Family Planning Associates Medical Group

Amazing experience all around. Everyone was extremely welcoming, comforting, compassionate, and helpful. They made everything very easy, painless, and I was able to make appointments very quickly. The doctor was so sweet, knowledgeable, comforting, and incredible all around. I will forever be grateful for the support and experience I received here.

Sharing a review because i was nervous. After the care I received, i want to assure people this clinic provides care for their patients in a caring and respectful manner. Never once did i feel shame for coming to the clinic and they walked me through everything for my procedure. While wait times are long, it is worth the wait knowing you will be taken care of with compassion. I would come back here if I had to again. Thank you family planning associates for taking care of my medical needs in a kind and compassionate manner.

Thank you for hearing me out and caring!! Dee was so amazing, she is such a treasure!! The whole staff made me feel comfortable, confident, and very knowledgeable to the which ever comments and questions I had. Thank you a million of times. Dr. You and your team are amazing!! Especially those who’ve worked today 4/24. Thank you much love and respect. 💕

I just want to thank Ms Eleanor and the very kind and informative woman who did my ultrasound and went over the steps of the procedure during my second appointment. Thank you for treating me with care and understanding and providing comfort through my decision. I am so grateful this is a service I am able to receive in a safe setting. Thank you for your service. This honestly is the best office to receive this type of care. From the initial phone call setting the appointment, down to the procedure I received nothing but the best care.

Such a thoughtful and compassionate staff in a responsible and structured environment. Yes you will wait longer and your appointment time is your arrival time only. I would wait 4 hours if it meant I was treated here. Bring something to occupy you. The nurses and assistant staff are top notch in their care and communication. I am neurodivergent and all my questions were answered. My doctor was stellar. He took my concerns into account and performed the procedure with all of my wants in mind. I endured the most intensive medical procedure of my life and feel like a warrior coming out of it, due to every single person who works here. I highly recommend this clinic for your needs.

Everyone is human and have good and bad days. Keep that in mind when judging and reviewing your interactions with people. If I had judge this place off the bad reviews I would have missed my blessing. Yes, sometimes you have to wait hours even if you have an appointment I waited 4. Why? Because the amazing ladies at the front are not just receptionist. I sat there and watched the ladies answer patients questions, then answer phone calls, then fill out their own forms, then get up and put on their ultrasound tech hat, then take that hat off and put on the Dr assistant hat, then take that hat off and put on the hat that take vitals and samples, and surgery hat etc. These woman are not going into to work thinking how can they make you sit in the office for hours. An just so you know these same women are on call 24hrs to answer your questions after you receive treatment. The Ultrasound tech has a firm spirit but, oh so kind and it is absolutely necessary because when you are going through something that sends you to this place you may need that firm spirit to push you to do what will save your life. Remember they have lives and things that they are going through and working at this place as women may have an effect on them as well. So, if you read this and are deciding whether to go here for help. Go...and even though you are in a mental state of pain be kind and understanding to the astounding women behind that front desk.

I had a procedure in 2019. It was a wanted pregnancy with many issues. The staff was very kind, I can’t thank everyone enough for being there for me. I sent a birth announcement in 2020 but I wanted to tell you all that I recently had my second child (and now I’m done- thank you tubal!). I think about this clinic often. I hope you all are well. Thank you for providing these services to people in need- especially in a post Roe world.

I just had a procedure here today and I cannot say enough good things. The nurses here are amazing and so are the doctors, they were so comforting and were there for me during the procedure. My circumstances for having to go here were sad, as my baby’s heart stopped beating around 19 weeks, so I was fragile, but the staff were really supportive. Yes the wait time is long, but you have to realize that they are 1 of only 2 clinics in Arizona, so they try to help as many people as they can. I hope I never have to have anything like this done again but I’m thankful this clinic is out there.

I had a wonderful experience from start to finish. Staff was nice, caring and compassionate. Never felt judged or ashamed. The office was clean the doctor never made me feel rushed. He spent time answering my questions and made sure I was ok. Wish I could thank all the staff members I encountered personally. I never planned to have this procedure but with my situation Im thankful I was referred to this location by my perinatal specialist. I felt like my hand was held the whole time, not just during the procedure. Thanks everyone ❤

The two times I have been here have been nothing short of comforting. I haven’t had the pleasure of meeting Dr. Isaac, but heard nothing but great things. I have though met with Dr. Stanley and she is the most comforting, reassuring and most positive Dr I have ever been encounter with (and I’ve meet a lot being a hypochondriac) She takes your hand and looks you into your eyes and makes you feel safe and comfortable. I really recommend this office instead of any planned parenthood. The fees here are just as low if not lower and they actually care about the patients. I wish she was just a normal general practitioner.

