Thank you to the team from the front desk, triage staff, and to the PA that all took great care of us on 12.30.24. They were quick to see us and precise with care and treatment. My family and I will come back for sure!! Happy New Year all!
The staff was amazing. Easy check in, short wait. The nurse and PA were so friendly and warm. They saw my daughter quickly and addressed her symptoms quickly. We were in and out in about an hour and before I even got home, they had sent her prescription over to our pharmacy and it was ready. I now have a new care clinic when we have an urgent need and cant get into the doctor. Highly recommend
I had a wonderful experience today! I was in and out so fast. And Lorraine made my experience 100 times better!! She is the nicest nurse I honestly ever met in my life. And the doctor Kim was really sweet too! I will be back !
I recently visited Midwest Express and I was highly impressed with the overall experience. Despite being busy, the wait time was surprisingly short, which is a huge plus. The clinic is very clean and well-maintained, creating a comfortable atmosphere right from the moment you walk in.One of the standout features is the wide range of services they offer, making it a convenient one-stop clinic for various health needs. The staff was professional and attentive, ensuring that I received the care I needed efficiently. I would definitely recommend Midwest Express for anyone seeking quality care in a timely manner.
Called around to the different urgent cares and Midwest was the only one able to treat my specific problem. Everyone was super nice and the doctor definitely knew what he was doing. He was super nice during the whole thing and let me know where he was going to be the next day in case I had any questions. 10/10 this is mine and my families go to urgent care from now on
Kirsten, Kim, and Monica were amazing! Their bedside manner made me feel so comfortable with my care. I was in and out within 30 mins, which was a huge plus! Will definitely be back, the care here is unmatched!
This place is amazing. The lady at the front checking everyone in made sure she greeted everyone. The nurse that took my son’s vitals was so nice and caring. The nurse practitioner was nice and to the point. She answered all my questions. This was on a Sunday as well.
I was my birthday that day and the first thing to do on my list was make sure I got the care I need and get out of there fast. Barely any wait. The staff was so understanding and helped each other out. The NP was quick and listened to me and my journey with past experiences and what medication worked for me. In the middle of the examination there was an emergency with another patient, but she didn’t forget about me. She came back pretty quickly. And I was out of there. Thank you! I am listening to your advice and stayed home to recover.
Overall the care was great and the wait was not bad for a walk in clinic. The medical assistant was very efficient. The Nurse Practitioner was very thorough and listened to us and came up with a great treatment plan. Will keeping coming back here!
I called this place and asked if they accept my insurance, they said yes. That is ☝️ one!I drove all the way there and at the registration desk gave the representative my insurance card and asked again if they accept this insurance carrier, she said yes. That is two!I started the registration process but when found out that the wait time is about an hour I left with an intention to come back next morning.I came back next morning and finished registration process just to find out that they Do NOT ACCEPT MY INSURANCE after all!How is that for a service?And then the person at the check in told me I have to pay before seeing a doctor and not after, like I will be running away if they ask me to pay after.Bad service. Then made me feel miserable.
Had the best experience with Loraine today. Came in feeling pretty down and she made my day so much better. Had some trouble getting some blood but she didn’t give up on my tiny veins. Definitely recommend coming here
My daughter had hurt herself while at school. So we went to get her knee checked out at this location. The staff there are very professional, caring to my needs and concerns for my daughter, and made my young child feel very comfortable during the exam! I would recommend this clinic to anyone! Thank you for being such a great group of professionals and caring the way you do for your clients!!
The staff here is absolutely amazing!! I will never go to any other urgent care. They’re great with kids and they just all around make you feel welcomed! No matter how you’re feeling they will make you laugh and walk out feeling better. Thank you ladies 😊
Every experiance here has been a great one! Love knowing that my kids are in good hands when we cant get to their primary care physician. The office is always clean and the visits are always quick and easy. The best part is that my little girls feel like they are being heard and that the staff takes good care of them.
Every single Midwest I’ve gone to has been such a nice experience. The front desk, medical assistants and doctors are pleasant, personable and efficient. The wait times have been reasonable. The cost was what I expected with insurance. I don’t leave a lot of reviews but I really appreciate knowing I’m not going to be waiting forever or dealing with crabby and/or impatient providers and their staff when my kids and I or sick.
Wait time was reasonable. Staff gave me the impression they are genuinely passionate about their work. Very polite. From receptionist to doctor on call, I was impressed. I would definitely go back for my annual checkups!
From the moment i called to the moment i left i was treated with the utmost care. Everyone was extremely nice and extremely caring. On 11/9/24 i interacted with the receptionist, xray technician and nurse practitioner and everyone was amazing. Will definitely be back for any future issues. Thanks so much for going above and beyond!
Great care! On New Years Eve had sinus infection and the care given was great. The staff was good at listening, caring for your needs and follow up.
