Midwest Express Clinic

Love this facility!!! The staff is always friendly and professional. Theres a office closer to my home but I go to this location whenever my family needs urgent care. Shot out to Brittney in particular - she is very helpful and caring. You can tell she loves what she does and goes out of her way to make her patients comfortable!!!

Check in was seamless. The staff was amazing from the receptionist, nurse practitioner and the medical assistant who found my tiny veins with just one poke… Amazing service. Thank you…And yes, I will definitely go back.

I recently visited for a DOT physical and was fortunate to be assisted by Mia and Patrice. Both ladies were incredibly professional, kind, and efficient throughout the entire process. Mia’s attention to detail and Patrice’s friendly demeanor made what could have been a stressful appointment feel seamless and pleasant. Their teamwork and commitment to excellent patient care truly stood out. I highly recommend this clinic, thanks to the exceptional service provided by these two wonderful professionals.

This was the 1st time I visited the clinic and I was very pleased with the entire staff. From my phone call through my visit. So happy we have such a great team of knowledgeable medical professionals in our neighborhood.

I had a pleasant visit. The staff was attentive and respectful. Also, the nurse practitioner listened to my concerns of why I was there and she treated me accordingly. The entire process was fast but affective. I received an asthma treatment in the office and the nurse came back to listen to my lungs, prescribed my medication and wanted a follow up visit. Not something some urgent clinics do. They usually tell you to follow up with your own physician.

I was very impressed with the professionalism and polite manner this staff has. From the Receptionist, Medical Assistant, phlebotomy technician , and the Doctor. Everyone was so nice and understanding. I would recommend this clinic to everyone. Bring a jacket, it was a bit chilly and I understand that it has to be in a medical facility. There wasn’t a long wait, I did arrive when the clinic opened and there were 2 patients ahead of me. Great job Ladies, you guys definitely rock!!!!

The Staff was very welcoming and polite. The Clinic was very clean and well organized. The wait time was very minimal compared to other Urgent Care Facilities. It was my first time there and you always Hope that your experience is a positive one. Mines was certainly that, Positive. I even gained a Grand Daughter from my visit in one of the nurses, Brittney. Thank you for your Kindness. ⭐️⭐️⭐️⭐️⭐️

Britt made this experience so comforting and fast! With 3 sick kids, i was extremely stressed! Britt answered all my questions even tho most of them were repetitive and redundant. She was very patient with me and understanding of my situation! She made the paperwork process very easy and everything really smooth. 10/10 recommend

Mia and Britt set a very good mood for the morning. Excellent service. Also we were in the waiting room no longer then 3 min.

Honestly, if I could give negative stars for my experience at this location I would. First and foremost upon walk in I was greeted by a security guard which threw me off because I have visited many Midwest Clinic locations and ever once saw this. Okay cool, so I registered online (mind you I go here for check ups every few months) and the young lady at the counter rudely tells me that they dont take my medicaid (public aid) insurance. I AM A COOK COUNTY GOVERNMENT EMPLOYEE and again a frequent visitor of Midwest. I knew it was a mix up and requested that she check again or let me know what info is needed to get seen as I am very sick and need help. Long story short she refused to listen to me, refused to run my insurance information again and it resulted in a verbal altercation. I have never in my life felt so belittled and gas lit by a medical company in my life. Truthfully I wanted to do worse but the words were it. On top of it the little security guard wanted to walk up on me like my point wasnt valid and I was being aggressive for no reason. All I needed was for the young lady to do her job without such a condescending attitude. I guess in our neighborhoods thats too much to ask for......needless to say I wont return which is fine. Rather go places where sick people are not tolerated but actually cared for.0 Stars for the front desk, security and all of the nurses who came from the back for a story and not to help rectify any situations.Yall were 100% wrong and need to stop treating people so negatively.

The staff is incredibly professional and kind. The doctors are knowledgeable and compassionate. The ladies up front and fast and always have a kind word or a smile for you. And never any wait times

Highly recommended.. I would like 2 give a special appreciation to Mia, Britt, & Patrice, this is a very nice clinic with great customer service & respectable workers my short time here with them was awesome. NP Raegene

Very nice employees very helpful. They were kind to my child. I walked in 15 minutes before they close. They did not deny to see me. They were very concerned about my kid. They help me by calm me down. I was really Worried my child and it was Halloween. My poor baby didn’t even go trick-or-treating, but had a great experience at the Urgent care in Calman Park. They’re very nice. Thank you for your help 👏

This walk in clinic was very professional and clean. The staff was nice and very friendly. The Dr gave a through examination and answered any questions that I had. We were seen in a timely manner. I would recommend this Urgent care facility.

My last visit was fast and efficient. Was welcomed by friendly staff. Everyone did their job well & made me feel comfortable and cared for the entire time. Highly recommend!

Where can I start .. once you walk in I was greet and spoke to very polite by the staff member The place is super clean. I just can’t believe I got treated so nicely in a medical field because normally you get treated very badly because they’re always in a rush and I understand they be busy but here I love it. I want to make it my primary doctor if I can or I come here with my kids, so I just want to say thank you Britt ,Patrice and Keko keep up the good work and may god bless you guys.

Had a great experience today.Environment was clean and inviting. The staff was friendly and caring. Mia took my blood and I didnt feel a thing and Im a cryer and no tears today. Todays experience was great. Thanks Midwest!

The staff was friendly and efficient. I was able to secure an appointment for my son, have him seen and get his prescription all within a few hours. Great service

My visit was very quick and pleasant. The environment was very quiet, calm, and clean. The staff and nurses were very pleasant and friendly as well as the doctor. Thank you for getting me in and out !!

