Even though we were sent to the ER and did not receive treatment here, I would definitely go back. The front desk staff, the nurse and the provider were all exceptional. They were friendly and showed a deep sense of caring. I cannot thank them enough for how they treated us and our baby.
Had an amazing experience at NextCare Urgent care when I took my 5 year old in!! It was our first time there and everyone was so sweet and understanding with my toddler(s)! The nurse was so gentle with my toddler and cheered him on while taking blood pressure, oxygen levels, temperature, and height♥️🥹🥰 he’s on the spectrum so that nurse’s attitude was a huge win for us. And right after the nurse, the doctor was right there with her! She was sweet and listened to everything that I had to say, AND she prescribed something for my little when I’ve taken him to Banner before for the same reason and never got prescribed anything. Definitely going back to this location for future reference. Thank you so much for the amazing experience Maricopa Next Care ✨🫶🏼🙌🏼
Update:Although my first experience here was great this second time around was such a waste of time & Money! Took my son in and the doctor didn’t even get close or do any testing for the reasoning of the issue. Yes obviously I know he had an allergic reaction but to what?? Didnt charge me until after and paid almost $300 for the doctor to come in with gloves on his mask and not do any testing or anything at all… said I could buy Benadryl and would just send in a prescription. The doctor was in for probably a minute.Everyone was extremely helpful and friendly. Front Office girl was very friendly and helpful. The Dr and assistants were very attentive and extremely helpful. I definitely recommend this Urgent Care. The Dr was very knowledgeable which is great! We usually go out of town but I will continue to go to this location instead. I’m very thankful for all the staff that helped me.
I was seen very quickly. Christina at the front desk was very friendly and helpful. Vanya took time with me and listened to my concerns. She made me feel heard and comfortable. I dont remember the name of the young man that took my vitals but he was also very friendly. The 3 staff that I had interaction with made my visit pleasant. I will definitely make the drive to go to this urgent care in the future.Made the drive to Maricopa for another visit. Another great experience. Front desk was nice. Yolanda was very friendly. Took time to listen and explained everything. If I could give more stars I would.
Very friendly staff from start to finish, also. It could have been due to the time of the day but they were very efficient in getting us seen, it did not take long at all. By far the best NextCare urgent Care weve been to, in addition to being one of the cleanest as well.
Once I walked into the clinic front office was very friendly and professional. They went ahead checked me in right of way, collected my payment upfront, and called me back after 15 minute wait. Which is pretty good for a walk in clinic. I was so pleased with the service I received from urgent care. They went above and beyond to. Anibal the MA who seen me, and did my Drugscreen was very professional, I was completely impressed with his professionalism and customer service.The ambiance here is always inviting and comfortable. Thank you next care urgent care, would recommend to all my family/friends. :)
I been having lower back pain, everyone was a sweet heart!! I recommend this place, Makayla at the front desk hope I’m spelling right she was such sweet heart and understanding,and the guy that took my vitals so kind and helpful! PAC Trujillo! I love her energy and kindness! Also the medical assistant that gave me the injection, Thank you to all the staff and I appreciate each one of you! I would recommend this place
My visit was great. Everyone eas pleasant. I was a walk in and my wait wasnt long. I really liked the doctor. She listened and explained everything . I will be using them for emergencies from now on.
Went here for some immediate relief from Restless Leg Syndrome but ended up getting charged $250 to basically be told they cant help me without even listening to my symptoms. I looked it up both before and after the visit and Urgent Cares are absolutely allowed to provide emergency diagnoses for RLS to get people medication to alleviate symptoms while they wait to meet with a PCP (the situation I was in).I dont know if its because they only had a PC and not a full fledged physician on staff at the time (if that was the case, they were not transparent about it) but I ended up waiting there for almost 2 hours to get politely condescended to and doubted. I have a sneaking suspicion that they thought I was a junkie looking for drugs but I was specifically asking for a non-opioid treatment after doing hours of sleepless homework and, again, never even got a chance to list my symptoms before being told that they cant help me.Im not so much upset that they couldnt help me, it might be that they legit could not, but Im upset at the overall dismissiveness of a moderate-to-severe neurological condition that Ive been experiencing for over a month. It felt like going in huge gash needing stitches just to have them charge me and say go home and wash it with soap, youll be fine.Nice look and great first impressions but they charged me for essentially denying service so I will not be going here again.
I have gone to dignity urgent since we moved out her and I thought I would give NextCare a try, and man I am so happy I did. I scheduled My appointment and did all my paperwork online. I was able to get an appointment next day. Upon arrival we were seen within the 5 minutes we sat down. They checked us in and we were seen by the doctor 2 minutes after getting into our room. I felt like the doctor really listened and wanted to make sure that he did what was best for my child well-being. Rather than pushing a bunch of medications on him we tried other solutions. It was really fast and while I may not have gotten any answers I was very happy about the service that was provided. I will definitely be coming back here.
