NextCare Urgent Care Cave Creek

4815 E Carefree Hwy Suite 124, Cave Creek, AZ 85331, United States
Appearance
NextCare Urgent Care Cave Creek
Comments
Ru
Review №1

The staff was very friendly and the office is very convenient and clean. Unfortunately I dont think they were thorough and my cough turned into pneumonia within a few days even though I was taking the medication they recommended. I ended up going to a different clinic because they didnt have anyone that could take chest X-rays. The new clinic put me on a much more aggressive treatment plan and I am doing much better.

Ta
Review №2

I am here on business and from out of state, so I don’t have a primary Dr here. I had a UTI and knew I needed antibiotics. The staff was great, the NP that saw me was fantastic. They were very efficient in how they ran the culture first then triage and saw the NP while my results were in progress. I appreciated the friendly staff and how quickly I was treated. I liked the ability to make the appointment online and add what I needed to be seen for ahead of time. I’d use this facility again if needed.

St
Review №3

The worst experience, waste of money and time!I recently visited an urgent care facility, and I must say, it was one of the worst experiences I have ever encountered in a medical setting. From the moment I walked in, I was met with a front office staff that was not only unhelpful but downright argumentative. Instead of feeling welcomed and cared for, I felt like I was an inconvenience to them.After a long wait, I was finally called in to see the doctor. Unfortunately, the experience only got worse from there. The doctor had an absolutely awful bedside manner, raising their voice at me rather than listening to my concerns. I felt belittled and dismissed, as if my symptoms didnt warrant any serious attention. It was shocking to be treated this way when all I wanted was some help.To add insult to injury, I was told that I could receive a refund for my visit due to the poor service, but after several follow-ups, I discovered that they had no intention of honoring that promise. It felt like a bait-and-switch tactic to get me in the door and take my money without providing any real care.Overall, my experience at this urgent care was nothing short of a nightmare. I left feeling worse than when I arrived, both physically and emotionally. I would strongly advise anyone considering this facility to look elsewhere. You deserve better than being yelled at by a doctor and receiving no help from the staff. Save yourself the trouble and seek care where you will be treated with respect and compassion.

De
Review №4

This place is wonderful. Kind front desk people. Fast wonderful kindness all around. We love this place and all the people who work here. PA-C Sehorn is amazing. She is kind and gentle and so thorough and she listens too. Thank you so much. Xoxox

He
Review №5

We went to urgent care with some saguaro cactus thorns that just wouldn’t come out. The nurse practitioner was extremely patient and kind dealing with my son and his pain involved in removing these thorns. The wait time was minimal, even without an appointment. I highly recommend this location.

Be
Review №6

Woke up with an earache and was worried about an infection. Was able to get in that afternoon. Scheduling process easy, everyone I encountered on site was friendly and helpful. didnt end up having an infection and was given advice on OTC solutions that have already made an impact.

Dr
Review №7

When I went to this facility, you would think it was 2021 because they acted like we are in a full swing pandemic. Only after I arrived for my appointment did they tell me they require a mask to be worn.I asked the person at the front desk if they refuse to see me unless I put a mask on and stated that I am not aware that anyone can make me wear a mask. Her response is that they are a private company and I can just go make an appointment somewhere else.That is what you’re gonna tell someone who arrived for an urgent care appointment and may be there because they’re not feeling well?I found it to be very disrespectful treatment for them to say that to me when they could’ve let me know ahead of time; I had to fill out all kinds of forms online and received a text message confirming my appointment. Why didn’t they advise me then? Everyone knows that the CDC does not require masks anymore and there is tons of information that they don’t work anyway.It is too bad because I did see a physician assistant named Taylor, who was excellent, and seemed very knowledgeable, and gave me good advice for the reason of my visit.However, I will not be going there again unless they were going to change this policy.

Ro
Review №8

Saw me in about 30 minutes and had a diagnosis shortly thereafter. Highly recommended! One on 60th St. said they are not accepting new patients but you say you are an Urgent Care facility come on now! Glad I found NextCare😀

Tr
Review №9

Everyone was very kind and attentive to me. The doctor/ PA who cared for me was compassionate and willing to listen and engage with me to figure out what would be a good treatment approach given my sensitivities to medications.

Jo
Review №10

Scheduled an appointment in the morning for the afternoon. Showed up and only 1 other person waiting yet we still waited over almost 2 hrs. To get in a room. Then through conversation I picked up on the fact that they dont use M.D. but rather N.P.& P.A. of which my questioning may have upset P.A. because she acted condescending. Ultimately we got what we needed. P.S. they still force masks upon you, apparently their policys are not science based.

Su
Review №11

I sought out NextCare because a wasp string to my finger had become infected. I was processed quickly and in out in 30 min. with an antibiotic. The NP was friendly and efficient. If the need ever arises again, I would return to NextCare.

je
Review №12

I came bec I tested positive for COVID at home after my bf & coworker also tested positive days ago. I have symptoms & was told by my doctor to go to urgent care. They tested me again at this location, barely touching my nose when she swabbed it & it said negative. For that reason, plus saying Paxlovid is reserved for people who are hospitalized only, they refused to treat me for Covid even tho I have symptoms & was exposed & have a positive test at home.Feels like they just wanted to run my insurance for $ instead of actually treating me. I will never be back. Feels like a scam.

