Midwest Express Clinic

865 E Geneva Rd, Carol Stream, IL 60188, United States
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Midwest Express Clinic
Comments
Pa
Review №1

I really was impressed with this clinic. My son had a persistent terrible cough and my husband and I wanted him to be treated asap. This was our first visit here and everything went great. Staff was friendly and professional. The wait wasnt long at all. The doctor listened to us and understood exactly what was needed to treat my son. Dr Wilson was professional, friendly, very personable which I respected. My son felt comfortable and cared for. Overall, great experience!

Me
Review №2

My daughter is so scared of doctors visits, unfortunately she came down with a bad ear infection and cough, so we headed here! The male that took her vitals and Covid/flu test was so patient with her and did them so gently and slow! I truly appreciate someone that shows the compassion that he did! Great receptionist and nurse practitioner! This location is amazing and clean! Thank you all!!

He
Review №3

Made an appointment at 10:30, was seen by 11:00, and finished by 11:10. I did not feel rushed but was 99% certain of what my symptoms were anyway, I imagine if I had questions I would have been able to ask.Dr. Wilson was wonderful, professional and kind. The office was clean and comfortable and the front desk staff was efficient and friendly. I Will definitely be frequenting here for fast service in the future!

Ka
Review №4

I had a very good experience. I was seen within 10 minutes (which is amazing compared to other immediate cares I’ve been to). Every employee was super friendly and helpful. The doctor addressed my concerns and did a very thorough exam. I was very pleased with the whole experience and would definitely go back.

Em
Review №5

I can’t say I looked at the time exactly but it seriously felt like I was in and out in less than a half hour (including me signing all paperwork)! Staff was so nice and efficient and the doctor came in, diagnosed and sent me on my way so quick, answering all my questions too. I’d also like to mention it was so clean in there. Highly recommend.

Ma
Review №6

I am very grateful for the medical care provided at this location. The nursing staff is professional and has extensive knowledge. They know how to treat patients. The medical staff was accurate in their diagnosis when I had a fracture in the 5th metatarsal bone of my right foot. I arrived there after visiting around 6 locations to receive care. I congratulate and thank all the staff for their warmth in caring for me and their professionalism.

Su
Review №7

I visited this clinic twice already and I am so impressed by the service! They are super friendly and quick! Not to mention the office is super clean. I would recommend this urgent care to anyone!

La
Review №8

This clinic was great. The staff was wonderful, helpful and service was quick. The place was immaculate. I will be returning to this clinic for sure. The available time slots are great. So nice to have them open till 6pm on Saturday!!!

Sa
Review №9

My daughter had a severe allergic reaction to some antibiotic. Dr. Charlie at Midwest Geneva Rd was very very thorough and respected my wish of no more oral medications. She was understanding of my fear of another oral medication and gave topical. She was friendly, approachable and I would definitely recommend this location!

Al
Review №10

I was able to complete the online registration in 10 minutes from my home and I was seeing the doctor in person 20 minutes later. The building is brand new and as clean as can be. Excellent front office staff who are kind and courteous and a highly professional medical team. Could not have asked for a better experience at the doctor’s office. I will certainly be back for future medical needs.

A
Review №11

The staff at Midwest Express Clinic is excellent. It was a fast and friendly service. The staff was helpful starting from front desk, Nurse, and Doctor. Thank you for excellent service!

Ma
Review №12

I think she goes by Charlie but she is the best nurse practitioner here please give her a raise. She did what my doctor couldn’t do in a span of 15 minutes for me all while being attentive to my symptoms and concerns. The office is friendly, clean and they are thorough and take you seriously for once. I would def come back if I and any urgent care needs again. I’m an RN and I do not say these things often!

B
Review №13

Thank you to Bridget MA for her hard work. She made my visit much smoother and faster then what it could have been. She was very informative and knowledgeable, made my experience to the clinic comfortable. Thanks!

Sh
Review №14

Very friendly, accomodating staffs as well as the MD.Very clean..Smooth transaction with all of them.Thanks to this kind staff,(Kira) for the help..Thank you!!

St
Review №15

Im so fortunate to have such a top notch clinic so close to my house. They made my visit as painless as possible. I went in to have my stitches removed and they made it as painless as possible, from filling out the new patient paperwork to sending me home suture free with enough bandages to finish the healing process.

Kr
Review №16

From the fast, convenient, online scheduling process to check-in to the visit with the doctor, everything was great. The staff at the desk were friendly and Dr. Gaszak was the nicest, most caring doctor Ive ever met. She seemed truly concerned about my condition.

Mi
Review №17

My son was suffering from an ear ache on a Sunday and thankfully I found this clinic! The staff is so nice and helpful. We saw a nurse practitioner named Charlie and she was AMAZING! She took the time to answer all my questions, and actually listened to me. She didn’t rush us, and we were in and out less than 45 minutes! Thank you!

Al
Review №18

Everyone here was helpful and pleasant! My only complaint is that the business is listed as providing in-house x-rays, but they dont mention that they dont always have the x-ray tech there to do it. I came here initially and then was sent to another location 30 mins away for X-ray. If Id known in advance they couldnt do x-rays that day, Id not have come here. But again, otherwise a pleasant experience.

