Midwest Express Clinic

This experience was actually one of the best ones I’ve had in this setting. First time at this clinic which was kind of a drive but would gladly make it again for any of my future needs after the pleasant experience. Sam and Ari did an amazing job at making me feel both comfortable and welcome my entire visit. They were very kind and informative, listening and showing they cared about my needs and concerns. The NP Linda was also very nice, answered all my questions. I would definitely recommend this location to anyone in need of a clinic. Promise they’ll take care of you and it’ll be a 5 star visit!

Love the fact there is a location close to our house now. Unlike the other clinics the staff here are always nice and helpful.You can fill out most paperwork online and then youre ready when you walk in the door. Been here a couple times with the boys for strep test and ear infection. Each time was a good experience so again its a great place to come when in need.

Had a terrible experience with this place, wish I’d gone somewhere else. The lady at the front desk gave bad service, just left me standing there while she talked to other people even after I told her I had ankle injury. Then the lady in the back rushes through everything and expects you to hear her while she’s walking away with her back to you??? The doctor wasn’t much better, a lot of medical knowledge but not very friendly about your situation. Back to that front desk lady again… literally lied to me and said my prescription was ready to go pick up and then told me it wasn’t and I’d have to put it in myself. Spent 2 hours in this place and had to beg for discharge papers that the doctor said I would get, but turns out that was a lie as well because that same front desk lady didn’t understand and it took me asking more than 3 times to finally get them. After all this… the prescription was just “over the counter mucinex”!!! You’ve got to be kidding me. Don’t waste your time here, find a better place for urgent care.

So easy to make an appointment. Friendly front desk. Everyone was so pleasant. From start to finish was about an hour. So glad to have somewhere like this to go when it’s so hard to get to see your primary care doctors these days.

Happened to need an urgent care when we were at the Sheraton. Couldn’t have asked for a closer option! Sam at the front desk was so helpful. I’ll spare you the long story, but trust, she went above and beyond making us feel taken care of.Dom the nurse practitioner helped us with a smile. A few hours later and my husband is feeling better and able to move again. We missed the graduation we came for, but at least we will make the celebration dinner!

Best urgent care I’ve ever been to. I was seen so quickly and the dr even came in in between prior patients to assess me quickly since I was in so much pain to ensure everyone was getting attention in a timely manner on a very busy UC day. Sam was so attentive and so helpful through our entire visit. What a gem. Thanks so much. I am already feeling do much better.

This place can be quick and convenient for small and minor issues. However, the last two times I have been here made me frustrated and more concerned than when I arrived. After doing a urine sample, there was high glucose in my urine and they insisted I had diabetes and if not that then another concerning issue. I returned again shortly after for a follow up unrelated to the diabetes comment and we retested and turns out the machine wasnt calibrated. I understand this may not be the nurses fault, however, to have someone go days concerned about an issue they dont have due to a programming issue in their machines is inappropriate and ridiculous. I most recently came back with flu like symptoms to which I tested positive for mono. Then I received a negative blood test a day later. Not once did any nurse call me to discuss what this meant or clarify this confusing test result to discuss whether I had mono or not which is definitely a big deal. When I called and asked for clarification they told me I needed an appointment. I called again the next day insisting answers as I was supposed to attend a wedding that night and the answer was crucial to my health and well being. It wasnt until my mom talked on the phone and demanded answers that the front desk lady said a nurse would call me in a few minutes. 2 hours goes by and still no call. I decided to call again and a man answered the phone and was apologetic and personable. He gave the phone back to the lady that said it would only take a few mins for the phone call and blamed it on their busyness and did not apologize while having a rude tone at the same time and said that this is why they dont do phone calls to patients. I wouldve understood more had she not told me to expect a few mins and it takes hours. When it comes to patients results and things becoming misconstrued it is essential that a doctor or nurse contacts the patient whether that be phone call or email to clarify. This was not professional and created more of a hassle and stress than need be. I will absolutely not be coming back and have already discussed this with friends and families who will not be coming.

Fantastic urgent care! Very friendly health care professionals. My son had a rash and we were in and out with prescribed medication in about 30 minutes. The waiting room and exam rooms were very clean.

Sam at the front desk was kind and helpful. The clinic was clean and had a chill and healing vibe. Aileen Bernardo treated me for an eye obstruction and I got exactly what I needed.

Found this clinic because we needed to get a physical for school in short notice. Our child saw Domenica and she was so understanding and kind. We wish more healthcare practitioners could be more like her. Now we hope that they could open a clinic in Lake County! We were confused about the online registration but we found out that it didn’t matter what time you pick, you can come anytime since it’s a walk-in clinic.

I have had a good experience at this clinic when I took my daughter there and when I visited it myself. The staff and doctor were friendly and caring, and there wasnt a long wait. My wife couldnt use her Blue Cross/Blue Shield HMO coverage so we had to go to NorthShore, but that has been the only drawback.

This place is fantastic. Every person there was friendly, patient, and even helped me with figuring out my insurance issues. They had good music playing in the waiting room and all the nurses wore pink gloves which I loved and everything was spotless and tidy. I was impressed. Short wait times and kid-friendly too. It was the most pleasant and pain-free healthcare visit I’ve had in a very long time. 10/10 recommend this place.

