NextCare Urgent Care Laveen Village

3910 Village Dr, Lincoln, NE 68516, United States
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NextCare Urgent Care Laveen Village
Comments
Ma
Review №1

Excellent experience! Friendly welcome. No waiting. Minimal paperwork. Pleasant, short intake with kind staff. Knowledgeable, effective, kind nurse practitioner asked essential questions, listened to everything I shared; diagnosed ear infection; treated quickly and had a prescription ready for me when I arrived at pharmacy. Best urgent care experience ever!

Er
Review №2

Very quick, convenient, and quality service. Everyone was friendly. I wish I caught the name of the gentleman working reception but he was very relatable and kept my spirits up despite being sick. PA Gary Cuddy addressed all of my concerns and questions. I highly recommend this facility!

Cl
Review №3

First time visiting this urgent care for my child and I plan to return when their services are needed again. They were super patient with my 4 year old as he answered the staffs questions himself. Very kind and lots of care to make sure my kiddo felt safe and listened to. Thank you!

An
Review №4

Nurse was nasty. Took a client in with handy printed out Medication and Allergy list. I told the nurse allergies and medications were on the list. She said And who are you to this person? I said I handle their medical, the allergies are on the list for you. She said No, do YOU Know their allergies? I said maam I have over 40 people on my caseload, so no I dont memorize all of that but its right here and then I had to read it off to her. The P.A. was kind. Nurse, not at all. She must have been having a very bad day.

Ti
Review №5

This was a very convenient place to go for urgent care. We didnt have to wait to get in, and we werent there for a very long time waiting on the doctor to see my son. The doctor seemed knowledgeable and was very kind. I would return again for urgent care if needed.

Be
Review №6

This was one of the best urgent care experiences I’ve ever had the front end staff is very caring patient and understanding. I made an appointment just in case but was the only one in the waiting room when I arrived so they got me seen immediately after check in. The tests they performed were very thorough and made me feel that the care team valued me as a human being. The nurse and the PA were good communicators and addressed all my needs and concerns. The staff here really deserves a gold star for effort and kindness providing a stellar service and making people feel cared for. Thank you to everyone here who helped me feel better today!

St
Review №7

Everyone was very caring during my appointment, it was quick and efficient, will definitely be coming back!

am
Review №8

We were early and they got us right in. Very nice to have a place to go on a Sunday. The receptionist was very friendly.

Ra
Review №9

The online scheduling was fast and efficient. I was able to fill out information ahead of time. When I showed up for my appointment I had minimal wait time. The staff was friendly, professional and listened to my concerns. I was impressed with the staff and would definitely recommend.

Ka
Review №10

I was the only one there and I still had to wait 20 minutes to be seen because the receptionist wasnt there. Otherwise it was a good experience.

Is
Review №11

I’ve gone to this urgent care twice and they’re direct and helpful every time and get me in and out quickly. Would recommend

T
Review №12

Definitely didnt have equal patient value. They made me wait so someone whom came in after me could go before me. Unfortunately for them I didnt stay to even see how they care for their patients.

Mi
Review №13

Went in due to my contact was stuck in my eye. The doctor didnt see anything at first but luckily put die in my eye and found my contact an got it out! Fun facts yes contacts rip sometimes In half or multiple pieces .

Da
Review №14

I met the SWEETEST staff, they made my day. I will definitely be going back to this location

Su
Review №15

Got in right away. The APRN listened to my concerns and figured out what was the best way to treat me.

Co
Review №16

By far the best experience Ive ever had in receiving medical care! I was impressed by how quickly and efficiently I was treated. The staff work together to set this clinic at a level above anything Ive seen in the medical community. Very nice, clean facility as well.

Te
Review №17

The staff was very kind, understanding and caring. They listened well to symptoms and were able to diagnose illness quickly. We are very pleased with the service and care!!

Sa
Review №18

Everyone was really nice. They explained everything really well and were so kind.

Av
Review №19

Terrible front desk service with Linda. And the practitioner Jason took poor care of me during my time of need. Will not return and would not recommend.

So
Review №20

Everyone treated me with such care and were so very kind.