Fever, sore throat, ear pain and just very lethargic. My own family doctor through Banner could not get me in to be seen, so I booked online appointment with NextCare and didn’t have to wait long. I’m glad I went because I have Covid. The PA on duty was very attentive and helpful with advice.
I was in Maricopa from Michigan and had an irritating cough, this urgent care was highly recommended to me! It was so easy to schedule an appointment and to check in! Staff was so nice and professional! and the physician assistant Sarrah Lester was excellent! I would definitely recommend this provider!
In and out in about an hour. I came as a walk in for persistent knee pain and swelling. Staff was friendly and listened well. Left with a prescription for pain/inflammation, advice and a flier on where to follow up if needed, and where to go for an X-ray (in town) since their tech wasnt working at the time of my visit. Overall, great experience.
I recently had an appointment with Snyder NP and I couldn’t be more grateful for the experience. I came in with an embarrassing problem that I was anxious about discussing, but she immediately put me at ease with her warm demeanor.She listened to my concerns without any judgment and ensured I felt heard and understood. She also got straight to the point with clear, concise instructions.Thank you, for turning a potentially stressful situation into a more positive experience.
Nurse practitioner that helped me was A+ Amazing. She was very personable, She took time to explain everything and I necer once felt rushed, she was great at making a connection, being relatable, and helping me to ease my fears. Grateful for her as she made my day!
Apparently I should have read these reviews before going there.Because the same exact thing happened to me( Comparing to the lowest ratings), went in with a rash and joint pain Only to be told to go to the emergency room. They did absolutely nothing for me except bill me. No help whatsoever.Im sure they will be sending me an auto text saying that They are sorry to hear about my experience And they take my feedback seriously..... But the same issues have been going on with several patients who have posted about It so it doesnt seem like they take feedback seriously at all.
Had an appointment but, no wait time for walk ins. Please was exceptionally clean and everyone was friendly! Staff took my concerns seriously and evaluated my issue, very knowledgeable. Meds were sent to the pharmacy and I was on my way! Thank you!
Very disappointed, They took my Co-Pay sat for an hour. When the doctor came is she told me for my symptom I had to go else where, do to she was unsure what to do and told me I dont want to be sued. I will never use again nor refer any friends to go there!! Then discussed my possible condition to the general public and other people started chiming in on treatment. I thought there were HIPPA Laws to protect my privacy.Very unprofessional
Check-in was smooth and simple. However, there is serious lack of care and professionalism. It’s concerning that the nurse felt uncomfortable to do her job and incompetent. I had to go to the other urgent to get treatment.
The 2 stars are for the very nice dr lady that saw my daughter there, but the 3 blank stars go out to the RUDE lady sitting annoyingly sipping on her coffee and giving me and my kids evil looks! My won has secret autism I kept trying to help him while having my other 2 kids with me and instead of offering him something or sympathizing she kept staring us down. Awful.
Talk about the fastest visit ever! The online appt process was simple. I booked early and came in. This place was so very clean and the staff were so nice! Having an appt made a swift in and out visit with no paperwork done on site. We came in at 9:40 am and we were out by 10:20am. I will definitely use this location again.
Probably the most pleasant experience Ive had with an urgent care! staff was very friendly even with my late arrival! the process was smooth and I was out of there in very timely fashion! thank you to the staff at NextCare!
Staff is kind, office was clean, service was great and quick! Check in process was also quite simple. They took care of my little guy with a smashed finger injury!
Ive been to the Maricopa and Dobson locations and received excellent and speedy care at both. The providers are exceptional. The facilities and other staff are excellent! This company is my new UC from now on!
Excellent from the time we entered the facility greeted by staff with a friendly smile and was treated within a reasonable timeframe. Joe the PA was caring and listened to me. I felt like I was heard and taken care of. Thank you to the staff!!! As a retired nurse I appreciate great staff who care and listen to their patients!!!
Very friendly staff from the front desk to the physician. i was a walk in and was treated with in a decent amount of wait time. very clean and organized establishment. the care provided to me was very exceptional.
By far the best urgent care I’ve ever been too. They’re fast and every single person is friendly. Very inviting place. I would highly recommend over the other one in town.
Went NextCare Urgent care due to an eye infection. Once I told the staff my symptoms they ran other tests to make sure everything was okay. A lot of these urgent care places dont care. They just want to sugar coat things and send you off. I would highly recommend this location. They actually care
We made an appointment for my four year old, who clearly had conjunctivitis. We were in and out in an hour with an Rx for eye drops. PA Heather was amazing with my daughter and had a delightful bedside manner. The facility was clean, staff was friendly; we’ll go again when necessary.