I was there this tuesday. Service was ok. But problem happened yesterday when my wife visited midwest clinic. We checked online and made sure that this place accepts my wifes insurance(Aetna). But when she was there on aug 8th (fri). she was informed that they dont accept her insurance. They told her check up costs $125 without insurance. She was having serious allergic reaction and her co-pay was $100 with insurance so she thought it was just $25 difference so she decided to stay. After she got in, she saw doctor and then wait for over an hour to doctor to come back. When the doctor came back, she asked for additional cost. She said $125 was just seeing the doctor. And it will cost additional $200 for allergy test and another $300 for food allergy test. My wife asked her what was $125 for then? She said it was for seeing a doctor. Doctor said just one thing while checking, take the claritin. The hell , seriously??anyone knows that claritin is a allergy pill. She charged my wife $125 just to say to take claritin. In this case, i dont need to see doctor if i wanted to get claritin . Why even try to charge all that money when we clearly saw that they accept my wife’s insurance?? Ill never come back to this clinic again. They try to rob people

Ari was so AWESOME from Beginning to end! Thank you so much for your up beat personality, kindness, and promptness! Appreciate you a million! Highly recommend this location. I work in Northbrook and didnt feel well so I came on in and Ari made sure I would be okay. Thank you once again Ari, appreciate you😊🙏

Had a wonderful experience at Midwest. The Nurse Practitioner was very kind and smart. The other staff were also kind and helpful. I will continue to go to the Northbrook location when needed.

The facility was very clean, everyone was really helpful. The wait time wasnt too bad and the doctor, I forgot her name (short asian lady), but she was very nice and kind!

I drove 40 minutes to be able to assist an urgent care that could feed my kid’s needs. The walk in was pretty fast, kind attention, and we were able to be seeing when we needed before gettin her pediatrician doctor appointment. We need more places like this where you don’t have to attend an emergency room to be seeing for something that is not emergency but is urgent that can’t wait for an appointment . Thank you! 🙏

Extremely sanitized waiting room, office, patients room. Service impeccable as a walk in!!! Very kind P.A. and STAFF ! HIGHLY-RATED for my daughter and I. Northbrook Location is the place to go for Immediate family care ! ❤️

Booked an appt and showed up on time. Maybe waited 1 minute to be called back after my information was submitted. Sat in the exam room for another minute and was seen. Very thorough and sympathetic. Great experience during a rough time.

Labor Day accompanied my daughter and two grandkids for a quick check up at MEC Northbrook location. There was a slight wait but that’s understandable. Front desk was great! The MA who took vitals was just as good! L Reedy the Nurse Practitioner took amazing care of the kids! She listened carefully and and dealt with two young children really well. The office was spotless. Overall a outstanding experience.

I got some tests done and when I got my results in my email I didn’t understand what they meant. So I tried calling to see if they can explain it and they say I needed to go I person and that I will be charged for the visit. I had two tests done so that meant I had to pay twice on top of the initial visit. I’ve never heard of any clinic that charges you to know your test results. Absolutely ridiculous.

We recently visited the clinic and had a wonderful and helpful experience. Mostafa in particular was thorough, efficient, and friendly with us. And the facility was clean and staff kind.

The nurse was helpful and her consultation was good but there were a few problems first it took one full week to get back results that showed I had an infection and second on both occasions I needed prescriptions filled there was a failure in communicating between Midwest and Walgreens that meant I was delayed by a day and getting my meds so until they saw that problem I would not go to Midwest

Wonderful clinic! I go here every time that I need to visit an urgent care. It’s so clean, updated, the people are all friendly and there is rarely a wait!

I have always had great experience at Midwest Express clinics. The prices are reasonable, staff is knowledgeable and caring. Would definitely recommend.

I have had multiple positive experiences, specifically with Linda Reedy, FNP-BC at the Northbrook location of Midwest Express Clinic. Linda is extremely thoughtful, thorough and it is very clear to me that Linda truly cares about getting to a positive outcome for her patients. I highly recommend Linda Reedy and the entire staff at the Northbrook location.

Getting an appointment was easy. Staff was great! All of our questions were answered. Overall very glad we chose Midwest!

The staff was so nice and made me feel comfortable especially when it came to the blood draw and the office was clean too.

Professional, friendly and courteous staffReasonable waiting timeThe test results were delivered within expected time frame.

The clinic was clean and efficient. I made an ‘appointment’ but as it was later in the day, arrived over an hour early and was seen as soon as I finished the intake paperwork. The Medical Assistant was kind and thorough and Linda, the PA was wonderful.I work in healthcare myself and can honestly say that the experience was top notch. Thorough, thoughtful and skilled.I’d highly recommend.

Everyone was polite with a sense of urgency.Dr. Diagnose meds. that resolved my issue of 10 day within 3 day all is much better I am thankful I found this office on a Sunday with follow up on Tuesday. This is a very professional staff that is driven to to get get you reliefimmediately Which i highly recommendGeorge

Stopped by yesterday because my general couldnt get me in until next week. Pleasant front of house staff, as well as nurse and PA. I will return if needed but I hope not to see them again.

We were called into a room quickly but the time spent in the room waiting for the nurse practitioner took longer than we had expected, however, the service provided was good!

It was easy to get in and effective professionals. I highly recommend this clinic. Thank You!

