Direct Health Test - Sugar Land

6350 Hwy 90 Alt Suite 300, Sugar Land, TX 77498, United States
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Direct Health Test - Sugar Land
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Br
Review №1

Jahan was so kind and responsive. I highly recommend this lab! Very affordable and fast service. They even provide mobile service as well which was very convenient when we needed labs for my elderly grandmother. Thank you and we will definitely use Optimal Lab again in the future!

Ad
Review №2

The service was excellent. Jahan was over the top helpful. Even after closing hours she went out of her way to help me last minute.

Sh
Review №3

Great customer service ‼️ 100/10 if I could give her 20 stars I would I received my results within 24 hours highly recommend them!! I will be returning thanks again 💕

Od
Review №4

The friendly girl has very good attention, no matter your nationality they try to make sure you understand everything, she works very fast, I highly recommend this place

Ma
Review №5

I recently reached out to Semina with a few questions, and I must say, I was thoroughly impressed. Not only did she promptly address my questions, but she also went above and beyond by providing me with additional, invaluable information that I hadnt even considered needing. Her assistance was incredibly helpful, and I highly recommend giving her a call for any inquiries you may have. She truly embodies the essence of helpfulness!

De
Review №6

We went to the sugar land location for the prenatal DNA test. It went smooth. Got results in about 7 business days and happy with results.

Du
Review №7

This was a very professional experience for my Hair Follicle Drug Test. The process was thoroughly explained and carefully administered. Results arrived within an early time frame (2 days instead of the original 3-5 day window). Really helped me in my future endeavors explaining a previously false positive test that wasnt properly administered at a different establishment. I would highly recommend this to anybody needing clear test results. The experience made the hour and fourty minute commute (to-and-from) worth it!

J.
Review №8

I researched several locations for DNA testing and Optimal Lab came in on at the top. I drove an hour but it was worth it. I could not have asked for anyone better. She was very professional and very empathetic while taking samples as well as patient as my dad is not an English speaker. It is sad this test had to be done, but I was very glad that we took it at Optimal Lab. I also got fast results as promised. He is my father.

Bu
Review №9

Fahmeena was very delightful. Throughout my time being there she informed me about the blood tests I was taking and was very nice and professional overall. I would go back to this place and location again for lab testing 100%.

Ol
Review №10

This clinic is located in a convenient and easy to find area. Jahan was very nice and pleasant, took her time to explain the process.

Da
Review №11

Excellent service! It was really fast and the staff were nice and friendly. Prices are also fair.

Ro
Review №12

Fast and friendly. They explain what you need to do and are straight to the point. I was in and out in 5 minutes.

Ky
Review №13

I needed a 5 panel drug test done for work. Process was super fast. The lady at the front desk was very friendly and helpful.

Mr
Review №14

BLOOD ON THE TOURNIQUET. THE PLACE SMELLED LIKE PUNGENT HERBS. The young lady with the hijab was very nice. Asked me to pay up front which I did, But when I went to sit down to have my blood drawn. The chair was not wiped down. smudges all over. I looked over and saw that the blue rubber tourniquet that was neatly draped over the right arm rest had DRIED BLOOD. On it when I pointed it out she quickly apologized and reassured me it was a MINOR mistake. I asked for a refund and left. The entire “clinic” smelled like pungent herbs. maybe curry idk.

N.
Review №15

Jahan was exceptional, both in her chair side manner and kindness. Needles are not my friend but she did everything to make me feel comfortable & at ease. Thank you.

Ja
Review №16

Had to complete a DOT drug screen today. Was anticipating a line or long wait. But was in and out. Quick, fast and friendly service.

ST
Review №17

Great service she was willing to come and service me on her lunch and was very helpful over the phone and in person

MS
Review №18

Ms Fahmeena was really nice and lovely, customer service was great. There was no wait time, I got there and she attended to me immediately. Made me feel comfortable even when getting the blood drawn. A wonderful experience, 10/10 would recommend

Sa
Review №19

Excellent service, attention to detail, results posted as advised, data as described, staff were extremely knowledgeable and professional. A must go to lab to get a quick check on your health vitals. Thank you again for your service.

