Midwest Express Clinic

Everyone was super nice and professional. The place was very clean and they took care of us right away. We were in & out of there within 30 mins! Really recommend this place! Especially if you have little ones! They were SUPER sweet and caring to my two year old daughter while caring for her

Was in there Sunday the receptionist was polite and nice the intake young man was very professional and nice to my son whom wasn’t feeling well at all. He was respectful and polite a real gentleman.10/10 he made sure to tested him for Covid and the flu due to his symptoms!!!

As soon as I walked in the door they were nothing but kind! I got some advice and the test I took was quick. I was in and out within an hour and went straight to a pharmacy to pick up the meds they prescribed. I didn’t have a pharmacy in mind but they recommended the quickest one. Would come back again!

Was greeted with a smile and a friendly hello. I wasn’t feeling well but felt a comfort immediately. Everyone was super nice and listened to my reasons for the visit with a sense of wanting to help. I was highly impressed with the visit and recommend anyone who’s not feeling well to be seen by Midwest express clinic.

The personnel working here are professional, polite, and respectful. They treated me well and made me feel like a valued patient. Their attitude and attention to detail made my visit a good experience and led me to a speedy recovery from my illness. Thanks for being a wonderful part of our local community!!!

Even though I wasnt feeling well, the visit was very pleasant. Every person I came in contact with was pleasant, had good eye contact, and a smile. There was even a patient at the desk that was clearly upset over a mishap with her records and billing, but the staff looked for answers instead of just dismissing her and replying,its not in our records mam. They took the time to listen, ad straighten e everything out. I applaud the staff at that branch. 👏 Great Job

First timer here. I was pleasantly surprised how nice the staff were, the cleanliness of the clinic, and how quickly I was seen. Sadly, you don’t see that level of customer service anymore. But I do want to mention that Anna, the nurse practitioner, was exceptional. She was very knowledgeable and listened to my concerns. She prescribed the same medication that my recently retired doctor would have .I know I will be on the mend soon. 🙂 I’ll definitely will be back if I need treatment again.

I have a special needs daughter and this urgent care locartion does a wonderful job taking care of her needs. They all are so friendly, polite, and compassionate. I drive 30 minutes to get to the clinic and its the only location where I will go. They get you attended in a timely manner and that is a huge plus in my book.

We were visiting from California when my husband was sick with a sinus infection. We were able to be seen in minutes and he was treated by very good medical staff. We appreciate the great care.

The online registration to hold your place in line was super easy. I was greeted by a friendly staff at the front desk. The nurse practioner was very thorough and answered all of my questions. I was in and out in 15 minutes. I will always choose Midwest Express for my urgent care needs.

The office was very busy, but the front office staff kept everyone informed and worked diligently to get everyone processed. They were very interactive with the patients and made the time pass faster. The clinic tech and NP were fantastic and got us seen and managed quickly!

I’m a single mother of six and I don’t always have time to get to our primary care physician, nor do I have time to sit in an ED for hours upon hours. That being said Midwest Urgent Care always comes through for our family needs! The wait is never long and they aren’t just pleasant, they are very thorough. They’re great on time management too!!!

This was hands-down the best “urgent care” experience I’ve ever had. I’ve lived in several states and the urgent care facilities are not always the best, mostly because of the wait. This facility had easy online appts, and got me into a room almost immediately after arrival. Since it was my first time here, I had some paperwork to fill out, but it was minimal (not 15 pages,) and I got into the nurse triage very quickly. She very quickly ran all necessary tests and was very pleasant, and then got me into a room to see the doctor immediately thereafter. The doctor (NP) came to my room within a few minutes (wow! That’s never happened to me before.) She asked all the right questions, explained which meds she was prescribing and why, and answered all of my questions thoroughly. I was in and out of the whole process in less than 30 minutes. I then went to pick up my meds at a local pharmacy (which the dr mentioned was very fast at filling,) and although I got there right at opening time, my prescriptions were already filled and ready for pickup! Great experience overall - I highly recommend!

Nurse Practitioner Kaitlyn Steinberg is awesome! She listened to me well and took great care!! I had to have other tests outside of visit and she was thorough with her follow up. Thank you!!

I’ve been to Midwest Express Clinic many times before in a different state, loved the work there, love it here. The staff at this location was beyond kind, understanding and patient. I went in with a few issues, and the NP Carolyn was incredibly kind and understanding. The med Techs were so kind and easy to speak with. I had to get a shot and of course, was told it would sting. When you aren’t feeling good, any further discomfort makes you want to run. The med tech let me have my freak out and moved quickly, even sterilizing the spot twice since I had stepped away. We actually had an appointment at a different clinic that cancelled 20 minutes before my appointment! We were in and out of the clinic in less than an hour as a walk in after 6 pm. Amazing service, kind people, very very clean facility. Would recommend for any urgent care emergencies.

Went to Midwest for my daughter’s sports physical after leaving a scheduled appointment with Physicians Care for the same purpose. I had no appointment with Midwest and was able to walk right in, the receptionist (Ashley) was very nice and welcoming, she made the process easy. Also, I saved money in addition to time! Because my family’s doctor office isn’t local, I went to Physicians Care for convenience, paid $60 and waited more than an hour just for my daughter to never be seen; I left after waiting because there were still 3 patients in front of us. Midwest is the way to go and I only paid $30 for the same service!