Friendly and respectful staff, amazing nurse practitioners, and fast service. I truly appreciate Midwest Clinic and they accept Medicaid. Peaceful environment. The staff made me feel comfortable. The nurse practitioner was amazing and gave me a great reference to ensure I received proper medical treatment after my visit at Midwest. These ladies are 10/10

Great experience staff made me feel very comfortable and at ease. It’s was unlimited laughs to lighten the mood. Very professional . Didn’t have to wait long at all 10/10 will recommend

The staff was great, as soon as I stepped up to the receptionist, her carmel-flavored features PLUS sweet disposition reminded me of the singer Brandy.The Doctor that I seen was very cool, cute, & helpful. Im an Out-of-towner & she REfilled 2️⃣ of my prescriptions that I REALLY needed.

Mia and Brittney serviced me today. They were very knowledgeable about my health care needs, moved with a sense of urgency, and did everything possible to make sure my out pocket cost were minimized. They both had great personalities, good energy, and very were personable. They were polite and courteous in every way. They gave me a warm family feeling. I look forward to working with them in the future. Thank you both. ❤️

This is one of the best urgent care and they definitely care. Everyone was friendly the NP was very thorough and i was in and out my prescriptions were sent to pharmacy and all i had to do was go home rest and heal thanks to everyone there

Receptionist’s Mia, Taya and Patrice were awesome! Greeted my family with pleasant attitudes and got us immediately checked in! I appreciate them for that and will definitely recommend anyone I know to come here for great care and pleasant attitudes!

To whom it may concern,I would like to commend the staff, Mia who welcomed me in, Patrice, and Jackie NP not only did they take care of me, but everybody @ this location. Id like thank each one of them, for their professionalism, kindness, compassion, and the respect to me. Just as well as other patients! The smiles and kindness made me feel a tad bit better!SincerelySheri Wilson, LSW

These people are at Midwest Express Clinic are Absolutely Amazing people!!!!! From the Front Desk to the nurse and Definitely the Doctors are Amazing!!!!!! Kind, welcoming, friendly, helpful and Very Professional!!!!! Demaria Neals

My experience was good, I was suffering from a allergic reaction,cause me to have swelling in my right ear and in the throat , they were friendly coming in, they were professional,and did their job with a smile, so in my pain and affliction. They made me feel like a real patient.

This was my first time visiting this location on Sunday August 4th and it was early in the morning around 8:45 or 8:50 AM we was the only in the waiting room but people were there. We didnt have to wait long at all the people was very nice and professional I even loved listening to the music they had playing while you waited (old school r,&b) and I recommend this location. We where in and out in an hour that was great for me and it would have been sooner but I had lotion on for the EKG it took a minute.

Friendly staff that takes their time to cater to your needs. The lobby is spacious and can accommodate wheelchairs. The staff worked very well together in order to keep up with the flow of the lobby. I do recommend this location if you’re in the area because of the quality of care I received.

Wasn’t there too long and everyone was so nice and welcoming. They made me comfortable and addressed my every need and made sure I understood what they were doing to help me. I appreciate everyone but Brittany specifically made sure to be sweet and friendly the whole time🩷

I love going to this clinic. I’ve always been treated with nothing but pleasant professional help. The doctors I’ve encountered approach with sympathy and understanding. I give 5 Stars

I received the best care from Brittany and Marie. They were very helpful & listened to my concerns to make sure I was well taken care of! I will definitely be back

Britt, Mia, Jackie, Patrice & Fantasia was WONDERFUL! Everyone was attentive, professional, and thorough. This is the only clinic I ever take my child to & i’ve never had a bad experience. My daughter loved everyone .

I always enjoy going to this urgent care clinic. The staff is very friendly and professional. I’ve been here multiple times and every experience was better than the last.

It was very clean. The people was very helpful. We did not wait too long to be seen. Highly recommend.

Visit was very efficient and pleasant. Not a long wait time at all which is rare with other clinics and I came in with 3 toddlers for Covid test. Brit was very friendly and made short wait pleasurable. Courtney was very kind and informative throughout vital calculations. Excellent faculty and facility overall.

I had a very pleasant experience in this clinic. I didnt wait long and I felt that the staff really listened to my concerns especially Mia, Maraja, and Marie. I would definitely recommend this urgent care clinic.

Midwest Express Clinic for me, is my go to in times when I need urgent care. No appointment, no hassle, upfront professionals that get the assignment. This is my second time visiting the clinic and both times my experience was pleasant. The atmosphere is welcoming, and the staff is friendly, five star treatment.

This place has exceeded my expectations. Did not had to wait a long time . The front-desk was very friendly . Before we left they gave my son a goodie bag. Very nice and pleasant .

Great place to come to!I always get treated right and it’s very quick too!!!Love the way the nurses treat everybody with respect.

The staff were friendly. I registered online and didn’t have a long wait. The practitioner and assistant were both great. My medications were sent to the pharmacy without any issues as well. Will definitely come back.

Good attention, clean place, polite staff n nice attitude.

Britt Alicia and Courtney were so warm friendly and even humorous. I was having such a rough day and I left the clinic feeling in a much lighter mood! It really helped to have such a bright staff caring for me today!

My experience with Midwest Xpress clinic was very good. The office was very clean. The receptionist were very pleasant and helpful. Waiting time was very reasonable, and the doctor addressed my needs and concerns.