Had swab for Covid test completed as soon as I sat in room and was advised i will have results in 10 min. I didn’t hear back so I thought it might have been negative so nothing to talk about , however 30-45 min later I’m seen by male who checked if I had an ear infection (I did not) and then said the test result was not in. I wondered why it took so long and then 10-15 min later he comes back and said my test was positive. I mentioned the time between when I was swabbed. And advised it would receive a result and when a result was actually provided because this is honestly the mildest covid round I have ever experienced. Also because I took a Covid test before my visit that was negative. The medical professional seeing me told me that the time did not matter and that the test was accurate but apologized for the 45 wait before being seen by him. I came home and tested again , still negative and since the FDA website says test result may be inaccurate if read before 15 and after 30 min so now I’m questioning my results.So I called the front desk and explained what I read on FDA website and explained my situation and the woman I spoke with was rude. She said what the male that seen me advised me about the test was correct. She said the FDA website is not correct and explained that they have tests that are accurate after 45 min. I then asked for the test name and she placed me on hold and once she reconnected she advised the name was quick vue . I looked up the Quick Vue information and in the product information for that specific brand it matched the FDA website information regarding a false result if read before 15 or after 30 min.I honestly would not have been bothered had the medical professional been honest with addressing the time issue by advising that due to the time between when the swab/test was taken and the time the test result was provided/processed that maybe we should take another for accuracy . But to be prescribed Paxlovin to treat something a test result that may have been inaccurate about due to negligence in time is ridiculous. Also for the woman to have assumed the tests they have can be read past 45 min without truly knowing is misleading and bleeds into the continued distrust in our medical professionals .Until today I have never had issues at this urgent care - however now I question the medical professionals providing care and services.
Had to get a TB test done for nursing school and they had me in and out within 15 minutes. Super quick and easy. Hardly no wait time at all. Staff was all super friendly and personable.
First time visiting. I cut my arm and did not feel like dealing with Dignity Urgent Care or driving to Banner in Casa Grande AZ.Treatment was great.
Made an appointment. Got right in. Barely any waiting for NP. Quick diagnosis, prescription and done. Prescription sent right after exam and pharmacy had it ready in 15 minutes!Great service and friendly❤️❤️
The wait time was long, longer than it should have been. To make up for it though the staff is amazing. Friendly, professional and would go there again.
We where early and still had to wait an hour for them to rush us through. Nurse was rude said I talk too much and they wanted to go home because it was end of the day. 400 dollars to be treated poorly. Never again, scamers.
What a waste of time. Read your paperwork before you leave. The NP with the dreadlocks will tell you one thing and deny it when you call back. They are incredibly slow. Go to the other urgent care in maricopa. Save your money and time
Next Care! Well we’ll start from the fast sign in, with the QR code! I looked that short cut! The employees were very kind, understanding and helpful! I was basically in and out! I will recommend going here for medical services and I will be going back!!!!
Update as of May 20th 2024Billing incorrectly posted a my payment to the wrong account and as a result I was sent to collections fraudulently. They stated they fixed the issue 2 weeks ago but I kept receiving calls from collections. I spoke to Maria with billing today and requested she call them and let them know my account was 0 and to stop calling. No apologies, she just refused to do so. This was their error and they won’t help fix the issue. Bad customer service.We took our son here who has severe autism. They were very good with him. Pleasant atmosphere.However we have had billing issues. They sent us a bill which I paid as soon as I received the bill. They posted payment to my son’s account instead of mine. When I received a notice of non-payment, I called the number on the invoice and was told that they would fix the error and transfer the payment that was posted to my son’s acct in error. I thought it was taken care of until received an email saying I was in collections.This time I called the actual office and billing said that they don’t recommend using the online payment, that they have had many issues and to call them directly. Odd, I was told my son and I have the same account number and that that’s how they do it. She said this is what they do with family members. I am pretty sure this is the reason for the online system not working adequately. The billing rep at the local office said she fixed issue. Fingers crossed this time it was fixed. I don’t have faith in their billing so I will not go back. I have over 800 credit score and with this being sent to collections without me knowing, I no longer trust this company.It’s not worth the risk.
The physicians assistant on the evening of 3.21.2024 was amazing! Great bedside manner. Wonderful level of care. I went in for something very minor but he didnt make me feel like I was wasting my time. He listened and showed concern.
Just came from here. My daughter and I both do not feel good. Paid $80 In co-pays only to br prescribed over the counter meds that my insurance does not cover. When I called they did not care. Definitely will not be back.
This place is very efficient in the diagnosis and prescribing the medication. However when called they had no reservations available but the fit me in. Oscar was fantastic, thank you for being so helpful.
