AFC Urgent Care Mooresville, NC

I was very pleased with my first visit to AFC Urgent Care. I was seen quickly. The staff were friendly and considerate. My medical issue was successfully diagnosed and treated. I was charged a reasonable amount for my visit. I will definitely return if or when I need urgent medical care.

Dr. Stephen was awesome! Not all docs are created equally and not all urgent cares actually care. He is one of the good ones and I’d definitely return to this establishment for our families medical needs in the future. The front desk staff, as well as the nurse who took my vitals were all very welcoming and helpful!

They took me last second and were able to stitch my foot in probably the hardest place possible to stitch. Brian took good care of me and I recommend them to anyone in the area that needs care!

Ive been to AFC quite a few times now & see Stephen. He has the absolute best bedside manners. Hes kind, thorough & brings me a sense of relief each time... The gals up front & Tammy the nurse are lovely also....thank you all ☺️

Our experience today was excellent. The doctors and staff made sure that we were taken care of. Didn’t really have much of a wait. Would highly recommend this Urgent Care to anyone.Thanks everyone and be blessed.

It was quickest registration process as any doctor’s office, clean and spacious. Saw the doctor within minutes and out the door with a solution to my issue in under an hour

This urgent care is always quick, and the doctors are very knowledgeable. I bring my kids, ages 6 and 9, and they always receive the utmost care. Ive been coming to this location for a year because its hard to get appointments with their primary care doctor. Every visit, the care is consistently excellent. I wish the doctors here could be their primary care providers, as they receive better care here than anywhere else.

As always, the care my kids receive here is above and beyond. I actually prefer to go here than their regular pediatrician. The staff is always friendly, my kids give me no problems going here and the service is always in and out. Best of all I can schedule ahead of time, even if it’s 30 minutes before. AND they are open on the weekends. I’m convinced not everyone knows about this little hidden gem. I will continue going here when needed. I’ve been doing so for over a year now.

Brought my son here today and was impressed by the care and patience that was given to my son (he has autism and is partially verbal).  I am very thankful.  This location is wonderful.  Great doctors and staff.  We had a short wait as well.  I would recommend this location to everyone in need of their services.

The visit here was great. The doctor and staff were so attentive. They took excellent care, time, and patience in looking after my elderly mother. I appreciate your service. Thank you so much! 💞💞.

Amazing staff, very patient and attentive. They were excellent in a crisis and have a great bedside manner. I will definitely be using them in the future

This place is amazing! I had a rough winter and found myself in this urgent care a few times for different illnesses. The staff is always amazing, the wait is never long and they get me on the road to recovery every time. So that is all amazing… but today I stopped in because I needed detailed receipts from two of my visits because the EOB from insurance didn’t match the charges to my flex spending account. The woman at the front desk was able to graciously and politely help me out! AMAZING customer service! No need to call a billing department, she had all the information I needed and was fast and efficient while not making me feel like I was a nuisance. I wish I would have gotten her name- she is a gem… but honestly, I have never had a negative experience with anyone in this clinic! THIS is what healthcare should look like!

AFC urgent care’s are so good for medicine. They use a franchise model which allows physicians to practice medicine they way they want to without the same challenges of their own private practice.One thing to note is to ask about their pricing/billing tiers. Some treatment falls into different bands than others. This goes for all doctor’s appointments. Make sure to find out if a cash pay vs using your insurance is more cost effective.I did not understand this. And I was not pleased. This location deserves a 5 star. First for their providers are thorough and figure out a comprehensive personalized treatment plan. Then second for their administrative follow up. They followed up to see how I was doing and also to explain in detail their billing.

Had been battling flu like symptoms for 3 days and finally booked an appt time. Was in and out within 30 mins and I didn’t feel rushed in any way. The doctor was very attentive, listened, asked questions and gave me his recommendations.  Hopefully I won’t need to be back but if I do, I’m going back to this place! Would highly recommend.

This is my fourth time using AFC Urgent Car in Mooresville and I am always pleased with the care I receive there. The staff is very helpful and they are always able to get me in quickly. I will continue to use and recommend them in the future.

I checked in online, staff was great, and it only took minutes after registration to be taken back, and the doctor didnt take long to see me. He was knowledgeable and the treatment helped. Its very clean in there, and the staff is very friendly. Highly recommend

I have been dealing with symptoms for a few days  I finally decided to get immediate care at my local American family urgent care.i checked in online which made the check in process easy. I was greeted with a warm smile by Gracie. She took my vitals and assisted me where I needed   Dr Hurd is incredibly attentive. She took so much time with me. This was my first visit. I found a new urgent care home. ♥️

I had a wonderful experience! Wait time was minimal, and all the staff were friendly and kind. The doctor helped me kindly, quickly, and efficiently. I’ll go back!

This was one of the best urgent cares I have ever been to. The staff was amazing and helpful. And the Dr was exceptional in making me feel like I was important and his number one priority. Wish I can take that team back to Texas to be my primary care physician. Thank you to them all

Brian Jammel & the staff are amazing. The center is extremely clean. Brian goes out of his way to make you feel like you’re the only patient in the building. He really listens & pays attention to all your questions & concerns. Hands down Urgent Care I’ve ever been too.

Came in not knowing what I had and was out very quickly with a diagnosis and prescriptions to help me get better! Every employee was nice, patient and listened to me. Recommend highly!

0 star review. Went in to get my son a tetanus only shot. I confirmed this on my intake paperwork, told the medical records person and spoke to the doctor telling her we only wanted the tetanus shot NOT the combo shot.They understood and agreed. The nurse came into the room and gave him the shot.We waited for the discharge papers to find out my son was given the wrong vaccine.When I asked why it said TDAP they said that’s just what the tetanus shot is called. I asked the nurse to confirm with the doctor.They came back and said they were wrong he was not given tetanus only and he was given TDAP.I’m upset as this is not what I asked for or told that he was to be given.Totally incompetent to inject children with medicine the parent did not consent or agree to!