I highly recommend Midwest Express Clinic! They were very helpful, courteous, and efficient. I needed to get a school physical for my son on short notice so that he was allowed to attend school. Midwest Express Clinic was able to see him same-day and were so easy to work with! Everyone who works there was very kind and friendly. We will definitely be coming back for any physical or medical needs.
My husband cut himself on sheet metal and we called our doctor and was told to go to immediate care which is costly. Midwest Express Clinic Urgent Care doctor was caring and gentle. He cleaned the wound and taped the scar. We were very impressed! And definitely coming again!
We absolutely love the Midwest Clinic in Bolingbrook! The front desk is so friendly and welcoming. The doctors and nurses really go out of their way to make patients feel comfortable. 💗My 2yr twins were very nervous and in pain from double ear infections and strep. The doctor took good care of them and made my girls feel at home. Thank you!! We will be back (but hopefully not too soon!) 🤪
I really appreciated the amount of care I received during my visits here. I struggle getting labs done and the team went above and beyond to make sure I was safe and comfortable throughout the process. Specifically I want to credit Ashley, Alicia, Kirsten, and Kimberly. I don’t tend to have good experiences in healthcare, but they made my trips here memorable for the best reasons. They are a great model for anyone working in healthcare and I truly feel like anyone under their care will feel the same.
Son had a sudden onset of extreme ear pain during his hockey game and I made an online appt right away, I’m so thankful that they were open and I hated that it was the last slot of the day. Everyone working there was so nice! I even needed to call to have meds sent to another pharmacy because our home pharmacy was closed for the day. They did it and even called the next day to check in on him. What incredible service. Thank you again ladies
Extremely kind, professional and knowledgeable staff from start to finish. Thank you for being quick and caring with my 5 year old niece who was not feeling well and was nervous to come be seen. I greatly appreciate all of you!
I was in a tremendous amount of pain, and they helped me immediately. As I am new to the US I found their service very comforting, the team is knowledgeable and has excellent bedside manner. Well done, and thank you!
This is by far the best urgent care clinic i’ve ever been to. The wait times are fast, it’s super clean and reasonably priced. I will definitely be back here for anything they can take care of. Thanks to everyone!
The staff from the front desk, the medical assistant, the doctor everyone was excellent! It was the best experience at an Urgent care we have ever had. They made my sick daughter feel so comfortable.
I’ve been to the Midwest Express Clinic a number of times and have never had a bad experience. The ladies, Ashley, Kimberly, and Monica have always been kind to me (as have the other people I’ve met there) and have been able to ease my worries about big or little things and answer any questions I’ve had. They are wonderful.
I could not get into my primary care office sooner than January, I was extremely ill and I knew I needed to see a doctor asap but didn’t want to go to an emergency room. I decided to book an appointment with Midwest Clinic in Bolingbrook which is 5 minutes from house. I went online and scheduled my appointment, that process was seamless. When I arrived to my appointment the receptionist was very helpful and friendly and since I pre-registered, my wait was under 5 minutes. They took me in the back and I met the nurse and nurse practitioner, I was not disappointed, with RSV, Pneumonia, Whooping Cough, Influenza and Covid on the rise I needed testing. They were quick and came back with my results right away, gave me antibiotics and I was on my way. One day later, I’m on the mend, I’m so glad I went, instead of suffering and taking over the counter medication which was not working and with underlining autoimmune diseases l’m glad I went. I’m also happy they accepted my insurance. I will definitely go again and I will refer others.
We came here for my daughters physical. There was no one else in the waiting room and very minimal wait to be seen, and the nurse practitioner was kind and pleasant. We were done in 15-20 minutes total. Very satisfied that I chose this place!
Had a wonderful nurse and doctor while visiting yesterday (1/14). We were in and out with a diagnosis within a half hour! Thanks!
I love the Bolingbrook location and have been to many locations and this is my absolute favorite . Kim, Kirsten and Monica did an outstanding job at my visit. They were very professional and personable. The clinic was also very clean and organized. I appreciated the detailed information I got from all 3 of them! 10 out of 10!
Midwest Express Clinic in Bolingbrook deserves more than 5 stars! Staff is the definition of excellence! From start to next day follow up phone call, care is the best. All medical facilities should take lesson from here ... treatment here is the phenomenal! Thank you all for your excellent care!!!
I definitely did want to give them 5 stars however, the wait with 1 person in front of us was a bit over an hour for a quick sports physical to get in and out. Not much communication from the front desk, until I asked. Why has my daughter been waiting this long!!!The price definitely was nice $30 but I value my time more than my money. I would rather pay $60-70 and be out in 15 minutes, then $30, and be somewhere more than an hour.
Upon reaching the express clinic of the Midwest I was greet by a very friendly ginger named Kirstin and her steed Monica. The two MA’s and the provider provided nonstop top notch care for my child 5 stars all day! Thank you for the extremely fast and caring service!
The staff was pleasant and professional. The doctor prescribed medications and I also notified my GP. My GP was in agreement with all that was done for me at Nidwest Express Clinic.