Receptionist was not very welcoming (her trainee was very nice). I brought my baby in with upper respiratory issue, told me we couldnt be seen because I forgot the insurance card. I said the baby has AHCCCS and if she could look it up, she tells me no I would have to pay cash for the visit. I go on to say I know she can and pls do, she does and of course she found the information. And we were able to be seen... just the idea that she wasnt will to look up the information that she knew she could to eliminate the unnecessary stress in an already stressful situation..This review was from a previous (Mar 2024)visit not my.most recent visit (Aug2024)
The medical assistant who brought me back was so kind and patient with my little one when she wasn’t feeling well at all. The nurse practitioner was fast, kind, and great with her as well. Even the girl at the front desk was kind and efficient, even when she was extremely busy with tons of walk ins and phone calls. I’m very impressed.
Scheduled an appointment for 2pm, got there at 1:45 to check in. There were a few people in the waiting room but not a lot. There was only one provider on and by the time we were taken to a room, gathered our papers and left it was 4:30pm. Not sure making an appointment helped, it was kind of ridiculous.
Went here for body pain. Was seen by a nurse and was told to go to the ER because she didnt know what was wrong. Was later billed almost $350. Thats some terrible healthcare in my opinion. Do not go here unless youre ok with this happening to you.
Took my uncle whos a senior here that had been battling a cough for some time. The staff was awesome. They were very patient with him from the beginning at the front desk through the visit with the practitioner. Hes disabled where he can barely hear and see. No worries they just turned up the volume of the voices to be audible to him. This matters tremendously because it allows him to keep his independence and communicate effectively with those giving his care. And not left on the side while we talk around him. Thank you to the awesome team that provide care that day. Especially Kayla! You rock!
No one wants to go to urgent care, but the staff here did a great job of being both compassionate and efficient. I recommend scheduling an appointment if you can to help you get in and out more quickly.
Waited 2 hours to find out that they didnt have an x-ray tech. A note on the door would have saved a lot. Still waiting 2 days later for the results of my urinalysis. Which Ive already gotten through the lab which says I have a bladder infection but I still dont have anything prescribed to control that or get rid of it. So no, Im not happy with your service
This place is ridiculous. Had an appointment and took about 30 minutes just to get called into the office, and an hour just to get seen by a physician assistant. We ended up needed to get an X-Ray and didnt get results untill about 30 minutes, about half way through the time, she came in and checked up on us and offered snacks. Her care quality was fine, it has just been really slow.Service was awsome, ambience is really good, wait time is ridiculous.
Took my son for a school physical. The staff had great customer service. The receptionist was friendly and got us assisted quickly. The MA and PA we had during our visit were awesome and friendly as well.
Seen pretty quickly, provider was super sweet and caring. Quick visit but quality care, I love NextCare! I almost prefer them over PCPs 😂
The doctor didn’t care about the patients. They do nothing for you. They just want to charge you and tell you to be sick for more then 10 days before they will do anything for you besides tell you to take Ibuprofen for your high fever and other symptoms. They are all about the money. Over $200 for nothing!
Juan was very professional and helped me with my issue. Unfortunately he couldn’t solve the problem but did provide a referral and medication. The office staff was helpful also.
Yolanda Smith was the NLP that saw us and she was amazing! It was a rocky start with scheduling online, but her care was well worth the wait. She was warm, she listened, she didn’t rush us, and she’s knowledgeable on top of all that. If we have to come back I’m happy she’s there.
Yolanda was amazing. She really cares and went above and beyond. Id love for her to be my regular primary care provider.
Great customer service, friendly staff. Was able to get my son in and out . Thank you ladies keep up the great work.
A week ago, I was diagnosed with bronchitis but the meds weren’t working. Decided to get a chest X-ray so I came to NextCare UC here in Maricopa.Check in with the app was a breeze. The examination was very specific focusing on all my symptoms. Took an X-ray and had a respiratory treatment. It went smooth and I felt very comfortable through out the whole experience. When Walmart wouldn’t fill one of my prescriptions, Heather took the time and followed up with Walgrens. Thank you. 5 Star treatment!Thank you all at NextCare UC.Gerri T.
Staff was friendly was pleased with how I got in and out in a timely manner. Heather listened to me and made sure that I was taken care of. Would refer this practice
Fast care, but $1250 for 30 seconds of a NP and a prescription leaves a bit to be desired
Great place one of the best medical assistant,he made me feel so good even though Im very sick.Hes name is ANIBAL..Thanks u for ur support..
Great service. I was a walk in, got back really quick and was out quickly too. Very clean as well
What a joke! Ive been going to the Casa Grande location for years and they have always charged me accordingly. I went to Maricopa location this time and the girl Michaela T. At the desk told me one price and charged me double and couldnt explain why except thats what we charge. Will be calling billing tomorrow and never going there again!
