NextCare Urgent Care Elizabeth City

There’s is a lady that works the front desk with natural hair and crazy looking eyelashes. She is rude and hateful. No problem solving skills, no smile, no customer service skills at all. She is literally just here. Please fire her. The doctors are great but the front desk lady is an absolute horror.

I was a walk-in referred from WALMART pharmacy.The wait really wasnt that bad, maybe about 2-3 hours, as a first time client. but where I come from Im used to a eight hour wait so that really wasnt that bad.I really enjoyed the check-in from my phone so I didnt have to be messing with all that paperwork I really enjoyed that part of it!The doctor was amazing his working knowledge of my symptoms was impressive. His bedside manner was amazing. I usually feel uncomfortable with male doctors, but he was very friendly and professional.The lady that checked me in and took my stats, she was very attention to detail really kind and patient and expeditious, especially entering all my medication into the system.It was a very pleasurable experience, considering that I wasnt feeling well!Thank you for making my experience so pleasant.I would definitely recommend this provider to anyone who asked they were definitely top-notch!!!

Read the reviews for this place as I was waiting over an hour AFTER my appointment time has passed, and I can agree on the following. The medical personnel who work at urgent care are phenomenal. Larry was an awesome doctor to be seen by and was super quick, yet super professional. However, the front desk clerks are seemingly inconvenienced by your presence. They’d do anything to just get you to go away.

Went to the office early Saturday a.m. had to wait about a half an hour but thats because I had to fill out paperwork because Im a new patient, front office was very professional, helpful, and courteous, nurse took me into the examination room, she was very nice, very pleasant and then I saw PA Larry Jensen, and he was just wonderful, I felt very good about his taking care of me, he was a very thoughtful, respectful, and a polite gentleman. I would go back to him in a heartbeat he took really good care of me, gave me a prescription I had it filled and within 24 hours I was feeling so much better! Very happy going to this place, its better than going to my own physician who I dislike immensely, LOL

Staff was friendly and helpful. The doctor was great. The only thing I would say negative is I made an appointment and it still took me two hours to be seen. But overall it was a good experience.

I had a suspicion that I had Covid and my husband made an appointment for me. I was in and out within an hour and a half. The staff is always great, but Steve is just amazing. He is always helpful, answers all my questions to where I can understand them, he is gentle with me and patient with my needs. The Provider Larry was amazing as well. Thank you to the “A-Team” for all that you do, management must be proud of you all!K.C Jeanotte

Wait was extremely long because the only had one PA on staff, but the office staff nurses couldn’t been nicer. The PA took time to explain the procedures and meds, and was very thorough.Although I was there entirely too long, the folks there knew how to make the best of a troublesome wait,!

Everything from my original phone call with general questions, setting up my appointment and being seen was a 5 star experience. Everyone was courteous and genuinely kind. The ease of everything was a wonderful experience. Highly recommend

We made an appointment for 1:12 PM We were not seeing until 2:30 pm. If the rules are first come first serve, that should posted. Once taken in the back , the story changed. It took about five minutes after our childs vitals were taken for the PA-C Mr. Jensen To come in and he did a thorough check up of our son.He was courteous professional, and he listened to our concerns. He even engaged with our son to build a reporter before he started exam. His calm demeanor soothed my husband and I as he was able to provide a simple diagnosis for the presenting symptoms. For this visit I would give the The doctor an A+ the outside staff and online tools for scheduling a D-.

We were pleasantly surprised by how fast we were seen. The staff was very kind, though no doubt overworked. We have had long waits at this place before and at no fault to the employees, we have not enjoyed it in the past. This time it took us less than an hour to check in, be seen, and prescription written.

Very friendly staff and professional atmosphere. Staff try to be gentle as possible with my injured wrist, from a hit and run vehicle accident. Not much damage, but a lot of pain.

Very satisfied with my visit. The nurse is always pleasant. Sorry dont remember her name. Was seen by Nurse Practitioner Sherry Whaley was very through with me and making sure I get all the care I need.Best visit ever! Made sure to set a follow up with them next Saturday.

The medical professionals Shawn and Mary were real helpful and gave personal touches. Luckily I didn’t break any bones, but they showed me how to use the brace properly in fastening and strapping it on. They kept a positive attitude, despite being shortstaffed, super busy and a Friday night/weekend!

Overall visit was good. Total time was 2.5 hours with about 1.5 hours before I was seen as a walk in. PA and Nurse/tech were efficient and treatment was appropriate. Front desk was effective, but somewhat blunt.

Looong. Provider was efficient and the X-ray tech and all staff were very friendly and professional. But I was given an appt of 5:12 after finding out a provider was not available for the appt made online 2 days before. Arrived @ 5:05 with paperwork completed online, I payed copay upon arrival then sat for 1.5 hours before being seen. Walk-ins should not be prioritized on a day appts were made for patients already stood up on their first “appointment”. Maybe just don’t accept or schedule appointments.

I reserved a time and was told at front desk they were working with only one provider so it could be awhile. Everyone was very courteous and kind! Dr. Larry was thorough and nice as always! Its one of the reasons I feel comfortable coming to this urgent care!

Had a rash on my right forearm for several days, tried home remedies without prevail. Made an appointment online, completed the paperwork and was seen the next day. The wait time was not long, saw the nurse and the PA. A prescription was called in and I am in the process of taking the medications to clear up this issue. Thanks again. I would definitely recommend this facility

I went to NextCare in Elizabeth City for the first time Thursday May 30th. I had an 11:00 appointment, the check in was fine. I had a 45 minute wait which is not fine, the reason for appointments is to avoid an excessive wait, I went in the back was placed in a room and waited 15 more minutes. They seem to schedule too many for one time slot. When you also work this kind of wait is unacceptable. The Doctor was quick and pleasant, but most people who make appointments expect them to be honored.

Wait even with an appointment was horrible, front desk was uncaring. So many upset people in the waiting room. However the provider that saw my son once we got back was top notch. Everyone around here knows the reputation for this office but because of her I almost forgot I was in urgent care in Elizabeth city. She was fantastic.

If I could give Zero stars for this visit I would. My mother was seen at this location, on July 12th, and the nurse or whatever she was, that came into the room before the doctor, was the rudest that Ive EVER encountered. Very unprofessional, and needs to go back to learn better etiquette!! She needs to learn, if youre having a bad day, leave that mess at home, if not, dont bring your a** to work!!

Very good service always. We all know about the physician and nurse labor shortages.You are upfront and I was delighted to be informed upon arrival of the wait time. This approach is very professional.