We were visiting from out of town when my son got a bad ear infection. It was a holiday but they were able to see us immediately with no wait time. The doctor and staff were friendly and very helpful. I highly recommend !

I broke my toe and had minimal wait time upon arrival! Entire staff was considerate of my needs and very helpful!!! I received a follow-up call a few days later from staff that was actually checking on me, this was very unexpected but appreciated!Great facility!!!!

Staff was wonderful especially gal at front desk, The office was immaculate and very nice. I did not have to wait long. Dr. Brian was great and took his time explaining everything to me. Thank u RoseMarie Dettling.

Check in staff were friendly and helpful. Seen within 10 minutes. Brian the PA did a great job assessing and treatment. Feeling much better within by the next morning. Thank you!

Had a infected finger. Needed to be drained of pus. Doctor was very gentle and quick. Didnt feel the scapel at all.

Great, quick, and family-friend. PA Brian did a great job of our 6-year-old when severe dock splinters were too deep and painful for us to take care of. Super grateful to the staff for this quick, attentive service. Families (especially those from out of town and unsure where to go) can trust this place.

My experience was great.Longest part was getting checked in.im not good with that stuff.next time I will do paper.the staff was very helpful, friendly athe LP was super.He was very caring and compleat,he was in no rush to push me through.I have used this place once before and will definitely recommend it and use it again.

I was poked in the eye, playing hockey with my grandson. I needed to be looked at, and felt there was no way that I could get in on a Saturday. Boy, was I wrong!! I was able to get in, and the paperwork process was simple and easy. Everyone at the Urgent Care were super nice, and helpful. The Doctor was very knowledgeable, and explained what was happening with my eye. Luckily it was only a scratch, and I was prescribed some drops and a referral to an ophthalmologist if things didn’t improve. I highly recommend this place!!

We went in with my one year old son, after a long week of sickness. They were so stinking kind, attentive, and even though they couldn’t give me an answer in the moment, they gave me peace and a plan. They were absolutely wonderful, I would absolutely go here again.

Absolutely fabulous visit. I was easily able to do all check in info online, including appointment time and adding all insurance info. I walked in to a very clean facility with super friendly front office staff. My appointment was on time, both the nurse and physician were very attentive and knowledgeable. I received the treatment I needed and was in my was in a timely manner. I would highly recommend.

We had a wonderful experience. The doctor was amazing!! He was very persistent in finding out what was wrong with my son.

I didn’t realize you can make an appointment here so I just was a walk-in and they were so kind and I saw the doctor within a half an hour and it was a very nice experience. I like the doctor very much and everything seemed very clean.

First time walk-in and getting scheduled was quick and easy.  From reception check-in to check-out, the staff was courteous and seemed to care about patient service. Their process was probably the smoothest and most efficient I’ve experienced and affordable for a self-pay patient. Attending, Brian, was very polite and professional. I would definitely recommend this location.

Woke up this morning not feeling too well. After a full day of a sore throat and minimal sleep I thought it would be beneficial to get swabbed for strep. Staff was extremely caring and compassionate. Stephen, the NP was also outstanding in his quality of care. He was attentive to detail and well spoken. The office itself is very clean, smells wonderful, and above all else, I was in and out quickly so I could finish out my daily tasks. Definitely recommend!

I used the pre-registration feature which was super convenient, you can check in online and pick a time slot. The app also allows you to check the wait times. The staff was friendly and knowledgeable. The Nurse Practitioner that saw me was very thorough, knowledgeable, and kind. I had a very pleasant experience.

Overall, I felt that they did a good job for me. I already knew that I had Covid when I entered but, I was processed fairly efficiently and given a scrip for Paxlovid, which has helped dramatically.

The staff is amazing! I have been to this place many times and have never been disappointed. They are all so caring and Dr.Jammel goes above and beyond to explain everything and make you feel really cared for.

AFC urgent care is great and the employees are very kind. I have been there twice now and have not encountered any issues with anything. They got me and my daughters in and out. The N.P. and Doctors were very informative and when I asked them to write a note for each of my daughters schools they did it no problem. I use to go to Piedmont Urgent Care but they are temporarily closed and I didn’t have that great of an experience there. Needless to say it was time to find another urgent care that I could bring my kids to or go if I needed to be seen. I love the app and you can even see your place in line which is fantastic! I will be going back to AFC but hopefully not to soon in the near future because then that means that someone at home isn’t 100% health wise. Thank you 🙏 AFC urgent care you guys are great! 😁

Easy to book appointment online. They were great and I was in and out in no time!

Wait time was around 5 minutes. Friendly staff and knowledgeable doctor. Great experience. Definitely would go back if in need of medical assistance.

The doctor and staff did a great job for me with virtually no wait on Memorial Day. Very pleased with the service.

I had taken a fall at home and realized I might be more injured than I thought. The folks at AFC Urgent Care were wonderful when I went in to be examined. I had broken two fingers and they cared for me. I’ll come again.

The entire staff- nurses and the doctor we met were incredible. My three year old struggles at doctor places any where, he freaks out and gets sad. But not once was he sad he responded so well to the nurse we had and the doctor (male) was so calm and made the whole situation easy! Loved that there were tvs in rooms for entertainment and the lobby was clean just thankful for this!

The wait was short, everyone was very friendly. My baby had a cold and they did as many tests as possible to rule everything out. FYI this is my text from the facility regarding my pre-booked visit:Time slots are for pre-registration paperwork, and NOT appointments. Patients are seen in the order that they walk in.

