NextCare Urgent Care Estrella Goodyear

The staff was incredibly kind and caring throughout the entire visit. They respected my time, ensuring I was seen promptly while still providing thorough care. Its rare to find such a balance of efficiency and compassion. Highly recommend this clinic for anyone in need of urgent medical attention!

My daughter was sick at school. I hat an appointment right away. Everyone was so great! We were in and out in 30 mins and had a plan for feeling better.

Made an appointment on line for a time that was convenient for me and also had the option to book telehealth or in person. Arrived and was taken in very quickly, minimal wait time. Staff was very friendly and got all paperwork and preliminaries taken care of very efficiently and I saw the doctor with no delay. I felt like the doctor was connected and listened to my concerns and offered appropriate solutions. Everything was done well and with concern for my well being. I would not hesitate to go back.

Staff was very friendly and professional. 8:45am appointment- was finally checked in at 9:40am. Called back to a room 5 minutes later and then seen 5 minutes after that. A long wait for an early morning appointment. A little more transparency to the folks coming in for their appointment would be good. They were saying they were running behind but they could have told them they had a system error and been honest it would be an hour plus wait so they could make an educated decision.

I was able to easily book an appointment online for the following morning. I was seen approximately 45 minutes after my appointment time, which is to be expected since it is cold and flu season. The provider and the medical assistant were pleasant. HOWEVER - I discovered after leaving that I had requested my prescriptions be sent to a pharmacy that does not accept my insurance, so I called the front desk at 10am to request that they be sent to a different pharmacy instead. The receptionist assured me she would pass along the information to the provider and have it changed. After checking with the pharmacy twice by this point, I called the clinic again at approximately 3:30pm, and was told that it had not been done yet because they were very busy and they would do it as soon as possible. I called the clinic again at 5:30pm and was told she would remind the provider. It is now after 8pm and the pharmacy still does not have my prescriptions. I am highly frustrated and WILL NOT go to this location again.

Great experience. My son and I both went to NextCare Urgent Care in Estrella. I love the convenience of scheduling an appointment. Clean facility and kind and quick service. The provider was very cool and he was very helpful. Thank you!

I was here visiting from Minnesota and needed some medical attention. The website was easy to use and I got my appointment scheduled quickly. The care and attention I got from the P.A. was excellent! The treatment plan was explained thoroughly and worked well and I was able to go on and enjoy my stay in Arizona! Thank you!

This team is amazing! From the gentleman who does the intake (blood pressure, temp etc) to Tamara - I know my family is in great hands. Feels like a true gem to our community. Thank you all!

I had an appointment at 5:30, but arrived and checked in at 5:00. I didnt get called back until 5:45. I was seen by the nurse who said she would send a prescription to my Frys. She also said she would refer me to somewhere else to get my chest xray. The other nurse came in to draw some blood but couldnt find my vein. She said she would refer me to another place to get my blood drawn. I was there for two hours and all I got was two referrals.

I was so happy to get a very quick appointment 12/17/24, after trying to find a doctor that would see me for weeks. I’m 78 years old and have had a horrendous chest cold for 27 days. Everything went smoothly and I was pleased to hear that x-ray showed no pneumonia. I never got a diagnosis as to what was causing my cough and would like to know. Other than that, the visit was comforting but I’m still coughing, just not as intense. The prompts to follow for an answer were long and confusing. Thank you in advance.

Paid a $38 dollar fee upfront just to be seen for about 10 seconds, “nurse” who saw me spoke so fast it was hard to understand. She was in such a hurry to get me out of there. Not even an attempt at what would be considered an exam. Told me “Oh, it’s probably an infection, it’ll run its course….” I didn’t need to pay them to tell me that! Just no professionalism, no regard for patient health. More interested in getting back to her tick tock:/ NextCare Urgent Care should be avoided at all costs.

No long wait time. Everyone including the doctor, nurse and receptionist has great patient communication. The Dr. was very attentive and listened to issues. Bathroom and wait room was clean.

I went because I was told by a nurse practitioner to be seen in person. All they al are about is money. From the time I arrived the front desk person acted like she didn’t want to help. When i complained about being charged all these things up front all she said was this is how they do care here. Worse experience I’ve ever had as a sick person.

While visiting family in CA last week, I started having cold symptoms, albeit mild , on Thursday night. We began driving home Friday morning for the 500 mile trek. Along the way my right eye began getting red and itchy. Half way home it started oozing thick white yellow gunk. Apparently I had gotten Pink eye! Once home late Friday afternoon, I made an appointment with Next Care in Goodyear at the Elliott Road facility for the first appointment on Saturday morning, 8:00am.The receptionist checked me in and I was brought into the examination room. Between the tech and Dr. Caton, they determined I had a serious case of Pink eye.  The antibiotic drops were prescribed to CVS and in my hand by 9:30am. Take the drops 4 times daily for a week. You will be non-contagious in 24 hours.Bottom line, the service I received was top- notch. No complaints whatsoever.  I highly recommend Next Care. The staff was excellent.

The front office personnel was friendly and the medical personnel in the office & Xray were friendly & efficient. Everyone gave excellent care.We would not hesitate to make an appointment and return here when needed.

Dont go here if you are sick or have an urgent need. Had an appointment and still took over 3 hours to be seen. NP could have cared less about me or my illness with not a single comment or apology on wait and said contact management. WILL NEVER GO HERE AGAIN. I would go to ER before going here.

Need a appointment to be seen here. This is the closet urgent care to me. My wife and I went there yesterday at approximately 5pm and were told that it is appointment only. My wife is 3 months pregnant and we both have had a cough weve been battling for a week now. They refused to see us since we did not have a appointment to be seen and that they were at capacity for the day. Mind you its 3 hours before they close and only 2 patients in the lobby. We went to another urgent care that was able to see us quickly. Turns out I have pneumonia, but the second urgent care I went to does not have xray, so now I had to wait until the next day to xray done, which jusy delays proper treatment.

Facility was very nice and clean. Had a peaceful by. Doctor was very friendly made me feel really comfortable. I would definitely return to this urgent care with no hesitation.

I made an appointment in the app for left leg pain. A typical order for left leg pain involves X-Ray. The app did not state that X-rays were un available at this urgent care. They do have a 8” x 11” sign on the door when you walk in the front door. But unfortunately it’s cluttered with multiple papers, so it doesn’t grab your attention. Especially when you’re holding the door for your 83 y/o grandma that hurt her knee. I wasn’t informed of this until I saw the PA, and she told me condescendingly. She questioned why I came to this facility instead of going to her primary care or surgeons office. I was so angry with the way she was talking to me that I didn’t tell her that it was under the instructions of her primary care physician that we go to urgent care and get an X-Ray. The PA seems like she’s always angry. I’ve been to this UC several times and she’s always complaining about how many people she sees within her shift. She’s not friendly and should consider finding a job where she can be happier. I can’t be the first to complain about her attitude. I’ve seen her chew out staff before. I’m sure she’s miserable to work with. Unfortunately this is the only UC in our neighborhood and that’s why we keep coming back. Not because of the service.

