know.

Staff was polite and professional. Doctor was very thorough. A little slow to get paper work for Ultra Sound but otherwise a good experience.

Did not treat me left me in pain for my root canal today had my son drive me to receive a oral or and numbing agent and he must of forgot his oath to help people.. very disappointing

I am from out of town and needed an urgent care. I finally found this one that took my insurance. They were all so welcoming and friendly. Plus they helped me very quickly! If I ever need an urgent care when we are in the Yuma area, I will definitely come here!!Thank you!!

I am very satisfied with the service received at NextCare Urgent Care. I took my grandson for a sports physical and got it done within a hour. Receptionist was very helpful and friendly and so was the doctor. Happy with their services.

First off for scheduling, you can never get anything the same day. Its always the next day, which is very annoying and inconvenient. With an appointment you have to wait 20+ minutes to be taken into a room. The female FNP that seen my child automatically assumed I wanted antibiotics for my child. She made a comment stating I dont see any thing wrong so I do not feel its necessary to prescribe antibiotics. Never once did I mention anything about antibiotics to her. When asked if my child was up to date on immunizations I stated yes. She looked at me and asked what about the covid and flu vaccine and I stated no not those. Then the FNP says So not up to date with immunizations then? Not with covid or flu because I refuse to give my child those ones. When they go to school the school does not require them to have the covid and/or flu vaccinations, so WHY would she make the smart remark So not up to date with immunizations Im very unhappy with the care at that place!

I fell on my elbow Friday night and woke up with a lot of pain. They were able to take me in on Saturday, get x-rays done and diagnose me with an elbow fracture. They put on a temporary splint, gave me a sling, prescribed me with pain medication and sent a referral to see an orthopedic surgeon ASAP. I was very well-taken care of. However, the wait time is LONG. I was at this clinic for about three and a half hours. I didn’t have any plans or errands to run that day luckily but I would definitely recommend calling ahead to setup an appointment instead of walking in.

Very nice staff. The physician who saw my daughter she answered all of my questions and gave me peace of mind when leaving.

The staff was great! The only thing I did not like was that the doctor seemed as if he was in a hurry. I tried to explain things and did not give me any time to do so. Even after my X-Ray he told me what they find and left without asking me if I had any questions. That was not a great experience.

Very kind and helpful personnel. The staff took great care of me.

This is a update to my 1 star rating a few days ago, will they finally answered and answered my questions and I went in to their location and the ladys at the counter was very nice and all staff I talked with was very helpful and pleasant.

Don’t go here. They majorly misdiagnosed my daughter, causing further issues. Wrong antibiotics.

The doctor was good and very thorough. It is an urgent care, so it was a long wait even with an appointment.We appreciate getting the help. My husband has double pneumonia, so its good that we went.

I was a walk in and knew it could be a long wait but they got me into a reasonable time. Please was clean and professional attitude from front desk to the provider. Excellent job overall.

Great service in a quiet atmosphere! Highly unusual for an immediate care setting! Next time I am sick I’ll make an appointment here! So calm and serene. Staff is awesome! Doctor related well and worked hard to get us cared for and home!

I needed to come to urgent care for my daughter who started to have an ear infection while we are camping. The staff was absolutely amazing at the front desk and the nurses followed by the doctor as well!! Thank you so much!!! We appreciate you!!

Absolute worst urgent care I’ve been to. The only thing I can say was good was they got me in promptly. I went in because I started having trouble taking a deep breath, was having sharp pain in my right shoulder and ribs. And had a rash on my chest. They took my blood pressure, ordered an X-ray and asked about my medications. The doctor not once looked at the rash or listened to my lungs. The moment I listed my medications (they are for bipolar and ptsd) I knew he was going to try to dismiss my symptoms as being anxiety related. He came in and told me the X-ray was normal and told me to go home and take anxiety meds (he didn’t give me a prescription for any). Before I could ask him to look at the rash or listen to my lungs he left the room. When I asked the nurses what I was supposed to do they said I had already been checked out and I was to go home. The absolute lack of communication and care towards patients is horrendous and it should be illegal to charge anyone for.

The registration process is a joke. It said I could not pre-register on their website so I drove over. I stood on line filled our a label which they put on a column on a legal pad. They then told me to come in at 2, two and a half ours later. I get there a little early and was told to fill out the input form when I got a text. I did that and it showed I was 13 in line. Half an hour later I was 11 in line and five minutes after that they called me in. Once I got in the service was exceptional.

Very caring and informative for my young daughter’s stomach pain. Walk in took about 2 hours, but they were nice and we would go again.

This feels like a money-grab. I went in for inner ear pain, and the male doctor1. Ignored why I was there and accused me of “refusing treatment” when I asked if an X-ray was necessary.2. I asked this because he X-rayed my LUNGS to check for Pneumonia3. After I tested Negative for Covid and Pneumonia (like I knew I would, because I tested neg three days ago, and told him this), He did not even look at my ears again !!!!!!4. Prescribed Ear Drops that, according to the ENT I had to go to IN SCOTTSDALE AT THE LAST MINUTE for a Real Opinion, not a Second one, were absolutely useless. Thanks to their amazing care, I am on a few different pills, that have already helped me feel better. It makes me wonder:5. If I, a normal person with no medical degree, had just taken him at his word, would I still be in debilitating pain and extreme discomfort? I am confident, that yes, I would. How many others have taken him at his word?6. The only reason I even left one star, is because the nurses are amazing and deserve 10 stars. Each. However, He was so unpleasant, rude, condescending, and apathetic that he ruined the whole experience and I will never be returning to this physician. Ever.