Am
Review №20

Great experience, and I highly recommend this facility. Thorough and very efficient. Fatima was excellent- extremely knowledgeable, and communicated every step of the process to keep me informed.

El
Review №21

Very professional and caring staff! First time coming here and from now on I will come back for any lab tests :)

Wi
Review №22

I arrived early and was welcomed and thoroughly taken care of by the lady there, who made me feel comfortable and was extremely professional and provided loads of information. I had to go here for a physical for my new work. So if you want speedy service that is also laid back, I would certainly recommend this place!

Ma
Review №23

I went for a service and was given exceptional customer. The assistant was fast as well professional. Best prices Ive found. I truly recommend them for any help you need to get your life back on track

Nh
Review №24

Great staffs and clear instruction. Just the restroom needs some upgrades maybe. Thank you!

An
Review №25

The professionalism at Optimal lab test office was quite impressive. They were quite knowledgeable, informative, and friendly. The procedure was timely and prompt. We received our test results as promised. Excellent customer service.

Ge
Review №26

I recently had the pleasure to work with Faheema and I want to tell you this was probably the best customer service I’ve received from any business, since the pandemic, honestly. She was very knowledgeable of the process and did and excellent job explaining it to me. I felt assured after every conversation I had with her. She’s patient with her clients and hands on from the beginning to the end!!!! So glad to have worked with you it was worth it.Thanks again FaheemaGenita Bailey

Ma
Review №27

Fast and friendly. Would recommend to anyone and everyone! Fast results!

El
Review №28

I was very impressed with the quality of service given at this Lab office. Fahmeena welcome me and my kiddos with the brightest smile, she opened the door for us and explained the process clearly. She was very calm and professional despite the fact that my kids were a handful. I would recommend this place as 10/10. Service was excellent 👌Many thanks Ms Fahmeena

vi
Review №29

Very kind and professional personnel. Fast and affordable tests and analysis.

Ay
Review №30

Ms. Fahmeena and Ms.Jahan were very understanding. They laid me down and made me comfortable.Ms.Fahmeena let me know that she only needs I believe a single or two test tubes to test everything, which was really good. Thank you again!

Ra
Review №31

Absolutely amazing customer service! Fahmeena was polite, extremely professional and thoughroughly explained the test procedure. I would HIGHLY RECOMMEND this testing facility to anyone who needs a test fast, done professionally and with the highest standards of quality. Faheena, thank you for your time, smile, and patience.

Mo
Review №32

Great staff, they were very quick with my drug test. Got the results instantly. Best service I have ever been gotten.

Dw
Review №33

Ms.Fahmeena is very pleasant in greeting me with courtesy and kindness. She is also very knowledgeable about her profession. She fully answered my questions and assured me that my privacy is priority. This business has 100% recommendations to anyone needing lab testing.

Li
Review №34

People very friendly here, I just walk in no need for appointment, very efficient. Thanks

Co
Review №35

Fahmeena and Angel were too professional, zero wait. Within 2 seconds I was done. These 2 ladies were too good, no caps! I recommend this location. I hope my other employers will be using this location for me at all times. Most of it all, the location is too clean.

Ke
Review №36

Very profession! Fahmeena was awesome! Very friendly and fast! I love that they are open on Saturday! The place was very clean, too. Would definitely recommend!

va
Review №37

It was very quick! I do apologize but I didn’t catch the sweet lady’s name , but she’s doing an amazing job!

Ja
Review №38

I came in for the blood work and it was fast and smooth process. Jahan was very professional and courteous. She was very detailed, she explained the whole process and what to expect.

It
Review №39

I had a wonderful experience. Im afraid of needles, and they were really patient with me and talked to me the whole time. I was in and out very quickly, and my results were given the very next day! When I had a question they even walked me through the whole thing. Optimal lab really is optimal!!