Always fast and super attentive. I drive from buckeye. I won’t take my kids elsewhere. Friendly staff and doctors. I haven’t had any issues so far and we’ve been going for a few years. Book online.

Grateful for the guy at the front desk. He was helpful and things went quickly and smoothly. Our experience was with a professional and kind staff.

I scheduled my appointment yesterday and I arrived a little late but it was no issue. Staff nurse and P.A were so nice.

I literally walked in 10 min before they closed my daughter had a ear ache. They did not hesitate and took my daughter in right away and provided excellent care.My daughter came out feeling a lot better. THANK YOU GUYS SO MUCH !!!

Easy to set appointment via Solv. Friendly and empathetic staff. Listen to my symptoms.  Productive treatment plan. Great experience!  Thank you!

This is no longer an Urgent Care center. I went today and they asked if I had an appointment at 3pm and they closed at 8. There was a couple in the waiting room. Mark them off your list if your urgent care was not scheduled. They are now a Doctors office.

My prescription was sent to the wrong pharmacy even though I never said to send it to that one and I never mention the other one. The lady I saw was rude and just ignorant. The front desk lady was very kind and so was the nurse. My son luckily got his prescription sent to the right pharmacy and I could get his so he didnt have to feel terrible but sadly I have to suffer longer with my ear infection due to the Dr deciding to send my prescription specifically to the wrong pharmacy.

Front office staff, nurses and PA all very professional and attentive. Daughter had potential strep/covid/flu. Were able to test and rule out strep but they were out of flu and covid tests. Continue to treat as if she has flu but Nextcare come on, it’s flu season for Pete’s sake. Give your staff the tools they need to be successful.

It was very simple to get an appointment & to see the doctor. Its great to be able to get x-rays in the office as well.

I arrived an hour early (by mistake) but I was raken care of anyway. It was fine. Nice staff.

Took my son to have his sports physical again this year. Super fast and convenient scheduling. The NP that helped him today was very professional and understanding of the concerns my son had. Absolutely recommend. $25 per sports physical.

When we checked in we were told it was an hour wait, but we waited two hours to be seen. While many of us were there waiting with sick kids, a man walked in saying he needed stitches, and he was taken in to be seen without waiting. It was a bit frustrating to see after many of us were waiting there with sick kids. I don’t think I’ll come again.

The NP on duty could not determine what was wrong with me or if I was contagious. The NP didn’t do any tests related to my problem to come to a diagnosis. I was just told to follow up with my Dr. It was a waste of time and money.

I had a virtual appointment that was transferred over to an in person appointment. I was surprised how quickly they called me back to confirm what time would work for me, even though I still had to wait in the clinic.Clinic visit overall was great.The only thing I was confused about was them charging for an in person appointment; when the virtual provider told me it wasn’t going to be an additional charge for me.

The staff on duty seemed to be very confused from the time I arrived. All I was after was a simple referral to get an X-ray of my shoulder. They never could get the referral sent in.After going to Banner Imaging , I finally made it home 4 hours later, due to simple incompetence. Sorry ladies, next time I’ll take my business elsewhere.

I took my daughter in for a sports physical. This clinic was the nicest NextCare Ive been in. The front desk girl was very pleasant, and the PA, Tamera, was thorough, efficient, and nice. I found that NextCare charged less for their sports physicals than most others.

Although we had to drive a distance it was worth it. They were all kind, efficient, and helped us with our medical concerns. I would definitely return if needed.

I was trying to be seen by the Dr. I was there at 3:30 and was told to get an appointment. So I was only able to see the doctor at 7pm, with that I wasn’t able to get my medication from the pharmacy that is close and I thought it was a walk in only one attending Dr. I had to leave the next day out of state so I never got my medicine . Poor service.

It seems to take a long time. We were there for a simple sports physical. Made an appointment, arrived 15 min before appt. Proceeded to wait an hour for a 5 min sports physical. 2 other people in the lobby. Probably the 3rd or 4th time this has happened. Just seems there is no sense of urgency

Scheduling an appointment online does you no good. Walk-ins all went before me. I had a 3:15 pm appointment I was here at 2:52 pm for check-in, didnt go to a room until 4 pm and still waiting to see a doctor and it is 4:22pm.

Caring, professional and accurate diagnosis of my son’s illness by Kenneth Caton, PA-C. Definitely recommend if you or your kiddo are sick and need care.

They do not take walk ins if all appt times are booked, even though online it says they do. So if u do not have an appointment dont bother and go to the one down the hill (Survival and Yuma).

Very professional care. Knowledgeable and thorough. Will not hesitate to go there again when needed.

Very personable and assertive. It was by far the best urgent care I’ve been to!

Wait was a little long for my Dad but that was understandable, the care that they gave him was excellent

This was my second visit to NextCare in 6 days. Kelly, my nurse practioner was great. Even though it was close to 4pm on Saturday, she took her time in diagnosis and wrote two presentations. She was just so nice and professional. God bless her. Thank you Kelly.

I was so happy to receive a same day appointment at a care center in my neighborhood. The wait time was minimal, and the staff was friendly and efficient

Clean and quick. Other urgent cares had no online availability and a 1-2 hour wait for walk ins.

This is seriously the best Urgent care ever! Easy to get in and fast service! Great doctors!

I came in with smashed bleeding fingers. They saw me quickly and sent me to ER for X-rays. Kind and professional.

URGENT CARE BY APPOINTMENT ONLY!? My mom walked in to urgent care today in unbelievable pain. The receptionist informed my mom they were by appointment only. The point of urgent care is to get URGENT care.

Had an appointment and watched every walk in go before me and my son. I am still waiting an hour after my appointment sitting in for a physical. I literally checked in 10 mins before my appointment. But there sure will take the payment on time.

Everyone one is nice at this location. The Dr we saw was covering another DR and he seamed to care and listen to what I had to say .

Wow! Very busy, clean, organized & ALL OF STAFF EXTREMELY COURTEOUS & CARING. IT TOOK MY BAD DAY & TURNED IT INTO SOMETHING MORE THAN JUST TOLERABLE.THANKS TO EVERYONE FOR MAKING MY DAY! TRY THE CLINIC AND ILL BET YOULL LIKE IT, TOO!

Thank you to the staff at NextCare! Everyone from checking in to the team at NextCare was so nice and very helpful. Got in quickly and they spent time with me and really listened to what my problem was. I thank everyone and appreciate you for helping me.

The staff is terrific. I cut my finger with a serrated knife, Tammy put a stitch in my cut finger, after cleansing it, all good now. I am so grateful for the professional care I received from all the staff.