Office staff was nice & Dr Tina was very nice & great bedside manner.

Very care & professional staff. As drs visits go (no one likes them, Im sure), it was a great experience. I really loved the digital features as well. Checking in online, the wait-list, etc.

Coming from Phoenix, where we get the best and friendliest people, we were greeted unfriendleenessa, not to mention 3 hours later I go to CVS to pick up medication and Im told Physcian Assistant never sent it in.I would not recccomand this facility. Arrogan PA, did not take any time to allow me to ask any questions. So Disappointed.But Im in Yum, not phoenix.

Made an appointment online same day. Super quick and easy visit

Took my son in on a Sunday for a possible ear infection. The lady behind the counter was super kind and informed us all visits were virtual but anything with the ears had to be seen in person. However, they did not have a provider on site and no one could be seen in person. I did read other reviews about this being an issue at this location. Everyone has received the same reply that their opinion is appreciated and they take it seriously. However, that generic, by the book response is a waste of time. Obviously they refuse to fix the issue. Don’t waste your time coming here if it is a weekend. If it is a weekday, try your child’s actual pediatrician first.

This is the first time I have used NextCare Urgent care and was very pleased with all aspects provided and surprised they had X-ray. The attending was very professional as were the technicians/ nurses and last but not least the very pleasant receptionist.

Friendly staff. The provider was thorough and caring. Would return in the future.

The practitioner that attended me was very knowledgeable and super sweet. I believe her name was Tammy

The check in staff were very friendly and helpful. The provider was very caring and very attentive to our needs. She answered all our questions and gave us helpful advice.

I went in as a walk-in because they were all booked up online, they still got me in and I was seen within a timely manner. Dr. Ortiz was very nice and helped me. He doesn’t mess around, he gets done what needs to be done. I would recommend anyone to him.

It was the best service the best nurses and doctors. I’m very pleased. Thank you all

Courteous, thorough and compassionate care. The doctor said he was prescribing some medications, one of which was for the high level of pain I am enduring. However... when my wife went to the pharmacy to pick up the prescriptions (about 2 hours after I left NextCare Urgent Care) the pharmacy said there were no subscriptions. Im in pain... lose two stars.

Was called back quickly but someone forgot to indicate that I was ready to beseech which meant that I sat over an hour before I questioned why I had not been seen.

Extremely competent and highly respectful staff. I don’t know about anyone else but when I’m sick, I want assistance from medical professionals that care about my health and wellbeing ❤️‍🩹 to provide me. The physician at NextCare provided me with care and concern about my health condition and getting me well. Thank goodness the UC on 16th St closes at 3pm on Saturdays (as if no one gets sick on Sat) or I would have missed out on the best Urgent Care experience I’ve ever received in Yuma. I appreciated all of you @NextCare. Thank you 🙏🏽Tamela

Since my appointment was a walk-in I had to wait a little longer, but still, just over an hour wait was good enough for me. The option to set up an appointment is also available. The doctor was able to assess my medical issues quickly and prescribe the proper medication I needed. Good visit

Nurse Practitioner was on top of it. Knowledgeable and explained everything.Staff were skilled and fast.

I usually go to nextcare urgent care when I cannot get in to see my primary doctor. And in all honesty, I prefer nextcare urgent care to my own doctor. You guys have always been very courteous , professional, and just plain nice! I wish some of the doctors and nurse practionals were my primary doctor. I give you guys at nextcare urgent care ten stars!

Very good attention and very quickly they took care of me thank you very much

I use this urgent care as a last resort. I’ve been here numerous times for different reasons for 6 different family members. Every time the Dr is always in a rush and bed side manners aren’t great. He asks questions about your symptoms and health but never lets you answer because he talks over you every time. The rest of the staff are not very friendly at all especially the front desk people. I’ve never had one full positive experience at this urgent care.

Fast and easy! I was there for less than an hour and the doctors and staff were professional. I tried to schedule an appointment with my regular doctor and it wasn’t until next month that I would get seen. Going to the ER is really not an option and I’m glad Urgent care is here. I highly recommend.

The nurse was awesome helped me more then primecare, nextcare sent me home with medication and diagnosed me correctly. I suggest going to them before you decide to go to prime care.

It was a great experience the older lady there was super nice

Efficient, courteous, responsive urgent care. Its apparent that Dr. Ortiz and assistants are geared towards providing a high level of patient care and relate well. The clinic itself provides a calm, clean environment. Much appreciated.

Answered my questions and gave me precise instructions on caring for my woundExcellent care 👍

Made a walk in appt. for the next afternoonfor a leg injury. The staff was very prompt with getting me registered and processed for PA Ortiz. Everyone was very attentive and the process went smoothly. Thank you to all that made it a very pleasant, organized visit.