Very helpful staff, my daughter and I were having a rough morning, come to find out we both had strep throat. The nurses and doctor were very fast in trying to figure out what was going on. I had gone to my naval medical facility the day before, and was told it’s just a cold and was turned away because I came outside of their sick call hours. If I ever have any other medical issues or need medical help I will just come to urgent care, here I know I will be taken care of as fast as possible.

Had a 6.20 pm appt. Finally seen at 8 pm. Only one PA on duty, but he was great. Asked for my prescription be phoned into pharmacy in my town. Didnt happen, so Walgreens had it transferred. Got charged co-pay even though my insurance covers urgent care. Had to get insurance on phone so they could explain my benefits. Co-pay was refunded.

The wait was long. I had an appointment for 3:20 and wasn’t taken back until 5:45ish. With that being said I was informed at checkin that there was only one provider and there would be an extended wait. Every staff member from checkin, to triage, to my provider(I believe her name was Ari) was extremely polite, knowledgeable, and did everything to give the most positive patient experience. It’s unfair to hold a clinic to wait times if they aren’t staffed and it’s extra hard for the staff who is there to provide such an excellent care with unhappy and tired patients. Hats off to this amazing staff.

The actual visit was fine. The problem was that I went because I had an issue that needed a Rx. The Rx information was not called in the the pharmacy, and I was one of the last patients seen before they closed. This was AFTER I specifically inquired if they had phoned it in. Which meant that I suffered all night without the necessary medication.I HATE INCOMPETENCE!

Wait was too long. Had a 12:20 appointment and didn’t get seen to after 2:30 pm. Appt need to take precedence over walk-ins. Dr in with you all over two minutes. So I don’t know what the hold up was. This is sad and they need to do better.

My experience was good. Didnt have to wait very long to be seen. Doctor address my concerns and I was in and out withing a matter of time.

Understaffed. If I could give 0 stars I would. What’s the point in scheduling an appointment if you’re still waiting an hour and a half? People getting called back before us who showed up later with no appointment. Hire more medical professionals to increase efficiency on your busier days?? Corporate GREED. Zero excuse. Should’ve driven to VA.

Im visiting Elizabeth City and had a sinus infection. Dr Chan and staff were great. Check in was smooth and the wait time wasnt bad .

Thanks to a Blessed Team working together!Im thankful for them because I had a severe toothache and didnt know what to do.Everyone was nice from the front desk,to the nurses, and doctor!I will definitely come again if I need help and cant see my doctor.Thank you all for being professional and kind,loving,caring people that take the time to address our symptoms!😀😀😀

When I actually saw the NP it was fine. I made an appointment for 1130 I think but didnt see anyone til about 1. Whats the point of making an appointment when walks get see before you. I under triage protocol but from what I saw we all were equally sick.

I had a scheduled follow up and I was seen within 20 minutes of checking in. Usually the wait is 30 mins to an hour+. Dr Jensen was attentive, informative, and decisive. I recommend this provider.

Was told at intake to consider a tele-health visit. Waited two hours and paid $100 to see the PA-C for 5 minutes to tell me to follow up with my primary care physician and that labs may be needed. He give me the diagnosis that I listed on the intake form.

Did not have an appointment. Check in was via an application on the phone. I had issues and did a paper check in. Front desk staff were present but not very friendly. Nursing staff and physician were efficient and had me out the door with appropriate medication about 10 minutes after being put into a room. Did however have to wait about 2 hours in the waiting room which wasnt unreasonable since I did not have an appointment and my medical issue was a painful skin rash.

The front desk were more interested in their lunch order than their patients! The Pa stated he would be right back with my paperwork and after an hour and me having to go to the restroom again, I asked where he was and how much longer he would be.INSTEAD of checking on my paperwork they answer me by stating We only have one provider.The staff had no concerns that I was in pain, had been there for hours, or if I should be checked out, they just went back to giggling, having their lunch and talking with each other. Since, Im a mental heath therapist, run the Elizabeth City office and the Clinical Director for the agency I know how an office should be managed and your Elizabeth City office is lacking in companion for the client and needs to be trained in professional conduct.

0 stars solely for the wait time. Not sure why they have appt times if youll still have to wait over 3 hrs to be seen. Not sure how long it would have actually taken to be seen because I left since I have other things to do than spend half a day in a waiting room WITH AN APPOINTMENT

The X-ray technician/ nurse was very courteous and professional. The PA was knowledgeable and courteous. They were prompt and service was quick . Thank you !

Making the appointment online was easy. Even though I got there 5 minutes late, I didnt have to wait long. The entire staff was kind and friendly from start to finish.

Sometimes you can tell when you’re sick, sometimes some of us can’t because we spend each day fighting our immune systems. I have traveled many roads to see many well known oncologist and rheumatologist. Yesterday was an off day, which happens, more so lately as my illness is progressively worsening. I found my self with a sudden fever and chills, I tried my local doctor but it seems he is extremely busy these days and I know I can’t wait 2 weeks to be seen. I found myself at urgent care next care. I’m always uneasy seeing someone new, as I take a lot of meds and I’m known to go into shock, but this time, I found a dr. Who was compassionate, who was understanding, who took her time to check me over leaving not one thing unseen. The entire team was pleasant and understanding, add they were backed up for hours, and still treated me as if I was important. I want to give a tremendous thank you to the entire staff and to PA-C Arielle IIey. Arielle ,thank you for treating me with kindness and understanding, thank you for listening and working with me. I will forever be grateful for you . It’s nice to see someone who actually loves what they do and I can definitely tell you do. You have know idea how it felt to feel heard and not like a lab rat. I will keep looking in the future to see if you pop up as a local practitioner, I’d love to be a patient of yours if you do. Thank you all again, you’re all so much appreciated by me.

The staff here are so nice and theres hardly any wait time. Overall such a great experience. Thank you!

Super friendly, everyone there was super understanding, super professional, amazing bedside manners. It was not busy at all so we got in and out super fast.Healthcare workers should strive for these standards. I visited 4/22/24. around 6:30 PM

They were helpful, very helpful. With the issues I was having they got me back very quickly. I was so thankful for that. Took me ahead of other people because I guess mine was more urgent. They sent my prescriptions to the Food Lion pharmacy right across the parking lot. Followed up today with a call saying that I may also need an anabiotic and they called that in. I was very pleased and very grateful for their help.

Discrepancy issues at the front desk due lack of communication of behalf of staff. Lack of transparency of pricing. Lack of professionalism, and empathy from front desk and nursing staff. Pricing is outrages.One instance, they lied to my immigrant mother about pricing, charged her membership fees without asking her if she wanted it first, were rude, and did not properly explain or assist.Fortunately, the physicians are always kind.