Da
Review №19

The Dr. was extremely knowledgeable about my needs. She cared and she was genuine. Her bedside manners are AMAZING! Most doctors come in do a job and leave. She was the total opposite. Glad she was the one that saw me on my visit.

Co
Review №20

The friendliest/ most hospitable front desk and Dr that I have quite literally ever had. Very informative on treatment, thorough for what I specifically needed assistance with, and speedy all around. Truly was in and out of there in the best way.

Ma
Review №21

We have already contacted them for the second time, they accepted us very quickly, the staff is very polite, and the doctors are very attentive and work professionally. Thank you for your work.

Ta
Review №22

The experience was absolutely amazing! From front desk, to the medical assistant , all the way to the provider! Everyone was so friendly and helpful. Would highly recommend

Pa
Review №23

Whole entire staff is AMAZING!!!! Has lots of knowledgeable people who works there.Very fast paced business as well I love it here

Rh
Review №24

Great service they tended to my son quickly and diagnosed him in minutes. Highly recommend. Very nice staff and very clean atmosphere.

Sa
Review №25

Not only was I grateful the clinic was open on a Sunday, the staff was kind and helpful. The doctor was sweet and had a good sense of humor which helped to alleviate my nervousness. I would definitely go back.

Jo
Review №26

Great group that works there . From the time I got there to the time I left they where wonderful. Nurse Practioner took her time and explained everything to me and then some. Very pleasant staff. I will definitely make this my go to for my medical needs.

De
Review №27

So happy to have an urgent care service nearby. Employees were all pleasant, service was fast, efficient and effective. Prescription called in immediately for fast pickup. New location, building and equipment new and clean.

Ro
Review №28

My daughter thought she had strep so we chose to go here because it was between where she was located and where I was located. I had never been there before but will definitely go back if needed. Wonderful staff, thorough check up and they suggested things for her health we hadnt considered. Definitely recommend.

Le
Review №29

Extremely friendly throughout the entire office. As someone who worked in healthcare, seeing the staff happy and upbeat shows so much! Keep it up!

Ma
Review №30

My son and I had an exceptional experience from start to finish. From the moment we walked through the doors, We where greeted warmly by the reception staff, who checked us in.Once called back, I was impressed by the professionalism and expertise of the medical staff. The nurse practitioner who attended to my son listened attentively to my concerns, asked thorough questions, and conducted exam. Their calm and reassuring demeanor instantly put me at ease with having such a little one, and I felt confident that he was in good hands.

Ji
Review №31

I needed a school physical for my daughter and I have no health insurance. They got me in quickly and cheaply. A great experience overall.

An
Review №32

This is a great clinic, took me in really fastThe staff so nice and gentle. Really professional And so affordable for people without ins. I really like this clinicEven game me cupons for my medicine.

Al
Review №33

The staff was friendly and greeted us the moment we walked in. The nurse practitioner was thorough, kind, and patient with my son.

pe
Review №34

I went to the River Forest location. Easy parking, the building is located next to the Panera Bread. Pleasant interior, the front desk personnel are very attentive and helpful. Short wait time. The Walgreens is within a short walk to get your prescriptions filled.

Gr
Review №35

Great service, everyone was helpful, friendly & skilled. Wait time was less than 10 minutes.

da
Review №36

Im not really a doctor person but my last visit was great, employees at the carol stream location were very kind and explained what was needed to be explained properly. I recommend this place. Express says it all 👍

Ta
Review №37

Check in person very helpful, trouble with check in process via web. Doctor very pleasant and listened to issues didn’t feel rushedAgnes NP was very personable, great bedside mannerI’d go back again

Jo
Review №38

Took my daughter here a few weeks ago because she was running a fever for 5 days, they did a strep test, influenza test and said yeah, nothing to do, keep giving her the over the counter medicine you have already been giving her for 4 days. I just got my bill and oh man will I never be going to this place again, $355.15 for putting me in a room for 45 minutes, seeing us for 5 and sending us home with some stickers for my daughter...Update: dropping from 2 stars to 1. I called them June 13th and asked for an itemized bill since I thought $355.15 was a little ridiculous, I was told I would have one within 1 week. Today July 5th I called again because I never recieved one, they said yeah no clue what happened, it does look like you requested one but for some reason we never sent it but we will get you one. The person on the phone pretty much said if you come to our clinics NEVER say you have insurance, not only will they be billing your insurance a crazy expensive amount, but you will be paying more with insurance than you would without insurance. My insurance covered $120, they still wanted $230+ from me, but if I said originally I had no insurace it would have cost me $175... Oh and the itemized bill, new patient costs $249.06 just for walking in the door and getting stickers for your child, definitely avoid midwest express clinics, or if you must go, just play like you have no insurance, at least that is what they tell you to do when you call to complain about the costs.

Ja
Review №39

My son and I had an exceptional experience from start to finish. Friendly staff, brand new facility. I registered online through their “web check-in” system and they got me in and out within minutes! I would highly recommend them.