Came here as a first time asthmatic patient with ongoing symptoms for almost 2 months and I was surprised at how fast acting the staff was and provided me with a proper treatment course. I was in and out in about an hour, I was given more long term treatment options opposed to my pcp which I have been seeing for 14 years.

Went there with upper respiratory issues. I had to wait a bit but got to see a nurse practitioner who was quite competent.The only area to be improved is a written follow up of what meds to take and further instructions based on worsening condition .

I was warmly greeted by the receptionist, she had me fill out the appropriate forms, while apologetically handling computer problems; the reception area was clean and inviting; the nurse-practitioner - the only clinical person there at the time- was likewise kind and accommodating, and did a quick upper respiratory and ENT exam, though I was just there or a covid PCR swab.This was an A+ experience, far exceeding my expectations.UPDATE, 6/18/24: Had to return, several months later, for the same reason, and the experience was equally positive: the receptionist, nurse, and physician were kind, professional, and accommodating. The facility is clean and spacious, and has a very low-key, calming, dare I say fun vibe. Recommended without hesitation!...Again!

Clean,fast, knowledgeable ,helpful,took care of my problem instantly! Much better than any Hospitals emergency rooms!!

Walked in just prior to closing. Didn’t feel rushed. Staff was super friendly. Nurse practitioner was patient and answered all my questions. All in all was a great experience!!! Highly recommended for an urgent care. A great alternative to the huge popular ones.

Sam is an amazing manager at this clinic! love love love this place! Will recommend to everyone

This is how urgent care should be. They have wait times reduced and they keep u informed throughout the process. The staff is pleasant and competent. The PA I saw was compassionate and actually took some time with me. This is the second time I have been there. And correct diagnosis!

They were.Very helpful and I was so happy they were able to take care of my knees.I was very happy with how they handled the situation.Thank you so much awesome place

I really love the whole Medical team at the Northbrook location! SAM ALWAYS GOES OUT HER WAY FOR THE PATIENTS IN THE CLINIC . Way to lead a team Sam !Aileen is super knowledgeable and amazing !I will be coming back ! Thanks for exceptional service

We’ve visited MEC on a few occasions and have always had a good experience. We visited last week as my daughter’s congestion was lingering too long. Everyone was great but they never took my daughter’s temperature and I thought that was a little strange. Obviously, it was an oversight.I wouldn’t hesitate to go to MEC again.

Very quick and easy. No wait clinic!Pleasant and very attentive staff! Much easier then getting an appointment at your pcp!Highly recommend.

I had a very positive experience at Midwest. The staff was friendly and more importantly competent. The doctor exuded confidence and I felt comfortable with the good care provided.

Everyone worked quickly and efficiently. The nurse practitioner listened carefully to everything I described, and knew exactly what the problem was. Plus, absolutely everyone was wonderfully friendly and caring. I couldn’t have had a better experience!

Was visiting Chicago for the weekend from Ohio. Needed to see a Dr but didn’t want to wait all day at an emergency room. Looked up urgent care and Midwest Express Clinic came up close to my hotel. Was able to check-in on-line and make an appointment. When I arrived I was seen right away. Was able to leave in about 20 min and prescription was called into a nearby pharmacy for me.Very pleased with my experience!!!

All of the staff were top tier! Efficient and kind. Couldnt recommend more.

Great experience. SAM in the front dest and my nurse hand was from a saint, didnt even feel my shot.

Excellent Doctor and staff, addressed all my concerns and prescribed meds that helped me to heal.

We have been here several times (unfortunately) and it has always been a good experience. The staff is kind, the offices feel new and clean and you can get in quickly. I really appreciate having this place as an option when my kid has strep throat or the flu!

Short wait, along with same day attention! The people there are amazing from front desk to Providers, I felt so comfortable with everyone especially the Medical assistants. Fast and easy ! Everyone was Great.

I drive half an hour to go there because its so much better than the clinics closer to home.

Every time I went to the midwest , they treat me or my kids very good and help us to get better. Thank you

They were so helpful! I definitely recommend Midwest Express.

The first place I would go if sick or injured . That was not life threatening. The MD’s and PA’s are very knowledgeable and empathetic. My adult son and daughter in law have been there as well as my, 2 year old granddaughter. Never felt rushed, all the test that were performed was always followed up with a call if needed and the proper medication was called into the pharmacy of choice. Thank you Midwest Express in Northbrook.

Amazing patient doctor - high quality not like dirty or unprofessional. Very impressed. Very helpful. I got there first bc I hate waiting but they took me right in and the dr was in my room in 10 min flat.

First of all, the front desk receptionist was very unwelcoming and rude. She had a lack of communication skills and was very unprofessional to me and my daughter. I will definitely NOT recommend this place to any of my friends or family. It would be a good idea to review their policy before they charge you a $25 fee to just to enter their clinic. Especially when the services are not mentioned clearly.

The staff is so nice and welcoming. Such an easy in and out experience. Came to them for cold/flu symptoms and was out within an hour with diagnosis and meds. Thank you for being available when my doctors are not.

Very good person at the front she help us so much

Easy to register for appointment online. Got the spot in 15 minutes. Very prompt diagnostic. My child had a scalett fever. The whole experience was under 30 minutes. Very good doctor and nurse. Extremely convenient to have office close to my house.