Easy to schedule an appt… almost zero waiting time. Provider was very knowledgeable and listened to my concerns. Quick turnaround time for tests. Thanks 😊

Very professional yet made you feel extremely comfortable. My apot. At 12:30, I was finished by 12:45! Staff very proficient and love the space of the new office.

There was only one provider when I arrived for my appointment. The wait was over 1-1/2 hours, and I don’t think they were able to prioritize for those with appointments (or at least it didn’t appear to be the case). Once I saw the provider, a Physician Assistant, the process was smooth.

The website indicated they were accepting walk-ins, but upon arrival, we were turned away at the front desk. It was disappointing not to be able to get my daughter tested for strep. Highly advise seeking medical assistance elsewhere.

It sucked they overcharged me for doing nothing. I cannot believe y’all charge $330 just for office visit. That’s such a rip off when you know the insurance doesn’t even cover that much.Can you please tell me how you can justify charging someone $330 for office visit when I had to wait two hours to go in to see the person and then I was back in the room for another hour I feel like y’all should be paying me there was no one in the waiting room except two other people

Very good staff. Helpful, accommodating, courteous, and knowledgeable. Short wait. Good experience especially when you are not feeling well.

Long wait but staff did everything they could to accommodate patients. Staff always courteous, kind and friendly. Very professional.

Dr. Sherry is always so sweet and thorough! The wait was long due to them being short staffed but they were very nice and for the best they could.

I waited 4 hours to be seen and just for them to tell me to come back Monday because they did not have what they needed to draw my labs… I was punctured with a bloody needle at work, and now I have to wait a whole weekend to get labs drawn.. I pray nothing happens to me.

Doctor was not knowledgeable did not even bother to hear my symptomsI suggested that I had this every year and I needed antibiotics and a C pack the doctor Laughed at me and call my own doctor a dinosaur that did not know how to treat meI WOULD NOT RECOMMEND THIS NOR ANY OTHER FACILITIES YOU HAVE AND TO BE ONEST I WHANT A REFUND ON MY VISIT

Long wait but thats expected. The place was full but I had a chance to leave and go get something to eat and not lose my spot . The staff were very nice and attentive.

My visit was on the morning of March 19, 2024. I arrived shortly before they opened and was the third person in line to check in a little after 8:00. I was so sick I could barely figure out how to check in... after fumbling around with my phone, one of the receptionists said I was checked in. I sat down near the check-in window and watched similar things happen to people with people trying to figure out how to check in. I wonder why there were several people at the reception window and they couldnt help people.I asked to use the bathroom after 10 AM. Upon returning to my seat, I learned that I hadnt checked in. I was so sick that I didnt realize that my phone had no service and no way of checking in.Once I got checked in. The process went much quicker. It was after noon my the time I was able to get my antibiotics filled and onto slow recovery.Several days passed, and I wasnt feeling better, so I made an appointment to see my primary care provider. I learned that I was underdosed with antibiotics, and blood work revealed that I had an infection.I understand that there was only one PA on duty that day, and he can only do so much. However, I dont get why you need several people to tell patients to scan the barcode.

I had the best experience from the front desk, to nurse/ xray tech and Dr Johnson was amazing. I fractured my arm and this urgent care went above and beyond to ensure I was taken care of.

Very pleased with PA Jensen and the other staff members. The wait time was reasonable. My reason for four stars instead of five is because the facility needs some cosmetic updates~it’s really showing its age.

Larry saw my child who was coughing, lethargic and running a fever for over a week. His exam was nearly non existent, said its just a virus. CHKD the next day, with pneumonia and mycoplasm.

I receive exceptional and excellent service! I was amazed at my care!!! Thank you so much ! The name of the other blood pressure medicine that I was to call in to you is NIFEDIPINE ER 30 mg! I tried twice to call it to you but the phone waits were too long!

Front staff was pleasant, patient (I had left my Medicare in the car and go to go out to get it) and very professional dealing with everyone that came in. The nurse was pleasant and proficient in her care and demeanor. The treating NP was very detailed, professional and knowledgeable of what was going on with me. In and out was in quite a timely manner. A top quality session. Thank you all.

Was a great experience....only thing arrived at 12:45 and left at 3:30 long wait but understandable when one is a walk in.. Front desk, NP and PA were polite, pleasant and listened patiently, they called my prescription and I was out of there.. The offices and waiting rooms were clean and well lighted. ThanksThe only thing I felt sorry for some senior citizens over 79 -80 somethings that were there and had to wait that long and longer...I would have let them go in front of me if needed. . Would be nice if older people and children would take preference...there was a couple of 80s something that the husband was ill...and another 80something left because couldnt wait any longer.

Though the wait was a bit Longer than I expected. When they called me, I told them I had another appointment within 30 minutes. They really got the ball rolling. They were very professional And alternative to my needs.

Had to check out the amenities in my new town. NextCare in Elizabeth City is darn good. They willingly set appointments online for the same day or take walk ins. A bit of a wait, not bad at all and they warned with a sign at the door that they were short staffed.Still the visit was shorter than the time it took to get my RXs. But Hey! At least the pharmacy is open on a holiday!

I thank the provider for helping me but the wait was extremely too long. I waited over 3 hours for he doctor to only come in less than 3 mins to check me.

The staff is friendly and helpful. Dr. Shelly Whaley is awesome and down to earth. Thorough!

The woman at the front desk leaves something to be desired. You cant hear her through the glass and they try to get you to leave and make a tele-health appointment. My wife has a sore throat, dont really think tele-health is the best option in this circumstance. You can make an appointment online but its not really an appointment so we waited all day for an appointment that doesnt save us any time!Please Elizabeth City, please stop opening Mexican restaurants and storage units and put in another urgent care center.

My son was misdiagnosed, saying that it was fluid behind his ears, causing him to collapse. The doctor Suggested a medication for a kid that was four and up and my child was only one. Right after leaving there, we found out that my son was collapsing because he was having seizures. Not because of fluid in the ears. We ended up going to chkd

Besides having to wait just a bit to be seen, the nurse and provider were fantastic. Made the process go a lot better

Very professional and yet personable. Glad I went as a disabled veteran from the VA under the Mission Act. No cost to me. Thank you and God bless you. They are so much faster than the ER. They also ordered test at the hospital which made everything better and faster. Thank you so much for your service to our vets.

It was real good, didn’t have to wait long to see the physician. He gave me instructions on what to buy otc to help with my symptoms. Total time 40 minutes.