Sa
Review №40

Got a Dna test done,it was quite quick and the results were here in just 2 business days.Great service, Highly recommend.Great staff and they did the blood work so efficiently and made the whole process super quick.

D
Review №41

Very convenient facility. Friendly staff. Will go there again.

Sa
Review №42

Great staff and service, did my blood test and got the results in quickly.

Be
Review №43

Staff are gentle,compassionate bcos I dont like needles.they made me feel relaxed thru the process. Were very fast and efficient. Definitely recommend this location

Sa
Review №44

Their labs analysis is extremely satisfactory. It is conveniently easy to find, and the environment is impeccably clean. If you require a prompt pregnancy test, I encourage you to get in touch with them without hesitation, either via a phone call or text message. Thank you for your assistance, it is greatly appreciated.

Te
Review №45

Faheema is simply amazing. She does have great attitude and willingness to serve. Worked very hard to earn my business and kept me constantly updated until I got back the test results.Great customer service and attitude, she is definitely a keeper.

Ja
Review №46

They are fast and convenient. I would definitely recommend anyone to visit this great establishment. The tech Fahmeene is very friendly and has a great attitude. She helped the process fast and smooth. Thank you so much.

Id
Review №47

Very professional and kind staff. I was only in there for about 5 minutes before they had me finished with what I needed. Highly recommended

Ca
Review №48

EXCELLENT customer service. The ladies at the lab are knowledgeable and friendly. It was a great experience overall. I received my results when promised, and the price was very affordable, too!

Ch
Review №49

Great experience. The staff was very kind and it wasn’t a long wait. I was able to get in and out.

je
Review №50

From the time I called to texting and arrival Fahmeena was AMAZING! She went above and beyond, helping me to answer any questions I had. I wish I had gotten the other girls name that also helped she was very friendly and had a good personality. Fahmeena, hands down, I appreciated your quick service and definitely a GREAT asset to Optimal lab! Thank you again!

Th
Review №51

Great service. Great experience. Was in and out real quick. The lady who attended to me was highly professional.

CC
Review №52

Optimal Lab has the best service and prices in the area. Fahmeena at this lab location is so polite and professional. Everything I needed was done incredibly fast and accurately. My results came back earlier than expected.

ir
Review №53

10 STAR REVIEW ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ HIGHLY RECOMMEND THIS SPECIFIC LAB TEST . Fahmeena was overly-helpful and very patient with me. She attended my cry for help with kindness and compassion. The service was fantastic ! Lovely employees❤️ Thanks guys !

La
Review №54

Ive received great customer services. She was very welcoming, nice, talkative and friendly.

S
Review №55

I have scheduled appointment for a test at 8 am , there was nobody! I called and they said they open at 9am! Again at 9am nobody! I have to call again and after all she showed up at 9:10 am with her kid! Is that how supposed to be? What kind of service is that? Unbelievable, unprofessional, unresponsive! If you have scheduled a test do not go! Change to different location! I do not recommend 1000%!!!!

We
Review №56

Miss Fahmeena did my test. She was incredibly professional. The clinic is very clean and the staff is kind and cordial. 10/10 recommend this establishment.Thanks!

Br
Review №57

She is very nice and helpful .... Thank you :-)

Te
Review №58

Greatest experience Ive had for any drug screen that has been needed for a job! The lady at the front is very nice! Would recommend to any and everyone! On top of that, I was in and out in 5-10 minutes!

Ma
Review №59

Really good fast service place to get your drug test done !! Very professional

AJ
Review №60

Fahmeena and her coworker stayed after close for me since I had a far drive and worked the day of my test. They helped me out with same day notice and were quick and professional. Thank you Fahmeena!

An
Review №61

A very nice lab!! My father got his lab test done by optimal lab... very tidy and helpful !!

ch
Review №62

Amazing staff. Can in for blood work I’m a very hard stick but Fahmeena got it in one poke. Also the cost is affordable out of pocket

Be
Review №63

Pleasant lady attended to me. Made the process easy. Took just 5 minutes and I was on my way.