Went here for a sports physical, and had a wonderful experience. Quick and efficient service. Physician was great and the girls upfront were amazing. Brit, Miã, and Kiya yall the shit

I came to the clinic with a glass stuck in my foot and Raegene saved the day! It was so small but she was so patient and gentle with me! I was also very impressive with the help and service I receive from Britt, Mia & another young lady whose name I forgot to get at the front! All of these women did a great job today! I will be coming back if needed be’

I can always count on Midwest clinics. My favorite MA Mia was very informative, knowledgeable and very patient with me. Made my experience amazing. Easy, quick and friendly staff. Thx Mia and team!!!!

I love this location ,it’s always clean the staff is professional and welcoming. Might I add they play all the cuts while your waiting also keep the kids occupied with kid friendly cartoons or movies.

I came into the facility for the first time 8/7/2024. I wasnt disappointed as you usually are in Urgent Care or ER. Friendly faces, great staff and Brittni took Great care as well as Jennifer NP. Found out I have a fractured baby toe and a rash from something I rubbed against @ work. Love my job, but hazardous sometimes. Great job Midwest Express Clinic😊😊😊♥️♥️

2nd time coming to Midwest Clinic on Ashland in Calumet Park. Such an uncomfortable experience. The receptionists are very much professional THEY should be the ones working in the back. The PA or Doctor or whoever i do not recall her name made me feel uncomfortable for a certain test i asked for she was side eyeing me after i expressed that me and my bf was tryna have a baby. the room was DIRTY! trash was full, dirty gloves on the floor. Then i had to swab but there was no equipment to do so in the room when i told her the Medical Assistant told me to go to my assigned room and close the door she looked shocked. the same lady that told me to go to my room and close the door is the same one that came and handed me a swab with no gloves. I enjoyed my first experience at Midwest the women working that day we professional kind and caring but this second experience is a major no. my original doctors office is cleaner more prepared and more considerate and i will not be returning unless i absolutely have to.

I visited the clinic about 3 weeks ago. I paid my co payment $20 in cash I was hurting and didn’t get a receipt.The front desk person stole my money. I got a bill saying I owed the $20.I was taken advantage of. $20 is not the point this should never happened. I am writing this so others can Beware!!!!Update filled out the form so someone would contact me have not heard from anyone yet. I would have gave her $20 all she had to do was ask. She did look hungry!!!

Britt is always full of energy & life everytime I come in !! She makes me feel so comfortable & at home . I’d choose this location 1000 times just for her great customer service !!

Each visit to Midwest Express is a great experience, the staff is friendly and professional, the physicians are prompt, Direct and very knowledgeable about your condition.

Staff from my admission, room intake then seeing my actual provider was very pleasant. Most of all my visit was in a timely manner kudos to Midwest express in Chicago near 127th.

Today has been an extremely long wait. It’s been almost two hours for me to see someone just to get test results that’s been back already, they can also call me with the results. I’ve been here numerous of times. I’m pissed because my day has been delayed, I’m gonna be late for work. It’s sad

Scorpia Doyle was an amazing help.My daughter was diagnosed with asthma at the age of 3Years old.She is now 9years old and she gave more help in one visit then her primary care has in 6years

The staff is amazing. I appreciate the care they gave me and with such professionalism. I tested positive for Covid and the entire staff assisted me. I would 100% recommend this clinic. Thank you.

Im not sure who the team were that saw me and my children yesterday but they were PHENOMENAL!!! They were great!!! Kind... patient... gentle... answered questions I was floundering on. Just amazing!

The wait was not long. The staff was pleasant. The doctor was concerned about me and very thorough. My visit was great.

Had an amazing experience during my visit. Josephine, Mia and Britt were wonderful and took great care of my mom. Keep up the great work ladies!

Britt drew my blood after another phoebotomist had issues .She made me feel so much better about it because it can be quite painful when your veins roll.She also educated me that its better to draw blood out of the arm you are dominant /write with .

RaCourtney & Maraja were my nurses for my visit today & I just want to say the customer service was phenomenal. They were very sweet and comforting to me which is rare because usually the service is kind of ghetto and rushed but today I was very happy with the service i received. Thank you ladies!🥺💕

The young lady Britt had a very positive attitude and I felt comfortable with her. The nurse practitioner was patient and she listened to me and gave me great options for my shoulder that was very soar and painful.

I’ve never been refused care at any urgent care facility because I didn’t have $150 to give them up front. Disgusting policy. If you don’t have ppo, or Medicaid insurance, then be prepared to pay out of pocket right then and there, or they won’t see you.

Very professional staff,really appreciate the professionalism. My child felt very comfortable. Thanks agains,will be back.

I went in there Monday to get my flu shot, and the first beautiful person I saw was Britt, every time I go in there she has a smile on her face and she is so helpful and all the other nurses are so nice and they listen to you and make sure you are okay and takes great care of me. I love the atmosphere and its close to home.

