Hillcrest Family Health Center

Dr. Bortner has been one spectacular doctor and has always helped me throughout so much. I do enjoy the fact that he always keeps a positive attitude and is always sharing information/resources 👍 you’ve made an impact in my life and appreciate you helping me out as a person! Thank you 🙏

Front desk staff, medical assistant and the overall atmosphere was hostile. I had been here before a couple of times and loved it. I am okay with waiting but not okay with attitude. I wasnt sure if I had been early to my appointment or not and these women were very cold and aggressive since I stated I wasnt sure what my appointment time was. I am not feeling well and hearing I can reschedule over and over was rude. These women need to learn customer service and empathy.

Please do not trust your well being with FHCSD. The drs have poor knowledge and are disrespectful to patients. I was kept in a room and after 1 hour when dr did not show up, I found Dr Palma finishing her electronic charting. She had forgotten that she had a patient waiting for her. Then she shows up without reviewing my chart and after telling her my whole history, she says she is not familiar with my medical condition. Please save your health. I have tried them for several years.. they have never been good.

While my needs were addressed, I found the overall atmosphere lacking in warmth and hospitality. Both the front desk receptionist and nurse failed to create a welcoming environment. This aspect of the service is particularly crucial to me, as it influences my decision to invest in more advanced online healthcare services covered by my insurance. Additionally, given the availability of telemedicine options such as Zoom or telephone appointments, the necessity of in-person visits becomes increasingly questionable. Despite the expectation for a follow-up, I am reconsidering my decision in light of this experience and going to stick with the more advanced online services that my insurance offers that can help me with my concerns. overall, everything feels off and the system is very outdated.(I had a visit with them mid may)

Usually, Im not a fan of the Family Health Center staff (if I were to ask 3 different people the same question, Id receive 4 different answers???) HOWEVER, that is NOT the case with the Hillcrest location. The staff at the front desk (2nd floor) is amazing, so helpful, and handle tasks quickly and efficiently. This goes for Dr Savil as well, she is incredible and will go above and beyond to assist the patient in every way possible. They always greet me by name the moment I walk through the door, and thats before Ive even signed in. I really appreciate all they do,

After four years of mental healthcare services with them, I was told in a forceful way to switch all of my primary care to their company, or else. Needless to say, I am sticking to UCSD. An official grievance has been filed with Medi-Cal, and to this date, still ongoing.I only needed a therapist and a Medical Case Worker.This, after being transferred around at FHCSD to whomever they chose to take on my care. I will never transfer my specialists and the infrastructure of care I have already had at UCSD to their clearly bullying and inefficient administrators.

This is the best one in San Diego county to me there all awesome.. and they truly care about their patients and they.... Listen to me that is what I need getting any doctor nurse. Etc

I had an appointment for this Wednesday at this place and they called me this afternoon to cancel or reschedule it after a month of waiting. Its not funny when you have a tremendous knee pain. The receptionist didnt even let me speak, been rude and having a really bad attitude. Is sad because Im patient of Family HC for more than 30 years.

I have been a patient for over 10 years and I absolutely love this Clinic. Over the years Ive had three different doctors and they have all been amazing. Every year I am offered to change providers and for me that would be unimaginable.

Pretty pathetic how they have a reception lady who clearly doesn’t care. I’ve called for 2 weeks straight have left multiple voice messages and still not a call a back to schedule an appointment. Fire this lady. I’ll be emailing management because this is ridiculous.

Ive been coming her over 5 years. The nurses and staff have always been courteous and professional. Dr. Grifffiths really is the best provider I have ever had. I appreciate his upbeat demeanor and he is never ever condescending like some doctors Ive encountered elsewhere.

I came here yesterday at around 3:45pm for routine bloodwork that I am required to do ever since my recent stroke and heart attack. The receptionist at the front desk had an absolutely vile attitude. Rolling your eyes and glaring at me contemptuously when I walk up to the front desk is far from acceptable behavior. I have been to this location twice, and each time she has made me feel very bad for being there. Her contempt for people is on blatant display, and Im amazed that she feels she can treat people so disrespectfully without consequences.