Could not get an appointment with my doctors office. Walked into clinic and was seen quickly and tested for multiple things. Was checked over and diagnosed in minutes and meds prescribed. Very pleased with staff and speed of service.

I couldnt breathe well when I entered the clinic. The people took me seriously and took me into the office to be treated immediately. Everyone was as polite and competent as possible. They treated me properly, they provided me with more appropriate prescriptions than my regular doctors, and I felt great when I left. Best quickcare clinic I have ever been in.

Everyone was very pleasant. I was in and out. No wait. The front desk girls were very nice and respectful. The person doing the Triage was very pleasant and respectful. The doctor was very nice, respectful, and caring. I will not go anywhere else. ⭐️⭐️⭐️⭐️⭐️

I’ve been going to Midwest Clinic since 2020. All the staff has always been great to me. They are understanding when you’re on a time crunch, I usually call in before I head there and they will let me know if there’s a wait or if I can just walk in. They alway do a good job with my kids and they have very cute little to go items for the kids. They also have never had issues with any of my papers or faxing. They are my go to place when I have sick kids, need a b12shot, or need a physical or eye exam. They also did a wonderful job with x-rays for one of my children. Very appreciative of this place.

The employees at this facility was great the receptionist was very polite with checking me in.The Dr was excellent, knowledgeable. I only waited about 10 mins I will be back if needed,tell tel family,friends.

First time here and I’m very pleased with my visit!! The whole process was smooth and easy! When I arrived I was greeted by a great, friendly and helpful young lady. The office is very clean! Staff is amazing and so friendly!! My nurse and doctor were just as amazing!! They had me in and out in no time. To have such an amazing staff makes a world of difference! They were able to get my results back for a test within a few short minutes, the doctor came in within 5 minutes or so. Unlike a regular doctor office you’re sitting there waiting forever, but not at Midwest express clinic. I barely waited which was so amazing! Thank you again! And again what a wonderful staff at this location! Highly recommend if you need to see a Dr in short notice.

Very pleasant experience. Staff was very caring and friendly. Got right in and didn’t have wait long. Will definitely go there again.

While different providers always provide a different experience, this time I was thankful to see a familiar face who remembered my unique health condition. I was treated appropriately, with kindness, and I was out the door in less than 15 minutes.

My wife brought my 12 yro daughter in and had the best experience. The nurse was so nice and had the best personality. They also got her in and out super fast!

They will help you but also take your card information.. and they will take your money without warning.. at least tell me before you take my money unexpectedly.. no bill. I spoke to customer service and was told they sent an email. I dont use my email maybe if I was informed of this when I gave them my payment information I wouldnt be surprised!

I had came in for an injury to my arm from playing basketball, all of the staff was super friendly and personable. August and Meghan were super nice and helpful during my visit!

My visit was very quick. I did registration and paperwork online to speed things up. I even made my appointment online. When I got there I didn’t wait long and the dr listened to my concerns. She had a treatment plan right away too.

I had a great experience at this urgent care. I was in and out quickly. The staff were friendly and professional. Got my diagnosis and a prescription and was on my way in 40 minutes.

Friendly staff, saw my son within 5 minutes of our arrival & we didn’t even have an appointment. The doctor was knowledgeable & we were out of there within 30 minutes. Quick & efficient!

I was so sick, never been this sick before and wont elaborate why. MY coworkers-- all of them that day were rock stars. Stephanie made me feel so comfortable and quickly had my symptoms under control. This MEC clinic by far is the best Clinic with an amazing staff. They work so hard and it shows. Excellence and a great team. 🙌 👏 ✨️ 🙏 👍 👌 🙌 👏 ✨️

I had the best experience here. Starting with the girl at the desk, then the nurse and doctor. Very attentive and kind. Always appreciated when we are not feeling our best.

This is the best clinic in Bradley / Bourbonnais , best doctors in the area / nurses take real good care of you ! Have you in and out with a note for work or school. quick and easy & CHEAP !

This place is disorganized and unprofessional and I recommend you go elsewhere if you can. I went here in 2022 to get my son shots and a kindergarten physical. They didnt sign where they were supposed to on his shot record so I had to go back, and the nurse came out bitching about it and tried giving us some BS excuse and attitude, as if she was the one who was inconvenienced by not doing her job correctly. We recently moved and I havent been able to track down a copy of his physical, so I called them to see if I could come pick up a copy, and they now have no record of him at all. Would not recommend this place at all!

We just moved to Bourbonnais and Midwest has been great both times we had to take our little guy for illness as we search for a new primary. In fact it was such a great experience we will most likely go here when sick vs primary as it was so easy to schedule online and we got to see a provider within minutes of arriving.

I walked in with unexplained painless swelling in my right leg that Id been living with for a few days, the nurse practioner figured out what it was in less than 5 minutes.

Went in yesterday having ear pain and filled out the paperwork as it was the first time I’ve been there. Place was clean and organized and staff was very nice. It took a little while before getting to see a doctor but once I did she also was very nice and helpful telling me exactly what was going on. Really liked the place and people there and would recommend it to anyone who would need medical help for whatever medical issue they have that isn’t serious enough for a hospital.