I want to express my sincere appreciation for the attention and professional care given to me at Midwest Express Clinic. My experience with them was of the quickest and best I have ever encountered. I was very well taken care of.

By far the best urgent care and the staff is very attentive and professional!

Midwest clinic on willow is the place to go for efficient and expert care. The receptionist Natalia greeted me kindly; aide Claire was efficient. The nurse practitioner Madhur Dass was concerned, professional and patient. She calmly cleaned my wound and showed great concern for my pain as she stitched me up talking to me and making sure I was comfortable. She is a true professional and a credit to our community and your business. If you need urgent care, go to Midwest on Willow in Northbrook.

Though we had to wait for a little while they were quick and efficient once I got in to be seen. Alina (sorry if that isn’t the correct spelling) went out of her way to make me comfortable. Very sweet.

It was very nice going to this clinic. The people listen to you and your issues.

I wasn’t even aware that Clinic was here. Walgreens informed me about it. I didn’t want to go to Northshore one because the last time I was there it was really gross on Lake cook and waukegan. First impressions when I walked in, it was very clean and welcoming. Also a calming affect. The girl at the counter was very pleasant and friendly. I was tended to in a timely manner. I would recommend Refresher on triaging patients. But in all fairness, the girl that is normally at the front counter was not there the girl that was there that day was filling in. The person that was caring for me was absolutely fabulous. She was attentive. She listened and really cared. I felt very heard. I was new to this clinic and they really took a detailed history. All in all Ariel and Linda provided excellent service and diligent care. I felt confident, leaving the clinic that I was fully cared for. I give this Clinic ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Wonderful experience! The staff was courteous and the nurse practitioners were awesome. They had me in and out within 30 minutes!

There is never a long wait and everyone there has a great bedside manner with children. One thing to add, Linda saved my wifes life. She had a skin infection which morphed into sepsis and Linda urged us to go to the ER. It was great advice and her advice saved my wifes life and she is fine now because of it! The staff here is top notch.

Wait times were minimal, all of the staff was so friendly. They were thorough and informative. Will definitely go back!

Such a great place for all your urgent needs! Hard working staff

One of the best urgent care clinics I have been to. Extremely clean, staff was caring and attentive and they work in a team, you can tell! The best part we were in and out within 45 min of our appointment. ( You do all your checking in and uploading docs bef your arrival helps a lot)!!

I really enjoyed going the Northbrook location and working with the physician, Linda Reedy. We were on the same page as far as try the natural approach first, like honey or colloidal silver, coconut oil etc. Its the best of both worlds to have a physician that likes the natural approach, but can otder antibiotics if it comes down to it.

Staff was incredibly kind and helpful not only with the reason for going into the clinic along with any questions I had. They were quick and efficient with the visit and I got in to see a physician within 15 minutes of arriving.

From the moment I walked in, everyone was welcoming and caring. I put my name on the waitlist before going and when I got there, I was the only person in the waiting room. I waited maybe 10 minutes before being called back. The wait to see the Nurse Practitioner was maybe another 5 minutes and she was very kind and listened to everything I had to say. She even had me schedule a follow up in case I wasn’t feeling better. I was recommended to go here by a co-worker and I would recommend to my friends and other co-workers.

Had a wonderful experience at Midwest Express Clinic in Northbrook. Front desk staff was friendly, thorough and fast. The Dr. we saw was also so sweet to my 5 y.o. son, and saw us within 5 minutes of sitting in the exam room.They also saw us as a walk-in with no wait time at all on a Sunday afternoon. This place is great.

I went to this immediate care clinic, for the first time, last night and they were very punctual and had everything prepared for what I needed help with. I was in and out under 45 minutes. They had my results within 15 minute. They just opened recently and I will be going here from now on for any immediate care needs!

Went to Midwest and was taken within 20 minutes. They helped with my problem quickly and efficiently.

Made an online appointment then confirmed next day on phone. Helped me right away. Extremely pleasant and quickly answered my questions and got me to someone who could help. Would definitely go there again .

Short wait, polite staff and a knowledgeable PA! Have used several times over the years!

This urgent care clinic is very clean, very welcoming, and even plays great music. I had a follow up visit to get my stitches removed and I was running late and Lindsey on the phone was very accommodating. Never been to such a pleasant clinic like this before. Thank you!

Very professional in their work.I have a place to go now when I have ninor health problems.

I love this place. They dont gas light you like northshore. They are willing to listen depending on the doctor that day. Def more reliable than resurrection immediate care to. They dont turn you down even without insurance

I live out of State, I had a emergent situation . I arrived at the clinic and was immediately met by the the NP and Nurse, each were attentive, professional and knowledgeable. The NP was very friendly and attended to my medical needs with care and support.

Went in for a seemingly easy problem to address. The staff was excellent providing an appropriate exam and blood draw.

Never in my life have I had a medical appointment go so quickly and smoothly! My 5 yr old granddaughter in town. Sore throat and fever at 6:30pm on a Friday (Shabbos for her). My daughter signed in online while I drove granddaughter and her daddy to Midwest Express. We arrived in office and within 3 minutes, she was taken back and swabbed for influenza, covid and strep. All staff was attentive, efficient, super sweet and worked to attend to her needs and have her out in time for sundown! AND she got a princess crown, Frozen stickers and kosher lollipop! Thank you!!

