Best urgent care we ever been to!! Patty the PA is wonderful. Not much of a sense of humor but right on point with diagnosis and treatment. We arrived and within 10 min brought to be seen. We were in and out ! Myself and my son have been seen there. Very friendly front staff also. Highly recommended.
Reserved a time slot on their web page (on a Sunday, no less). Got a text about 20 minutes prior, saying I should drive over. Within less than 10 minutes I was being seen by a doctor. Was extremely impressed with the efficiency of the time slot process. Doctor was knowledgeable and empathetic, and a good listener. Would definitely recommend using the web reservation process so there is very little delay sitting in the waiting room.
Ive been here a few times with different family members. The office is always clean, staff are patient and accommodating and the medical professionals dont rush you out, even if its close to closing time. Diagnosis are on point. I highly recommend this practice.
I was very sick today. I went to The walk in clinic in MarstonSt Lawrence.The receptionist said I had no insurance and was not able to see me. I assured her that I had insurance, and she said I cant find it and sent me away. I walk in to AFC and they did the most. The girls in the front was very knowledgeable took the time to call and verify my Insurance.I was able to been seen. Thank God ! I recommend Afc urgent care. Knowledgeable people I was seen right away.
Today I injured myself and cut my right hand. I drove to AFC Urgent Care in Methuen. I arrived about 5pm and quickly registed and within 10 min was seen. The staff was courteous and professional. Within another 10 min was seen by physician that I would describe her as very personable, professional, caring and courteous. In another 20min, I was cleaned up, stitched up and given instructions for self care and when to return. Very Grateful for the staff at AFC Urgent Care MethuenThank You,Marcel
The staff seem caring. Got an immediate appointment via internet. Was seen very quickly. They are able to order tests and call prescriptions in to my pharmacy of choice. A phone call with a concern was promptly addressed. Better than my pcp.
Service was good but they don’t honor online scheduling at all. No matter if you book online and show on time they will only see you after the walk ins are seen
Went into urgent care for a tetanus booster after stepping on a rusted old nail while pregnant. There was no line or wait, and I was taken care of quickly! Everyone was pleasant especially the nurse who took my vital- so soft spoken and great customer service!Definitely a great alternative to the emergency room.
Physician Assistant chose getting out of work on time instead of giving me a much needed Asthma treatment. Arrived at 7:25 for a 7:30 appointment. I was the only one there and sat for a bit waiting to go in. Told the Physician Assistant that my breathing (Asthma) had been getting worse the last 2 days and I didnt feel like my inhaler was working. Ive also been having an itchy throat, nose and occasional dry cough and sneeze. They tested me for both Strep and Covid in which both were negative. Temp was 99.1. Said she would do an X-ray but no one was there to do it. She acknowledged that she heard some wheezing and said she could do a breathing treatment (which I felt I needed) but then said, What time is it? I told her 7:52 in which she replied, I would do it but my friends would be upset because they want to get out of here. Since when is how your coworkers feel a priority over treating a patient?!? She asked if I had a nebulizer at home and I do. So she said shell send a script for the solution to CVS ( When I got to CVS they said that not enough information was given for the insurance to approve it). I asked about possibly getting a different inhaler and was told that they cant prescribe a steroid (although she prescribed me Prednisone which a steroid) and Id have to go to my PCP. How is this place an URGENT CARE?! Very unhappy with the experience and complete disregard for what I needed as a patient. PA, Amanda, you might want to reconsider a job in healthcare if your “friends” feelings are more important than your patient. Do better!
This is my second time going to this facility and it doesnt disappoint. The staff is friendly and are really good with kids. The first time I was there for myself this time it was for my son who came out with an ear infection. Thank God they were open. I was able to get his ear flushed and antibiotics sent over to the pharmacy.
Just had the worst experience with this facility. I got stung 3 times by hornets. My legs are VERY swollen and red. Rash is around my leg. The nurse practitioner would not do anything for me. Told me it was normal. She acted like I was wasting her time. She told me to watch it for 5 days and come back if not better. I explained that I was traveling internationally and was worried. She told me I could go to an urgent care in the country I will be in. VERY UNPROFESSIONAL.I have been here before with bug bites and they always help me with some steroids. The swelling and rash I have is NOT normal.Will not be allowing her to see me again!
We bought my mom in recently for leg pain . Minimal wait time , very helpful & caring by not letting my mom walk far, by putting her in child exam room with low seat/ exam table . PA was extremely informative, very caring & knowledgeable. She sent us to Haverhill Urgent Care for an X-ray ,and called within a few hours with results .Office was Clean, staff was thorough and very kind .Highly recommend!
Super impressed with how very well prepared they are for just about anything. I received an eye exam and was able to get quickly diagnosed and has my prescription sent over right away.
Very friendly and attentive staff , from the reception desk to the nurse / medical assistant all the way to the doctor. If Im ever in need of urgent care again, I will be back . Will definitely recommend AFC to friends and family.
My 4 yr old son Jameson was very sick today and the nurse Javi was absolutely amazing. She made him feel so comfortable and took the time to explain to him what was going to happen. Thank you! I brought my daughter in the next day and had the same nurse and she was just as wonderful with my special needs daughter.
They were friendly , there were two people before me but I was only there for maybe 45 minutes total .. from beginning to end.. I even had X-rays done . SO much better than going to an ER !!
They took me in very quickly,I was seen by a very nice nurse practitioner, and my prescriptions were sent right over to the pharmacy. I was in there a total of about 25 min. It was extremely easy and everyone was very helpful. I would recommend this clinic to anyone. It beats the ER 100 x over!
Today was the first time Ive been to this clinic and I had a really good experience. The receptionist was very friendly and efficient and I only had to wait for about 15 minutes to see the dr. And the dr was also very pleasant and helpful. I would highly recommend this clinic.
100% satisfied with every aspect of my visit. I called ahead to be placed in queue and when I got there I waited maybe five minutes to be taken back to an exam room. I was seen by a very friendly and competent PA who listened to me and explained everything she was going to do. I think my visit lasted 15 minutes at most, but I never felt rushed. In short, I would go back to these folks whenever the occasion arises that I need medical care and cant go to my own doctor.
I was attended to quickly. The nurses were thorough, professional and polite. It was a positive experience.
After showing up at my primarys office and not being able to be seen I did an online search and found AfC. I was able to register online, walk in and use my insurance to be seen in less than 15 minutes.AfC is Prompt curteous and efficient it is great to have this option right in our town.