This place was absolutely AMAZING for my first visit I waited about an hour for my second about 45 minutes . I have nothing bad to say the lady’s at the front desk are extremely nice and helpful as well as the nurses and doctor . I wish I could give them 10 stars ! They make you feel comfortable and answer any questions or cinders I HIGHLY recommend this place to anyone that is needing help thank you ladies

The staff here is kind, compassionate and efficient. I know it is a busy clinic but they absolutely do their best to make sure you are taken care of as soon as possible and that the experience is thorough and comfortable. I am so grateful to have found FPA. I was embarrassed and nervous about having to come back a second time a year later after an unplanned pregnancy. But the doctor immediately and warmly assured me that everything was okay and I am understood, safe and supported. They have also aided me in additional birth control options following the procedure. Thank you for helping make women’s health safe and comfortable and supporting us when we need it most. It makes an emotional, traumatic experience as easy and comfortable as it could possibly be. Would recommend this clinic to any and all women in need.

Everyone here is so kind and overall amazing. I would highly recommend them. The doctors are so encouraging to women living their best lives however they feel that is. They have awesome bedside manner. They can get a tad backed up so give yourself plenty of time to be there, they tell you 1-3 hours but its pretty close to an hour and a half. If youre at all nervous or feel like youll be judged you have no reason to feel any of that. Everyone is so full of love and kindness here.

My expierence with this clinic couldnt go any better. I got Asked if I wanted to look at the ultrasound and when I declined they obeyed my wishes and turned the Screen.I had a dr come to me at my appointment to explain everything that was gonna happen and told me everything she needed to tell me Legally. But was also human enough to have compassion to tell me if I wanted to do this, that it was ok and 100% my decision. Ive been very open about my choices and have recommended so many girls to this clinic since then❤

Very friendly staff I was recommended by a friend. From the beginning to the end they made me feel safe and were very professional. Compared to other clinics i researched in the area this was the most affordable option and im glad i found them. Thanks to all the staff for making this process easy for me.

I want to thank every single nurse and dr that helped me through out this procedure. Going in I was extremely emotional and felt horrible and alone but I quickly received the support I needed. The wait was a bit long but its obviously not their intentions. Some patients require a bit more time than is expected which then causes a bit of a back up. I was one of those patients and when I had a small complication the nurses were quick to help me relax. The doctor was also great. She was very supportive and comforting. If you are feeling alone and unsupported just know that you will receive the care and support that you need with every person you encounter here. From the receptionist who hands you your paperwork to nurse who helps you get dressed when its over. Everyone there is there because they believe and support their cause.

My experience was amazing the doctor provided so much comfort the second she stepped in the room . No one made you feel shamed for your decision. Highly recommend

Worst clinic ever! First they cancelled my last appointment making me wait for another for a week and a half. I get here and have been waiting for 4 hours and still havent been seen. On top of it being extremely tight in here. The patients here have no consideration for privacy and will speaking loudly and arrogantly on their phone. Woman should be comfortable through this whole process and seen almost immediately. Family planning my butt!

Getting an appointment was an easy process however it was 2 weeks out, getting through my first appointment was easy and very informative, the doctors and care physicians are caring, polite and thorough. Due to the previous comments I had the impression I would be there for hours but I was in and out in about an hour. Thank you for providing such a critical service!

I want to start by thanking all the staff that helped me throughout my process they were all amazing.!! Of course every woman going through this is emotional and nervous of whats going to happen, this was my 2nd abortion the first one I did at a different clinic and I did the pill, which wasnt the easiest I was in pain for 2 days....this time around after speaking to the doctors and expressing my concerns and questions I chose to do the surgical and Im thankful I did.!!! When I went back for the procedure I was shaking and so nervous about the pain I would feel but all the doctors reassured me, I was given something to help me relax a few minutes before the procedure, on a scale of 1 to 10 I would rate my pain throughout the procedure at a 6 BUT its very brief it only took about 3 minutes literally and it was over, I dont see many people talk about the pain so Im hoping this helps ease someones mind, and I definitely would recommend the surgical.!!! I walked out of the clinic with my sister feeling perfectly fine 30 minutes after the procedure and I still feel great almost 24 hours later with very light spotting and cramps that are no more than your normal menstrual cramps.The one thing that wasnt a big deal to me but seems to be for other people who gave 1 star ratings is the wait time, I did have to wait about and hr and a half after my appointment time, but I wasnt upset because this is a very emotional time for everyone else in that waiting room too, and I appreciate the fact that the doctors take their time to comfort you and make sure your feeling well, I would rather wait some extra time to be seen than be rushed throughout my procedure. Expect this to take alot of your day and you really shouldnt have any other plans but to go home and rest after this anyways....I hope this helps someone looking for some comfort ❤ your in great hands and I would recommend this clinic a million times. Thanks again to the staff.