Couldnt get an Appointment Sooner for my Sons School Physical with his Pediatrician, so ended up finding this place. I am Glad I found Midwest Express Clinic. The Staff here is Wonderful, they made the Entire Experience Flawless. Everyone was so accommodating and they got us in quick and got everything done in a timely manner. The Doctor and Nursing Staff were really nice and answered all of our questions. The best part for my son was the Goodie Bag he got after the Visit, it was something New for him, as this is something that happens only in Dental Visits, he only expected a Sticker this time, but got a whole lot more. If I ever need a Quick check up, I will definitely be back to this Particular Location. 5 Stars for sure !!

Nurse and PA were wonderful, great care and concern. Front staff took me in even though it was close to closing. They also helped me locate a pharmacy that was still open. Definitely recommend this clinic for all after hour or non emergency health needs. Good experience.

Ive had one great experience before being tested here. When someone comes in for an STD panel, they should be tested on all 3 sites. I specifically asked to be retested and only received blood work and a urinalysis this time around when oral/AR swabs should Also be performed. I felt rushed in and out by the physicians assistant. I brought up starting PREP as I discussed with the physicians assistant last time who would prescribe it post blood results and this physicians assistant addressed the follow up labs but made no effort to prescribe valuable PREP treatment.

Best walk-in clinic I’ve ever experienced. Such knowledgeable, and friendly staff, I felt very comfortable. The clinic is bright, clean and inviting. Looks very child friendly too, so if ever needed I would definitely bring my young kids in. No wait time either!

Normally we love minute clinics, they made us wait 35 minutes with a sick child. We were on time for our appointment and checked in before a gentleman and they took him first, and made us wait. Not to mention, when I said something, the lady had such a rude attitude and response. So upsetting.

Very professional and friendly. The physician I saw was excellent - she Was helpful and diagnosing the problem I had.

Office was clean, staff friendly and efficient. I was in and out of there by 20 min. The advanced practice nurse examined me and prescribed medications. Im feeling much better just 12 hours later. Way more efficient than going to be internist or allergist.

Excellent staff and health care provider. Despite being short staff on a thanksgiving weekend, the staff were working very hard, efficiently and in a very courteous manner to expedite patient care. These staff deserve special recognition and a PAY RAISE. They need to be given copious monetary bonus which is the REAL recognition better than any certificate or congratulatory email.

Friendly staff, efficient and knowledgeable. Great experience all around, and had no trouble scheduling an appointment semi-last minute.

Really nice people, warmhearted, they took my symptoms serious

The receptionist was friendly and welcoming. The medical assistant was kind and thorough. The practitioner was empathetic, a good listener and helpful!

Easy to register & upload info ahead of time to minimize wait time. Nurses & NP were all very friendly, listened to my symptoms & asked questions. They didnt just prescribe antibiotics & send me home. The office & waiting room were all clean & well kept. Since Im new to the area & dont have a GP yet, they offered to have my file up appt there in a week.

Great experience all around! The medical assistant and the provider were so kind and helpful. Huda was very attentive, thorough, and knowledgeable. I felt well taken care of and the treatment had me feeling better in no time! I will definitely be back and recommend to all!

Wonderful experience. Not only did I not wait long, but they were fast, courteous and kind. They explained what they needed to do and made sure it was the quickest and most painless visit to a doctor I’ve had. Thank you so much!

Be cautious! Was charged a silly amount ($500+) to meet w a nurse assistant for a few minutes since Im on a high deductible insurance plan. The code they specified was surgery although all she did was prick my finger with a pin (I had a nail infection) - took maybe a minute and in no way qualifies as surgery. Billing was not transparent at all. Never again!

We stopped by on Sunday, 3/5/23 and had no wait. Nurse took my friends vitals which were good, and nurse practitioner diagnosed dehydration. After drinking water, my friend quickly felt better and more clear-headed. Thanks so much for your help!!! So glad we came to your clinic!!!

Registered Nurse vas amazing! She listened to my complaints carefully and checked me. I was so surprised that nurse asked me to come back for follow up. Non of the other Dr. do that.That was my first experience with Midwest clinic. It was great!!!Thank you!Antra

I thought I had strep but luckily Im negative. I ended up having a pretty bad phlegm problem and she prescribed antibiotics. Im feeling much better. Thanks doc :)

I love the staff and their service. This was my first time with any doctor and it was so good more than i expected especially with Dr Peny.M. she is very sweet! Really appreciate her work!

1st time trying this location. Such a great staff! My daughter has severe “white coat syndrome” and they made her feel so comfortable. That her bp wasn’t high lol. Will recommend this location to my friends and family. Def will come again

My visit was quick. My doctor listened to me and was caring. She was really nice. I believe all the necessary tests were done and I received really good care.

Excellent care and service for my 87 yr old mother on a Sunday morning. The clinic opened on time, and the care team explained in detail the diagnosis, and next step follow ups. Also patiently answered all concerns due to patient age. Recommend this clinic for immediate care. Glad they are in our neighborhood. Thanks!!

Efficient wait time, super helpful service. From the welcoming front desk team, to the patient practitioners. Highly recommend.