I cannot speak highly enough of the exceptional care and service my son and I received at AFC. My son had been unwell for days, and despite our best efforts, he wasnt getting better. From the moment we checked in to the moment we left, the experience was truly exceptional.I must commend the medical assistant, Gracie, for her outstanding kindness, gentleness, and wonderful bedside manner with my child. Her approach was a breath of fresh air, and her compassionate care made a world of difference. This was my third visit to AFC, and each time has been consistently great.I highly recommend AFC to anyone in need of prompt, professional medical care. The staff, including Gracie, went above and beyond to ensure that my son received the best possible care. Thank you, AFC, for providing such a positive and caring environment during a challenging time.Emily CanadayMooresville NC

When I checked in the nurse was very unfriendly and told me there would be an exceptionally long wait - even though there was no one else in the waiting room. She told me that even though I booked an appointment that didn’t matter as I was alerted to that as part of the process of online booking and had been also texted that information - all of which was not true. I asked if I could leave and come back and she said I was confirmed as checked in and could come back.I went back 45 minutes later - still no other patients in the waiting room and another nurselooked up my name, had me check in - which clearly I wasn’t as the first nurse had told me, and then made me pay a fee even though my insurance covered the visit. I was seen immediately. I’m from out of town and didn’t want to dispute anything as I have a sinus infection and really just needed to see a doctor, so I paid the fee. I guess after trying to be rude and push off my appointment didn’t work they made me pay rather than bill out to my insurance.It was an unpleasant experience with a very rude and almost nasty nurse who gives the profession a bad name.

Mary, Jack and Brian were great! Everyone was friendly and knowledgeable. Facility is very clean. Highly recommend this urgent care!

I sat in this room for over an hour never got seen and I went in for an x-ray on my knee. This place is horrible. I do not recommend it.

Highly recommend! Our first time to bring our son here and we were impressed. The waiting time is not long. The receptionist and nurse are both extremely nice. PA Brian is very kind, knowledgeable and caring. We will definitely come back here!

Quality care today. . Administration was knowledgeable and helpful and accommodating. Nursing staff was patient and efficient. Nurse practitioner on staff was kind, attentive and professional. The radiology staff was professional and kind. The facility was clean and safe. Thanks for making our visit uneventful and comfortable.

Always get well taken of here. Very efficient and the staff is nice and helpful. Highly recommend this urgent care.

This place is the beat! The entire staff is friendly and willing to help. The attention to detail is phenomenal! Thanks!

Professional personal who treated my family like we mattered. Caring and took the time to talk and explain everything.

Dr was very knowledgeable and addressed my condition. Resulting in me feeling much better

Overall a good visit. No line when we arrived and we were brought into a room quickly. Dr. took time to explain the issue and we were quickly on our way. Thx

Thumbs up! Best urgent care around! Took my granddaughter there a few months back and she was seen right away. Today I had went for myself and again limited wait time, seen right away, the doctor and nurses were nice and very attentive. The bathroom was very clean too!

Amazing Urgent Care facility. This will be my new place to take my kids when they are sick and we can’t get in with their pediatrician. Everything is clean and staff is friendly and competent. The PA Brian was wonderful and answered all of my questions and did a thorough examination of my sick child. Highly recommend.

I love this urgent care-best in town-today I was in and out in a flash, the staff was so personable.Never had a bad experience here. Also want to add that I was a walk-in today

Very people friendly and handle every one of my needs for my visit. I will most definitely go back if I ever need assistance with my health

Seen in a reasonable amount of time by a very experienced PA and staff. My second visit this year for different issues.

I was very pleased with my visit. Everyone was professional and eager to help me in every way.

I was experiencing a lot of pain in my ears. I went in and the waiting was only about 5 mins. I went back and the nurse was very kind. The doctor came in and looked in both my ears and was about to tell me what was going on. Dr.Ashley is great and so is the rest of the staff. I strong recommend anyone in need of care go to AFC.

Very friendly, professional and clean office. The doctor was very thorough and made me feel at ease. I would strongly recommend this urgent care for anyone thats looking for quick and precise care.

We are from out of town and needed care at 7:30 at night for a possible ear drum rupture for my 21 yo son. The staff was caring and the attending dr was awesome. They did have to stay late, but we are grateful. A family member overheard the nurse say, “I’m so glad we took him. He looked like he was in so much pain.” He was and I’m thankful for the treatment we received!

Amazing team that takes time to listen and follow through. You definitely feel like a person not a number.

The doctor was amazing very knowledgeable Merry quick in and out very convenient

My 7 year old daughter has been seen there 5 times this year. We went for her physical for camp, influenza A, impetigo , an ear infection, and today, conjunctivitis. The staff is exceptional! Doctors are extremely knowledgeable and have a great bedside manner. They are compassionate and take the time to answer any questions or concerns. As an RN, I can confidently say AFC Urgent Care provides high quality healthcare. We won’t be going anywhere else! I highly recommend them for all non emergent medical needs for the entire family. I big thank you to the doctors and staff, we appreciate your hard work as well as your kindness and professionalism!Update…. My daughter is now 9, we have continued to go here, and continued to receive the highest quality of care. Steve Lampham, NP went above and beyond diagnosing and treating my daughter’s Influensa A and B. The medications immediately helped with inflamation, respiratory symptoms, and made her so much more comfortable as she healed. Thanks again Steve! We appreciate the wonderful team of professionals which makes AFC Urgent Care the #1 place to go!!!Another update…. My daughter has an ear infection. Probably from swimming in Lake Norman frequently. Brian, the PA, diagnosed and treated her promptly. He gave detailed education to her using objects in the room so she could see and understand the ear canal, parts, where the infection was located, how and why the inflammation was causing her specific symptoms.He also chose to prescribe an ear drop with an antibiotic/steroid combo to combat the infection and swelling as quickly as we could! Thank you Brian! Thank you to all the staff! Another trip to Urgent care, another visit that was quick, thorough, exceptional employees, and quality care that can not be surpassed!Jen and Aryanna Gandee-Wallace

I will never go to another urgent care! They were absolutely amazing. I needed an X-ray and the dr took the time to sit with my daughter, so I could get that done. Definitely best urgent care around!