I just had my first surgical experience here and I beleieve it was the best it can be. All of the staff and doctors are amazing they make you as comfortable as you can be, they thoroughly explain and answer any questions you have. I felt very comfortable with all of the staff and overall would reccomend FPA. The medical assistant/ultrasound tech who assisted in my procedure and put in my IV helped calm me down tremendously before my procedure she was very kind and socializing with her while waiting for MD Paul Isaacson to come in and begin my procedure really helped me not be so nervous I truely appreciate all of the staff at FPA they are wondeful.

The office is very clean and modern, staff was very helpful and the Dr. was kind and thorough. My appointment was at 8 I was done for the consultation by 9:30, the following day my appointment was at 9 and I was finished by 10. There were two offices, spacious. The other offices I called were all very rude, not informed about anything medical, and their prices were way higher than this office.

I gave 4 stars and not 5 because of all the staff EXCEPT the woman dr. Her bedside manner isn’t very comforting or at least wasn’t to me. I asked her a question and her answer although professional was very curt and kind of condescending. The male dr was a gem as were all the office ladies. Maybe she was having a bad day… but then again so was every patient in there. I have to go back for a follow up and I’m honestly praying I get the male dr because his bedside manner is way better.

This office and their team is absolutely amazing! They all are compassionate, knowledgeable, warm, diligent and understanding. My situation was complex and they walked me through step by step to make sure my procedure went off without a hitch! I will continuously recommend this office❤️My hat is off to Dr Stanley and Dr Isaacson

I would so recommend this place to anyone, it was clean, very friendly and very helpful and understanding and kept me very informed with everything going on, Dr. E Stanley MD was very nice and helped me with the process I enjoyed my visit. The staff was very kind. They are very good about making time for you visit and pushing people in at last minute. I enjoyed it so much. & the waiting room was not stand only they have chairs and magazines and television for you.

This is a wonderful clinic. Upset about the wait time and space? Dont put your self in a position to make an appointment if youre going to complain about the great service that is provided. Be smarter and more prepared. Friendly service and caring hearts.

Walked in the experience with the front desk staff was great - I was looking for surgical treatment and “doctor” advised me that they will only treat me with the pill (which btw won’t guarantee it will be removed) I asked why they won’t perform surgical and they advised me it’s because they don’t want to waste supplies on me. Even though I do qualify. doctor proceeded to say “you need to change you mind set and be grateful you can even get this in the U.S. long story short came to planned parenthood and they treated me with kindness and got everything I requested for lower cost. Update : here we go with the sad excuse of a doctor to respond to my response - when he’s not even understanding why I’m frustrated with the sad excuse for a clinic it’s the fact that your staff is telling patients “that I should feel grateful” that’s the service is even available in the U.S and that I should just change my mindset. Did you miss that? Or did you only choose to respond to the fact that you refuse service because your lack of supplies. I called in and they never once advise me of these changes about only offering the pill otherwise I wouldn’t have even spent my money on your lousy clinic. saying they couldn’t answer my questions until I paid you. guys for a consultation. I’ll have great talk with the bbb thanks 😊 TAKE ACCOUNTABILITY FOR WHAT YOUR STAFF SAYS and actually read the review I left so you can understand. oh and one more thing don’t take blood work of mine on dirty desks filled with crumbs. So everyone please take into consideration this place lacks cleanliness.

The staff is rude, u sit there for 3 or more hours just for consultation. The lobby is so small and uncomfortable that its always packed, sometimes with so many people that they are lined up outside in the hallway. They pick an choose who goes 1st not by ur appointment time but when they feel its ur turn. I will never go back here. Not that I want to visit any clinic like this again, but i woudnt recommend it to my worst enemy.

I have Been at many facilities here in PHX and NYC, but FPA is one of the best facilities I ever seen, the stuff are extremely nice, polite and willing to help, you can tell they love their job, the Dr is so sweet and lovely, I was so nervous before my surgery, she made me more comfortable and relax, during my surgery I didnt fell anything, she is really professional! I highly recommend this clinic!!!

