Innovative Urgent Care & Family Health Clinic

I had my first appointment with Kerrie Baker yesterday. The staff was kind and friendly, and Ms. Baker made me feel heard and understood regarding my medical history and current concerns. I was checked in promptly, waited less than 5 minutes for her to see me after my vitals were taken, and was in-and-out within the next 20 minutes with my concerns addressed and a plan of action. Getting quality medical care is difficult in this area, Im grateful to have connected with Innovative Family Health Clinic!

I was nervous because I have had my last doctor for 27 years. The entire staff made it a great experience. They take their time with you, make sure you understand everything, and have such great personalities! I look forward to partnering with the for my health care.

I have looked for a Dr. for my husband for 6 yrs in Rockport! An just by the grace of God an maybe a little percistance by me he agreed to go give it a chance.. we were very pleased with our experience with Dr.Kerrie Baker very attentive an he had all sorts of demands an questions an she had him at every turn! He’s has to be one of the worst patients being from a medical family he always could call his mom or sister an get he answer he was looking for. But he’s older now an needs a primary doctor a she fit. We will be back an are very pleased.

The best decision Ive made for my physical health is choosing Dr. Schanen as my PCP. He listens, works with me, educates my mind on my health issues, and I leave our appointments feeling confident. When Im most vulnerable to my medical ailments, he lifts me up. My focus shifts on the best treatment approach to a good quality life rather than the symptoms that make me feel disabled or defeated.Excellent doctor!

I was a walk-in yesterday and was very pleased! Very friendly front staff with little wait time to be seen. The doctor was professional, knowledgeable and expressed great concerns over my well-being.I will be changing Innovative to be my PCP. Thanks for the great service!

I’m new to the area and was referred to Kerrie Baker. I was able to an appointment right away and no long wait time upon arrival at the clinic. Kerrie is kind and throughly discussed my concerns and medical history. I would highly recommend her! ⭐️⭐️⭐️⭐️⭐️

The ladies up front were helpful, knowledgable and friendly. I was pleasantly surprised with the doctor. When you have just moved to a place it is hard to know. I was a walk-in and I was seen almost immediately. Dr. Schanen is actually a better doctor than my primary care doctor at home. He was extremely thorough and progressive in his thinking. He understood my medical problems completely. I felt amazingly better within 2 days. I will return to him and if you need a good doctor he is it.

Kerrie is an amazing provider. Spent plenty of time with me and answered all of my questions. I never felt rushed or like she had something else to do! So happy to have her back in Rockport!

Dr. John was great. He spent a lot of time with us answering questions and giving us information. He was very accommodating and pleasant. His office staff were friendly and helpful. Would definitely recommend if you are looking for a family doctor or in need of urgent care

Dr Schanen and Dr Baker are both top of the line Physicians.If I had not accidentally HAD to find a new Dr, thinking I had the Shingles.I may not even be here to write this review.I did not have the Shigles, but a drug interaction, and during new patient examDr Schanen recommended an EKG because my feet and ankles are always swollen.The test came back abnormal, to my surprise. Something that I thought had been “female related problems” was actually a symptom of a possible heart condition., also found out I was diabetic and deficient in a few things from my blood resultsThankfully, my first test came back normal.And I am working on a healthy diet and regimen.I know everyone has their own beliefs, and I know that God endows Special People with certain gifts. I could tell and feel that my health was a priority.It is so awesome to have a Dr office with such skilled Doctors in our community, and the rest of the staff is phenomenal as well.If you are looking for A Doctor , One that truly cares, you really need to look no further.The Doctors and staff at Innovative Urgent Care & Family Clinic are World Class!!Thank you for all you have/ are doing for me and my health

Stay away!!! I had to get stitches. This Urgent Care was IN network with BCBS. They took my copay the date of service. So the then turned me over to collections when they overcharged me $ 315.14!!!! This was contracted rate with BCBS. It is now mid June & they keep telling me after 10s of phone calls & I just got the refund rt now because I was beyond frustrated. Date of service was first of January. Nightmare. Thank God I caught them on overcharging me so much.Shady. Shady. I always give people the benefit of doubt. This is why perhaps that is not a good idea.The Dr & Staff were absolutely awesome…top notch! But, after fighting w billing for 5 months was so horrible & them turning me over to collections for their mistake beats it all! I wish they didn’t have the billing company because the staff and doctor were so incredible.

Excellent bed side manor and she did a comprehensive exam which I desperately needed. Great experience from the front staff to my doctor!

Kerrie always does a great job of answering all my questions and make sure we discuss everything being seen for. Staff got me in quickly and are always very nice.