Tina W. was great! I make the appt. online, pre-registered and got right in on time.Staff were friendly and no stress. Clean environment and quiet. Tina was friendly, knowledgable and efficient. This is my go to place when I dont need to see my primary.
From the beginning of the check in the process was so pleasant. The receptionist in the front was amazing to the medical assistant, then came the physician how understanding he was and took the time to hear us out. I didn’t feel as if I was being rushed out the door! I highly recommend this place how relieved I was leaving the office. 5 stars is an understatement I would have filled this up with stars if allowed too! Thank you, for attending to my loved ones!
Very nice people, fast service. Doctor was awesome..got stitches out was in and out in like 10 mins..GREAT GREAT PLACE THX
Everyone was super nice and I was in and out. The entrance is a little weird, make sure you go through the entrance that says Urgent Care. They have signs pointing in the other direction, but disregard them.
From receptionist, to techs, nurses (Nicki and I forget the mans name - Eduard?), and PA-C Penta - top-notch service and communication. Excellent patient (customer) service.
I have been a Patient at afc urgent care, methuen. Ma several times over the past two years and the receptionists, technicians, and medical staff have always been considerate, professional and proficient in their diagnosis and treatment.
Every time I go here or any other location ( n.andover or haverhill) we always have a great experience. Staff is great... medical personnel are as well. Thank you!
I initially saw many reviews saying there was a short wait time when you’ve booked an appointment online, so I chose to take my daughter here when she had a cough. However my appointment time was 4:59 and I didn’t get to speak with a practitioner until almost 6:10 PM. The rooms were clean and satisfactory. The NP was kind and understanding. I don’t know if I would be back or recommend this over any other urgent care.
I brought George in today, New Years Eve, when everyone seems to be feeling ill. We had just a little wait and after receiving a firm diagnosis with instructions, we were out in a very reasonable time. Victoria NP, and staff were each pleasant and knowledgeable.
Always have the best experience at UFC in Methuen, MAOne of the best places the health industries have created is an urgent care facility. I have elderly parents and when they need to be seen by a doctor right away it’s been the best place to take them, the quality of care is awesome. The time spent is no where near going to an emergency room. I’m grateful for the PA’s, nurses and all of the important folks involved in ensuring my parents get quality care. I can’t thank you all enough for that!!
I went in yesterday due to feeling sick. It was a very pleasant experience considering I was sick. I had the flu. My gf went in the next day to get checked for the same thing. I brought her and went in, mask and all. As she was checking in I was asked if I tested positive and I said yes for the flu, then was asked really rudely can you wait in your car so we dont spread anything, thanks and just turned away. My gf said she told her that she has the same thing as me and the lady said you havent tested positive yet.... Yet she didnt even ask her to put a mask on, in case she had the flu as well. So flu like symptoms, freezing and sweating, and high temp... Fine until she tests positive.... Maybe not the best career choice.It can be a nice and smooth experience, with the right people.
I went today and I was in and out in a timely manner. They were all very nice & professional. You can definitely tell they care about you when you are there. You dont feel rushed and you do feel heard... I will definitely recommend. They are so thoughtful the Nurse even printed out information to the nearest Cvs for me to pick up medication because I was not near my home. I give them 5+ stars...
Scott and his staff took care of my wife expeditiously and with precision stitches to close a very wide gash. She is feeling better already. Thank you once again for your expertise and caring approach to your patients.
100% satisfied with the attention and care I received from the front desk staff and physician assistant.
Our family loves AFC UC Methuen!! ❤️We drive an hour just to go here.The staff is so professional but also super sweet and caring.My husband is a health care provider and he has the highest opinion of the providers - they are among the best in the state.
Staff at the front desk were very friendly and approachable. The physician and assistant who treated me were very helpful and listened to my concerns. I will definitely come back for medical services.
I thought all the ladies were very nice. Dr. And nurse was very educated. The only issue is the registration online. It did not work both times I went there(6 months apart). If it wasnt for that Id give this business a 5 star.
I had a wonderful experience at AFC urgent care. Dr. Nick was so nice and listened to my concerns. He is WONDERFUL!!! Nurse Melissa is so sweet and funny. She made me forget I was felling awful.
My experience was amazing, specially when I called and the receptionist was amazing and solved all my doubts.
Very sore throat and cough. Decided to go to AFC Urgent Care on Sunday. Requested and received same-day appointment and filled out check-in forms online. Checked-in at site. Examined by nurse practitioner. Tests ordered, taken and results given with quick turnaround. Very professional and efficient.
I always do pre registration online, I noticed tlout shorten the wait time. I checked in at the front desk have the reception my insurance card. Sat down for not even 10 mins. Got in the room the MA, was all business took vital signs asked what was wrong with me. She was very time efficient. The whole visit took 30 mins. I was in and out. This has always been my go to AFC for myself and my children.
Great experience, Elsie works the front desk, very pleasant, professional and thorough. Nicoury, was the medical assistant great bedside manner! Appreciate and acknowledge your employee’s very hard to find good ones.
Ive been suffering for a while with ear and throat pain, so I made an appointment and went in on a Sunday morning. Service was very quick, I dont think I had to wait 10 minutes, and the NP that I saw was very nice and listened to what I had to say. Everybody that I came in contact with was very helpful and cordial.
The people at the front desk of this establishment are very nice and professional. And the Doctor Who attended to my care; Dr. Jillian felt like a mother of my own. Her kindness, professionalism and the attention to my care was amazing. I think her kind greeting and smile cured my foot the moment she walked in. Thank You Urgent Care.Julio Cesar Bernabel
I have been to AFC Urgent Care twice. Once with an appointment and once without. Everyone was so nice and I was in and out within 30 minutes. I will definitely use them again should I need to.
I had a billing issue from the craziness of Covid in 2021 come back up just last week. The billing department looked into everything quickly and took care of the problem. It was a minor pain and stress to us but their quickness to resolve it and friendly way of going about it was appreciated. It was good to know that it wasn’t all about a bottom line and customer service was an actual part of how they want to operate.
Always simple and easy to make an appointment here. Everyone is pleasant and helpful. Its where I go when I cant get in to see my PCP and I am not feeling well. The NP diagnosed a sinus infection after I had been sick for a week.
This place is excellent for day to day medical needs that dont necessarily require your PCP. The facility is immaculate, there is plenty of parking, and the online check in process is super easy and efficient. Dont let bad experiences at other clinics steer you away from this terrific establishment!