I enjoy coming to calumet park location they alway nice n respectful Mia, Marie,Patrice and Britt they have very great vibes and they do great job and always support you if need and my children only want to come to this location because it be clean and everyone is alway smiling n giving great service I just want to say keep up the great job n Thank u ☺️

I AM THE DAUGHTER OF THE PATIENT......On Sunday August 18, 2024I arrived at Midwest express clinic(Calumet Park Office) at 5:15 P.MWith my 75 year old disabled veteran father whom had covid 19 symptoms and tested positive with an expired at home test.I had my dad Stay in the car while I went inside to register him.Upon trying to check in I conveyed why I was there to the front desk rep(Teya) and she gave me paperwork to complete. I handed her the completed documents along with my dads ID and medicare card. She put the documents to aside. I continued to wait at the front desk for the rep(Teya) to give me my dads ID card and medicare card back. A few minutes later she calls another person to the desk to service them. And she just dismissed me. She never looked me in my face. I told the Front desk rep (Teya) that I was waiting for my dads ID cards.im use to getting them back after check in.She ignored me and I just patiently sat down and waited. She still had the documents put to the side and continued to service other customers.At 6:05 P.M she gives me my dad cards back and says oh your dad medicare number is not going through the system does he have a different card. I said yes, at home. I explained to her that I was going to call medicare and get the correct number. I stepped outside and made the call and she locked the door a few minutes later. I knocked on the door. she acted as though she did not want to let me back in.She came to the door never let me in. and I told her I have the correct ID number and that if she would have checked me in right away I could have gave her the updated information right away instead of her having me wait until closing time to check my dad in. The unprofessional medical assistant involves herself and comes to the door and loudly says to Teya. Tell her you had to take care of what was on the board, and Teya says it was people in front of me. Shes lieing everyone was checked in already except my dad. My dad was not able to be seen due to Teyas unprofessionalism, and just her being plain evil. Ive never experienced such treatment at this location and normally give great reviews. But, what I observed and received on this day was unprofessional insensitive treatment. I will never come here again nor will I refer my dad. They really need to be retrained or should find another job not working with patients.

Customer service was great the NP was Professional. The place was clean and the turn at time was fast. My second time back.

Even though it was a medical facility, it was a vibe. The music was great, the staff (front desk, assistant, and nurse practitioner) were very personable and professional, and the service was quick and accurate.

Everyone was friendly and pleasant no long wait got straight to the point..The nurse was friendly she got to know what my issue was ask me question to better help with my visit and wanted to make sure she was able to assist me.. All was great thank you all at Midwest Express

Great customer service. The young lady behind the desk was very helpful her name is Patrice. Very professional young lady made our visit very pleasant. Thank you Patrice.

Timely, polite service, polite customer service, polite and personal medical staff. This is my 2nd time coming to this location. 👏🏾👏🏾👏🏾

The care here was outstanding. My doctor was super invested with what I have going on, and attentive to my needs. I look forward to our future appointment!

I registered online for my appointment. I uploaded my ID and insurance card. When I arrived at the clinic, I was all set. The employees were very polite and efficient. Although the clinic was crowded, I did not have a long wait. The medical advice provided was excellent. My prescription was at my pharmacy when I arrived. I would definitely recommend Midwest Express Clinic for your emergency medical needs.

The doctor was very thorough and listened to my needs and took good care of me. I will definitely be back to see them again.

The receptionist was excellent ❤️ her customer service was why I will come back. Its rare you see respect, passion, and love for others💙

Excellent customer service- Polite staff- and made my visit fabulous 👍

My experience was great the receptionists were all great and very helpful. It was a pleasant atmosphere. Very quick service. All around great experience

Love this clinic…always a friendly environment…good music…great friendly VibesBritt and Mia are dope! Definitely have good conversations with the ladies!!!

I get a B-12 every month !!! The staff member Mia @ Calumet Park is so pleasant and attentive . I just love when I get her for a staff member. I give Mia 10 out 10. She’s awesome 👏🥳👍🥰

The woman there are very nice. It’s clean in there, anything you ask them….. they don’t mind helping. Awesome place for a clinic 👍🏽

All the staff were polite to me and my family and the appointment was completed in a timely manner. Will be back. Thank you.

They were very pleasant and the staff was very knowledgeable. The wait was not long at all.

Hello! Im Daphne and I went ro Midwest Express Clinic on Sunday in 😢 pain! I had a tooth extracted Friday, at my dentist office the medicine wasnt helping me, and I broke a vessel in my eye!! It is so red, the doctor explains everything gave me instructions and a shot. I feel soooooo much better, thanks to the professionals at Midwest Express Clinic 😀

Very attending professional easy on getting what u need maybe not getting in and out so quickly but also recommended

Staff was very nice professional and thorough. Wait time was not long at all. NPs were very compassionate and caring of their patients.

The lady at the front desk is lazy and not friendly. The Doctors see you right away. They waited 4 hours after my visit to send my prescription to the pharmacy for PAIN medicine, and sent it to the wrong walgreens after they asked me to confirm the correct one. I really was disappointed in my overall visit here because it shouldnt have went this way. They need someone else at the front desk. She doesnt listen and is rude.

Staff was extremely nice and helpful. I called first to see if my daughter’s insurance was accepted and the lady was lovely on the phone. Got there and the two ladies at front were very kind and helpful. Visit was fast the NP was kind as well my daughter was nervous be she reassured her that everything would be fine. Highly recommend this location. I live 5 mins away so it was very convenient.

Our visit here was phenomenal!! In and out and everyone was very pleasant. 10/10 I recommend.

Love the staff extremely caring and supportive fast service truly appreciated their care highly recommend

My visit was wonderful. The service was very fast. The service was friendly. The office was clean and quiet. I had a TB test. I also had to come back 48-72 hours later. The experience was the same. I would recommend this service to anyone. Thank you so much!

The staff is amazing. Theyre so professional and caring. I especially love the fact that you dont have to wait around for hours to see a doctor.

Mia and Tajee at the front desk were very inviting and efficient. It was also a speedy and effective visit.

