This urgent care is amazing, and the staff is SUPER friendly. They explain everything in detail for better understanding, they are quick, clean, and even affordable.They even offer a direct care membership program called MYAFC which allows you to be seen anytime for a small monthly fee!Definitely need to check them out for all your needs, they are fantastic!
The staff was very welcoming and helpful! The clinic is clean, check-in was quick and easy, and they stay open until 8pm on weekdays! I recommend this urgent care!
Phenomenal care! Ive lived in Huntersville my whole life, and Im pretty used to the corporate feeling of Novant and Atrium, but AFC felt personalized.They have an incredibly knowledgeable medical staff with a friendly team up front. Highly recommend.
Great experience. Highly recommend. It is a little further than other urgent care facilities near us but worth the extra drive time. My daughter had a very thorough examination process, did not feel rushed. Ashley was fantastic. 👍🏻
I went to the facility as a walk in same day and received prompt care. The front desk staff were friendly, welcoming and check in was easy, timely and efficient. The nurse/X-ray technician was also super friendly, thorough and knowledgeable. The PA was compassionate and great at listening to my issue that brought me there. She made correct diagnosis and prescribed appropriate medication and treatment plan.The facility itself seems new and very clean/organized. Ive been to many urgent care facilities over the years so plenty use as comparison to this location and so overall my experience was 5 stars wonderful and I will return again if I have a need again in Huntersville..
It was so wonderful! When you’re sick it’s great to have people who seem to genuinely care about you. When I called I received a warm, friendly reception from the person on the phone. It made me feel good about visiting the Urgent Care facility. When I arrived the receptionist was so friendly, nice, and helpful! I was in and out of this facility in less than 30 minutes! I was pleasantly surprised! All the staff was friendly, attentive, and answered all my questions! I made a great decision going to this Urgent Care!!! 😃
Excellent Urgent Care! Medical staff was friendly and more down to earth than I’ve ever experienced from medical providers. Ashleigh explained everything in easy to understand language. Wonderful visit.
I went to AFC the day after visiting my PCP and being told I had a virus. I couldn’t breathe and that morning I searched for urgent care and your facility popped up. You all were a godsend! The staff was amazing from beginning to end. They were nice and thorough. After running test and doing a chest x ray we figured out I had pneumonia and a sinus infection. Way more than a”virus”. I can’t thank you all enough. The ladies at the front were just as pleasant and attentive as the staff in the back. A wonderful experience. The facility was nice and clean as well. I will definitely tell everyone about your facility and my experience.
This my second time doing there and it was just as good of an experience as it was the first time l. Everyone is kind and attentive. I didn’t have to wait long and I feel like I was honestly being heard. I hope i won’t need to go to urgent care again, but if I do, that’s definitely where I’ll go!
By far one of the best urgent cares I have ever been to they treat you like you are the only patient there and with a lot of respect. They show a lot of concerns about your health and your well-being. I would highly recommend this place to anybody. My respect to all the doctors, nurses and staff that work in that place amazing people.
My mom and I went to get her treated, and everything was of excellent quality. From Tammy at the front desk, who treated us with great kindness and helped us as much as she could, to the medical provider, who was very professional and attentive in addressing my moms symptoms. We left very happy and highly recommend them. First-class service, very kind, clean and quick.
This is such a clean, Amazing facility, compared to the rest. The staff are very caring and compassionate with their patients. I noticed that as I entered the door I was greeted with a smile and the front desk made eye contact with me. Right then, I knew that I had made the right choice by coming to this Urgent Care. The back was very knowledgeable when talking with patients. This made me feel more confident in choosing AFC as a go to for myUrgent Care needs. The Staff all seemed to be a Happy Team !!!
Saw urgent care pop up close to house and needed to take sick boy in. The front desk girl was very inviting. There was a very short wait time. The mobile forms were quick and convenient to fill out for a first-time patient. The nurse that did vitals and x-rays was very nice and even let my boy see his images. The PA, Breanna, was so wonderful! I highly recommend going here!
I was taken care of by Ben (nurse) and Ashley (provider). They were very patient, kind, professional, didnt rush anything, addressed all my concerns and took excellent care of me. I would recommend this facility to anyone, not only because they are equipped to handle more than most UCs Ive seen, but also due the amazing staff and the care they rendered. I am very happy and impressed with AFC.