2+ hour wait just to get called back, even with an appointment. 3+ hours total visit, for a 5 minute rapid strep test.

Everything went great they took good care of me. I broke my finger an they got it cleaned up. X-ray an bandage me up in no time

Great staff, very friendly and loved the doctor he listened to me and really had a good convo about my concerns

The doctor and staff were great! My foot looks crazy but the doctor lady stitched me up pretty good!!

The wsit time was a little long, But the staff was great.It was worth the wait. The Doctor was very understanding and professional. Thanks because my foot had me in so much pain that i could hardly walk. He had some compassion for me and took me off my feet . Thank you so much.

Made an appointment at 8:45 because I had stuff I needed to get done didn’t take me in until 10:45. Slowest place ever!!

Had an appointment scheduled for 3:50 to come in for an appointment, mind you said appointment was made at 1:04. We got here and people that had came here AFTER us were able to get in and out within 30 minutes or so. About 3 hours later we finally got in so we could get treated, and its not like we could leave and go to the ER considering they had already ran my moms insurance and already charged us for the appointment. Doctors are nice and friendly but the wait is terrible.

I made an appointment and walked in to no wait. Was in and out in 30 minutes and the nurse apologized for the wait, but I have never been in and out of an urgent care as efficiently and quickly as this. Will definitely be our family’s go-to location now. Met with professionalism, efficiency, and great care.

Provided excellent service and patient care!! The dr was awesome!!Angel Saunders and all the nurses were the best!!!

I was given a 5 appointment only to sit in the lobby for over 2 hrs this is very unprofessional!! Why give an appointment if you cant keep your end of the appointment 🤦‍♂️ seriously yall can do better than this..

Terrible. They told me that I was expecting and could possibly be having a ecotopic pregnancy and I actually had a kidney stone after a visit to the er.

Horrible horrible experience, I would have rather drove 45 minutes to Chesapeake for medical treatment. I would not recommend this place at all. The PA was very very rude and had no personality whatsoever, after my initial examination he walked back in 10 minutes later and “shoved” my discharge paperwork in my hand without any explanation. Checked in at 11:20 for and 11:40 appointment, didn’t walk out until after 1:00 pm . The waiting room is so so outdated, made me feel sicker than I was before I walked in! It felt like been stunk in a 90’s episode of ER , without the bad acting. My advice take yourself to Nowcare for true medical care!

If it werent for the fact I was able to at least laugh while being seen, I would give a one star rating. I fell on Wednesday while rollerskating and broke my wrist and opposite elbow. Unfortunately NextCare was closed at the time of my accident, so I made an appointment for the following morning. One of the ladies at the front desk doesnt really show sympathy or patience for anyone, so that was off putting while trying to check in. Paid my copay and waited about 45 minutes after check in to be seen, which was fine, there were several people in front of me. The visit went well, I was given a sling and told to keep the brace on that I already had. I was prescribed meds for pain, given a copy of my x-rays, told to follow up with orthopedics, and given a note that I could return to work on Monday (today as I write this).The office called me later Thursday afternoon to send over a referral to the orthopedic surgeon. Found out this morning (again, Monday, four days after), that my referral was never sent over. Please get it together, NextCare. This isnt the first issue Ive had at that office.

The visit was very beneficial and as a result I am beginning to feel better. However the wait was long due to only 1 doctor being available.

Despite having an appointment, still had to wait for another 44 minutes to have a TB skin test ( req. for job) in a room CROWDED with sick ppl.

The nurse and NP were awesome and we were in and out within an hour. Very disappointed in the fact that we made an online appointment at 8am and online days to arrive 10 minutes early. hours on the door were from 8-8. We arrived 10 minutes early, It was 25 degrees outside with several people in line by 8. No lights were on so obviously staff must not have arrived to work and couldn’t open at 8:00 am. none ever came to the door to let folks in until 8:10. Your business should have at least one staff person arrive to work before it is time to open your doors.

It was awful. An urgent care shud not be taking appointments. Made no sense. Waiting for 4 hrs to see if my arm was cracked

The wait sucked but it was to be expected since i was a walk in , loveddd the doctor i had she’s was amazing

Good experience. Check in, wait time, Physician’s time wasn’t too long and rather prompt. The front desk receptionist, attending nurse and the Physician were all very pleasant. Atmosphere was also pleasant and peaceful. My issue was acknowledged and I received the necessary treatment. Also, my first time ever visiting a Dr’s facility or clinic with a movie playing in the wait area and the examining room. Although animated, I enjoyed the first time experience.

Quick and easy. Staff very friendly this time. Best to make an appointment.

Long delay with appointment, medical associate (Obtain vital signs) was non approachable and frank rude, no swab, X-ray or palpation of injury was obtained.Antibiotics were prescribed from information given.Individual who forward prescription to CVS was very courteous and approachable.I highly recommend associates receive communication and professional patient care training ASAP.This was a terrible experience. I would NOT recommend the facility to anyone.

I scheduled an appointment online and the interface was really easy to work with. I unfortunately ended up waiting over an hour, but it was packed so I wasnt upset. Everyone who I interacted with who worked there was so kind and really wanted the best for me. It was really awesome because a lot of times in healthcare, they look and treat you like a number. They were really kind :) I recommend!!

Long wait time after getting in room. Very nice employees, nurses and PA Jergen.

I took my granddaughter to NextCare in Elizabeth City yesterday. The doctor who saw her was one of the best physicians! She was so patient and thoughtful to explain how to manage multiple medications.

Wait was rather long but that’s to be expected at an Urgent care. Care and medical attention was excellent.

Great support staff despite a 4 hour long wait, but I just wasted my time and money with one of the most unprofessional Nurse Practitioners I have ever met. The exam although maybe five minutes was not pleasant. My daughter said she could tell that the NP was not in a good mood and the NP clearly didn’t care about my daughter or what the NP was doing ie her job. After my daughter received a chest X-ray I was handed a couple sheets of paperwork and told I could leave. No one bothered to follow up with a diagnosis, explanation of expected treatment, that a prescription was even ordered, or even what the prescription was, how it should be taken and what it was for. When I asked the person who handed paperwork- an admin staff I guess I was never told- the NP came out of somewhere with her voice raised as she was taken aback that I questioned the situation. She wanted to intimidate me, however it didn’t work. The NP- a supposed medical “professional” was rude, unwilling to answer any questions calmly but instead did this quite loud in the middle of the hallway embarrassing my daughter. I will not be picking up the medication because I still was never given any medication instructions or the help I asked for but I will be taking my daughter tomorrow to a real professional medical provider. One that doesn’t raise her voice when asking about the results of a chest X-ray and what diagnosis and prognosis will be for my child.