Go overall experience. Meet with PAC Cook and she listen to my concerns and did an exam and diagnosis my problem. We will see if it works. 1 day after exam and Im doing better. We will see after the 5 days on prescription.

I went in to get a tb test for a work release program and was assured that my paperwork would be signed, went in 2 days later and was told that they wont sign the paperwork... This is a major inconvenience even after paying and doing the test...

Quick check-in with option to fill out necessary info online or on the clipboard. Wait time

I make the on-line appt and do paperwork on-line. Always seen on time, very efficient and friendly. Both Dr Brian and Dr Tammy are superior to our GP! This is our go-to as a first stop in medical care!

Unfortunately we checked on line and the website said 0 patients waiting. But when we arrived we were told 2 hour wait. We asked if we needed an appointment and was told no, but there is a 2 hour wait for walk in. Had to take my sick handicapped 74 yr old mother an hr away.

Fighting a horrible flu like illness for the past four days. Was at the Grand Canyon and made an online reservation to get checked as soon as I got back into town.Worked out perfectly! Got in, got checked, got meds prescribed and now on the mend!PERFECT as butter. Went in at 715pm. Out at 745pm flu test and covid test.Wahoo

My visit to NexCare went very well today. My wait time was minimal, the staff is knowledgeable, courteous and empathetic, and most of all they helped me to feel better. I highly recommend NextCare on Elliot Rd in Goodyear to anyone in need.

Overall my visit at Next care Estrella location was great. I was greeted by a friendly receptionist and the MA who took my vitals was very kind . The only thing that I would complain about is the Nurse practitioner didnt take time to hear my concerns. She seems to want to get me out of there quickly. She even talked over me and hinted a couple of times for me to talk to my Primary Care about those matters. In other words, dont come here. See your own doctor.

I had a very good experience with the receptionist, PA, and MA during the urgent care visit. They made it easy to check in because I was able to quickly enter my information online before the appt and and I was checked in earlier than expected. They also called ahead to pharmacies to see which ones would be open since it was a holiday. Although I would rather not have to use an urgent care, if I need to, this will be the one I visit in the future.

PA Tammy is top in her field. Not only was she compassionate and kind with my 94 year old mother but genuinely interested in her and concerned with her well being. She was thorough in finding the right diagnosis and creative in the treatment that would benefit her the most. A physician could not have done better. She was a true blessing and was instrumental in possibly saving my mom”s life. Thankyou Tammy!!!

The office is nice and clean. The receptionist was very nice. The pa was very nice but the nurse practitioner was very dismissive, didn’t even come into the room for 10 minutes so she could see how the results for the Covid test was. So I left with a prescription for some cough syrup that is ineffective. I called the next day to let them know I was still coughing constantly and no one even called me back, I asked if I might have rsv and they said they don’t have a way to test for that

Went in 30 minutes before they closed, I was helped by Fabian and Tamera both are a good team, took their time, explained everything, they make sure you dont have questions or concerns. They make you feel at home. The best urgent care I have gone to

The nurse practitioner on site is very knowledgeable, patient and super friendly. She takes time to listen and she actually cares.

Wonderful location. Excellent and thoughtful staff. While I waited my turn I overheard a child struggling to receive care, the staff was so incredibly patient and loving. Turning over every stone to let that child feel at ease and involved Making sure they knew exactly what needed to be done and why. When it was my turn they were very thoughtful. Although I wasnt feeling my best they made me smile and laugh. I would definitely go back and do recommend this location.

Staff was professional, I was in and out in a good time with almost no wait from my appointment time.

If I could leave zero stars I would. Went for an 8:30 am appointment. 2 people ahead of me when I arrived. Not even looked at and I left at 9:25am. Provider was “busy with other patients.” I have owned an urgent care in the past and I am in the medical field. If I were the owner, these providers would be fired in about 26 seconds. Not able to see 3 patients in an hour is pathetic. For a neighborhood clinic this is very disappointing.

Very efficient and pleasant urgent care experience from front desk staff and NP. Clean facility and not crowded. I am very happy to go back again if needed. Loved being able to make an appointment too.

Wait time was short. Check in process was somewhat diminished by front desk person. I am ‘older’ and prefer communication that is geared toward seniors. I know you repeat the same directions several times a day…. But try a greeting , a smile, slower speech, and a little eye contact to see if I understand what you just said … and maybe you would not get annoyed at me for asking you to repeat what you just said 3 times. The PA seemed knowledgeable about my common complaint and symptoms but failed to ask/listen to my past experience with previous prescription experience.

They didn’t do one thing for me even though I provided my CT scan from ER a couple days earlier. They said the only antibiotic they could prescribe is one I’m allergic to. The only thing they did was accept my $40 copay… they should have refunded me when they said they were unable to help me.

Quick and professional service. We appreciate the in and out for our sports physicals!

I was seen very quickly by the staff and doctor. They were all very caring, sympathetic, professional and friendly. Because of the nature of the illness and the need for advanced treatment, I was transported to the nearest hospital. I was very impressed by NextCare Urgent Care. I’m very glad I went there first!

Would not recommend for this facility for black people. Receptionist is racist and unprofessional. There was no assistant during check-in. She told me to scan a QR code and wait for our name to be called. However when two white women came in after us, she joyfully asked them for their ids and insurance card and provided then assistance. We left without being seen.

I visited the facility again in Estrella in Goodyear Arizona today for Cold related symptoms. As is always the case, the staff was very nice and professional and took care of me in a timely manner. Facility is clean and well maintained. When I cant get to my doctor on short notice this is where my family and I go. Five stars

At 1st, my actual experience was great. They got me in right away! They were very nice too.Its afterward I had the problems!! They sent me for a CT scan the next day. I had to fast and drink lots of water. I got to Banner imaging, and the paperwork hasnt been sent yet. The girls at imaging were great! They made calls and were put on hold for over 30 minutes.Apparently, the urgent care clinic had a call center, not an actual line to them! They never got back in touch with imaging, and I was sent home. Made ANOTHER appointment and had to fast and everything again. Then o get there, they sent the paperwork but Dr didnt take the time to sign it! Another 40 minutes waiting while the heat girls at imaging tried to figure things out with your urgent care!! Finally, I was taken back. The urgent care Dr says they would call me with my results. I waited all day the next day. Nothing.... so I called them. Waited 35 minutes to speak to someone at their call center. They finally answered and sent me to the front desk at urgent care. The Dr didnt even speak to me. Said they are going nothing and just go to my PCP.Well, I find that funny.... because I sent my report to 3 friends of mine who are nurses. They ALL said that they was something on the report and that I needed to follow up with GI Dr. That what I have will only continue to keep me in pain and get worse!!Thank you so much for putting me first as a patient!! I will NEVER suggest or come back to this location EVER again!!!Im so upset!!