The girls here are SOOOOOOOO nice. This is honestly the most kind place i have ever gone to!!

I was in a head on auto collision. The staff was very helpful and informative. I never knew whiplash was real!

The receptionist was nice, and polite. The service was quick and the nurse was very nice and, knowledgeable.

It was a very quick process I got in got my x-rays and the treatment I needed. I was satisfied with the visit the best part what’s the young lady who took my height and weight on this day. she was so friendly, She was knowledgeable, just her energy and her personality is what businesses should want around. I wish her much success! if she was in any other industry I would be back all the time. she has amazing customer service skills. I hope she got a huge bonus for Christmas and even a raise. She seems like she loves her job.Greg. W

Every experience at this location has been nothing short of amazing. Front desk staff as well as physician staff are great.

Love how they listen to your needs and we was in and out. Great staff

Everyone was pleasant and veryprofessional from the receptionist to the LPN. I will recommend others to visit this location

The entire staff was very professional, I received excellent customer service at the front desk.I will recommend Midwest to families and friends.

Second visit and the visit was smooth and welcoming, very appreciative of how well the staff treat everyone.

My visits are amazing. The staff is pleasant and professional. The nurses and doctors are knowledgeable and friendly. I always feel comfortable and in good hands.

The wait was non existent. They took us right away. The staff is courteous and friendly. Offices were clean and well kept. The music though..... I would work there for the old school hits played! I enjoyed my visit more because of that music! 🔥❤️

Staff was really nice, they really care for you here Id choose them over the ER any day

Absolutely loved the fast and friendly service. Staff are very professional and polite.

If I need urgent care, it is always Midwest clinic. They are fast, friendly and professional!

My dad is 95yrs young with dementia and is afraid of the hospital they made him feel very comfortable gave him a breathing treatment or steroid shot. Hes doing 85% better. Thank u Lord

Went in an hour before they closed with my 2 year old who ended up having an ear infection. It was pretty busy. They got us in and out in less than an hour. My daughter left with a crown and stickers for doing such a great job while getting checked out. They were nice and had a good playlist playing .

Britt has the best personality and customer service I have seen in years. I have come in for myself then my daughter and just recently my son. Were always in and out and the facility is always clean. I tell all my friends and family to go here before sitting 12hrs in the ER.

Very nice place and people there. They hey got me in and out with taking care of me and I appreciate them

Very well cleaned urgent care, no wait I came in . In & out love

It was a comfortable experience! The staff was very pleasant and professional 👏

I experienced phenomenal customer service this Past Saturday. Not only was the clinic clean and the service was fast yet effective. These ladies provided excellent customer service from beginning to end: MIA, MARAJA, BRITTNAY and BIANCA-NP!!! Thanks so much ladies, you are making a HUGE difference in our community!!!

Dr. Jessica was great very detailed and service was very great with no long wait time.

Everything about them is good. Good customer service quick service thank you

Very friendly and fast service! The establishment is very clean and warming environment! Thanks again!

Midwest Clinic is a very professional service. My visit was seamless from the reception to the medical staff.

Im a Senior Citizen living in West Pullman on 2/16/2024 was my 1st visit to Midwest Express Clinic. I must say I am PROUD and impress with the total operation its Cleanliness, Professionalism, Medical Knowledge and office registration Forms and records on laptop. To be a small Clinic they give better service than a Hospital. They handle mostly without having an appointment getting patients in and out quickly. I HIGHLY RECOMMEND you bring yourself, family and friends!!!! 🙏🏾👍🏾💯

Great customer service patrice, taja, and brett was very nice and polite and very helpful thank you

First time at this location and it was excellent. The process was efficient and never lagged as it does at some places. The doctor was prompt and very attentive. The intake-clerk was friendly and the music was just right for all ages. I had an overall great experience. 👍🏻👍🏻👍🏻👍🏻👍🏻

My visit was great 👍 second time coming here and I haven’t had a bad experience!

Everyone there was so nice and accommodating. Brittany (spelling?) the triage gal, she was not only so sweet but freaking hilarious!!! She made the visit to urgent care enjoyable, when normally, who wants to go to urgent care? Great place and people.

Good customer service. I’m a veteran and the receptionist was so nice and helpful in getting the insurance info from the VA. The triage nurse was also very nice and helpful. The doctor as well. Urgent care customer service is hard to find especially in Cal Park but this place was great.

Pleasant reception staff, medical specialists were professional and Pleasant. Exam rooms clean and bright

I was trying to get an appointment with my own doctor and they suggested that I go to the emergency room because they had no appointments available for at least two weeks. I chose to go to urgent care which was Midwest Express clinic in Calumet Park. I went online made a request to come in it was automatic that they said come right away. They were able to get me in and out, get me the prescriptions that I needed and on my way so much quicker than any emergency room and actually quicker than my doctors office. The staff was all friendly and professional I would highly recommend if you need to go to any urgent Care this is a great place to go.

The staff at Midwest clinic were awesome. I was greeted by Mia and Ta’jae. The were both pleasant and offered me help. Niyah was great she took my vitals made my visit easy. Nurse practitioner Raegene gave exceptional care she listened to my concerns and gave me great advice. I would recommend this place to all my friends and family.

The staff was polite and I didnt have to wait too long to be seen. Both nurses were very pleasing and professional.

I went to the Calumet Park location a few days ago. The staff was extremely professional especially the young lady- Mia. She was very polite, friendly and helpful which made me feel even more comfortable considering I wasn’t feeling well. I would come back to this location.