Was looking for a rapid Covid test for travel/wedding attendance in August and they were the only place I could get into same day. They were quick and friendly. Providers were thorough and explained everything. Great experience from front desk check in until checkout!Returned yesterday for sick visit and was just as happy with service. Would definitely recommend!!Update 4/17/22My husband and I visited on Easter morning with symptoms of sinus infections. Very thorough exam and questioning of symptoms. Tested for Covid, flu and strep and ruled them all out. Antibiotics prescribed.Friendly, wonderful staff. Would certainly go again. Open 7 days a week.Update 9/23/22Woke with fever, cough and headache. Got right in. Flu and COVID tested (negative) Doctor was thorough, friendly and kind. Diagnosed with sinus infection and medication prescribed.Always friendly staff and physicians. Wouldn’t go anywhere else.Another visit - 8/5/24Just got back from a Mediterranean vacation and woke up sick.  Popped in at 8am and was seen nearly immediately.  Staff is always so friendly and caring.  AFC Mooresville is my go to anytime I am sick even though I have a local physician for routine stuff.  Would highly recommend!Well - here I am again 8/24/24 because I got bit by a dog. Saw same doc as 2 weeks ago but a different receptionist and nurse - both super nice. Took great care of me and made me feel better. Love this place - still 5 ⭐️

Was seen quickly and Dr. listened well. I highly recommend this Urgent Care!

Moved here from Florida 18 months ago and this was the first time I needed to use Urgent Care and was happy to find it was 100 times better than Florida. Appointments were on time, staff was friendly and showed concerned with my injury. Will use again if needed.

The office was nice and clean and the staff was friendly and accommodating to me and my two littles! The provider was kind as well as efficient while answering all of my questions and thoroughly examining me. I’m so glad they could get me in quickly today with no wait!

Very fast- no long waiting. Very caring staff and Doctor that made me feel well taken care of. Also extremely thorough and knowledgeable. Feel like I’m on the right path of treatment now! I would not hesitate to go back! Best experience at an urgent care facility ever!Thanks so much!

Was able to get an appointment quicklyWas seen on timeDr explained everything to me

Staff is beyond Stellar. I highly recommend AFC Urgent Care in Mooresville. They provided such care and attention towards my grandson. Everyone ensured he was comfortable. I also very much appreciated the doctor assisting me with carrying my grandsons belongings to the car. Ive never experienced this level of grand service. They receive 10 stars in my book.

The team was very attentive. The NP listened well and had great advice. He prescribed a new medication I had not heard of. I was much better in no time!

Everyone was Kind, helpful. Came in with an injury to my hand that needed stitches and walked in without my wallet and phone as it was an emergency. They helped me figure out my insurance and called my GP to get information needed. Physician was kind and friendly. I am very satisfied

Theyre so caring and prompt here! Another urgent care wasnt going to be able to see a walk in until almost 3 hours later, they got us checked in and back within 30 minutes, maybe? On a never before seen patient. They also were so caring to my young daughter. They listened to her, as well as me, and even got her a referral the same day, for an ENT! They worked fast for that on her! They knew immediately what she needed, and even told me to call them should I have any more concerns. She has a pediatrician. But getting a last minute sick visit isnt easy. I will always choose AFC for my urgent care! When sickness or an ear infection comes out of nowhere and you cant get in with your regular doctor, its so nice to have somewhere with such professionalism, and fast work! They are definitely on top of their game at AFC in Mooresville! I couldnt have been more pleased! My baby is home, with her medicine, and sleeping (healing), all because they worked so hard and were so quick with her care. Quick in the best way! I am so grateful for AFC Urgent Care! Truly. Thank you to all the staff there that helped to take care of my little girl, getting her home to feel better, and fast!

Second great experience. Quick care and I felt the Dr. knew exactly what was wrong and treated it accordingly. There was no guessing and I didn’t have to walk out of there feeling like I’d be back in a couple days just to get some help. Great and quick urgent care center that really cares.

No one likes to go to the Doctor, but when you have to go it’s nice to have kind, knowledgeable, and efficient people there to get you through it. I went to AFC at night on a Friday and had a positive interaction with everyone there. The Nurses are warm, calm, and reassuring. They definitely knew what they were doing and were quick about it, because they know that at the end of it all you still just wanna go home. Thanks to everyone there for being open for those of us who work later than 5pm and still being wonderful, hard-working people who are great at their job. I truly appreciate you!!

While in town for an athletic event, my daughter broke her leg. We went to an urgent care across from this one and had a horrible experience. We left and ended up at AFC and had such a great experience. They were efficient and friendly. They got us back right away and had x-rays done almost immediately. They even helped us schedule same day follow up care with an orthopedist. The entire staff was great! Thank you for providing such great care!

In and out in half hour! Excellent staff, friendly, acknowledgable and sensitive to your needs.

We were so pleased with our experience at AFC Urgent Care. Everyone from the lady who checked us in to the nurse to the doctor were wonderful. We felt like they listened and truly cared about helping my son feel better. It wasn’t just a get us in and out as fast as possible. They were efficient and quick but thorough.

My son won’t let me take him to any other clinic when he has an injury. Brian is fantastic. Thank you to the entire staff for a smooth and pleasant visit every time we come.

Dr’s are always polite a take the time to listen and I never feel my concerns are dismissed. I consider AFC to be my primary Dr’s.Thank you

I felt very good about my visit. They got me in and evaluated in a timely manner. I had to have some blood work which took a bit of time but they let me know that was the case. As I waited they checked on me and offered water. Then once the tests were completed they came back in and got me my prescription and explained how to take it. What more could I ask for? Very professional and respectful of my time. I recommend.

We brought our 10 year old here while on vacation and were seen by the PA, Brain Jammel. He was thorough and very professional. He prescribed a treatment that we were comfortable with and let us know the days he would be in in case we needed to follow up by phone. Highly recommend for anyone in need of urgent care!