Staff were nice but my son came in with obvious strep. Got told the test was negative and the best they could think is the spots in his mouth/throat were from a vitamin deficiency. Had to wait three days to see his actual doctor and got a positive strep result in like two minutes. Wouldn’t have been bad if they didn’t halfway check my kid and then give me absolutely nothing to leave with besides “use Tylenol”.

My son is sick. Went there. The staff was very nice and professional. The wait was a little under and hour which was much better then I expected. The Dr who helped us was knowledgeable, nice and compassionate. Highly recommend.We have had to visit this place several times in the past few months. The staff and care they five are amazing.

Staff is very friendly and kind. I was seen by nurse practitioner Tina.. I felt she was very compassionate and professional. Everything was very clean.

Doctor was professional and kind. Knew exactly what to prescribe and I felt much better by days end.

They treated me kindly with respect and they were all very nice

The Doctor, Medical staff and front office staff were extremely helpful and caring.

The office is clean and the people at the front desk spoke in pleasant voices, quietly gathering the necessary information. I waited perhaps 5-10 minutes before being taken to a room . I was impressed by the kindness of everyone and the nurse and technician spoke quietly, which was soothing. They were compassionate , efficient and professional. I had a few stitches in my hand and left, having a prescription faxed to my pharmacy.I think this is an amazing group. If you need Urgent Care, this is the place I recommendThis center is in a corner near the hospital. I do not recommend any other urgent care center. I’ve tried them and had a really bad experience.

Most definitely will recommend this place the Dr, was super great he show lots of patience and was very attentive to my sons needs and our well being he explained everything were well. Great place to go for an urgency👍🏻

It is not the doctors nurses or assistants laughing out loud and they do not pay attention after asking which pharmacy location. While waiting for the doctor heard another doctor calling the attention by another mistake, a patient being seen for joint instead for an ear infection. My prescriptions were sent to another ph location. It is desperate not being paid attention. These girls need to focus on what they are doing and go the extra mile.

Actually I did not have to wait Long because I made an appointment. The Dr treated me very fast and profesional.

Its wonderful to know that there are places like urgent care to go when you are hurting really bad and you cant get into your regular doctor. Theyre very efficient very polite kind and very quick service. If it were at all possible I would love to have this doctor at my urgent care as my primary provider! The staff and the doctor are wonderful to deal with!

Extremely disappointing structure and care. Took my 80 year old mother on a Fri 8 p.m. after she was coughing for several weeks and not getting better (after previous doc visit). Arrived at around 8 p.m. with appointment. While in room, the staff was debating sending us to hospital since they didnt want to work late on a Friday. Doc was just passively hearing. After debate, they decided to do xrays and blood work. Doc came in told us he would call us with results Saturday. No call came in on Saturday. When I called Sunday, they do not offer access to the clinic instead its a call center where they advised me they would have a doc call me within 24 hours. Monday, I missed the call but tried calling back. Again, they put me on a 24 hour return call. Tuesday, no call back. I finally demanded they let me talk to the clinic directly. They transferred me to x ray tech where she advised my mother seemed to have pneumonia. My mother was coughing her lungs out 5 days after visit because they didnt follow up nor make it easy for us to get an update. After speaking with xray tech, they couldnt get me access to doctor. We had to show up as a walk-in just to get to doctor and prescriptions. WORST HEALTHCARE STRUCTURE & SERVICE! People can die due to their negligence! Have some pride in what you do especially if in the medical field!

The doctor knew exactly what to do to help the problem I had. Im very grateful.

Can’t praise them enough! I had something develop overnight that needed care in the morning, so I drove over there and arrived shortly after they opened. I was done within 45 minutes and on my way to get my prescription. The doctor was wonderful. The staff was wonderful.

Best experience EVER! The staff is so kind and welcoming! The doctor was great and SO SWEET to my 4 year old that needed stitches!! I felt at peace knowing my daughter was well taken care of.

I was a walk-in on a Saturday. Waited 1 1/2 hours. Everyone treated me well. Glad I got a shot and not just pills. Yuma pharmacies are either closed or close at 5pm on weekends.

I spent one and a quarter in the waiting room just to see the nurse. And then one half hour to see the Dr. And he gave me about five minutes of his precious time. Not good.

Fast friendly doctor was amazingDr Daniel Ortiz (I believe was his name) really cares for his patients. My wife took our granddaughter for stitches and had to go back to remove them and I just can’t express how caring the Dr was with her (us). Down to making sure when they left our granddaughter wouldn’t have any issues.

Provider and staff were great. However, I went earlier in the day, was told wait time was 1-2hrs so I made an appt for 5:10, checked in at 4:50pm and was called back at 6pm. So the appt was useless! Also the provider that treated me did not introduce himself (but still was very kind). Once my visit was over, I was not given any discharge paperwork, nor the names of the medications that were prescribed and for what they were going to be used for. When I arrived to pharmacy I was surprised that there were 4 prescriptions called in and no pharmacist to let me know what prescription was for what. ☹️

This place is fabulous. Very fast and efficient in all stages from check-in to check-out. Highly recommend them. I wish the VA clinic here in Yuma would learn from them.

Great place for your care. Attentive staff and caring. Doctor gives you attention to detail and quality assessment. Overall, I am very satisfied.

