Chai Urgent Care - East Stroudsburg - Poconos

Amy was very helpful and friendly. A lot of the urgent care centers around me have terrible reviews, so I was worried but staff was great. Its between other medical centers and fairly new, so wait time was nonexistent. I filled out new patient info, was seen and treated in less than 15min.I came in for my knee that popped in and out of place and caused me to fall. I had pain but it didnt seem serious so I felt bad for bothering them but they didnt make me feel like I was coming in with a nonissue. Andrew treated me and gave me advice on what to do and what to look out for if things got worse. Would return again.

My 6 year old daughter suffered a fall from a trampoline, and hurt her back. We brought her here, and Susan and Andrew were the sweetest most attentive people we’ve met in some time in the medical field. They made us feel cared for and listened to. My daughter was taken in right away and examined thoroughly l, and everything was clean & professional. It was the best urgent care/ER visit we couldve asked for. Thank you!!!

Excellent experience. Saw me in a timely manner, everyone was so friendly and answered all of my questions thoroughly. Their portal made it easy to schedule an appointment, and made the process much faster once I arrived for the appointment. Definitely coming again

Being on vacation they took care of me like I have known them for years. Amy and Andrew were very professional and made me feel comfortable. Andrew crossed referenced the treatment with my meds that I am currently on. I am very happy that I found them.

Sat on hold 45 minutes. Someone answered but it became obvious after so long I had been bounced to a hub. Instead of answering my question, a inquiry about services provided, he transferred me. So now I continue to sit on hold. I may well have rocky mountain spotted fever, a life threatening disease, presenting with a rash presently, and this is how they handle it? They cant answer a basic question in under an hour. How will they be able to perform more difficult tasks like a blood test? Clearly I need to seek care elsewhere. You should too.End result: They answered at the location after an hour and twenty minutes JUST before I was due to be kicked back to their hub. The answer to my question for testing services for tick borne disease after so long? A NO!

Wonderful experience! The staff and doctor/P.A. went above and beyond. Extremely clean office, short wait time and very thorough care. The secretary/medical assistant is an absolute DOLL!

This facility just opened up last week and I happened to be there first patient. Everyone was so helpful, kind and Considerate. I couldn’t of asked for a better place to meet my needs. Check in to check out was definitely a 5 star! Thank you everyone who helped me through the process.

I had an appointment for a CT scan. When I scheduled my appointment they told me they had my paperwork from Dr. The day of my appointment they cant find my script from Dr. As Im waiting in the waiting room for 40 mins they tell me they cant find it and ask if I have a copy. I get the copy and they tell me I now have to wait because the tech went to lunch knowing I know been waiting 45 mins for my appointment. I guess for this health system pt care doesnt come first. They would rather make ppl wait instead of doing their scheduled appointments. Needless to say I canceled my appointment and scheduled with my hospital and was in and out I would t waste my time scheduling with this place they are very disorganized and dont care.

Went for impacted ear wax removal. The staff and doctor were friendly and helpful. I will be recommending for all who ask for an urgent care in the area.

Had imaging done here and they were great!!! The receptionist was friendly, the two imaging techs were really nice and efficient. Was in and out. Definitely recommend them!!!!

Professional Service by staff, from the facility. On time schedule. Would recommend it to anyone. They are also, free standing, (not own by a hospital)which is a beautiful!

I walked in and immediately was treated with friendly and kind staff :) there wasn’t a long wait time and had technology to make things swift.Thanks to all and Dr.Andrew -Genesis

If you have scheduled your appointment on DSP Health, take the day Off because you will wait a LOT!!!Good service, but I dont know why schedule a appointment if I have to wait 2 hrs!

I was a walk I. For a rapid covid19 test and the staff was very helpful and professional the wait time was quick and easy I will highly recommend this location

Staff is great, super nice and very helpful. They get you in and out within 30 minutes!

Wonderful experience when no one else would help me they helped me with zero problems , amazing service and 0 wait time 10/10 would recommend

Great place to get mris and x rays staff was very polite and willing to help with any medical questions

Amazing group of people who take their time to account for all of your symptoms and suggest the best plan of action for you!

Very nice staff and super fast service. and good care,Thanks

They only do virtual visits now 👎🏻

Quick and easyWonderful staff

Very nice people.