I was very pleased with the service. Ashley, the NP, was caring and gave a very thorough examination along with testing. I won’t hesitate going back.

Had nurse practitioner Carolyn.. She was so nice n sweet.. Unfortunately when I showed her what was wrong n she told me hon its shingles 😔. She saw I was disappointed n told me its common in 50 or older.. I was pleased with her comfort

Came here because I was on a time crunch and had a very pleasant experience. Staff was awesome from the moment I walked thru the door. Very cheerful, accurate, and precise on treatment. Id give 10 stars if I could.

The staff there is wonderful, so kind. They were very busy but still had me in and out. The rooms were clean. Definitely recommend going here!

Midwest express has been a staple in my family for YEARS. I prefer them to our primary doctors for everything, especially their care. Doctors and staff are always super friendly, take time, answer all of our questions and concerns, then send us on our happy way.

I would like to express my deepest appreciation for the absolute quality care I received from yourImmediate Care Center on Sunday August 18th. The whole staff was kind and patient. I had come in with a huge amount of bug bites and had come for medical attention 2 weeks after the incident.By the time I did go to your Care center I was going bonkers because of the tremendous itching, which was thouht to be jiggers. Im older, and sometimes elderly people are treated with less value. This was certainly not the case. Thank you very Doctor and staff.Sincerely Deborah S.

I really recommend this place out of the few options available in this area. I’ve never had any issue here, and everyone is so welcoming. The service is swift and efficient. I hate going to the doctor, etc. and these ladies make it bearable. Thank you.

Happy atmosphere. Pleasant receptionist. Had to wait because there was an emergency type situation with another patient. Everyone was apologetic which was not necessary. Very great experience

I’ve had nothing but great experiences here! We never waited longer than 10 minutes, the staff is so nice and friendly! The NP’s are outstanding as well! I could go on and on!

And in about 5 minutes later I was in a room in 10 minutes later I was with the doctor. She was very nice and told me what I needed. Great experience

I was late for the time I signed up for. The clinic was very busy when I got there but staff were very welcoming and kind. Dr. Very nice and understanding. Will definitely be back.

Midwest Express Clinic has a very welcoming staff and they were all very helpful. They were very busy but I was out within an hour.

Got me in quickly. Online pre registration makes wait times short when you arent feeling well. Super kind staff

I love that clinic is was my first time there and the nurse and doctor was so nice with my kid a give a 💯 percent is a good clinic

Christina and Ashley were very helpful during my visit and I was in and out in a flash. Great service, great atmosphere, and great people over at Midwest Express Clinic

Friendly and caring staff. No longer wait times. I was in and out in about 45 min! Will definitely go there again

I love the Midwest clinics in general but I went Thursday and called today and omg great service and very compassionate. Thank you so much!

I was so impressed with my visit today. The office was very clean, organized and well put together. My wait time was under 10 minutes and I was in and out. The Dr was very knowledgeable and LISTENED to what I had to say. Not something you get that often. The overall experience I was completely satisfied and will definitely come back if the need arises.In addition to the above, I can be seen on the day I want to be seen and do not have to wait 2 weeks for a primary care doctor appointment. The cost of my care today is also less than a primary care visit.

I love this Urgent Care! The staff are professional and kind. The place is clean. The doctors are considerate and really listen.

You’re in and out within an hour. Everyone is friendly, caring, professional, it is clean and wish I had known they existed before. Will continue to go there.

The Dr and staff were absolutely amazing and I couldnt of asked for a better visit. They addressed my issue immediately and treated for my diagnosis. Thank you to the wonderful staff

Staff was very pleasant. I did not have to wait long at all.

Stefanie and Alyssa the NP training took such great care of my son. They took us back right away and got us in and out super quick. Would recommend them to anyone. Thanks for taking great care of us.

They were very friendly and did a great job in getting us taken care of quickly would defiently go there again

Made my second visit to Midwest urgent care on Monday of this week. Couldn’t have been any finer! From booking online, to be greeted at the front desk, going through triage and then seeing the doctor. Fast, efficient, courteous, and very thorough! They took care of me before my Family doctor could even see me. Thank you so much.

We were in and out in no time. Very professional and courteous service. Very helpful.

First time patient here at the Bourbonnaiis Illinois location. Had to come in for an ear cleaning and got there no long waiting. The ladies were all extremely sweet and made you welcomed. Thanks to the lovely and kind nurse and doctor that took real great care of me. I was comfortable and the team did an awesome job with getting me checked out and better! Will go again for future health issues. Thank You Midwest Express in Bourbonnaiis Illinois!!! 5 Stars!!!!!

Everyone was so helpful and nice with trying to help me take care of my injured hand. I felt like they genuinely cared about helping me.

Midwest Express clinic helped me out in a situation of My Doctors. The staff was excellent and friendly listening. My insurance if County Care us not excepted in Kankakee county at most places but they do. I needed my thyroid meds changed.and they helped me so much above and beyond. Go there is u have the same issue with insurance....

From the people at check in to the doctor I saw very quick compassionate understanding and caring thank you as it takes multiple weeks to get into my doctors office!!

This is my go-to Doctor office, they accept my insurance and quickly get you in. They treat me with kindness, concern and respect. I love it here! Highly recommend.