We love this place was in and out it’s better than going regular doctor visit when sit there for an hour waiting to be seen. I think we were there about fifteen minutes. Doctor was great and so was reception. Thank you
I was a walk-in and I was taken in after only a short wait. I met first with the triage nurse and then the doctor. She diagnosed my condition. I am very happy with my experience at Midwest Express Clinic.
They are not even worthy of 1 star. We went to Midwest Express at Bolingbrook on Feb 9th around 7pm. We waited for more than 30 minutes and then they told us there was no doctor in the clinic at that time, only the nurse was available. One nurse did the temperature and blood pressure check very fast and another nurse said youd better go to emergency care since we dont have any machines here to check. So they did nothing still charge $246.Dont mention the custom service, it is another joke. Every time call custom service, they need take a couple of weeks to investigate but not any result. Just suggest we call another phone number: 312-212-8124, which never answer the call and only asking leave messages without call back. It seems a black hole.
I just want to say that I had the most pleasant experience due to the amazing vibes and bedside manner provided by Tiff, Lisette, and Kirsten.These 3 women went above and beyond taking care of me during my visit. Thank you for all that you do ladies ❤️
NP James Lee and the ENTIRE STAFF!I was diagnosed with COVID and in so much pain. The receptionist and nurse assistant helped me to my seat and within less than 10 minutes my name was called.James Lee/ NP was a blessing!!! He LISTENED! He made sure my questions answered and he truly the definition of a True NP!THE ENTIRE STAFF IS...AWESOME!!! ⭐⭐⭐⭐⭐ COMPASSIONATE!!!⭐⭐⭐⭐⭐PATIENCE!!!⭐⭐⭐⭐⭐⭐I would recommend this facility to my entire community here in Bolingbrook.Thank you all your kindness that was extended to my husband and myself. GOD bless.
First couple times I came here were great, but my last visit put a sour taste in my mouth. I was given a really strong antibiotic (ciprofloxicin) for a possible uti (key word possible). Come to find out I had a completely different infection. At the time I didn’t know how bad floxicin medication is for tendons otherwise I would’ve mentioned a previous injury I had to my achilles. Instead of Aneka ( I believe that’s her name) asking me questions to see if the medicine would be a good fit for me she just went ahead a prescribed this black box warning medicine to me (knowing there was a possibility I could have something else)Since visiting here I spoke with 2 separate doctors and THEY BOTH AGREED it was stupid to give me that drug without knowing for a fact what I had infection wise. One of my doctors literally looked at me like I was crazy when I mentioned what was given to me. Because of Aneta or Aneka (whatever her name is) I’ve been out of work since November 1,2024 (due to adverse effects from the cipro) and I’m currently not getting paid. Both doctors agreed I should’ve been given a milder antibiotic until it was for certain what I had.One of my doctors literally said “was she a PA or NP” and when I said yes she shook her head in disappointment. I guess there’s a reason aneta isn’t a doctor after all. When I came back to Midwest I tried to speak to Aneta but she wasn’t there. I ended up talking to a red headed pa (I think her name is Casey) and she of course backed aneta and wouldn’t give me a straight answer when I asked about her opinion about if it was appropriate or not for me to be put on cipro. Then she had the nerve to say she’s a straight shooter. Meanwhile she’s giving me political answers to not throw her colleague under the bus. From now on Aneta you should probably vet your patients better before you prescribe serious medications like black box warning meds smh.The only redeeming factor about this place is some of the medical assistants are nice (like Sarah the Filipino girl at the desk) . Don’t come here unless it’s something minor!Edit: After making this post you guys had the nerve to charge my card without my permission!!!! What are the chances I make this post and happened to be charged by you guys same day. Yall are shady AF
Thought I broke my thumb and came in to get an xray. The x-ray tech, Tiffany, was sweet and professional and made my whole experience so much better. She took me from triage to X-ray and then after I saw the friendly provider, Maggie, I got the pain relief I needed. Everyone was so helpful and caring and I will definitely go back to Midwest Express in the future.
Aneta B is an outstanding physician who consistently exceeds expectations. From the moment we arrived, the check-in process with Keko and Tiffany was seamless and welcoming. Tiffany was incredibly helpful, guiding us through the necessary tests and vital checks. Dr. Aneta took the time to address all of my questions with clarity ,not only for me but also for my son. Additionally, her thoughtful follow-up on the phone with my wife at home demonstrated her commitment to patient care. If youre seeking a dedicated and knowledgeable physician, look no further than Aneta B.
We came in for a physical for my son; everything was well organized from reception until the end of the visit. And we were out in less than 30 min. Great service, thank you!!
My daughter went here for physical exam for her sports requirement. The service is really fast and they’re friendly people, very accommodating. Overall she’s satisfied. Thank you 😊
Great experience! I brought my son here for a sports physical. Everyone from the front desk to the doctor was friendly and helpful! Highly recommend!