Great experience. Ken, the provider that took care of me was awesome.

The doctor was amazing the greatest Ive seen in a very long while very personable very nice very thorough and just all-around great young lady everyone was very awesome from the time we walked in the door from the receptionist to the nurse but the doctor she was amazingly awesome

Horrible doctors that aren’t gonna treat you with the respect you deserve, don’t bring your kids here

They were so efficient. I booked my appt online and was seen quickly. They called in my prescription nearby. This is the way to go!

I came to this location based on the great reviews. However, this was not my experience.I made an appointment for 140 and arrived at 136. I was brought back about 300 and am still currently waiting. No one has come to update when the attending would be here, nothing.What was the point in making an appointment? When I checked in at 136, there were 4 people ahead of me, which I understand. It is nearly 4pm and Im still waiting.This is unacceptable and would not recommend this location.

The following comments are based on my personal experience and interaction with this facility on 1/22/2024. First I scheduled an on-line appointment for 1:00pm on 1/22/2024. This appointment was made on 1/21/2024. I arrived at 12:45pm and ended up waiting for over an hour to see a provider, even though several people entered the facility after me and one lady with two children stated she had a 12:30 appointment and a 1:30 appointment for her children and decided to split the time difference and come in for both at the same time 12:55pm. She and her kids were called back just after 1:00pm. It should be noted that I completed all registration documents prior to my arrival. I also provided the staff with documents with medical history, medication list, surgeries, all current doctors names and info, and immunization list. The assistant who checked me in and took vitals kept asking me questions about my medical history and provider without ever once taking the time to review the documents I provided. I had to tell her several times all information she was asking for was in the documents in her hands That experience was less than professional but just the start. I then saw FNP Kelly McAlister. She came into the room as if she was already behind. She wanted to know what was going on and reason for my visit. I started explaining to her and she acted like I was bothering her and taking up her time. She then started hitting table with note pad and raised her voice at me demanding to know exactly, exactly why I was at their facility today, not appearing to care about my recent history with issue. The next thing I know she stated I needed to go to a ER by ambulance. She stated that because I was complaining of headache, had a previous stroke (in 2019) , I took blood thinner, never questioning why, that they could not treat me properly at that location, because they did not have proper diagnostic equipment. Needless to say the symptoms I presented with could have been attributed to numerous diagnosis to include sinus infection, flu, pneumonia, and even Covid, she was able to rule out all those diagnosis within 5 minutes. The last straw of unprofessionalism was when I was concerned about my spouse and her ability to get our vehicle if I was transported she just shrugged her shoulders indicating that it was not her problem or concern. I am 67 years old and have never been treated so rudely or unprofessional in my life!!!!!. My above comments are my opinions and feelings based on my interaction with the staff and provider (FNP McAlister) that happened on 1/22/2024. After my un-pleasant experience with FNP McAlisters where she scared both me and my wife with her quickly timed professional opinion, I contacted my PC providers office, explained to them everything that transpired at Next Care Urgent Care and was advised no need to rush to ER and they scheduled an appointment for me next week. I appreciate Urgent Cares have a tough job but this is what these corporations pushed for and the new direction of our healthcare. Things would have been a lot better for me if I had been treated with compassion and not treated like I was a huge inconvenience. I know these facilities have limited capabilities, but caring, listening, and compassion dont take up space or cost.

Don’t go here unless you make an appointment for your urgent issue. Makes no sense. I go in for an urgent issue and because I don’t have an appointment they don’t see me.

Super slow. Waited for 2 hours past our appt time.

My visit was very good! Service was alittle slower than expected about an hour wait.Dr. was very nice and professional. Staff was also very nice!

I have come to this Nextcare for years. Have always had a great experience. The people working today were not the usuals. I waited for 35 minutes for my appointment only to be told 35 mins later, that I needed to complete their sports physical form and not the one the school had provided for me and I had completely filled out (with the same information). The nurse practitioner proceeded to say my son had a heart murmur for which he wouldn’t pass, but I got in my car and read the paper stated he also has bilateral wheezing for which she mentioned nothing about. Very disappointed in the staffing present today.

The girls working at the front are absolutely horrendous from my visit on 12/15/23.They don’t say hello when you walk in they just stare at you as if you don’t belong in there. How about maybe some kindness considering the people going in there are sick. I hear them gossiping the whole time I’m waiting. Unprofessional. On my way out I asked about something on one of the papers they gave me and I get attitude back. Wish I got their names honestly.

Scheduling online was super easy. I checked in on the app when I pulled up to the facility. The staff from the receptions to the back was caring and kind and the nurse practitioner gave me excellent care. Thank you all so much!!

In the past Ive had good experiences here, but recently it went horribly wrong. I was quoted $250 over the phone for a sinus infection. When I arrived they changed it to $205. After being seen by the NP for all of 5 minutes, she basically looked in my ear and mouth, and had me take a few deep breaths, and said its basically a common cold.After that I was sent to the front and told the price increased to $305. Basically I was given 3 different prices during one visit!!!. This is just for a basic common cold visit which took them 5 minutes to diagnose with no testing, X-rays, or anything.To make things worse, they kept pushing their membership service throughout my visit in order to decrease my cost. Made me feel as though they were using the last minute inflated cost to make the membership more appealing. Not a good way to do business.

Kelly McAlister was awesome. She listened to me, was patient with me and empathetic. Id definitely recommend her to others. Nice clean facility too.

Very polite and professional. CPA was amazing. She treated me like I was an actual human being and not just the next customer/patient. She showed that she sincerely cared about my medical condition.

4-13-24Tammy again provided excellent care along with Fabian! I could not have been more pleased!5-22. Tammy PA was very thorough in reviewing my history and provided additional feedback and additional medication therapy after she received the update from the radiologist reading my chest x-ray. All staff at the clinic was extremely professional and welcoming. A real treasure to find this Urgent care. Some make you feel as though you are just a number however they truly made me feel as though they were my primary health care team!! Could not have been better!!

Waiting more than 2 1/2 hours for a simple drug screening.

Best urgent care! My wait time is less than most urgent cares that Ive been to and you can also schedule an appointment, if desired. The doctors and staff have always been very respectful.

The PAC, Tamera, came in very annoyed and rushed me out after telling me she could not do any imaging for me and my urine test was fine. Didn’t seem to listen to any of my symptoms and continued to say she could not do anything for me as it was the weekend but she could schedule something on a weekday. Mentioned I should have waited to go to my primary doctor as urgent cares aren’t set up like a normal office and I have already been working with my primary care doctor for my abdominal pain.. I would have waited, but unfortunately I had a very intense paid this morning, with nausea, and weakness and was extremely worried. When I asked questions about recommendations for my pain she repeated herself and I could tell there was no empathy or sympathy as a doctor should have. I think she was having a bad morning, but there is no excuse for that treatment. I did mention I feel she was being rude and she ignored me- told me the way out. Wasn’t helped and still paid $200 out of pocket with no resolution. The front desk associate and the nurse before helpful and caring. Just a frustrating experience overall.