The staff were friendly and professional. They had me in and out in 15 minutes. Will definitely recommend to friends and family.

Midwest Express Clinic has been there for our kids for everything from ear infections to a broken arm. Every time we have gone, we have been in and out quickly and the care has been exceptional. We are grateful for this clinic!

Great staff very helpful. I was in and out the staff was very helpful with switching my prescription to another pharmacy as well.

Always my go to for quick visits and exceptional care! All the staff is friendly and wonderful+

Natalie was concerned and spent an extended amount of time to care for me. All employees at this location are friendly, caring and attentive.

Once again, a wonderful visit! I wish I could make them my primary Drs! Always so sweet and helpful! I always brag about my visits at their facility! I definitely recommend them!!

Thank you so much! I wasn’t feeling well and it was in the evening. I was able to get appt - and it was after 7 pm. Thanks for being Kind and Awesome!!! 😎

Midwest Express is always fast and efficient. My go to if my kids doctors office is packed or closed

This place has not been my go to until recently. Since my regular doctor has cut way back on his hours and only works 1 night a week, I had to start coming here. I saw a nurse practitioner who was thorough and actually listened. She asked questions and did what youd expect. She was professional and courteous. Let me know the prices of the tests Id need done BEFORE they were done so there were no surprises. This place is close to my house and open when I needed it. I may never go back to my regular doctors office again. I had been to another urgent care in Southern Illinois and was concerned about the treatment I had received so I came here for clarification and tests that were 600 at the one in Southern Illinois. Here, they were affordable and a fraction of the price the other place wanted to charge. I felt at ease after seeing this nurse practitioner and will return if I need to be seen.

Took my kids here for their school physicals and they were quick, professional and thorough. Will definitely be using them again when needed.

Everybody was so friendly and nice and helpful. It was a wonderful experience!

Fast service! Great bedside manner! took care of multi needs in one trip!

All staff was friendly, helpful, patient and professional. Wait time was minimal. Very well organized and efficient.

Each time I have gone in here, for myself and my children, not only were they quick but they were absolutely kind to us from the moment we walked in until the moment we left. They have been completely understanding and they listened intently. Made us feel like family. Absolutely recommend.

Staff is very attentive when we arrive and the PA’s that are seeing patients get us in & out without a long wait.

Staff is always so kind and caring. Very sufficient, quick in the mornings and very clean. Great place!

Staff was friendly and worked hard to help me pass test took extra time to helpGreat experience wonderful peopleRecommend to all

I absolutely love this location. The ladies at the front desk are kind and personable. The triage nurses crack jokes and actually care about you. The doctors are quick, and knowledgeable! We never spend more than 30-45 minutes total in the place. 100% recommend this location to anyone, adults or kids, for any type of issue.

The workers the doctors the nurses were all very pleasant people to be around and made me very comfortable and took care of me very well

Very good place to go. I got right in. Everyone is very helpful and good at theyre job!

It was fast & very friendly & got my physical done & it was quit busy when I got there...but I was out in an hr...Done... Very pleased!!!

I live an hour north but was in Kankakee for my grandsons high school baseball game. I got to the clinic at 7:15pm. Receptionist was friendly and very qelcoming. Check in quick, took insurance info and was taken back within 10 minutes. The tech/ assistant was pleasant and thorough taking all medical history. The PA ( Im assuming) had great bedside manner and addressed the issue and prescribed medication. I think overall I was in and out within a half an hour!! Great staff!

Everyone was friendly and helpful. Very pleasant experience.

Very polite and professional. Doctor was very thorough. Highly recommended

Got right in and everyone was very friendly and knowledgeable. In one day I felt a lot better

Everyone was very professional and I didnt have to wait long to see a Doctor ...The Nurse that Check me in was very professional and courteous.And the Doctor was very professional And courteous. I was starting to feel better just by talking to her... Her.Name was Dr.Anna Marek...Very please with service provided bye staff...

An easy in and out. No wait time, accommodating and everyone was very nice and helpful. I would come back again.

Very nice, competent and calm staff. Every area clean and neat. The doctor I saw was approachable and welcoming and made sure all questions were answered. She took her time. Would recommend and will revisit if need arises. Felt I was in good hands.

Excellent service, great staff, clean facility. Not a long wait. Highly recommend

Everyone is so friendly! Weve been in numerous times with our two toddlers. The great service has been consistent every time. Our son has terrible anxiety about going to the doctor, but they always have him smiling before we leave.

Midwest was amazing! I did a walk in also was my first time there and it was quite busy so I expected a long wait and a ton of paperwork. I was in and out within 45 minutes and hardly any paperwork to fill out! Got exactly what I needed and the Dr was very polite and listened to me. I will be back and recommend to everyone!

Stefanie was absolutely amazing and very thorough! My son normally hates doctors offices and being examined, but he sat so well for her.

They got me right in and the staff at the front desk was very friendly and professional. The Dr.was awesome. She really acted like she cared and listened to me. I will be using this place more often. Thank you for such a wonderful experience there.