They were so nice is was closing time and they didn’t even rush to get me out they even let me sit inside until I dad picked me back up they were all genuinely nice and helpful.

Great customer service from Jackie and Mia and my physical examination was the best from my NP❤️❤️❤️❤️😍😍😍

I didnt have a appointment I just walked in The place was very clean and the staff was very nice took my covid test/flu test . Found out that I was negative on both ends after being checked out by the beautiful nurse that took my vitals such a beautiful smile beautiful person sorry I cant remember what her name was thinking this Dominique maybe I know it started with a D lol but after seeing the doctor she didnt find anything wrong with me except I had a really bad cold she gave me a breathing treatment and prescribed me medication I feel much better today thank you guys for being so concerned for others keep up the good work.

Dr. Doyle is a compassionate care provider. She listens. I had a pleasant routine checkup with her on 2/20/24. She was kind ,caring and compassionate. I didn’t want the visit to end. Will hopefully be back for my next appointment soon. Top tier healthcare service provider 🙌🏾.

I called the clinic at 7:27pm and informed the female on the phone that I just found out I was around someone with strep throat. She said if I could get there by 8pm, there will be no problem. I got there and because this was my first visit I had to fill out paperwork. No problem. I was done with that by 7:47pm. I was then taken to the back. The medical professional got a quick history of why I was there and my symptoms (sore throat, fevers) got my vitals, and then she swabbed my throat. I saw the diagnosing medical professional (NP/PA?) and she let me know that the rapid strep test came back negative. She checked my throat and said that it was inflamed and gave suggestions on over the counter meds to take for post nasal drip and also to gargle with salt water. She also said that she would order an antibiotic. Now it was after 8pm when all of this is over and if this review was based off of this interaction, this would be a 5 star review. The next day, I woke up with a fever, called my pharmacy and there was no script. No problem. I left late and I know it was past their closing time. I called at 12:22pm, gave my name and DOB, let them know quickly why I had come in yesterday and that I was told antibiotics would be ordered and sent to the pharmacy. The female over the phone seemed as if she was on it. I gave it a couple hours and checked again…nope nothing. Ok. I called back again at 2:39pm and gave the same info as earlier. The female who took the call asked the same questions and said the same thing, “we will get this sent right over”. Whelp! Never happened. I am febrile currently and will visit another urgent care today. I have an autoimmune disorder where elevated core temps can flare symptoms so I have to take tylenol to keep it down. I hate the fact that I have to go out again today to hopefully get some kind of a result. Yesterdays interaction was definitely 1 star.

Dr. Merrick was awesome. Very detailed and understanding. Reception was friendly.

Very pleasant experience Britt was so happy andProfessional

Ive never really had a bad experience with this location until recently. I have been waiting for results for a service that I have already paid for over a month ago and no one can tell me what is going on. The young ladies that answer the phones are rude, short with their answers and have very nonchalant attitudes. I last visited on the 3rd of this month and I had to kill the young lady at the front desk with kindness in order for her to treat me like a person. At this point I just want my money back for a service I paid for and has not been rendered.

Brittany,Tamia and Regine are a dream team!!!! Very friendly works efficiently and great results will definitely be back even for a regular physical!!!!!

My primary doctors office was closed for the weekend I came here I was seen quickly in and out within 30 minutes I got my prescription and was good to go.

I literally love Midwest express. Any clinic that I go to, I always have the most wonderful experience. From the medical Assistant to the Dr. I’m always treated like a person and not a number. I always feel as if I matter and that I’m not a burden. I’m always confident that I am in the hand’s of patient, compassionate people who will listen and respond to my meds accordingly.

Everyone was great especially Britt and Laura H I thank them for seeing me with kindness

Was checked in right away. Given an estimated wait time. Front desk was pleasant and very informative. Nurse to patient service was very warm and caring. Doctor to patient was very thorough and caring. Was given correct documentation for work and instructions for home.

Very polite and professional attitude from everyone there .in and out Service

I love the convenience of this location and the quick service. The doctors and nurses are great. However they need to get rid of Asia H. ASAP. Shes rude, doesnt provide sterile testing nor does she understand the pronunciation of medication that individuals take. Yes it takes time to get these done correctly however during her schooling she had plenty of time to adjust. Its sad how one person can bring the whole facility

I love going to this clinic. They are friendly and take well care of their patients. No long wait times and really listen.

Even though it was on a Saturday , my son was seen quickly. Every staff member we saw was respectful and very professional. They quickly got us on our way back home and provided the right care for my son. The building itself was very clean as well.

Upon entering the staff was welcoming and attentive. Clean environment and the music was great as well. My purpose for visiting was attended to. I would recommend the facility to others due to the speedy process.

Great service and attention to patients. Nurse Doyle was exceptional!