Waited a bit even with an appointment however, that seems to be the case these days as the day progresses. The ladies at the front desk were super friendly and accommodating.
Everyone was awesome. I had an appointment and got in with a minimal wait. There was a glitch with the online per-arrival paperwork. It would not proceed past the insurance card portion. The front desk person text me a link when I arrived, and I was able to complete the rest of the paperwork.The nurse and doctor were wonderful and explained everything, answering all of my questions throughly.The only negative is the parking. Not too far, just farther than expected for an urgent care.
Long wait, but was warned. Service was great, very thorough, can’t complain. Friendly staff. Nurse practitioner Yolanda and her assistant were great!
The doctor and MA were really caring and very knowledgeable about my son’s fracture. Honestly I felt like my son got better care here then I myself received in ER and that says a lot.
This urgent care was awesome! Fast service and everyone was super friendly from the receptionist to the nurse practitioner. Highly recommend!
The facility was neat and clean. The receptionist gave an approximate wait time. The medical professional was thorough and caring. She listened to me and made a plan of action that i was comfortable with. Nice facility caring staff. I would recommend.
Awful she really wasnt concern about what I was explaining to her she aint check my ear mouth nose nothing I ask her for allergy meds she didnt ask what was symptoms she just told me I can get the meds over the counter I been here before and the other providers was way better I wouldnt want to see her again it was so quick the visit I wasnt happy and she didnt order my allergy meds neither smh.
The Dr. Was helpful in every way. Now the wait time was extremely long. I got there and was told it would be 1-1/2 which in up being 2-1/2 hrs. Tht was the only problem. They try and get You to take a online Dr. ,but tht wasnt for me. Other than the time . Great service.
I am so happy with the care i received , everyone listened to my issue and took great care to get me the medication i need , the caring and compassion of my doctor was fantastic. Normally i had a bad opinion of urgent care but this changed my perception and i will look here as medical attention is needed. Thank you
Everyone was so friendly and helpful. This definitely made my visit so much more pleasant and non stressful. Very quick and in a timely manner. Thank you again.
Everyone was extremely nice. The staff is awesome calm and understanding. I will definitely use them again.
Staff was amazing so polite and professional. I highly recommend NextCare Urgent Care Maricopa
I was extremely happy with the experience at NEXT Care Urgent Care facility that is now open here in Maricopa, AZ. Staff was attentive & assisted us, myself & my husband with all our needs!
The wait was pretty long, but Yolanda was so incredibly helpful and I really appreciated her attention and support!
I think that nextCare Maricopa is well run….Everyone who helped me was courteous, professional and kind, from the lady at the front desk to the doctor who helped, thank you all
The male nurse who attended us was really nice. And as Well as the nurse Pactioner very sweet. My son was sick they attended us quickly.
Best experience Ive had at an urgent care. Staff was very professional and polite. Triage time was short. Got to see the doctor quickly and she was very nice! Entire staff was so nice. In and out in less than an hour and a half. Thats a win!
I really appreciate the service I received. Although, it did take some time to be seen it was well worth the wait. The Doctor was very informative and had great advice and remedies to offer. Very sympathetic and you can really tell she cared and listened.
Very pleased with the level of professionalism from all the staff. We were greeted with kindness and compassion from all. I love how fast paced it was as well. The staff are definitely on top of it! I highly recommend this urgent care and will definitely be coming back as needed.
Every thing went well, The doctor and staff were courteous and very helpful.
Fastest easiest sports physical Ive ever experienced - Definitely would go back there again!
Very clean, friendly staff. we did not have to eait long at all...if we need an urgent care again we will use them
Service was excellent! The wait was short, the building was squeaky clean and the staff were friendly and knowledgeable. Thank you all for providing such great hospitality!
My daughter eas taken care of very well!!
Super clean and fast, was in and out in an hour with the meds I needed. PCA was knowledgeable and listen to my needs.
The PA and the entire staff were so great with customer service and bedside manners. It’s hard to come by these days, and they didn’t treat my experience with “it’s just a virus” when the COVID and strep throat, and actually did a work up to find what actually is going on, and found what the issue was, and gave the treatment necessary.
I really love this clinic. The NP is amazing and really cares for her patients. The entire work staff is great from checking in to the back. Just all great with thier patients. Very patient with smaller kiddos. I would defiantly recommend this provider and staff.
Super fast and friendly visit. No kidding, this was probably the fastest urgent care visit I’ve ever had. I’ll definitely be back to this one when the need arises!
I have no issue with the Reception area. The place is clean and pleasent and the environment is nice. I do have an issue with the the service by the PA-C. Sylvia Shafer. I go in to the doctor to get something to feel better. I dont go to have someone say well you have a cold just drink more water and use a humidifier. Also take some extra vitamins. Well duh I could figure out that myself. Why do I need to pay huge fee to go to the doctor for obvious advice. Thanks for the advice I guess. Ill just live with the cough and do obvious things. Guess Ill have no relief tonight. I would recommend if you go here make sure she doesnt treat you.
