Owen Health Group

5028 122nd Street, Lubbock, TX 79424, United States
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Owen Health Group
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Sh
Review №1

I have been seeing Dr Owen for many years and ALWAYS have a wonderful experience! His team is also amazing! Dr. Owen is gentle with procedures, very explanatory on all he’s needing to do, and concerned about you and your comfort. He’s extremely knowledgeable and is always open to questions. He listens and will allow you the time you need.

VC
Review №2

I was greeted by smiling and very pleasant - easy to talk to staff. My wait was very short & I was a new patient. The nurse that took me back was very kind, yet professional, in listening to me as I gave my medical history. Dr. Jennifer Owen I did not see this time but Brittney PA. She was easy to talk to, lighthearted, and was very proficient. I felt better when I left than when I arrived. Glad I made an appointment with this facility and made a follow up for next year!

Pa
Review №3

Dr. Jen is and has always been an excellent physician. She has been my physician ever since her dad retired. I live in Snyder, TX but highly recommend driving the extra distance to be her patient. Dr. Jen’s medical team will take care of you. 🩷

Sy
Review №4

I got back quick and the PA was amazing. She came in and talked to me before my exam. They were also quick with getting my PAP results back to be (2 days)

Ma
Review №5

This place is amazing!!!Everyone is so nice. Brenda ( Hope I am not writing the wrong name) was so so sweet with me. Doctor Jennifer amazing!!!! Thank you for been the best with me. I can say this is my new doctor!!!! Thank you and God bless you always.

Mi
Review №6

I have been a patient of Dr. Jeff Owens for many years now and he is outstanding! After going to another specialist, he saw me and got me diagnosed correctly. I am so thankful for Dr. Owen and his staff. Highly recommend!!

Je
Review №7

The staff is so friendly and Dr. Jen is absolutely the best! She is great to listen and help resolve allof your concerns. I love this place!

Si
Review №8

Reception desk personnel always treat me well. As does the nursing staff. Of course Dr. Jeff is the best. No complaints or any concerns. Dr. Jeff answers all my questions. He has been my MD for years good that he is.

Ka
Review №9

I was greeted by staff who were smiling and very pleasant - easy to talk to. My wait was very short & I was a new patient. The nurse that took me back was very kind, yet professional, in listening to me as I gave my medical history. Dr. Jennifer Owen then came in. She was easy to talk to, lighthearted, and seemed very proficient. I felt better when I left than when I arrived. Glad I made an appointment with her & will continue to see her as my gynecologist.

De
Review №10

The staff is amazing! Dr. Jenn. Makes you feel comfortable and at ease. I have never waited a long time before my appointment. 5 stars !

Ci
Review №11

Owen Health Group is fantastic! I’ve always had such great care from Dr. Jenn, Brittney and Wendy who even help me out through message during off hours!! You will be taken excellent care of at this practice!

Am
Review №12

Edit 9/16/24: I was quite impressed today that Dr. Owen called me to go over my last visit and discuss my experience. She was able to explain a few things that made me understand and agree that my previous experience was a one off and highly circumstantial.Doctors just don’t do that, they don’t take the time to call and discuss a negative experience! I would give her 7 stars if I could, simply for the initiative she took to call and chat with me. I truly appreciate the phone call Dr. Jenn!! 🫱🏼‍🫲🏻Edited 9/12/24: My initial review was five stars in July 2024, but I’ve had several more experiences with the office and am sad to say that I will probably never go back. I left yesterday close to tears and felt very dismissed. I previously was seen by Brittany, PA and had a phenomenal experience, she was thorough and caring. During the visit with Brittany I had a few issues so she ordered a pelvic ultrasound. I came back a few weeks later for the ultrasound and that experience was great as well. When they called to give me my results of the pelvic ultrasound, which were negative, I was wondering what other treatment options were available. So the nurse went to speak with a provider and then called me back and said that Dr. Jenn wanted to see me in office to discuss further options. So an appointment was made for me to come into the office to speak with her.When I arrived, I was seen by a nurse practitioner who is very new to the practice and admittedly was still getting used to seeing this type of patient, she was very nice.We had a chat and then she would go talk to Dr. Jenn, and then the nurse prac would come back and play telephone, relaying what Dr. Jenn said, which was basically…sorry there’s nothing we can do, but we can refer you to another OB/GYN.The part that upset me is that the office called me and stated that Dr. Jenn wanted to see me personally and then when I show up, she couldn’t be bothered to even come talk to me, it made me feel like I wasn’t heard by the actual physician at all, and whenever I went to leave, she was standing at the nurses station writing on some paper, not 5 feet from where my exam room was. A three minute conversation would’ve at least let me leave feeling like she actually cared and that I wasn’t mislead about her wanting to see me.I love seeing nurse practitioners, they are actually my preference, but when the office calls me and tells me the physician wants to see me, that’s just what I expect to happen. And if she had been called away to an emergency or was elbows deep in a procedure, I could understand how it went down, but that was not the case because I saw her standing there. I guess I’ve just followed her on social media for so long and actually follow her during my nursing school OB rotation, I just felt like I expected a lot better from her….and that’s what hurt my feeling so bad..Original Review: I had a lot of anxiety coming to a new OB/GYN but the folks at Owen Health Group made the experience great!The front staff was nice but not obnoxiously so and it was also good to see front staff members over the age of 30!!The process, after being pulled back, was good from start to finish. Brittany, PA, was thorough and asked me questions I never thought to bring up. Ive never had such an in-depth conversation regarding my feminine health and I left feeling well cared for. I will definitely be coming back and recommending this medical office for my ladies past child bearing age.

Br
Review №13

Doc Owen is Outstanding! And so is his staff. Had my FAA medical and was in and out on time. They understand what pilots need and being on time is what will have me returning when my medical is due next.

Jo
Review №14

Very pleased with Owen Health. Been a patient for yrs and they always work with you and take their time to listen to one .