This place was amazing. I had my procedure done quick with so much care that I left feeling I made the right decision in what I chose. They heard out my frustrations with other clinics and got my procedure done QUICK. The only complaint I have that has NOTHING to do with this establishment is that the woman guard in the building referred to it to my FAMILY as the place that just gives anyone an abortion. This has nothing to do with the clinic but I surely hope that women dont go in there hoping to have their procedure done without judgement and come across this terrible woman.

Changing my review here, honestly the first time I had to come here I waited a very long time. It was crazy.. buuut I’ve unfortunately had to comeback a second time.. and this place really great. Honestly. So sweet, non judge mental.. at all! they’re great. Really. I’m happy with how things went, how caring they were and all. It’s hard when you’re in a situation like this ..but They keep you as informed as possible and are very comforting and caring. Every staff I had talked to was very nice, and answered any questions I had.

The woman who does the ultrasound is very rough and mean. She doesn’t make you feel comfortable! The doctors and nurse don’t answer any of your questions and keep repeating the same thing! They don’t care what you are going through only to get money in the building. I wouldn’t recommend this place to anyone looking for caring help! Very disappointed!

The staff is super sweet and helpful. They warned me before hand when I booked the appointment it can take up to 3hrs but luckily it didn’t take that long they are very on top of their stuff. And got me In within a hour and finished everything. They made it a breeze

My Doctor was a super sweet, nice old man that made be feel like this was a safe, no judgement zone. The nurses were amazing too

Find any other clinic. Seriously. I cant even speak to the services provided, because I walked out after 5 minutes in the place. Heres why:I had a 10am appt for an initial consultation/ultrasound which I had scheduled in advance. When I arrived, the small waiting room was standing-room-only. Several women were sitting outside the door of the clinic in the hallway. Seriously? Why bother to schedule appointments if you cannot accommodate patients in a timely manner?The one TV in the room was on some infomercial for a meat preserving vacuum sealing device. This was probably the worst possible thing they could have had on. No woman about to undergo a traumatic, difficult decision needs to hear a WHIRRRRRR of a vacuum mechanism coming from the TV. I doubt this was intentional, but how hard could it have been to put on the news or a movie or ANYTHING ELSE but the vacuum sealer food preservation system thing.I was concerned about the amount of time my 10am appointment would take in a room this crowded just 15 minutes before my appointment time. I asked the gal behind the desk how long I should anticipate waiting, and she replied, The first appointment takes between 3 and 5 hours. WHAT???? Im sorry, but this is unheard of. They quoted me 1-2 hours max, when I made the appointment, which is an acceptable amount of time. But I wasnt about to spend my entire day in this kind of environment without even a place to sit.Good riddance. Ill take my business somewhere else.

I’d give them 0 stars if I could I don’t even care to go into what happened to me here basically the staff is rude everyone here is rude and it’s just absolutely disgusting and the manager validates her employees behavior! I’ve requested my gyno to stop recommending them to patients because no one going through a traumatic experience deserves to be hung up on when trying to ask simple questions! or even told they are giving attitude when that’s not true at all so please ladies do not come here I know AZ doesn’t have many options but unless you’d like to be treated like a week old piece of gum stuck to your shoe do not come here. Ohhhh also 2016 they were in the news for mishandling fetus after the abortions took place! Not sure how they are even still open. Smh

I met both Dr. Stanley and Dr. Isaacson. I couldnt say enough great things about my experience. My partner and I were extremely nervous with a potentially life threatening condition. They took all the precaution and care in the world for us. Everything went smoothly and I can thank them for my quality of life to live for my 3 kids. You 2 are amazing. Highly recommended.

Previous appointments were great, nothing horrible went wrong, they were very helpful and got me in and out within a week. But I knew they were not open on mondays, but since they had changed since my last visit….The hours on the website, Google maps, and even right outside their business door states that they are open on monday from 8am to 4pm, they were NOT open and the person who answered the phone was extremely rude and thought I was some dumb young person who doesnt know how to read or know where I called!