Lack of organization. The front desk there treats you like you are a bother for being there. They should try kindness, especially working in healthcare. Being rude is not cute or funny. The phlebotomist took my test and then she told me to go home because she said the Dr. would call me in 3 days. Then as I’m driving home, I got the call from the office asking me why did I leave? Very unprofessional, I never got treated for what I went in for in the first place. Will not be coming back here. Staff needs better training. I suggest having community meetings to celebrate your employees because they look miserable back there, celebrate your employees so that they can begin celebrating your patients. Then they will stop making the clinic a horrible experience.

I have the best doctor here Dr Phillip Henderson he is amazing I ben his patient for a while now like 4 or 5 years now I love him and he is booked up so he can’t see you 😅😅😅😅 his favorite patient jah 🫶🏽 no but I tell everyone about my doctor and my experience with him ..,

Ive never been made to feel so bad about myself as I have here. I was trying to establish care with the clinic and accidentally came late to my appt. The receptionist told me to come back later and I could try to get in if someone else no-showed. The charge nurse called me back and told me he didnt have any time slots available for 3 hours and that I ruined my chance at establishing care by showing up late. I already felt like a total failure for missing my appointment earlier and to be spoken to so harshly sets my health back at least a month. I dont plan to ever return here. Now I have to wait to select a different PCP AGAIN because this office feels so uncaring.

Patrica Tran (i think shes a resident) is awesome!!! She is very genuine, kind, and soft in her approach. I have horrible anxiety, and she made me feel so at ease (which says a lot). She is very thorough in her assessments, and exhibits the utmost professionalism. She is definitely in the right field and is going to be highly successful as a doctor! Thank you so much and God Bless.

I think the doctors and nursing staff are wonderful and am grateful for providing me with proper care. I only wish the front desk receptionists would get properly trained in customer service especially in dealing with the LBGT community. I’ve seen McDonald’s employees act more professional, on the Wednesday and Fridays would love to see LBGT hired staff who can identify with patients coming in and feeling comfortable.

Came for the night clinic because I was told it was a walk-in clinic. When I got here, I was then told it was only if someone cancels their appointment. When I shared the email from their representative showing that I was told it was a walk in night clinic, the desk clerk (Andy) simply repeated that it was only if an appointment is canceled and no further guidance, assistance, or cares were given. After this, all the staff I met was amazing and showed they cared. Jeremiah, Mona, Christina, Trina, and Mario made it worth while and a great visit!

Horrible service here. Had an appointment and was called in two hours early to come in. Went in early only to be sitting in a room for a couple of hours waiting to see a doctor. Completely unprofessional, should have never been called in early if that was gonna be the case. I asked to be contacted the same day by the doctor and I never even received an apology from them. Took me off my medication to replace it with another one that doesnt even work as well as the previous one I had.~update~ Months later and I still havent gotten a phone call from this place. Not even an apology!!!

I came in for an appointment today at 1:25 p.m. I came in with my fiancé to get a women’s wellness check. The two young receptionists on floor one were extremely disrespectful and were very intrigued with my personal relationship. Both ladies constantly kept gossiping to each other and making comments. I want to thank these ladies for making up rumors and keeping me from checking up on my health and giving me anxiety and triggering me by accusing my fiancé of harassing me and being forced to do this wellness exam. Not only did these two women already make us uncomfortable but they took the time to speak to another nurse and several other employees about my personal life. To make things worse another nurse walked in and interrogated me and gave me a cheap excuse as to why my fiancé couldn’t be there her words were “males are not allowed during these procedures because it puts pressure on the women and some women are harassed to do these exams by their male partners.” This sounds ridiculous and she adds that two other males will be in the room watching the procedure to ensure that i’m not being touched inappropriately. So if males are not allowed in the room why was I being told that two unknown men to me will be watching me, over my fiancé who I trust and feel comfortable with. I repeated to multiple staff that i’ve been harassed before by a doctor at Diamond neighborhood health center Dr. Sheik she wore a hijab and had black eyes. I am very disappointed that this clinic made me relive this experience. I had waited long enough for this appointment and it sets me a step backwards into trusting doctors again.

