Midwest Express Clinic

865 E Geneva Rd, Carol Stream, IL 60188, United States
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Midwest Express Clinic
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Ra
Review №1

I loved this place. It was clean, well organized, and structured well. This was my first time going there. The wait time was far less than other urgent cares. The staff were very helpful, polite and caring. My daughter was seen efficiently and professionally. I will definitely go there again if need be. One advice, sign up online for faster service. You should be in and out in an hour.

Li
Review №2

Great staff. I took my daughter for a sports physical because I couldn’t get in at her doctor in time. They were more efficient than her general practitioners. The receptionist, nurse, and doctor were all fantastic and patient. The facility and rooms are clean and well maintained. Thank you.

Do
Review №3

All the staff were very friendly and professional. They explained everything they were going to do. We didn’t have to wait long but they were not busy at the time. Quick results of tests preformed. I thought it was odd we did not receive any paperwork. I had to ask for it. The office was clean and modern. Would definitely go back if needed!

ni
Review №4

From our front desk experience to our nurse experience to our doctor experience, all around five stars. Everyone there was super nice and we were quick in and out. I definitely recommend, and we will be back if needed!2nd Review:Went back again with my other daughter and received the same outstanding service! There were all different staff this time around and again a wonderful experience, still highly recommend!

Pa
Review №5

I really was impressed with this clinic. My son had a persistent terrible cough and my husband and I wanted him to be treated asap. This was our first visit here and everything went great. Staff was friendly and professional. The wait wasnt long at all. The doctor listened to us and understood exactly what was needed to treat my son. Dr Wilson was professional, friendly, very personable which I respected. My son felt comfortable and cared for. Overall, great experience!

Ko
Review №6

I am recommending this place. The clinic is super clean with a lot of parking slots to choose. Everyone, the staff, doctor were very nice and accommodating. I am happy because they had evening hours for immediate clinic needs and was able to take me in.

Ha
Review №7

Went here after not being taken seriously at a different place. I was treated with respect and even though my rapid tests came back negative for strep, they understood I was in a lot of discomfort and prescribed me medication to help me feel more comfortable so that I could sleep. I definitely recommend going to be seen here!

Ro
Review №8

Kind and helpful staff. Quick yet thorough visit. Reasonable prices without insurance. I’ll go again when I have a pressing medical need.

Fr
Review №9

My first time here and I couldn’t have been happier I chose this place. Everyone is kind and courteous and the doctor was very quick to see me and diagnose me too. In and out. Best immediate care in the area

Al
Review №10

Clean & sanitary I like how after testing me she sanitized around the office.Professional workersMade me feel very comfortable & welcoming

He
Review №11

Made an appointment at 10:30, was seen by 11:00, and finished by 11:10. I did not feel rushed but was 99% certain of what my symptoms were anyway, I imagine if I had questions I would have been able to ask.Dr. Wilson was wonderful, professional and kind. The office was clean and comfortable and the front desk staff was efficient and friendly. I Will definitely be frequenting here for fast service in the future!

St
Review №12

Such a happy and friendly staff. My daughter loved the nurses and the doctors and was even held by one of the doctors her second visit. I appreciate your doctors and team. We drove 25 minutes there and back as this location took our insurance. Thank you !And a very special thank you to Dr. Iryna Petriv, I was having so many issues with Walgreens and insurance and she had no issues with me calling and resending her prescriptions. She also followed up to see how my baby was feeling.Thank you all so much and happy holidays!

Ni
Review №13

Pleasant experience. Relatively short wait time, but try to set up an appointment if you can, to minimize waiting. The staff were professional and friendly, took my concerns seriously, and did their best to help me.

Ka
Review №14

I had a very good experience. I was seen within 10 minutes (which is amazing compared to other immediate cares I’ve been to). Every employee was super friendly and helpful. The doctor addressed my concerns and did a very thorough exam. I was very pleased with the whole experience and would definitely go back.

