Open Water Medical Beaufort, NC

1620 Live Oak St, Beaufort, NC 28516, United States
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Open Water Medical Beaufort, NC
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An
Review №1

Dr Doug Lamb is SUPER nice and takes his time with his patient. He listens and talks to they to understand what the root problem truly is. Has a great since of humor. And he knows how to make his patient feel that they are important.Thank you so much for your care this past 1 1/2 years.

Na
Review №2

Open Water Medical in Beaufort offers unrushed, ongoing medical care that treats the whole patient. They truly strive to learn about each patient’s medical needs, and they know what to guard against long-term for anyone with chronic challenges like type 2 diabetes, high blood pressure, etc. My recent visit with Doug Lamb in the Beaufort office found him to be thorough, straightforward and always kind and pleasant. He pays close attention to my lab results, and flagged some areas I may have overlooked that had changed since I last had labs taken. I truly feel he is looking out for patients’ best interests and long term health. Great doctor and good man.

pa
Review №3

Complete physical. Everyone was very helpful. Services were done quickly & efficiently. Checked all immunizations were up to date and any tests needed scheduled. Doug answered all my questions and addressed my concerns

De
Review №4

Dr Douglas Lamb, PA, was so helpful today. He really took the time to discuss my issues and offered practical solutions. Thanks all.I had a great visit with Dr Kerry Willis, MD today. He is knowledgeable, caring and listens to your concerns. I recommend him to anyone in the community.

Sa
Review №5

Visit was good, other than the wait. A 9:00 AM appointment should not have an hour & a half wait. Doug was very nice & professional.

My
Review №6

Only a few minutes wait time . Friendly family atmosphereDoug Lamb P. A. is very knowledgeable and I enjoy talking with him . The girls in the office along with Doug make a great team .

Ro
Review №7

Alicia at open water medical at the front desk is a very, very strong part of their communication with their patients and doctors. She has gone over and beyond to help others including me and my spouse thank you Alicia for everything you do we greatly appreciate you.!

De
Review №8

Dr. Lamb and staff are wonderful!He really listens! Takes his time but I was in and out quickly.

St
Review №9

Today I had my initial visit with Jennifer Ruffner, FNP. I was looking for a new physician, due to my previous doctor retiring from his practice. I have to tell you, I was not disappointed with this office or Jennifer Ruffner, FNP. They were very thorough when doing my paperwork and getting my insurance information from me. Jennifer Ruffner, FNP listened to my concerns and went over my previous medical history. I also had a severe case of bronchitis when visiting today. It was diagnosed, medication was prescribed along with a follow up appointment in a month. The office was not overflowing with other patients, they were all there for their appointments, just like me. Just the kind of place I was wanting to take care of my needs now and in the future. Extremely pleased with my initial visit. First class all the way.

Ab
Review №10

They know your name and your health patterns... when you call in,,, when you walk in their door. Incredibly responsive and caring. Doug exemplifies their moto: We are each a person, not a number!

An
Review №11

Ill be happy to share my experience with Open water facility, when I first got there the ladies at the desk were super kind courteous polite and patient with me, the doctor was very concerned about all my issues and I think God for putting such great caring people in my life today, they all deserve gold stars and kudos balloons with confetti $100 gift card and $100 gas card and do not forget the cupcakes

Sk
Review №12

First appointment Very comfortableIt was a great change from my former Drs medical care that is also in Beaufort.

Ch
Review №13

I always get a good explanation of what is or could be going on with my body when things feel “off”. And I always get in quickly. I wish every clinic and hospital were like going to Open Water Medical.

Ti
Review №14

Everybody here is so friendly and helpful. They care about their patients and listen to you, most places do not.

Ch
Review №15

A great little clinic, I was able to be seen promptly as a new patient and will be returning to Open Water as my primary care provider.

Ma
Review №16

Dr.Calvin Parker is an awesome primary care physician at Open Water Medical in Goldsboro. He is very attentive to you as the patient. He not only listens as you speak he Hears you! He never rushes your visit, he’s always listening and asking about your health and life. He has gone the extra step when I have a concern or question concerning my health.Lastly, he is one of only a few primary care physicians who knows about my rare medical condition and helps to manage my care. Therefore I only have to see my specialist every other year.I’m pleased that this office found Dr. Calvin Parker to take over the location.So if you’re looking for a primary care physician who is very knowledgeable, kind, caring and a great listener then you need to become a patient here.The overall staff here are awesome from the front desk greeting you with a smile and warm welcome to the nurse who takes your vitals with kindness and respect.I’ve been a patient at Open Water Medical for over 6 years now and He is by far the best physician I have seen!