Du
Review №15

Beautiful office. Friendly staff. Dr. Jeff Owen is a great doctor. Thankful for his help in dealing with my husbands skin cancer.

Jo
Review №16

I always have a good experience at Dr.Jenn’s office. Staff are friendly. I don’t usually wait in the lobby very long nor do I have to wait for Dr. Jenn to come in the room to discuss appointment purposes or test results. Brittany is awesome as well. She sits and discusses issues and resolutions with you.

Sh
Review №17

I was greeted with a smile and receptionist was very helpful. Wendy is very sweet and answered all of my questions the best that she could. I know that sometimes it is hard to get thru to nurses on phone but I know they are super busy too.

Ra
Review №18

While Dr. Jeff and Jennifer Owen are absolutely amazing. The billing is extremely shady. They charge and double dip for services that are questionable. Check your insurance billing to what you are actually quoted. I called her billing staff and she had a reason for non-disclosed billing.

Ca
Review №19

Brittney and Wendy took good care of me! Menopause is not fun, but they can help you deal with so many aspects of this! I feel like I am waking up from a deep sleep and now I have so much more energy and stamina! Woo hoo!

Me
Review №20

Dr.Jennifer Owen was so kind. She took her time speaking with me to discuss my health and ways she could help me improve my health. The staff was extremely kind and helpful!

Be
Review №21

I have been going to this office for 5 years and really like the NP Brittany Bailey. I am 65 yrs and have been having spotting for 12 weeks. I have had all the necessary tests, but they have still not contacted me about my results. I need a hysterectomy, but was told they no longer do any surgeries. I have been asking for a referral to a surgeon. I was told it takes 3-4 weeks. They should not advertise they are a gynecology office when they mostly do cosmetic and hormones.

Bi
Review №22

Everyone at the offside warm and friendly- from the front staff to the physicians. I saw Wendy Wilcox, NP. She is awesome. She really cares about my health.

Ju
Review №23

The staff is always friendly and helpful! The office is beautiful and I always receive the best of care from Dr. Jennifer. Incredible office atmosphere—The doctors, nurses and staff are awesome. Always on time. They are so good to answer my questions, address my health concerns and explain procedures. Dr. Jennifer is a true advocate for her patients!

Do
Review №24

Very happy with Owen Health Group! Everyone was super friendly and helpful. Got in and out quickly and got results the same week.I would highly recommend this office!

Am
Review №25

Everyone is always so nice and welcoming; great atmosphere! I love Dr. Jen!

La
Review №26

AMAZING EXPERIENCE. I have a quite irrational fear of going to the doctor, so I was quite nervous for my first appointment here. I was made to feel very welcome, very cared for and listened to. The staff treated me amazingly, and even made special accommodations for my personal fears, all while still performing the procedures I needed done in a very professional manner. It was a lovely experience from start to finish, and I would highly recommend to any woman in Lubbock!! Thank you Owen Health Group!

Je
Review №27

Dr. Brittney Bailey is wonderful! She takes the time to get to know you, truly cares and is as sweet as they come! Been seeing her for about 4 years now. The office is super clean and classy! Highly recommend!

La
Review №28

I saw Brittany Bailey and she was so professional, made me feel very comfortable, and is very knowledgeable. The office staff were very nice and there was very little wait time.

la
Review №29

Love this place, Dr Bailey is so nice and personable. She understands all of your needs and listens. Highly recommend

La
Review №30

Super nice place. The staff was very nice and I didn’t have to wait for a long time for my appointment. I was in and out in less than an hour. Their lab girls are the best quick and painless

Ro
Review №31

Everyone is very professional and welcoming at every visit. Pleasant atmosphere. The doctors seem to really care about your health instead of being just a number. They are sincere to get the proper diagnosis so you feel better soon. I have been very pleased with the services that I received for my health.

Wa
Review №32

Great experience , Great service from the doctor, nurses and customers service. Very knowledgeable of what they do in that office,

No
Review №33

Staff was very courteous and helpful. Dr. Owen saw me in a timely manner and answered all my questions.

De
Review №34

From the moment I walked in it was all smiles and hellos and laughter, that says a lot to me. The office and waiting area is beautiful, as well.I saw Britney, the PA. I’m sorry I can’t remember her last name. But, she was very nice, informative and listened to my concerns. I look forward to going back, in time.

Je
Review №35

Had my first appointment with Dr. Jenn. She is great!!! I felt comfortable and she listened to me, which doesnt always happen. She was very thorough and discussed all my options. Im very happy with my decision to see her.

Bi
Review №36

Nicest, kindest, most caring doctors office ive ever gone to. Everybody from the front desk staff to the nursing and physician folks made my visit stress free and informative.

Sh
Review №37

Amazingly kind and thorough doctors! The nurses and front staff were very nice, too! I’m so glad I chose the Owen Group to take over my care after my previous doctor retired.

Ch
Review №38

Dr wendy is awesome she helped me get the help I needed they have a great staff always helpful and nice

Sa
Review №39

We have been patients at Owen Health group for 10 months now and have seen Dr Jeff and NP Wendy. We feel very comfortable knowing we are getting the best possible care. The entire staff are very professional and always friendly. I highly recommend them

Rh
Review №40

From the reception desk to the exam room, everyone treats you so well. Dr. Jen takes her time with you and listens to any updates, concerns, or other topics of conversation. She is knowledgable and kind. I appreciate the amount of interest she takes in making sure your needs are met. I would highly recommend Dr. Jennifer Owen and Dr. Jeff.

We
Review №41

I appreciate this office so much. They are kind and compassionate. My experience has been a good one with office, lab, ancillary staff as well as the providers. I highly recommend!

Ju
Review №42

The people were very caring, kind and considerate. Dr. Owen took time with me and was very helpful.

Je
Review №43

The staff at Owen Health Care welcome the patients and listen to the patients symptoms and requests. The clinic is relaxing and inviting.