I highly recommend AFC Urgent Care Mooresville for anyone in need of prompt and quality medical attention. The staffs professionalism, friendly demeanor, and efficient service truly sets them apart from others. I left feeling grateful for their exceptional care and confident in the treatment my daughter received.

Very good experience. From reception and care. I am definately using AFC for future needs. very compitent and friendly medical staff. So relieved they have a presence in Mooresville.

I cut my finger and needed some stitches! The doctor there and his team were absolutely great! Everyone was super friendly!

Excellent. Dr Montgomery was kind, patient, helpful, and very informative. I was very impressed by, and pleased with the efficient, helpful staff, and the clean facility.Return visit with Dr. Marie Hurd was also excellent. Empathetic, helpful and informative. Such a welcome contrast to waiting for an appointment with a primary care doctor.AFC staffs excellent doctors and support personnel; both my experiences were top notch. (If you want to save time, you can complete the administrative paperwork online before coming in.)

Did all paperwork online, we were taken right in and the whole staff was very friendly and attentive. Doctor spent a lot of time with our daughter. This is our second time here. We will be back.

Saturday 6/10/2023 morning. Went in with back pains. Entire staff were great and the place is clean and bright. Dr. Brian diagnosed the problem exactly. He suggested a CT to be 100% sure and his diagnosis was right on. Thank you to the entire staff there this morning. On line registration was easy and helpful. Thank you.

The girls at the front desk were super friendly and the nurse was super sweet with my 5 yr old. And Dr. Jammel was so patient and understanding the fears of a little kid being afraid of the Drs. Very professional.

These guys are always so nice but tonights visit was above and beyond!! I showed up fairly close to closing time (not realizing it was that close) with my son and they did not skip a beat! Tonia was my angel that I needed at that moment. She knew where I was and had the right words!! Kendall, Tosha and Dr. Jammel was also so nice and kind. They could tell I was obviously upset with my sons injury and made me feel so much better by just being nice even after we kept them there late!! Thank you for the fantastic service! We appreciate you.

My first thought was this is a nice clean business. The receptionist was really nice and polite. The staff was awesome showed alot of empathy and support. Dr. Ashley was genuine. She explained everything clearly and I will definitely be back if someone in my family feels sick . Thank you so much and that I would recommend others to come there.

This was the first time I have met a doctor in North Carolina who not only listened to me, but actually took steps to make me feel better. I highly recommend this facility --the receptionist and the doctor, in particular, were kind and helpful.

Great service and care for our kids. Both kids went there today and were seen quickly but the provider took plenty of time to understand and evaluate. They are by far our favorite urgent care in Mooresville.

Very caring and efficient. Listened to concerns and offered advice which was much appreciated. Thank you!

Had to come in for a last minute COVID PCR Test for a trip to Chile. Prompt efficient and friendly. Great staff…

Great experience: friendly and knowledgeable staff, quick service, I was very pleased.

I have used this location twice and both times have been exceptional. From the front desk staff, to the easy check in process by phone, the nurse in the back who was so courteous especially not when your not feeling well. The Dr is amazing...so sweet and takes her time with you. I am so thankful for them all!

Dr. Practitioner Stephen was great! Staff was also nice.. only thing is the long wait, had online apt and that didn’t matter and said 1hr wait to what ended being 2.5 hrs from checking in to check out..

Highly recommend! Great service and pretty quick. I filled out the online form before my appointment which saved some time.

I went to get sports physicals done for 2 of my kids. They were inexpensive, so I paid cash instead of using insurance. There was no long wait. Both of my kids were seen at the same time. If my family ever needs urgent care, this is where youd find us.

My visit went great, friendly staff. I had a great experience at the AFC urgent care. I needed a COVID test before go back to work. Easy check in and got me back quickly. The facility was very clean and the nurse was very nice. Thank you so much for a great experience. I plan on coming back if needed.

Provider was efficient and super friendly! Super easy to pre-register as well.

Me and my son did a walk in for a sports physical and the receptionist was great and all they did was send a link, I clicked on it and filled out paperwork (very easy) went in back the medical assistant checked over the paperwork to be filled out after weighing and measuring and giving eye test. The Doc. came in , a very cool female Dr. checked him out we had a breif friendly conversation and we were on our way. It was like 25..00 bucks for physical . Not a person in the place so we were in and out.

Convenient online registration, short wait time. The doctors here are always so kind and attentive.

Just got done at the AFC Urgent Care with my 6 month old son. The doctors and nurses were absolutely great! Definitely recommend!

Dr. Brian and the nurse techs are amazing at this location. They are very caring and understanding. Would 10/10 recommend and take my child here.

Wow! Such nice people! I had to have a DOT physical last minute and they took care of me. I am so glad that the place I went before I ended up at AFC, stopped taking physicals at 4PM. Everyone was Awesome from the front desk to the doctor!

Took my son here ! We had the best experience here ! Front staff lady was super friendly, the nurse, and doctor we had were awesome! We didn’t wait long like most places, came in and got the job done, and got test results pretty quick! Thank you all !

Got in and out quickly for a sports physical. Staff was friendly!

Great experience!! Will only come here from now on. Super accommodating. All of the staff that I interacted with were great. Even the receptionist went out of her way to help me multiple times - and she offered my kids stickers and tiny water cups! ❤️ highly recommend

My first time here! It’s good to have things flow easily, especially when you don’t feel well!! From the front desk to the triage nurse, to the physician, 100% professional! Top notch facility!

Friendly & helpful staff. So quick! I looked at Atrium urgent care wait times (over 5 hours for several locations) but with such long waits I decided to keep looking. I’m glad I did. I was in & out very quickly. Maybe 30 minutes total. I hope I don’t have to go back anytime soon, but I would definitely come back to this office, if needed. Highly recommend!

Great experience, the doctor was extremely nice and caring and the nurse was super nice.I’m usually very nervous at doctor offices but they helped me feel calm and I extremely appreciate it!