Sh
Review №17

Love the team here. Doug really takes his time with you and doesn’t rush you in and out. These are my people 😀

Er
Review №18

This is a review of the Open Water Medical Newport office.Recently the staff had a major change. The PA that ran it had to suddenly leave for family obligations. Michael I appreciate every thing you did for me and I wish you good luck.My new PA Christy Jones is a very nice lady. She is professional and she knows her business. I have total confidence in her. She was one of the most thorough medical persons I have ever met. Anyone would be lucky to have this staff at this offices care.

Li
Review №19

Received excellent care.They are my new primary Care! Wonderful people!

Ja
Review №20

I have seen both clinicians at the Beaufort location and really appreciate the time they take to get to know me and understand why I am there. The nurses and office staff are great, too! Highest recommendation.

T
Review №21

Saw Doug the PA. Excellent visit! Listened to my issues, offered great options, helped to decide best treatment protocol!

Pe
Review №22

I see Doug Lamb. He’s easy to talk to and a great listener. I’ve had great care so far.

Wi
Review №23

As always the staff of Open Water Medical are a pleasure to deal with. All my questions and concerns are answered in a clear and concise way.

Ki
Review №24

I had my first visit with Dr Kerry Willis. He is a very kind and compassionate doctor. He was very thorough and made sure I understood my care and medical needs. Everyone in the office is very helpful. I felt totally comfortable and that I was in good care.

Mi
Review №25

Dr. Parker was awesome. I was so impressed that he had taken the time to be up to date on my medical history. Dr. Parker was very concerned about my health and listen very carefully and patiently to my concerns and addressed each issue with care. After meeting him for the first time in April of this year I was elated with the outcome of my appointment and him being a new Doctor to me. I told Doctor Parker I wanted him to be there for my next appointment which was today and he was just like he told me. I really felt at ease conversing with him about my health and may we continue to establish a good patient and Doctor relationship. Kudos and accolades of praise to him.

Be
Review №26

Greeted with smiles, the wait is not long. As a new patient and being new to the area, I appreciate the immediate assistance and welcome. The front office team keeps things simple and the PA, Doug, personalizes the visit with a keen ability to listen closely to concerns and formalize a plan to assist patient needs. And he adds a sense of humor to keep the exchange flowing on the lighter side, while maintaining a focus on the medical priorities. Glad to have attentive medical care in my new home of Beaufort, NC.

El
Review №27

I was very pleased with the staff as well as the Dr. i saw there. They all were so nice & polite i will be going back there.

El
Review №28

I have been going to Open Water Medical for about 20 years. The staff is very pleasant and helpful. Dr. Kerry Willis is a fine doctor who takes time with his patients to accurately access their condition to provide the best treatment, along with the P.A. Doug and nursing staff. They are all caring and friendly:) I highly recommend this practice!

Bi
Review №29

I HATE going to the doctor. Ive put this off for ever. Now I feel silly. Everyone was great. The Dr was fantastic! Hes my guy now - wont put off going back. Even having blood drawn (my ultimate fear - needles) was a breeze. I wish I had found this place years ago.

Sh
Review №30

The staff and doctor is very up front, honest, patient and kind. The doctor here real sores care about people and treat his patient with genuine respect, concern and truth. I’m grateful to have such a team working with me and my medical care. Thank you so much for caring about people and doing such a great job in your medical profession and career. I wish you all well and continual success, growth and great achievements. 🙌❤️🙏🏽👏🏽

Ca
Review №31

Best doctor I have ever had . And was very happy with the experience.

Be
Review №32

Dr.Cartledge is a very professional caring and friendly person who listens to what you have to say and explains your conditions to you. He has a great staff to help run his office. Those women are the greatest. They have been so helpful they go above and beyond to help you when you need it.They are all really wonderful people.

Ja
Review №33

I had a very pleasant visit with the doctor and staff.

Da
Review №34

We live aboard boat full time n are Transientw no vehicle so very tough to even get into doctor office for a visit.In Beaufort for ~ 2 months for winter so went for medical exam to extend BP prescription. Did blood test n charged me $100 plus charges to Medicare but provided ONLY 1 refill. Phoned office 4X over 2 week period to try to get additional refills but did not get one single call back n, on 4th call, they finally said doc refused any more refills.====If owner doc Willis took time to respond to patient complaints instead of spending all his time counting HUGE profits made off Seniors by delivering minimal service for MAX fees at his FIVE offices then his staff would not have to deal w frustrated customers!!!!!

Er
Review №35

A new patient visit. This was one of the best if not the best doctor visit.