Ka
Review №15

Amazing staff, very professional and quick. Tiffany was super sweet, knowledgeable and made us feel comfortable. Would highly recommend this location!

Ka
Review №16

My daughter wasnt feeling well and I didnt want to sit at convenient care for 4 hrs so I asked my coworker and she suggested this place. We were in and out fairly quickly. Best experience in a long time. Dr even took the time to actually listen. Thank you

Br
Review №17

The whole staff and doctor were really amazing. It was my first time there, and I was there for a pretty traumatic thing. They were incredibly sweet and I genuinely felt like they cared. I will definitely come back here for any medical needs.

Ma
Review №18

I am very grateful for the medical care provided at this location. The nursing staff is professional and has extensive knowledge. They know how to treat patients. The medical staff was accurate in their diagnosis when I had a fracture in the 5th metatarsal bone of my right foot. I arrived there after visiting around 6 locations to receive care. I congratulate and thank all the staff for their warmth in caring for me and their professionalism.

Hu
Review №19

I was feeling sick and had severe pain in my tongue and throat. Was told I had strep throat and prescribed antibiotics and given instructions for over the counter aid as well. I am feeling extremely better and am thankful for coming here. Staff were friendly and I didn’t feel nervous dealing with them like I normally do when I see a doctor. If you need urgent care I’d recommend this place.

Pa
Review №20

Walked in needing stitches. They were very pleasant, had me fill out paperwork and took me right in. This is what a urgent care facility is supposed to be. Very satisfied with how they took care of me. Very professional.

La
Review №21

This clinic was great. The staff was wonderful, helpful and service was quick. The place was immaculate. I will be returning to this clinic for sure. The available time slots are great. So nice to have them open till 6pm on Saturday!!!

Ju
Review №22

Long story short, my cat did not like me messing with him and reminded me he has teeth, sharp ones, that dont tickle when he clamps down.So needless to say after a day of a pinky the size of my thumb, I went to Midwest Express Clinic.Staff was incredibly helpful, pleasant and quick. From the moment I walked into the door till I saw the doctor was under 15 minutes. 10 minutes of that was filling out new patient paperwork (Im slow at that...lol)Nurse was great, very down to earth and took my corny jokes about the situation.Doctor was amazing, friendly and quick. Plus she was absolutely beautiful. I know, not really important for a review but felt compelled to make her smile even if for a moment.(if she reads this)Bottom line, although I hope I dont need to use their services again, I will absolutely go here again if needed at any point.Great job MEC. Keep it up, youre all doing an amazing job.

Em
Review №23

I can’t say I looked at the time exactly but it seriously felt like I was in and out in less than a half hour (including me signing all paperwork)! Staff was so nice and efficient and the doctor came in, diagnosed and sent me on my way so quick, answering all my questions too. I’d also like to mention it was so clean in there. Highly recommend.

Me
Review №24

My daughter is so scared of doctors visits, unfortunately she came down with a bad ear infection and cough, so we headed here! The male that took her vitals and Covid/flu test was so patient with her and did them so gently and slow! I truly appreciate someone that shows the compassion that he did! Great receptionist and nurse practitioner! This location is amazing and clean! Thank you all!!

Te
Review №25

Extremely fast and most important professional, polite, and friendly. Dr did not rush me up took her time listened to me, explained what it could possibly be and what I could do to feel better.

Su
Review №26

I visited this clinic twice already and I am so impressed by the service! They are super friendly and quick! Not to mention the office is super clean. I would recommend this urgent care to anyone!

Kr
Review №27

From the fast, convenient, online scheduling process to check-in to the visit with the doctor, everything was great. The staff at the desk were friendly and Dr. Gaszak was the nicest, most caring doctor Ive ever met. She seemed truly concerned about my condition.

Ka
Review №28

The best experience for an urgent care facility. Clean environment, friendly staff and the doctor was caring and understanding. Online check in was a breeze. In and out in under an hour! A+++++

Pe
Review №29

My first time visiting this location was exceptional. I went in for some concerns I have been having with my health and was helped right away. Dr. Wilson answered the questions and concerns I had and were very helpful.