Rh
Review №21

Walk in place is very clean and greeted by Cody with a pleasant smile. Our favorites are Sara we see next that’s wonderful then Gary who is very knowledgeable in medicine. Treated with the upmost care ever. That was our 4th time going there and I wouldn’t pick a better Urgent Care anywhere. Thank you so much for all your kindness and knowledge. Amazing three individuals 😀🤗😀🤗😀🤗

Ro
Review №22

The exam room was dirty. Didn’t know how to dress a wound dropped sterile tape on floor and then preceding to use it on my wound Did not put on new sterile gloves when came back in the room after leaving to get something with same gloves on.

Am
Review №23

I had an appointment because I’d been feeling sick for about two months. They got me in right away, ran a couple tests and then actually gave me a prescription. The staff were super nice and understanding. I had been struggling with flu like symptoms (I ended up having the flu), but they did more than any other clinic I tried getting help from. I would definitely recommend this place.

Ka
Review №24

Booked an appointment for 10, arrived early, completed all checkin paperwork online, waited for an hour after the appointed time, 30 min after appointed time had to complete checkin paperwork in person. Never even made it to the appt. Went to a different clinic. This was so disorganized! It was the least urgent care Ive ever received.

Ri
Review №25

I have never had a urgent care experience as good as this one the wait was only 5 minutes went in for symptoms of a uti and the doctor went above and beyond I had been sick with a bad cough didnt think anything of it and found out it was bronchitis he perscribed me an antibiotic and inhaler and now I feel so much better he was so quick but so thorough I will never go to any other urgent care.

Ja
Review №26

Everyone took great care of me. Had a fall off my bike towards the end of the day. NextCare saw me quickly, X-ray-ed me, patched me up, and now I’m resting at home. Top-notch healthcare with clear follow up instructions. Thank you!

Ho
Review №27

Best Urgent Care I’ve ever been to. Staff was knowledgeable, professional and friendly. There was no wait time, I was able to get right in and they helped me with my neck/back/arm pain.

Je
Review №28

Very little wait time and the nurse and N.P. took their time and were thorough. We appreciated their care.

je
Review №29

Very fast professional service. Staff was very helpful and friendly. I would highly recommend for all care needs.

Ma
Review №30

I had an upper resp issue, needed to see a provider bc I didn’t have time to see my regular doctor. The team took great care of me, was efficient, thorough and I would recommend them for sure! I’ll be back if I need an urgent care center again!! Thanks!!

Ta
Review №31

Staff was very pleasant, organized, and efficient. Jason, the provider, was very thorough and answered all of my questions. Would highly recommend over Urgent Care for any medical needs.

De
Review №32

Staff is awesome and welcoming. Fast turnaround on visit wait.

Wi
Review №33

Walked in just to be told to go to the ER and paid $266 for just that.

Br
Review №34

Very helpful staff, no wait time. Everything went about in a timely manner.

Ma
Review №35

Very clean facility. Great service from check in to Nurse to doctor. Would highly recommend.

ni
Review №36

Very friendly and fast. I was in and out in less than 30 minutes and satisfied with the results.

Je
Review №37

Front receptionist is absolutely rude and has no customer service skills. When you refuse to use their app to fill out your paperwork she got upset because she actually had to work.

St
Review №38

They listened to me . Took time to actually do there Job right and not just patronize me and treat me like a child who should just go home .I will definitely go back when I need help . They even recommend primary care physicians for me .

Al
Review №39

Very kind people! My son loved being there & said he would go back again (which is surprising because he absolutely dislikes going to doctors).

Re
Review №40

Very personable staff. First time going and I will definitely go back.

Jo
Review №41

My doctor was out of town and they got me in right away and I was able to get the meds I needed for a sinus infection. I am very happy with how my appointment went.

Ca
Review №42

The doctor and nurse were very kind and efficient in explaining what we were doing and how long I would be there. Really appreciated that as I wasn’t feeling well at all.

Ja
Review №43

Everyone that worked there was great!

Al
Review №44

Quick, efficient, practical and particularly easy quick app for getting care, locations, symptom checker, check in & pre screening questionnaire & insurance upload option to avoid hassle of paperwork in-office.

Mi
Review №45

Got there and they got me in fast and it was a good experience, I will go back to them again.