Te
Review №44

The people were nice. The place was really clean. The doctors were really nice too.

Ma
Review №45

As always a short waiting period for my appointment and staff is always courteous and helpful. Dr J. Owen is very helpful with my questions.

Gr
Review №46

Horrible customer service. Tried calling for a WEEK and they didn’t answer. I didn’t have my medication or my lab results for an entire week. I called over 20 times and left several voicemails. They took absolutely no accountability for not answering their phones. The times they did call back, it was already past 4:30, when they close at 5.

Da
Review №47

Excellent Dr.s here. The owens are 1st class Healthcare professionals! 👏

Ve
Review №48

Amazing experience! The PA Brittany was a so easy and wonderful to talk to. She listened and heard my concerns. Plus, the office is beautiful, not your typical doctors office. Office staff was also friendly and followed up.Highly recommend!!

Tr
Review №49

I have been with Doc Jennifer for years she has delivered all my children and done all my exams. Staff Is amazing and office is beautiful!

Lo
Review №50

Doctor Jeff Owen’s is the best doctor I have ever had. I appreciate how he takes however much time needed to answer my questions. His weight loss program has helped me loose 38 pounds. I would highly recommend the Owen’s health group for all of your medical needs.

ky
Review №51

The visits are great. The PA (I wish I could remember her name) is very sweet and helpful, she shows that she really cares.However, the supporting staff is awful. After an appointment and a diagnosis, I called to discuss some symptoms with the medical staff, who then LAUGHED in my face and said “it’s normal.”Then, I have been asking for my medical records since the beginning of August. I didn’t get a release form until I had called probably 5 times asking for it and that was the end of August. I sent my form Aug 30, they said it takes 10 days. I followed up Sept 27, no response. It’s now Oct 16 and I still don’t have my medical records as requested.I don’t know what the issue is but it’s very disappointing and quite frankly, irritating.When and if they ever send it, I will never deal with this place again nor would I recommend to anyone. It takes everybody in there to make the experience a good one for patients, not just the doctor.

jo
Review №52

Great experience every time I go there!From the front desk to the Doctors they are all good people!

Jo
Review №53

My experience was amazing! From the phone call that I had to schedule my appointment all the way through my appointment I had the most comfortable experience. It felt less like doctor to patient relationship & more like friend to friend relationship. I would recommend Owen Health Group to anyone!

Li
Review №54

Love love love this office, its staff, and Dr. Jen Owen!!!! I’m not sure I’ve ever had a physician offer better care, service, or bedside manner. I’m grateful to be her patient ✝️🙏🏼🤍

TK
Review №55

I always have an excellent experience at the Owen Health Group office. From the moment I walk in, I am always greeted by a friendly and welcoming staff. The waiting area is always clean and comfortable, and I don’t have to wait long before being seen by the doctor. During my appointment, the doctor or NP listens to my concerns and addresses all of my questions thoroughly. I feel like they genuinely care about my health and well-being. The office also has the latest technology and equipment, making the entire visit both efficient and informative. I highly recommend this doctors office to anyone in need of medical care.

Te
Review №56

Great personal. No long wait time. DR. Owen is very efficient.

Mi
Review №57

I was very pleased with the care received at Owen Health Group. My questions and concerns were heard and addressed and I left feeling very comfortable with the course of action chosen.

He
Review №58

Best place to get a pilot medical. Fast, professional and very modern facility.

Al
Review №59

Learnt alot about my body. Great bedside manners. Definitely going back.

Co
Review №60

This was my first time here and it was amazing! The staff was so helpful and very welcoming. I seen the nurse practitioner, she immediately made me comfortable and gave me all the information I needed. I love the fact I didn’t feel rushed and actually listened too.

ch
Review №61

The staff and the Dr. very nice to work with Highly recommend !!!

Ka
Review №62

The staff was friendly and professional which put me at ease. The wait time was short.

Jo
Review №63

The whole staff is awesome, friendly and care about you the patient

ka
Review №64

It is always a pleasure to see Dr. Jen. She is a trusted gynecologist and with my family history of disease, I feel confident in her care. The staff is always friendly and professional also. I don’t want to go anywhere else.

An
Review №65

Dr.Jennifer Owen and her staff are amazing. Always so sweet and helpful to help with anything you need. I love this place. I always recommend others to her if they are looking for someone great.

St
Review №66

One of the best places I actually enjoy going to for my Women Wellness Exam; they take time to listen to my concerns and questions (no matter how awkward) and I never feel shamed for anything. They are true professionals and are great at letting me know what are all the options I have available to me to live my healthiest life.In short, I love this place!

Ka
Review №67

Love love love Owen Health Group! My experience has been nothing my less than a 5star experience every time. Brittney, Jenn and Kelley have gone above and beyond to make sure I am taken care of. From regular wellness checks with Brittney to my more recent journey in skin care with Jenn and Kelly, I trust them 100%. I Highly recommend Owen Health Group!

mo
Review №68

My skincare consultation was amazing! I’m so excited to use my products. It’s so nice to have a private one on one opportunity to customize a skincare routine that will work for you!

Ev
Review №69

Owens Health Group has an incredible staff! As a first time patient Brittany helped me feel comfortable and her MA Tiffany was amazing as well! They provided me with a lot of information, attention and they were quick. They took great care of me and I was very happy with my visit.

Is
Review №70

The staff was great and the Gyn PA was very nice but she was extremely behind the times on female hormones. I cant give them higher than 3 stars due to this being a huge part of why I sought them out. Women badly need solid help with hormones and this clinic cant provide that, so we all have to seek out yet another doctor, which takes more money from our pockets. Its also very loud for a GYN office, which makes the experience more overwhelming. They have people on staff to draw blood there, which is a plus. If they updated their education to 2024, and offered HRT to women before menopause, Id happily update my review. Heres hoping! Im putting this review in here so that other women go in prepared.