Ro
Review №30

Doctor was great!! Recognized issue and gave me meds. They were fast and the staff was awesome! I would definitely recommend them!

Ma
Review №31

Low wait time, really clean and nice office, super friendly and informative employees. Best urgent care experience I ever had and I been to quiet a bit of them 🥰

B
Review №32

Thank you to Bridget MA for her hard work. She made my visit much smoother and faster then what it could have been. She was very informative and knowledgeable, made my experience to the clinic comfortable. Thanks!

Dr
Review №33

Loved the staff! Place was super clean, efficient and quick. My new go-to for urgent care.

St
Review №34

Im so fortunate to have such a top notch clinic so close to my house. They made my visit as painless as possible. I went in to have my stitches removed and they made it as painless as possible, from filling out the new patient paperwork to sending me home suture free with enough bandages to finish the healing process.

li
Review №35

I just have to say thank you very much for opening this type of clinic. Thank you very much to the staff who work there. They are very kind and attentive. very clean fast and convenient

Be
Review №36

Gave me their full undivided attention, were quick and very kind and understanding. Obviously knew exactly what they were doing at all times and got me out of the clinic quickly.

La
Review №37

Place is very clean. Staff is friendly. Was checked in immediately and saw nurse. Wait time was not long. Received good care. Will go again.

De
Review №38

Easy scheduling, efficient sign in process. Receptionists, nurse and doctor were all wonderful. Also Best price for sports physical!

A
Review №39

The staff at Midwest Express Clinic is excellent. It was a fast and friendly service. The staff was helpful starting from front desk, Nurse, and Doctor. Thank you for excellent service!

Ni
Review №40

Kind and caring staff. Made me and my girlfriend feel very welcome. The visit was very efficient and easy

Sa
Review №41

My daughter had a severe allergic reaction to some antibiotic. Dr. Charlie at Midwest Geneva Rd was very very thorough and respected my wish of no more oral medications. She was understanding of my fear of another oral medication and gave topical. She was friendly, approachable and I would definitely recommend this location!

Al
Review №42

I was able to complete the online registration in 10 minutes from my home and I was seeing the doctor in person 20 minutes later. The building is brand new and as clean as can be. Excellent front office staff who are kind and courteous and a highly professional medical team. Could not have asked for a better experience at the doctor’s office. I will certainly be back for future medical needs.

Co
Review №43

The friendliest/ most hospitable front desk and Dr that I have quite literally ever had. Very informative on treatment, thorough for what I specifically needed assistance with, and speedy all around. Truly was in and out of there in the best way.

Je
Review №44

The ladies there were so very helpful and caring! I received excellent help and care and I can tell they truly care about people coming in there.🙂‍↕️🙂‍↕️

Sh
Review №45

Very friendly, accomodating staffs as well as the MD.Very clean..Smooth transaction with all of them.Thanks to this kind staff,(Kira) for the help..Thank you!!

Ma
Review №46

I think she goes by Charlie but she is the best nurse practitioner here please give her a raise. She did what my doctor couldn’t do in a span of 15 minutes for me all while being attentive to my symptoms and concerns. The office is friendly, clean and they are thorough and take you seriously for once. I would def come back if I and any urgent care needs again. I’m an RN and I do not say these things often!

Ta
Review №47

The experience was absolutely amazing! From front desk, to the medical assistant , all the way to the provider! Everyone was so friendly and helpful. Would highly recommend

La
Review №48

One of the best midwest clinics ever always a great experience each and every time.

Ji
Review №49

I needed a school physical for my daughter and I have no health insurance. They got me in quickly and cheaply. A great experience overall.

Mi
Review №50

My son was suffering from an ear ache on a Sunday and thankfully I found this clinic! The staff is so nice and helpful. We saw a nurse practitioner named Charlie and she was AMAZING! She took the time to answer all my questions, and actually listened to me. She didn’t rush us, and we were in and out less than 45 minutes! Thank you!

