LABS TO GO

I have been here several times and Joy V. has been just that a joy and pleasant very professional and overall world class experience. Excellent customer service. I recommend anyone that has to have these services to go there. It’s always a pleasure.

The reviews are correct!...felt at home and taken care of ! Remember how customer service use to be back in the day....felt like I walked back in time. A pleasant experience and will go back. Joy was professional and fun... a rarity ! Blessed to have gone there..!!

It’s always a joy to see the tech joy! She is full of life and she excells in customer service: what a great asset she is to this company. Every time I visit lab she has always been friendly, and has a smile the would brighten anyone’s day! Great job joy! See you next time

I went to this facility for drug test for preemployment. She was an awesome lady and also very professional. Turn around was very quick, which I truly appreciate. Would recommend.

Would recommend this location to anyone. Staff was so pleasant and I was in and out.

Joy made this experience happy and lite hearted. She was so fast an awesome multitasker!!! My kids and mother enjoyed her. She was professional and really great at what she does. We were there for a grand parent dna test and she truly made the entire experience joyful. Thanks Joy!!!! Give this woman a raise she’s a Jack of all trades and does it not only with a smile but a joyful attitude.

My Experiences are always the best, friendly, kind, courteous and respectful I wouldn’t recommend another lab to go anywhere in the state of Virginia. wonderful people!

Everyone that assisted me today was very polite and funny, I had a great time and didn’t even have to wait long. It was entertaining to say the least!

Super nice and explained everything to me. I got in and out in no time. Definitely the go to option if you have the choice.

Quick and easy in and out. Nice clean place of business, definitely recommend checking them out.

My wife needed blood work done for a future procedure. The person who was at the desk and who took the blood sample was fantastic. She was extremely kind and thoughtful to my wife who has had bad experiences in the past with hospitals relentlessly sticking her with needles. This was likely the best experience she has ever had. No pain, no bruising. What more can you ask for? Today, my wife just came up to me today and said there is no bruising. And I had forgotten to write a review. So here it is. I was joking with our daughters, saying Mom was going to have blood taken at Charlies Truck Stop. All kidding aside. It makes sense when you consider all the CDL drivers that need to keep their license requirements up to date. This is a diamond in the rough. If you need there services, do yourself a favor and use them. You will write a good review too.

I went there today for a DOT physical for my work....it was quick and easy and Joy Vorhees was super friendly as made me feel so comfortable!!! I felt like Id known her for years!!! Shes extremely friendly and is great at what she does!!! Love her bubbly personality AND the Dr. As well...she was super friendly and made me feel at ease while she was conducting my examination!!!!!! I love love love their service!!!! I wish I could give a million stars!!!!!! So glad I chose them to do my physical!!!!!

Fine experience at Big Charlies location. Very smooth DOT medical exam. The doctor was personable and competent. Even faster than 2022.

The employees were friendly and helpful. The process was quick and easy.

I forgot the two young ladies names who helped me today. One had Locs and the other was pregnant. They were awesome and very pleasant!! Very beautiful inside and out and thank you both for your patience!!!

I had the choice to visit this facility for a work related drug test. Joy was the office staff that was there at the time of the visit. Let me just share that there is a meaning in a name! She was so joyful, professional and kind. Its customer service like this that makes your experience worthy. She is truly a blessing to the company. Please treat her well, again Thank You for such excellent service.

I was in/out and the employees were very professional and nice.

I went into get labs done from Ms. Felicia and she was amazing. The process was smooth, quick and easy. I felt well taken care of and not one time did I feel confused. Shes amazing 10/10.

I was a little put off by the location at first, but once I got inside and understood it was a rented office space it made total sense. The staff that I interacted with were all very friendly and professional! The entire process was easy and I was in and out in less than 10 minutes.

New job. Screening location options—the Truck Stop by Wendy’s on Northampton?! Never noticed it was there.On a whim I just had the best pee-in-a-cup experience ever! LOL the ladies have that efficient, friendly energy I just love and I wish them all the best AND RAISES. :D oh and FLY EAGLES, FLY!

The best service. All the high reviews are true. Thank you to all the staff that were so friendly here. And to Joy, thanks for making my day with your kindness and literal joy.For those who need help with directions, it’s the door at the back of the building. Lol.

Super quick!! There’s isn’t a better place to get your DOT physical!!QUICK!!

Very quick and efficient. Joy is amazing

Very pleasant experience. I had to get Labs done at the last minute for a upcoming procedure. They were able to take me right away and the staff was very professional. My doctors office received results and so did I without having to call. I will be using their services again and the prices are very reasonable. I recommend this place to everyone. Physicals, DNA testing, flu shots, etc. They do it all!Thank you Labs to GO!

Came from Canada, and required a PCR test to return home. This lab welcomed us as walk-ins and provided excellent service. The after service was also excellent - easy to contact, and the nurses/ staff were exceptional. Absolute professionals.

I dropped in with out an appointment to get my pre-surgery labs done. Its a small office tucked in by the restaurant. When I arrived there were 3 people ahead of me and one person working there. I was still greeted even though she was busy. I think I only waited a total of 30 minutes. Its a busy little place but managed very well by the woman who was working there. But beyond running the office efficiently shes also a top notch phlebotomist! I mean look at my arm. That is one clean stick with no bruising. I would definitely recommend this place 💗

Needed to get a drug test for a job ASAP. Walked in without an appointment at 400 pm. The staff was extremely friendly and made a drug test almost… enjoyable and professional. The results were even back the next day! I have been to many different places for drug tests for my job and this by far was the fastest!