Staff here are very very harsh, and caring. Those girls behind the reception desk are the worst. They treat Hispanic clients better than they do white clients. The staff orders me around like I am a dog, a second class citizen. No respect for their elders. Will have to come back when the Republicans come back in office and this is the only place I can afford. It is sad in our youth oriented culture how elderly people are treated. I hope someone treats them all the same way when they are old.

I arrived 5 minutes late for my appointment. The receptionist was with another patient and out of nowhere I was weighed down to say that my appointment had moved her for an hour later. The point here is that she must wait to give me that information and give me my privacy. He said it to me in an unpleasant tone. So instead of giving confidence to be cared for in this clinic they assure us that we do not want to return.

Absolutely fabulous place. I drive 30 minutes out of my way to come here, because the staff is polite and the doctor I see seems to genuinely care about his patients. The lab is also better somehow - blood draws are less painful here than at other locations. I think they make more of an effort to be gentle.

I love this clinic. They always see me quickly and provide wonderful medical care. The whole staff is wonderful. Attentive, caring, smiling. I have never had a bad experience at this clinic or any of the family health care clinicsThe sports medicine floor is very good too! I highly recommend this clinic and the staff here. They are the best Ive encountered in over 50 years

I think this clinic is awesome. They treated me with a high level of respect and the phlebotomist “Trina” was awesome! She basically took my blood without me even feeling it… Top of the line staff.Thanks 🙏 Again Trina, for making the scary part easy

Re: Dr Sarah Schneider, Podiatry surgeon.I left a review on another clinics site.Dr Snyder is a fantastic surgeon! My surgery went very very well. I felt very comfortable with her on our first meeting. She is very caring, informative and she has a great bedside manner. In my opinion thats a lot to say about a surgeon. She always kept me informed and was always happy to answer any questions I had.Thank you Dr Schneider!

I called them for refilling prescription on Thursday morning and I spoke to a nurse. She said that she will contact the doctor and turn back to me. But they didnt and I called them 20 times on Friday and left voicemail, because I had a health issue so I needed answer. They didnt even answer my call. Finally I got call back next week on Wednesday and she was telling me that I need to make an appointment to refill my prescription. I cant believe how the nurse relax when she answer calls after a week about people health 😡

Kristi Dove the Nuerologist was so kind & attentive. Gave me so much information & very grateful finlly someone listened & her suggestions were correct at least a possibility to find out what my issue is. Unfortunately she had a leave of absence in oct, nov? & im still waiting to see if she has come back or will. Ive called twice no call backs. yesterday I called was on hold for 20 minutes, music stopped & then it hung up on me? You would think they would reschedule you with a new nuerologist if they have one.

The therapist David does not know how to do his job when it comes to paper work, because he did not know what he had to fill…he asked me the patient yet he’s the“licensed therapist“, now I have to go back to see him like if we didn’t have this conversation before of what I need… don’t go to him. He will waste your time.

It has been 6 days and they cannot send a simple prescription over to the pharmacy which is so critical. During this time I have visited pharmacy, called doctors office multiple times and left voice messages and no result. Only person i have been able to speak to is their hired call center.I hope someone reads this and gets back to me asap

Well emailing this clinics director was useless as they dont respond. I gave it two stars because of the nice guy that draws my blood. As far as their infectious disease specialist I was so fortunate to find such an amazing trustworthy Dr, So professional and skilled and really put me at ease. I cant say enough good things about how much I trust this God-fearing man. His 20 years experience truly showed he was so awesome to spend as much time as he did tending to my needs. Thank you Dr Ramos and God bless 🙏

Honestly this clinic is the worst. Don’t get your COVID vaccines here! They scheduled an appointment for me to get my first COVID vaccine during everyone’s lunch time. So I waited in an empty waiting until the receptionist came back from lunch then I waited for an hour watching all the nurses and doctors walking in from lunch at different times. Why bother scheduling me during the clinics lunch time if I was just going to sit there and waste my time. Some of the receptionist have really bad attitudes. They should be working for the billing department instead.I finally got my first shot but will definitely be getting my second shot somewhere else.