Great service, nice and kind staff and very helpful people. Thanks again ♥️

My experience dealing with Midwest Express Clinic was marvelous. They are efficient quick and I didnt have to wait long to get service thank you very much. If if you need help with medicals please stop in at Midwest that will help you out

I was about 4th in line. I was in in about 15 minutes, the nurse was very nice, took care of me quickly, got me to the NP, she was also very nice and helpful. Then they got me out of there quickly. All around a great experience when I was not feeling well.

I’ve have used Midwest Express clinics for years and I love them. The Bourbonnais IL clinic is the epitome of professionalism, the staff and providers listen to your symptoms and have always provided excellent resolution along with follow-up phone calls. The best part is they provide patient education!! I am thankful for their services.

No long wait time, very polite and takes their time listening/explaining everything to you!

I got in and out super quick which was awesome.. the doctor.. just loved her.. very friendly.. patient andsuper nice!!! Only thing I would say is the receptionist could smile a little.. other then that my experience was hands down a 10!!!

Everyone was super friendly and I was able to get in and out fairly quickly.

My 5yr old daughter needed stitches last night. Other immediate cares turned us away saying they couldn’t do it on a small child. Not Midwest! Carolyn the NP was the best! She did an excellent job at providing service and helping my baby. 3 stitches and in and out. I will always recommend Midwest! Thank you so much!!

Receptionist was very helpful in helping me fill out forms I was seen soon and doctor explained every thing well Medicine she prescribed is working well Very professional and caring place

Front staff could use some training on kindness and HIPAA but other than that the nurses, Dr and support staff in the back were amazing.

In my chart here it states what antibiotics I’m allergic to and the dr proceeded to give me 3 antibiotics I was allergic to after I told her, and after I called and asked for a new one. After 3 calls and switched and them not listening to me they tried to make me come back for another appointment instead of giving me something I was t allergic to. Went to my actual dr and I have a serve kidney infection now. Thanks

I was pretty miserable when I arrived. The nurses and nurse practitioner who cared for me were awesome. Very professional. Promptly treated me and I was on my way. This is how you’re suppose to be treated when you’re sick. Best medical treatment I’ve ever had. Definitely will use them again in the future .

Everyone is really kind and understanding. They get you in and out pretty quickly and do what they can to help you. Im a hard judge when it comes to the medical field but they exceeded my expectations and Ill definitely be going back whenever Im sick or need a doctor!

I had a great experience from the time I walked in, until i walked out. I did not catch the name of the assistant that helped me, but she was just so wonderful. She called me by name, listened asked questions and really just made me feel like a person and not just a number. The doc was great, and the front staff was warm and welcoming as always. Very thankful for all the people that work there.

I dont live in this state. Came in with a bad case of ivy. I had been to a different quick care in a different state 4 days previous with no help.My service at Midwest Bournonbais was fast. Every employee was polite and informative. The Dr. Was truly concerned and addressed my rash well.I will refer people to this location .Esther E

Fast service and very friendly staff and doctors. I always have a great experience when needing care.

My experience was perfect from start to finish. Receptionist was friendly and helpful. Triage nurse was very helpful, pleasant and efficient. Doctor/PA was knowledgeable, pleasant and efficient.10/10.And this was after being turned away at another urgent care down the road bc they weren’t accepting walk ins or appointments that day.

I was able to be seen in a timely manner for a cold. The nurse practitioner Carolyn was amazing, however Brittany at the front desk didn’t send my medications to my pharmacy. I would’ve been waiting unless I did not call back a few hours later and speak to a supervisor. Glad it wasn’t a real emergency!

Hands down, best urgent care.Every single provider we’ve seen has genuinely listened to our concerns, been incredibly kind and patient with my young boys (4 & 1), and has taken the time to discuss treatment plans.We’ve never had to wait too long if we check in online.We will always choose Midwest when we can’t get see to see our pediatrician.

Great clinic,clean, friendly and front desk was very informative dealing with a complication with payment and insurance and went above and beyond last night and the triage was caring and helpful double checking her work and the Dr made me feel relaxed and actually was caring. This is a great Team and they deserve recognition for there caring on the spot very fast service to keep all of us healthy and happy. Thanks Midwest Clinic Team. You all are the best!

I love coming here, the staff is always so nice. They are very efficient at getting you seen quickly, properly diagnosing whatever issue you are having, and they get you back out of the door as soon as possible. I have never had obnoxiously long wait times at this clinic which is a HUGE deal to me, they value their patients time and that is uncommon nowadays!

Everyone was pleasant, thoughtful and professional, especially the front office coordinator/secretary. The MA was cordial and thorough. The NP was very knowledgeable, proficient yet caring. The area itself seemed organized and clean. I would definitely recommend this facility.

Hello , I had a severe cut and called. They welcomed me to come in and they took great care. We’ve used this facility before and was glad we did . The front desk people were kind and caring. Personal in the back did a tremendous job in serving my needs and calming my fears. This facility serves a great need in our community and I am glad they were there. Everyone here is an asset to your facility. Thank you

The entire staff is so friendly and was patient with my son. ❤️

They have good services but they really need more staff. Train your staff when not on busy times, maybe more of a private check in. It kind of is a poor check-in process, all info is given in front of everyone. I know thats hard to avoid but could be better. Clean facility and nicely decorated.