Mi
Review №71

Very little waiting room time. Everyone was very professional and polite. The doctors assistant (Brittany) that I saw was extremely attentive and responsive as was the nurse.

Ca
Review №72

Very professional and friendly staff. Dr. Jen Owen is always smiling and explains things well

Ma
Review №73

This place is absolutely Amazing!!! I was immediately greeted by staff on arrival and the environment was so welcoming. Brittany was my gyno and she was the BEST!! This was my first experience at Owen Health Group and she was so informative and was so confident in every question I had. She showed genuine concern about my concerns and she made me feel so comfortable. The whole overall experience was 5 star and I will refer everyone I know!!!

Ja
Review №74

I felt my exam was thorough and professional. My concerns were addressed. Follow up is scheduled and test results are pending. I’m happy to have Dr Owen as part of healthcare in Snyder.

Ca
Review №75

Everyone at Owen Health Group are always willing to help… they are approachable and the environment is inviting! Highly recommend you see them for your health needs!

Na
Review №76

First visit as a first-time patient of Dr. Jennifer Owen. Easy to make an appointment and technology used to fill out forms. Was seen quickly and Dr. Owen did an excellent job of making my visit informational and offered some new options. As soon as I left, received a text that my prescriptions were sent to be filled. Overall excellent customer service, efficient, and beautiful office space! Highly suggest.

Je
Review №77

Great Doctors and staff. On time, thorough and professional excellent service

Ly
Review №78

Everyone was so nice and friendly!! Kelly did an amazing job!!! Especially Veronica Garcia who took the time to talk with me and answered all of my questions that I had!!!! I highly recommend this place!!!!

Be
Review №79

Kelly was very professional and did a great job with my treatment. I will use her again.

MJ
Review №80

Such a wonderful experience overall. Friendly and helpful employees. They took time to explain what was going to be done and answered all my questions without hesitation. I’m always so nervous when going to my doctor’s visit but here I felt at ease with minimal anxiety. Definitely going to refer this place to others!

cr
Review №81

Always great care. Very little wait time and Dr. Owens takes her time and answers all your questions

Lo
Review №82

Dr. Jen is very thorough and friendly and took the time to ask me if I had any issues I wanted to address. I didn’t feel like she was in a hurry to get to the next patient.

Ca
Review №83

My experience was Great, the staff is very helpful, and Dr. Jen was very nice and showed concern and got me exactly what I needed I am very Happy on how quickly they called me with results and explained everything! I Highly recommend the Owen Group!

an
Review №84

They are the sweetest and so understanding! I never feel dread or uncomfortable when visiting.

Ca
Review №85

Always friendly and no wait times is a plus. Recently had a consultation on Hormone Therapy Replacement which was very informative. I will continue seeing Owen Health Group for all my Hormone Therapy needs and any other services they offer applicable to my specific needs and wants. I recommend anyone interested to inquire about the services they offer and see what best suits your needs. You won’t regret it!

Ha
Review №86

My last visit went very well and I have no complaints.

J
Review №87

Dr Jen is so sweet & down to earth. She uses words a normal human being can understand & she DOES listen to what your concerns are. Definitely recommend her if you are menopausal!

Ka
Review №88

Dr. Jen Owen + her office staff are very professional, courteous + knowledgeable. Dr. Owen made sure she kept me informed of developments and understood the issues + treatment. Im very glad I have her as my Gynecologist.

Mo
Review №89

I had no problems switching over to the Owen Health Group. The staff was very welcoming and my appointment was at 2:40 and I was seen within 10 minutes of checking in and that meant a lot because I have been known to wait for over an hour at my previous doctor appointments. Thank you Dr. Owen for being thorough and for answering all my questions.

St
Review №90

Pretty prompt and courteous Dr Jeff Owens was on point

Jo
Review №91

I use Dr Jeffrey Owen for my FAA pilot medical certification. He is always helpful and knowledgeable about retaining my medical qualification. He is a top notch doctor. Thanks Dr Owen!

An
Review №92

Definitely the worst doctor’s office I have ever been to. The front desk staff is incredibly rude and hard to get ahold of. It’s been this way for the three and a half years I have been dealing with them. Dr. Brittany is who I saw and I told her the issues I was having with the front desk and all I got was a bunch of excuses for them and not even a single apology. Not to mention the health related issues I was having, she told me to just tough it out and if I didn’t like coming here, they have thousands of patients and I could go somewhere else. Advice taken. I won’t be back and I’m encouraging my friends and family to not go there as well. I feel like I have been very patient with them over the years but I’m done putting up with this. Extremely unprofessional.

Ja
Review №93

I have seen Dr. Jen for years amazing care wonderful staff!! Now I see Brittany and I couldn’t ask for better care! She listens to my concerns and addresses them accordingly!! I think if you are at Owen Health Group, you are at the right place!!

Em
Review №94

Always warm & welcoming, plus quick& efficient. I never have a hard time scheduling or rescheduling appointments all the admin ladies are great. I love Dr. Jen Owen & won’t be changing doctors anytime soon. I would recommend her office to anyone.

Sh
Review №95

I absolutely hate changing doctors, but when Dr. (Mike) Owen retired, he sent me to his kids! How great is that? Very comfortable atmosphere, friendly staff and nothing was rushed.

Fr
Review №96

Went in for a yearly exam, office ran smoothly and Dr. Britney was wonderful. She answered all of my questions and helped me feel comfortable seeing someone new.

Em
Review №97

Dr. Jen Owen was very encouraging and honest during my visit. I really appreciated how patient she was with answering all my questions and how reassuring she was.

Sh
Review №98

Everyone has been so kind, thoughtful and positive. I am happy that I made the decision to go to Owen Health group after the retirement of the doctor I had been going to for 34 years! Thank you for making the transition so smooth and stress free!