Quick and easy way to get a TB gold test done for nursing school!! Staff was super nice and helpful.
From when I walked in the whole experience was truly outstanding. Everyone was warm and professional. I saw Monica first and the experience with her is the first reason thatI will be back.
This is our second year bringing my grandson for school physical both times everyone was professional and extremely kind. The walk-in process was seamless. Thank you for such a great Midwest Clinic
Fantastic customer service, easy and affordable! Tried booking a work physical through Duly health, and had a 3 week wait, went to Midwest Express Clinic and had same day service. Friendly staff, excellent facility.
Worst experience ever. Lost my lab results (for a serious injury that was dangerously worsening) and did not care to pursue it until I came in person. Hung up on me after having me on hold for 40 minutes and didn’t even bother to follow up. Then the receptionist said she didn’t know I was there for an appointment after the doctor LEFT for the night bc it didn’t pop up . I told her when I walked in but she of course couldn’t find any of my records after I filled them out for myself and kids last time . My daughter was suffering and this is the treatment we got. Waste of 2 hours and gas money. Worst bed side manner to boot. Never again!
I went last Saturday night. They told me it was just viral and there was nothing they could do, despite me telling them I had burning in lungs especially when I coughed. They just rushed me out.I got in to see my doctor thankfully Monday morning. Turns out I had a respiratory infection and am on a slew on medications.
Really nice employees and physicians, fast and reliable results. Thank you definitely is an walk- in and out quickly when I visit, I love it!
Quick and affordable service. Went there for a urinalysis without insurance but the price is very reasonable. Glad to have one around me!
One of the worst medical visits I have experienced. The provider that I saw was very dismissive and ignored my concerns. She barely spent 5 minutes with me before sending me away. I had many questions and fears about my issue since I have never experienced such a thing before and she failed to actually check me out. I do not reccomend.
Midwest Express Clinic Urgent Care was a great, fast, professional experience. I will definitely go back and bring my children if needed! Thank you.
Aneta and Lorraine were friendly, fast and for the cause! They were so kind and re-assuring, which was very helpful, not to mention I was in and out within an hour! Thank you team
The moment you walk in they are so kind and friendly. Everyone made me feel like they cared for me personally. I highly recommend them. They made my experience less painful. I was in a lot of pain.
Everyone there so welcoming and nice! The receptionist was telling me how many people were in front of me without me even asking! The were so comforting to my son even when I couldnt. You can tell they are really dedicated to their job. Im so grateful I chose to go there. Thank you so much!!! We need more people like you all!!!
Staff was very nice, I was in 2 times in one week for separate issues and was treated well.
Very friendly, knowledgeable staff, eager to help, thorough examination and explanation by the Doctor which released my anxiety as well as stabilized my thoughts of management to one direction, thank you!!
Quick and Comfortable atmosphere! Nurse practitioner was very understanding and informative and Monica was amazing with my blood draw, i barely felt anything! Thank you ladies
I brought my daughter here for a suspected, and confirmed by x-ray, broken finger. They were very fast, even without an appointment. My daughter actually remarked on the way out that the staff here were all exceptionally nice and she would come back in a similar event.
Very professional employee’s. Came in for a dot physical and was in and out in no time! Definitely will be going back for other services in the future.
Great staff! Quick and easy. Grateful they got us in and were so sweet with my 3 year old
I went in for a work physical; everyone from the front desk to the nurses to the doctor were excellent, very friendly and helpful.
Great care.Nurse takes the time to explain everything.Registration was very easy.Ashley, Dr Wilson, Tiffany, chris was very profesional and takes the time to treat all your symptoms.I appreciate everyoneThank you
I love the nurses and the Drs are all great and have great relationships with the patients, your not in there long, the Drs listen to you and not just see the push you out the door. LOVE THE STAFF.
Very good clinic, they saw us very quickly. The staff and doctors are all professionals in their field! Thank you!!!
Everyone was so very pleasant and helpful.They all were so nice and pleasant I can say it was a very great experience.Thank you for being there!
5. it was amazing, i felt very supportive and not judged. i felt like my concerns were heard and understood. i felt that they explained everything to me in a way i understood. i feel like this is a great team of women who know what their doing and they love it. i would recommend this facility to anyone. keep up the good work ladies! i would like to shout out madison for making sure i got seen that day, we were having trouble with my insurance and she figured it all out. she was very kind and helpful.
This place sucks.I paid a hundred dollars for them to give me a piece of paper, and then ultimately lose my records, asking me to pay a hundred dollars again. I wish I could give him less than one star.
We took our son here for a sports physical. The visit was only about 30 minutes which was great. The office was nice and clean and everyone there was nice and knowledgeable.