Staff and the Nurse practitioner were amazing. My daughter and I were in and out

This place is the best, my son loves it here. He gets excited about going anytime we have to come in. Everyone we come into contact with, from reception to the nurse practitioners, are just so sweet, and they always make the appointment quick and efficient.

The staff are very considerate and proficient. They are kind and knowledgeable.

Have visited this clinic at least a half dozen times for my two kids. Everyone who works there have been extremely pleasant and professional. I would not hesitate to recommend this location to anyone.Update: Visited here on New Years Eve. It was extremely busy. Everyone was extremely nice and patient. I wish I could re-review and give another five star rating. Thanks for all that you do.

I went into Midwest Express Clinic located in Bourbonnais Illinois on Friday December 15th. This was my first time ever going to an urgent care facility. I wasnt quite sure what to expect but it was great! I was greeted professionally by the front staff and the waiting area was very comfortable. I only waited about 10 minutes before I was called to the back. The medical staff was top notch! They listened to my concerns and didnt rush me out. Overall it was a wonderful experience, seeing that I was very sick when I arrived. They showed genuine care and concern. Highly recommend this office!

The absolute most awesome place when you need immediate care. Everyone is beyond friendly. I have been there three times in the last 18 months and have been in and out within an hour. I was lucky enough to have seen Anita Farley all three visits. She is so friendly and very empathetic. I would recommend this to anyone needing immediate care!!!

I went here because I was sick and my Dr’s office was closed. The entire staff at Midwest Express Clinic was very friendly and attentive. Best bedside manners from anywhere I’ve been. I will definitely make this my go to for any future visits.

The clinic staff is efficient and thorough even with long lines.

Very quick, and Im on the mend. The facility was nice and so were the staff.

Great experience. Staff were helpful and friendly. The process and time spent was quick and easy.

First time at this office and we loved it. They were all so very nice and so professional! Short wait time and we had just walked in since the other immediate care that we had made an appointment with that day turned us away once we got there due to no physician being available. So we were very pleasantly surprised and will definitely make this our new go to immediate care office! The doctor my daughter saw was so nice and extremely helpful! Thank you so much!!

I when to my appointment in a rather serious medical condition I was managing and my doctor was extremely understanding and kind and attentive. I was very happy with the service. Thank you to the staff for managing my condition with empathy and care. Keep up the good work. Would be very happy to continue using your service if i find myself in a jam that needs to be resolved in a timely manner. Thank you for caring about me at a time in need, and please keep up the good work.

This place is great. In and out all they time. So.much better than the ER.

The nurses are so sweet and calming and the atmosphere is calming and they prescribed a few options, ill try them today, and the wait wasnt too long ^^

Friendly service, employees very helpful!Dr was very informative!

I was visiting from out of state. I became ill and needed to seek medical treatment. Midwest was suggested by my daughter. I called, got the information I needed. Went to the clinic around lunch time. I waited for a short time. I wore a mask that they had available. It took a short time to be seen. I feel I was diagnosed accurately and agreed with the treatment. There was no hassle about payment. They submitted the bill to insurance.

Staff where pleasant,professional and quick to attend to my physical condition. I would highly recomme Midwest express clinic for your health care needs.

Each person that I encountered during my visit was professional and friendly. The front desk especially handles a variety of issues. Today I can’t express how impressed I was at how the front desk handled an impossible customer. She remained calm and kind and was still able to balance waiting on others as well. Excellent job! It was nice to be in that type of atmosphere especially when you are not feeling well.

Very efficient and fast service. Very good nurse practitioner !

Very polite and professional from the moment I walked in to the time I left. I wish I could make them my Primary Care Physician.

Very impressed with the straightforward and efficient service.Did not have to answer unnecessary questions or fill out 10 pages of paperwork for a non-emergency illness. Was in and out in under 30 minutes and left feeling all my needs were met. Would definitely go back and have already recommended to others.

Bringing in my very sick 3 year old who is scared of Drs is hard. The nurse we had and the Dr we had were so wonderful and helpful. They helped calm her and if they couldnt get her to do what she needed they found a different way to get what they needed. And not only did the Dr care for my daughter but she cared about the health of my newborn at home.

Recently took my daughter here, to get look at, and right when walked in I was greeted and felt welcomed, then I had fill out paperwork and we were done, that’s all, we were called back by a nurse, and we saw the doctor. Everyone was polite and nice! Thanks for making our time great!

Andrea was absolutely awesome. I was a little scared about getting my Nexplanon removed and the following days after getting off hormones and she even wrote me up a little plan how to get me back on track!!

I was the first patient of the day! In and out quickly. The medicine prescribed worked quickly. I feel so much better already. Thank you!

I was in a car accident and feeling it! I went to see the Dr. At Midwest. They got me in right away, and the Doc there was fantastic. Took excellent care of me. Gave me plenty of information about what I should expect over the next couple of days. Made sure to have me come back if my pain level increases or I feel more and different discomforts. I felt cared about and will be going back. Thank you Doc!

The clinic staff were very caring and efficient. I made online appointments for myself and 2 of my kids. The Nurse Practitioner was thorough and explained things well.

Staff was extremely nice. The building was clean. The NP that saw me was so outgoing and caring. It was a great experience.

My experience was excellent. I registered online and I was in and out within 30 minutes. Very thankful that I was able to schedule a visit on a Sunday morning. The staff was friendly and efficient. It was just what I needed when I wasn’t feeling my best.