Midwest located in calumet park on Ashland give the best customer service I have yet to experience anything different their service is rapid they answer your questions and concern in simplicity with patience BRITTANY IS THEE BEST! I will recommend this location to anyone who’s interested

The NP was amazing, I was in and out. I started a new job so I am between insurance plans..so I had to self pay. I was seen within 10 minutes and out by 30. The front desk worker needs more work on professionalism, her hair was all over the place and her approach was all wrong to greet new patients onto the facility. But since I was out in 30 minutes I looked past it. Definitely going back if this how fast 💨 u in and out. The NP was super nice and asked lots of questions. Great bedside manner

On March 28, 2024 I walked into Midwest clinic to be serviced. I got there at about 7:05 PM and a man walked in to talk with security guard. Security left out spoke with the man for about five minutes returned and told the people that it was 7:15pm why are the checking people in when the clinic does not close until 8pm. Shortly after the 2 triage person and the 2 ladies at the front spoke with each and then all came to the front and one triage person make announcements that the physician is in break we close at 8 pm but if we want we can go to the clinic in blue island as if they don’t close at 8 pm as well. the announcement upset one patient who were there with her sick baby girls she told the she staying they close until so do their job . next a young lady come in one of the ladies goes out the door and begin to talk to the other lady about what was going on and how she cannot do this too many people is coming in here too late. She was very loud outside with the other the other lady.. whom I don’t know if she work their. everyone heard it and i was just lost for words. One of the triage ladies was so busy cleaning up trying to get out of there by eight she was vacuuming, cleaning all across our feet and everything and I’m just looking like, so you don’t see us sitting here. Next, the lady that checked me in asked me was I there for a follow up I told her yes also I’m there to see the physician because I was in severe pain. She told me I could just fill out your form and let the physician sign it.. At this time was annoyed i told them im going to leave, im not going to be misdiagnosed because everyone want to leave by 8pm. when the lady who checked me and went to get my results, she came back out. She explained to me what was they was negative which I thought was very unprofessional because what if I was there for a STD check and she’s releasing all my business in the open area where everyone will sit thank God it was only for TB test. then, after she went back in the back to put a stamp on the paper to show that I was negative for the TB test, and I had taken the test there. She gave my paperwork to the unknown lady and I don’t know who she was what she’s worked there what she wanted their friends and not, and my business was just freely given to another person. midwestern Cal Park has never displayed this type of behavior. I don’t know what was going on on March 28, 2024. I don’t know if that was the wrong workers they had hired but this was a disgrace to the Midwest Cal Park clinic on this day, I have experienced one of the worst experience of this clinic, since it had been open and I’ve been going there since it open and I had great . it is safe to say I will not be using Midwest Clinic in Cal Park any longer if I walk in and see any of those workers there I will be attended blue Island Midwest clinic until further notice.

I love this place you can walk in and not have to wait along time, they are nice its just a good place to go I would rather go to this clinic than the hospital

Excellent service, In and out without an appointment. Staff and nurses were very friendly and helpful.

Music was great, forgot why I was there for a minute. Great vibes and great service.

My issue was correctly diagnosed. The staff was friendly and professional. The receptionist with the braided ponytail was extremely busy but handled every patient with respect and professionalism.

First impression.. clean, got avatar on the TV (korra) and jammin... Im with it.

Went in on a Saturday, was in and out in no time. Staff was friendly and pleasant! Appreciate that I have some place close to go when I need immediate care!

Britt and Nia gave excellent service to me at the clinic.

Great clinic and fast they even gave my kiddos a goodie bag on the way out :)

The staff were kind and helpful. Also, the inside of the clinic was clean.

I’ll give this place a 2 because the wait time wasn’t horrible and the staff was nice however………… My son was misdiagnosed and the Dr or Nurse couldn’t even tell me he had something as simple as an ear infection. I was told that he was teething and that’s why he was having fevers. A 15 dollar copay for wrong information.

I had a great experince with the staff, very helpful and nice.

Fast n Efficient. Iv never been in and out a dr office so fast. Very clean and friendly environment. The staff was kind and informative. Would def recommend 👌🏽

Well I just want to say that this was my first time ever going to one of these places but, know that if I had went to hospital it would have taken longer so long story short.When I walked in I was greeted with a wonderful smile from the workers and nd then called to the back really quickly….Then greeted with another smile from the next lady then the doctor came in with a smile I was like wow great job so my experience was a 100 keep up the great work …In spite of the pain and discomfort I was treated well and nice …Thank each and everyone who helped me on yesterday …

They were completely unprofessional and I had a schedule appointment and they put other people in front of me what I showed up early. I was coming back in for a checkup on my ear and now I have to wait five more days to get a checkup. They put everyone elses needs over a patient that needs actual urgent help. and then they told me that my weight was going to be 2 hours so I decided to go next door for that 2-hour wait I decided that I was going to get my nails done for that 2 hour wait. They called me within 15 minutes of me getting my nails done and said that I could come in because everyone decided to leave. Im smack dead in the middle of getting my nails pressed on and molded and I asked to reschedule for 5:30 since it wouldnt take my nails that long to get finished and they confirm that 5:30 would be the time that I could be seen after my nails are done. I got there at 4:45 and I checked in and the place was packed again. I waited all the way till 5:30 and then after 5:30 no one came to see me. They kept taking walk-ins before me over and over again even after I kept asking where was my doctor and they told me I had to wait a little bit longer. So 6:00 hit and I told them that Im not coming back. Im going to reschedule for another day. Completely unprofessional staff

I was feeling very sick. I couldn’t keep anything down & didn’t want to go somewhere that I had to wait really long. The environment was exceptionally clean & the staff from the moment I came in was EXCEPTIONAL!!! They were very professional, courteous & showed concern. They made my very first visit to Midwest Express Clinic in Calumet Park, IL an unforgettable one!!! I’m so glad my daughters recommended them to me.

Went here for a rapid Covid test- was in and out within 20mins! Great customer service, very clean and QUICK!! No hassle at all this is Exactly What we need in all neighborhoods!

Fast service and everyone was professional and took care of me

The staff there are friendly and the doctor was nice and helpful I definitely go back

Very good experience. Staff is friendly and helpful! Would highly recommend Mia!!