Very friendly. They were so quick and efficient. The staff was so accommodating and helpful. I saw an actual MD and felt he was very concerned about my well being and how to get me feeling better quickly. Thank you for a wonderful experience!

Staff was friendly, kind, and very professional- explaining my condition and treatment options. Got in and out quickly - a life saver!! Thank you!!

Everything was great. Quick visit . Everyone was super nice and helpful .

Dr Montgomery is the best provider we have ever seen. I can’t say enough good things about his level of service, Knowledge and care. I brought my two year old in just before closing- dr Montgomery took his time, explained everything to me and let my son (who really dislikes doctor visits) listen to his own heart beat. I am so thankful for his care.

Great place .Did not wait.Very caring place friendly . Great Doc listens to you

All staff were very friendly and upbeat. Dr. Montgomery was our physician, and we felt that she was competent. Nobody likes to be in the position of needing to go to the urgent care, but if that need arises, this is the place to come.

Best Urgent Care in the area. They are quick and efficient. Kind and friendly staff. Never had a bad experience here.

I had a great experience at this urgent care. I had a little mishap on the mountain bike, needed stitches quick, and my wife found this location on my way home. The front desk, nurse, and doctor were great. I also got right to the back when I arrived. Very highly recommended!

Wait time was over an hour but I got to stay in my car which was nice. Once inside - everything was pretty efficient. My only complaint is they put the burden of filling my prescription on me instead of them calling it in…they said there was a shortage in drugs and I needed to call around to see if it was in stock at the pharmacy….not impressive nor fun for a super sick person…..was not efficient- just delayed me getting my medicine/relief….Dr Hurd was super awesome!

They were quick and curtious. Staff is great and friendly and they are in network for Medicare! Great place if you dont feel good.

Faster event care ever! In and out in under an hour !! Staff and doctor was great!

Highly recommend for anyone needing prompt medical attention. Staff was friendly and caring. Nurse practitioner Ashley was very knowledgeable and treated my injury with compassion and care.

It was a short wait time while other urgent care facilities that same day had 3 - 4 hour wait times. Everyone was friendly. They have a great system, so if you need to re-visit in the future you can just call and have your place set in order.Thanks,Adam

I took my granddaughter to AFC Urgent Care in Mooresville, NC and it was a great experience. They informed us when we first walked in that there would be an hour 1/2 wait which ended up being 45 min. which was great. Stefan was amazing. He gave her a covid, strep and mono test and was very good with a young adult. Dr. Montgomery was also great. She explained everything to us and we left very happy. I would highly recommend this facility.

I love this place! Caring doctors and kind staff!

I cannot say enough good things about Dr Emmett Montgomery and the nursing staff. I wish I caught my nurses name! She was incredibly kind and showed me such compassion during a difficult visit with my son. Dr Montgomery was exceptional. I never expected such an attentive, thorough and kind doctor at an urgent care. I wish he could be our pediatrician! I’ve never received care this good before. He also followed up to check on our son. I’m just blown away. AMAZING! I won’t be nervous to take my kids or self to an urgent care ever again. I didn’t know this level of service existed at urgent cares.

I needed to find medical treatment for my ear ache on a Sunday, which I knew would be difficult, expensive and extremely time consuming. I’m very happy to say none of those things were true at AFC. From the time I checked in I had a perfect experience, it was everything a medical visit should b. All the staff wer pleasant, friendly, efficient and obviously knowledgeable medical professionals. I would recommend AFC without reservations for any medical treatment and I will use their services in the future.

Went in after suffering through the weekend with a sore throat. I got in right away with very minimal waiting. The nurses were so thorough and took two different tests to rule out COVID and strep and when they came out negative, they still had an answer for me and a solution. Everyone was incredibly friendly, professional, and the atmosphere was so pleasant. I would definitely recommend their services.

Great Experience! The staff was was wonderful, friendly even though they were busy, especially during Covid. They had everyone wait in their cars so there wasn’t a bunch of sick people in a waiting area with others. Even though they mentioned I should of went to the hospital for my laceration they gave me the best care possible. Dr. Hurd was great and so was the nurse (very calming, personable). The facility was super clean and only had to wait about an hour to be seen. Would definitely recommend.

Made an appointment the day before to be seen - arrive to be told that it would be a 3 hour wait and that the appointment doesn’t hold your spot. Asked if I could wait at home and was told yes, but once they called you only had 5 minutes to arrive.

Low wait time. Addressed all my concerns. Fair pricing

Front office and nurses were awesome I made an appointment prior to coming in to reserve the time I checked in and loved that we waited in our vehicle to be called back. The nurse was so kind to my child and got the vitals needed promptly. The Doctor came in after the test results were received he was swift with his diagnosis and sent us on our way.

I legitimately love this urgent care. My kids ALWAYS get sick on weekends and I’m always happy to go to this AFC because every single person we encounter, from the desk, to the nurses/PAs, to the doctors are all so pleasant (and a bonus that they’re great with the kids). I would give them 10 stars if I could.

We had a great experience at AFC from the check-in, to the nurse and the doctor. Everyone was friendly and spoke to my son in a caring way. The office and example rooms were clean and set up well. I was pleasantly surprised and highly recommend!

I was treated with kindness, professionalism, and seen promptly.

Terrific and easy experience! The staff and doctors were friendly and helpful. They were very knowledgeable and had me in and out quickly for an x-ray. Overall, a very good experience!

At first we went to Novant Health and couldnt even get anyone to answer the phone let alone be allowed to walk in the place. We decided to drive over to AFC and it was a 180! Walked in the gorgeous facility with friendly people. Check in took minutes with smiling faces and within 10 minutes I was getting my vitals checked. Waited about 10 minutes for the doc but with a TV in the patient room it went by very quickly. The doc had great bedside manor, asked all the right questions and was able to prescribe meds that had me up and walking in 24 hrs. If you need an Urgent Care do not overlook AFC. It was fantastic!