Honestly it’s a give or take sometimes the wait is fine sometimes it’s over an hour , not really a fan of the NP she seems like she doesn’t care for her patient very uninterested. Nurses are nice

I didnt make an appointment so there was a wait. It wasnt bad, though. It was on Labor Day weekend. They had to give me a referral for imaging for the following Tuesday at a different facility. The PAC was great. Very helpful and caring.

Went in without an appointment and the wait was very short. Super professional service for a stupid self inflected knife wound.

Hi, thank you for reaching out, I have had my CDL for over 20 yrs. and this is the best experience for my physical I have had. Thank you to all the staff and the Dr. she was fantastic, I cant remember her name, my appt. was at 5pm on 2-1-2024. Thank you, Lawrence.

I did not not have an appointment and was taken in Im as a walk in. Check in process was quick. It didnt take that long to be seen by a physician. Overall, experience was great. All staff were friendly and nice. Especially the receptionist .

I like this place! I’m in and out and the NP’s are very knowledgeable and competent. I got a specific treatment plan versus my PCP. I rather come here than wait for an appointment with my PCP, then wait 30 minutes past my appointment time to see a doctor who confuses me with other patients.

They got me in quiickly, the nurse and PA did hreat work and had awesome personalities!!

I gave it 5 stars the first time when I go with my 11 yrs old for a physical sport and the service was great. 3 weeks later I made an other appointment for my 10 yrs old to get his physical sport,was my surprise when I get there the lady in the front notice my son has Down syndrome and she said he need to go to a different place and she has never heard about special Olympic 👀 but let me tell you something they don’t need to go to any special hospital, no, they don’t have any special clinic, they’re just asking for a physical and their physical sport its the same as the other kids. I ended up at the little clinic at frys on Watson great service by the way.

Diagnosed wrong and put on antibiotics that weren’t needed because wrong diagnosis!

I had a great experience & would definitely recommend this urgent care! I scheduled my appt online and received text messages walking me through the whole visit. I did my documents online and after checking in online, got a text message right at the time of my scheduled appointment saying they were ready for me. The front desk lady was very sweet. I went right back and the gentleman who took vitals and put me in a room was very nice and asked great questions to help prepare the dr. I saw the dr within about 10 mins and she explained it was due to her computer being down for the moment. She was very nice & sent over my prescription fast. Check out was quick and easy as well. I’ve had plenty of bad urgent care experiences, so I really appreciate and praise this clinic! Thank you!!

Walked in for a COVID PCR test around 8:40am. The front desk staff was cordial and informative. After filling out the paperwork in my car, I received a call promptly to go inside for testing, maybe 5 minutes. The technician met me at the door, took me to a room for my vitals and moved me to a treatment room where he performed the test. He was very pleasant and professional. He said the results would take 15 minutes. After 15 minutes the physician came into the room to share the results and provide information regarding care and paperwork. Walking out the paperwork was ready in minutes. Excellent experience!!

That was the worst experience I ever had at an urgent care! I was there almost 3 hours despite only one person in front of me who needed an X-ray and there wasn’t even an X-ray tech there that day.I was left waiting in an exam room for almost 30 min and then another 15 or 20 min awaiting test results. Then had to have an EKG and was left waiting for another 30 min.The doctor was not as specific in her discharge notes as she claimed she would be with the nasal spray she was recommending.I went in originally for extreme throat pain probably from postnasal drip. Then called back a couple days later to see if there’s anything else they could prescribe and I was told “no. There’s nothing else that they could do.”Then I called the doctor through my insurance, and they prescribed a steroid to clear out my problem.Due to their lack of care, I had to call out for an additional day of work, which is unpaid, so this cost me wages due to their laziness and lack of care. It shouldn’t be called Next Care, but it should be called Don’t Care. Only reason I gave a star is it wouldn’t let me post otherwise.

I have had an overall good experience here, except for the male that does your vitals before you see the doctor.. He has no bedside manner, its like talking to a wall. I always sign up online for an appointment and never have to wait long. All the PAs and front desk staff have been friendly and helpful.

Everyone I saw was kind, friendly and very efficient. I would definitely reccommend this urgent care facility.

My visit to NextCare Urgent Care went very well. The “in processing” utilizing my phone was quick, simple and so much easier than sitting in a lobby chair with a pen, clipboard and six or more pages of forms. Ain’t technology grand?The entire staff was amazing as well! Kudos to management for hiring & training the staff that assisted me during my visit. I was treated like a “person requesting CARE”! They were all courteous, professional, caring and treated me with dignity. I won’t hesitate utilizing their services in the future & would highly recommend them to anyone seeking medical treatment. NOTE: I was in and out in less than 40 minutes.

Daniella was amazing. The Pa( I forgot her name sorry) she was very thorough and explained very well the options and the solutions.I was skeptical in the beginning. A corporate environment is not my cup of tea. I am old school and I have known my physicians back home for years.Well I was very pleased.Period.

It went good since it was my first time there they were very understanding and were very helpful

Came for a DOT physical. Had a 1:00 appointment and out at 1:30. Quick and easy in and out.

1st time at this Urgent Care. Made an appt. to be safe, they got me in there before my scheduled time. The entire staff was very nice, attentive, and courteous. The place is very clean. Dr. Caton was very patient, listened to you, no rush and took his time with diagnosis and explaining the treatment I was in and out of there within 1hr and half. Definitely will return in the future if needed!!!

I was treated quickly and staff was grief friendly. Unfortunately I needed a ultrasound so I had to go to the emergency room but they sent a referral down with me.

3hrs. To wait for my son to get an x-ray. No body toke the consideration to come and let us know what was going on. Every time I come here is at least 1.5 hr. even though I always have an appointment scheduled before hand. This system is not efficient at all. This make me and my kids hate to come to the doctor. Rooms always have to keep the doors shut and inside was so hot. Horrible experience!!!

The front desk ladies were so kind. Everything was quick and professional. I went for an x ray. I was in and out in 40 min. The x ray tech was very nice. He was able to get my report back to me in a timely matter. I drove 40 min specifically to come here because they do great work.

Came in today with my son to get a sports physical completed. I was able to make a same day appointment and we were seen as scheduled. Appointment was thorough and provided all the necessary paperwork for me to complete so I could submit everything needed to the school for my son to play this coming year. Physical was only $25 and we were in and out in less than 30 mins!

The staff and Doctors were extremely helpful and professional. The Facilities we’re also spotless and I was greeted as I came through the door with a smile by the receptionist. I highly recommend NextCare Urgent Care. PS. They also have an X-ray room too. That’s Very convenient for our neighborhood with schools sports and more.