Scheduling was easy. The staff was friendly and knowledgeable. Facility was clean and open. Would recommend to others.
Wonderful staff and team. The PA was very kind and patient with my son during his visit and explained the process and his treatment plan thoroughly. Would definitely be coming back for myself if needed. The facility is beautiful considering it’s brand new, very clean and looks like the other NextCare locations.
Thankful that we have a NextCare her in Maricopa. I no longer have to travel out of town for urgent care. I was able to schedule appointment online walk in and be seen within minutes. I was greeted nicely by admissions and listened to by my nurse and P.A. I appreciate all three ladies I felt heard and taken care of. Hoping I dont have to go back anytime soon, but I know I will be taken great care of again!
2.5 hour walk-in wait on a weekday, just to see a nurse practitioner. There were 3 people total working. Why bother opening an urgent care facility if it can’t be staffed up so people can actually get urgent care? Then they told us we couldn’t leave until the paperwork was completed and printed. We live in the digital age, why do I need to wait for a printer? The paperwork should all be available electronically in the NextCare app! Oh and lastly, I got a shot of Toradol and they missed getting into my muscle. The pain med did absolutely nothing! Very frustrating experience and I will not go back unless they make some changes.
I didnt have to wait long, the staff was friendly & the PA was great.
The best next cere ! I checked in on line 15 min before my appointment. I was seen by the Dr and out the door 20 min. Recommending that you down load the app and do initial paper work. The physician listen to my symptoms and checked . I’m 100% satisfied with the diagnosis. I would recommend to any person needing urgent care.Thanks Next Care . PS counter staff were kind and polite.
Scheduling on line was quick and efficient. I loved that I was able to fill out all paperwork on line. When I arrived I checked in on my phone, paperwork was already done and all we had to do was wait to verify seen. The staff was courteous, patient and helpful.
I was in and out, extremely friendly and attentive staff. Clean facilities. I would recommend 100%
The PA was rude and abrasive, I feel I was pushed through and missed diagnosed. I will be filing a complaint with my health insurance provider
I was greeted right away. The staff and attending PA were attentive, pleasant and professional! Each of my questions and concerns were addressed. Waiting areas were clean and tidy. I was in and out within a hour.
First time here and honestly, best experience ever. The mobile process makes things quick but overall, staff is so nice, doctors are nice, i felt so comfortable and they also prove their knowledge which made me feel so much better. Very respectful and clean too
From checking in, to vitals, to your nurse practitioner, wonderful staff and professional care. Thank you!
I would not even give 1 star, but that is not a choice. I scheduled an appointment for my granddaughter. Upon arrival, the receptionist was rude, annoyed, and moody. She tried to collect a copay and then said they dont take out of state insurance. I explained that she has been seen many times at a different location. She called another location, put the call on speaker, and had a conversation with someone about all of this. HIPPA violation! We left and went to Dignity Urgent Care, where we were treated with respect and professionalism.
The PA was very thorough. More thorough than the doctors Ive seen here since I moved here. He brought up concerns that definitely need attention and things that had never been brought up by prior physicians. Until this visit, Ive been told to take Ibprophen for the pain but no one has ever tried to figure out the cause of the pain. So I appreciate that Im finally getting answers regarding my health.
Everyone was very nice and extremely organized. Place is clean and lots of parking. If needed I would definitely go to this site.
Beware of their telehealth option. I spent 5 minutes on with their doctor who told me I just needed to go see a primary care doctor (said she couldn’t help me). They billed my insurance over $300 and charged my credit card $150. Most urgent care centers have a cash price of much less than $150, especially if they don’t do anything. This is obviously medical billing schemes at its finest and why we all end up paying so much for health insurance which ends up not even covering our costs. By the way, my insurance co-pay for urgent care is $30 (says so right on my card), so obviously NextCare billed this incorrectly.
My visit to next care was great. Everyone was very professional.would recommend friends and family to this facility.
Front staff was kind even though I came close to closing! Nurse and PA were both wonderful. I was in and out within 20 minutes! Definitely the best urgent care I have ever been to
It went well, we were seen pretty quickly and the staff and provider were very helpful
Was very clean. People who worked there very friendly. Did not have to wait. From the time I went in the room it only took 15 min and I was out. Dr was fantastic.
Very Competent and courteous staff. An asset to our community I would advocate for 24 hour care.
Great service in a reasonable time. Laurel and Yolanda were both so professional, compassionate and kind. Thank you for taking great care of us!