TK
Review №64

Fahmeena was very pleasant and carefully explained my test requirements. Excellent professional service.The office space is very clean with affordable prices. Will be coming back here.

Be
Review №65

Excellent service! Very courteous and professional

As
Review №66

Friendly service with a smile 😊The staff was caring and helpful. Seemed like everyone was in a good mood. Service was quick and precise. Made sure every step of the way that I was comfortable all the while making sure with whom they were working with. Would Highly recommend!!!.

Ge
Review №67

This is the best place to goThis lady is a warm hearted caring human being I have ever metShe was very welcoming and the customer service was great.... keep it up

er
Review №68

Professional, easy and educational... Fahmeena was the absolute best and I will recommend her services for fast accurate results. Will use again!

Ja
Review №69

The drug test was very quick, less than 10 minutes in and out. Famina was very professional and nice. Highly recommend!

Jo
Review №70

Very nice and detailed oriented. They’re so professional and very hard working. Definitely recommend them.

Ma
Review №71

Place is clean. Customer service was great and very fast. I think I was in there less then 10 mins and everything was complete.

Ta
Review №72

Fahmeena was amazing she draw my blood I didnt feel any thing she was so knowledgeable she told me very good details for my blood test I really give her 10/10 stars. Thank you soo much for your amazing beautiful help I will be sure back again with more business to you

Ak
Review №73

Friendly service and very short wait times. Perfect for sending employees for drug screening.

Te
Review №74

I am a medical professional and a stickler when it comes to customer service especially from my fellow medical professionals...Lets start off by the welcomeness I felt just walking in to this lab!!Fahmeena was amazing, so sufficent, professional and personable almost as if I was visiting with a friend. I was in and out in no time. I had to come here because the system at another lab was down and I am very glad it happened. Everything happens for a reason I will now make Optimal Lab my go to place.Thank You

de
Review №75

Great testing facility compared to the others in the area and way cheaper too. I had no wait and it was super quick. The staff was also amazing. It was overall a great experience and I would definitely use this place again and highly recommend it to everyone!

Za
Review №76

Very accommodating, the staff is so nice and made me feel welcome. She had me in and out in no time. Great service.

Tu
Review №77

Excellent service, well timed, no delay.

Sc
Review №78

Very professional nice kind employee I love the vibe

Vi
Review №79

I had to take a drug test today for a new job and I was directed to this lab. It was very fast and efficient! I called this morning for an appointment and she was able to take me in just a few minutes!

Ne
Review №80

They were quick to get my new hire in and the deliver the results to me! Look forward to sending more business here! Thank you!

Mi
Review №81

The office visit was easy and effortless. I came in to get my E-screening and Mrs. Fahmeena made the process easy and informed me of everything every step of the way.

Or
Review №82

This location is the best I’ve ever been to. Employees are super nice and friendly and quick!! I was done in less than 15mins. Didn’t have to sit or wait. Will def come here for any other labs I need

Ga
Review №83

This place opened up for us on Sunday when they are usually closed. The staff is very helpful and friendly and made me feel comfortable during the entire process. Would highly recommend!

Ti
Review №84

Excellent service! Very quick and easy. One of the best places for testing of any sorts all around.

Ih
Review №85

Very professional and helpful. They provided us with good service and with a great attitude, makes you feel welcomed.

Gu
Review №86

So easy to contact and very accommodating! Thank you so much!

Ke
Review №87

Fahmeena was a very nice and professional lady. Made me feel very welcomed. I would recommend this place to friends.

Bi
Review №88

This place is amazing! Mrs. Fahmeena went out of her way to take care of my test. Above and beyond expectations! I would definitely recommend both of her locations! Phenomenal service! Thank you and S/O to Mrs. Fahmeena!

ol
Review №89

They have good customer services experience. They are really calm and treat customers with high respect

Ma
Review №90

Great service, quick and convenient. Great price. Very happy.