First time at this location and it went just as smooth as the other locations. In and out for a strep test for my son. Staff was great, very friendly
I needed medical help during my primary doctor”s vacation and got it at this clinic. The phone call was answered immediately, all the questions answered promptly, got the appointment in a couple of hours.The receptionist and the nurse who took care of me were polite, helpful and professional.I am grateful for the help I received timely and with great care. Thank you.
The Midwest Staff is great with a clean facility. Natalie is very kind and helpful, she takes her time to listen to your needs and always do the best she can to help.
Fast and easy they gave us the best care even though we arrived 15 min before closing time.
I failed to obtain a sports physical. My daughter needed it asap . I called and was told they only take walk-in and it would 30.00 . Greeted by a friendly receptionist. Within minutes a nurse weight her ,took vital signs and completed a mini vision test. We waited in the room less than 3 minutes the doctor walked in and completed a thorough physical. I felt she was efficient and the physical exam was more comprehensive than with her regular primary care physician, To be honest this was well worth my 30.00 ! Thank you to all the staff.
Close proximity to my home, pleasant office atmosphere, efficient check-in, professional & caring triage, cheerful, knowledgeable & caring physician who promptly diagnosed and took care of the problem. I will definitely go back when necessary.
The sweetest and nicest people .. The girl at the front desk was a big help. I thank you all for your kindness and knowledge
The fastest immediate care Ive been to. Clean and great staff.
The doctor was friendly and nice and so was the nurses they are wonderful they take care of everything is going on with you , if are looking for a clinic go to midwest express clinic
Honestly, this is our 3rd time visiting since this location opened and they have employed some of the nicest people Ive ever had the pleasure of dealing with!!!! They make me and my daughter feel comfortable, safe and listened too! The facility is always spotless, overall it always exceeds my expectations. They also have the greatest goodies for the little ones to pick after their appointment so thats always helpful motivator. My daughter still has on her crown from her appointment yesterday afternoon!!! Could not recommend this more highly!
My daughter and I went in for a sports physical everyone from start to finish was super nice, helpful, and efficient.. Donte, Lorraine and Dr Kevin thx you
Everyone in the office was so friendly! Check in was easy and quick, and we were seen with very little wait.
From the moment I called this location they were very helpful! Quick and great attentive service! Highly recommended!
Keko, Tiffany and Maggie are the absolute BEST!! No one looks forward to emergencies but they made it comfortable and effortless!! Wont go anywhere else ever again 💜
My visit to Midwest Express Clinic was very pleasant. The staff members were friendly and helpful. I was a walk-in and they had me in and out in a timely manner. The exam was thorough. No complaints here. I will definitely be using them again.
I appreciate the friendly service from the moment you walk in to the moment you walk out! I get all my questions answered and leave feeling better than I came in. I would recommend this place to my friends and family.
The doctor I saw yesterday was very excellent and helpful!! She gave me the medication I needed to help my coughing spells. It works and I feel much better than two weeks being so sick. Plus we are on spring break vacation - now I can walk and enjoy the rest of the vacation. Many thanks to that doctor and her urgent care for their excellence services! Happy Easter! ❤️
They provide excellent, professional service once you come in through the door. Friendly staff! Clean facility. Fast check in and out. Awesome experience!
The staff is really helpful and friendly. I would highly recommend going to this clinic if u want good care. Please give them a call to check if your insurance covers the expenses. It was a really quick check in. Nice nurses and staff.
Amazing service! Staff was so helpful and friendly. I highly recommend going there. Wait time was minimal! They made me feel comfortable and eased about my injury.
Monica and Shauna were so incredibly sweet!! I was super nervous because I was cleaning my ear and lost some hearing, but Shauna was so incredibly kind and reassuring. She made me feel so safe and comfortable, and she was very thorough in her care plan. Everyone was honestly so kind throughout the whole process, and I was in and out fairly quickly.
Friendly staff that listen to your concerns and makes sure you feel included in your health care decisions.
Great, the experience was lovely and the employees were the nicest people ever ive been here for over 3 years and ive never had a problem
The physician I saw was very nice and pleasant. The staff were awesome.
The assistant girl, who takes vitals and the first stop in, was so friendly. Made conversation that wasn’t awkward
Horrible experience. My concerns were ignored. I was talked over, embarrassed. I felt rushed to be given a prescription that I didnt need. I would not return here.
My experience was great it was my first time coming to this clinic the staff were really patient and nice they really took care of me!!!
Very caring staff!! I wad diagnosed perfectly by the nurse and doctor.
My husband was sick for a week and he was trying to find an immediate care place to be seen without any luck so I started looking and found Midwest Express close by.It was very easy to make an appointment and register him.He was very very impressed from the quality of the care he received,the knowledgeable people working there and the process itself.Highly recommend place.
Made a last minute appointment on website, and very glad I chose this place- everyone was very pleasant and helpful as they should be but this was AUTHENTIC. Loved their creative way of listing their team on the blackboard wall and also their provided services. Nurse Practitioner/Dr was so nice, appreciated her guidance. It is nice to have a place like Midwest in our community.