Fast friendly An efficient was very thorough in the examination very caring, clean establishment quick service
Went here because I was very sick was having bad chest pain and abdominal pain. The provider by the name of Amanda Goodrich gave me an attitude when I said I need a second opinion. She didnt properly address my chief compliant and failed to do further testing. Such as blood work she told me to go somewhere else. Then as I was walking out she said since I was going to another doctor she cancelled my meds I needed. Then rolled her eyes at me and walked away. Come to find out after research it shows she is a physician assistant not even a doctor... I suggest not coming here.
Was able to schedule online, do paperwork easy process. The office was clean, was pulled right back. Oscar the MA was very professional and polite. Juan the PA was extremely kind and listened to my concerns!
Nextcare is a very friendly and professional service provider. I highly recommend
My visit today was fantastic in and out in decent time!!! (Unlike sat 12/16 where it took 4 hours to be seen and didn’t run flu) if I was tested prior I would have probably received the med to help shorten the flu 🤒
They only have 1 NP.No doctors. The other staff are MAs. I took my daughter-in-law there yesterday who has been sick for 3 days. When we got there they were having issues with a leaking ceiling from the rain.We waited for 35 minutes before they took her back and said the provider was running late due to traffic on 347. One of the MAs did a Covid and flu test on her.Then 15 minutes later came in to tell us she was in a car accident herself while waiting in traffic and would not be in,. The MAs could not give her the results of her tests, bc they are not RNs. We got a refund for her vo-pay as they informed us they would be closing for the day. What kind of urgent care only has 1 NP and no nurses. Dont think well be back there.
My visit at this location was fine, however I was sent to Simon Med for xrays. If I knew they were not able to do the xrays there I would have chosen somewhere else. I waited all day for results. I called the phone number on the discharge paperwork and continually got a beeping sound with a hang up. Ten minutes before closing they called me and my phone saw the number as spam so it went right to vm on my end. Their message said to call back to get the results and she left the same exact number I had tried calling at least a dozen times. Called back immediately and I now get a message that says the party is not available and to leave a message and then the call is abruptly ended. There is literally no way to get in contact with this location without physically going in which is highly frustrating. I also signed up for their app and that information shows my visit today but shows there are no results for xrays under medical records. I would not recommend them if you think you will be getting xrays. Also be prepared to not be able to get in contact with anyone at this location.
The best care ever that pa was the best thank you for being so nice to me in my bad pain
So nice to have a next care here in Maricopa. It was a good experience! 😊
The doctor was very nice and gave me a lot of helpful advice
Such a clean and nice place! Everyone was nice and helpful. The provider I saw was knowledge and patient. I was in and out in less than 30 minutes! Very happy
Super friendly and helpful. The staff members are extremely friendly and I feel safe at this location
Found a unknown origin rash went on booked an appointment. Seen by the PA which very attentive . Listen to primary reason for needing to be seen. Was examined ,meds issued assured that no immediate action was required. Put me totally at ease
Quick service, Great staff from front counter to the PA that treated my Granddaughter
Fast service! I was seen by the Doctor right away. I did scheduled my appointment. The customer service was great. The staff was friendly. 100% recommend to anyone.
Fantastic experience. The Laurel and the PA couldn’t possibly have been any nicer or more helpful. PA Megan diagnosed my issue immediately. Very professional.
The staff is always friendly and attentive. The wait can some times be long during flu season, but is worth it for the quality of care you receive.
I was there for a minute with the doctor he said he couldn’t do anything, told me to go to the emergency room and I got charged 190.00 that was a total rip off.
Fast & Friendly Staff . Made comfortable beginning at walk in. Quiet relaxing atmosphere . Attending physical showed concern & compassion. Made my visit before heading home less stressful.
Great service. Wait was ok better than ER.
They were very professional and pleasant. They took care of my issue. The facility was very clean and all the staff wore mask. Their online registration was easy to use.
I was very satisfied with my visit to the NextCare in Maricopa. TBH, was a little irritated as I had called my local NextCare to see if they did x-rays. They do but the tech wasnt in. They directed me to Maricopa as they have x-ray capability. One would think it would have been verified that they could conduct that service. Unfortunately, their x-ray tech was not in either. I was examined and sent across the street to Simon Med for my x-ray. I did not hear from them until the next morning, which, yay me, Im not broken! I was seen in a reasonable time frame and was wrapped up in record time.
Very very slow care. Even with the website saying there were zero patients and us seeing zero people in the waiting room we still waited thirty minutes to get seen and waited even longer just to get the prescription paperwork printed before we could leave. Only go here if absolutely needed
I took my son in as a walk-in and the process was quick and easy even though there was about an hour wait. Staff was very friendly and polite keeping us updated on the wait.
Very pleasant and not much wait time. No appointment
The best urgent care appointment I’ve ever had. So quick, everyone was very friendly and knowledgeable. So happy to have this option for care in town now!