Very professional staff and Dr Kerrie Baker was very knowledgeable and informative. Rockport is lucky and blessed to have a wonderful health clinic like Innovative Care.I highly recommend them.

So glad Ms Baker has joined the team. Appreciate the connection and hope she will remain part of the team for many years to come.

I was really impressed with the service and healthcare I received. I did not have to wait very long and was attended to promptly. Dr. Peter Schanen was very concerned and attentive to my medical needs. I would recommend them to anymore needing medical attention. I will be using again.

Dr. Schanen is AWESOME! . He moves fast to get you fixed up quickly, and the place is great, they usually get me in real quick, very friendly staff.

I Highly Recommend this clinic!!I have been searching for three years for a PCP close to home that could coordinate my multiple health issues and was very pleased when I found Dr. Schanen and the great people at Innovative Urgent Care & Family Health Clinic! I was treated with respect and feel like I am finally in the right place to get the support I need to get my health back on track.

Amazing !!! We couldnt be happier with our healthcare team..thank you for giving g us all the tools to better our health !!! So grateful to Dr Scahnen & BakerSincerely,The Leals

Dr Schanen truly cares for his patients. He wants you to invest in yourself and does everything to make sure you are healthy and able. He listens and focuses on everything you feel and think. My daughters and I are very lucky to have him as our PCP.

Went in due to sickness. Made appointment on weekend. Short wait efficient in and out with no fuss. Just the way I like it. Gave me medications needed to heal. Feeling better

Kerrie Baker is awesome she takes time to explain your treatment plan and seems to really care.

My parents were attended by Dr. P.Schanen . He was articulate, educated, research, based, witty, and on the exact same level of compassion for my parents that I expected. I have found the physicians group for my parents. We are extremely happy with this clinic.

Very pleased with Dr Baker. We found an office with nice staff and a nice doctor.

The best decision I have made for my medical problems. The Dr and his staff are the best . They care and so very polite and professional .. so caring…

Awesome experience! It was my first visit and I felt very cared about and treated very respectfully!

This was my first time doing a Tele-med call. Although there were some spots in the call where audio got a little blurred, it was a very easy and laid back experience. Dr. Schanen was very informative with the subject being discussed and allowed me to ask any and all questions that I felt the need to. It never seemed to be rushed which I believe happens on a regular basis in other practices. I highly recommend this team.

Well, if you really want to know. She was excellent. And I rarely give those.

Everything went perfect! From the time I arrived to the time I was released. Very professional. Im thrilled I came back to a fast, knowledgeable doctor and crew here in Rockport!

Everyone is so nice. The NP Cassie listened to me and took time to make sure I had all my concerns answered.

Thanks so much for all the care we recieved in the urgent care centre. As we were from Canada and different insurances your professional care was excellent. You helped guide us through a scary situation and helped get us on our way and healthy again.

This place is something not seeing here in Rockport, Texas. From the staff, software that they use and the time Doctor Peter Schanen dedicates to his patients is outstanding!Thank you guys!

Dr. baker is caring and listens to you. She is very attentive and professional

This office staff is amazing. After paperwork was done , the PA was wonderful he knew exactly what i needed to relieve my psoriasis flare. In less the 24 hours my skin is healing and my joints move with little to no pain. This will be my go to place when Im in Rockport.Thank you so much.

I am always nervous about going to the doctor, especially a new one. The staff was very welcoming and helpful. Dr. Schanen, put me at ease right away. He was very informative, knowledgable, and patient. He did not rush through the visit, he made me feel like he cared about my health and wellbeing. I am very pleased with my choice to pick him and Innovative Urgent Care & Family Health Clinic as my health care provider.

Love my Dr and his staff, more offices available throughout central and South Texas now, love the communication and prompt response and supportHighly recommend

Its great to find a provider willing to work with you determining the root cause, instead of just throwing pharmaceutical remedies out. Love how engaged the provider is.

Finding a new Physician after moving to a new location can be very challenging. However, I have been truly blessed having Dr. Schanen as my new primary care physician. He has been so understanding & helpful with my medical care!! I would most definitely recommend Dr. Schanen☺️… I already have!! My husband, father & sister Inlaw will be seeing Dr. Schanen for their medical care very soon as well!!!

I feel they have been doing a good job they have listened to my concerns and explain to me any lab results

I am so grateful for my provide Mrs. baker and to the office for providing my family and I with great care. I can’t thank y’all enough!

Carrie Baker is very prompt and personable. The staff is friendly and efficient.