We are very happy with the service we received from Midwest Express Clinic! Being that we were out of town, we really didnt know what to expect. They went above and beyond while caring for my son who was super sick! They were short staffed so the tech was taking care of the front office and doing my sons Covid and flu testing. She was very kind! Nurse K was also very kind once we saw her. She was very thorough and explained everything in detail.After returning home back to STL, she had called to check on him and also ask if he left his hat there. She mailed his hat along with some sweet treats! That was so very thoughtful!!! ❤️If you need an urgent care, this is the place to go hands down! You wont regret it!
I went to MEC yesterday to have an ear lavange done. It was my first time there and the experience was awesome. From my reception, to the procedure, everything was smooth and pleasant. I highly recommend MEC to anyone living in Bolingbrook and the surrounding area.
Best immediate care experience I’ve ever had. Great staff, great provider. Thank you!
The NP who took care of me was super sweet and was easily able to detect it was a problem that could be solved with medicine. They also treated me very quickly. I was only in the waiting room about 10-15 minutes and it was pretty busy when I walked in.
Very friendly service and doctor was great listening and taking care of my issue.
This is Our go to clinic in Our Non emergency situation and it is always a pleasant visit. The clinic is always clean and the wait time is very timely. And in addition to the staff We never encounter a mean staff. So thank you for all you do guys!
I was in and out in a timely manner. The entire staff was extremely friendly and efficient. Would def visit this clinic again if needed!!!
Over an hour wait for my wife to be seen with an appointment. Yes we understand it’s walk-in but it was not busy.
3 top notch professionals staff this clinic. Very impressed with the receptionist, medical assistant, and nurse practitioner. They worked together and solved my problem quickly and correctly. Awesome job by this team....Girl Power in Action. I highly recommend this clinic. ❤️
Outstanding and professional ! The staff was attentive and helpful, making my experience exceptional thanks Dr Kimberly!!
I came here first thing in the morning when they opened one day and was seen within 10 minutes with 4 people ahead of me. I was seen by a tech/asst first and then nurse practitioner. Both were very nice, friendly, and compassionate. I will definitely come back here the next time Im sick.
We needed a last minute sports physical and Midwest Express Clinic saved the day. The process was very easy and the cost was very nice as well compared to others in the area for the same service. The staff was attentive and prompt which allowed me to obtain the sports physical for my son and continue with my busy schedule. Thank you Midwest Express Clinic for the outstanding service. I am very glad you are in the Village of Bolingbrook
Yesterdays visit was AWESOME! Still, as I said in a previous post, your clinic hands down, beats a visit to the ER! Hell, sometimes even a visit to my primary doc! Im greeted and treated by wonderful staff. You all ROCK!
After our now 2nd visit, I had to leave a review. The Doctor and staff are so patient and thorough. Fast, easy, close! They’ve successfully treated my child each time. Not really the place you WANT to go, but I’m sure we’ll be back!!!
Apn Kati really made me feel very good about her being my caretaker, very informative and patient. Didn’t over talk me or rush me out! I only want to see her when I’m in need of medical attention! Front staff was also very pleasant as well And back staff overall great experience for my first time at this location!
This place is amazing! Took my 6 year old last night around 7pm for a really bad ear ach. Couldnt see her doctor until late the next day. We walked in without an appointment. Was seen right after I filled out the paperwork. Both ears were infected, so she sent a prescription over. After picking up the meds, we were home with in an hour. Shout out to the triage nurse and the receptionist (didnt catch their name) and the doctor, Kimberly. All really nice and helpful. Definitely recommend, especially if you cant see your normal doctor sooner.
Midwest is truly the best. Fast, friendly and excellent medical care. Leslie, Maggie and Mike were truly the best. Now that I have found Midwest, I will not go anywhere else.
Very friendly people who are willing to help me with my health problems.
Recommend this clinic the care taker is understood my concerns and advised wisely regarding meds and precautions
I went because of an issue I have had for over three weeks in my foot. We spoke in detail about the issue, they followed up with identifying the issue and recommended a battery of prescriptions. I will, if need be, go back. Very professional and personable.
I absolutely love Midwest Express Clinic Ive been loving there treatment! I can always depend on Midwest Express Clinic doctors and staff to help me every visit with the highest medical knowledge. Ms. Greenfield and Nina deserve a raise, they are a high level medical doctors. I truly appreciate your hard work, if you want smart doctors and trust them this is the spot. Much love and respect Midwest clinic ❤️
The clinic was very easy to get to and the receptionist not only was beautiful, but she was very professional And very tentative to all of my concerns and questions, and the doctor was outstanding not only did she give me a physical she also gave me advice on how to maintain my health kudos to her. They told me it might be a wait but I was in and out within 30 minutes that’s unheard of in the medical industry thumbs up.
Dr was super helpful. Everyone was caring, which made the experience better with a super sick little.