The wait was a bit lengthy once in the room, bit the service from the doctor was great.

It was a good visit. The staff is very kind a d courteous.

The personnel were fine. I had a long wait because of the number of patients and shortage of staff.

I did have a long wait, but they only had 1 provider working today (so I don’t hold it against them). The staff were friendly and very helpful! Once I saw the provider, she got me and out fairly quickly while listening to me!

Service was great, satisfactory and professional. The wait was rather lengthy but overheard it was due to understaffing. That seems to be the case with other businesses in this area particularly so it seems. However, Im very pleased with the diagnosis and treatment. They have my respect, trust and support. I highly recommend their service.

The provider was more concerned with getting my money than helping me. She did not even know how to accurately assess the lungs. She diagnosed and treated flu even though my flu screening was negative. I would not recommend this place to anyone.Update 1/5/23: I have pneumonia…..

This morning at 10:00, I scheduled a visit to come in today for an appointment at 1:15. I checked in online at 10:00. After I arrived, I checked in at the desk and was told there were 11 people ahead of me, most of them were walk-ins with no appointment. Instead of prioritizing the appointment, they placed me on the waiting list behind the people with no appointment. What is the point of scheduling? Why did I bother checking in online? I could have come in at 10 this morning but I didn’t want to wait in a room with 10 other sick people. Now it’s 2:45 and I am still waiting. Fortunately the ladies at the desk were accommodating and allowed me to wait in the car. Still very disappointed that I wasted my time.

Upon arrival at the nextcare center in Elizabeth City,NC , there I came across the most unprofessional, unhelpful medical receptionist that I have ever encountered- I can only imagine how rude and unsympathetic she on a normal basis to the general population and especially the elderly who may require a little more assistance—- the Dr provided minimal assistance- sure did nothing more than write out a prescription didn’t even try to clean my wound— I would have been better off going to emergency care at the hospital— hopefully I will never have to return for services at this location

Downgraded serious illness.Failed to properly diagnose. Left me in excruciating pain that worsened the next day. Refused to give referal to ENT.Refused to check my iron level as requested.Waste of money.

Staff fantastic. Very efficient and considerate. No long wait time.

4:30 appt. Was brought back about 5:45, out the door 6:15. Everything went well, service what exactly what I needed. 4-5 star if the wait wasnt so long. They did say they only had one provider that day and were experiencing longer wait times than usual.

Walked in, checked in, was seen promptly and treated all in under an hour! I would recommend NextCare 100 %

THEY ARE MONEY HUNGRY CROOKSI DO NOT GO THERE TO GET TAKEN ADVANTAGE OF AND SCAMMED!!! .I am extremely upset about my appointment. I went up for a DOT physical and had all my paperwork filled out before I paid and there was an automatic disqualifying medication listed and yet your policy is now set up to get peoples money. They knew the whole time and before charging me that I wouldnt pass the physical because of the medication yet had me waiting 4 HOURS to be told I could not pass due to the medication. So I not only waisted my time and money to be odd from work to sit there for no reason but was deceitfully charged money for nothing! Its criminal and extremely sneaky and evil to knowingly take someones money and time when yall knew all along that I wouldnt pass. Im furious and at a minimum should be reimbursed the fee I paid for nothing. I was told yall used to tell people before charging them if they saw any absolute disqualifiers in the paperwork but recently changed the policy to taking the money and waisting patients time and hard earned money. Its agregious, despicable and the most outrageous display of GREED Ive ever seen. I will no longer ever go back to any of your clinics and I will spread the word of how greedy, sneaky and criminal yall really are. UNBELIEVABLE!!! YALL SHOULD BE ABSOLUTELY ASHAMED FOR TREATING THAT COME FOR HELP THAT WAY. The PA that conducted my completely pointless physical was very nice, down to earth and an HONEST GOOD PERSON and luckily she was the one to give me the unfortunate and infuriating news and had it been delivered to me by anyone else in any other way I would have had an absolute fit in the office. Yall keep doing things that way and doing people that way and yall are going to have some problems some major problems because people are not going to put up with you stealing their money!

Very friendly and answered all our questions and we were seen in a timely manner. Very professional.

Great I felt really good about the visit PA was excellent all staff was very nice

Outragious wait of 3+ hours for a scheduled appointment, then the P.A. that saw me, did not listen to me on what symptoms I had. Focused on the throat and compleatly ignored the sinus issue I was complaining about. Then wrote a compound prescription that only 1 pharmacy can fill that wasnt open by the time I got out. I understand that it is cold and flu season, and things can get busy, but 3 hours! Only to feel like I got broomed out the door! Extreemly unhappy and if this is how you practice medicine, then dont.

I came in for two urgent care visits this week. During my first visit staff took 1.5 hours, during which they paid direct attention to my needs, and prescribed, appropriately. On my second visit, where, it was apparent that other symptoms were appearing, staff redoubled their efforts, tested extensively, and spent closer to 3 hours with me. They confirmed three different disease processes, and, again prescribed appropriate treatment. Ive never had a GP spend that sort of time and care, confirming diagnoses! Thank You, Next Care.

The staff was lovely, but I came in after I made an appointment and I am still waiting. Also, there was no doctor on staff so a lot of people had to go to the ER for treatment. How is this an urgent care and you have no doctor on the premises? Virtual meeting isnt going to help my issue if you cant test me for anything. I just left. Id rather chance it than get bad info from a virtual meeting. I wont be back here for care.

They were busy so it was a wait, but they work quickly and efficiently to get you in as quickly as possible. All of the employees are as nice as can be. I’d definitely recommend them to all my friends and family.

Very long wait time, but a good visit with the Dr.

I was very happy with my service. I got seen right away.

The front desk was friendly and on point with paper work. I was seen in a timely fashion and had an excellent experience with the Dr. Never felt rushed or felt like I was on a cattle call.Thank you Next Care Urgent Care, I would without a doubt refer anyone to use this facility.NanCee Grace

Good, Sherry was professional and personable. Quick in & out, loved it!

I want to give more stars because the provider, the front desk receptionist, and the nurse I had were all very friendly and listened to everything I said. However, the wait is what knocked off a star. I was there for three hours waiting. Once I got in the exam room, things move very efficiently.

Staff was excellent and efficient. Everyone was super friendly and they doctors and nurses took time to listen to my concerns and medical history. The only reason I am not giving them a 5 star rating is because I made an appointment and wasn’t seen for over 2 and a half hours past my appointment time. Walk ins were seen before me so I didn’t see the point in making an appointment just to end up waiting that long anyways. It’s a first come, first serve basis.