Rh
Review №51

Great service they tended to my son quickly and diagnosed him in minutes. Highly recommend. Very nice staff and very clean atmosphere.

Gu
Review №52

The whole staff from the beginning to end were very pleasant (I need to get better in remembering names to credit them properly). Highly recommend them.

Ga
Review №53

Excellent and efficient service! I was able to get a same-day walk-in appointment. The staff is friendly, and the doctors are outstanding!

Sa
Review №54

Not only was I grateful the clinic was open on a Sunday, the staff was kind and helpful. The doctor was sweet and had a good sense of humor which helped to alleviate my nervousness. I would definitely go back.

Ma
Review №55

We have already contacted them for the second time, they accepted us very quickly, the staff is very polite, and the doctors are very attentive and work professionally. Thank you for your work.

Da
Review №56

The entire staff and nurse practitioner were kind, efficient, and knowledgeable! I was in there for less than 45 minutes for an ear infection.

Le
Review №57

Extremely friendly throughout the entire office. As someone who worked in healthcare, seeing the staff happy and upbeat shows so much! Keep it up!

Sa
Review №58

We are happy with Midwest clinic . They were all kind and the receptionist was very nice and fast

Da
Review №59

The Dr. was extremely knowledgeable about my needs. She cared and she was genuine. Her bedside manners are AMAZING! Most doctors come in do a job and leave. She was the total opposite. Glad she was the one that saw me on my visit.

Al
Review №60

The staff was friendly and greeted us the moment we walked in. The nurse practitioner was thorough, kind, and patient with my son.

Al
Review №61

Everyone here was helpful and pleasant! My only complaint is that the business is listed as providing in-house x-rays, but they dont mention that they dont always have the x-ray tech there to do it. I came here initially and then was sent to another location 30 mins away for X-ray. If Id known in advance they couldnt do x-rays that day, Id not have come here. But again, otherwise a pleasant experience.

Gr
Review №62

Extremely friendly staff, pleasant, upbeat and professional, really clean facilities, and very detailed to help with your issue.

Ma
Review №63

My son and I had an exceptional experience from start to finish. From the moment we walked through the doors, We where greeted warmly by the reception staff, who checked us in.Once called back, I was impressed by the professionalism and expertise of the medical staff. The nurse practitioner who attended to my son listened attentively to my concerns, asked thorough questions, and conducted exam. Their calm and reassuring demeanor instantly put me at ease with having such a little one, and I felt confident that he was in good hands.

Pa
Review №64

Whole entire staff is AMAZING!!!! Has lots of knowledgeable people who works there.Very fast paced business as well I love it here

Je
Review №65

Midwest Urgent care got me in immediately. It was clean, the staff was kind, and the doc that treated me was helpful and informative.

Ph
Review №66

Staff was very friendly and efficient. Short wait time. Pleasant experience.

M.
Review №67

CAUTION! They sent our bill to collections even after we gave our insurance information multiple occasions. Seems they prefer getting money the quick way!

Br
Review №68

Same day appointment, timely, great customer service. Goodbye primary care we can squeeze you in next month, hello Midwest Express!

na
Review №69

You dont even have xrays,you refer people far away and want them to come back to your clinic for care,probably the worst and shouldnt be open!

Jo
Review №70

Took my daughter here a few weeks ago because she was running a fever for 5 days, they did a strep test, influenza test and said yeah, nothing to do, keep giving her the over the counter medicine you have already been giving her for 4 days. I just got my bill and oh man will I never be going to this place again, $355.15 for putting me in a room for 45 minutes, seeing us for 5 and sending us home with some stickers for my daughter...Update: dropping from 2 stars to 1. I called them June 13th and asked for an itemized bill since I thought $355.15 was a little ridiculous, I was told I would have one within 1 week. Today July 5th I called again because I never recieved one, they said yeah no clue what happened, it does look like you requested one but for some reason we never sent it but we will get you one. The person on the phone pretty much said if you come to our clinics NEVER say you have insurance, not only will they be billing your insurance a crazy expensive amount, but you will be paying more with insurance than you would without insurance. My insurance covered $120, they still wanted $230+ from me, but if I said originally I had no insurace it would have cost me $175... Oh and the itemized bill, new patient costs $249.06 just for walking in the door and getting stickers for your child, definitely avoid midwest express clinics, or if you must go, just play like you have no insurance, at least that is what they tell you to do when you call to complain about the costs.