Im waiting here for an appointment and the restroom is closed. I was told to ask the lab technician. She isnt in the lab and hasnt came back for the last 30 minutes.If you have an issue the nurse never calls you back. If you need a simple refill you have to have an appointment. If they are booked you are told to go to ER. You dont need more information. Fix the issues with the clinic.

My husband had just switch his primary doctor to here. First visit this so called doctor Fernando Dominguez didn’t show any compassion or interest in what my husband told him about his seizure history or anything. They had an over the phone visit as well where he should had already had his medical records from his prior primary doctor and still nothing. Yesterday we went to see him because he had a appointment and he had just had a seizure on Tuesday and this doctor was nonchalant about not having his records didn’t care my husband had a seizure and my husband asked nicely if he could talk to someone else that would help because it has been about 6 months and nothing had been done. This doctor literally said I won’t help u figure it out and walked out the room and shut the door in our faces. There was an altercation and my husband can literally get a seizure due to getting stressed and this doctor did not care! The good thing the director of that clinic was there to witness it and helped out at the end. She did everything in 30 minutes what this other Fernando Dominguez didn’t do in the six months.

Coming in last December was my first time seeing a Dr. in over seven years. Needless to say, I was nervous, and felt bad enough to actually drag myself into one.I couldnt have picked a better office. Very courteous nurse staff, and given GP is awesome. I certainly feel more comfortable knowing that if something ever happens, I have a place to go instead accepting inevitable doom or whatever.

Categorically the worst patient experience I have experienced in my 50 years, primarily attributed to the support staff and management team. I requested two nicotine patch prescription refills through their patient portal - 2 denials; really? Its an OTC medication to quit smoking. I was 5 minutes late for todays appointment and they said the doctor would not see me. 5 minutes! I mean how many minutes do patients wait? My last appointment I waited 20 minutes in the lobby after arriving on time, 10 minutes in the examination room until the doctor arrived, then another 15 minutes for a nurse to give me a shot the doctor ordered. Coming from the UCSD health system to FHSD has been night and day for patient experience. Save yourself the headache and not go to FHSD Hillcrest.

Dr Bortner is the only reason I continue to stay here. They are horrible at answering the phone, do not call back even tho you leave 500 voicemails, are ridiculous at refilling medications or doing prior authorizations, refer you to clinics with the most carless doctors, and the nursing station is awful and doesnt answer the phone ever. They call regularly and dont leave a name on their voicemails or a call back number so you never know who was trying to reach you. I am beyond fed up with being treated like garbage as a sick person and having to PHYSICALLY DRIVE DOWN to the clinic to speak to a human about my medications. Their only response to this problem is we are understaffed. I hear that I really do, but how hard is it to have someone actually check the voicemails, how hard is it to hire an office person? Its not the impossible feat theyre making it out to be, so my recommendation is do not go here if you are disabled or chronically ill.

It is definitely a long wait time for the sports medicine location waiting here almost a hour , the parking is horrible and I’m not going to pay for parking just for me to go to the doctor. That’s ridiculous!

First time visiting this clinic. Receptionist didnt mention they had special parking. I pulled into the Parking structure adjacent to the building assuming they would validate, I get to the reception desk and they inform me that they dont validate. They suggest I leave them my Id and illegally drive backward toward incoming traffic into their lot, just to find out the lot I pulled into wont allow you to leave without paying the three hour fee. I just left the car in the lot. So much for my heart rate.Update:A week later the office stepped up their parking passes. They informed me where to park and didnt require leaving a drivers license to acquire the pass. Im changing my review from ⭐️ To ⭐️⭐️⭐️⭐️

I loved this place when it was Ciaccio and as grateful as I am that they have moved closer to my apartment, the last few months with them has been a bit hectic as a patient. The call center scheduled an appointment for me with a doctor that was unable to give me the treatment I needed, so I had to reschedule twice in order to get my regularly scheduled 3 month check up, with two days left of meds to spare.The phlebotomists here are amazing and every doctor Ive had the pleasure of being in the care of has been more than kind, compassionate and on top of treatment.Im unsure of wether it is the call center that may have the miscommunication or the folks at the front desk, (or if there is a difference) but I hope that since the dust has been settled in the new building for a while now, they are able to treat their patients who have been with them since before the move with the same respect regarding their time and energy as they did before.