They were understanding and nice throughout my DOT Physical.

I had called ahead at the AFC Urgrnt Care and the girl was really nice vfc and told me at that bvb time it was approximately a 15 minute wait time so I came right over and I brought all my medical information with me so to help them. After filling out some forms they got me in within about 35 to 40 minutes. The nurse was very thorough and so was the doctor and I was out pretty fast. It was one of the best Urgent Cares I have been too.

Always a great experience, wonderful staff,Doctors and nurses!

AFC Urgent Care was very good at checking my Mother out. Definitely recommend them.

This Urgent Care Center is by far the absolute BEST urgent care facility I’ve EVER been to!!! They were extremely friendly and outgoing. From the receptionist to the nursing staff and doctor, everyone’s attitude, professionalism, and demeanor was top notch! I was prepared to give up to a couple of hours of my time but I was in and out in less than 30 minutes or so. I actually ended up having an option to get a shot or take pills. The doctor was very understanding as well as down to earth as he explained what each would do and it made sense to get the shot . The nurse who administered the shot quickly eased my tension and was done in no time before I felt the effects of the shot which hurt like a MONKEY!!! The soreness let up after a few minutes (like she said) and I was on my way within a few minutes afterwards. I’ll be going here ONLY for all of my future urgent care needs. They truly deserve these 5 stars and more.

Every time my is here we get exceptional care. Never has been a disappointment.

Check-in was pleasant with less wait than the other urgent cares. Office was clean and spacious. They suggested patients wait in their car to prevent the spread of germs. The doctor made a quick and accurate diagnosis. Medicine was electronically sent to the pharmacy for quick pick up.

Great experience all around, staff was top notch and fast

Been here twice with my toddler and both visits were great! In and out and great customer service. You can tell they really care. Dr Montgomery at our last visit was the sweetest and great with kids.

Quick clean and great care! Thank you for taking care of my daughter.

Best experience ever for having to go to the doctor! Very professional! In and out with very little wait time especially for just walking in! Great Experience! Thanks!

Dr Emmett Montgomery was the best doctor we could have hoped for. He was kind, empathetic, and gave us his full attention and time to walk through our son’s results and next steps. We had the kindest nurse as well. Everyone was phenomenal.

Dr. Montgomery was fantastic. Brought my 4 year old daughter in with a cut. He and his team were very calm and supportive to help keep my little girl calm as well. Will always come back here when in a pinch. Wait times are usually very brief and care is quick and efficient so you are not spending your entire day there.

This urgent care is great! They go into the details with your health more so than my PCP. I prefer to bring my family here for diagnosis just for that alone. Always in and out and leave with answers to help you get better.

So impressed! Ive never had anything nice to say about an Urgent Care experience, until now. The entire staff was very kind. Given that I came in on Christmas Eve, during spikes in Covid, that is a win in itself. My wait was very reasonable, again, considering circumstances. Dr. Doan was sympathetic to my test results AND listened to my specific concerns beyond what the data showed. I am so grateful for the truly unexpected kindness and care I received. Ill update when I see the bill. ;)

We walked in and was greeted with a smile. Wed been expecting to wait hours given the stress of covid, but was pleasantly surprised that we were in and out within an hour. Everyone we encountered was super pleasant and helpful. Id highly recommend if youre in need of an urgent care.

Very friendly attentive and knowledgeable staff and Doctor! We were seen quickly and a diagnosis made on the spot - and meds prescribed for the solve. Would highly recommend!!

Best urgent care experience ever!!!Friendly and intelligent staff. Provider was kind and addressed all questions I had. They understand the meaning of urgent care and worked to provide everyone with a timely and pleasant experience. I will return if ever in need.

I have taken our family to AFC Mooresville several times since they opened. We have been there through Covid and have always had great care. Typically you get in and out fairly quickly. I had one instance where I was in a room for over 40 mins - only one doctor was in and place was packed. We really like Dr. Montgomery. He takes his time to really understand your issues and listens to your concerns and wants. I would not hesitate to go there for any medical needs for our family and highly recommend this office.

Great experience. Very thorough exam and felt like the doctor and nurses/X-ray tech were super sweet and listened to my concerns. Best urgent care I’ve ever been to. Would definitely recommend!! :)

Typically I’m not a fan of urgent cares because I receive less than satisfactory service due to the doctors trying to get people in and out quickly. But this urgent care was different. The staff were extremely friendly. Very clean facility. Easy, quick service. I saw Dr. John Cuong Doan and he had such great bedside manner. He took the time to explain everything to me. I did not leave feeling confused or rushed like I usually do with other urgent cares. I was really impressed and felt like I received such great service. I will definitely be going here again for any future urgent care needs.

My son needed a COVID test done for school and they got him in quickly. It did not take long for the results.They have a great staff from the front desk to medical assistant and the doctor.They explained everything to my son and me.They made both of us feel very comfortable and that we were in good hands. The Facility was very clean.

As long as you do your preregistration online ahead of your appointment, this a smooth operation. Staff and doctors are very cordial and knowledgeable.

These guys are GREAT! Every one from the front desk to Brian the doctor who treated me, all were professional, knowledge, and pleasant. They put the care in healthcare.Thank you all

From the time I walked in, I was greeted right away and they were a great group of woman working at the front desk. I did not wait long at all. They were all very friendly worked quickly to have me seen.Dr John Cuong Doan MD had came in right away and was very kind and friendly. I would recommend going here. I have been to a couple other Urgent Cares thru the years but this one has five stars from me and if I need to go again I will choose this one and return to the number one Urgent Care in Mooresville.