Ja
Review №91

Quick and friendly service, in and out in less than 10 minutes. Nice office with good staff what else could you ask for?

Ty
Review №92

Very knowledgeable! Came in stressed and confused but left satisfied and enlightened on what I was dealing with. Results came in fast as-well!

D
Review №93

Awesome lab and so glad that I found them. Fast, effective, professional and reasonable. Will go to them with my future lab needs. Thank you!

Ma
Review №94

Staff was very pleasant snd professional. Service was very quick and efficient.

To
Review №95

This is a great place with very kind workers. I recommend coming here because they are quick and so excellent work

Am
Review №96

I came in for a pre-employment health screening and it was a super easy process. The employees were super friendly and helpful. Thank you!

Ab
Review №97

They are very helpful people!! They explain everything about the exam I wanted, and texted me to remind me with the appointment. Everything was fast and professional. I really appreciate their help.

Ke
Review №98

As soon as I walked through the door I was greeted with sincerity. To top that off we laughed and talked the entire time before and after the test, which in all, took about 15 mins. Amazing customer service.

ca
Review №99

Very accommodating, the staff is so nice and make you feel welcome, and they have you in and out in no time. Fantastic service.

Sh
Review №100

Great attitude and fast. Came here for a drug screening for my new job and got in and out with no problems at all! Thank you guys for helping me get to the next step in my career path :)

Ka
Review №101

Very great customer service and well mannered. Great place to visit.

Ga
Review №102

This is the fastest service I have ever had when it comes to drug screen. Fahmeena the lady that attended to me was so sweet and hospitable. I spent less than 5mins getting my test done

Au
Review №103

Easy experience. They were very friendly with me and my son. Very clean facility as well. Would recommend to anyone needing their services.

Ah
Review №104

It was a very quick and easy process, and Fahmeena helped me with any questions I had and was very welcoming!

As
Review №105

Fahmeena was amazing and appreciated her taking the time to send me information/pdf on what the exact food sensitivities tested for are in each test. That is the reason for the 3 stars. But the loss of two stars were a result of my actual experience there. Lab tech Nicole was very nice but not sure if she was very new (like right out of phlebotomy training?) or not and did not know correct practices. She cut a hole in her glove which is unsanitary due to scissors being used for who knows what and not sanitized regularly resulting in possibly contaminating my open wound, as well as possibility of her being exposed to my blood. I asked her to replace her glove (which she did when requested) and she said she was taught to do this. What?? Who would teach someone that? I know it can be difficult to find veins sometimes but still not safe.Also, I believe if you work in the medical profession you need short and clean nails vs long or really long fake nails. Youd be surprised the bacteria that can be caught underneath. Its also more difficult to fit them under the gloves when they are an inch or longer. She missed my very well hydrated veins and told me I to drink water to hydrate. Just fyi I dont think Ive ever had anyone have to stick me twice. I told her I just drank a bunch of water and asked her to do the other arm. She did and was successful but her torniquet was very low (like barely above the elbow joint), which I raised it myself because I didnt feel it cutting off my blood like its supposed to do. She dropped a tube, and just took an uncomfortably long time throughout the process (which everyone hates getting blood drawn and needles so we want this over ASAP). I honestly thought Id have to come back later when a different phlebotomist was there, but thankfully it was done successfully the second stick. I asked when results would be back and she said 1-2 days. Then Fahmeena told me like 5 business days as I was leaving as an FYI. So its also good to check the answer before you tell a client result time as to not get hopes up. Last but not least a random open urine cup sat 5 feet away just hanging out on the counter. So overall I could have had a better experience, but maybe experiences vary depending on who works the shift? The end. ;)

Ti
Review №106

Great place to get your testing needs done. Very professional and I was in and out within minutes.The lady there is so polite and very helpful. I recommend this place for anyone that is looking to do their pre employment requirements.