Outstanding performance Outstanding customer service Outstanding treatment i thank you all respectfully Anthony Hopkins

Very friendly staff. The wait is usually short. I was in yesterday with my young son and the nurse practitioner was so sweet with him. Very good at making him comfortable and relaxed. I would recommend Midwest over any other immediate care.

I needed a physical for work and was able to walk in and get it completed fairly quickly. The staff was very patient and polite.

Very nice staff. Clean waiting room and quick check-in.

Went to the minute clinic yesterday in front of Walmart. Only waited about 10 minutes. The doctor/nurse practitioner, Anna. Was wonderful very friendly, very thorough. My overall experience was excellent

My toddler enjoys coming to the clinic when her regular Dr is unavailable. All of the office staff is friendly and caring

Have been here several times over the years. They are always professional and friendly. This last visit, I did wait for a while but there is a lot of sickness going around. They get you in and out as quickly as possible. Our society needs to learn patience and manners.

Outstanding staff, very kind & personable! I saw Stefanie Simmons who was outstanding! She took her time to address all my issues & concerns! She is very knowledgeable & comforting! I highly recommending the clinic to everyone!

My wife and I live in Germany and therefore dont have a primary care here. Due to issues, we needed to get some help. We decided to go here based on the reviews on Google and I can tell you it did not disappoint. The staff was extremely caring and helpful. They did not in any way dismiss what we were going through. Highly recommend this Urgent Care for all of your needs.

Carolyn is amazing! I do not remember the lady who did all of my childrens swabs for test, but she was awesome! You can tell she enjoyed her job. My kiddos didnt feel anything, she made them smile and laugh the whole time. Pediatricians should really take note on how this place runs! They listen to the parents, shows concern and care for children, they are gentle and their bedside manner is the best I have seen in 14 years! It looks busy, but you get in the back fast and out fast all while still feeling like everything was heard and treated! Carolyn thank you for all of your help, kind words and the care for my kiddos! You rock! The staff rocks! They have a very nice, clean and fun environment. A cute little play area for little ones and a TV. I am happy I found out about this place. Makes me never want to take my kids to their pediatrician in all honesty!!!!

I was very sick and from the desk receptionist to the intake, medical assistant to the exceptional nurse practitioner I was treated incredibly respected with smiles on their face and concern over my health and care at 100%.

Great service!! I pay cash and they gave me great prices. I had a deadline for my clearance and they worked with me all the way.Thank you so much midwest clinic 💓

I can’t say enough nice things about this clinic. The front office staff was very welcoming and friendly, the nurses and NP were the same. I never felt like I was wasting their time on a Sunday. Everyone was so kind and took great care of me. I went in because I thought I had a broken foot, I was checked over thoroughly and given X-rays. I didn’t wait more than 20 minutes. Fast and friendly. Thank you Midwest Express Clinic.

The team was kind and caring. Unfortunately I needed more medical monitoring than they could do at the clinic so was sent to the ER. I appreciated the awareness of the limitations the medical professionals had. They made the best call to send me to the er where I could be treated more extensively. Thank you MEC staff.

Had a great experience with the front desk receptionist, the nurse, and the provider I saw. My wait was really short and the waiting room and exam room were nice and clean. I feel like my issues were addressed and I left feeling like I had answers and a solution. Overall a great experience!

Polite, friendly, caring staff. I only needed an A1C test, but they made an effort to ensure there wasnt anything bothering me. They were very busy, but the wait still wasnt very long. Would definitely recommend! 😊

I usually go to Physicians immediate care and they had an over hour wait so I went to Midwest instead. I waited for about 5 minutes and was called back. I was in and out for about 30 minutes. Will definitely go back again.Update on different visit: I was in and out in 20 minutes and they gave me exactly what I needed. They listened to my concerns. They were all super friendly too.

Lovely staff and they even helped me find out if my insurance still covered me as i was unsure. definitely would recommend and dr farley is a very sweet lady; she must be a mom or something lol. this was my first time coming here and everything was smooth after i registered online before coming in!

Had a good experience. All staff was very pleasant.

Very fast service, everyone was very nice. I was called in to be seen before I filled out the 3 pages of paperwork. Excellent for a Friday afternoon.

I was having stomach issues for 6+ years going to Dr.’s and specialist with no answers,I consulted with the nurse here and she immediately got my a blood test and I was diagnosed with 5 days. Staff are very caring & it shows.

My daughter needed a sports physical, Midwest Express Clinic is very professional and convenient. Instead of waiting to get into your primary Dr because they are booked Midwest is the perfect go to. Staff was very friendly!

I really appreciate this place. Every time I’ve gone whether it’s for myself or my kids, we have always had a pleasant experience. The staff is great & we are always able to get to the bottom of what is the issue at hand! I will definitely return if needed! Thank you!!

I have went to a different urgent care twice. I knew I had a sinus infection and upper respiratory infection. All I wanted is someone to listen and give me antibiotics........and thats what Midwest Express did!Now that Im on the antibiotics (day 2) I am already feeling better. The doctor was great.....he listen to how I was feeling. Just hearing him say Im going to put you on an antibiotic was a sigh of relief!