A small, intimate office with a cool, down-to-earth, and professional staff. I felt comfortable and at ease my entire time there. My DOT physical was thorough and efficent. I could not have asked for a better experience. Im extremely satisfied and can only hope Im in the area again when its time to renew.

Superb Staff,Professional,Friendly and if you have any concerns or questions they will address them. Only down effect is that they may need an extra Staff due to the traffic, although at the same time they do move swiftly. I just think that it’s fair to have an extra person. You never want to over work your beat Staffs.

The customer service here is PHENOMENAL! Joy and Darius are the ultimate team duo and they made my experience a breeze. I always have a nervousness about drug testing and these two helped to ease my fears. Such professionalism and courteousness for those with fears. I literally skipped out once my screening was complete. Will definitely recommend this place to others.

My labs to go experience was excellent. Joy, the technician, greeted me like family. I felt comfortable amd she was able to draw from my difficult veins. Joy was a joy!! Mary Beth Conlan-Girtz

Very friendly and helpful staff, covid rapid test very straight forward. Joy was personable, professional and was able to clearly answer any questions that I had. She mad the test as easy and easy as possible and sent me on my way.

Went for my DOT physicals here. The whole experience was great! Everything was checked, all required questions asked. I didnt feel like patient in some clinic or a lab rat at all. Everything is done in a very professional, positive, and a timely manner.

My mom went in for a few blood tests and had a great experience. The staff was very professional and efficient and always answered phone calls quickly. The price for the tests was also great. A good and efficient business.

Joy was amazing quick and easy in and out

We went to Labs 2 Go for Covid testing at 7am in the morning on a Saturday. The Staff was very Pleasent, professional and helpful and we got our results back in 15 minutes. We appreciate Labs 2 Go and we highly recommend their services.

Went in for a DOT physical, no appointment. All the staff were wonderful and patient. I am terribly nervous in doctors offices, but I was treated so well and seen so quickly that I almost forgot how nervous I was! Thanks to all the ladies there.

If I could give this place 0 starts I would. I went here for a PPD test. Once I got there the personnel in the office seemed like they were bothered I was there to begin with. I told them the service I needed and paid (before the service was even provided). While waiting for her to get everything ready I had to fill and sign paperwork. I want to point out the fact that this paperwork had nothing written on it by anyone else other than the information I was filling in. No times, no dates, no deadlines, nothing. It was just the standard waivers and whatnot. Once I go in to get the little bubble in my arm then the nurse completes the paperwork and fills out the rest of the blanks. She tells me nothing in regards to the information she is writing in this paperwork. We talk about the times the establishment is open for me to come back in and get the PPD read. Well anyway, today I come in to get the PPD read and the nurse tells me she can’t read it because I am late (mind you, the other nurse never told me I had a deadline - she told me I could come either Friday or Saturday and told me the times the place was open). I was not late by a day or anything crazy... I was late BY 30 MINUTES (according to what she wrote on the paper, which she never told me about).... she then has the audacity to tell me I would have to pay again and go through the whole process again. Who runs this place? What an embarrassment of a place. I moved here very recently and I can very confidently say I have dealt with nothing but unreliable and unreasonable people and places.Don’t go here! Go somewhere else to get your testing done.And to add: I will look into HIPPA laws as I gave you absolutely no permission to post in here what documents I signed. As I stated on the phone with you I was given a stack of papers as soon as I walked in the door, whatever information was input in these documents after I signed them I have no knowledge of. I have no card reminder and we did not discuss any deadlines for me to come back. You DO NOT run a reliable business and you should probably address the communication portion from your staff. I stand 100% by what I said and if the information you posted infringes my rights of privacy you will hear from my lawyer.Sincerely,From an HR Manager to you, the business owner. Address your people.Thanks!

Michelle was very nice to me

After we found office, in the truck stop, very easy experience... The staff couldn’t have been nicer... Process of checking in, testing (not bad at all) waiting for results took about 30 minutes for two... Highly recommend!!!

I’ve been going here for three years now and I’ve always receive outstanding service. Their services are convenient, reliable, and professional! I definitely recommend them to my fellow truckers.CTLTrucking

Great service ..The lady that runs the office gives great service and great information to get what you need done..she is the heart of this great stop for service..02/23

Only place in Virginia Beach that I found that provides PCR testing WITH A QR CODE! QR codes are becoming the test results standard. Im surprised how slow the area labs have been in getting up to speed.

Had my Cost Guard Physical done here. Nice easy going staff and Doctor!

Good survive quick and easy

If you feel like waiting for 2+ hours in a room no bigger than a midget, with a waiting room that has 4 chairs, tucked in the back of a restaurant to have your physicals done then by all means go here.

The Staff was super friendly, got me in and out. No hassle!

Great place. Didnt have to wait long. No complaints from me

Friendly staff, great place to have a physical performed.

Extremely friendly and professional staff.

A+ customer service here, I couldnt be happier.

Friendly & caring staff .

Sitting here about to bust waiting…😳

Good place to go!!!

Dont go here