Just moved from GA and our insurance hadn’t started yet. My son got an ear infection and we stopped here to get him checked out. We were in and out in 35 minutes and the staff were incredible. Highly recommend!!
The entire Urgent Care staff were excellent and very helpful. I came in one minute before close of business and they treated me like the first person to start the day. Im so grateful them.
This urgent care is clean, efficient, and compassionate. I scheduled my appointment online and was seen within 10 minutes, with an easy and seamless check-in process. The PA was incredibly thorough, ensuring everything was addressed before I left. I truly felt seen, heard, and well-cared for throughout my visit.
Highly recommend this urgent care, went to one urgent care nearby and they told me the wait was 2 hours. I stumbled upon this one and I was in and out in less than 20 minutes! The staff were amazing and the center was very clean. They even have an affordable membership plan for people who don’t have insurance which I’ve never seen at any other urgent care. 10/10 will definitely be back!
I just got finished at the urgent Care and I have to say its one of the best urgent cares Ive ever been to. Not only is it new and clean but the staff was extremely friendly and they had options for people with and without insurance. So, I think Ill be coming back whenever I am in need. I would definitely recommend this for anyone in Huntersville that doesnt want to wait for hours at any of the other urgent care facilities.
Everything was amazing! I was impressed from beginning to end. The staff was incredible from the moment I called. I hope more people have the pleasure of speaking to Asha, because she is very kind and conveys a genuine willingness to help. The facility is very clean and feels brand new. Great energy overall and I would definitely recommend to my friends and family. Just incredible!
Facility was nice, new and clean. Every one was very friendly, from the receptionist to the nurse to the NP. Most importantly, I felt very comfortable with the examination I got from Ashley. I would definitely go back!
The best !I had a wonderful experience. Their Nurse Practitioner and staff were very personable and made me feel comfortable. They were so thorough and truly concerned about my health. Highly recommend .
I visited AFC Urgent Care this morning for the first time.This was my first time visiting an urgent care in general and wasnt sure what to expect. The staff was super nice and helpful.Tammy and Adrienne was helpful in getting me checked in.Asha answered some of my questions before I headed out after seeing the doctor.I didnt know the purpose of urgent care and she explained it perfectly. Brennah and Dr. Ashleigh were nice as well.I appreciate their patience and kindness as I asked a lot of questions.The facility is very clean and easy to find. I didnt have an appointment, you dont need one, and was seen pretty much right away. I was able to get back home in time for my first work meeting of the day.This is a great option for those who may need to see a doctor but cant make it to their doctor, dont have one yet or need to see someone at the last minute.
Online scheduling is great with minimal wait time (though I expect a wait bc its urgent care, and they get overwhelmed with everything at once and ALL the demands). Everyone there is lovely. The ladies behind the front desk smile and are very patient with technology struggles. Ashleigh and Ben particularly stand out for empathizing and taking time to ease my anxiety when I cant make time to take care of myself. Thank you!
I have been to AFC Urgent Care 4 times now in the last month or so with 3 of my kids and for myself and to say I am impressed with the service and care that we have all received would be an understatement. I have seen both physicians, Ashleigh and Breann and they have both been wonderful; but it isnt just them that is giving the amazing care, everyone you come in contact with from the time you check in to the time you leave is very polite, courteous and professional. Another thing that has been a big game changer at this practice is the fact that they get you in and out in a timely manner but also not making you feel like they are rushing you out because they are busy; they know how to balance time given to listen, care and treat you but they also get you in and get you taken care of without the standard 30 minute to hour plus wait that you run into at most urgent care facilities. When you are taking 2 and 5 year olds in who feel like absolute crap, this the best thing a stressed out mama can ask for. Needless to say, I will be returning to AFC Urgent Care when myself or my family are sick. Great job everyone!
Getting an appointment and being seen was easy and fast. The facility was clean and well organized. The staff and Ashleigh McIntosh were very thorough, easy to talk with, and kind. I will definitely go back when needed.
Great staff. Very efficient and when I had my father from Brazil in need of an appointment through his travel insurance from Brazil!I will definitely return when needed.
This is the BEST Urgent Care facility we have EVER been to! The staff, medical team, etc were absolutely phenomenal! Please go here for any medical issues! They are the sweetest people! Thank you so much!