Ba
Review №107

Kayla was so professional and very talent she had 5 other clients before me she had them in and out. The clinic I highly recommend coming here

Ch
Review №108

Extremely kind and patient! The workers make you feel comfortable and are very kind!

si
Review №109

Great experience. The lady who was working here very nice and friendly. Very clean testing center. Staff were friendly and prices are also affordable.. I will definitely recommend this location. Results are accurate. I will definitely come here.

En
Review №110

Fahmeena is a professional, she calmed know the business and was able to educate me better on what test I needed done. I highly recommend this place. Thank you

Sa
Review №111

Fehmeena was extremely helpful. She was very sweet and gentle with my grandfather and went out of her way to make sure we received results on time.

An
Review №112

It was super fast. I didn’t have to wait any minute. Staffs are all friendly and helpful

Ad
Review №113

Quick and exceptional service. Neat and friendly environment. Faahmeena was helpful and kind enough to explain the details of the tests. I strongly recommend this test center.

Ha
Review №114

Was able to come in and get my drug screen for my upcoming clinical rotation in under 15 minutes. The provider was so nice and helpful in explaining the process to me. Would highly recommend!

An
Review №115

They are open every day! Even Thanksgiving day (2023)! Reasonable prices and friendly staff too!

Ja
Review №116

Fahmeena was absolutely fantastic!Very prompt, professional and fast the process was easy and I was done in 10 minutes

En
Review №117

Been here several times and the young lady is always polite and friendly. Good customer service and attention.

El
Review №118

Wonderful ExperienceFahmeena was kind and caring!Great business to get any work done blood, pre employment etc…10/10 would recommend

Wa
Review №119

The place was super nice. They had amazing service and were super quick with the drug test. Very professional and fast.

An
Review №120

I love the price for all services. The staff is so kind and very good at collecting blood that I didnt feel any pain during the collection.

M
Review №121

They were fast, clean and easy! I was coming in late but she still waited for me (it was an emergency). THANK YOU SO MUCH! Choose them 👍

Mi
Review №122

I needed a 5 panel non-dot drug test done for work. Process was fast. The lady at the front desk was really friendly and helpful, highly recommeneable. will keep this place in mind when the occasion asks.

Jo
Review №123

Service was quick and easy, I just wish they put the lunch break hours online so I didn’t have to wait 30 minutes.

Gi
Review №124

Amazing experience, great staff, was open on Sunday, very friendly. Will be coming back for sure!!!

Ma
Review №125

Great Service and I was provided all the information I needed. I also want to mention that I was help even after hours. Very helpful and profesional. Thanks

Be
Review №126

You do not need to wait long lines other facilities. Fast and Reliable Lab Test result. I received my test result in less than 24 hour.

Sh
Review №127

You were so helpful today thanks again!We will be coming back and referring you !Blessings to you for your kindness.-Shelley Luker

Ta
Review №128

Fahmeena was absolutely amazing!!! She was fast and so professional. Always will return!!

An
Review №129

The lady was nice and very professional when she inserted the needle there was no pain and it only took 30 seconds for her to do it.

Qu
Review №130

Service was greats and customer attendant was 10/10. Great place, great ethics.

St
Review №131

Fahmeema was very quick and professional. Treated me with lots of respect. No wait time!! Great place!

KG
Review №132

Nicole drew my blood with ease and she put A in Awesome but She was very fast and respectful highly recommend.

Ja
Review №133

It was a very friendly environment and the staff was awesome. Very quick and great service.

Ch
Review №134

I needed a test for a court case, they was very friendly worked with me on when I could come in made me feel very welcomed and comfortable from the moment I walked in also talked to me as she did took my hair for the test and also got results next day highly Recommend

An
Review №135

Very quick and smooth! Spent less than 30 minutes here!

sh
Review №136

I cannot be happier to find a lab that works with people wit or without insurance!!!!! It’s not a “community Clinic” but a lab with long hours to accommodate your schedule! Faheema is absolutely amazing!! I was late for my appointment because my gps wasn’t cooperating! Faheema called me and waited for me to arrive before leaving for her lunch break! I have high anxiety about new labs as I have horrible veins! Faheema was so delightful and extremely patient with me!!!!I need blood work every 2 months and I will be back to Optimal lab in Sugarland!!! Faheema you are doing such an amazing job!!! Thank you so much!!!!💜💜💜

As
Review №137

The tests have been lightning fast and very courteous enough to serve. Saved my time and very pleased. Highly recommend them.