Lu
Review №13

From the welcoming from the receptionist to the PAs assistant to the PA herself this was the best experience I’ve had in a long time. They were all very professional, friendly and helpful.I recommend them highly.

T.
Review №14

Love that you can make an appt and walk-in. However, if they have no appts available theyll make you come back at a later time. Staff was very friendly and place was clean. They make you wait in your car (hot AZ summer does not mix) and if you dont wear a mask they make you wait outside before they check you out. Also would have given them a higher star rating but they will only see you for one issue. So if you have a sprained wrist & a large gash on your leg that needs stitches or a sinus infection & possible UTI, theyll make you pick one only to have looked at. Lastly, they dont always have an X-ray tech for X-rays so I suggest you call ahead of time. Other than that NP seemed knowledgeable and helped with my issue.

Du
Review №15

Great experience. Everyone was super helpful and got me in quickly. Isabella was great answering any questions I had and was very nice. Would definitely recommend!

Ta
Review №16

Check in was quick and easy. Staff was very friendly. Everything about my condition was explained thoroughly and my prescription was ready when I arrived at the pharmacy Great experience!

Ja
Review №17

After second day of very sore throat, my fever was now 102. Had an appointment within an hour with Taylor. Swabs: Flu-negative, Covid-positive. She gave me 2 prescriptions and advice for quarantining. I’m feeling great and really grateful for the experience.

Mi
Review №18

I arrived with hearing problems due to in-the-ear hearings aids. The problem wax ear wax pushed into the ear canal by the aids(and me). The problem was resolved speedily. Thanks to efficient work by the staff.THANKS.

Mi
Review №19

Unprofessional, and not really an urgent care facility. No Urgent Care Ive ever heard of turns people away or tells them casually to come back later. What? What kind of place is this?If you want proper help, and professional assistance, go elsewhere - I promise you will save a lot of time and money.This place also seems to be stuck in the year 2020 for some reason. A lot of the positive reviews on here seem suspicious (fake possibly?, because they dont line up with the service this location provides. Either that, or management has changed recently.0/5 - AVOID AT ALL COSTS.

Su
Review №20

I had a very good experience, I made an appt the night before, and was seen within a reasonableAmount of time, the next day at the appointed timeThe nurse practitioner was awesome !!! She listen to me about my symptoms and prescribed medication for a sinus infection..Very impressive….

Sc
Review №21

It was great to schedule an appointment that was convenient to my schedule. I was able to walk in at my scheduled time and be seen within a few minutes. It was so quick and easy and all staff were pleasant to interact with.

Jo
Review №22

Really fast and nurse who helped was really nice and informative. Lol hope I never need urgent care again but if I do would definitely come here.

Ca
Review №23

They were prompt and very efficient. I felt like they were knowledgeable about my condition and would recommend Nextcare Urgent Care in Cave Creek to my friends.

An
Review №24

*update* 6/21/24 still waiting for a response from Nicole the clinic manager.Had an appointment and when I got there I was told that there wasn’t a room ready and to go wait in my car. 35 min later I get a call that they are finally ready for me to come in. On top of this long wait time I also had the worst FNP. April V. was extremely rude and did NOT need to yell at me like that… so unnecessary and unprofessional!

Na
Review №25

Appointment was quick and efficient. I have been to this clinic a few times and they are always friendly and helpful, even on a holiday weekend.

Co
Review №26

I was visiting from MN when I had an ear/jaw problem. I looked for a place to be seen in the early evening and was able to get on the next day. I completed all the paperwork online which made my check in super easy. The nurse and PA were great and able to diagnose my problem and provide a prescription.

Co
Review №27

I went in today for an ear infection. i got treated so nicely and i was in and our no problem. i 100% recommend them!

Sh
Review №28

Great experience with this Urgent Care center…cut my finger which needed to be looked at called they booked me in but called right back because they had a cancellation and said to head in.Front office very friendly then I checked in with Alexa Garcia Bautista who cleaned the wound gave me a tetanus shot and had me prepped for stitches very timely.April Vanderford, FNP did a great job with 4 stitches and real helpful on what to do after I was finished.

An
Review №29

Arrived as they were closing, still helped me with a smile. Staff there were thorough and great.

Me
Review №30

I felt I needed medical care for my cough. I went online and booked an appointment with ease.The front office staff was courteous and efficient.The nurse who checked me in was very friendly and efficient.The PA knew what she was doing!I would definitely go back!

Ka
Review №31

Rapid, pain free check in. Care was not rushed, everything thoroughly explained. PAC Sehorn’s expertise got me on the right track for recovery. I really appreciated her and MA Taylor. Thanks!

Ch
Review №32

Me and my daughter went to this urgent care this afternoon. I honestly cant remember what our doctors name was, but she was so amazing! Not only was she able to get my daughter to take a COVID & Strep test without crying. She was so kind and patient with my sick little girl. She even cleaned the wax out of her ears which I normally pay 120 per clean out to her regular doctor.I normally try to avoid going to urgent care simply because I feel as of the doctors are always shaming me for not taking my kids to their regular doctor. While this young woman was the exact opposite, I would even say she was supportive towards my decision as a mother. And knowing what is best for my children. It was SOO refreshing!

Po
Review №33

I was able to make an appointment right away at the time and date that was convenient for me. All the staff were amazing and knowledgeable. Also, I was taken care of quickly with minimum wait.