A plus rating. Staff are all helpful, patient and understanding. Help to solve my issues with minimal pain or stress.
Very happy with the service. I always make an appointment. We are new to the area and our PCP is a little far, so the convenience cannot be beat. They’re only a mile from us! We are generally in and our very quickly. They’re even great with my young children. The wait is never bad, even on the weekend.
This urgent care location has always been good to us. I started coming here, right in the height of the pandemic—they were one of the few places that could accommodate testing when it was so scarce. They were friendly, helpful, and went out of their way to make sure I could get in even when they’re packed to the brim. The care providers have been nothing but kind, understanding, and fluent in all diagnostics. I’ve chosen to bring my young child here in the last two events of his illness as they are quick, accurate, and very good with children. All staff has been great in handling our care, they even spoil my child with stickers. I have nothing but good things to say about this facility.
What a great experience! Dr. Jill was attentive and empathetic. She really listened to my spouse and then conveyed her diagnosis and care plan clearly. The office staff was friendly, too. We highly recommend this urgent care location.
3 weeks after mismanaging my labs with the potential for a type of tic disease diagnosis I still haven’t heard back from the Methuen Ma team. I called several times and was told that they are just so busy and most likely won’t hear back from anyone, says the young lady answering the phone. I asked to speak with a manger after several failed attempts and was told that Kathy who manages 4 locations is just to busy and you most likely won’t here from her either. No compassion! After rescheduling my blood work through my primary care the blood work was done correctly and a diagnosis of tic disease was provided. They never took into consideration my health and wellness. I was told that my liver and kidney functions were way off and was prescribed the appropriate treatment. So glad they care enough about their patients as their slogans say. They should be ashamed and I warn others to not seek convenience over your real Doctor. Love to hear back from this compassionate team they say they have. First time I have ever written a review good or bad! I will also find other mechanisms to share my review.
Every time I have gone for my self and have brought someone else. They are very quick efficient and knowledgeable .
Scheduling an appt online was easy and beneficial. I didn’t have to wait long, just a few minutes. Everyone was friendly and patient. The physician sent the script to my pharmacy which was ready when I arrived to pick up. All in all, a very good smooth experience (Especially when you’re not feeling well).
Went back on 3/25/23. Not feeling well. Again the staff was excellent. They really go above and beyond and taking the time to listen to your concerns.I arrived 30 minutes early for my appointment as I was coming from my surgeons office and the front desk staff was very helpful and friendly to everyone that came in while I was waiting.The staff was very helpful from start to finish. I walk with a cane and not very steady on my feet. They helped me out but not over bearing. I knew last night I had an infection and was able to get an appointment the next morning. The doctor called a prescription into Target and was ready by the time I got there.
Absolutely ridiculous service, was rushed and the doctor didnt even listen to what I was saying and kept repeating herself over and over. Went in for an issue going on for over 3 weeks and was told it was allergies. Explained how I am already taking allergy medicine, on top of other medication that should have helped this but kept saying their is nothing she can do. Didnt even look at the back of my throat, feel my lymph nodes, in and out within 2 minutes. I went to my own doctor when he got back from vacation and I had a bacterial infection that required antibiotics. Within 2 days, I was already back to my normal self. Thanks for taking my money and not listening to your patients since your patients know more about their body than you. Its not like I was expecting anything out of the ordinary. I will never return here...
Visited Methuen urgent care today with my daughter for an ear ache. Did the online registration then at the office just had to give name. Very time efficient and friendly. We were done in an hour and loved that the doctor explained everything to my daughter. Definitely recommend!
My daughter got bit by a stray dog and we were concerned about rabies or whatever else. From the second we came into the door the front desk people were friendly and kind. The doctor we saw was really patient, kind and friendly with my daughter who is special needs. And the nurse that came in to give her a shot was very good with her again very kind and mindful about who she was dealing with.Karen
Great experience here. I made a reservation ahead of time. When I arrived, check in was easy, and I was taken to an exam room about 5-7 minutes after my reservation time. Both the nurse who took my vitals and the NP were very kind and caring and did a great job explaining what they were doing and my diagnosis. I will return.
I was pleasantly surprised. Online registration was intuitive. I was saying the timely manner. Everyone was pleasant. Most importantly, I got the care that I needed. I would highly recommend this urgent care facility
Fast, clean and friendly. The checkin person was very helpful when I told her I had a hearing issue and spoke clearly and slowly. The medical assistant was helpful and upbeat. The doctor was prompt, pleasant and knowledgeable. I was in and out in 30 minutes. I will absolutely come here again over any other urgent care centers near me.
The open hours were very convenient. Staff was quick, efficient and very polite.
Staff was extremely professional and friendly. Made the whole experience so much better. I made an appointment, it was pretty busy so I did have to wait a little bit. I don’t mind after realize how quick the process went. I read some of the other reviews. Yes the chairs are a little faded but what do you expect when so many people are in and sitting day in and day out. I felt the place was super clean. It’s an urgent care they can’t do everything but just enough to get you answers you may need.
I was there on 9/14/2022. Sydney the front desk medical secretary was extremely nice. She was very nice to my 4 yr old son. I also noticed that she was polite to the other patients that came in. I called back that same day because I needed a doctors note for my sons school. She made sure that note was given to me. This young lady deserves to be recognized for best customer service of the month. THANK YOU SYDNEY. Keep up the good work.
Online check-in/registration process was smooth, office staff was attentive and friendly, and the MA and PA were awesome. I felt listened to and not dismissed even though I was only there for something minor. Would recommend this AFC definitely!
Came in for a small emergency injury. Folks were pleasant and efficient and I wil go here again when needed!
Went in for a simple ear infection. Was a little busy but the nurses were very patient, apologetic and vocal about what was happening. I was in and out within 35 mins and my prescription was ready working 30 mins. Great experience.
Fast and friendly. Very convenient. Clean environment. Good staff. The doctor was very helpful.
Kind staff, good service. Within an hour I was treated and given a prescription. Couldnt ask for much more.
Very courteous staff. Fast service. I was not rushed out.
As always another positive experience visiting AFC. They are always quick professional and they care about their patients. I have never experienced an Unnecessarily long wait nor have I ever felt my appointment was rushed. I am grateful to have in this place in my area so that I don’t have to spend several hours at one of our local hospitals. The co-pay is also a lot more reasonable. I would highly recommend a visit to this place when you need treatment and I’m not feeling well and don’t feel like going to the emergency room.