Fast, friendly and accurate! I lived in Northfield 3 years and I cant believe I did not realize how close I had this amazing clinic. I just discovered this place 6 weeks ago, when my son was sick. Thank you Midwest Express for being there when our family doctor could not be.

I was feeling really ill with a cough. I was taken care of very quickly in and out within 45 minutes. You can make an appointment online too!I will go there again if necessary and recommend it to others.

They’re fast, efficient, and they actually care about you. I’ve never been to an immediate care center that has been so caring and genuine. If you get a chance to see Huda the practitioner she is AMAZING. I wish I could have her as a primary care provider.

It was a clean facility, the staff was friendly. I was a little late for my time slot but it wasn’t too busy so I was still seen. I will definitely return and recommend to visit for your urgent care needs. I had a double ear infection-feeling better after taking the medication prescribed.

I came to Midwest Express because my usual provider was closed. I was pleasantly surprised by the quality of care I received. Brand new facility with very kind and helpful staff. I was seen very quickly and the check in process was swift and streamlined. My concerns were heard and thoroughly addressed and I received great recommendations for follow up care as well.

I rely on this clinic, they have helped me out several times. Getting into my internist takes time and it never fails that it’s after hours when we’re sick. Midwest express and their staff is so thorough and offers the best care.

This Midwest Clinic on Willow Road in Northbrook sure has been there for me as they say. My initial visit was on a Sunday morning which began with a friendly greeting from Jay. It was a great start from the get go with very little paperwork to fill out while waiting with a bleeding and lacerated toe. My wait was very short-lived as Jordann proceeded to take my vitals etc. Much thorough care was supplied here and I began to realize this place means business. I was then moved to a third room where I had the honor of meeting Joanna Giza APN, and my anxiety over my foot began to lift. Here is a person with truly great skill and goodness. Boy, I was so lucky to be in her hands. And my follow up visit with Shaikh Nadeem was equally as impressive. He covered every base where Ms. Giza had left off with a seamless continuation of care. How very thankful I feel to have had messers Giza and Nadeem treating me. This Midwest Clinic deserves only good things and I am beyond appreciative for the stellar service they have provided me. What a blessing.Just went in this Saturday for a quick blood draw with no wait and the staff was just as friendly, accomplished and accommodating as before. I spoke with the doctor afterwards who was very caring and kind. This place is the best!

Very professional and friendly people. Would definitely recommend.

My 2 visits were thorough and impactful. Professional, compassionate care at a time when I was very uncomfortable and very stressed out.

Very pleased with the service here. Went in for a strep test and was able to be seen right away. I was in and out in 30 minutes and had a good consult with the NP. Much less bureaucratic and better run than some of the other clinics in the area.

This was my best medical visit in recent memory. In fact, i was so calm i scored my lowest blood pressure reading as an adult. Both the nurse and doctor that treated me were wonderful.

I went to this Midwest Express Clinic for help with my 5 year old’s cold that he wasn’t getting over. I spent 2 weeks doing everything I could to help him! So we went in and they were extremely nice to my son. Very warm and friendly and understood he was nervous. They gave us some medicine and within 24 hours he is finally getting over his cough/cold! Thank you for helping us out and taking my concerns seriously! My son was ready to start kindergarten with no cough and I really appreciate the help! I will be back in the future!Edit: Came to this location again for a bad cough and had another great experience. There is no dropdown option on the website to select Northbrook, but I want this business to know they have some really excellent people working at this location. This urgent care wants to help you get better. They take you seriously and do what it takes to give you relief asap. Highly recommend!

The staff is friendly and VERY KNOWLEDGEABLE. I had been suffering with ear pain for a month. I was diagnosed and treated all within 15 minutes. I had been to another clinic that afternoon that couldn’t help me. I will be going to Midwest Express Clinic first, for now on. Thank you to the staff for your help and understanding!!

My first time to the clinic. Online registration was super easy and saves time. Staffs are friendly, thorough, efficient, and really spend time to help with my concern. Best clinic experience Ive ever had. Thank you! Highly recommend!

Very kind staff and helpful! Would definitely recommend; a pleasant experience.

I had inflammation in my cheek. Very efficient and knowledgeable, cost effective and time effective, much better than emergency room

Visiting family from out of the state I needed urgent care immediately. My sister recommended Midwest Express Clinic and I will say that I had an amazing experience with the staff and physician. The checking in process was super fast and easy. The physician was very through in explaining everything. I was in and out within 30 minutes.

I was fortunate enough to found ME clinic on google for my mom and get the prescription she desperately needed and couldnt get from her practitioner because she was out of state so thank you south Midwest Express Clinic and all the staff who from the moment we got in showed us their professionalism and courtesy. Luckily there was a Mexican nurse who helped my mother with all her needs. She was very sweet and patient. I feel so bad I dont remember her name, but I think shes the only Spanish speaker at the clinic.

MIdwest Express Clinic is a great place to go for professional help for a medical issue. Easy to make an appointment, the facility is clean, the staff is professional as well as kind. Thumbs up!

I went in on a Saturday afternoon and was seen right away. They took care of me with kindness and wanting to help. I felt comfortable and left knowing I was on the mend. Thank you again! Still feeling great!

This clinic is great! From receptionist to the provider! They listen to you and provide you with any type of help that they can offer. I ended up going for some pain I was experiencing they were really thorough and explained step by step what needs to be done. Thank you.