El
Review №99

Dr Jen is absolutely the best! She is every Womens best friend and offers so many treatments with her incredible skill and expertise! Her staff is friendly and warm. Every time I leave there I feel healthier and more beautiful. Thank you!

K
Review №100

My experiences here have always been very positive. The staff is very friendly and professional. Jennifer Owen is probably one of the most level headed doctors I’ve ever seen. She takes the time to listen to my concerns, gives valuable feedback, and provides helpful, natural solutions for getting control of my health. I love that! I’m so glad I’ve started going here and will continue to be a patient from now on.

Ta
Review №101

Yesterday I came in as a new patient. I was super nervous about the appointment. The moment I walked in, I was greeted with a smile, and loved how clean and nice the office was. You can tell they take pride in their work and making a great first impression. Dr. Jenn and her staff made me feel so comfortable, and she is so knowledgeable on women’s health. I am so appreciative of that. I thought customer service didn’t exist anymore, but this office has proven me to be wrong. A good friend referred me and so happy that I took the recommendation. If you are in doubt, take the leap and make the appointment. You won’t regret it. Thank you dr Jenn for walking me through every step, making sure I understood what was going on at all times while remaining on time and staying efficient to get me out in a timely manner.

St
Review №102

If one has not seen this doctors office, its a must see. The waiting area is so homey and inviting; one can actually forget where they are actually at. Mrs. Owen is an awesome doctor, I felt that she listened to my concerns, and steered me in the right direction to get further evaluations. Thanks Owens Health Group.

Ch
Review №103

The Owen Health Group is a one stop shopping for all of your healthcare needs. The ladies at the front desk are so friendly. Dr. Jeff and Dr. Jen are excellent physicians.

Pe
Review №104

I absolutely LOVE this place! Dr. Jen and Dr. Jeff are amazing. The staff is very friendly and welcoming. I use their skin care products and take their vitamin supplements. If you’re looking for a doctor they are the best!

No
Review №105

Dr. Jeff Owen is an excellent doctor and all around great human being. Ive gone to Dr. Owen for the past 5 years or so and always have a great experience at his office. The second to last time I went, he was not there and I saw his NP Carly. She was just as great!My most recent visit was for a wellness check and once again was met with great service. I saw Wendy Wilcox this time and she was able to give me insight on what I was dealing with for a couple weeks and put my mind at ease. Won’t go to anyone else other than Owen health group. Thanks guy

Ka
Review №106

5 stars for fast, friendly and caring provider services! Time valued! I didn’t have to wait all day. Brittney knew my concerns before she met with me, and she had carefully thought out a plan to work through those concerns. She was knowledgeable and able to answer my questions. And, she didn’t let me leave without making sure she had addressed all of my needs. She called me personally to discuss results and future plans. That’s what I’m talking about!Thank you!!~K. Daniels

Lo
Review №107

Excellent staff and service. I was in and out before I knew it. Super friendly and open to listen, so I found myself a Family Doctor. ^_^Update for 6/20/22:Still Excellent! Review stands. :DUpdate for 6/21/23:Still doing excellent work!

Ma
Review №108

Dr. Owen is as great and thorough as ever!!! Customer service has not gone out the window with her staff! They’re always so helpful and kind. After years of seeing businesses not caring about their customers or patients, it’s comforting to feel the kindness and be greeted by beautiful smiles every corner you turn. The office is clean and homey. I was out extremely fast. No long waits. I have to say...I missed Dr Owen as my OBGYN! I’m happy to be back in her care ❤️

Ed
Review №109

Dr Jeff is the best doc in town....wouldn’t trust my health to any other Doctor.

Pa
Review №110

I love this office her staff is amazing love Dr Jennifer Owen she is absolutely amazing always listen and does everything she can to help!!! I recommend her office!!! 🥰

To
Review №111

My experience was really good. Everyone was very friendly. Dr. Owen was very good and helpful. She was easy to talk to.

Li
Review №112

Love Brittany!! She’s very personable and truly cares for her patients! The office staff is also great!!

Ju
Review №113

We had a terrible experience at this facility. The Dr. Jenn listened to my wife with no show of concern for the troubles shes been experiencing. Not very forthcoming in giving out information or putting my wife mind at ease about her situation. We will be looking for a Dr. that cares enough to actually listen to what their patients needs are. Drs that conduct themselves like this should be ashamed.

Ke
Review №114

Very friendly atmosphere. Dr. Owen is an interesting person. Thank you for helping me with my FAA Medical.

An
Review №115

Very thorough and friendly staff!Highly recommend!

Le
Review №116

Dr. Jen helped me with issues I had been having for years! One visit fixed me. She really listens and is so easy to talk to!

MA
Review №117

My first visit at Owen health group was wonderful! The staff were great and dealt with my concerns with genuine care. They took their time in helping me develop a plan that best suits me. They were willing to take the time to go over all the information and describe things in a way that I would understand. They were patient and answered all my questions. Thank you!

Ja
Review №118

Doctors and nurses are all polite and kind. Going in as a new patient I was very impressed with my treatment and how nice the place actually looks. Overall best doctors visit Ive ever had.

St
Review №119

Very nice location. Very one is so nice. It’s all woman as far as I have seen, which I love. Feel very comfortable. Had an TV ultrasound and they had soft music playing which made me feel so relaxed.

Ca
Review №120

I have been going for years and every time you walk in you feel right at home. Front office staff is sweet and friendly. Always greets me with a smile. The back is just as friendly. You are not just another client. I know I can trust the Doctors with my health, the truly do care. It’s a place you would want to work at because everyone seems to love working there better yet being there!

Me
Review №121

Owen Health Group has been the best medical experience that I have had. Dr. Jeff, Dr, Jennifer and Dr.Wendy make a trip to the doctors office a pleasurable experience. They listen to your concerns, and find the best treatment plan catered to your needs. So thankful!