Midwest Express is the best. The wait time is non existent. You get in right away. The girl at the front desk is always very pleasant and knowledgeable. The nurses and Drs are top notch. We love MEC

The people I interacted with at the clinic were so sweet and sympathetic to my situation. I saw the nurse practitioner and she determined I had a scratched cornea. She talked me through the everything she was doing to my eye and it was super helpful and empathetic.

It was a crazy busy day for the staff. They handled the workload like a well balanced team. Everyone was professional, kind, and caring. Not something Ive experienced in every urgent care setting.Great experience and a sound treatment plan was put into action.5 stars!

Love coming here. My doctor couldnt get me in. All I do is walk in. Receptionist are very nice. Doctors are great. Very clean and will always come back. Thank u to the staff.

Been in a few different times for myself, my son and husband. Every time have been seen by Mrs. Molly! Hands down the best! Molly takes her time and listens and gives us professional feedback. Friendly and short wait times even while busy. Good experience every time.

I visited this urgent care while staying out of town in an unfamiliar place. The staff were extremely helpful, courteous, and polite. I walked into a full waiting room of people that were very ill. It appears as though there were only two people running the front office however they were calm cool and collected under pressure. The doctor was very caring, knowledgeable and listen to my concerns. The staff worked very hard with the issues I had concerning medication‘s getting filled. And working with the local pharmacies so that I could get what I needed to start feeling better. I couldn’t be any more happy with my experience at this urgent care facility. Way to provide quality customer care!

I really love coming to this location everyone is nice and very helpful. Also Dr. Andrea R.is so nice and really cares about her patients she takes her time to explain everything. I would definitely recommend her. I give her a 💯percent!!

The intake nurse the nurse practitioner were awesome quick and caring personnel

Everyone there was friendly and professional. I didn’t have insurance so they did everything in their power to keep my bill to the bare minimum. From issuing generic prescriptions to foregoing non-essential testing. I highly recommend going there before anywhere else. Feel better quickly!

I’ve been a couple times and every time , short wait times and providers are great. I had stephanie this time , had Brian last year. Both are awesome . My Dr is in Homer Glen so if i need to get in for a cold or whatever , they make it very convenient!

Very pleasant ladies that check u in. I was in and out which I liked! I like how they listened to me and why I was there and prescribed me antibiotics. Very nice and clean place. I will definitely go there from now on.

I was here from out of town and had to take my baby here twice. Each time, the receptionist and doctors were amazing! My baby even enjoyed his visits despite being sick :). Don’t hesitate to come here if you need to be seen quickly! Wonderful place.

I had to bring my son in for pink eye on Mother’s Day. Not only did they treat like phenomenally (with giving him special goodies!) but they also had a rose for the mothers. Highly recommend! Very kind staff from receptionist to nurse to doctor! The whole process was efficient as well!

I was getting by a friendly receptionist who listened. And then I didn’t have to wait that long but it wasn’t very busy. I did check in earlier that day and went after 6:30pm on a Thursday.The staff was helpful and listened yo what my side was. I was met with the doctor not that long after intake and testing. And she listened to what I was going through and had good treatment options.I am glad that I was able to get a follow up as well being as it is a urgent care. And I could get an convenient evening time.The offices were nice and organized and clean. The wait room was also spacious.Update: I went in December at a busy time and was seen almost right away with online check in. When I seen the doctor about treatment she was very friendly-no judgement. Did a quick exam and asked if I had any questions. The staff there (nurses and reception) are very friendly as well!

This was my first time at Midwest Express Clinic. I used the check in option online. We were seen within 15 minutes of our check in time. The front desk receptionists were helpful & kind. The doctor was quick but informative & thorough. They gave my son a throat & nose culture & we had the results within 15 minutes. Overall, we had an extremely positive experience at Midwest Express. I would recommend Midwest Express to others & will utilize their services again in the future :)

Very convenient to pre register on line. Once I arrived checkin was quick. Wait time was less than 10 mins. Everyone I encountered was amazing, very professional and friendly. As I was leaving the lady at the front desk made sure I had my follow up scheduled and Checked to see if I had any other questions before leaving. I Will definitely refer you to family and friends!!! Thank you for a great experience.

The staff was very warm and welcoming. Interacting as if we’d known each other for years hands down my best experience. They provided me information step by step throughout my my whole process laughs and smiles were constant some I wasn’t use to but it made my visit!!

It was the most easy thing. I got in before my time and out in 10 mins. They listen to me and did what needed to be done and I can’t thank them enough. All nice and polite people working and just made you feel comfortable. Will be going back.

I visited Midwest express clinic this past Sunday. The entire staff are very friendly. I explained my symptoms and they knew the right questions to ask, to provide the best diagnosis. It is wonderful to have medical professionals treat me like they care and want to help me recover from my health issues.

Previously, I would’ve rated them higher but after the experience I just encountered, I will not recommend them. I was not prescribed enough medication (only given 120mL for a full week) and I needed 140mL. I called to inform them and they told me “I over took the medicine and needed to pay to be seen again” after the doctor can’t even do basic math. This doctor was Jenkins. The lady at the front who was ignorant on the phone when I told her I’m not paying again for their mistake, is named Ashley. They only care about $ and seeing you for not even 2 minutes.