I went there yesterday to get treatment for anaphylaxis and saw a very nice nurse and Dr. Oksana (her first name) and she was very professional and sweet. I’m starting to feel better and they saved me a trip to the ER!The front desk employee was also gracious and smiling. I got seen very quickly and would highly recommend this urgent care. I go to their location in Chicago on Broadway Avenue just north of Walmart, so they had my records and past history up and ready.I hope you don’t get sick, but go here if you need help!

Staff were very nice and courtesy . The clinic was very clean and the room was too. I didnt wait to long and got my result in the alot time as promised. Would definitely go there again.

I waited less than 10 minutes before I was brought inside, the nurse was very friendly and very professional.The doctor showed genuine concern about my problem and she explained to me what my solution options were. She was very professional, very thorough.!I will recommend this clinic to anyone.

This Guys are awesome!!! helped me out with my follow ups without any difficulties

Midwest Express is great. The staff is friendly and knowledgeable. The service is quick. This is my go-to clinic for urgent but non-emergency medical issues. Highly recommend.

Fast and smooth check in. Despite a warning about a long wait time we’ve seen a doctor pretty fast. Staff is very nice and pleasant.

Everyone was helpful and friendly. Doctors were knowledgeable and not afraid to collaborate together for more insight. I ventured to northbrook because Skokie was busy. Good experience at both places and they assisted in transferring my appointment. Plan to return.

I had an incredible experience here. Not only was the staff very friendly, but the location was clean and overall well run. I also leveraged their walk-in option and was seen in under 15 minutes! I highly recommend visiting this location!

So glad I went to this clinic! From the receptionist who greeted me, the nurse who took my vitals (and was so nice to me as I cried because I felt so awful) and the knowledgeable doctor who knew exactly what to prescribe to get me feeling better in 24 hours!

Everytime I go here, they are nothing short of exceptional! They LISTEN. They care. They are through. I never have to wait long. They resolve my issue or give me peace of mind. I wish they could be my primary care physician!!!

I was so pleased to find a walk in clinic that was managed by a nice, friendly staff. You can register ahead of time when able. Besides going there for a certain ailment, they are able to do labs there. I’ve already been back for regular blood tests since the hospital made things too confusing.

They were so friendly and helpful. Its so much more convenient than going to my regular doctor and the whole process was easy, quick, and successful in treating my infection.

Great experience. Knowledgeable and I got answers and the help I needed.

Always pleased with our experience at Midwest Express Clinic. They are thorough, caring and kind. Highly recommend

I had what I thought was an ear infection. When I saw the physician’s assistant she said it was simply wax buildup. I asked her to clean my ear she refused and told to me get over the counter wax softener. I told her it doesn’t work and asked her again to clean my ear, she refused. She wouldn’t even clean my other ear. This woman is incompetent and lazy and should be fired.

Needed a physical check-up for work, just walked in. The personnel is great, everyone there is very polite and professional. It was a very nice experience, I would definitely come again.

The works at Midwest express clinic are very nice and very respectful they get you in & out really fast I will be going back really soon thank yall for everything

Wonderful staff, quick results, short wait, incredibly knowledgeable and friendly nurses, professional – so happy they opened a new location close to my work. I typically go to the MEC in the city near where we live, but this is a super convenient suburb location. I would highly recommend!

Ive had good experience before but the doctor mistreated my son and I cant believe or accept that is ok. My 18month old had 0 sleep and was struggling to breathe with bronchiolitis. The doctor gave him a nebulizer treatment ONCE and said to follow up with pediatrician( who had an appointment in 5 days). I saw him breathing rapidly after the treatment and asked is that normal, she said yes (it isnt turnsout). His wheezing was gone. He improved enough for a 1 hour nap then woke up and. He could not get a breath in from coughing like the night before, nonstop after and since that doctor said he is ok I though it was just me being worried and didnt want to take him to a 2nd place. Good thing grandma insisted. Well turns out you give the nebulizer treatment every 4 hours and for 4 days and not ONCE and I dont know why doctor failed to tell me that and said he was ok. The doctors at the pediatric immediate care clinic , visibly freaked out by his low oxygen and prescribed him a nebulizer every 4 hours and steroids. I choose to trust doctors and to wait it out but this was a child who didnt have the refractions but was struggling to breathe. Like you trust doctors to let you know how your child is and turns out no

Excellent immediate care facility. I was literally in and out in like 30 minutes. Moreover, the staff really cares about your well being. Will definitely be back. (I have to.... I have a follow-up on a few days 😃)

While most clinics were booked for the day, they saw me very quickly. Online check in was easy. Clean, Prompt, friendly, and helpful experience.

Wonderful clinic and fast service. Everyone was extremely kind. I had a rush physical that needed to be completed they got me in and out quickly. I appreciate everyone from the receptionist, to the MA and physician. Thank you.

My favorite clinic, I recommend🫶

Domenica and Lean were above and beyond helpful, the X-ray machine was acting up and it took some time to figure out but they were kind and really did their best to get everything done right

NP was knowledgeable and very calm and kind which made me feel so much better. The MAs did a great job with triage. They were very professional and kind. Overall awesome experience!