Re
Review №40

The doctor and staff were so helpful and nice. The location was very clean and efficient. Highly recommend.

De
Review №41

Good availability. Not a long wait. Very nice DR and assistant. Sign up process was a little long. But I guess that saved in the long run.

No
Review №42

Everyone was so nice about everything and patient. Definitely recommend this place! Will go again

Ka
Review №43

I made an appointment on line, and although it did not guarantee that I would be seen right away, I was. Wonderful experience.

jo
Review №44

I am very happy to have this clinic and doctors for my family.

Ar
Review №45

Definitely recommend! I registered online through their “web check-in” system and they got me in and out within minutes! Clinic is brand new and super clean, and the staff couldn’t be any friendlier and professional! Should I need to, I’ll be coming in for any future urgent care visits.

Ci
Review №46

Great staff, I went to the wrong location and they had no issues with getting me in. I was in and out in less then 45 minutes. They were so helpful with everything I needed.

Br
Review №47

They were very kind and helpful. They even called me cute.

An
Review №48

Very fast and efficient service. Definitely recommend if you need any bloodwork or testing done if you can’t get to your primary doctor.

Ji
Review №49

Got seen quick. Got top notch care. Can’t ask for much more

Ta
Review №50

I was looking for a tetanus shot & was quoted up to $500 from other Clinics.Not only was Midwest express less expensive, but the staff were super polite and kind

Av
Review №51

I was happy to find a location close to where i work for DOT med card recertification! I believe the entire process was done in under 45 minutes!

Sa
Review №52

Went for my CDL medical card. They were very nice. Call before going for this reason to make sure they have a DOT CDL doctor there. They arent there every day. Took awhile, they are very thorough but, also, so very kind. I highly recommend them.

Ji
Review №53

Thank you so very much to all the amazing ladies that work at Midwest Clinic in Carol Stream!

Dr
Review №54

Very professional and extremely nice! I would recommend to anyone. Drew

Ka
Review №55

Everyone was very professional and was able to get in and out quickly on a Saturday afternoon. The PA and assistant listened to my concerns.

Ph
Review №56

Efficient check in process and saw Dr. quickly. Satisfied with diagnosis and treatment!

Ga
Review №57

Great and efficient services! Same day walk-in appointment. Friendly staff.

An
Review №58

Very nice people. from front desk, nurse and doctor. Keep it up. Thankyou.

Je
Review №59

Clean, quick, careful and thorough health care. Easy intake and appointment setup, too.

Al
Review №60

I was not feeling well at all. The staff was kind, caring, and professional.

jo
Review №61

Great experience! First time here and went very smooth!

Ol
Review №62

Quick in and out visit. The nurse practitioner was nice too.

Es
Review №63

Always great service, staff is friendly and considerate.

Ra
Review №64

Great atmosphere. Was taken care of within 35-40 minutes. Amazing staff.

ri
Review №65

Was having a hart attack the doctor said go to emergency room she saved my life

Kr
Review №66

Helped me last minute with my baby being sick instead of sending me away.

Su
Review №67

Easy access, very pleasant people, made me feel better just being there.

Sa
Review №68

Best place to go for last minute physicals, and urgent care

An
Review №69

Great customer service and I was in and out.

Am
Review №70

This location is nice and helpful, they aren’t rude.

Wi
Review №71

Super friendly staff, highly recommended

Lu
Review №72

Professional, clean, friendly, affordable, and quick in-and-out for a walk-in appt!

DJ
Review №73

Very professional and caring, the wait time was very short.

Jo
Review №74

Friendly staff and was seen quickly.

Be
Review №75

Always my go to. So sweet and kind and CLEAN in here!

Ag
Review №76

Friendly staff, brand new facility. I would highly recommend them.

Ch
Review №77

Very clean, friendly , fast & accurate service

Su
Review №78

The stuff we so good and kind

je
Review №79

Nice place to beThey got it done

Ma
Review №80

Clean facility, professional and courteous.

Ma
Review №81

Friendly and welcoming staff!

MJ
Review №82

In and out. Quick and professional !

Ma
Review №83

Very helpful and kind

da
Review №84

Very friendly staff

je
Review №85

Very good attention from everyone

Sa
Review №86

Patient and helpful.

Le
Review №87

Very friendly, a very pleasant experience, patient care, all the staff very professional, I recommend it.

el
Review №88

All the staff were very kind to me and I was satisfied with all the answers to my questions.

NE
Review №89

Excellent and fast service

Ma
Review №90

Good service and attention

Information
7 Photos
90 Comments
4.9 Rating
  • Address:865 E Geneva Rd, Carol Stream, IL 60188, United States
  • Site:https://midwestexpressclinic.com/locations/carol-stream/
  • Phone:+1 630-320-6117
Categories
  • Doctor
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–6 PM
  • Sunday:8 AM–6 PM
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
Parking
  • Free parking lot:Yes
  • On-site parking:Yes
Similar organizations
  • No similar organizations found.