I was there for my daughter and they took her earlier then her appointment once they realized the urgency even though I wasn’t the nicest because of the situation. They understood a mother’s emotion. Very good heart people. Highly recommend. Hard to find kind heart people these days. Thank you for your service.
I took my daughter to this location Sat. 04/01/23. My daughter was coughing, had sore throat, and had a low grade fever. In the visits I had here before, they had always been thorough and very nice. Well, upon examination by the doctor and after the testing she went through, they found nothing to be wrong with my daughter. I found it odd that the doctor passed off my daughter’s condition as such when she was clearly ill. The physician said it was allergies, but even clearly stated that there were sounds on the right side of my daughter’s chest. Three days later, my daughter’s condition worsened. I took her to our regular doctor only to be diagnosed with pneumonia. I was extremely disappointed to have had this happen to my daughter. I do not plan to return.
Have used this facility 3 times recently for 3 different things and as a critical care nurse of 21 years I find this place clean, friendly and staff efficient/knowledgeable. Longest wait 1 time 20 minutes which is nothing compared to other places. Highly recommended and have had 3 different practitioners at each visit. Great with my kids too!!
Was a great experience! Fast, thorough, knowledgeable and reasonable doctors. Thanks so much for making a very long frustrating situation turn into an easy fix! Appreciate in which the ease you operate! Thanks!
Able to get an appointment on short notice. The nurse practitioner who examined me was thorough and did not rush me. She carefully and patiently listened to me. Great experience.
Best Urgent Care! I was greeted promptly at the front desk by Cydney. She is pleasant, efficient, fast and has it all together. Check in was super easy. As I sat in the waiting room, I heard her telling each patient as they left hope you feel better. Such a nice closing to a visit, for patients. Entire staff has it all together.
Made appointment, filled out paperwork got there and there was one person at front desk and the line to check in was 7 people deep. People filling out forms holding up line. Waited in line 20 minutes, making me late for appointment ,proceeded to wait anothet 20 minutes for a 3 minute visit.
Got an appointment right away, front desk was quick & efficient, let me speak without being interrupted & listened to all of my concerns while being prompt. Was tested & seen by a nurse & doctor all under an hour which is golden in this day & age if you ask me. Super easy to get too, 12/10 would recommend! Am used to going to the one in haverhill but since they’ve closed this will be my new pick.
I made an appointment and went here for abdominal pain and when I finally saw someone, I was told Just go to the ER. We dont even have an X-Ray and they sent me on my way. They provided no actual service for me, but they had no problem charging my insurance with 5 different claims. They want to try and charge me over $1000 after insurance for 2 60+ minute visits and then another 2 45 minute visits, when again, they did not actually do anything for me.Update: After 5 months of appeals and spending a lot of time and effort on my part to straighten this out, Im stuck with a $238 bill just because the doctor walked into the room I was in. Ive never felt more scammed or taken advantage of from any business or medical facility.Just to reiterate, I was charged $238 for a 45+ minute doctors visit because I was brought into a room, a doctor walked in, asked where the pain was, I told him my abdomen, and he told me to go to the ER because they dont even have an X-Ray.The doctor who saw me and and claimed it was 45+ minutes was Richard Wesphaver. My insurance said the appeal was denied because the doctor stands by this being 45+ minutesDO NOT COME HERE FOR ANY EMERGENCYUpdate 2: I have emailed the email address they put in their reply, and never got any answer back. They just put that in their reply to make it look like they are trying to help me, but do not want to put in the effort to ACTUALLY help me.Update 3: They never responded to my email asking for help with these billing issues, and they now have a debt collection company going after me for the incorrect amount of money. My claim now says $213, but theyre trying to collect $494.Ive never experienced anything like this before. This should be illegal.
Excellent. Receptionist welcoming and very efficient entering data. Assessmnt and intake gathering by assistant/nurse very efficient. NP or PA very responsive. Had results of urine sample within minutes and sent prescription to Pharmacy. I would highly reccomend this Urgent Care. Thank you!
I was seen in a timely manner. Everyone was very professional and kind. The entire experience was quick and efficient.
Online pre-registration was so quick and easy to use. Wait was not long and visit was only about an hour. Super clean exam rooms and waiting area. Super friendly staff! Highly satisfied and would recommend!!
I’ve had two excellent experiences here since we moved to the area in May, once for myself and once for my 2.5 year old. Both times the front desk was helpful and efficient, the medical assistants were friendly and helpful and the providers were great. Both times I made an appointment online and was seen within 10 minutes of the appointment time. My PCP and my childrens’ pediatrician are still in Medford, so it’s great to have this option barely a mile from our home when we are in a pinch. Can’t recommend enough!
The girl at the front desk was so nice, and Dr. Antonio Penta was awesome, they are so caring, I love them all, because they truly care about their patients, thank you all, I wish you all well!!!
I went to this place on the advice of a co-worker when I couldn’t get an appointment sooner with my own PCP. It was easy to register online and I was seen very quickly, even though it was late afternoon on a Friday. The NP that saw me was very professional and I was on my way in about an hour. All around great experience.
Update.I stopped in today for a minor medical issue, got an appointment online for within the next hour. Arrived and was seen within minutes by the nurse who was friendly and professional. Waited a very short time for the doctor who also was friendly and professional. I was heading out the door very satisfied 30 minutes after my appointment time. I would never be able to get an appointment with my primary care doctor that efficiently. Overall I am very, very happy with the care and efficiency in Methuen.During Covid. Needed a covid test for travel, this AFC had open appointments for the same evening and I was in and out within 20 minutes. Will be using again. Very pleasant and friendly staff.
On their web site they state You do not need an appointment . That is a complete lie. I arrived at 8am. First one through the door, and they told me I needed to make an appointment online. First available one was at 10:30am. 2.5 hours from then. See the front page of the web site where they state that you do not need an appointment. BOO on them. I couldnt wait for 2 hours. Poor customer service as they didnt seem to care or want to assist. See attached photo from the front webpage. For Clarity this should be removed! And state you only see people by appointment. That is more accurate.
Stop pretending you care about your patients. My wife, a mother of two came in today to be seen for her ears, didn’t have a credit card/cash to pay but offered to pay if you billed us and you flat out REFUSED to treat her! You will never get our business again! I highly recommend anyone who see’s this to choose a different urgent care! These people do NOT put the patient first!