Em
Review №122

Saw Dr.Jennifer Owens and she was super nice and talked to me about all my options. I loved how quick she is but still listens to all your needs! The nurse who worked me up was very friendly. The office is extremely nice and I was in and out in record time. I will be back and recommending to all my friends!

Ka
Review №123

Love Dr. Owen!! She has been my obgyn for the last 16 years and she has never been anything but fantastic! Her staff is always friendly and courteous.

Je
Review №124

Great folks, I will miss them as we are moving, but will be back!!!

Ha
Review №125

The receptionist staff was incredibly welcoming and friendly! My gynecologist was also very friendly; willing to answer all my questions and putting me on the correct medications! Very wonderful, homey atmosphere and wonderful medical care!

Bi
Review №126

The staff and crew were very nice and helpful. From Checking in To checking out. Not only were they helpful, but had a smile in the voice as well as on their face. They treated me like I was a part of the family. Dr Jennifer Owen, you have a stellar staff! Merry Christmas to you all!

Iv
Review №127

First time here and I couldn’t ask for a better experience. The doctors/ assistants made me feel comfortable and didn’t hesitate to help me with any questions that i had. Other staff was very helpful and walked me through the process. I will continue to go back !!

D'
Review №128

Respect for appointment times, courteous front office staff and medical staff. Had an appt on both sides of the office and both exceeded my expectations! Would definitely recommend the Owen Health Group if you are looking for a new care provider!

Ka
Review №129

These two Doc’s are AWESOME! Dr. Jeff has been my family doc for years. Dr. Jen has taken care of both of my girls and is about to take me on, now that Dr. Mike is retiring. I love the office staff here, lovely and easy to work with. All questions taken care of in a very timely fashion! Looking forward to years of friendly interaction! Love you guys!

Jo
Review №130

Great service as always. Got in on time and was seen by the doctor. Staff got my next appointment scheduled and I out the door.

Je
Review №131

I love DrJen Owen! You never feel rushed, she takes time in answering your questions and keeps you fully informed on up to date technology. The staff is always very friendly.

Lu
Review №132

I was treated by Dr. Owen’s father for many years. It’s a treat to be seen by both his children and the PA Wendy. Top notch! Always treated with dignity and respect. Lucky to have them in this community.

An
Review №133

The Owen Health Group has beautiful accommodations and is so clean. The lady at the front desk is kind and knowledgeable and told me someone would be with me in a minute. I no longer sat down to open my book and Immediately was escorted to the exam room. My experience was Dr. Jennifer Owen was a great one. I felt comfortable and was informed of each step of my procedures.Will I go back next year? Absolutely.

CH
Review №134

Wendy is very personable. She listens to what you are experiencing and actually wants to help you feel better. If you are looking for a good Dr. she’s the lady to see!!! The staff is always super sweet, and always calls me back very quickly. This is the best overall place to go. Thanks 🙏

St
Review №135

Everyone is so friendly and super fast. My appointment was at 12:30 and I was back home by 1:10. I was super impressed with how fast I was called back to the room. I barely sat down & next thing I hear is my name being called. Everyone was smiling and seemed like they were actually happy to be at work. Im so glad I chose to make Dr. Jennifer Owen my new OBGYN.

Al
Review №136

My experience was absolutely amazing! They were so helpful and truly listened to my health needs. The PA, Brittney Bailey, was outstanding and I would recommend her to everyone!

Pa
Review №137

Great service! Everyone that I had talked to in this clinic was nice and understanding. I recommend this place, the doctors actually listen to your concerns and worries.

Ka
Review №138

Love Dr Jen! She explains everything well and where its easy to understand and she takes her time with her patients!

Am
Review №139

Dr.Jennifer Owen was amazing! Thanks for giving me a great experience at your office! All the assistants were very sweet! I’m so glad to be a patient here now! If your looking for a good place to be taken care of, this is it!

Ch
Review №140

Love the staff here! Always friendly and helpful. My experience is with Dr. Jeff Owen and Wendy. They have definitely improved my health and well being overall. Highly recommend this office and all of the great staff there.

Ju
Review №141

All the staff are very professional and considerate. I have never had any problems getting appointments. My test results come back quickly. I feel very confident in my doctor and all the staff. I definitely recommend them for health care services. Thanks to all the staff at Owen Health Group.

Al
Review №142

Brittany is the best, she listens and shares her expertise very well! I’m grateful for Owen Health Group.

Do
Review №143

The front staff are fast and friendly plus efficient! Dr. WENDY and the nursing staff are always awesome! Nothing but praise from this old dude !! Just had another well visit at Owen Health Group .. as was before , nothing but praise for entire staff ! The lobby is also very comfortable !

Ca
Review №144

Very friendly atmosphere and wonderful customer service. I was a little early for my appointment and was seen quickly. Made it out 5 minutes after my scheduled appointment time. Ive been a patient for 8 years and I Love Dr. Jennifer Owen 💕💕💕💕

Au
Review №145

I love Dr. Jenn! She’s my favorite person and makes you feel totally comfortable. Her offices are also top notch and make you have that “at home” vibe. She & her staff gets you in and out but make sure they go over any questions or concerns you might have! Highly recommend!

ta
Review №146

Dr Jeff Owen always takes plenty of time with me & is so thorough in my visits. The front office staff is so friendly and helpful. I have been with them for 5 years now.

Su
Review №147

After 37 years with the same doctor, I had to change. I was so apprehensive about finding a new doctor! However, my first visit to Owen Health Group was so easy. I didn’t have to wait long for an appointment and when I arrived it didn’t take long at all to be seen.It was a very pleasant experience and I’m so glad I gave them a chance.

Sa
Review №148

It would have been nice to have known, prior to the appointment, that as a new patient, I wasnt going to be seen by Dr Owens. I was pleasantly pleased with Brittany. She took time to listen to me as a new patient. Communication is key to a good doctor patient relationship.