Always spot on with treatment and takes the time to address concerns. Very quick to respond to any questions. John is the best!!!

New patient visit went very well. Highly recommend!

The staff is friendly and helpful. Kerrie is compassionate and through.

Kerrie is a wonderful caring health care provider. Thank you, Kerrie

John was great! My problem is that the front desk told me and my wife that my BCBS insurance program was in network. It is not!🤨

Appointments are on schedule. No waiting. Friendly staff. PA kerri is the best!

Everyone in the office was super friendly, caring and efficient. I loved the Dr. that saw me and will be staying in this office for the long term

Im more appreciative than you know to have found this provider . Dr. Schanen is absolutely amazing, a God send for our community, Im telling everyone that I know!

My forever clinic and my forever and ever Dr ShannonI have a lot to say but nothing can break the I love you all WordsYou have been taking care of my health from long time and trust me I m not very easy to be satisfied, so if I say you are the best, I meant it....God bless you

My provider was outstanding he really took initiative in asking a lot of questions about my health and ways to better my lifestyle I felt comfortable and satisfied with the care and will definitely encourage others to seek medical attention at your new location.

I was seen as a walk in after months of searching for primary care. DR. Schanen than took time understanding my needs and came up with a plan together for my health. Felt heard and a huge sense of relief after my visit

This was my first visit and it was great everyone was so friendly and made me very comfortable. If needed I will definitely be coming back for any medical attention I may need and I highly recommend them.

While camping in the Rockport area, I unexpectedly needed to be seen by a doctor. The staff and Doctor John Schanen were very professional and friendly. There explanations of procedures and practices were clear and precise.

I love this place from front desk to my Doctor.. clean and just an awesome place… I will not move out of this area because of my doctor. Thank you.

Utmost in professionalism, kind and curtious staff, Erica and Jessica, should be commended. Cant say enough about Dr Shannen and his wife, beautiful people, both in spirit and in heart.

I love all the staff employee and doctors their so.kind and very helpful

Had a great experience & Dr. Baker is the sweetest!

Love everyone there. Especially Doctor Kerrie & Nurse Bethany

The best service and the way they take care of you and the doctor listens and very nice and professional aft losing my doctor I had for many years I have found another home great people and staff I will be letting people know about the great place Ive found 😊👏👏

You totally feel like family. They truly care and the service is outstanding! They are quick at getting you seen, quick at responding to emails, and call backs. They are on top of everything that you need!

Found my new favorite place for healthcare.

Prompt and enough time was allowed to review health concerns n update medications

Wonderful staff, pleasant, polite, prepared and knowledgeable. Thank you.

I have been going to this clinic for a few years now. I have seen a few of their providers and always receive great care.

.......they really take care of you as a patient......very friendly.

The doctor and his assistant were thoughtful & thorough.Dr Schanen listened carefully and asked all the pertinent questions.

So very pleased with Dr. Schenan and staff!

Always friendly and non judgemental. Always satisfied with the care and friendly staff.

Great visit. Great staff who are helpful and knowledgeable.

Everyone is friendly and genuinely concerned about your well being.

Kerrie Baker and staff were very professional.

Best Dr and office staff aroundVery intuitive and cares about his patients extremely satisfied

If your looking for a Doctor that cares about His patients, This is the place! Knowledgeable and experienced Physician.

Love this place!! Very professional and efficient!

Always take care of me. Very attenative. Look no further

I came away from my first appt. with John Schanen very satisfied that I am in good hands.

Best care from Dr. Baker in Rockport

Wonderful Dr And Staff !

Excellent very professional. And very attentive to the patients

Great service and friendly staff

Very friendly and knowledgeable people.

Very good service would recommend to anyone looking for aPCP

Wonderful staff! Amazing care!

Very Thorough with your health!

Great. Really go above and beyond.

Very friendly and takes time to treat whatever is wrong

I like this place. It is great for medical services.

See was very good!!

Very happy for the service. Thank you

Great experience and will come back.

The staff is extremely nice and very helpful.

Awesome locally owned clinic!

Very friendly!!

Did exactly what I needed

Quality and friendly services!

Easy, through, professional, trustworthy.

I have seen Dr Shaenen and Kerrie. I see Kerrie more now because she is there more. They are both great. Kerrie has been so attentive and remembers everything about me each time I see her.

Dr Schanen and the whole team do a great job. You dont have to wait weeks to get in for an appointment, and everyone is quick and efficient. Definitely would recommend!

Such an amazing wonderful experience! Kerrie Baker made me so comfortable and was a absolute pleasure!

Dr. Schanen is the best!!