Other than the 2-3hr wait for a walk in visit the experience was fine. Front desk and clinical staff are all nice and easy to deal with. The visit itself was quick once we went back.

Waited for 4hrs only for them to tell me the doctor was leaving at 4 and I still had about a 90min wait. Don’t waste your time.

Set an appointment for my mother. We arrived half hour early. After an hour wait past appointment time, asked at front desk how much longer. Was told an hour and half, six people still ahead of her. Everyone with appointment? No, walk ins. Walk ins get in line because no appointment necessary.I could have gotten her there sooner or anytime apparently no priority. Because she is 98 and wheelchair bound, in pain from a fall……I was trying to make this as easy on her as possible .. quite a system. We sat a little longer than decided to cancel and find alternate treatment. Very detached receptionist.

Went to the Nextcare with lower back pain and did a video visit first, went for an xray and was told I should sign up for their advantage plan because Xrays could be quite expensive, so I did, only to have the Dr assistant come in looks at me and tells me hes going to order me a muscle relaxer, when he gave me the prescription, I asked about the Xray, he said I didnt need one. So how can anyone tell you that without even checking, guess they thought I was lying. They are understaffed and it was the worst experience and I am still in severe pain, thanks for nothing but taking my money.

I was a walk in... so I expected to be waiting awhile as they fit me in between patients with appointments. They were great. I logged in at 2:55... I was seen ... Treated .. received a prescription.. and written directions for follow on care... And was in my car by 4:00 heading to the pharmacy. The MA and PA were thorough and efficient. I felt like they really cared about my condition and that I understood the importance of the follow up care. Thanks to all that processed my information and treated my condition.

The physician assistant I had had a horrible bedside manner. First off he did not render the care I desperately needed. In fact I ended up at the ER at Chesapeake Regional Hospital. I have epiglottis and had a bad infection in which I could not eat or drink and the pain was very very server. I was aspirating a lot . He talked down to me and it made me feel less than how a patient should have been cared for. He stood there arms crossed in which no caring or compassion was given. I was in pain so bad from the throat infection and swelling and burning was unbearable and left having to suffer until the next day I went to the Chesapeake hospital and they were wonderful and helped me greatly. I felt I was judged by the PA because when I asked for pain meds his prompt answer was harshly spoken as NO. He could have responded politely by saying How about we wait and you can try the prescriptions I have put in and see if you get some relief. If not then come back and we can see what else we can try and try a couple days of pain meds until you can talk with your primary care doctor. And let him know the pain your are having and he will help you. he could have even said that we have to be very careful on giving them out because of new regulations. And I know others suffer because of others abusing it and we can get into trouble. Its all in how you respond to your patients. Plan out and teach yourself on what to say on situations such as this. But the rest of the staff were great. He needs more bedside training for the sake of the patients he sees.

The nurses was very nice and courtesy, and I enjoyed talking with them and they really took care of me. Thank you so much for your help.

I walked into Urgent Care yesterday and was overwhelmed with the long wait. The receptionist rescheduled my appointment for the next day.By making an appointment, I did not wait very long today. PA and nurses were very receptive, and checkout was done quickly when I left.It was a smooth and pleasant experience under my circumstances, and I appreciated it!!

Fast and great service! Arielle lley, PA was Amazing! Hands down the most friendly, concerned, knowledgeable provider I’ve seen in years! Thank you for great and hard work!

The staff are good people- I have no quarrel with them. However, I do have a problem with whomever is in charge of hiring people over there. Our appointment was at 3:50. My fiancé and I got home at 7:20. It is no longer an urgent care when it takes four hours to be seen. This isnt just a problem for patients- its a problem for the poor staff who are overworked and who im sure get fussed at constantly by impatient people who have no idea its gonna take that long to be seen. For the sake of the staff, please hire more people.

The provider was very nice and knowledgeable. The care received was great. My only complaint is that even with making an appointment and showing up 30mins early for my appointment I still had to wait 3 hours to be seen. Not sure the reasoning behind having appointments if you still have to wait 3hrs past your appointment time.

Customer service is great, but they will let you schedule an appointment time then take the walk ins first. You will watch your self go from 3rd to 7th. Then when you ask they will tell you sorry they don’t know why the system does that!!! Never going or recommending to anyone!! Rather go to hospital!

The doctor was very helpful and nice. Saw me for both of my concerns, not just one. The service was excellent, would definitely recommend to anyone looking for medical assistance.

Considering how crowded the urgent care was today, the staff did a great job getting patients in and out. I thank them for their service and patience.

I was satisfied with the service I received eventhough they couldnt really help me but did inform me as to what was wrong.

It’s a very friendly atmosphere and very clean…. The staff went over and beyond to make sure I understood everything correctly 😍😍😍😍GREAT PLACE

Staff is nice and the Doctor we saw could use some bedside manners because he dismissed what I was telling him and was not friendly.

So I was a walk in and did have a long wait but I was ok with that. After getting to the back everything went well and found out my problems. Everyone was very nice and felt like everything was taken care of.

The first time I was there, the so called doctor was a older woman and she didnt even really look at my thumb, but when I went back today, the other doctor was alot better, took his time and actually examined my thumb and hand

I got there at 9:00. The waitlist said that there were 30 people in front of me. The 45 minutes that I was there only one person got taken back to be seen. I ended up leaving and going to Chesapeake.

We were seen quickly, diagnosed quickly and on our way home. Quickly deduced that the UTI from a previous visit wasnt responding to original antibiotics, so quickly prescribed an alternative. We did have a long wait, but it was worth it.

I went here March 20th, and I wont be coming back. The staff was very friendly and professional. The wait time was very long, even with an appointment, but it would have been a long wait at the hospital too. The only difference is Urgent Care is a lot cheaper. Thats why I went to get a chest x-ray there. If I went to my primary care doctor for what was wrong with me, he just would have sent me to the hospital.The reason I wont be back would be the nurse practitioner I saw. She had a condescending attitude, she was rude and she literally rolled her eyes at me. She is definitely in the wrong kind of work with a attitude like that. I was hoping I could go to Urgent Care when I needed a x-ray to save money because I have medical bills out the wazoo, but I guess not. I definitely do not recommend this place. Oh, there was a woman across from me coughing up a storm, blowing her nose in the air, sneezing and she had no mask on. Everyone else who was sick did. NO ONE told her to wear a mask to protect the wellbeing of everyone else in the room. If youre not sick when you come here, you probably wont leave that way.