Great staff. Doctor was issue. Very condescending for no reason. Hes lucky I was in good mood. Typical fat balding average looking middle aged guy looking at my Greek statue of a body and was jealous. Did he look at himself. Hes the high risk for heart attack, diabetes,and stroke . I have a low carb low sodium low sugar diet. I am 48 years old with less than 4% body fat. But hes making me feel like an addict for taking too many ibuprofen. Wish doctors cared this much when they were prescribing Percocet like candy and got half the country hooked.
First time at an Irgent care and I loved the service my son and I received. The front desk staff was extremely pleasant and professional. The initial intake nurse was super friendly and did her job efficiently. The nurse practitioner was very helpful and straight to the point. Although the lobby was busy I was not there for over 30 minutes. I don’t think I will be visiting the regular E.R again. I rather go here.
A very pleasant experience considering the circumstances. I did online booking so there was barely a wait, everyone who worked with me was incredibly kind and sympathetic, very gentle and knowledgeable. When I had to ask for clarification on a medication the answer was explained more in depth with patience. Not expensive either. Thank you for helping me when I was at my most miserable 💜
I have to 100% say this is the best urgent care around. They’re fast, Super nice, caring and make you feel very comfortable. . I couldn’t be more happier!! Thank you staff!!!I will always recommend
My daughter was feeling ill and I took her to the clinic where her regular doctor is and they didnt help me,because they didn’t have appointment available,So I went to AFC urgent care in Methuen and she was treated with a lot of attention and education. I really recommend this clinic, great service
The doctor here likes to make false Dcyf allegations treats you like a drug seeker even know I’ve never used a drug in my life. Stay away people worse doctors experience in my 35 years on this planet.
This urgent care has the kindest staff and doctors! They are all very knowledgeable and incredibly helpful.
Was able to easily schedule an appointment online. 0 wait time. Was treated with so much kindness and understanding about my issue and was prescribed helpful medication. Would absolutely recommend!!
Serví es were fast, professional and the health care team was amazing. Totally recommended this site
I was only in the building for a total of 20 minutes, 25 tops if you count the time I was laughing with the doctor. My son was treated quickly and efficiently, exactly the way I asked.
After finding out my PCP couldnt take me today, I contacted AFC Methuen, and got in to see them today.Everyone there was pleasant to me. They all treated me professionally and like they were interested in helping me with my problem.There was a short wait to be seen, but not more than I would have waited at my Drs office.I would recommend this location if someone is in need of urgent care.
I went there for a covid test, gave insurance information. They never bill my insurance. A year later, sent me to debt collector. Then I tried to connect between my insurance and debt..they denied talking to my insurance. Gave all the job to myself to deal with? so Am I a patient or Am I a worker there?
I went in for an ear infection. My appointment was at 2pm and i showed up at 145 and they were still at lunch but very nice about me waiting in the room... They checked me in at 2 and I was out of there in 15 minutes with a diagnosis and a very happy patient! Thank you so much!
Fantastic. They took me right in and answered my questions. I saw three people who were professional and inquisitive. They questioned, tested, treatment options and prescribed. All in short order. Id go back in a minute.
Excellent . As a nurse I found the staff to be very kind and understanding. They actually listen to what you have to say and how you are feeling. They don’t tell you how you feel. Wait time was less than 10 minutes. Nurse practitioners was very kind and knowledgeable and took the time to listen to what I had to say. Not rushed at all. They do not perform any unnecessary treatments. Definitely my go to place for Urgent Care.
I never have received better health care, period. Super welcoming staff. Very knowledgeable, professional and engaging as to my health care needs. From exam to lab work, everything was done in a top notch manner.
My visit was really great. I set up my appointment online & they tell you what time to head out. I still had to wait a bit but that’s to be expected. The employees were so nice. The ladies at the front desk and the doctor. What impressed me most was a nurse named Scarlet. I had a conversation with her about taking care of yourself and your family. Not to let other people get you down. She is so dedicated and inspired.
I walked into the office around 5:30 pm to a warm friendly front desk. The process was explained with detail and a smile! Once the forms were filled out we waited a reasonable time with a full lobby, however, I was amazed how quick I was seen with a busy lobby. The nurse assessment was quick and to the point. I was seen by the doctor diagnosed and prescription was called into my pharmacy! Great place - great location and we LOVE AFC Urgent Care!!!
I went in because I needed a rapid COVID test after being exposed (I’m vaccinated with no symptoms). They weren’t able to take me on a Sunday, but they were able to schedule me an appointment first thing Monday morning. I was in and out with my results in 20 minutes, and everyone on staff was very friendly. Nice and easy visit.
My husband and I visited AFC urgent care today for a rapid Corvid test. I found the entire process to be organized and safe. The staff was friendly and professional. I scheduled the appointments the night before on the website, it was easy and painless. We received our results within 10 minutes.
Scheduling on line was very easy, receptionist very receptive and the nurse and doctor were very knowledgeable about my ailments. Very impressed for my first time visit.
Staff was professional and helpful. Was seen relatively soon after arriving and completed my examination quickly.
My kids have been sick for weeks 7, 16 years old . First the flu now secondary issues. Nurses/medical assistants that helped us had so much patience with my little guy because he was miserable and scared. Thank you to you two ladies working at 1:20pm today on 1/12/2023. Then we met Rick, NP who also had the patience of a saint. I have been to other urgent care facilities and today changed my mind about how I feel. The staff at this site actually cared and helped. Did not brush me off and did head to toe assessments. I can’t thank you enough for the care my kids received today. Also staff missed their lunch for us because my son was that difficult. So big THANK YOU to Rick and all the staff we encountered from the desk to the back area❤️ This mama is at peace!
We booked appointments for Covid tests and things couldn’t have been smoother! We pulled up to the designated spots and called as directed and someone came out within a minute. We have two small children (under 3) and the employee who administered the test was absolutely incredible with them! The kids giggled the whole time and he made them feel very comfortable. He explained everything clearly and was very professional and personable. Once he was done, the NP came out to the car and was just as fantastic with answering any questions we had. We also received our rapid test results within an hour. I would absolutely recommend AFC Urgent Care Methuen to anyone needing to get a test!
I had a super quick, easy rapid test, and they were very friendly. It’s all done from your car. As long as you have insurance and do all the registration beforehand, it is super fast and I got my results an hour later. I went in the morning so they took me and my husband at the same time even though our apppintments were a bit scattered because of availability. So I suggest a morning time if possible. Was nervous because of some of the negative reviews, but had the easiest COVID test experience to date (granted all the others I’ve done were no cost tests).