Receptionist very welcoming and hospitable. Medical Assistant, friendly, great listener, very patient, and warm.Nurse Practitioner, bubbly, compassionate, and patient. Visit was great as always

The Atmosphere Was Clean The Employees Were Helpful Nice & Polite Which Made Me Feel Very Comfortable. I Appreciated Their Assistance & Will Go Back Again If Needed.

Got me in and out. Staff was nice and doctor was very nice.

Receptionist and medical staff were very caring, efficient, and professional.

I went here twice in September 2024 , they really are professional , and bend over backwards for the patients !!!

First of all, the reception was friendly and professional. She was efficiently taking care of patients as they coming and as they leaving. My wait was short. They staff was professional, concerning, and helpful. Thank you for all you help.

Service was fast, the staff was nice and professional as well.

I took my grandson there for his eye. There were a few peoples ahead of . The doctor took care of them. Then call us in. The whole staff was great with him. I’ll go back any time. Service was great

Today was my first time visiting a Midwest Express Clinic. I was impressed the wait wasnt long, the staff was friendly, knowledgeable and patient. I will definitely be back.

Fast. Coursety. Professional. And make sure you know of the lastest deals, special offers and promotions they have...

Once I discovered the Midwest Express community, I became immediately grateful because of the convenience and speedy service; however, I was a patient to the Calumet Park location this past Saturday and refuse to return. I came in with a worrying issue as a woman and was not given the best service. The NP examined me with a quick swab for culture testing and nothing else. She didn’t check to see if I swollen lymph nodes, did not ask too many questions, etc.. The nurse practitioner I had seen how distraught and worried I was based off my movement, facial expressions, and questions. She stood quiet and just observed my reaction. I did and still do understand I would not have received final results at that moment or even same day, I received no reassurance from this woman. For my reason of coming in and being woman to woman, I felt somewhat betrayed by this woman.This is why- while expressing my thoughts to her based off of the specific type of test she was testing me for, she watched me fall hopeless and saddened.. I went to my OBGYN and was told “You can clearly see what this is” and was then able to differentiate from what the NP actually tested me for.. Walking out of the examination room, this NP asked me “Is that an engagement ring?”I took this as a jab and felt that she was laughing at me and my reason for being there seeking MEDICAL ADVICE. The fact that I do have an engagement ring had nothing to do w my reason for being there. She left the room laughing and I left the room upset and disappointed. I left with no paperwork and, unfortunately, I did not get this woman’s name. However, I will not be a returning patient at this location.

Very fast visit, thanks to the MA and doctor.

Very professional, prompt, convenient location and friendly staff.The only dislike was having to sign that mandatory authorization document, for credit card information. I didnt like that at all and it became the factor that almost caused me to walk away and go to my normal physician. Many people will feel uncomfortable with that prerequisite. Other than that, it was all good!

I absolutely love this place hands down fast service nice friendly very clean and respectful environment

This is by far the best experience I’ve ever had in any medical facility (hospital/doctors office). Everyone there was super friendly and helpful, check in was smooth and quick, it wasn’t crowded on the day I went. Also the environment is very clean on the inside. They got me in and out , they answered all my questions regarding my service, I will definitely be coming here From now on. I actually left feeling really good. Thank you again !

I arrived before my time and noticed the cleanliness of the outer office first. The receptionist greeted everyone pleasantly. The wait was short. Once called to the back the nurse was efficient and made the test as comfortable as possible. Was seen by Mrs. Gant. She noticed immediately that I wasnt well completed her exam, ordered meds, and came back to give me instructions which are rare because usually the nurse is sent in. I would recommend it and would go back if needed.

Had to come last night because my daughter wasn’t feeling good. We didn’t have to wait long, staff was professional and lead with care which is so important when you don’t feel good. The doctor was great and they got to the root of the problem right away. My daughter started feeling better soon after. Thank you all, we come back if needed.

Cece and Josephine were amazing with my baby ❤️

Staff was nice took my baby here and we was in and out

When I walked in it was very clean, I walked in about 820 in the morning and it wasnt that crowded on a Monday. I did a registration after that took about 45 minutes to call my name and from the receptionist Sade to the medical Assistant, Practitioner Nurse and phlebotomist they all were professional and took their time and focused on your problem and didnt rush through anything and also explains everything. I appreciate great care and cleanlinessThank you and will come again if needed as well as tell family and friends about your urgent care

I took my 21 yr. old special needs son to the Midwest express clinic to treat an eye infection. The customer service was excellent and the wait time less than 30 minutes, the doctor was Amazing!!Thank you so much ❤️

It was a blessed experience from the receptionist to the doctor. They were very consistent, prompt and caring. I would highly recommend them to my family and friends.

I went there for my first DOT physical. It was quick and easy. No problems whatsoever. The staff was good. I will definitely return for my next physical.

Check in time was quick. The reception staff was very accommodating as well. My physician was thorough. She LISTENED TO ME and did a thorough exam and answered my questions regarding my health. I really recommend this facility.

Kim was an amazing provider, very knowledgeable, patient and caring. Blanca was the MA who triaged my son and was so sweet, and quick with getting us back to a room. The front desk receptionist greeted me with a smile and was super nice!!!. I will definitely bring my son back to this location

The staff was very attentive to my sons needs. The Doctor on staff was very informative and gave detailed instructions of how to care for sons situation. Thank You Midwest Clinic for such exceptional service.

The doctor was attentive and the entire team was responsive. The clinic is clean and well organized. I was initially thinking of going to the ER but really glad I choose this clinic.