pe
Review №71

I went to the River Forest location. Easy parking, the building is located next to the Panera Bread. Pleasant interior, the front desk personnel are very attentive and helpful. Short wait time. The Walgreens is within a short walk to get your prescriptions filled.

Ti
Review №72

Got in quickly and staff is always wonderful. I’m so glad they are close to my home.

Ar
Review №73

Definitely recommend! I registered online through their “web check-in” system and they got me in and out within minutes! Clinic is brand new and super clean, and the staff couldn’t be any friendlier and professional! Should I need to, I’ll be coming in for any future urgent care visits.

De
Review №74

So happy to have an urgent care service nearby. Employees were all pleasant, service was fast, efficient and effective. Prescription called in immediately for fast pickup. New location, building and equipment new and clean.

Ro
Review №75

My daughter thought she had strep so we chose to go here because it was between where she was located and where I was located. I had never been there before but will definitely go back if needed. Wonderful staff, thorough check up and they suggested things for her health we hadnt considered. Definitely recommend.

Jo
Review №76

Great group that works there . From the time I got there to the time I left they where wonderful. Nurse Practioner took her time and explained everything to me and then some. Very pleasant staff. I will definitely make this my go to for my medical needs.

An
Review №77

This is a great clinic, took me in really fastThe staff so nice and gentle. Really professional And so affordable for people without ins. I really like this clinicEven game me cupons for my medicine.

Ja
Review №78

My son and I had an exceptional experience from start to finish. Friendly staff, brand new facility. I registered online through their “web check-in” system and they got me in and out within minutes! I would highly recommend them.

Mo
Review №79

Professional staff from the front desk, triage and the nurse practitioner. Satisfied and happy.

Re
Review №80

The doctor and staff were so helpful and nice. The location was very clean and efficient. Highly recommend.

Ta
Review №81

Check in person very helpful, trouble with check in process via web. Doctor very pleasant and listened to issues didn’t feel rushedAgnes NP was very personable, great bedside mannerI’d go back again

No
Review №82

Everyone was so nice about everything and patient. Definitely recommend this place! Will go again

Gr
Review №83

Great service, everyone was helpful, friendly & skilled. Wait time was less than 10 minutes.

Va
Review №84

Parking lot is nearly empty, but we had to wait a long time to be seen to get our sports physical even though we had an appointment.

Ka
Review №85

I made an appointment on line, and although it did not guarantee that I would be seen right away, I was. Wonderful experience.

Vi
Review №86

Thank you to the staff of the medical clinic for the warm welcome and caring attitude.

Ta
Review №87

I was looking for a tetanus shot & was quoted up to $500 from other Clinics.Not only was Midwest express less expensive, but the staff were super polite and kind

Br
Review №88

They were very kind and helpful. They even called me cute.

Sa
Review №89

Went for my CDL medical card. They were very nice. Call before going for this reason to make sure they have a DOT CDL doctor there. They arent there every day. Took awhile, they are very thorough but, also, so very kind. I highly recommend them.

An
Review №90

Very fast and efficient service. Definitely recommend if you need any bloodwork or testing done if you can’t get to your primary doctor.

jo
Review №91

I am very happy to have this clinic and doctors for my family.

da
Review №92

Im not really a doctor person but my last visit was great, employees at the carol stream location were very kind and explained what was needed to be explained properly. I recommend this place. Express says it all 👍

Th
Review №93

They were very kind and were very helpful to us.

Ji
Review №94

Thank you so very much to all the amazing ladies that work at Midwest Clinic in Carol Stream!