Br
Review №34

I came in with a terrible wracking cough, heavy congestion and lithergy.Test were completed which determined I was negative for Covid and Flu. So just some kind of viral infection I guess. I was given prescriptions for nasal spray and cough. Its been years since Ive been sick with any common ailment. This felt rushed and the diagnosis somewhat vague. Hopefully the pills and spray will cure the issue. I didnt leave feeling confident that they will help me get better. Im new to the area and dont have a regular physician yet which is why I went to an urgent care facility.

Ni
Review №35

We took our 2.5 year old daughter here as she had a fever and persistent cold like symptoms. They took a chest x-ray and MISDIAGNOSED her with double pneumonia and flipped anatomy. They stated we needed to rush to Phoenix Childrens Hospital (which if they appropriately diagnosed her would make sense). We proceeded to take our daughter to PCH for them to retake the x-ray and let us know she had NO signs of pneumonia or flipped anatomy. This resulted in a large hospital bill that we would have not received if Nextcares x-ray technician and doctor would have correctly read her results! Netcare is not being considerate with this matter and are not taking responsibility. I would strongly not recommend this facility or company.

Mi
Review №36

I got bit by something again came here Ashley the PA was fantastic fix me up in 10 minutes the lady up front young lady I should say is always so polite and professional this place is great I love coming here but its getting to be too frequent these damn red ants great place

Ph
Review №37

Friendly thorough staff. They removed my stiches at my appointment time. They still require Covid masks however.

Ji
Review №38

Everything went quite well and on time. Staff is always professional and has what is best for me in mind at all times.

Jo
Review №39

I had a painful earache late on a Friday night and was looking for treatment options. I saw that Urgent Care would open the next morning at 7:00. I eventually made an appointment for 12:00 noon. The process of filling out paperwork online was fine.Upon arriving, I was politely greeted. After 10-15 minutes, I was called back, asked for information about my concern, checked ( b/p, temp, etc.), and then saw the NP. She was upbeat and cheerful as she told me her diagnosis and treatment plan. She had prescriptions sent immediately, and I was quickly on my way.Excellent experience all around. 😀👍

Li
Review №40

The nurses were very cautious . They all wore masks..And were very polite.through, my experience with this clinic.i will go back again..the nurse practitioner was so polite , very knowledgeable about my injury..and I was totally satisfied with my treatment..I will go back again.. had my follow up this morning. And still everyone who works at this clinic were professional, knowledgeable, and polite. I am so glad we have a next care urgent care in our town.i highly recommend this clinic...

Jo
Review №41

Excellent facility. Fast, friendly and very effective in treating me.

Ca
Review №42

Great service. In and out in less than an hour. April NP very knowledgeable.

Da
Review №43

I was very impressed with this urgent care. They were prompt and very professional. They were gentle and very sweet to my little guy who wasn’t feeling his best. The physician was thorough and spoke very clearly about the diagnosis as well as symptom management.

Pa
Review №44

Very pleased. All staff were professional and prompt. I would recommend for any person who is feeling sick

Ja
Review №45

Prompt and thorough care that resolved the problem. I highly recommend this Urgent Care facility and its diligent team members.

ju
Review №46

This is a great urgent care office! The process of registration online was easy . I love that you could schedule an appointment. The service was I received from Taylor, the PA, was professional and helpful. I highly recommend!

Br
Review №47

Quick and easy. 9 Staples in my head, and on my way. Entire staff was amazing!!

L
Review №48

Zero compassion. I understand that you have a certain capacity of patients you can take before closing. 40 minutes before closing, only 3 patients ahead, This front desk said NO to checking on a 4month old baby! Really?!

Pa
Review №49

Next Care Urgent Care is an amazing resource just outside the back gate of Terravita on Carefree Hwy! Very efficient and easy intake, excellent PA—Laura Chiccarellio, took time for exam, X-ray, and dialogue with me on meds recommendations. I took flyers for my neighbors and will HIGHLY RECOMMEND this office open M-F 7am-7pm AND Sat-Sun 8am-3pm!!!!

El
Review №50

Was hard getting my husband to doctor. Made appt. In and out in half hour! Cellulitis clearing already today!

la
Review №51

Everyone was pleasant and efficient on early Sunday morning. Was visiting from out of town and needed antibiotic for infection. I appreciate the thoroughness and patience, Taylor was very helpful. Highly recommend

St
Review №52

These guys are always so friendly and efficient! Thank you for the great care:)

Al
Review №53

Great service. Friendly, helpful and knowledgeable staff. Thanks so much!! a++++

Ta
Review №54

One of the best medical experiences we’ve had in a long time. Made an appointment first thing in the morning for my son who we thought may have fractured his foot. We were in and out within 30 minutes… X-rays and all! Thank goodness no fracture! The staff and especially PA Taylor was efficient and friendly. It was so much more convenient that dealing with your pediatrician and then having to go to another location for X-rays. Thank you for your care and service.

Br
Review №55

Outstanding experience! Support staff was friendly and very helpful. Despite many patients in waiting room, I was seen very quickly. Taylor (PA) was amazing. She is incredibly knowledgeable and had phenomenal bedside manner. Would return to this clinic again!