Jo
Review №46

Fast and very nice people!

Ma
Review №47

Greeted by Colby with a warm smile. Helped by Gary and Shane who both were kind and professional. Would come back again

Ju
Review №48

Friendly and very efficient! Offered me a bottled water, staff was very pleasant and they respected my time.

Ju
Review №49

Sitting here for over a hour in a empty lobby looking at a sign that says average visit is less than an hour. Urgent means urgent, not hurry up and wait.

Sa
Review №50

They told me they sent my prescription to a particular pharmacy that was open 24/7. No such prescription was at this pharmacy. I called every pharmacy that was open. Could not find where they sent it. I had to wait till the next day.

Ma
Review №51

Fast and efficient services. Walk-in spotless.Highly recommend.

As
Review №52

The facility is super friendly! I would 💯 go back! Only wish my insurance was a little better! 😉

La
Review №53

Online check in was quick and easy. Five minutes wait after checking in. Total time was less than 30 minutes. Very efficient operation!

Ca
Review №54

Very nice and professional. Did not have to wait long to be seen by the physician.

Mi
Review №55

I appreciated the kindness, professionalism and service was excellent from beginning to end. Out in a timely manner.

Ga
Review №56

They didnt specify prices on anything and kept trying to upsale me.

Az
Review №57

We was there for 35 minutes just waiting to a test no one show up

Jo
Review №58

The staff was amazing. Fast, respectful and helpful. 10/10 experience!!

Sh
Review №59

Wonderful and caring staff. 5 stars!

St
Review №60

Great experience. Staff was helpful and friendly. Short wait time.

As
Review №61

They were so wonderful and got us in right away!

Ka
Review №62

Very friendly, got me in in a timely matter!

Li
Review №63

They took good care of me and were fast and got me home quickly.

Lo
Review №64

Quick and friendly service.

Ja
Review №65

Everyone was very helpful!! Thank you!

sw
Review №66

Rude staff just called to ask about vaccine’s and staff answered was very short and hung up on me in the middle of my question. Poor service

Br
Review №67

They were so quick and helpful! Thank you for your kindness and hospitality.

Ha
Review №68

Quick, professional, kind. Absolutely love the staff here!

Co
Review №69

I’ve been here twice and staff was amazing both times.

Su
Review №70

Knowledgeable, friendly in and out! Thanks so much!!

Lo
Review №71

The staff and the visit experience is top notch!!

Ke
Review №72

Was well taken care of, thank you!!!

Je
Review №73

Would absolutely recommend this place! They were fast and friendly.

Sh
Review №74

In and out very quickly. Staff pleasant and friendly.

sk
Review №75

Fast service from start to finish. Very competent.

Ke
Review №76

Fast and friendly service!

Co
Review №77

Told me symptoms I didnt have and did not specify correct medication intervals

Ka
Review №78

Very convenient, easy to make appointment, in and out in a short time!

Ka
Review №79

Friendly and quick service. I felt heard and cared for

An
Review №80

Received kind, compassionate care after reg Drs hours.

Sh
Review №81

Wonderful experience!

La
Review №82

Got in and out quickly. Good pricing

Sa
Review №83

Quick, thorough and friendly care by the staff.

Ch
Review №84

Place was closed during business hours…reason unknown….wil try a different place in the future!

ja
Review №85

Fast, efficient, and kind attentive workers

Do
Review №86

Fast. Nice. Easy.

Br
Review №87

Great care and fast services!!

Co
Review №88

Great care by staff.

Jo
Review №89

Got me in and out quickly.

za
Review №90

Quick and easy

Li
Review №91

Justin was amazing!!!

Jo
Review №92

Great!!!

Lo
Review №93

Fast and easy

Co
Review №94

Very helpful

Ro
Review №95

A very good work team, even though they only speak English, did everything possible to communicate well. thank you all very much for your good treatment

Information
4 Photos
95 Comments
4.4 Rating
  • Address:3910 Village Dr, Lincoln, NE 68516, United States
  • Site:https://nextcare.com/locations/ne/urgent-care-clinic-lincoln-nebraska-village/
  • Phone:+1 402-328-7029
Categories
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
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