Took my mom to this urgent care at 9am this morning because she has not been able to keep anything down . The outside of the building says Urgent Care as well as walk in ,but when we went inside we had to make an appointment for 12pm . What kind of urgent care is that ? I took her to Prime Care and they were able to see her fairly quickly . We will not be returning to this clinic for any reason .

In the past waiting to be seen with an appointment has been a horror show. Today, I’ve had the absolute best experience. I made the appointment online the day before, checked in 10 mins early, was seen 10 mins after that, and was tended to within 10 mins after that. After an hr, I was already sent on my way with a prescription. This included an X-ray as well. Great visit, fantastic staff.

The staff was so attentive. I took my mother-in-law In so much pain. Dr . Rodrigues was so sweet and wonderful that she hasn’t stoped talking about him .will definitely recomend the place .

The staff very nice and cheerful in and out quickly

This was my worst urgent care experience ever. The wait time was ridiculous. ESPECIALLY once I was in an actual room waiting to see the Dr. I kept feeling like they had forgotten about me. Twice someone opened the door and poked their head in, didn’t say a word to me, and then quickly closed the door again. It seemed to me like they only had one Dr working yesterday, and if that’s the case I do recognize him as a very hard worker. He was not nice though. After waiting all of that time to see him he spent less than 90 seconds in the room with me and was clearly focused on getting out of the room as quickly as possible. Then, the pharmacy I had asked them to send my rx to did not take my insurance, which I hadn’t previously been aware of because I’m from out of town and was just there for the night for work. When I called the customer service number (no direct line to the clinic) they said they would have a person from the clinic call me back to transfer my rx to another pharmacy and no one ever did… essentially making that 4 hours I spent there a COMPLETE waste of time. Frustrated.

Highly recommended! My daughter had been vomiting for a few hours so we decided to take her to NextCare. We arrived around 10am and by 10:15am we were in the room and she was being seen. Thank you to Ashley for being so patient and thorough with my baby.

In the past I have had issues with one of the practitioners here. In the last year I have nothing but good things to say about them. The medical staff on this team are amazing.***update for new visit***Still stand by my 5 ★ ★ ★ ★ ★Scheduled an appt. online. Got checked in with no problems. The provider was awesome, he addressed not only the concerns I went in with but additional concerns that I wasnt aware of. The nurses were courteous, very nice. The girls working the desk( not sure if they are nurses) were awesome as well.

Had a 9 oclock appointment, watched a half dozen or more folks come in, sit a bit, and then get called and referred else where. At 945 I was more than upset. Never even saw a doctor in the joint!!!! Poor service, wrong meds prescribed, never again!!!!.

Made a next day appointment online and was promptly seen as scheduled. All staff were friendly and professional. Received excellent care from the provider and support staff. Thanks for maintaining a friendly and professional clinic during these challenging times. Kudos to this NextCare team!

Lupe Contreras is the best. Very kind and professional staff will use this urgent care again

After a short wait I was taken to to an pre check office where I was treated with courteous and professional care.After a short time, a PA arrived and quickly diagnosed my medical problem. After treatment I was discharged and on my way. The whole experience was impressive.

In & out in 45minutes. Checked in, registered on my phone, called right back by the really nice nurse. Waited maybe 5 minutes for the doctor to come. He evaluated me, ordered an antibiotic shot & said he was sending an Rx to the Pharmacy. Less than 2 minutes later the nurse came in with the shot. She said I needed to wait 10 minutes to make sure I didnt have any adverse reactions. During the 10 minute wait, I got a text from the pharmacy that they were filling my prescription. Nurse came back right at 10 minutes & said I was done. Out of there in 45 minutes flat! Honestly, faster than going to see my regular doctor, with an appointment!

Do not expect timely service even with an appointment.I had called to make my appointment at 7am and was set to check-in for a chest xray at 10:30am. I filled everything out and checked in online which was fast and easy. When I got there, they said there were 5 people ahead of me and I had to wait a little over an hour to get into a room. It wasnt until about 12:30 when we finally saw the doctor, and then it wasnt until shortly after 1 that I was finally taken for the xray. About 20mins waiting for the results meant we were there for just over 3 hours WITH an appointment.I still havent received my printed results, as no one could tell me if they were ready when I called later in the day to pick them up.Expect to spend your whole day here if you choose them.Update: After calling for a couple days in a row, the answering service couldnt get a hold of the clinic by phone, so they left a task to print my results. I was told I would receive a call when they were ready to pick up. I did not receive a call and after waiting 3 days, I decided to try in person. Luckily, they were ready.Although, the staff was friendly and Im sure they were stressed that day, I was very disappointed. Even their answering service seemed to be met by barriers for themselves. I wouldnt make this clinic my first choice if I needed care in the future.

Service was prompt, courteous, and professional. The staff was great.

Get there early...no later than 7:45. Gast check in, great service, nice staff. I got great care amd was in and out in no time.

Great service. Very fast service for being a walk-in.

Very helpful, friendly and professional the service was awesome. Thanks for the quick diagnosis and response time.

This will be the second time I have been seen here and the staff is very helpful and friendly.We took my granddaughter in a week ago as well and they were very good with her, the nurse was very gentle and friendly.The wait was not as long as I thought I would be and they didn’t treat me like they were trying to hurry and rush me out, they actually listened to my concerns.