Le
Review №56

Everyone was very efficient! Was seen quickly and left within 1/2 hour

Mi
Review №57

Great experience! Reception were friendly, efficient and helpful. I saw the doctor within 10 minutes and she was great! Explained everything very well and gave me options on treatment and follow up. My prescription was sent over to pharmacy. Waiting in line at pharmacy took longer than my entire visit to NextCare! I would definitely recommend Dr Barnett and the Cave Creek location.

Su
Review №58

I got in right away, the receptionist was great and efficient, and the PA Taylor was excellent. I’m very satisfied I got good care

Bi
Review №59

Easy online booking & check-in process. The facility is very clean & quiet. Appointment on time! They didn’t hesitate to check all symptoms without hesitation & go the extra step further. Have had a lingering cough for several months & they even ordered a Chest X-Ray & ECG on-site with immediate results to rule out anything serious (pneumonia, heart failure etc.). The front desk receptionist was lovely & welcoming. Doctor & Nurse were also kind, knowledgeable & quick. Promptly sent prescription to my preferred pharmacy for collection. Highly recommend. Thank you so much for your help.

Ni
Review №60

Let’s be honest, nobody wants to go to urgent care. Although it wasn’t a fun visit I was treated with respect and care. FNP April Vanderford explained how to treat my issue and the next steps I needed to take with compassion and intellect. I would highly recommend visiting NextCare, they really care about their patients. Thank you!

Ja
Review №61

Great overall experience. Clean and quick and friendly. I took my kids and myself for sore throats that turned out to be strep throat. I got to see the nurse practitioner at the same time with my two kids. Everyone was friendly and the room was clean. I booked the appointment online and was in and out in less than 30min.Will definitely go again if I need to, although I hope I don’t!

ma
Review №62

Awesome experience every time my family or I visit. Greeted upon arrival and a very caring staff!!!I highly recommend them!

Ki
Review №63

Fast, efficient, and more effective than seeing PCP. They are the best.

La
Review №64

Such a great place to go and get quick treatment. The staff was friendly, kind, and super efficient. This is the best experience that Ive had in attempting to seek care for a minor issue, rather than waiting a week or more to get into a physicians office. In the future, Ill choose to come here rather than a Minute Clinic, etc. The front desk lady, Melissa, was personable and quick to get me checked in, Lynette was kind when asking about why I was there, and the PA, Tiffany understood what was going on, took a few minutes to answer questions and clarify the treatment. I was in and out in about 20 minutes! You couldnt ask for anything more.

Co
Review №65

I am so impressed by the care I received. I came in right before they closed after slicing my finger while making dinner. I am so queasy with blood. The staff was so kind to me. They didn’t rush me through, they were gentle and really patient. Taylor (PA) and Lynette (MA) couldn’t have been nicer. The entire process was seamless. The entire staff there that evening (Melissa/Patience) deserve a sincere kudos from their leadership. I’m really glad this facility and these providers are close to my home.

Er
Review №66

I easy appt, not busy and the staff was fantastic.

To
Review №67

I made an appointment and was seen within 15 minutes of the appointment time. Staff was very professional and through. They seemed to care.

Ba
Review №68

From the time I came in until the timeI left, I was very pleased with the service I received . The receptionist was friendly and acknowledged me right away, my information was then taken and blood pressure by a tech,then I saw Taylor Sehorn. She was kind, interested in my reason for coming, made me feel my questions were worth asking, and gave me many helpful suggestions . I was not rushed and my blood pressure was taken again before I left, since the first time,it was elevated . This showed me care and concern and I appreciated that very much.

Di
Review №69

Very Professional once you got your paperwork done, it only took ten minutes to go in. That PA was very nice and listened.

Ro
Review №70

Quick, reasonable, friendly.! Staff is great! PA is awesome. Pricing is very fair with excellent care. We dropped health insurance due to cost and deductibles. These guys are a great option for self payers.

Ja
Review №71

Efficient, knowledgeable provider; clean offices; attentive to medical care.

La
Review №72

Made an appointment for my grandson for a fever and possible ear infection. We arrive and we are told there is no provider onsite. Had to go to another urgent care as a walk in now. Don’t assume that making an appointment that you will be seen by a doctor.

Ma
Review №73

Taylor Sehorn & Nicole Johnson plus staff are absolutely amazing! Everyone in my family has been seen here in the past few weeks. from sicknesses and even a broken hand. I was going to have to go somewhere else to get x-rays but they where able to take care of us. Service was quick and outstanding. I highly recommend this location. Thank you for all that you do!

Ja
Review №74

We have been to this urgent care several times. The providers are beyond excellent. Most recently I was dealing with a difficult situation with my daughter and Fedelia the provider went above and beyond to help us. She made me feel like a patient and not just another number. We have ALWAYS received great service, quick appointments, and wonderful providers. A gem in our neighborhood.

Mi
Review №75

My little one and I were treated with such kindness and care. It was exactly what we needed when battling a rough ear infection. They saw us both quickly and made the entire experience as smooth and painless as possible. This is the place to get cared for.