The staff were very knowledgeable. I explained what is going on and they were able to diagnosis it pretty quick. I was in and out in less than 15 minutes. I recommend them 100%

Midwest Express Clinic has been consistently kind, respectful, and attentive. It’s my #1 choice when I’m sick and I’m so grateful for them!

Visited Northbook location for my son’s last minute sports physical and had such a great experience! Super friendly staff! Doc was amazing and we were seen right away! 5 stars ALL DAY!!!

This place is amazing. Fast, compassionate care at a reasonable price. The Nurse Practitioner is AMAZING. I would give 10 stars if I could!

We had an absolutely phenomenal experience at Midwest Express Clinic. I told them that my young daughter was very scared of getting a COVID-19 test and they literally made the experience magical for her. Each staff member was so kind, thoughtful, and caring towards her. The examination was thorough and test was quick and painless. At the end, they cheered for her for being so brave and gave her a goodie bag filled with prizes. My daughter said that she only wants to go back here for her future COVID tests and doctor visits (which is high praise from a 4 year old!) Thank you so much!

8/28/23 excellent service. I had my blood work, vaccine and physical exam. For an affordable price.

Pleasant experience, very straight forward and hassle free for a first timer. Insurance was accepted and the NP and nurse I met were both were helpful.

I was in and out in a timely manner. Staff and Doctor were professional. I was satisfied.

I love this place! Of all the urgent cares, this was the best! I could go to their site and actually make a same day appointment and I was in and out pretty quickly!

I a veto pleased with the courtesy of the staff. How accommodating they were and the attention I was given.

I got a very good services right away, make me safe and no worry about anything.

Amazing welcome clinic great service amazing staff and welcoming environment Walked into this clinic with urgent need care for a 4 year old and they were able to accept us immediately and do all tests needed for the child to ensure nothing is serve staff is highly trained and professional

If you want quick, attentive, kind and professional attention and care, this is the place to go! I went twice last weekend and both times I received superior treatment from check-in to my consultation with Penny.

They got me in super quick and were very professional. The girl at the front desk and the provider were kind.

They so co-operative, Doctor , RN , Frontdesk all staff given good advice to us they even save my time regarding my InsuranceI appreciate to allHave a great Sunday

Everyone Is friendly, medical assistants & and the Nurses help out as a team overall nice experience and customer service is great 👍

Been here twice and both times they were friendly, efficient, and successfully addressed the health issues we came in with!

Was turned away from the place I typically go for urgent care due to long wait times. Got right in at Midwest Express, and was treated promptly and kindly. Can’t recommend it enough. I’ll be back!

Thank you for the exceptional care my mother received!

Great service and ease of admission

My son need physical form next day , we can’t wait for doctor appointment , then I googled Midwest clinic, they are fast and great, the fee only $35 , highly recommend

Excellent customer service. Got same day appointment for skin tag removals. Appointment was quick and easy.

Great and professional staff. They handled my blood work smoothly and made my first visit easy. Thanks.

We had a great experience here! Reserved our spot online and didn’t have to wait at all when we arrived. The staff was very friendly and the facility was very clean.

Great clinic! Wonderful nurses and doctor. Would definitely go back for any needs! I was in and out and got the meds I needed. Thank you!

They were prompt, kind, efficient and listened to me. Everyone I encountered was great

I Absolutely Love there Great Service they Provide. The Girls are Amazing. No Waiting , Answers All my Questions and Concerns . A Big Thumbs 👍 To the Whole Staff

My experience at the Midwest clinic for a Covid test and talking to a practitioner was excellent. I was informed of the rapid test immediately and when I had problems trying to get the PCR test online I was able to call the clinic itself and they told me the results. I went to another clinic before I went to Midwest clinic and I never received the PCR test results, and I did text and or emailed them and received a robot message back that they would check on it, they are still checking. Meanwhile, it turns out I had Covid that showed up on the PCR test that I never saw but Lake County Board of Health called me several days later to inform me they had been notified that I had Covid. I may have missed an opportunity to take medicine that my understanding is you need to take shortly after you find out you have Covid. I will find out tomorrow. I advise people to take a test where you can actually call if you can’t get the results online for any reason. That’s it folks

Overall the stuff are very nice but The nurse was Very kind to my son!!Thank you!

Registered online came in a few minutes before my scheduled visit, was attended to almost instantly. Very kind and knowledgeble staff. Was in and out within an hour! Do yourself a favor and register online before your visit.

Health care professionals were very attentive and terrific. Would come back again but hope I don’t have to.

They were quick, knowledgeable, and very helpful! I was in and out in 30 min.

Very prompt and very friendly. Nice clean modern facility too! They got me in quickly. I recommend.

Wonderful people. They actually care about you as a patient and not just another number.

Staff was great. Knowledgeable, efficient and great service. Great overall experience.

This is by far the best urgent care clinic I’ve ever attended. They are always so quick, organized, and professional.

I had a great experience visiting their Northbrook, IL location-👍

Very professional and all the staff was very pleasant and helpful.

No waiting, great service. Thank you!

I had a great service experience during my time in the clinic.

Profesional and friendly staff. First time there. Getting over a bad chest cold.

I was in and out of the Northbrook location in 15 minutes.Remarkable service!Midwest Express will always be my primary choice for medical and testing needs.

I had a great experience it was my first time walking in and all the staff did an amazing job very caring and friendly.