This is my first time at this location. I will admit, it was very clean and the staff nice. I was seen for a really bad cough. The PA stated she would call in a cough suppressant for me, but turns out it was not a cough suppressant. It was for allergies, nausea, and motion sickness. This made me feel as if I was marked off as a number and given any prescription to pacify me and send me on my way. I paid $50 for my co-pay and am having to pay another $50 as I now have to be seen by another doctor. Do not recommend.
Love how close and convenient this place is. The nurse and doctors were so patient with my hyper sick child. Also the front desk staff were friendly as well! Will definitely come back.
We visited the new AFC urgent care on Gilead Rd this weekend when my son sprained his ankle playing basketball. The staff was AMAZING. The x-ray tech was very kind and patient. Our experience was so much better than the experiences weve had at the other urgent cares in Huntersville. Welcome to the neighborhood AFC urgent care!!
Due to a fall, I had X Rays done at one of your new facilities in Huntersville, NC on December 29th. The doctor told me that all the X Rays were negative for cracked or broken ribs, that it was just bruised. Prescribed me higher dose of Ibuprofen and sent me home. I woke up this morning January 8th and had some trouble breathing a week and half after I visited your clinic and decided to go to the ER at Novant. They gave me X Rays and said I had 5 cracked ribs. I have been laying around in pain for a week and a half due to your negligence! Now that is scary that a doctor could not even identify one crack, let alone 5 cracked ribs. Sad and will warn people to stay away.
I’m very pleased with this new urgent care. The check in was easy. All of the staff were friendly and the physician Ashliegh was great with my 7 year old. I will only be going here for now on.
Staff friendly and very helpful. Reception helped with preliminary docs. Nurse very kind and focused. Doc very thorough and attentive.
Today I took my son to the Huntersville, NC location for a sports physical. It is brand new facility. The staff was very friendly, through and on time. Overalll it was one of the best experiences at an Urgent Care - in a long time. It
This was the most unprofessional urgent care visit I’ve ever experienced. They misdiagnosed a very simple issue due to stereotyping and not listening to the patient. Thankfully my pcp was available the next morning to get me taken care of.Not to mention the nurse telling me another patients age and the issue they came in with, while it was a minor issue that seems like a direct HIPPA violation to that other patient.
Easy online registration and paperwork completion, was able to upload all necessary cards/ids etc. prior to walk in.Staff and attending medical staff were awesome, welcoming and efficient. I was in and out in less than an hour. Highly recommend.
This is the best urgent care I have ever been to. Smart doctor, provided me care I needed. Will be back if I need in future.
Very professional, clean and quick. Top patient care, they went above and beyond to help us. Highly recommend for any urgent care needs
Even though they were super busy, the receptionist would come in and let us know that they didn’t forget about us, and once the doctor came in, she apologized for the wait and was very helpful. Great personality from everyone and if I ever get sick again, this will be the only place I come!
I absolutely love this new facility! Great location and staff. The appointment and registration process online made the initial visit and appointment flow seamlessly. Great job!
Everyone provided awesome service!! My son was there for athletic physical there was know wait we were in and out in no time. The physician made sure we had all of the documents we needed! Will return for any other services needed
Great urgent care. Clean. Timely. Friendly staff from front desk to doctor. Doctor was patient and took her time with us. Would recommend.
Highly recommend this place. Made appointment online. Seen quickly. They diagnose my issue and gave me peace of mind. I also like to thank. Ben, Brenna, Breanna for them helping me!
Needed a quick visit before a business trip, and was able to get in quickly. Easy intake, their team was friendly, and doc Ashley was great. Glad to have this place right down the street.
The staff was very professional and friendly. The care was great. No complaints. Smooth transaction. Everything was done in a timely manner. Great atmosphere!
Wonderful place ! The clinic is large and very clean!! AFC is the best urgent care in all areas! Great friendly staff and short wait times! HIGHLY RECOMMEND!!
No wait time, excellent service. The doctor was terrific. She did not rush through the appointment and she was great with my nervous 5 yr. Old
I brought your son in with a fever… the staff was very kind and provider was knowledgeable. I will definitely go back there for myself and family. I will recommend it for sure, thank you guys very much..
Had a great experience, the staff is friendly and caring. I will go back to this urgent care.