Awesome and they really care for therePatients.

I was seen by Larry and Natalie. Great people who do a great job.

Everyone was super nice and caring there. THE Best Urgent care facility Ive ever been seen at. I was in and out in 20 minutes. Im so glad They fixed my ear problem. I have my prescription and Im very pleased. Vertigo and fluid behind the ears 👂 is no fun. Thx NextCare! Your staff rock!!!! 🥰❤💯

I would give it a zero star if I could. Complete mismanagement of appointments and patients. Really no point at all to have patients schedule appointments then have them arrive and say sorry we only have one provider so we’re backed up three hours.Did you honestly not know that you only had one provider on the schedule, and if you did why the hell would anyone continue allowing people to book appointments.If there was a patient first facility or literally ANY other Urgent Care facility that was run competently this place would be out of business.

The service was remarkable. Each staff member was polite, professional and patient. There was minimal wait time to be seen. The facility was neat and clean. The prescription was called in right away and when leaving, more than one staff said; I hope you feel better soon. That means so much.

Very nice staff. Providers are patient and listen to your needs. They will keep you informed on wait times and work rather quickly. Would definitely Recommend and come back.

The Incredibly friendly staff made me feel safe and assured that I was in good hands. I never felt rushed, or as though I didn’t deserve the epitome of quality care. Even though they were terribly busy due to Covid-19 screenings, it was evident that everyone worked together to meet patients’ needs in a timely and efficient manner. It is comforting to know that excellent health care is available locally when needed.

NectCare Urgent Care Team are the best caring urgent people Ive come in contact with. They swiftly got me in as I was barely breathing and in pain. Nurses awesome women.The doctor very knowledgable and new what to do A+&10+ rating.Much thanks 👍Louis R Roulhac

Walked in with an appointment at 7:40 & the waiting room was FULL! However the saw me in a rather timely fashion. The staff was very friendly. I feel that the doctor met my needs & Im very satisfied.

I only gave a 4 stars because of how long I had to wait. The health care provider was wonderful! Well worth waiting for. I could tell she had thoroughly read through my records before she walk into the room. She took time to sit down and make sure I was comfortable with the diagnosis and protocol .

Because things are so different now they had to change how everyone is treated. Waiting in my car wasnt so bad since I got to sleep while waiting for them to call me for my visit. Super sweet, respectful, professional nurses! I saw the NP and I was so impressed! Again super sweet, respectful, and professional! Was very pleased with my visit!!

Although they are short staffed, they all were very kind and courteous. The nurse and doctors were very helpful and took time to listen to all of my concerns and answer any questions I had. Excellent service.

Dont remember the gentlemans name but was a physicians Asst. He was professional and actually examined me to find out what was wrong with my back. Great job! This man should be a doctor! My visit was on Friday August 11th.

While the staff was nice enough and the wait time wasnt atrocious, given only having one provider, I was seen on a Wednesday for pain in my foot causing moderate to severe pain so bad that I was barely able to walk.I was prescribed a knee scooter to help me with getting around and was ordered to keep all weight off my foot for two weeks to allow it to heal.I took my prescription to Medi-Health to get the scooter and they put in an order to Nextcare for my chart to work with insurance to square away payment and issue.It is now four days later and I just found out from Nextcare that they didnt respond to Medi-Healths request until two days later - because I called and complained! Its now the weekend and Medi-Health is closed; unsure of whether or not theyll be open Monday or Tuesday due to the federal holiday, meaning I have to limp around with weight on this foot for nearly a week after being told to stay off of it for two.Unsatisfactory!

The staff was very kind and respectful. The doctor was able to diagnose what the cause of my pain was. They treated me with the upmost respect. Thank you Urgent Care. I was able to get the appointment online and I arrived 15 minutes early and was taken ontime. Great service.

We were seen right away with kindness and professionalism!

The nurse, Natalie, was excellent, very personable and professional. She got through the process efficiently and made it not a drag. The lady at the front made sure paperwork was processed and was nice. Only negative was the wait. People that came after me were called before me. I waited like an hour or so for a non-urgent issue.

I was treated. Wonderful like a Family member with Love to. even when I asked where I was on the list. These employees are good hearted souls..... Youd never guess if theyre day was rough or not....because they were so sweet to me, every Employees attitude was good natured with a REAL TEAM WORKING ENVIRONMENT.!!!!

Took a little while, but there were a bunch of patients and the staff was apologetic about the wait (though that was out of their control). Patient was my 10-year old daughter. Nurse and doctor were SO nice, and the testing was very thorough.

I took my 3 year old in for a strep test. Everyone was really nice and helpful. They were really gentle and patient with my daughter. We did a walk in and the wait was about an hour. I would definitely go back.

Long way from a 5star - Should have gone to a First Patient in Chesspeske. Booked appointment for Elizabeth City Nextcare for 10.10- for a strep test ( knew I was Covid positive) when I arrived I called the office to advise I was there since I was unfamiliar with the curbside appointment- I was told to wait in my car and I would be called to come inside- 21/2 hours later not been contacted I called the office which the call routed to s call center/ I was told my appointment showed cancelled - Should of trusted what others have said. Go to a Virginia First Patient. Totally unacceptable -

Would give 5 stars but I had to wait 2.5 hours to be seen. Given that this was the only urgent care facility in this area, its understandable. Once in to be seen, all was very professional.

The wait was a bit long in the waiting room, but to be expected. Once back, the staff was kind, quick and to the point. Thank you!

It was a long wait,my daughter got dizzy & her chest hurt while she was in there & there were great..got her in the back quick & the doctor & Especially.the frount desk ladies & nurse were were awesome...made her laugh & feel more st ease...thank you ladies...

The staff from the desk to each person that assist us was very pleasant and helpful. It was a long wait but they treat each patient with equal time it was stressful for us but the made our visit less stressful. Thanks to each of them great job. I am sure that they were tired but it didn’t show while taking care of us

This doctor was amazing. Very friendly and down to earth. He did not use medical jargon that i could not understand, but simple terms and explanations. He was very thorough in examining my eye and very knowledgeable about the issue. He was quick yet very caring and understanding. He had the best bedside manner I have seen in a while. The ladies at the front desk were welcoming and hardworking as well. The nurses in the back had great team work to expedite the process. I work in the healthcare field as well and was excited to see such great work.Thanks so much to the entire team. You guys are amazing!