Co
Review №76

I just had a great experience here! I got in super quick and everyone was kind and informative. Anytime I’ve been to urgent care or the ER it seems everyone is in a rush and they don’t really take the time to be personable, but this place is totally different! You can tell they care about people. If I find myself needing urgent care again this will be my first choice.

ro
Review №77

Scheduling was quick and efficient! Online form completion was simple- just have your Photo ID and Insurance Card ready so that photos can be taken with your phone camera. I liked waiting in my car until they were ready to see me. Exam was just enough tans an RX was sent to my pharmacy! Easy peasy

Ja
Review №78

Ms. Sehorn is an mazing Physician Assistant and a true professional in the medical field.

Ma
Review №79

Practitioner demonstrated strong clinical skills while having a warm and friendly demeanor.

Jo
Review №80

I arrived without an appointment and was informed it could be a long wait or I could return later. I sat down for 10 minutes and the nurse said they could fit me in. The nurse and nurse practitioner were so friendly and professional. Next Care Urgent Care was a true find and I am so grateful they are here for patients like me!

Pa
Review №81

From check-in to check-out, the process was easy and smooth. The staff was very attentive, compassionate, professional and thorough. They took great care of me. Melissa, Jordan and Taylor personally took care of me and were great!

Co
Review №82

Honestly the best experience I’ve had at an urgent care. They were very quick and efficient, and the staff was insanely kind. Went in for my daughter and they made me feel at ease!

Ja
Review №83

Professional, efficient, and personable ladies. I walked in, and registration went smoothly. Waited an hour. Nurse and physician were good listeners and took me seriously and empathetically. I would go there again, if I needed urgent care services. Follow up regarding lab results was done timely via a phone call.

Dr
Review №84

I strained my back while visiting family in Pennsylvania and West Virginia. I decided to see a physician and was a walk-in at the Nexcare on carefree highway in Cave Creek, AZ near my home.My experience was great. All the staff was friendly and efficient from the receptionist to the doctor I saw. The nurse who took my vitals was easy to talk to and very conversational.I will tell all my friends about the experience.Feeling much better with the meds and advice given to me.Thank you.

Pe
Review №85

PA Taylor S. is fantastic. Her bedside manner is what EVERY healthcare provider should model. Taylor takes her time and is genuinely pleasant and supportive to her patients. She is willing to go the extra mile to get to the bottom of what ails you.

we
Review №86

Very efficient. We got right in. Very thorough.

Gr
Review №87

The care team was professional and very nice. It was a positive experience.

Br
Review №88

In and out quickly, staff was very nice and efficient.

Ta
Review №89

The best experience I have ever had with an urgent care hands down. Fast yet thorough. Explained the treatment plan, sent over prescription and sent us on our way with full knowledge of all necessary info. First place I would go in the future if needed.

do
Review №90

Two weeks after testing positive, I finally went here because cough not getting better. 80 year old in good health.They were all wonderful, getting in. Nurse, doctor, xray technician. I felt they really cared and did all they could to diagnose all my problems

Tr
Review №91

My 1 st Urgent care visit I took my son to Urgent care at Brazo hospital in Cave Creek. I was not aware of NextCare until after I received my bill of $200.00 plus I am charged extra for emergency care then I’ll get a physicians bill separately. Then open exiting I was told about next care. She said she is not allowed to tell u as u walk n only after Hey no wait, she told me she could treat him. Brazo is 1st class but expensive. It is nice to have for a real emergency and I am thankful they r close by.Today I took my son for quick physical. My pediatrician is booked.Staff was wonderful. Dr was young and on point! Super sweet!!! Definitely recommend!!!! Be Well!!!

De
Review №92

There wasn’t an X-ray tech at this location which is why I wanted to go there to begin with. 2 stars because the PA was knowledgeable & sent me to the ER.

Li
Review №93

Loved the ease of making the appointment, however, I waited over an hour to be seen and with an appointment, I’d expect to be seen sooner than that. The facility was clean and staff was kind, which was nice I appreciate they had me wait in my car with the symptoms I had. Just wish I could’ve been seen sooner because I was there almost 2 hours which is too long.

Al
Review №94

Taylor was my doctor I can’t remember the lady that did my vitals name but both of them have taken such good care of me and have done more than most doctors would do to find out what’s going on! I felt like like I was in the best hands possible and was very well taken care of!

Je
Review №95

I feel fortunate to live near an urgent care like this! Everyone from the front desk to triage to the PA - they were all wonderful and knowledgeable! They care a lot about their patients. They took great care of me and my laceration. Thank you so so much!

A
Review №96

I had scheduled my appt for 7:40am and unfortunately was a couple min late (7:43am). I was told to wait in my car after checking in. So I did. After nearly an hour I went in to check on the status of my appt and the front desk receptionist looked caught off guard, then said Id be seen soon. I then get a text saying I was checked in at 8:34am!!!! So she forgot to check me in! Seriously! I made an appt to not have to sit around and wait, but here I am- sick and now frustrated. I was called back a few moments later. The tech met me in room 2 where she asked my reason for coming and checked my vitals. She was so cold, absolutely zero bedside manor. The NP Tiffany was great though. So shes the only reason I gave any stars. BUT I waited over an hour to finally be seen, saw a NP for literally 5 minutes and paid $255.00!!! Nuts.

Li
Review №97

This Next Care from the front receptionist, intake nurse & the Nurse Practitioner are just Amazing! I will definitely go back as well as recommend it to anyone who is in need of a doctor! Special thanks as I truly love the Nurse Practitioner at this Next Care. She is caring, thorough and personable.

Ma
Review №98

Very kind, efficient, professional and gave service with a smile.