In
Review №138

Service was quick and fast..! Very convenient with my busy schedule. Ms. Femina was very pleasant and helpful.

Ad
Review №139

I had this place before a year. I would recommend optimal lab because they have a good service and I got the fastest result with in my email.🙏

El
Review №140

Service was very quick, there was no wait and the employees were extremely respectful and efficient. Would come again.

Ju
Review №141

I loved how friendly they are . Very funny as well 😂💀😭 . Wonderful place and good energy. I would come back

Ja
Review №142

Amazing service!!! I was in and out with no wait time. I definitely will be back.

Ra
Review №143

Excellent service and can do rare kind of tests which normal lans dont offer

Sy
Review №144

Very quick and efficient! I came in and was out within 10 minutes. Fastest drug testing center I’ve ever been to.

Sh
Review №145

Mrs. Jahan was so knowledgeable and quick with the analysis! She even gave me pointers 😉! THANKS GUYSSSSS!!!

Mu
Review №146

Staff member was very efficient, was in and out in less than 10 minutes. I would recommend this place for any test needed or required.

Su
Review №147

Best and fast service ever I have seen in long time. They are very nice people

So
Review №148

Very professional and kind. Very patient with me and understanding. Definitely recommend if you are needing blood work done ✔️ 👍🏾.

Sh
Review №149

Very quick service. Results sent to employer right away. Highly recommended.

OL
Review №150

Came here for a drug test, the technician was a professional, it was quick and fast. Nice service and good customer service. I recommend this location for your service.Abdulfatai Wahab

ni
Review №151

Very expensive , wrong test and no insurance. Bad communication . Please go somewhere they accept insurance and not these crazy prices for no reason. Bathroom terrible and never can get blood. Always tells you your dehydrated and to drink more water.

Sa
Review №152

The best customer service! Fahmeena was very nice and informative, I will be back!

Eu
Review №153

This place is awesome and very clean. Fermina is very helpful getting all the process done and I totally recommend this place.

la
Review №154

Great came in for my drug test she was very fast!!! She was nice and she made me feel comfortable!

al
Review №155

Excellent Service very clean and professional Nurse lady and great easy parking No questions 5 STARS PLACE

dh
Review №156

Thank you to Miss Famina. The turn around time fir tfe RT-PCR was quick , as promised and followed up later to verify if the details were correct. Overall, nice experience.

Br
Review №157

It was wonderful Ms. Jahan was very polite!!!

Xa
Review №158

Very fast and simple instructions to follow as soon as I walked in she asked for ID and the whole process was less then 5 minutes literally

Ze
Review №159

Fahmeena is very nice lady good and Odin services she is amazing quick in and out she did my blood work very professional

Li
Review №160

The phlebotomist was very professional and nice she was able to see me last minute and my results came back within 1 day. Definitely recommend!

mi
Review №161

Wonderful . It was fast and the lady was friendly. Explained everything to me . Kudos to Fahmeena Begum .

Om
Review №162

She was so nice, and was very quick with the process. I will totally recommend

De
Review №163

Great location. Fast and friendly service!

Do
Review №164

She is so nice, informal, professional and hilarious!! Definitely will be coming back if I ever need services again!

Je
Review №165

Great place. Fast and Easy. No wait. You will be turning into the Shell shopping center.

Ja
Review №166

Came in for DNA test today and it was quick and easy process.

Ma
Review №167

Fehmiina she was Great and customer service was ameizig and she help me very well 🙏

Sa
Review №168

The service was very fast and the lady made me comfortable. Great service!