Great service. Front desk, MA & Yolanda, PA were efficient, listened to my medical issue. Will definitely use them again.
All the girls working were extremely nice and helpful.
The staff that works here are awesome. The care they provide was second to none. Amanda, was my provider and I couldnt have received better care.
They were quick. We don’t maybe 30 mins there.
Very fast being seen, all the staff are very professional and super nice.
The best service I have received at an urgent care. The facility was clean and the booking online and check in was a breeze. Everyone there was extremely nice and helpful!
Theres nothing urgent about this place. They dont even answer the phone...just terrible automated unassistance.
I was very impressed with all the staff. Everyone was friendly and very helpful.
Visited this office twice already. Staff is amazing, great service. Its in my network and prices are affordable. Highly recommend!
Made an appointment for physical. Got right in and everyone was so friendly. Doctor was awesome!!
Very slow service, even when an appointment was booked and put behind the walk ins.
The staff was nice, the building was clean, and the PA was excellent with my 6 year old. Treated her respectfully and listened to her without taking down to her
I feel welcomed and have received efficient, knowledgeable compassionate care. They have friendly and professional staff from the front office to the providers.
Place is super clean and friendly and P.A. who cares about her patients
The doctor and staff were extremely helpful and kind. It is just a long wait which is to be expected when you visit around the holidays.
Staff provided great service. Communication was great as well.
Waited 50 minutes for an appointment I scheduled. Other urgent care in maricopa honors appointments, doesnt seem like this one does. Also my appointment took 5-10 minutes, my appointment I waited an hour for took 5 minutes.
Other than running behind on appointments, I thought the service was very good. I would definitely go back. Great staff.
The quickest service Ive ever had at an urgent care... Staff was very efficient and kind. Appreciate the service and reassurance about my issue
I was able to schedule an appointment online for the same day. I was in and out within a reasonable timeframe without feeling rushed during the appointment.
I cannot believe we had to check in on our phone! We are elderly. It took forever!!!! Otherwise really liked the doctor!
Very happy with the new facility. Very personable.
Super helpful and gave me details and actually listened to me about my concerns with my son! Didn’t push anything on me.
The staff was polite, informative and polite… we were in and out in less than an hour… thank you all!!
This location was very clean! All staff was very friendly, and we did not have to wait long at all! The provider made sure to answer all of our questions and we were back home in not time!
Got me in 2 hours later. The receptionist and attended, and nurse practiser.
The staff was very pleasant and worked with me listen to my problem and took care of it I will always come here
Very please with the service from the beginning to the end. Everyone from the front desk to the nurse to the practitioner did a very good job.
This is a very clean, quick and staff driven s nice the PA was amazing caring and helped me with my concerns
Caring PA and staff, facility cleanliness. Great experience.
Excellent service 👏 👍! The front desk staff very friendly! Medical The best 👌. Professional and friendly as well! Thanks
Everyone was kind and friendly. Was about to get an appointment and see someone within an hour. Thank you Melissa for being so helpful!
Quick, efficient and knowledgeable and met my needs
My visit was timely and everyone was extremely helpful and friendly.Would recommend to everyone!!!
Well managed with very nice people.
Got me in fast and felt like they really cared.
Helpful and knowledgeable. Clean offices and waiting area.
Made an appointment and that helped, but the staff and doctor was great and diagnose was thorough.
Clean, friendly establishment. The dr or pa that saw my baby was knowledgeable, compassionate and honest.
Quick and easy. Very nice people.
Had a good experience. Staff was friendly and helpful. Not much of a wait time.
Super Clean,fast prompt wonderful service and care from all staff members from the moment i walked in the door♥️
Extremely long wait. Seemed short staffed.
I showed up a few minutes before you closed. You got me in and was treated with kindness and compassion.Thank you 🙏
Loved it great first time experience! Very clean and supper friendly staff would definitely recommend!
Wonderful service. Quick and efficient.
Everyone is very nice and best urgent care ever been. Thank you guys so much.
Good service prompt care and everything was explained well courteous staff and professional
Electronic check in and quick service, great bedside manner.
All the staff and Doctor Roberts PAC, Vanya are friendly and nice people.
The whole visit experience was just great.😊
Small wait but great otherwise
Fast & friendly service. I like that you can everything online from booking appointments to checking in.
Very quick in and out. We had an appointment at noon and we were out of there by 1230
I’m So Glad this location is open now! Great staff! Very caring and thorough.
Amazing job. I hate hospitals and urgent care but this wasnt so bad
Able to accommodate me during the holiday weekend with reasonable wait times.
The staff members were professional and made me feel comfortable.
Dr didn’t do anything paid for nothing
Staff was helpful professional and friendly.