Li
Review №99

Needed a sports physical on short notice. Super convenient scheduling online and short wait time. Professional and friendly service. We have used this location multiple times for different appointments

La
Review №100

The lady at the front desk should not be working in this field. No-one in waiting room . Online says walk ins welcome. We made an appt for later in the day but decided to stop in and check if there was availability sooner. Spoke to the girl up front to see if we could finish completing our paper work ( insurance card details instead of taking a photo) Her reply Dont you have a phone? Its crazy because Im pretty sure we asked the question????? We left. NO ONE WAS IN THE WAITING ROOM AT ALL!!!!!! NextCare you can do better than this.

Lu
Review №101

If you are looking for an urgent care facility and don’t want to wait for hours to be seen then look no further. I was in and out with 15 minutes. My nurse practitioner was fantastic and explained my options very clearly.I would highly recommend

Su
Review №102

This was a great experience. The team was able to see me quickly, diagnose me, and follow through with appropriate cast, splint, and meds. I was very impressed!

Wa
Review №103

Very quick, very knowledgeable, very friendly and helpful.

D
Review №104

Easy online appointment. Very nice and clean. The practitioner/provider was very friendly and engaging. She put my teenager at ease.***I suggested an edit in G maps. Its not where its shown (next to the Goodwill), its in the old Starbucks lease location at the end of the Frys parking lot closest to Carefree Hwy/next to Subway.

Mo
Review №105

Never thought I would be raving about an ER but my experience with NextCare was great. My finger I thought was infected and since it didnt heal ater a month I decided to try NextCare. From the front desk to the FNP who took care of me I was treated with empathy and expertise . Highly recommend this facility..

Na
Review №106

I definitely recommend this NextCare. I had a 10:00 appointment. I was called back and seen within 10 minutes and on my way to the pharmacy by 10:30. It was a very prompt and professional urgent care experience.

JA
Review №107

Very nice facility! The Nurse Practitioner was ver knowledgeable and helpful! Would definitely use this Cave Creek location again.

Do
Review №108

Always a great experience, even when you’re sick as a dog! Great staff! Taylor the PA is so good.

Se
Review №109

I sliced off the tip of my pinky last weekend and needed an urgent care. I was so glad to have this one near the Cave Creek area which kept me from driving 20+ min away. The providers there (Tiffany and Taylor) patched me right up and were professional and caring. I will definitely be returning to this facility for any treatments I need.Pro tip: schedule an appointment prior to arriving there - you can fill out preliminary health information and get most of the paperwork out of the way.

Jo
Review №110

The staff was very kind, efficient, and easy to work with! I was able to do all of the paperwork ahead of time online and the doctor saw me within 5 minutes of coming in and was great! Very knowledgeable!

Ea
Review №111

Was taken care of in a timely manor. What more could I ask.

MS
Review №112

Was able to get in quickly. PA was very good.X-rays were taken and I was given the CD for use if needed.Great to find an urgent care with a lab and X-rays on site!

Sa
Review №113

Everything was great. I walked in and had a very short wait time. Everyone was so friendly and helpful. Tiffany the PA was so kind and caring. Would def recommend

Sh
Review №114

Had an early morning appointment at NextCare urgent care and everything went smoothly. Was in and out with a prescription in less than 30 minutes. Definitely recommend.

De
Review №115

Everyone was incredibly helpful. From the front desk to the nurse to the Dr, we received great service.I would absolutely recommend them if you need stitches, or even if your leg falls off.

Jo
Review №116

Wait was short and staff was very thorough, professional and cordial. I would gladly use this clinic again, they were fantastic.

N
Review №117

This is probably the worst urgent care I have been to. It wasn’t even that busy for an urgent care and I made an appointment in advance. They ended up taking 2 walk-ins before me. What’s the point of scheduling an appointment. Defeats the purpose. I waited for 40 minutes and never got seen. I guess my infection wasn’t serious enough. They had 1 PA and 1 nurse working during the afternoon. Disgrace of a healthcare facility. I would not recommend. Go to a PCP they will see you faster. If you need to see a specialist I would advise seeing a specialist. I would pay extra money to avoid this place.

Ry
Review №118

Efficient, friendly staff. Fast help.

To
Review №119

Quick and easy. Staff was attentive, patient, and helpful. I would recommend this place. Thank you!

az
Review №120

We have been here 2 times in the last month for my daughter. Minor things such as a virus and double ear infection. They were so friendly, clean, and quick! They got us in and out. It’s the perfect solution on the weekends when the doctor’s office is closed!!

Ca
Review №121

The receptionist was very kind. My physician was Taylor (PA). She was patient, thorough, and knowledgeable. I would definitely use this urgent care for medical needs outside of my Dr. offices hours.

De
Review №122

This is by far the best urgent care facility I have ever used!! I had an appointment at 12:30pm and I was in the room at 12:35pm. Wonderful care and there is a Frys Pharmacy in the same parking lot. I just walked over with my prescription and I was on my way home.FIVE STARS!!!!!!!!!!!!!!!

Do
Review №123

Very professional snd thorough. The receptionist was courteous . The nurse practitioner Tiffany was professional snd knowledgeable. She took thorough history taking into account my medical issues prior to ordering medications. She was mindful any contraindications of my existing medications. I highly recommend the Nextcsre urgent care in Carefree!