I was first and foremost impressed with the facilities commitment to its precautions while handling a heavy influx of patient needs. I was then impressed by the consistent kindness and friendliness that the staff displayed not only over the phone but also in person. The wait was long although that is to be expected and the care I was shown more than made up for it! I would highly recommend this facility and its physicians!

Went in to ask if they could do a simple DOT physical. Im not on medication and have no issues. Would have taken them 15 min to complete. Instead they said they couldnt do it. Seems like they are lazy and dont want to do anything that may require thought.

I made an appointment to be seen here on a Saturday. I signed in and was taken to the back within 10 minutes even though the waiting room was quite full. The Medical staff were very kind and performed their jobs well. I received an X-ray and was on my way within the hour. I was very impressed with this clinic and will definitely return when I need Urgent Care in the future.

I went to urgent care after not being able to get an appointment with my primary care doctor. Although there was a long wait time, I was able to be seen and the doctor actually put his hands on me. I would recommend NextCare to anyone who needs medical care and wants to feel better.

Jennifer Rosario, FNP gave me exceptional service today! She was courteous and caring and made me feel better ❤️‍🩹 with just her kindness and concern alone. The staff was also kind and courteous as well. Thank you all for a wonderful visit!

The care was good but I had to wait for three (3) hours. The staff was very considerate.

I tried to go on a Saturday morning around 10 am they were already booked up for the day so I made an appointment for Sunday morning. They took me in on time, was promptly seen, X-rays taken , diagnosed, treated and on my way in under 2 hours. Jessica is amazing and very thorough.

Every single person that I encountered was courteous and professional. My visit was conducted very efficiently, but not rushed. All information was exchanged quickly and clearly. Thank you NextCare for the fast results and consultation.

The FNP Sherry, and the nurse Eric are utterly amazing. They were so pleasant and listened to my concerns. They got us in and out fairly quick once it was our turn. I am so glad they work at this location and are here to help people feel better!

Very well organized, good communication from all the staff. I had to wait 1.5 hours but it was busy...they moves people through very well and communicated wait time, etc. All things considered all was good

I have used next care three times in the last year. I have been pleased with the care I’ve received. The medical staff is empathetic and kind. Each time I felt like I was heard and understood. I’m glad to have their clinic within a reasonable proximity to where I live.

It was a nice experience, with the health care team… they were polite and courteous… that mean a lot to me… Dr. Jesicca was most kind and understanding with me.. and I thank her so kindly how she address my situation to night… and thanks again to the whole staff…

Friendly, professional staff. About 30 minute wait time. Next time I go there Ill ask for a less expensive cough syrupnurse was friendly and professional and dealt with my 3 and 4 year old very well making what could have been a very negative experience a positive one. I found the check in experience confusing for walk in appointments.

The check in process went smoothly. Very short wait time after check in until the nurse took me into the clinical area to take my vital signs. The provider presented shortly afterwards did her exam and gave me a diagnosis. I was out within an hour. It was an excellent experience.

If I could give it zero stars, I would. We were visiting family from out of town and rushed to urgent care to get there BEFORE they closed because my son was in need of care for croup. We knocked on the door 15 minutes BEFORE closing time because the door was LOCKED. Someone came to the door and said they could not take anymore patients despite us literally begging for help. She said you can go to the ER. I was completely baffled and in tears in the pouring rain as she shut the door on us. I was livid. The next closest urgent care was 45 minutes away and closing soon so we were forced to go to the ER and spend an astronomical amount of money. I feel genuinely bad for the people of Elizabeth City for having this place as their only source of urgent care outside of the hospital.

My experience at the NextCare Elizabeth City location was for my 85 year old sister. The Next Care team were very welcoming and best of all very helpful. My Sisters issue was resolved right there in a timely,and caring manner. We couldn’t ask for better from that team. Thank you to the whole team registration , intake , to the medical staff.

Staff was friendly. We had an appt. Our wait time was short. Dr was very kind, & gave us all the info we could have asked for about our visit.

I appreciate the attentiveness of you reaching out to your customers in this way about their experiences.I was personally very impressed with the friendliness and organization of the staff. They put a kids movie on when we walked in and the PA we saw was a dream with our 2 year old. We did have to wait, but I now know I can make an appointment ahead of time, and I am very grateful I did not have to drive to Portsmouth and sit in an ER. Thank you for supporting our military family and accepting Tricare.

When I went in it Thursday around 3:30-3:45 theree were 6 or 7 people already waiting to be seen, but I felt like patients were being seen in a timely manner. The staff was very courteous and compassionate, there was only one nurse there that I felt was crabby and unpleasant. Other than that I was very satisfied with my return visit to have stitches removed that I had done there 10 days prior to this visit.

I was super impressed by the professionalism and how nice my care team was today! Jessica Breaux, NP really listens to you, shes very thorough in her exam and in her explanations. I didnt catch the nurses name, but she was awesome as well. Appreciate your hard work and compassionate care!

I was able to schedule an afternoon appointment at about 11:30, which was more convenient than waiting all day at the ER. Waiting periods were less than other urgent cares I have experienced before, which was nice. From checkin to discharge was about 45-60 minutes. Staff was friendly and accommodating.

The lobby was full with patients. I made an appointment but they were very busy. I was seen an hour later. Staff were very friendly & listen to my concerns.

The wait was extremely long for an Urgent Care. Turn-around times in a busy Level 1 ER would have been much quicker for a minor care issue. Once I got to the back, I was seen and treated quickly. The staff was friendly and competent. Clearly, they need more staff.

They have a very friendly staff from the ladies at check-in, to the nurses, to the x-ray tech, whos a perfectionist after my own heart, to the PA who was patient answering all of my questions. It was a pleasant experience for not feeling so well.

They had no clue what they were doing. Do not go there!! You do not get proper care.

My appointment was first lab work that my doc failed to fax over. The staff were very helpful in getting the information I needed to get my tests done without rescheduling. They were extremely helpful even during high volume of patients.

In spite of difficult conditions they treated me with the same attention I expect from my primary care doctor. Explained my treatment and the logic behind it and, when I tried to make my copay, it wasn’t required because I had had a Covid 19 test. Had the negative results back in 20 minutes. Great, friendly care - will recommend without reservation.

Though the wait was long-which is expected for an urgent care. The staff were wonderful. From check-in to the PA and checking out. Very thorough.

Made an appt because I know walk-in wait forever and 4 hours later we walked out. We waited for almost 2 before being seen and another 2 for x-rays and the pa.....just need to speed up wait times

NextCare is so very caring and an awesome professional staff. The doctor was great new exactly what to do and got me out and going quickly. 5+ stars I give and recommend to anyone.👍👍Louis Roulhac