I came to this clinic for a second opinion after having a horrible experience at the beach area family clinic. I saw Dr. Monica Vidaurrazaga - she was wonderful. Both the nurse and doctor had excellent bedside manner, listened to me, were professional, quick, and kind. Everyone working in this practice seemed to be enjoying themselves. A nice lighthearted energy which I rarely see in a medical environment. Dr. Vidaurrazaga made sure to listen, ask questions, engage and work to find the cause of my symptoms, rather than send me off with a script to temporarily subside symptoms. I highly recommend her, and this practice. Thank you for the care. Looking forward to feeling better soon!

This was the most amazing experience Ive ever had at a doctor. There was a lot of paperwork, but Ive been freaking out because I have been dizzy/had a headache for the last 6 days while my insurance was still being processed. The whole staff was so professional, got me to see someone right away after a patient cancelled, and as a fat person, they never once made me feel terrible about myself. The doctor concentrated way more on the matter at hand and my vitals than talking about my weight the entire time which isnt something Ive never experienced.As an LGBT person, I honestly dont think this could be a more welcoming environment. Every staff member has trans and pride flags on their tags and on the forms they ask both your preferred gender and gender assigned at birth. All of their restrooms make it a point to say they are all gender.Im so happy I found this place.

I am very disappointed and sad about how they handled my request for refill of my heart medication. I transferred all my medical files to this clinic because I moved and I have been diagnosed with a heart condition for over 4 yrs taking the medicine, its on my chart and they had given it to me once but denied the refill this time because I needed an appointment when I had just gone 3 days before and I forgot to ask fior refill because I didnt know it had no more refills since they required to go every month to get refill! I have an appointment in a week because the doctor wasnt available sooner so they want me to make a trip just to see if they can refill it I made the mistake of going as a walkin the other time I felt sick but wasted my time because I was denied the medication because walk in visits they dont prescribe! Why didnt the receptionist tell me when I told her what I went there for? I have 5 doctors I see and need to make appointments too so how am i going to make time to have energy to make the trip its physically exhausting literally. I wasnt aware I needed to ask every time because regardless of being aware that refills only last 1 month and they need to do it for us if we are continuing taking a permanent medication! Seems like they might only care about seeing you the most times possible to cash in with total disregard of the wellbeing of the patient! Where is the concern that I will go more days without it and end up in the ER or that it ruins my quality of life and triggers my other health problems? Where is the humanity in this system that they just follow what is best for them but disregard our lives? Feels as they act like robots programmed to just follow their agenda with no compassion. I am very disappointed because I thought this doctor I saw was different than most and she actually cared to help improve our health to HEAL. I am hoping that this doctor proves me wrong because I really liked her.. We patients matter, we are not numbers! Do the right thing to help and HEAL PATIENTS firstTheir only solution was to go to the Emergency room if I am getting a heart attack ! Thanks for the advice! I would not be surprised if that counts as a charge to my insurance ..Heart breaking..## update.Thanks for contacting me. I am glad you explained to me the protocol for the clinic. The doctor was very nice and caring during my visit . I really needed the medication so next time I will make sure I dont forget to get all refills before leaving.

This was my first time visiting as a new patient. Everyone from the receptionist, nurse, Dr. Rojas and the lab were very friendly, non-judgmental and very helpful. Trying to navigate the Medi Cal system has been stressful and disappointing at times, so Im extremely thankful for the wonderful experience in the actual medical office. Thank you all for all that you do.

