Prognify Urgent Care Of Westland

I had an appointment but still sat in the waiting room for over 30 minutes. Then I was a little bit upset because I needed a chest x-ray but their x-ray machine has been down for over a month. They swabbed me for Covid and the flu, but both were negative, so I was advised to go to the hospital... I had picked this UC because they advertised ​that they run labs and do X-rays, so I was a bit disappointed that all they did was the swab. I thought this place would save me a trip to the hospital. That being said, everyone from the front desk to the provider was very sweet and the provider did seem genuinely concerned about my condition... Going to try a different UC today 🤷🏼‍♀️

It was great. The check in person was very nice and cheerful. The provider I saw listened to me and took in consideration I work in the medical field. I’m on an antibiotic now and my symptoms are resolving. Very good urgent care.

Fantastic Urgent Care. All staff were friendly. The physician was engaged and kind. They actually listened to my concerns 😟

Really nice office and nice staff. Good with kids too. I have a baby under 2 and they were patient with him and very helpful.

There was not anyone in the lobby which I noticed your express check in which I was about to continue when I overheard laughing so since your staff have time to laugh that lets me know unprofessional no compassion furthermore I take my urgent care to emergency where I know I will get better services as well my doctor will receive the update to what I was coming in.

Everything was great, staff was fantastic, the whole process was great, and the results were even better. Will be using your folks from now on. Will pass your info for others to use.Thank you allManny

Great staff all around, made me feel comfortable. Also fast, efficient, clean, etc

All the staff there were absolutely wonderful very respectful and very intuitive. She helped me understand some of my findings of my MRI. The nurse practitioner definitely took her time to make sure I understood everything that she could explain and cared enough to answer all my questions without me feeling rushed through the visit.

Staff was very friendly and helpful with resources needed. And provided accurate information.

The staff was professional, friendly and helpful. They were super quick to diagnose and treat my strep throat and had me out the door. Thanx to the three young women that made my experience there a great one!

One of my kids had a nasty ear infection. Everyone was polite and we were seen quick.

They were fast, attentive, and caring. We had to rush to meet a flight and they quickly helped us. They even gave us medical advice for when we landed after the flight as well.

Very fast. Very thorough. The nurse practitioner was understanding as well as knowledgeable. 11/10 100% recommend ❤️

Great staff and fast also very clean !

They’re friendly and helpful but I’ve gone for the first appointment twice now and they didn’t open on time and I’m not the only reviewer to say this so it seems like they don’t actually open at 9am

Great care & attitude & Attention my needs were met

Very quickly seen, friendly staff, took time with us!!! Thank you!

Had to visit an urgent care while traveling. Took less than an hour for the entire visit. Promptly received lab and Xray diagnoses sent to my doc.

Friendly staff, comfortable environment

Quick, friendly, clean, and efficient!

Very good customer service, nurse and provider were very knowledgeable and nice 10/10 recommend

Horrible receptionists, just had general questions about office and she had attitude and hung up on me.

Very nice people, helped me so fast I feel better

Fast, quick service and very friendly and helpful staff.

Went great in and out

Great service!

Refused to see my kid because of his age.

Tried to do walk in but not open when it says it is

GREAT SERVICE