Called today and the women told me she is not able to take my call. I politely waited for 10 mins and called back.She said she was not allowed to take me… but I didn’t even get to say a word. Lol she told me to “hold!” and would hang up. I could barely say ‘yes-‘She was scattered and told me that I would need to call back at 3pm.She made me feel so awful about calling but I tried to use their website and there is a system error on their page to the link ‘Contact Us’…I need to get this IUD out. I came here to get the IUD about 4 years ago. Need to get it out soon…but how can I when I am getting harassed about not calling at the ‘right’ time. Geez…I just need to set an appt. Yet, with a staff as cold as this… no thanks…but for real it’s a bummer b/c it makes me not trust these people or want to come in here again. Wth…

Customer service A1 from beginning to end. Help with my financial needs. Dr. Makes you feel comfortable when explaining options and procedures. Getting my procedure done soon. But I am sure this place will take great care of me.Thanks for all you ladies help💪👍

They are the worst! Do not even bother making an appoinment they wont even see you at your appointment time. You will be given paperwork 1hour after and maybe be seen 2 hours later and thats maybe. I had an 10 am appointment got seen untill 1!!! 1!!! Left home until 4 . Unless you like being in a cramped clinic all day go ahead but they dnt even honor your time

The employees and doctors are wonderful, caring, and professional. The process takes time but the staff does everything in their power to keep you informed and comfortable. The negative review is completely inaccurate and hateful.

My appointment was 12 and They still haven’t started my ultrasound and it’s 1. There aren’t many people here. Everyone is nice but things are very slow.

I would definitely recommend this place to anyone over any other place. They are very friendly here and polite. They had me in and out very quick and one of the doctors held my hands through the entire procedure. I dont think I would have been able to have done it without her help. Thank you so much!!!

Omg do not come here if you have plans to be somewhere... I am still here at 4:00pm and my appointment was scheduled for 1:45pm just sad. You just sit here for hours for a consultation which is ridiculous, at least give the people a pager like they do at chilles or red lobsters these People Will Waste Your Time and just have the office full of people waiting.... to be talked to. I will be writing a review on yelp as well tall need to get it together.

I got the suction abortion procedure done and I was terrified I thought I was gonna be in so much pain. It was the opposite I felt nothing and I didn’t cramp during or after the procedure just a little bleeding and that’s it. They did a really good job. Then send you home with pain meds and I haven’t had to use them.

For women already having to make such a hard decision, they have the compassion and care that really make a difference. They truly care about how you feel, physically and emotionally. Every one of the staff I have dealt with went above and beyond.

These ladies and doctors were beyond amazing the comfort they provided through the entire process. These staff deserve gold awards for the care and compassion they give each patient.

My experience with fpa was incredible. They were so comforting and professional. They truly made my experience way better then I could of expected!

I literally waited 4 and a half hours after my schedule appt. This is sick. I’m going to report this hospital. So inconsiderate and a huge inconvenience. I’ve gotten sicker and sicker waiting these hours and the office does not care !!!!

Dr. Stanley was so compassionate when we suffered a fatal chromosomal anomaly in a wanted pregnancy. I would have never healed emotionally without her kindness.

If I could give this place a zero I would please do not go here my experience was detrimental everything was going great until the doctor walked in the room to start the procedure she asked my question about my next day appointment we worked out the schedule then all of a sudden the manager comes in stating they can not serve me without any explanation I was in complete shocked when I asked what the problem was they refused to talk to me and rushed me out the building i was completely confused and felt very violated they had no reason to refuse me service at 16 weeks

Staff is very welcoming and understanding. I read the bad reviews and was nervous but they were so caring.

Very, very nice people. They truly care about your mental and physical comfort here. So glad I chose them for my health care needs.

Best place I have ever went to ! :) Dr.Stanley was amazing and the nurses and the whole staff were very nice people , really recommend this place ! :)

I called asking for information about an appointment and the lady ( i wish i had gotten her name) that helped me was very accommodating and very educating, It gave me reassurance about the appointment.

Our appointment was at 8:30, didnt even get seen until 11. Wait time here is ridiculous. Staff does not uphold appointments so there is no point in making one. Dont come here if you dont want to wait hours, space is also really small.

I would recommend this clinic to any women in need the staff and doctors are so nice and helpful unlike planned Parenthood they actually take the time to help you every step of the way !

My nurse was awesome & the doctor answered all my questions and concerns. Left feeling relieved...

Great place and Nurses and Doctors were very caring and listened. I highly recommend Family planning associates.

You will not find a staff that is more caring, supportive, understanding, and there for you than this place.

Receptionist was rude on phone and couldnt answer any questions. Made me feel my questions were a nuisance.

FPA Medical Group offers excellent abortion care in an non-judgemental environment.

These folks truly care for their patients

They helped me. Quick, comforting and caring.

Nice and so professional

Good treatment, excellent work team