Mo
Review №124

The medical attention and the treatment the practice nurse prescribe was professional and spot on. The only comment here is that if you show up with symptoms, they make you fill-up the forms and wait on your car until you are called in. Not very nice on +100 degrees days.

SR
Review №125

Went on a Saturday morning for an ear issue. Saw a PA within a few minutes, was prescribed an antibiotic and was home within an hour. Once home, the pharmacy messed up the prescription and the PA called in another one. Great service!

Pa
Review №126

Outstanding people and service skill. Got in right away with the same day appointment. Wish all appointments would be that quick and easy.

Je
Review №127

My care was great. I tried to See my primary care doctor however they arent available on Mondays. I needed immediate care. I thought I would just go get antibiotics.I had a thorough exam and cant thank the staff enough for their professional care.Thank you 😊

Ch
Review №128

So thankful NextCare was open on New Years Day. We needed stitches and they got us in and out as a walk-in. Easy check in, check out and very friendly staff that made our kiddo feel comfortable.

Ma
Review №129

Very professional yet also personable. I was very impressed. They went out of their way to help me and set up appropriate treatment. I highly recommend this Next Care Urgent Care.

Ed
Review №130

Timely, friendly, thorough. Very clean premises

Ni
Review №131

Doctor & nurse were so great! The front girl was awful. Clearly she hates her job.

Pa
Review №132

Medical staff was friendly and knowledgeable. They answered all my questions and explained things well. Jordan and Tiffany were terrific!

Ly
Review №133

Efficient appointment process and I was called in at the time of my appointment. :). The PA was very knowledgeable, asked a lot of questions, and quickly diagnosed and suggested prescriptions to resolve my problem. Highly recommend.

Ma
Review №134

Staff very pleasant and efficient. They were able to clear my ear of a lot wax.

Er
Review №135

All of the ladies there were kind, quick and efficient. I am very grateful to Taylor, Lynette and Melissa for their compassionate care. Thank you so much!

mi
Review №136

Was charged 125.00 for a 2 minute consult, was told there was nothing the FNP could do and to go to the ED if symptoms worsen

Ji
Review №137

Very prompt and professional. The PA was attentive and clearly explained what my condition was. Facility was clean and well lit

BE
Review №138

Very knowledgeable PA. Did flu, COVID, and quick strep test. Turned out to just be a bad virus.

Je
Review №139

Staff was amazing. Thoughtful and patient to sick kid.

R
Review №140

Amazing care and compassion! Couldnt ask for any improvements. Do not hesitate to go to this wonderful new addition to Cave Creek. Very friendly, kind and efficient. If I could give 10 stars, I would!

Jo
Review №141

Quick, friendly, professional; from the time I decided I needed to get medical assistance for antibiotics to having them in my hand took less than 45 minutes. Super helpful!!

El
Review №142

My second NextCare experience and it was great. The staff, ease of checkin and appointment booking- 5 star experience from start to finish!

Ca
Review №143

DO NOT GO HERE IF YOU EXPECT TO BE ALLOWED IN THE EXAM ROOM WITH YOUR WIFE/HUSBAND. They only allow the patient do to “policy”. My wife requested me to be in the room with her but they refused to listen to her. She has ptsd do to other visits to the doctor in the past. Terrible reception and was talked down to.

Ma
Review №144

Super knowledgeable and responsive to my concerns. Appointment was on time

Ke
Review №145

Staff was friendly and professional. Scheduled my appt online and checked in on the phone app. Did not have to wait long.

Ly
Review №146

This is my 3rd time being seen at this location. Everyone is always so friendly and I feel that they genuinely care. Thank you Patrice, Ivan and Tiffany!What an amazing team.

Ju
Review №147

Got in within 30 minutes, great medical facility. Highly recommend!

Br
Review №148

This is the second visit to this Urgent Care. Wonderful experience all the way around! Highly recommend! Toe nail removal this time.

Ty
Review №149

The staff was super knowledgeable and helpful. Dr. Tiffany diagnosed me super fast, I was in and out in about 30 minutes.

To
Review №150

At the office on Carefree Highway, from the front desk to the provider, everyone was very friendly and helpful. Explained everything and gave recommendations on who to see regarding issues being seen for. Great office!

Ca
Review №151

So fast and efficient! Alexa and the NP were friendly and caring. So happy to know about this place now.

TM
Review №152

Quick and easy TB test given by Nathaniel. Thank you for Melissa’s help at the front. I appreciate the fast and efficient care!

Ki
Review №153

We were quickly able to get an appt online and everything went smoothly from check in to check out. Staff was friendly and helpful.

Va
Review №154

Taylor Seborn, PA is very professional and knowledgable, friendly and confident. Staff wonderful and patient as well. highly recommend this clinic!

Ma
Review №155

Easy booking the appointment and staff was friendly and got us in on time and we didn’t have to wait at all for the Dr. Overall great experience!

Yv
Review №156

Super efficient here. I was in and out in no time with a very probable solution to my problem.Everyone I spoke with was kind amd friendly.Highly recommend

Li
Review №157

Everyone was so compassionate and nice. I would definitely recommend them.