My husband and I had an appointment to get a PCR test for travel and from the moment we walked in to the time after the test results were printed, we were very satisfied with the staff!! Both Francesca and Melina were so friendly and personable and they are an asset to this urgent care!!! We will definitely come back if needed!! Thank you ladies for a great experience!!!!
Very convenient location with the shortest wait time, the medical staff provided excellent services. instead of waiting 2 or 3 weeks for an appointment with your primary care doctor, you just walk in any time during the clinics work hours and within 1/2 hour you are done. I am very impressed with the services and very happy with the treatments.
Nicest staff I’ve ever encountered. Pre registration made the appointment incredibly quick and easy.
I had COVID and needed to get a test to verify. I made my appointment on line and went in. The on line registration was quick and easy. My appointment was right on time and my results processed in a very timely manner. I am very impressed. I will continue to do business with this Urgent care when necessary.
I highly recommend others to urgent care come see for themselves
Awesome. My NP Jill was so sweet and knowledgeable. Luckily it wasnt busy and I was in and out in less than an hour. Checking in online was also a great option. This was my second visit to this office and I couldnt be happier. My nurse was a peach, and the girls at the front desk were super sweet also! Great staff, great experience. Keep up the good work!
Picked this location as it offers free tests to MA residents as part of #stopthespread. Booked COVID Rapid test online a week prior. Process was smooth, staff was personable and answered all questions upon arrival. Even got a call the day of the appointment that we could be accommodated earlier than scheduled. Test was gentle, only slightly uncomfortable. Results were emailed in less than an hour!
Everyone was very kind and attentive. The NP was very nice as well. Overall it was a pleasant experience and went relatively quick. This is always my go to whenever I need urgent care and can’t get in to see my primary. Highly recommend
I was sceptable at first, I wasnt sure what to expect walking into an Urgent Care Clinic. The facility was very clean, for thats always the first thing I look for. The staff and the doctor were pleasant and compassionate.They were easy to talk to and made me feel very comfortable. The doctor took his time and made sure I understood everything that I needed to knowI was in there and out with a 1/2 hour. ..I was so pleased
Clinic is very convenient and easy to get to. People are nice. I was seen quickly. They have lots of hours 7 days a week. My only concern was unlike my regular doctor I did not receive any exit paperwork for care and follow-up. Everything was verbal from the doctor.Doctor was very nice but Im not really100 per cent sure when I walked outwhat totally was going on. Otherwiseall was good.
This office is amazing I have been a couple times and the doctors and staff are so nice and helpful. It’s refreshing to be in the presence of people you can tell love what they do. They are quick, office is clean and they are kind!
Staff is always professional and friendly. We have used their Rapid COVID testing services for travel for several trips. Appointment times are always adhered to. They’re our go-to place before traveling!
I was just here on 11/20/22. They are closed for lunch from 1-2pm that’s fine. But it was 2:06pm NO ONE at the front desk , no one checking people in. Nothing!! And as I’m leaving I still see them eating!!! Like??? You guys have a whole hour to eat and it’s 2:06, 6 minutes after your lunch and your still eating???Never mind that , the office and waiting room was so filthy and seats so faded out and old looking. It looked like the lobby hadn’t been cleaned in over a month. Just horrible never again
This was my first experience at AFC Urgent Care and I can honestly say I was greeted immediately, processed and was seen by a NP within 15 mile arriving. It was not a super busy day. I would return again if an issue presented itself.
I really enjoy bringing my kids to this clinic. They are quick and friendly. I haven’t spent more than 5 minutes in the waiting area before being called. I get in and out within an hour.
Receptionist didn’t want to admit she didn’t check me when my appointment was for 3:10, I called numerous times while I was waiting to make sure everything was good and they kept saying there wasn’t any rooms ready. All the sudden I get called in when nobody had even left the doctors office so they lied again. I asked the nurse who was able to see me at 4:15 and I asked what time my appointment was for and she said it was for 3:50. Own up to your mistakes instead of lying. Will never return
Everyone was very nice and they took my needs seriously. It was the fastest service Ive ever had at a walk-in clinic. Ill be going there for my last minute health care needs from now on.
Absolutely the worse customer service I have ever had.. You are supposed to stay in your car and call the phone number to tell them you are there for your appointment.. Thats fine, but no one picks up the phone. Finally walked up to the door after trying for 15 minutes. They are quick to tell you to stop and wait outside.Went in for a DOT Physical and it should have been done in one day.. 4 days later I am still getting the run around from them.. They say they need, doctors info that I already hand delivered to them 2 days ago.. I guess they are more interested in making money from COVID than servicing their customers regular needs..While there waiting a man drove up and complained he was waiting 6 hours and still didnt have a prescription called in for his wife. He also complained about them not answering the phone.
I recently discovered this place was right down the street from where I live when I sliced my thumb the other night. I called and was told they are currently not taking walk ins, but given the circumstances I should come right down and they would fit me in. I got there at just about 7:00pm. Was greeted, filled out minimal paper work and was taken right in. They got right to work getting me all cleaned and bandaged and I was back in my car and on the way home by 7:41. Everyone I dealt with was incredible. I applaud all healthcare workers especially during this time and dont want to take away from any of them, but this place is truly exceptional.
Fasted I’ve ever been in and out of an urgent care. The staff is friendly, understanding, and you can tell they care about what they are doing. 10/10 would be back
I went here to be seen quickly as my doctors office was completely booked up, and not only were all the staff friendly and personable but they were accommodating and sympathetic to my needs and extremely helpful and punctual. I have not had great experiences in the past with walk in clinics but with this experience, I know I can always count on Methuen AFC to help me when I need to be seen immediately! Thank you!! ❤️
We had a good experience. My husband and I went for a Covid test, decided to do a rapid and a PCR. Staff was friendly, we got both tests and were told we would get a call if we were positive. My rapid was negative his was positive. We got an email with our results the next day, we are both positive, but no one ever called us. Luckily we had access to email to see the results, but I found it a bit unprofessional that no one ever reached out to us.
Service was good not a long wait. I do not understand why when you needhelp you are told you need appointment. I was told all booked up try this place in North Andover. So I went home checked appointments and they had several openings at the time I was there. Went next day. Medical personal were outstanding. I would go again.