We went to urgent care Estrella today with me having some pain in my chest, they suggested an ekg test,but didnt have the pads, they refunded our money and said they should have the pads for the test. At 4pm we walked in, I went to front desk to pay, girl said we were good.. we sat down for a couple of minutes and were then called in, they had the ekg machine all hooked up and ready to go, wow what service! The doctor came in shortly after and gave us an honest explanation of the test,all the employees are very personable and kind! Dont see alot of that today, I dont usually leave reviews, but just had to with the professional service we received! If to need to be cared for, dont hesitate to go see Estrella mountain ranch urgent care !

Very professional and clean officeSupper nice people

Staff was nice, didn’t get a crutch even though i can barely walk and really only got a referral out of office no meds

The Dr I seen today was pretty awesome! She diagnosed me right away so that’s a plus in my book. The frontdesk receptionist was awesome! She was very sweet not just to me but to others that were waiting to be seen. I have never met such a friendly employee!!! The guy that took my vitals was so sweet! This is the first time I went to this location and everyone was so friendly!!! Keep up the good work!!!!!

I had to take my son cause he wasn’t feeling too well and as soon as we walked in the front office girl, Daniella was quick to greet us and was so helpful and friendly. She even managed to get my son to have a little smile while he wasn’t feeling well. The intake nurse was also very great and the doctor that saw him. Would definitely recommend them!

Went in very clean place and kind staff. I was welcomed in with quick sign in services. I waited probably 10 minutes and taken back to do vitals and saw the Doctor within five minutes being brought into a room. Doctor and staff listened and ordered tests to be done right away. I had x-rays done and provided me with all the information I needed. The staff, nurses, and doctor were very efficient, caring, and thorough in their care for me. Even helped me with paperwork. I would highly recommend this Urgent Care!

I was able to get in quickly without a long wait. I felt like I was not rushed. I was listened to. My PCP couldnt get me in for a month so I had no choice but to go to urgent care and I felt like I received better care than at my own PCP.

Honestly, for the amount of time you have to wait there and for the care you will receive, it’s best to go visit the ER. The wait time to get called to the back was not horrible, is being seen by the doctor that was ridiculous. I felt so rushed when nurse was in with me. My first throat exam to see if i had strep, she did not touch my throat just waved the swab in my mouth having the stick (not the swab) touch my tongue. Then said I was done. After waiting half an hour to 45 min, I came out to see my doctor who had been on the computer the whole time I was there waiting. I asked if I was going to be seen, it was then when I was seen. She spent less than 5 min with me and was done. No recommendations were given, nothing was prescribed just suggested to call my doctor. What a Joke.

Great people. Very polite and professional. It was a busy day for them, but they still managed to squeeze me in within an hour. The doctor was very attentive and though obviously stretched thin, didn’t give me the feeling she was rushing to the next patient. I’m impressed.

Excellent customer service and care for my toddler.

Great healthcare professionals. I definitely recommend.

Kind and very thorough. The providers took their time to listen to me and were not in a rush, even though they were very busy.

Always pleased with there service. Love having them in my community. I have gone to other urgent cares not affiliated with them and have had horrible service/diagnosis. I feel at ease every time i come or bring my kids here. I know I make the right decision to receive care from them. Doctors and staff are amazing and caring. Thank you for all you do!

Very good. Professional and quick

I was seen by the most amazing staff from the front desk to nurses, the physicians assistant and medical provider. I have been waiting for months in pain to see my new physician and finally went to urgent care. They helped get me the referral I needed, X-rays copied and provided to me. I can’t say enough about how wonderful they all were.

Nextcare in estrella mountain ranch is the only place I use for sports physicals for all my children and exchange children. I happily go out of my way to use this clinic because they are always fast, friendly, professional and courteous. They do a wonderful job of making the kids feel comfortable when theyre nervous about their first physical. I couldnt be happier with their service. Its rare to find a medical care facility that treats you well and doesnt keep you waiting.

The staff there was so incredibly kind and thorough. I barely had to wait and they were able to actually diagnose and ask questions that led to a better understanding of what I was dealing with. Thank you so much nextcare team.

Service was great and the doctor that saw my daughter was very attentive, caring, and compassionate. The experience at this NextCare was the best Ive ever had at any Urgent Care. I live about 30 miles from there but its definitely worth the drive to this location.

This place is the only one I go to. Clean nice and good service

Really helpful and caring staff. We showed up without an appointment and were able to be seen quickly. There was a wait for seeing the PA, but that goes without saying, they were very busy and we didn’t make an appointment. Each member of their staff were very kind and professional and helped my son out a lot.

Everyone was so nice and considerate. I was so stressed out when I arrived about my blood pressure, and I left feeling at ease. The PA and nurse were AMAZING! So patient, caring and efficient. They were even nice to my little 4 lb service dog and put her mind as ease as well lol. I was there for less than an hour! The receptionist wasn’t that nice, but she wasn’t caring for me so...Thank you guys so much!!

I was really impressed by the way I was treated. I knew I would be there a while so I was fine with the wait. The gentleman was very polite and friendly and the PA was also polite and friendly. She was very helpful in explaining what I needed to do for the next few days.Thank you.

Wow…The fastest, most professional and thorough urgent care I have ever been to. Melissa at the front desk greeted me and was fantastic. Dr Tammy was understanding and had arguably the best bedside manner of any physician I have ever met. Outstanding!

I literally cannot believe the service of this location. I have worked in the healthcare field for YEARS, and not at one clinic have we ever let a patient come in without their insurance verified. And if the patient hasn’t done it, we do it for them. This is how a good practice runs efficiently. There is no way they run this clinic with people coming in left and right for emergencies and don’t help each other out with their insurance. I verified my insurance through THEIR appointment app and thought everything was fine, and the receptionist tells me when I get there she must see the card because nothing was done or verified. Not one call from them. I have a possible fracture in my wrist and she did not offer sympathy for a split second. I told her I can be self pay and put money down today and make payments and I was refused care because I couldn’t pay in full for X-Rays out of pocket same day of service. I literally cannot believe it. The lack of morale and empathy from this receptionist was absolutely disgusting. She made 0 efforts to made sure I was cared for in any way. I don’t know who leaves good reviews on this place but they won’t make it soon enough with the way they are treating their patients.

Visit went really well. Weren’t many patients so that also helped the speediness of the overall visit. Staff was respectful & attentive. The PA that saw my son was very helpful. For an UC visit I felt he asked q’s & explained possibilities. After checking his lungs he explained what he heard & didn’t hear. He prescribed OPTIONAL medication in case there’sa change or it worsens & explained what that would look like/sound like. PA Kenneth was very helpful!