Mi
Review №158

This was my first visit at this location and I was so Impressed with the wonderful medical staff . They were all so very nice and professional , I was seen right a way and treated, I recommend yes next care location They’re very organized and thorough I give this clinic five stars

Mi
Review №159

Great staff and thorough in diagnosis /treatment plan. Only place nearby open on a Sunday. Very pleased they’re close.

Na
Review №160

Excellent bedside manner. In and out quickly and helped with all my questions and concerns! Thank ladies!!!

Tr
Review №161

Friendly. In time. Listened. Knowledgeable. Introduced themselves. Quick. No hassle at all.

Pa
Review №162

I got in to see the doctor fairly quickly on a Saturday morning. Staff was friendly. Doctor was knowledgeable and accurate in diagnosis. I would recommend this clinic.

Ch
Review №163

Got in quickly. My doctor was very nice, efficient and knowledgeable. She called in a couple Rx for my cold.

G
Review №164

Very friendly, thorough and I was very impressed. My own internist group just wanted to do a video review which does not cut it.

He
Review №165

The process is smooth and efficient. The wait was short. The staff was kind and professional. The office was clean and comfortable.

Wa
Review №166

These folks are the best. Little longer wait this time, but quality of care is still excellent.

El
Review №167

The receptionist was very kind and helpful. We made an appointment online and we’re checked in on time. We went in for a sports physical. Very happy.

Jo
Review №168

I didn’t have an appointment but they got me in right away. Very professional!

Vi
Review №169

My first time there. Everyone was friendly and knowledgeable. My doctor was excellent! I would definitely recommend going there.

Ca
Review №170

Always quick and easy to be seen. Satisfied with the level of care Ive received.

Ke
Review №171

The staff and HCPs at NextCare are efficient, helpful, knowledgeable, and caring. NextCare is by far the best urgent care provider in the Valley.

BJ
Review №172

Got seen right away, and NP was great! Conservative approach to issue but made sure all our bases were covered.

Jo
Review №173

Great experience, hardly no waiting, close and convenient! Great staff!

Ma
Review №174

Great experience. Easy to make the appointment; easy check-in; no wait time; friendly & helpful staff;

Pa
Review №175

The P. A. was very professional, gentle sand competent. I was very pleased with her. She treated me very thoroughly.

Ma
Review №176

Prompt, efficient service. Saw PA quickly and she was excellent. Will definitely use again.

Ne
Review №177

Very fast service. Pleasant receptionist. Skilled and caring nurse and PA.

Re
Review №178

Very nice and helpful staff! There and done in very little time! I highly recommend this urgent care!

Br
Review №179

Excellent service and treatment. No wait thanks to booking appointment ahead of time.

Er
Review №180

Very friendly and knowledgeable staff. Very short wait time if you go early am around 7:00am.

Ha
Review №181

Easy to get an appointment on line. Taken quickly to see a provider. Everyone friendly. Provider knowledgeable. Highly recommend Nextcare.

Re
Review №182

Staff is super friendly, and was able to get me in earlier after notifying me of a cancellation. Dr. Sehorn is awesome.

Li
Review №183

The online patient information form was easy to access. I was seen quickly and all staff members were friendly and efficient.

Li
Review №184

Everyone was so friendly yet professionalI was lucky on my timing as the urgent care was not busy

Co
Review №185

Everyone at this location was extremely professional and courteous! Fast service and enjoyed meeting the new P.A. Thank you NextCare!

fa
Review №186

Wonderful experience. Staff was knowledgable, efficient and kind.

Je
Review №187

Excellent, professional, fast service...

Re
Review №188

Fast when making an appointment. Efficient and friendly staff. Listened to me thoroughly.

Di
Review №189

Every staff and Medicare care was above expectations. One of the best urgent care centers I have visited.

Su
Review №190

Fast appointment-not crowded and tje care was caring and professional

Iz
Review №191

Super fast, everyone was super nice, incredibly clean office, overall wonderful

co
Review №192

Great Docter and staff. Attentive and efficient and kind.

Be
Review №193

Fast, efficient, friendly, and very empathetic! I highly recommend this office for your urgent medical needs!

Li
Review №194

I would highly recommend! They addressed my every need and were very friendly. They absolutely helped me where I needed.

Da
Review №195

They were prompt, thorough, and friendly in their treatment! I will be back!

Am
Review №196

Very impressed with my experience at the carefree/cavecreek location. Staff was friendly and knowledgeable. I will definitely be back.

ER
Review №197

Friendly front desk staff, very efficient, they got us in quickly and were very thorough!

lu
Review №198

Very professional and very nice staff. Got me in quick and took care of me. Thank you

Pa
Review №199

Everyone at this clinic is kind, friendly, and helpful. It’s immaculate and they are thorough.

Information
8 Photos
199 Comments
4.7 Rating
  • Address:4815 E Carefree Hwy Suite 124, Cave Creek, AZ 85331, United States
  • Site:https://nextcare.com/locations/az/carefree-urgent-care/
  • Phone:+1 480-626-0525
Categories
  • Doctor
Working hours
  • Monday:7 AM–7 PM
  • Tuesday:7 AM–7 PM
  • Wednesday:7 AM–7 PM
  • Thursday:7 AM–7 PM
  • Friday:7 AM–7 PM
  • Saturday:7 AM–3 PM
  • Sunday:7 AM–3 PM
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
Parking
  • On-site parking:Yes
Similar organizations
  • No similar organizations found.