Boston IVF

Only one appointment so far but I am so impressed by the professionalism and organization of the staff and medical team at Boston IVF in all my communication with them. It is unlike any experience with healthcare I have ever had. A financial planner reached out and explained my insurance coverage in detail. Turns out much more is covered than I expected! A nurse practitioner spent almost an hour with us detailing the various options. Infertility is hell but finally I feel like I am in good hands with Boston IVF.

We would recommend going somewhere else. Received treatment from BIVF for 6 months and found the care to be impersonal, it is big business and you feel like a number to them. You get bounced around from nurse to nurse, the nurse of the day will call and they clearly do not look at your chart. They do not adjust treatment based on the findings of your previous cycle. I have a short cycle, this was discussed in the intro meeting, yet they set my monitoring to a standard 28 day cycle. They would have missed every monitored cycle we did there if I didnt coach them to look at what happened the month before every time. You also will not talk to your doctor for months while undergoing medicated and IUI cycles. Just felt like they wanted to funnel us to IVF where they could make more money. Did not feel like we were giving the cycles before IVF a real try. We left the clinic after being told we had to wait 2.5 months to see our own doctor for next steps. Poorly managed care and clinic.

Cannot recommend. We had a very unpleasant experience with Boston IVF, and anyone looking for a compassionate, caring healthcare experience should reconsider working with them.While the doctors are clearly experts in their fields, they lack the ability to explain the process or listen to patient feedback. We came to Boston IVF after a failed cycle at another clinic, but our doctor was unwilling to listen to our previous experiences and make adjustments to his standard protocol based on what we knew.The biggest issue with Boston IVF, though, is the administrative staff. They are difficult to reach, make frequent mistakes, and can be downright rude, even when they are causing errors and delays. It took one admin nearly 2 weeks to get us the correct consent form, and we missed our target cycle date as a result.There are much better fertility clinics in Boston.

Very thorough, but not overwhelming experience. They ask everything and work with you in any way possible. I was very happy with my appointment and the plan they gave for me to follow. Dr Burger’s office is very well worth the hype

I was a little nervous on my first visit to Boston IVF, the medical staff made me feel comfortable and confident duringmy medical test, they were very friendly and professional. I appreciate your kindness and guidance during my visit.

Nursing staff and Dr. Sneeringer are phenomenal, absolutely recommend . The head receptionist at the front of the Stoneham location can be rude and combative though. I recommend trying to book in Waltham if you are able

Dr Sneeringer was very kind and knowledgeable. She helped us come up with a plan specifically for our situation, and explained everything thoroughly. Im glad she was recommended to us, and I would recommend her to others

My fiance and I went to the Stoneham MA location and everyone was very nice and helpful. Dr. Bortoletto is amazing. He was compassionate and explained everything to us. Our experience was pleasant and great.

Dr. Pietro Bortoletto was wonderful and we learned a lot during our consult. Excited to start working with him.

This round of IVF was the the easiest and least stressful. From day 1 in the office to the embryo transfer every staff member was a delight to work with. And now I have my baby girl!

Dr. Cardone is a fantastic doctor and I got pregnant my first cycle of Letrazole after 1 year of trying without medication. Thank you so much!

They were thorough and supportive and gave us the daughter weve been dreaming of for five years!

It’s really difficult to reach anyone to make schedule. All the call goes to voicemail

I am so upset, discouraged and disappointed with so many things about this place. All the things that were forgotten to be done or communicated to me where do I begin? First time they messed up is when they had my bf in to come for a specific blood test that needed to be done and they did all these other tests besides the main one that was the biggest issue so he had to go back.. and every time i have seen the doctor and then talked to a nurse they go over what i need to do and the timeline then i end up calling some days or so after and they tell me oh you need an updated pap smear that Jen went over with you...no she didnt she never told me anything about that..got the pap done..then i go through a couple months of letrozole then they say oh you need a physical which the nurse went over with you...AGAIN..no she never said that to me at all i wouldve remembered that I have been great with communicating and getting the things they tell me done...then i come in to meet the doctor again then meet the nurse to go over a treatment plan...then i call days later to ask about when i need to do what and they say oh we need new blood work and clearance letter from your GI and a letter from your PCP saying you are good to proceed...mind you the letter from the pcp was faxed there MONTHS AGO AND THEY EVEN CONFIRMED THEY HAD IT NOW ALL THE SUDDEN IT DISAPPEARED?? AND AGAIN THE NURSE SAYS THE NURSE WENT OVER IT WITH YOU WHEN YOU HAD YOUR APPT...AGAIN !! NO SHE DID NOT SHE DIDNT TELL ME ANY OF THIS I WASNT TOLD I NEED A CLEARANCE LETTER FROM GI EVERY FEW MONTHS...I AM SO HEARTBROKEN AND DISCOURAGED BEYOND BELIEF THIS IS A STRESSFUL ENOUGH THING TO GO THROUGH WITHOUT THE NURSES CONSTANTLY FORGETTING TO TELL ME THINGS THIS IS NOT OK AT ALL! BUT EVERY TIME I BRING IT UP ITS BRUSHED UNDER THE RUG LIKE OH WELL LETS MOVE ON ...NO LETS NOT I CANT TRUST A PLACE THAT FORGETS THIS MANY THINGS AND MESSES UP MY TREATMENT PLAN BECAUSE I AM NOT GETTING THE INFORMATION COMMUNICATED TO ME THAT I SHOULD BE AND THEN LOSING DOCUMENTATION? SUCH A HORRIBLE EXPERIENCE.