My experience while there was fine. Front desk staff were very good but PA was not as thorough as I had hoped not even looking at my sinuses when I said I had a sinus headache. Once on my medication which did not work I called back one week later to get a new script since 7 Days of an antibiotic should make you feel better. Unfortunately they said I needed to come back in again even though I had already been seen at their facility. I did not go back and waited for my own doctor the only reason I gave it at 3 is because the front staff or else I would have probably given a a two
I was pleased with the service everyone was so nice and professional from the front desk to the ma to the doctor got straight to the point and got in and out and was clean
Terrible. Do not go here. I brought my son, who was bleeding from his mouth and they turned me away for not having an appt. They asked if we had an appt and I told them it just happened and we rushed here to get looked at. The front desk person said that they were booked up and that he couldnt be seen without an appt. (Given there were no other cars in the parking lot and the door clearly stated that No Appointment was needed). We went to another Urgent Care that took my son in right away without an appt.
Very courteous and organized. Some of the procedures to follow were a bit confusing, but my reason for being there was worth it. Very apologetic for a rather long wait (30 minutes after my scheduled appointment) but they were really busy, so I cant complain. Be patient.
This care center is outstanding. I waited for maybe 15 minutes before being called to the check up room, and was in and out of the whole place in less than an hour. All three of the women who helped me (front desk receptionist, nurse, and doctor) were all extremely friendly. I am one of those people who rarely go to the doctors when sick, but this place really put my anxieties at ease. I had a question after I left and called in, they answered my call, even though it was after closing hours. I wish I could give this more stars!
No refills when needed…. Find some place else.
The office staff was very understanding. I filled out minor paperwork and showed my insurance. I was seen within minutes. The P.A., was friendly, direct and extremely helpful in explaining my pain. She prescribed medication and I was advised to continue with pain pills. She was extremely empathetic and calmed me down immediately with her presence. I met the owner, Lisa Williams. She was gracious and gave me a short history of Doctors Express. I would highly recommend the Methuen Doctors Express. A clean, friendly and very efficient office and staff.
Very knowledgeable and friendly staff ! All the personnel from the desk ,all the way to the Doctors and nurses! Great place
Made a last minute appointment for my son (definitely the last one of the night) and they couldn’t have been any nicer. We weren’t rushed, and they took time with my son who was nervous being there. Highly recommend them.
I went for a rapid Covid swab . It worked perfectly. I made an appointment , arrived on time, I had to wait in my car and they came from a little area outside the center and took the sample while I stayed in my car. It took five minutes. And I received the results via e mail 3 hours later! Good experience
I had appointment today, 3/27/23. Receptionist helped as soon as I entered office. Staff was accommodating. I would absolutely visit & recommend. Pleased with my visit & exam.
Having to travel out-of-state for work quite often its great being able to go to a facility like this with such friendly staff to get treated in a very quick manner.Ive had to go three times in the last month alone while traveling and each time its been new front desk staff and a new nurse and I have received the same great service each time. Love seeing Kelly!
I went there today cause I was in the area and I had a bad cough I couldnt seem to shake and its been a week the LPN that saw me gave me a zpac and antibiotics cause I most likely have bronchitis funny thing is I went to my primary care last Wednesday and told me to just take mucinex it didnt help this LPN cured me with this cough I highly recommend them
Just wasnt feeling well today and I made an appointment. Got right in. The registration was easy and the staff was very accommodating
Went to Methuen MA office. Was able to make an appointment for within the hour, and service was friendly and competent. Couldn’t ask for more.
Very friendly staff. I didn’t have to wait long and both doctor and nurse were very thorough.
Very friendly staff and the NP that I saw was great and provided me with great advice and was very informative with her advice and medical input on my situation.
I stopped into thurgent care facility for bronchitis. The young girl seemed genuinely happy to see me! Filling out the paperwork was so easy. Not 5 different pages to fill out. The MA and NP were both competent and nice. The NP seemed very knowledgeable and had a nice personality. The facility seemed very clean. The reason I’m giving it 4 stars is because I waited in the exam room longer than I thought I should have.
AFC Urgent Care is by far my favorite. Extremely organized facility with friendly and hardworking staff. Very easy to set up appointments with the online booking. I wouldn’t go anywhere else. Thank you for making my experience great!
Ive been here twice. Staff always been friendly. Never waited over 20 minutes to get seen. They takemost insurances.
So far been to this walk in twice, both times service great, no complaints. From a person who works in health care field my experience, i have been very pleased with them addressing all my concerns at visit and not ignoring me. Very important as a care give to thoroughly examine patient and listen to the patient.Some doctors or NP dont address all concerns and rush visit because they think they know better than patient or loved one with patient. Maybe....
Fast, friendly & easy to schedule an appointment. My husband & I went for a covid test and it was in and out with no issues at all. Easy to schedule online, just be sure to have your info ready to pre-register online and theres nothing more needed when you check in for appointment.
This is the worst experience I have ever had. They take you money and forget about you. They forgot about me twice in one visit. If I hadnt come out of the exam room at 5:58pm ( they close at 6) i would have been locked in the clinic for the night. Dont go here.
Booked an appointment, got in almost right away. It was 530pm but stil, I was shocked. They were quick but extremely thorough. Very welcoming and nice also.
I had a great time because I booked in advance it was a dot physical. From the front desk to what I call the doctor. They were all pleasant and I couldnt recommend anyone better.
Welcoming reception, amazing service, very quick. I’ve been there several times and they efficiently handled my treatment. I love the ap to submit my information.Great experience even if your not feeling well.
I got in and out with the proper care. They checked everything.The workers are very friendly and the clinic is very clean.
My first time there for a covid testing and they were polite and made it quick smooth. No complaints on my end. Ive had a lot of bad experiences when going to get tested at other urgent cares so this was a very nice change. Thank you.
Patient oriented and friendly staff. I showed up with out an appointment, checked in, filled out my paperwork and was seen by the medical staff right away. Thank you AFC staff.
Registered online the night before and was seen right away at the designated time. All staff were friendly, professional and thorough. I will recommend AFC to others and will use their services again.
Great website for setting appointments and checking in online. They run on time, so waiting is minimal. Staff and doctors are friendly and helpful.