On 22 Aug 2020, I lacerated my finger and could not control the bleeding. From the moment I entered, Melissa was caring and kind. Fabian was great, knowledgeable, professional and prompt. Everyone, especially Tamera Townsend-Cook, was fantastic and took awesome care of me. Tamera was excellent, very thorough and explained everything she would be doing to treat my laceration. While I was in pain, the entire experience was calming, comforting, efficient, professional and above all caring. My patient plan was discussed and provided complete details regarding my bandage, splint, what to watch out for and other relevant details. I would highly recommend this facility, along with Melissa, Fabian and especially Tamera. Thank you for taking such good care of me.

I made my appointment online, which was very easy. I filled out patient paperwork online- also easy and quick. Staff was courteous and friendly. The physicians assistant conducted a thorough exam and made clear recommendations for my next steps.

Sandra got us checked in right away. She was super friendly and offered us a discount plan due to not having insurance. Hassle free and up front with everything. Fabian took us back and took my 4 yr olds vitals. He was great with him. We went to an operatory immediately when Matt (PA) came in and diagnosed. The entire staff was friendly, informative, and comforting. They were super efficient and had us out in about 40 minutes with all my questions answered, a script sent over to our pharmacy, and paid in full. Great job guys!!UPDATE: I went back again almost 2 months later. Same great service but this time my son saw Clinton (PA) who was also awesome with my son. Fabian and Sandra were also great again!!

My experience was that I received a thorough, efficient exam with appropriate tests that were arranged rapidly on my behalf. All the staff were friendly, caring and professional. I was provided upfront information on fees and timelines. Covid protocols in place made me feel safe.PA Tamera Townsend-Cook was a very good communicator and listened to my issues and symptoms and her diagnosis and treatment plan was clear and concise. She invited me to call her back and advised when she was working over the weekend. I was very impressed with how my health issue was dealt with.

I made my appointment online and hot in right away. The receptionist was friendly and helpful, as well as the nurses assistant.The doctor explained everything, and answered all my questions. He was very nice and had a good bedside manner.Quick and easy, I would go again.

The clinic is very clean and the staff is friendly and professional. I have been here a few times for myself and my daughter over the past several years and have never had a bad experience. Weve been seen for illnesses and injuries. They have the resources to take care of both at any age.

I went to NextCare Urgent Care to get my staples and stitches removed. The staff was patient and courteous. The doctor was very informative and caring about my recovery and the procedure being performed. Everything was done within the hour. Overall, I would recommend NextCare as it was a phenomenal experience.

As an immune-compromised cancer patient the ability to get in and out and the space implemented for social distancing was fantastic. The front desk staff, and the nursing assistant, was amazing along with PA Townsend I appreciate this staff greatly as coming from a trauma medical background they were up to speed and efficient most importantly they were practicing with each patients safety in mind. Thank you so much for your professionalism!

Front desk is always so nice even during the terrible phase of covid 19. I always take my son here. I use the book online option and just wait outside until it’s my turn. They call you with some screening questions and then let you in. The most I’ve spent here is 45 minutes . Quick and prompt health care.

Love using the Solv app to schedule my appointment and complete the required paperwork before stepping foot in the clinic. Everyone at the clinic is very friendly, helpful and professional. All procedures and results thoroughly explained. Been to this clinic multiple times with the same experience.

The doctor and triage nurse were great and efficient. They were kind and listened to me. He even recommended a place where I could get in same day to follow up on a specific issue.

This place is generally amazing. The staff in the back are compassionate, thorough, and quick. HOWEVER, the receptionist on 4/15/2021 could not be any less interested in performing her job and completing the visit for the patient. She was condescending, refused to allow me to leave initially stating I had to wait on the paperwork the provider told me not to wait on. I waited for 5 minutes and when asked how much longer, her response was, “Whenever he gets finished, 5-10 minutes.” . Ummmm nooo. I waited an additional 5 minutes and the receptionist purposely took to doing anything but giving me my paperwork. I have been here several times and my paperwork has always been ready by time I’m to the front desk. I left without the paperwork, nonetheless. This lady needs to find a job where she does not work directly with the public. She is a huge disservice to the amazing job the rest of the employees are doing there.

I took my wife there when she had a 101.5 fever and very Ill. We got in pretty quickly. After being back home for several my wife said they let her sleep for a while and then came back a few times checking her temp and blood pressure. She told me the P.A. that treated her was super nice and concerned with her condition. Shes been a couple times to a different urgent care with much worse results. They prescribed 3 medications and shes slowly getting a little better. We would gladly recommend NextCare to anyone. Great job. Thank you.

I HIGHLY DO NOT recommend this location at all. Very DISRESPECTFUL MA’s at the front desk. Customer Service and Cultural Diversity workshops are definitely needed. Please do BETTER!!

This urgent care is my number one choice for quick medical assistance. They are warm and welcoming and their check in system is very time efficient. I’m heir office is also very clean and the staff is kind.

Staff is friendly, no complaints about that, but I feel like their check in system, whoever designed it, is not the best. The problem is when you schedule the appointment, they still see people that walked in before you even though you had specific appointment time. So come in 30 min before your appointment I guess.. you still might have to wait for 35 min anyway... so better just show up at 8am exactly when they open their door.

Front desk ladies were friendly, organized and efficient. Everyone that I interacted with was great. The place was clean and eventhough there were several people in front of me in line I felt like I didnt have to wait a ridiculous amount of time to be seen as a walk in patient.

So so happy with my experience. Took my 1 1/2yo daughter here with high fever, diagnosed with pneumonia. Dr. Beville and the nurse Marquita were amazing. Took great care of my daughter, called to follow up later that night. Went back the next day and the girl at the front desk was so friendly. NP Mathew answered all of my follow up questions, and Marquita was genuinely pleased to see how much better my daughter was doing. Definitely feel like the staff truly cares about their patients. Highly recommend This location.

I was treated kindly from the start, wait was not long. From staff to physician assistant were amazing. Especially the med tech who wrapped my toe and put shoe on. ( broken toe). I’m not from here, ( California ). It was nice to be treat with kindness

I scheduled an appointment online , got there checked in, was done with my appt in 20 minutes. Everyone there was very friendly! Would definitely come back again.

By far the nicest urgent care around! I have recommended several folks here, all of which have been impressed. (Shout out to the medical assistant Matthew for helping with my kiddos and always being so nice!) I will gladly drive from Goodyear for the standard of care here. Short wait, clean facility and they really care.

I would have given 5 stars but because of my nurses bedside manner I just cant. The male nurse who took my vitals and typed up my info about what I was experiencing seemed to be inconvenienced by the fact that he had to take care of a patient. I was extremely disappointed. My whole family has been to this Nextcare urgent care many times and was never treated as badly as I was today. That gentleman should not be a nurse. I do not have his name.Nextcare Estrella 17688 West Elliot rd Goodyear, AZ. Is where I was seen by that nurse at 3pm.Tamera Townsend-Cook was amazing and took very good care of me. I finally saw her at 4pm.