This place is a joke I hate male doctors if your not gonna listen to me what’s the point of me coming in and telling you how I feel and on top of that how is you tapping my face showing anything ? Then u tell me to drink more water? How dense can you be if I could give no stars I would if your female don’t go here they DONT listen

More like, NEXT time well care!I set an appointment online for 4pm, wasnt brought back til 4:20, wasnt seen until 4:44. I was prescribed, among other things, two shots, which I didnt get until after 5pm.When the doctor finally saw me at 4:44, I had been getting steadily worse while waiting in the dinky little room. My nose was running, I was dizzy and congested to the point where my hearing was impacted and I was getting headaches from the pressure.But the doctor didnt ask me anything about any of that. Actually, he walked in and said So you want an injection? I was delirious and I said if thatll make me feel better... THEN he pressed on my face, asked if it hurt (yes), and he decided I have a sinus infection, prescribed me the shots and medicine, and left. I waited 40+ minutes to be seen for less than 5. He didnt even look AT my nose, let alone IN my nose, due to the mask! He would literally not be able to pick me out of a lineup immediately after leaving the room because he never saw more than my face with a mask on.They also have no way to leave feedback directly at the clinic, probably for a reason.A lady in the room next to me had been waiting for 2 hours, she had been there for 3. She sounded miserable and alone.My next stop is to make a phone call to the VA to complain about this location.If you need CARE, skip this clinic and go to the NEXT one.

I would definitely Recommend next care to anybody in the yuma Arizona area. The front desk, nurses and Doctor was so nice and you could tell they Genuinely cared about how you felt.

I waited 2 hours but there was many patients waiting, so I guess it was fast. The staff was really friendly and nice. The whole building looked clean. When the PA saw my girl, she seemed in a hurry but did ask questions about the problem and answered mine. My girl got better soon after the treatment the PA recommended. I prefer my girls primary dc but for after hours this clinic is perfect.

I Came to the urgent care with extreme Vertigo. (Think Capt Jack Sparrow with vomiting and without cocktails) I prefer this particular Urgent Care even if it is 15 min away because they allow you to check in and wait in the comfort of your Vehicle.. You do not have to sit in a waiting room full of sick patients. They are always busy, and I feel, worth the wait!!!They listen to you. I asked for IV fluids because even though I didnt look dehydrated yet I knew how much I had thrown up all day. I wasnt able to keep even a 1/2 cup of water down. I felt dehydrated. The IV helped me tremendously. I was able to keep crackers down last night after and moved to eggs this morning. I really appreciated PA Atondo for helping me so much. I will be walking straight in no time. Thank you!!

I would have given you a higher rating if you hadnt forgotten me in the room for an hour. My appointment was at 11:00am. Had to to go find someone to tell th I been sitting in the room for an hour. But other than that they did great work on removing my stitches.

Loved the way I was greeted at reception desk. Nurse was patient and friendly. Doctor Atondo was exceptional. Gave 100% attention to my illness. I definitely will be back. 💯 will recommend to friends and family.

Yes the staff are very courteous ,very nice and they do hold their composer really good considering all the heads they attend. Thank you ☺️!I four starred this review simply because like most care facilities set you up for an appointment at a certain time and that does not apply properly when waiting for an hour and a half to two hours

I got great care from the PAC But my records were prepared with incorrect spelling and DOB, delaying the billing and I have yet to see a charge of the amoubt due on the NextCare app. This is a concern of mine, and the wait on hold too long to speak with a staff member.

I scheduled an appointment for my daughter to get a physical and its taken over 2 hours after the appointment time to even be seen. I also checked in early and filled out my paperwork ahead of time. I understand there may be a delay but this is ridiculous, I would not be upset if I had just walked in but I scheduled in advance, did all my paperwork and checked in ahead of time and still waiting to get helped. The girls that work here all I see is them giggling and talking to each other.

Still waiting an hour and a half later. Waited 3 days for an appointment. I know they are busy, and there are no guaranteed appointments. its ridiculous. Three people have gone in before me since I was told I was next. I came here because of the good reviews. Must be a bad day.

Did a walk in and i was seen in less than 1hr, Experience was good and everyone was very helpful and professional. Dr jared was superb and helped me out in whatever way he could. Staff is friendly.

You could have your hand cut off, but if youre not as white as their white mothers, then they will not help you. They refuse all pain treatment. So, no matter how much pain youre in, they will watch you writh, and still charge your insurance $500. All in town have this dark discrimination. And they really hate it when white people point it out

This clinic is way better than going to the emergency room. Much faster than the ER and probably better care. They are open 7 days a week. You can even make appt online and wait at home til its your turn to be seen. By far the best urgent care in Yuma and i have been a resident 57 years.

The front desk staff and the nurse that assisted my son were all very helpful and nice..The nurse practitioner on the other hand came off very rude and acted like he had no care at all about my sons health. He wanted to know what I wanted him to do if my sons previous Dr didn’t do anything. This man should not be caring for people of this is how he is going to treat them. This visit was very disappointing and I hope no one else has to experience that. I was concerned for my sons health and he looked like he wanted us to get out of his face. Horrible bedside manner. He literally walked into the door with an attitude.