Had to go to an urgent care to have some symptoms checked and to get a Covid rapid test. Other places either had websites that were a pain to use or didn’t have a good reservation system. Decided to try AFC in Mooresville and was completely satisfied with their online reservation system. When I checked in, the two folks at reception were friendly, efficient, and helpful. I was escorted back to an exam room with minimal wait time, and found the entire facility clean, professional and, for lack of a better term, modern. The nurse was also a pro…exactly what you hope for. But the most impressive part of my visit was with the doctor who met with me to give me my test results, and to discuss my symptoms. Holy cow…she was like the perfect doc you’d see on a TV show - very interested in my issues, great listener, friendly and took her time checking all my vitals. I felt like I received a very thorough examination. I will definitely return to AFC when I need urgent care - I give them a rating of exceeding expectations!!

Excellent attention. Good professional. Dr. Lapham is excellent.

The ladies at the front desk called me by my name when I arrived. That made me feel that they were on top of things. Dr. Herd, my Doctor was wonderful and kept me informed as she stitched up my hand. I would definitely go back if I needed them again!

I needed PCR test for traveling to Japan. They are very helpful when I first called them to ask some questions and also on the day I got tested. All the staff and doctor are friendly. The place is nice and clean. They even gave me a call next morning to make sure if I got the result. Thanks for your great service!!

Easy registration, had no wait time, very nice staff, thorough doctor

Best care I’ve received! So grateful for the amazing upfront staff, nurses and doctors here

Everyone was so nice and friendly. Made me feel so welcome.

The doctor was very professional and helpful. Seems to really care about the patients. On line check was easy. You do need to be patient as like all urgent care places they are low in staff and lots of people coming in. Care was good and that is what matters!

This place never fails to be awesome. Always in and out. They also understand and hear you when you know what’s normal for your body. For example, I know whenever my glands under my ears swell, I have a sinus infection. I was in and out in under an hour. Best urgent care I’ve been to👍👍👍

Quick and everyone was very friendly and helpful.

I cannot begin to show how thankful I am for the staff at AFC in Mooresville. My daughter had really started to decline midday and I needed to have her seen by a provider asap. I did have to wait due to being a walk-in but I was not refused service. Dr. Montgomery and her crew were so kind and treated me and my daughter with the utmost respect. I want to thank everyone at AFC for treating my daughter last night, THANK YOU!!

When your child is sick you need someone that understands your concern and that’s exactly what I got with Dr Hurd. Even though they were very busy and we waited a while- the exam/time my son received was well worth it.

Seen here again today. Shocked to hear I have covid, but got meds and a quick diagnosis. Staff and doctors super nice and helpful.

Great experience! Professional and efficient, considerate and caring staff. Diagnosed my child’s condition and provided a treatment plan. Highly recommend.

They seemed very concerned and caring,They were very helpful..They actually took the time to see what was really going on,I didnt feel rushed like I was unimportant.That meant alot!Thanks,Brian Jammel,You are awsome!

I was helped immediately by the office staff.Once in the examining room, the medical staff was attentive and thorough.I was given the necessary paperwork to explain my diagnosis as well as the treatment plan.I am extremely pleased with AFC and highly recommend them as the go to place for any emergency.Susanne

Made an appointment on line and one hour after my appointment still had not been seen by provider,When I asked when I was going to be seen I was told that it was first come first serve. When I said I had an appointment I was told that they did not take appointments. The reality is I went online and made an appointment using their software. I got a confirmation of my appointment. Go somewhere else for urgent care!

Staff was amazing got in an out within a hour dr heard is the best!! My favorite urgent care!!Brittney was amazing get me registered in and out Angie my MA was great thank you all for your awesomeService!!!Happy new year!!

My husband cut his hand and needed attention. we started at another urgent care and was told it would be hours before he could be seen.We called AFC, they told us to come right over. Even though there were people in the waiting room, they took my husband right away. The entire staff was terrific, happy, professional and friendly. Everyone was great - the receptionist helping with the paperwork, Angela the MA, her coworker (cant remember her name) and Dr Hurd. It had to be the best experience he has ever had with an urgent situation. While I hope there is no reason for future urgent care visits, i know where i will go when the need arises - AFC Urgent Care in Mooresville.

It is a mixed review, I have been to this place 3 times, 2 of them were great. Doctor was exceptional.Staff has always been excellentBut if you are going to be seeing by MARIE HURD, I DO NOT RECOMMEND HER!! she is just going to make you waste your time.I unfortunately have covid and she prescribed to sit outside in the sunshine and take Tylenol and MotrinIt’s been 6 days and I’m still following her “advice” and nothing has improve.I just called and try to get a prescription for antibiotic to PREVENT or treat a pneumonia!!!! And her advice was to go to the EROK, I KNOW I can do that, i know I have that option but first of all that’s the last step that should be taken (we all know that’s the last step now days!! That is the reason why everyday there’s more and more urgent care centers!!!)And second, what was the point then on trying to be “under her care”, I paid out of pocket for my visit and for her to send me to the ER??Very bad doctor and like I said, I have seen other doctors, I just don’t recommend this one! MARIE HURD

My visit to AFC Urgent Care was excellent. The staff in the front were very professional, timely and courteous, especially on a beautiful sunny Sunday when you are inside manning a window. I saw Dr. Hurd for a Covid diagnosis which was a positive diagnosis unfortunately. Dr Hurd was very thorough and had a wonderful approach to me as a patient. Very impressed with every aspect of this practice. Thank you all!

Great customer service, friendly and professional. Quick results but never rushed!

Thank you for getting us in and out quickly! my toddler was terrified but the staff did what was needed, tried their best to console him, and we were on our way. Greatly appreciate a fairly smooth visit!

Can’t say enough great things about this practice. Bedside manner is superb. Quick but still willing to sit and talk rather than hurry you out.

I was visiting from out of state over a weekend, and ended up needing to go 30 minutes before they closed on Sunday. Everyone was so nice, and they saw me super quick. They really helped me out in a crunch and were super friendly. Thank you so much!

Great urgent care. The staff was very kind and the MD did a thorough assessment on

After being turned away from another urgent care I found AFC.Support staff, nurses and doctor, all great. They treated my dog bite promptly. Great staff and experience.