This was my first time here, they got me in and out quick, very professional as well.
I usually visit other locations for a B12 shot and recently discovered this newer Midwest Express Clinic in Bolingbrook, which is closer to where I live. The office is very clean and the staff are friendly and professional. Masks are also available if you desire one. The check in process is easy and they provide your needed services expeditiously. I would definitely recommend this location!
Great experience overall and it was my first time. Yemi at the front desk, Gina who did one of my test and took my vitals and the nurse practitioner( Magdalena) were all very sweet and professional. If you need your school/work physical done I definitely would recommend this place, because I did not spend that much time and the whole process was seemless and quick.
Everybody is treating you very well. And miss Monica goes the extra mille. And everyone.
They are very very polite! They get you in and out Quickly and they assess all your needs and also check in on you afterwards!Great People Great Place 🫶🏽
Wow-Really glad I brought my child into Midwest Express in Bolingbrook. My wife and I have been doing fostered for 9 years and it is extremely difficult to find dependable healthcare outside of going to the ER that accepts youth care insurance.We were able to secure an appointment on a Sunday to get treatment for an ear infection. The staff was kind, compassionate, and knowledgeable. I will definitely come back to Midwest Express in Bolingbrook!
Absolutely love this place ! I’ve been to another location and it was great so I decided to come to this location . This was my first time here and it was great the doctor was really knowledgeable and very caring . She was straight to the point in the best way and I appreciate her for that. The nurses were very nice as well and very helpful . I will definitely come back. This will be my go to from now on
Had a great experience getting the care I needed. Was easy to get an appointment, although walking are welcome. Was seen quickly and got meds that had me feeling better the next day. So appreciative!
My son was having a fever I went there. The service was fast and very efficient. Definitely will come back when I need it.
Not only were they able to remedy my issue, but everyone was so kind!
Great staff great customer service at 57 I still got a lollipop, now that takes me back.Thank you
Registered online ... was in and out in 20 minutes! Dr Kimberly was knowledgeable and listened well! Told all my friends about this place! So glad I didnt have to wait hours like most immediate care centers!
Staff & Practitioners are so kind and professional! They really care about you as a patient and person. I cannot say enough great things, I am so thankful everything you guys do for me! 🥹🫶🏽
The Physician Assistant and her staff were superb! Efficient and professional services. Unfortunately my family has been sick for a couple of weeks but fortunately both Midwest Bolingbrook and Willowbrook have been there! Hope to not see you soon! 🙋🏻♂️👊🏼
My experience here was great everyone was super nice and professional. I did a walk in and i probably waited 10 minutes at most before I was seen. I totally recommend coming here.
This was my first time at the clinic, and I had a wonderful experience. Monica at the front desk was so friendly and helpful and the staff who took care of my problem could not have been more professional and courteous. I will definitely go back, should the need arise.
This is our 4th time coming here and we love it. The 2 doctors we have seen have been really good.
Great service, easy to register and an overall great experience
The place was clean and very efficient process. People were nice and took the time to talk and find out about about you. Ill definitely be using them for my urgent health care needs.
Everyone was very kind and pleasant Im just waiting to get a different antibiotic because this one is not strong enough
My first visit went exceptionally well, everyone there including the doctors were so friendly & cool you would hardly believe you were @ a clinic, it feels more like a upscale doctors office & the place was clean as a whistle, & very efficient ,i wouldnt hesitate to recommend everyone I know & dont know make a visit......NICE
The staff were all extremely friendly. The level of care was above and beyond. I’m very grateful to have found this group and highly recommend them!
Very clean office and little wait time ,very friendly staff and the dr was also food
The staff was very professional and the facility was immaculate. I have a regular GP but he is closed on the weekend. I wanted to receive a medical opinion over the weekend. I will mot hesitate to use this facility again.Thanks for your help and I am getting better.
Booked online. Walked right in. Waited just a few minutes. Vitals checked. Had COVID and strep test done. Doctor came in. Let me know everything was negative and to take some meds otc. It was probably the most painless easy going doctor appointment I ever had. I was in and out in under an hour. Will be back for sure!
My experience at the clinic was exceptional! Nimra is such a delight! The doctor was professional, with an excellent bedside manner. The environment was clean and comfortable. I would recommend the clinic in Bolingbrook to my family and friends. Please keep up the excellent care!
The medical assist Nimra did a great job. She was very welcoming and kind to us. My mom was fully satisfied with the visit. So glad to have a clinic close to home!
I was very impressed with how welcoming the front staff.Also the wait time to be seen was very fast.The medical staff seemed to be very caring about the medical reason i came in for thank for that.
Came for a physical and paid for it at the clinic. 5 months later they send me to collections for not paying.
I love coming to this express clinic location. I go on my break from work and they see me so quickly that I’m able to get in and out on my break. VERY efficient and convenient and I totally love that! Highly recommend them.