Thee best clinic I have ever been to. My family and myself have been here over 20 times combined over this last year and a half of Covid. EVERY SINGLE time they have been patient, respectful, empathetic, caring, nurturing and professional. I WISH they could be our PCP!? God bless your staff in these times. May you not get weary, may you know the compassionate impact you have on the families of this community. Thank you.-Chris Blanco
It went smoothly the Doctor and staff were pleasant and friendly
Scheduled my appointment online. Completed my pre-registration online. Checked in on arrival, was brought in for my appointment in a timely manner. Was in and out quickly. Really appreciate the efficiency and friendliness of the staff. Great experience!
Wow talk about cool service I went they without a apointment and had trouble with my insurance the staff went out of there work to make my day surper happy and got things done for me they are family with me 10+ in my book
They’re pretty quick. Usually in and out! No complaints!
I arrived just after they opened at 8am and I had never been there before. The ladies at the front desk were quick to get me signed in and answered my questions regarding the paperwork I needed to fill out. Within 10min of finishing the paperwork I was called into a medical room by a nurse. The nurse was very friendly and had a great upbeat attitude. The Nurse Practitioner came in very quickly, she was also very friendly and cheerful. She addressed my symptoms, asked questions to ensure she was treating the correct illness and I was out the door in less than 45min total time at the clinic (including the paperwork).I usually go to Pentucket Medical Express Care in Lawrence and there I am made to feel like I am just a number on the screen - cattle being prodded - like my illness is somehow inconvenient to them. After my experience at AFC Urgent Care today I will never return to Pentucket Medical. AFC will be my go to for Urgent Care visits from now on. I will also be recommending them to all of my local family members.
Waiting room, treatment room and all areas are very clean. Staff friendly and quick to attend to whatever medical reason brought you there for. Today was my first time using their on line check-in I was there for under an hour. Thank-you again AFC Urgent Care Methuen!
I have had 2 experiences in the past 5 months where I have gone to AFC. Both times have been exceptionally good visits. The staff was courteous and the doctor/NP was quick to diagnose my symptoms and get me on the correct medications . I would recommend AFC in Methuen to anyone who needed a doctor on the weekends when their regular physician is not available. Facility was clean, and the wait to see someone was more than reasonable.
Highly recommend..pre-registered at 7 am for an 8:15 am appointment on a Saturday..waited less than 10 minutes..was in and out..friendly, well staffed urgent care center..A+++, thank you
Ive been to this location several times for my daughter. Today I went for me. The staff is friendly. The service is excellent. The doctor I saw today was her attentive and was so easy going. I waited less time than at my primary care physician.
The staff was very friendly and welcoming and the physician listened to what I had to say. I didnt feel rushed or ignored. My only complaint would be the walls are thin and I could hear the staff having personal conversations but maybe some music playing or a sound machine could alleviate this small problem
Been here a few times and never had a bad experience. They are always quick, professional, and provide great care from the moment you walk in and greet the people at the front desk and even after you leave. Definitely recommend.
Just need to note that you need to take the term urgent out of your name. There is nothing urgent about care being offered if you don’t take walk ins. In fact as a former practice administrator in one of the busiest departments in the US I find it pretty sad that a so called urgent clinic is requiring appointments and turning people away. That being said the women at the front desk were lovely!
They were very personable, professional, and efficient. Explained the entire process (how and why) and completely resolved it! I felt like I was in good hands especially being my first time there. Highly recommend!
I had a big emergency situation that did not warrant going to an emergency room. I have taken my mom here before for issues such as a UTI. My ears were hurting and blocked. This place is very clean and the staff from front desk, to nurse to the doc were super! Helpful and friendly too! Would definitely recommend or return again when needed.
They were super nice. Especially Jewel. I was a bit grumpy since I got hurt a work and it was a workers comp thing and she stayed so nice and sweet the whole time helping me sort it all out. Once in the back the rest of the team were so polite, kind and fast!! Highly recommend and would definitely come again for whatever ailment I get in the future.
I made an online appointment and ended up waiting 45 minutes in the lobby. That was the only negative part of my experience. The staff was very friendly and knowledgeable!
The level of care was great, but when the time came to pay the bill I discovered that because I hadnt been there before, there was a significant charge as a first time patient. The code described it as a 45 minute + visit; total time with the doctor was 5 - 10 minutes. The explanation was that this was only an issue if someone hadnt paid the deductible. My attitude is that the charge should be disclosed prior to being seen. Ive been to other urgent care offices, and never have had to pay this charge.
I went here for the first time for COVID testing. The staff was courteous and attentive. I felt comfortable being there and the friendly service I received was far beyond my expectation. They had such great attitudes and it a visit I will not forget. I will be back there again for future visits.
Love this facility. Staff is always so friendly and understanding. Visits are so quick compared to having to wait all day at the ER. We always see J. Ciccariello and she is amazing! Most friendliest doctor, Ive ever met! I wish she worked in pediatrics, Id def make her our PC and reccomend her to all my mommy friends. Definitely reccomend!
Veronica was the receptionist. She was very pleasant, efficient and told me exactly what form I needed to complete. I gave her my ID and insurance card and, within 5 minutes, I was being seen by Dr. Matos. He had a very good bedside manner, took a couple of quick tests (maybe 10 minutes) and concluded with a diagnosis and remedy for my flu symptoms. Good experience!
I love having Urgent Care right down the street from me and open on weekends! Had an 8am appointment for Sunday. Was in and out by 8:30am. Everyone was friendly and the Dr. even drew a picture of the ear to help me see what was happening inside my ear. Highly recommend this office
For a busy holiday, it wasn’t too bad of a wait and I was able to get seen in under an hour. I have been to Urgent Cares 2 other times and love how convenient they are when my doctor isn’t available. Great Job!
Really wonderful experience bringing my 3 year old special needs son here for a COVID test. He was acting up pretty badly, they had help come and sit with us, bring him popsicles, they were fast and caring. Highly recommend! Very grateful for their kindness and patience with us today!
Every time I have ever gone here was a quick and excellent experience, even when I thought it would be busy. I would rather come here than visit my primary doctor!!!!
They were great. Not a long wait at all, came in for a covid test and exam for my son. Registered online and came ten minutes prior to appointment . We were out in 30 minutes, and had the result of our test in hand!
The staff was extremely friendly and very competent. The doctor on staff was great! Overall, it was a great experience. It beats going to the emergency room. I was seen very quickly, was diagnosed with the flu, and was given medication. I highly recommend this place!
We had traveled out of the area and booked a Covid-19 test for the day we returned. Staff was excellent, explained every step, and our results were back within 24 hours. Will go there again versus our ER for services! Thank you!!
The staff is very friendly, the visit was quick. The place look clean.