Za
Review №169

Great experience. Was able to walk in and take my test right away. Fast results as well. 10/10 would use again if needed.

Th
Review №170

Fahmeena is a wonderful technician who is very kind to guide me through the testing process. I would definitely come back again

Ba
Review №171

Gatemen’s was so nice and quick ! Definitely come to this place if your looking for any quick work done or drug testing

Sa
Review №172

Very professional. Fahmeena was very helpful. Thanks keep up the good work.]1

Su
Review №173

Let me just say I get really nervous getting my blood drawn because of past experiences in other places. My arm would get bruised after having blood drawn. When I visited this location on Saturday morning I was in and out did not feel a thing nor did my arm get bruised. Anytime I need blood work I will be coming here !

Ch
Review №174

My appointment was fast, no waiting, the nurse was very kind and , pleasant I would come back for further labs, I recommend optimal lab in sugarland for any labs scheduledCAH

De
Review №175

Fastest service I’ve ever experienced!The young lady that did my test had excellent customer service!!

da
Review №176

This place is great. Very affordable, and helpful to their patients. I would recommend them to anyone!

M1
Review №177

She was the nicest lady .very professional ..I would definitely recommend this place ..not a long line or wait , in and out..awesome place of business

Br
Review №178

Service was very fast, easy and convenient. I was in and out less than 10 minutes.

Tr
Review №179

I came for a dna test and it was quick and easy. It was a simple mouth swab and got results only took 2 days to come in

mo
Review №180

Very friendly service and great staff. I got the results very quick

Ch
Review №181

Kayla was kind and patient when helping me with my test. Gave good instructions on how to conduct the test and made everything easy and calm.

El
Review №182

Very professional, I was able to complete my test within minutes. First time at a clinic that respected my time. Amazing service.

Yo
Review №183

Over the phone I asked them for the cost of one of their tests and they told me around $90. When I went in for the test they said it is $189, but when I told them that someone had said $90, they honored their word and charged me $90. Super professional team and great response time!

Sa
Review №184

Would definitely recommend this place to everyone! Kyla at the front is super nice and quick!

Ta
Review №185

Very good service quick and easy I will be coming back

Al
Review №186

The service was perfect, staff was really nice and professional, definitely coming back.

Ma
Review №187

Very nice and friendly easy and quick would recommend to others!

Wi
Review №188

Everything was quick and smooth. Excellent customer service. Recommended

No
Review №189

Fahmeena was amazing. She was kind and had great customer service.

Ru
Review №190

Very clean place, customer service was great!! Highly recommended!!

Mi
Review №191

It was a quick in and out experience! No waiting necessary. They were awesome!

La
Review №192

Fahmeena was amazing. Smooth process. In and out. Very meticulous with her work.

Da
Review №193

Client Oriented and Extremely Fast. Fahmeena and the team here are second to none in their ability to meet you where you are at in your schedule and your life.

Ta
Review №194

Fahmeena was so helpful and made me feel so comfortable! 10/10 I’ll definitely be back

Jo
Review №195

Professional, Humanity, This place is the best, drug testing, DNA, Labatory ever.They actually, treat each customer, with great care. Patient, pleasing comfortable, place of business. Ive taken my share of drug test, but no place ive been treat you like this place. If i could give it a million stars, i certainly would.Great place to have your medical needs met.Jose Sells

Tr
Review №196

Great experience while being here. The process was fast and easy with no complications.

Ja
Review №197

Awesome staff in and out pretty much no wait time and young lab tech was very nice.

Su
Review №198

Tahmeena was excellent, very nice and helpful. Would definitely recommend.

Ki
Review №199

Awesome service. Test results to employer within 5 minutes. Love it.

Information
28 Photos
199 Comments
4.9 Rating
  • Address:6350 Hwy 90 Alt Suite 300, Sugar Land, TX 77498, United States
  • Site:https://idirecttest.com/%23categories
  • Phone:+1 281-870-2425
Categories
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:8 AM–3 PM
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
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