Br
Review №149

I see Wendy, Jeff and Brittany frequently and everytime I go I fee so comfortable to tell them anything and I know I will be taken care of. They want the best for their patients and they have the best staff to help them do just that. Never had a doctor care this much about my mental and general health.

Bi
Review №150

Dr. Jeff, his nurse practitioner Wendi and the staff are simply amazing. Everyone is nice and friendly and always welcoming. I have never had to wait more than 15min for a visit and appointments are always easy to make. I would recommend Owen Health Group to anyone who wants quality care and staff that listens to you.

Ru
Review №151

Every time I have a visit with the Dr. It’s always fast, comfortable and professional. I’m always greeted with politeness, The Doctor and the nurse always let me know that I am well taken care of and any questions that I have is always answered. They show that they care about the patients.

Ch
Review №152

I love this office! Wendi is amazing as well as Dr. Owen. I’m giving a 4 star because the process to get a appointment can be lengthy. You have to leave a message on most days to get an appointment, and wait for a call back. The staff is amazing once you get there!! Please do not let the appointment process prevent you from coming, I tell all my friends that I promise it’s worth the wait!

Ca
Review №153

Beautiful facility and top notch service!

mi
Review №154

The staff was very friendly and Dr. Jeff Owen explained all results and treatment thoroughly, easy and fun to talk to.

K
Review №155

My son saw Dr. Owen for his medical clearance but will definitely go back for other reasons. We loved the nurse that helped us, she had us laughing which helped ease our anxiety. Dr. Owen was very nice and helpful as well.

Br
Review №156

The Owens group is always amazing!! They always make sure to make us feel comfortable with our visits. We definitely feel the love and would recommend them to friends and family.

Ka
Review №157

I had a really horrible experience at my first gyno appointment (which was with the health sciences center) and was more or less traumatized and too scared to ever go back. Owen health group was recommended to me and I finally made it up there. Booking an appointment was SO easy, the office is so clean and the girls are so sweet and helpful. I saw Brittany (Jennifer’s PA) and she was absolutely amazing. She answered all of my questions and genuinely listened to me. This was the best experience I’ve had and will never go anywhere else.

Am
Review №158

I love this place and the staff. They have all been very helpful and care about their parents. I highly recommend them to everyone. If you dont have or are looking for a gynecologist this is this is where you should go. Thanks to everyone in this office for your kindness.

Ho
Review №159

I love my doctor here. I always feel listened to and heard. I’ve never felt that what I say about my body mattered to a doctor, but I’ve always felt that way here. You will be heard and well taken care of here! ❤️

M
Review №160

Scheduled my teenage daughter as a new patient of Dr. Jennifer Owen and was very pleased with the entire process. Very nice office, professional staff and Dr. Owen made my daughter feel very comfortable by being personable with her. May even consider changing my choice in gynecologist for myself!

Pa
Review №161

I love this health group and see both physicians. Theres been a change with some staff which caused a minor hiccup at my last appointment (turns out my appointment wasnt saved in the system so I technically didnt actually have an appointment at the time) but it was handled very professionally and I was very thankful I was able to be seen and taken care of. I would highly recommend either physician.

Ka
Review №162

Dr. Owen genuinely cares about her patients, takes the time to talk about concerns and gives alternatives I had not been offered by my previous provider. I couldn’t be happier with the care and attention her and her staff have provided.

ro
Review №163

Awesome! Kelly is fantastic at hair removal! I highly recommend her. Nothing to worry about. She makes you feel so comfortable.

Si
Review №164

First timer going to get medical exams/checkup. Very nice place, the assistants make you feel comfortable and not nervous. It didn’t feel like a normal “doctors trip” because how friendly and sociable everyone was. The male doctor wished me success and because I’ll have to get my information updated yearly, I’ll definitely be back there!

Ja
Review №165

Very efficient and professional office! Highly recommend!

Be
Review №166

Dr. Jeff is wonderful!!! Awesome Doctor!! I’m very blessed to have Dr. Jennifer and Dr. Jeff as my doctors!! They are the best brother and sister duo ever!! They have corrected and healed several of my issues! I would highly recommend them! Excellent!!!And I feel so welcomed to their office by precious Denise,Jill and Veronica! Sweetest girls!!!

Va
Review №167

One word... AMAZING! Super friendly staff and so professional. I felt comfortable even though I was nervous. I’m used to exam rooms when I see a dr, but it was a more relaxing environment. I was able to talk one on one and all my questions and concerns were addressed. So glad I stumbled on Owen Health Group!

An
Review №168

I was so very pleased with my daughters visit. Dr Owens was so very polite and friendly. She made my teen daughter as comfortable as possible. So glad we were referred to Owens Health Group.

Tw
Review №169

Always professional, nice, and friendly! Love the staff there! ,

Sa
Review №170

Dr. Jennifer Owen is the best! She has been my doctor for the past 12 years and is always compassionate to my problems. I never have any issues with her staff as they have always been considerate when I call and when I go in. The care that I receive is above and beyond what is expected and I couldnt imagine going anywhere else!

Lo
Review №171

Dr. Jen Owen took time to get to know my health history, addressed my questions, and provided excellent options for my care. She listens well and values my input. So glad she’s taking up the torch from her father as the newest addition to my healthcare team.

Ma
Review №172

I love this office, from the people to the building itself. Brittney is kind and comforting, she walked me through everything. I can not say enough great things about this practice, highly recommend!!

Ti
Review №173

Dr. Jenn and Dr. Jeff took the time to listen to my health care needs and concerns. All of the office staff was kind and helpful. I left a vm needing an appointment and I received a call within half a day. Ad a side note the facility is gorgeous and meticulously clean!

Da
Review №174

I absolutely love the doctors in this office, both Dr Jeff and Dr Jenn, as well as the staff. I recently saw Wendi and she was very understanding and thorough with my care. The office staff is top notch also, going above and beyond to help with my insurance needs. Completely recommend both Dr Owens!