Very good service with minimal waiting time

Came in unexpectedly because I had hernia surgery recently and my wound had become infected. So glad I got the same provider again! He is always so thorough and kind. For a person like me who has multiple medical issues I certainly appreciate this. The whole team was great today! Thank you

This was my first visit. Clint was my provider. He was kind and thorough. I felt confident in his care and treatment plan. The MA who had to give me 2 shots was also compassionate and gave good shots too! Thank you!

The staff is very friendly and attentive. I like the online check in with the option to check how many patients are waiting. Rapid service. Positive experience

Best facility ever been too! Clean, professional care & advice that was clearly understood. I would driver 140 mile again to been seen at NextCare Urgent Care. Thank You ALL for the care &given to me. SINCERELY Karen Fleming

Limited waiting times, complete and thorough exam with an accurate diagnosis. Courteous people throughout the building. Always courteous and enjoyable to be around. Highly recommend.

I was in an out of there quicker than I expected. Staff was amazing! They were so friendly and warm. It’s not even in my area but I’d rather drive out here for the great service again.

We are so lucky to have NextCare in our Estrella Mountain Ranch neighborhood. As we age, we all have more medical issues, and this is my “go-to place” when I think my body is in trouble. I have been to this location since it opened in 2017, and it continues to provide excellent care. Professional. Friendly. Compassionate. NextCare is the best!Last week I was up all night with a serious gastroenterological issue that was very scary. (Google made it even scarier!)Fortunately, I was able to be seen the next morning by Kenneth Caton, PA, who could not have been any nicer. He reassured me that I was going to be fine in a few days, and provided me the prescription I needed to heal. Dr. Caton was thorough and kind. He is very experienced, and a top-drawer Physician’s Assistant.Overall, the staff was most welcoming, courteous, and very patient with me. I highly recommend NextCare Estrella and its outstanding doctors, PAs, nurses, and staff members who really do like their jobs and care about us patients. Stay out of the hospitals. Urgent care—unless you’re bleeding profusely or having a heart attack—is the answer!! Love NextCare Estrella!

Proximity to my home was awesome. Got there at 8:00am Saturday morning and went right innto see the doctor PA. Front desk, nurse and PA were very polite and very professional. The diagnosed my issue and sent to my pharmacy. Office was very nice clean and new. I would recommend this office to anyone. Such a nice alternative to the ER.

I had a great experience compared to how my ER visit went. The staff here is extremely friendly and that’s hard to find in a medical setting. Thank you for making me feel comfortable!

The wait was fine for no appointment. My 91 year old Mom was the patient and was well taken care of.

Zero if possible. Horrible bedside manner for my wife.

Disappointed this time. When I called to make appt. I asked if there is a doctor there. I was told “yes”. I had a paper from my audiologist that could only be signed by an MD. After exam the “nurse practitioner “ told me she could not sign my needed document and I asked if the MD on duty could sign it. She said there is no MD here. So it was a long wait to get in and a waste of time and money.. I have always liked Next Care before. I shoul’ have been charged.

This NextCare location is always quick, courteous, and kind. They’re straight to the point with your care. If me, my husband, or children cannot be seen by our primary doctors soon enough we always end up going here.

I got a bad case of allergies and started to worry if possibly I was exposed to covid. So I visited this location for a rapid covid test, I can honestly say this is the best experience I’ve ever had at an urgent care facility hands down! Everyone was very very nice and was in and out in less than 20 minutes.

We love this NextCare facility! The facility is clean and the staff is amazing from the receptionist, to the doctor’s assistant, to the physician assistant! Clint is always amazing when we’ve taken in our son and you can tell he loves to do his job. We highly recommend it!

Called about symptoms and was asked to come right over. Great COVID safety! I was checked in at my car and then notified to come in the building when they were ready for me. Took about 15 minutes. Once in taken to a room, saw the physician and sent out a separate door. Everyone was very pleasant and office was super clean.

Very friendly and efficient staff. Medical professionals were truly concerned for my wellbeing.

I was very happy with Fabian. He was very professional and caring. The PA was kind and listened. She found my problem.Did not like the front receptionist making me go back outside, because of my symptoms. UTI s are not contagious. I feel she overstepped her authority. The lobby is large!. That was not necessary. I use a walker and did not appreciate the extra walking. A little caring would have gone a long way!

Quick and professional service! Friendly staff and very clean facility.

This urgent care is a hidden gem. I’ve never had a very long wait time and have been able to always get in same day when needed. It’s close to my house, clean, everyone I came in contact with who worked there were very friendly and helpful.

The front desk, techs and NP were fine. But the process of checking in on your phone and sitting in the 100 degree heat while filling out paperwork was ridiculous. Please let people just walk in the door and sit in the waiting area. I promise my germs aren’t any less potent if I’m only inside for 20 min rather than 30.

The staff and the provider were great we had a good experience friendly staff from the beginning to the end we felt very comfortable and was taken care of definitely recommend next care thank you to all the staff

Was great experience checked in useing link on door they sent me text when was my turn i then was seen quickly and discharged quickly very friendly experience

Fell off an awkward step onto a curb from a small boutique store three hours away and was able to drive straight to my local next care, urgent care facility in Estrella Mountain Ranch, and just made it before they closed on Saturday afternoon at 4 PM. I was able to call ahead and let them know. I was headed their way right before closing and they were able to get me in for an x-ray on my wrist and forearm, which showed a distal fracture on my radius which I knew I had fractured my wrist and they were quick and efficient to get me in and out which I appreciated. After the x-rays, I was given my X-rays in CD, a splint and arm sling until I could get to an orthopedic surgeon. Many thanks to PA Tammi and medical technician Fabio. I have always had a great experience here at the next care urgent care in EMR. 👍🏽👍🏽

My son was very nervous going to the doctors office. The Doctor he saw at NextCare was the best doctor my son said he ever had. He made my son feel comfortable and made sure he trusted him. I can’t say enough about how nice it is that a doctor goes out of his way to make sure you child is taken care of and not just a number. Thank you so much!!!!!

Very quick registration, in immediately to have vitals taken and then seen quickly by staff. Very friendly, recognized me from a visit a year ago. Explained my issues and ways to treat them. Within 15 minutes I was in and out with my list of medicines and explanation of when/how to take them. Suggested follow up with regular doctor in a week.

Me as well as my family members have been here... all have had a good experience. Not too long of a wait... staff always nice and knowledgeable in regards to billing. For an urgent care.... this place is GREAT!

I wasnt there long, I saw the doctor she told me what to do, and what I had to do to go forth. Lots of paperwork. She examined my injuries and told me that there was nobody to do the x-rays that I had to go somewhere else, she gave me the paperwork for that and thats all were waiting for to go forth. Trying to make sure I didnt break or fracture anything.

Great visit always friendly and knowledgeable