Ph
Review №95

Efficient check in process and saw Dr. quickly. Satisfied with diagnosis and treatment!

Al
Review №96

I was not feeling well at all. The staff was kind, caring, and professional.

Ji
Review №97

Got seen quick. Got top notch care. Can’t ask for much more

Mi
Review №98

Clean office. Not very busy during evening. Courteous staff.

Ci
Review №99

Great staff, I went to the wrong location and they had no issues with getting me in. I was in and out in less then 45 minutes. They were so helpful with everything I needed.

jo
Review №100

Great experience! First time here and went very smooth!

Av
Review №101

I was happy to find a location close to where i work for DOT med card recertification! I believe the entire process was done in under 45 minutes!

ST
Review №102

Great experience from start to finish. Better than hospital.

Dr
Review №103

Very professional and extremely nice! I would recommend to anyone. Drew

Je
Review №104

Clean, quick, careful and thorough health care. Easy intake and appointment setup, too.

An
Review №105

Very nice people. from front desk, nurse and doctor. Keep it up. Thankyou.

pa
Review №106

Staff was friendly, knowledgeable and efficient.

Es
Review №107

Always great service, staff is friendly and considerate.

ri
Review №108

Was having a hart attack the doctor said go to emergency room she saved my life

Ka
Review №109

Everyone was very professional and was able to get in and out quickly on a Saturday afternoon. The PA and assistant listened to my concerns.

Kr
Review №110

Helped me last minute with my baby being sick instead of sending me away.

Ra
Review №111

Great atmosphere. Was taken care of within 35-40 minutes. Amazing staff.

Sa
Review №112

Best place to go for last minute physicals, and urgent care

Ol
Review №113

Quick in and out visit. The nurse practitioner was nice too.

An
Review №114

Great customer service and I was in and out.

Su
Review №115

Easy access, very pleasant people, made me feel better just being there.

Be
Review №116

No long waiting, quick and efficient care

Am
Review №117

This location is nice and helpful, they aren’t rude.

Lu
Review №118

Professional, clean, friendly, affordable, and quick in-and-out for a walk-in appt!

F
Review №119

Very nice

DJ
Review №120

Very professional and caring, the wait time was very short.

Be
Review №121

Always my go to. So sweet and kind and CLEAN in here!

Ag
Review №122

Friendly staff, brand new facility. I would highly recommend them.

Wi
Review №123

Super friendly staff, highly recommended

Ch
Review №124

Very clean, friendly , fast & accurate service

Jo
Review №125

Friendly staff and was seen quickly.

Su
Review №126

The stuff we so good and kind

je
Review №127

Nice place to beThey got it done

Ma
Review №128

Clean facility, professional and courteous.

Ma
Review №129

Very helpful and kind

Ma
Review №130

Friendly and welcoming staff!

MJ
Review №131

In and out. Quick and professional !

je
Review №132

Very good attention from everyone

da
Review №133

Very friendly staff

Sa
Review №134

Patient and helpful.

Je
Review №135

I paid to have my ear washed and they did nothing more than give me drops for it. I went to another place and they cleaned me well and I no longer have discomfort in my ear. I paid the $75 for nothing 😡 I will never go back 😤 first and last time

Le
Review №136

Very friendly, a very pleasant experience, patient care, all the staff very professional, I recommend it.

el
Review №137

All the staff were very kind to me and I was satisfied with all the answers to my questions.

NE
Review №138

Excellent and fast service

Ma
Review №139

Good service and attention

Information
37 Photos
139 Comments
4.8 Rating
  • Address:865 E Geneva Rd, Carol Stream, IL 60188, United States
  • Site:https://midwestexpressclinic.com/locations/carol-stream/
  • Phone:+1 630-320-6117
Categories
  • Doctor
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–6 PM
  • Sunday:8 AM–6 PM
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
Parking
  • Free parking lot:Yes
  • On-site parking:Yes
Similar organizations
  • No similar organizations found.