Very nice doctors and nurses. Made me feel welcome
Very compassionate to how you feel, and great bed side manner
Very professional and friendly staff, from the registrar to the triage nurse to the NP. They were quite busy but managed to stay efficient and pleasant. Definitely a well-run clinic!
Absolutely amazing kind and caring staff if there gonna be a little bit they come in n give you a time n it’s usually on point I will definitely be coming here from now on
I came in because of a hurt ankle. Had x-rays done and found out It’s not broken, but here is a referral so that you can go see an orthopedic. The referral is absolutely useless because nobody will take it. Call my primary doctor to find out that he needs to see the x-rays. Midwest will not give out the x-rays and so I am back at Square one again. Oh, but now it gets better because my insurance doesn’t wanna pay for another set of x-rays. Waste of time and money.
The staffs are always nice and caring and the place is always clean
Excellent service! Very friendly staff.They are attentive to your needs and concerns.I will be returning here in the future.Highly recommend this medical facility.
The staff were friendly and professional. The wait time was very short. I highly recommend Midwest Express clinic and will definitely come back.
Always nice people fast serviceGood doctors
This is a great clinic to go to the staff are very efficient very informative...The front desk young miss very welcoming and polite. The area was very clean I didnt had to wait for too long...And yes I would definitely recommend Midwest express Clinic
Best urgent care to take your family for quick medical work.. from physicals, pregnancy test, std screenings, Botox rashes, dislocated fracture, ear infections, etc… I definitely recommend it. They are also super nice and helpful.
They were able to get me in rather quickly. I did my pre work online prior to arriving which sped up the process. They asked the right questions pertaining to my visit.
After being turned away by the Willowbrook location because of a printer issue, I was so glad they recommended me to the Bolingbrook location! The staff here is amazing and super communicative. Short wait and a great and clean office!
Very clean environment and they are very fast. The doctor and the nursing assistant was very fast and great communicators. Will definitely go back when I need some fast service.
Kim is great and so are the girls. Easy and quick to make an appointment online. Clean and nice inviting place to go.
Very quick service and friendly staff.Nurse practitioner is very knowledgeable and suggested medication was very helpful and my sun felt quick relief and recovered soon after that.Thank you.
I had a pleasant experience at the Midwest Express Clinic. I was on time and the doctor saw me within ten minutes after arriving. The whole experience was finished within a hour.
They are always so pleasant and efficient!
The NP was phenomenal! The receptionist was great! The medical assistant, who took my vitals, was not welcoming at all!
I was seen fairly quickly and was able to get a diagnosis. Staff was very kind.
Bolingbrook location always very friendly and professional and Fast service too.
I was glad I went in out friendly staff and kind. Thank you for your service.
I have been here 3 times and so far and this place is really a hidden gem. Never a long wait, receptionist and doctors are so nice and professional. I definitely recommend if you are in the surrounding area and need to be seen.
This location is very caring and experienced. They go above and beyond to help.
Hi I went to get my physical done for my job and Justice the medical assistant working at the front desk was so pleasant and absolutely amazing with her customer service and the doctor who took care of me was also amazing! I really recommend this place if your in need of medical help.
Superb service, Dr. Kasey is an exceptional provider. Thoroughly explains everything with detail! and you can tell she cares about her patients! You’re not just a number.
Had an appointment and got me in right away. Prescribed me an antibiotic and I’m feeling much better. Staff was super friendly.
The facility is very welcoming and clean. The staff is very friendly and attentive to providing the best care. I was treated right away and did not have to wait.
I was a walk in and was seen very quickly. Everyone was extremely nice and professional. I’ve already recommended this place to everyone.
Quick, courteous, professional, and helpful.Great staff!
Quick, easy, knowledgeable and friendly staff. They were very thorough with understanding the issue I was having and came up with a couple solutions to help me. I’ll go back!
Doctor is just plain awesome. Easy check and and quick in and out. Thanks.
This was my 1st time visiting the staff was very pleasant I felt very welcomed they treated me like a part of the family my doctor was very concerned about me and that made me feel cared for I would recommend Midwest Express Clinic
Excellent service, prompt and polite staffThank you 😊
The staff there is very friendly and try to get you out as fast as possible without taking away from the quality care they provide! I highly recommend them!
Very nice people and it’s a very clean place
Visit was very pleasant and the service I received was beyond any other clinic I have visited. You won’t be disappointed with the treatment you will receive.
Friendly staff was welcome, efficient and thorough. Went for my child’s sport physical but would go back for any service in the future!
This place is clean, they are friendly, they are quick, & very helpful.
Great service! I was in and out in 40 minutes with test results and everything. The nurse practitioner listened and gave me valuable advice.
Quick service, friendly & knowledgeable staff, professional & caring medical personnel. A wonderful experience, as far as doctor visits go 😃😃
The atmosphere is great, the PAs are great and listen to you to make sure they get the best care you need. Doctors are great and listen to you without rushing you out the door.