I had some questions and I called into your office. I was very upset. A nice man answered the call at the Hillcrest office and suggested I spoke with nurse Tracy.Nurse Tracy was more hurtful than helpful. Cold, clinical unhelpful.Later that day, Not from this office I spoke to someone who actually could help me.But every day since that and its been six days Hillcrest has called an automated phone call from your automated system saying about a missed appointment .Ive called in twice to ask you to stop calling me regarding this missed appointment that never was aggravated irritated stop calling me nowSTOP CALLING ME!!!!!!!!!!!

Beware! Dra. Rojas she is a bad doctor, if you are from another culture she is gonna treat you like a crazy person, asking you to prescribe you anti depression medication, or sharing your medical record to third parties without your authorization. She thinks people who caring firearms are pretty normal and metal healthy individuals, very sad for her that the rest of the world have a bad reputation for united states citizens. Also she wont sent your order refills on time but she is getting your paycheck every week without delay for sure.

Just trying to get a hold of an operator for a phone number. Been on the phone for an hour and a half on hold never talked to a person. Super unprofessional and they never had the right number. Faster to go to the DMV and get seen then it is just to get a hold of an operator for a number. Definitely filling out a complaint.

Very bad. Mess up my medical exam for Immigration requirements. Dont process it with them. They don’t only misspelled my name but they entered a totally different name for my Immigration medical exam requirements. They don’t fix it too.Also, when I took my medical exam. Dr Facika Tafara made me wait for hours then mess up my immigration medical documents. Won’t even return my calls

The staff has always been friendly and helpful. Dr. Henderson is one of the best PCP’s I’ve ever had. They also partner with UCSD for more advance medical issues. Family Health Centers also made getting tested for COVID-19 easy.

The front desk and the lab technicians are second to none; however, the doctors are the worst. Without my permission, they changed my medications. I complained about the side effects and they didnt seem to care. Doctors and patients are supposed to be a partnership; not a dictatorship where the patients concerns are not even recognized.

All the staff here are super amazing, patient, and helpful! From DJ to Dr. M to Dr. T and everybody else. Great team! Thank you all so much!! 🙏🏻

Im writing this in regards to the care that my wife received from Dr. David Smith. He was extremely invasive with his questions, very condescending, and just overall unprofessional. My wife went there for hormone therapy and he criticized her happiness and level of care that she received in another state. He went as far to tell her that she should increase her breast size because they werent big enough! He basically told her that her opinion of the level of care that she received doesnt matter because she didnt have an MD. His professionalism was disgusting and his level of care was insulting. He was extremely judgmental for a person who is supposed to be unbiased.

Dr. States is Awesome. But because Im currently cash only......$300 for insulin because Im diabetic, and $900 for Trulicty. ARE YOU KIDDING ? I guess Ill go blind, because I cant afford that !!!! NO samples ??? And dont even start with me about the wait time to be seen......

This is a clinic among several in this neighborhood near the Christian hospital with a cross and also near the pagan UCSD Medical Center. All of these places are beyond University and Washington avenues. There isnt really a public bathroom anywhere around, and some clinics wont allow you to enter until a minute after your appointment is to begin. I know nothing in particular about the Hillcrest Family Health Center other than its location and that people often sit somehow near the front door. There is parking here but no free parking.

I love my doctor-- He has always been very approachable and thorough. I just wish that it was easier to get a hold of the clinic by phone. I always seem to have trouble...

Dont go here. I have tried making an appointment to go here for weeks and I finally was able to schedule an appointment, and then an hour before I leave for my appointment, I get a call saying that they have to reschedule because they didnt make my appointment correctly. I tried to call back but their phone service is closed after 5pm, right when the night clinic starts. I would rate 0/5 if I could.

Heard a pop while skateboarding and I think I stretched or tore my Achilles’ tendon. This place was unwilling to get me into a specialist without seeing a family medicine doctor first (not required by my insurance). The appointment with the family medicine doctor which they proposed was 3 weeks out. Unconscionable for someone who can’t walk and can’t even get in with their specialist. Going somewhere else which was just as concerned as I am and got me in same day.