Literally the best doctors in town. The first time I went there, it was for an issue I had brought up with my PCP who kinda just shrugged it off. The doctor at NextCare took my issues seriously and sent me for testing, which ultimately lead to me finding out about my condition. They’ve been awesome every time I’ve gone back. Highly recommend!

Everyone was really nice. The signing up for the appointment was very easy. Filling out the paperwork online made it easy then checking in from my phone was easy.

Easy check in process. Courteous staff. Quick access to care. All staff were wearing masks. In-house x-ray equipment. Facility also had the durable medical equipment at the clinic. Diagnosed the broken bone in my foot they supplied me a special support shoe. I was in and out within 3 hours. I would use them again.

The wait Can be so incredibly long. I was a solid hour in the waiting room and then another 30 minutes in the office waiting for the doc to come in and see me. Having x-ray lab on site is really helpful. I could’ve been here much longer or had to go to another location for an x-ray.Reception waiting room staff could be a little warmer. I imagine being inundated all day long, they’re here till 8 PM, has to get pretty tiring and the big smile, friendly greeting can get thrown by the wayside.

Took 2.5 hours from time I arrived until I left, which based on the overfull waiting room when I got there, I thought was pretty fast. Staff were friendly, professional, knowledgeable. They gave me the option to be called on my phone when a room was available so I didnt have to linger in the waiting room. Also received text with link to website showing me where I was in line to be seen. Cost less than seeing my family doctor.

The wait was a bit long but I was a walk in. Unfortunately by the time we finished all the pharmacies were closed so could not fill my daughters prescription. The staff was super kind and friendly and the doctor was lovely. Great staff.

Great service, excellent staff, caring and helpful. I always take my kids and myself when we get sick and so far I have no complains and the doctors are amazing. Didn’t have to wait long to get seen.

Another great experience! Dr. Daniel Ortiz always exceeding my expectations! Friendly and professional staff! Highly recommended.

The waiting room was clean and staff was friendly, the doctor was super nice and informative, I made an appointment and went back , and I was able to fill out all my paperwork on my phone threw the Solv app. while I waited for my appointment at home, only thing is I did have to wait in the waiting room for a while, but that is expected when going to Urgent Care / Doctor’s Office.

The slowest place I ever had to endure. Wait outside, get back to your so called appt. & wait n the back rooms too, So theyre not on time for anyway, why have an appt. and wait again.. The appointment didnt take long as long as the wait but the PA/NA did do a good job cleaning out my hubbys ears w/out to much discomfort I hear makes U think they cud B the discriminate ones. Thanks for that! I still give a 3 1/2 stars :) really after all even if they didnt accommodate family. I was raised w/ hospitality, Religion and Good manners, Right! These day the customer seems to come last n some establishments, unfortunately 😕

Made an appointment showed up early. Forgot mask but luckily the staff supplied one. Entire visit was within an hour. Staff was super friendly and efficient. Facility was very clean. Not like in the past!!!

My appointment for 1:15, I was called at almost 2:00?Once in the private room, I waited another 10 minutes for the doctor to come in?Once the doctor came we talked told me what he thought I had wrong with me made his diagnosis quickly then the nurse gave me a shot and I was on my way at 2:40 with a prescription ordered for me at a pharmacy!

After learning yesterday that they weren’t taking walk ins I scheduled an appointment for 2:05 today. They were running about 30 min late. That isn’t a big problem because it is a doctor office. When I was finally called I had to wait another 5 minutes on the doctor. When the doctor came in I showed him my problem. He listened to my heart, explained my problem, sent a prescription and was done. Maybe a total of 5 minutes. The only reason I use this place is when my doctor is busy. Not bad but not the best experience. Is also happened to be the second Covid resurgence.Didn’t like having to wait while people lined out the door.

I was seen & treated quickly. The nurse practitioner & her assistant were gentle and kind; best bedside manor ever! They kept me apprised of each test they did before hand and shared the results immediately.

Traveling in our RV I got my yearly cough/cold. I called NextCare and was able to make an appointment for that same day. Upon arrival the receptionists were very helpful when reviewing my insurance since I was from out of state. My wait to be seen was minimal and the examination was quick and efficient. Prescription was written and we were on our way within the hour.

I am not someone who likes the idea of going to urgent cares when myself or my children are sick, but nextcare has been a godsend when it comes to the speed, quality, and compassion of care. My family has always felt heard and seen, and our concerns are always addressed so thoroughly. I will only go to NextCare in our times of need.

I had to bring both my babies here. 2 1/2 and 4 month old. It was the only place in town that would see them, being it was a Sat. From the receptionist Nuvia. Being so nice to us and very helpful, to the nurses who were so kind to my babies, and Dr. Ortiz who was amazing! This office really knows what they Are doing. The wait time was amazing too! I’d go back to this office in a heartbeat!

Awesome 👌 got in & was seen without a long wait.I liked the dr.he & assistan were very caring.they immediately took care of my illness.