Scheduling was a breeze and there were plenty of appt slots to choose from. There wasnt a wait and I was called promptly at my appt time. Staff were all friendly and I didnt feel ruahed during my appt. Would recommend and would book again if needed.
Recently visited AFC UC Huntersville and loved it!!!! Everyone from front desk staff, medical assistant, X-ray and provider were very friendly and made an uncomfortable visit quite comfortable. I will definitely recommend the clinic and revisit when needed. Thank you all!!!
I called and was given an appointment in an hour, as my Dr. was booked for day’s. The staff was awesome , very professional and caring! I would definitely recommend AFC!
The wait time wasn’t bad but the staff and doctor were great! Very friendly, attentive and listened to my concerns.
The staff was knowledgeable, friendly, and efficient. I was in and out in 30 minutes. It was clean and calm and the environment was comfortable. I’ll definitely be coming back.
Quick and easy. The staff was very friendly, we will continue taking the family there for minor health issues.
I never had such a wonderful experience with the professional services of this place. Great and friendly staffs from the receptionist, nurse, and doctor. Keep up the good work!
I was seen to very quickly and everyone was very kind and willing to answer any questions I had. I needed stitches and they sewed me up as quickly and painlessly as possible.
I was able to schedule and visit the same day. Everyone was super attentive. I was in and out within an hour. I will definitely be back anytime I am under the weather.
My mother-in-law was seen by the doctor quickly. The doctor addressed all of her concerns and explained treatment to her clearly and concisely.
Great NEW urgent care in the area! Very clean and FAST care. Nice people and very caring.
Beautiful location! Nicole was very sweet and accommodating. The new facility is nice and clean. Great location!
Excellent customer service from the receptionist to everyone that took care of us. Everyone was friendly and service was fast. Thank you.
Awesome awesome staff! Helped me with everything I needed for a PFT test. Would totally recommend them to anyone in the area.
Excellent service rendered by care team. Very much satisfied with the care received and the entire process of investigation.
Clean building… friendly and super efficient staff from check in to the provider… and most important quick!! Great experience all around!
The entire staff is caring, friendly, and on top of everything! I did all of the paperwork online. The app works seamlessly with the facility.
Great facility! I was seen very quickly. Easy check in and amazing staff. 10/10 will be back again!!
Very friendly staff. It’s fairly new so there’s no wait time. Highest recommended.
Great staff and easy check-in. I won’t go anywhere else. AFC is the only Urgent Care for me!
The dr wasn’t excellent and explained all the details, I was very happy with the visit.
Great service. The doctor and the nurse were very nice!!
Unfortunately, diagnostic was not accurate. I have visited my eye doctor who said it is infection when just saw my eye. Prescribed medication. Was surprised that urgent care doctor didn’t give me medication .
Love this place. It was wonderful. I was in and out fast and the staff was absolutely great. Would definitely come back.
My daughter was able to be seen by a provider in decent time. No long wait time.
Convenient location. Still new so working out kinks still. Thorough visit. Took quite while
Nice clean waiting area and very kind staff!
Amazing facility! Excited for this brand new urgent care to be in the area.
Amazing staff! And the cost is reasonable for urgent care needs.
First time there everyone was very efficient and very Nice! So glad it’s so close by!!
The is a beautiful location with an amazing staff if your in the area and have urgent needs this is the best place hands down.
Great location with a friendly staff. Definitely a win for Huntersville having this apart of our community
The staff were very welcoming, and professional. Great service!!
Had a great experience! Everyone was very knowledgeable and kind! I’ll be back…
Ashleigh, Ben and the rest of the staff were very accommodating and professional
Very convenient and professional care. Would highly recommend.
The process was quick and easy. The staff are very friendly.
Great team, very knowledgeable and helpful.
Very friendly and caring, would recommend this AFC!
Great Urgent Care!! Friendly staff and very clean!
Great Experience! In and out quick and the staff answered all of my questions! Thank you for your help!!!!
Friendly staff and seamless straightforward care.
4 stars for convience, cleanliness, professionalism, and ease
Very positive, would definitely use in the future
So friendly and professional. 😊
The staff are very accomodating and nice
Some confusion but staff was great!
Fast and easy. Thank you
In and out Service was GREAT
Great experience and staff!
They took care of me
Great
Great stuff, very friendly and highly professional