Trying to get the nurse to return your call in a timely matter is a waste of time here. It is going on 5 hours waiting for a return call. I have called at least 4 times just to leave a message for the nurse.

Because of one rotten non qualified doctor, who put HIS OWN personal VIEW on pain mgmt, Ive now been without my 11 year med. Do NOT SEE JOHN DODGE for any help. He alone has caused gre harm

This place is horrendous especially the sports medicine department. They have no clue what they’re doing, unprofessional and untrained people. They don’t even know how to fill a referral and they do t return patient’s calls. Their director promises to take care of issues and doesn’t follow through. Do yourself a favor and don’t go there cuz you won’t be taken care of 👎🏻

Friendly and helpful staff at this clinic. Call ahead verse just walking in if you can. Save you some time waiting in the lobby!

Terrible!! the resident doctor I saw today at Hillcrest Family Health Center was dismissive of a serious medical issue. To makes matters worse he was arrogant, sarcastic, rude and said something highly inappropriate to me😢

I wish I could give it 100 negative stars, this place and all the family health-care places of San Diego are horrible, you cant reach your doc even in a emergency, they lose your info, they prescribe meds and dont check if theyll interact with current meds or conditions, theyre filthy, the homeless and their care come before yours, Dr. Rojas, Dr. Kamil are awful, they are way too busy with the homeless walk-ins and cant keep track of the patients or keep up

Bad experience in this clinic, front desk trans lady no also have a bad actitude but eating during work time and laughing and talking louder with co workers, Lab workers same bad actitude and poor customer service , MD Sarah Rojas she is gold medal in arrogant, careless and confusing in my medical history, I feel like a street dog when she examines me.

They do not walk-in so dont go walk in and they prefer not to let you pass even if the patient with an appointment didnt show upIt is so hard to make an appointment with Hillcrest, many numbers to callI suggest you do an online appointment system

2nd time going to physical therapy here.. Ive had nothing but a good experience so far...I always feel relief after coming here for my hand . Thank you.

Worst Family Health care center ever. Waited for over 1 hours and was skipped twice. Once by one with a appt after me and a walk in

They didnt have a working phone for about a week. Was super frustrating trying to get ahold of them. They seem to have resolved that problem for now though.

This is a special place for my brothers and sisters of the LGBTQIA community. All of the staff members are amazing and treat you with the respect you deserve.

I like this location. I have some really great people

Great place, good people. I dont have anything bad to say about this particular clinic

They are a BUNCH OF IDIOTS! have tried get a copy of my Diagnosis for 4weeks for my Attorney. They are a Bunch of Hispanic Nurses who dont understand English... Nor care about Patients Needs...

I get my physical therapy here. And every time I go in I always have a good experience with the staff and Doctors.

The PTs here are awesome. Theyre professional but also fun-loving, and they do great work.

They offer free std testing and pretty much every servuce, including cohnseling, at an affordable cost

The office seems well run and they genuinely care for their patients.

Terrible place always a bad experience this time I’ve been scheduled 4 times if you’re thinking about going here don’t save your time and get professional help.

The worst place ever. The staff were sooo rude even the parking attendant

This is not the front desk phone number.They really need to share their direct number so that people can call Hillcrest. This saves a lot of time.

This is a fantastic Clinic. Their mission is to help the poor and uninsured!

Been going there for years. Good people who want to help you.

I love all the espanic stuff they are very helpful 😀

I’m not sure, bad service 🥲😡

Very good Care

Thank you all for the extreme care and getting me enrolled in as a new client!

Waited 2 hours for them to tell us they couldnt see us today.

Comprehensive care from compassionate staff specializing in difficult health issues

Therapist knows my foot pain and is sympathetic

No one cares about getting you proper health here. Run!

They are helping me get my life inorder

Only come here if you have to.

Physical therapy staff is top notch

Excellent Im every way :)

Excellent place to check for your health.

Love the staff & very helpful.

Very friendly and helpfull.

Great place

Excellent care.

Great place

Not very good care from Dr Lewit