Went in after being sick for 10 days and getting progressively worse. I explained my symptoms to the nurse who took my vitals. Dr. Came in and “examined” me in less than a minute. Just looked in my mouth and nose and ears quickly and breath sounds, then asked if I wanted a shot to get better faster. I said no and then he said to wait for Covid/flu/strep results and that he would prescribe me medicine. I was out of there within 3 minutes of him stepping in the room. He didn’t ask me any questions or tell me anything about what it could be.I was told I would be notified in 20 minutes of my test results, 40 minutes later I had to call to get them. The nurse informed me that they were all negative and that I was prescribed medication. I asked what it was for, and she said the Dr. hadn’t left any notes. She went to ask him and he tells her to tell me I have bronchitis….That Dr. didn’t take time or care in his exam and I think his diagnosis is a guess. I have all the symptoms of a sinus infection and I’ve had bronchitis before. I don’t even have a cough….

Friendly staff. Quick treatment. Checkin, vitals, X-rays, results in less than 2 hours.

So far I waited a little to get taking care off but once inside the where pretty fast.

Went to get a rapid covid test. Waited in line for about 1 hour just to register. Waited another 35 Min to get the test. The staff was super friendly and professional. The provider who’s name was Alex was friendly and made me feel comfortable even with the swap going in my nose. You guys rock!!

Horrible service. Made an appt, drove 35 min to said appt. Walk in, and was told that there’s no doctor there to see me. They could have called and informed me that there’s nobody there. And why allow me to book an appt for a non existent doctor??

I wasn’t feel great to beginning with when visiting my mom during Easter but each day I was feeling worse. I finally went to urgent care. The dr came in and within seconds said I had a sinus infection with bronchitis. He loaded me up with meds which I knew I needed. I love that I could make an appointment online; fill out my paperwork on online and I was in and out within 15-20 minutes. Start to finish

Waited over 5 hours just for the dr to rush me out, doctor didn’t even stay or talk to me not even 2 minutes to see what was going on. Waited in waiting room, people who came in after me without an appointment got seen before me. & the dr Just prescribed medication that never got sent over to the pharmacy.

My husband and I are traveling , so I do not have a regular physician here. I was seen at the clinic for an injured finger. I made an advance appointment to be seen on Monday morning February 17th. They were quite busy, but I was seen close to my appointment time. They remained busy, but have an efficient system to get people seen. The staff, from initial check in to the doctor (PA) and assistants, were very nice and very professional. I hope I do not need to go to an Urgent Care here again, but if I do, I would not hesitate to return.

PA Young has treated my sciatic nerve pains very effectively 3 times this year. I consider her as a full time doctor. And I really appreciate the care she gives me for my pain.I saw David Atondo and he confirmed my belief that I have bronchitis again. He was very professional with me. I’m happy for his quick diagnosis and treatment of me. I was already having a “ long day “ and was not feeling well nor up to waiting around and I still had to go to the store for food etc. I’m grateful for the services I’ve had at your clinic. Thanks again and stay safe …. Man

I love this urgent care! The staff is always friendly, helpful and professional. The doctors are great and very knowledgeable especially Alex Galvez who I have seen twice now and he has been wonderful both times. He is quick and always explains everything so that you understand what is going on.Been multiples times and everytime they are great. Today because of Covid the wait was pretty long but once I got called back and my favorite knowledgeable Doctor Alex helped me the wait was well worth it!!He was quick and got the job done and called me with results right when he said he would.He was understanding about my work and had an excuse waiting for me at the front desk!!Alex does it again!!! Hands down greatest PA in town!

PA rushed my DOT Physical and put that I have Dementia, which no test was done for that!

Always quick and efficient! My only gripes would be that the caregiver never introduces themselves and they are rarely in the VA system so I have to pay out of pocket for medications that should be covered by the VA. Care itself us always great!

I visited NextCare for a possible strep throat infection. I went in around 7 PM and was out with my prescription by 745! Very fast, and very friendly… I would definitely recommend this urgent care center, and will visit them again in the future if need be (:

There may have been a mixed because I didn’t request a visit today. I put cancel due to that reason. I have in the past used nextcare and I do recommend friends and family there. Thank you for doing an awesome job with your patients.

Quick and professional service even though I came at closing time!

I was examined and prescriptions received all in under an hour. I had been to the urgent care at the big curve shopping center on 32nd, and 40 minutes later, I still hadnt been seen. I left and came here instead. Excellent service!

Staff was nice. I scheduled an appointment online. Checked in online. Only one other person there. Waited maybe 5 minutes to be called back. The doctor was so/so. He seemed grumpy. But, he handled my problem....all that really matters.

This is my first visit at this medical facility. I was impressed with the quality of service provided. The front office employee along with the medical intake employee were professional and efficient. I was treated by Nya Seuwa, FNP. He was extremely thorough and “listened” to my concerns. If Nya Seuwa was in private practice, I’d definitely consider becoming his patient! Thank you.

I went here based on the good reviews but was very disappointed. It didn’t matter I made an appointment in advance I still waited an hour and when I kept checking in the receptionist told me if I was in a hurry I could go to ER. Basically their system was down and they didn’t care how it inconvenienced the clients. Very unsympathetic and unapologetic for the inconvenience. After waiting an hour, waited another half hour in waiting room after vitals. Nurse came in apologized for the long wait, gave me a covid test and only that. I explained I thought I had bronchitis relapse so basically self diagnosed myself and instead of testing to reassure just gave me meds for my own diagnosis and sent me off. Didn’t even explain how to use them. It was such a waste of my time. I wish I would have left before they called me back. I will NEVER go here nor recommend this place.