Je
Review №175

The gynecologist I have seen for 16 years recently retired. So Dr.Jennifer Owen had some big shoes to fill. She was great. Her staff was impressive as well. Added bonus, the office is beautiful and the decor is very calming. I definitely recommend the Owen Health Group.

Ca
Review №176

This was my first visit with Dr Owen. I found her and her staff to be very kind and compassionate. She listened to my concerns and offered options to meet my needs taking all of my concerns into account. I was very happy with my visit and recommend Dr Owen highly.

Jo
Review №177

Dr. Jeff is a very intelligent, insightful and caring PCP who has guided me expertly through many health issues. He has sent me to Specialists when necessary who he knows to be experts in their field and I will be his patient for the rest of my life. Tiffany is a wonderful nurse who is very compassionate and professional. Dr. Jeff and her are my friends in addition to the professional status.

He
Review №178

Doctor and staff made the entire visit so easy. Everyone is very knowledgeable and the lab tech is amazing. I wish I had found them sooner! It would have saved a lot of money and tears. Thank you 😊

Di
Review №179

Fast, simple & easy visit! Couldn’t ask for better!

Sh
Review №180

I cannot say enough good things about this practice and the people in it. Appointments are always in a timely manner. Phone calls are returned by physicians and/or staff. Physicians, nurse practitioners and support staff, whether skilled nursing or clerical, are competent, kind and efficient. I have and will continue to recommend Owen Health Group to my friends and family.

Li
Review №181

Staff was great and very friendly!! Definitely recommend Owen Health Group!!

Kr
Review №182

Brittany was amazing and really put me at ease. The office staff was very friendly and helpful. I am so thankful that I found this wonderful Dr s office.

Ca
Review №183

Dr Owen got me in quickly with a referral from my chiropractor. He was very thorough and concerned with my health. Ive seen his dad for years and his sister delivered my first born. He was just as great as they are! I will be back seeing him again. Thanks Dr Jeff for taking time to care for me in your busy schedule!

Fr
Review №184

I think this is one of best Dr offices I have been in. The staff is awesome and Dr Owen rocks. Thank u

JO
Review №185

Dr Jenn is such a great Doctor. She listens and really cares. I’m so glad I found her.

Ja
Review №186

Dr. Jennifer is wonderful. She takes time to get to know you and the issues you are having. You feel like you are the only patient she has. I have had the O-shot for inconsistency problem. The shot is working great and would recommend it to anyone suffering it. Great office staff as well!

Ha
Review №187

Dr. Jens PA Brittany was the best! It was my first visit for an annual and with Owen Health Group and I felt very comfortable. Brittany was able to go through everything with me. I will definitely be continuing my care with Owen Health Group!

Na
Review №188

I usually give myself a 1 1/2 to 2 hr window for a Drs appointment. But to my surprise, I went to Dr. Jennifer Owens office yesterday and it was a wonderful experience. The whole visit was fast. Excellent physician/staff. Answer all my questions

Ki
Review №189

I was seen in a timely manner, and the staff were all very nice and professional. Dr Jeff Owen is wonderful, addressing any concerns I may have and offering solutions. Great environment!

Jo
Review №190

It was a great visit. Everyone from the front desk receptionist to the nurses to the Doctor were very friendly and helpful. They all made it very pleasant!!

Sh
Review №191

My first visit to Owen Health group couldn’t have been more pleasant or efficient! It is refreshing to be treated with good customer service in the front . So many physicians’ offices are so “all business” and focused on their task that the kindness, compassion, and even a little smile goes out the window! It makes all of the difference in the world for the whole experience! 😊

Re
Review №192

This was my first visit to Owen Health group. My appointment went well and was on time. Dr Jeff was friendly, prompt, and to the point. The nurses and staff were very friendly and conversed with me through the check up. Based off this first visit, I would recommend Owen Health Group to others! 👍

Gr
Review №193

Did my flight physical with Dr. Owen…he was fantastic! He answered tons of my questions that didn’t even apply to my FAA stuff and he never once tried to rush out or avoid answering! Will absolutely keep going there!

Ke
Review №194

I could not be more satisfied with the care and attention I got at Owen Health Group. I was quickly checked in, called back by a nurse assistant who assessed my conditions and took my vitals, then Dr. Jennifer Owen came in for the exam. All of this in about 15 minutes or less from the time I walked in the door. The office runs efficiently and the staff are friendly and helpful.

Ji
Review №195

A great very professional medical office and staff they are ones I would recommend to everyone

Br
Review №196

Dr.Jenn was phenomenal! I was referred to her and couldnt be happier, the office staff was super friendly and fast and they all got me in and out super quick. Couldnt be happier with my new doctor!!

Va
Review №197

They have been very nice and helpful! ❤️ Brittany! She does not make me feel like my questions are taking to much time and answers them the way I can understand them! Their offices are beautiful and I’ve never had to wait for a long time!

Se
Review №198

I was really anxious about my appointment, but Brittany and her assistant really did a great job at making me feel comfortable. Everyone was really sweet!

Br
Review №199

Wendy is the nurse practitioner that I see. I love her, she LISTENS.Wendy runs necessary test for correct diagnosis; therefore, prescribes up to date treatment. Owen’s group use up to date technology and they spare no expense in purchasing new medical equipment. They offer a diverse amount of technology from yearly exams, Vitamin B12 and slim shots, Immune boosters with Vitamin C, Bio-T pellets for energy and sex drive, OB/gyn and this is just a small example of services they offer. If you want a medical office to treat you with integrity Owen’s group is the one to choose.

Information
6 Photos
199 Comments
4.8 Rating
  • Address:5028 122nd Street, Lubbock, TX 79424, United States
  • Site:https://owenhealthgroup.com/
  • Phone:+1 806-749-7975
Categories
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–12 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
Parking
  • On-site parking:Yes
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