Dont go here. Overcrowded, they cannot handle the demand. I had tests done and had to call back 3 times to get a hold of someone. A week and a half later they told me I needed to come into visit to get results. When I did i made an appt, but still they made me wait 45 minutes to hand me a piece of paper with results that could have been given over the phone. The worst part is the doctor announced the results with the door wide open as other patients were around. I asked more questions and he said for anything else I would have to get in the back of the line and wait all over again. Extremely unprofessional and unpleasant experience. The doctors will not make you feel comfortable. Go to ANY of the many other urgent cares in town.

I have been coming here to get my school sports physical for the past few years, great, friendly staff & super clean. Although it is always busy, just make an appointment instead of walk in and youll be all good to go!! I walked in last Friday and there was a 4 hour wait so I decided to make an appointment the next morning and it was quick and easy! Love coming here. Plus the physical was only $25. Super affordable!!

Doctor was great! Front desk is horrible. Lady in the front was very rude. They failed to send my prescription to pharmacy and made it seem like its im inconveniencing her. Super miserable worker. Nothing worse than needing medical assistance and dealing with rude people.

There were lots of people there but they were very efficient and got me through quickly I was surprised I thought it would be hours but it was great. The treatment was thorough and seemed to cover all the bases. I was from out of town and they took my insurance and there were no hassles just the copay. I felt they did a great day

The sign on the wall says you can check in for your appointment online, but the receptionist will look at you every 5 minutes for 30 minutes before telling you the sign is wrong while you watch people without appointments get help and you can watch yourself get skipped on the waiting list online. Pretty garbage at the service and logistics; hope they are better at the healthcare portion.

I am very happy.The doctor knew what she was talking about Lisa

While remodeling my bathroom I 🚻got a pretty nasty sliver of wood that was soaked with fecal matter jammed into my finger. I got most of it out but nonetheless, the damage was done. A few days later I began to feel sick and after a week of that I went to the Urgent care called Next Care Urgent Care. The staff there were awesome and did a great job taking care of my issues. They were professional, and generally concerned about the condition that my finger was in. The Doctor was outstanding to say the least. X-rays were taken , I received a breathing treatment, given antibiotics and sent home with aftercare instructions. I would and will recommend anyone to be seen at Next Care Urgent Care. Dave Sohnrey (happy patient)

It was easy to go to the website and enter my information and make an appointment. I really liked being able to check in online for my appointment before heading to the location, which was very easy to find. The people were nice. The doctor was efficient. If I have any other issues while visiting Yuma, I will definitely use NextCare Urgent care for help.

Always have a good experience. The doctors are always nice and they explain what and why they are doing. Small problem with getting my rx though but i went in on Saturday afternoon and my pharmacy was closed. They are working on it though and im sure it will be taken care of.

1. They dont over medicate you.2. They are brutally honest.3. Your wellbeing is in their best interest.I love this clinic. The only bad thing is if you need to get in contact with them over the phone you cant. You get a call center.

Today when I went to urgent care, i was very happy with their services. For being my first time there, i had the most wonderful care from the doctors assistant to the doctor. Thank you to the doctor from urgent care and his entire staffing. I will definitely recommend urgent care to anyone.

Made online appointment @ 11:15am Checked in @ 10:55am. Received a message saying they were ready to see me at 11:33am. Was called back @ 12:00pm. Let them know I scheduled an appointment at 11:15am. They informed me that it’s not an appointment it’s a reservation and there are 3 walk ins in front of me. Put me in a room. At 12:15pm I walked out. If you have an app to make reservations then walk ins should not come before reservation!

The best urgent care Ive ever been too. Fast, friendly and attentive to illness and accurate diagnosis. I felt well taken care of.

My boyfriend came here with a really bad infection in his wisdom tooth. His root is exposed. He’s never had a tooth ache or anything before and the doctor was in and out of the room looked at it and said make a dentist appointment and left the room. What if he can’t see the dentist for a couple weeks… this doctor had a weird vibe and seemed like a horrible doctor all around, if you can’t care and treat your patients don’t be a doctor… I won’t be coming here for anything ever . We all need a doctor that will listen and care not an in and out doctor that don’t give a shit… we also had an appointment and had to wait 20 mins to get into a room and then 15 mins for the doctor to even come in.. deserves 0 stars. Hopefully not a case of racism but the vibe when the “doctor “ was in the room was all bad and the fact of how he was in and out and didn’t ask any questions about how he was feeling… his name is Dr. David Atondo didn’t even tell us to wait in the waiting room . Left us in the room and didn’t say anything about if he was done with the visit. Horrible experience…

Wonderful place, professional, medical personnel eager to help. I was treated and explained me treatment.

On Friday January 28, 2022 I went to the NextCare Urgent Care in Yuma, Arizona. The customer service at NextCare Urgent Care I rated it a Number 1 out of a million. I felt they genuinely care about me and my health care needs. As a former 21 year US Navy Dental Technician they made me proud to have been a part of the health care team. From my first experience with the front desk personnel to my final talk with the doctor in reference to my care needed they did all the right things that won me over as a permanent patient at their NextCare Urgent Care facility on 16th St in Yuma AZ 85364