Da
Review №36

Doctor Willis and his team at the Beaufort office provide excellent care to both my wife and I. In addition to sharing the fruits of his sharp and insightful professional skills with both of us, we also appreciate his particularly friendly and often humorous manner of engagement. Were very happy we made the choice to become patients at Open Water Medical.

Ei
Review №37

Open Water in Beaufort is a pleasure. Doug is resourceful and understanding. He is friendly and patient. He gives the impression he has all the time in the world to listen to your concerns. The staff is helpful, friendly and professional. Most importantly the wait is always minimal. I will recommend Doug and his staff to everyone.

ro
Review №38

Open Water Medical is a very pleasant experience, even while youre sick. The staff is what makes the difference. Alicia and Alex and Jamie take good care of your needs as necessary. Most of all Kenzie makes you smile and is so helpful and down to earth with your care. They really do take care of me! Great service from all the staff...

Ro
Review №39

My very first visit here. Very efficient, super nice, and kind. Lynda is amazing and very good at her job. She even helped me with finding a coupon for a very expensive med I’m on. The place is a breath of fresh air and way above the place I went before. Thank you Dr Orton and Lynda!! Well done!Dewayne

Da
Review №40

Honestly they are great, The doctor goes in detail on what he plans to help you out with. He breaks everything down amazingly. The staff is so welcome. Truly just a chefs kiss!

En
Review №41

I think your service sucks and all my years having primary doctors you guys are the worst every time I get an appointment I gotta wait 2 to 3 hours to get out of there and make an appointment for 8 o’clock in the morning that get there at 8:30 8:45 and then he said an hour and a half. It’s always like that I have never seen such you Worse system like you guys have doctors should be there before I get there. I’ll get the same time I’m he’s on my time I’m not on his time every single time I go. There is always a problem.

Re
Review №42

Concerning Russell Steger:Open Water Medical Morehead City:Receptionist was professional and friendly as well. The PA was unusual in her bedside manners. She spoke of life as walking on a tight rope that gets shorter each time you fall off. She left me depressed and confused.I came in for a follow-up on my DVT and not once did she address that. Instead she inquired about getting my colonoscopy. She didnt even view my, still swollen leg. We opted to use the Morehead office due to distance and are extremely disappointed in the visit. I just hope the other PAs are more caring and professional.

Le
Review №43

First visit today, very impressed! Christy & her nurse were great!!Everyone was Kind & courteous from beginning to end and actually took time to listen!

Sh
Review №44

Dr. Michael is always professional and courteous. He shares his knowledge so that I am well informed by the time my visit is over. I feel like a person not a number. The front desk staff is great as well!

Ja
Review №45

Been knowing Dr. Willis for 17years. Hes been my primary care physician and always treated me like family. I will always support him and his staff. He has been a great friend and has tended to all my families medical needs. Hope he is around for 50 more years! His staff is always very helpful to.

Sa
Review №46

Dr Krause is outstanding family physician. He listens takes notes and ask questions that normally I can’t think of.The staff is very customer service oriented. Appreciate the support reminder call two days prior to the appointment.Been a member of his care for 28 years.

Sa
Review №47

The staff at Open Water are so welcoming and professional, and Terry is very thorough while examining. I felt that my health concerns were listened to and addressed, and I left feeling that my health is supported by the team at Open Water.

Gr
Review №48

Absolute best experience with a Primary Care Physician I’ve ever had. Went in with a lot of anxiety about some new conditions I’m dealing with and not having the answers I needed from my previous doctor. One of the nurses came in and made sure I understood how to administer my medication and even let me know she is dealing with the same thing. The Dr (Paul, absolutely love that he introduced himself by his first name) came in and calmed my anxiety and fears about the new medication and just overall made me feel heard and cared for, definitely appreciative of his conversation with me. I absolutely recommend this office.

Ga
Review №49

Doug Lamb of Open Water, although he spent time listening to my health issues, he is arrogant and condescending. He was just simply unable, or unwilling ?!?, to give any alternative advice on what to do when the side effects from the medication prescribed are causing more harm than good.Overall, the practice of constantly being interrupted by various emergencies concerning other patients during my consultation is disturbing and gives the impression that they have a covert understanding to help the medical personnel reduce the time spent with one patient.Gabriela

Ri
Review №50

The nurse is very friendly and helpful, it was a great experience. Dr. Krause is a great doctor and to the point. I appreciate his care and am happy to have him back as my pcp!

La
Review №51

Great Doctor dr. Calvin Parker was wonderful! Very attentive, and he really took the time to listen to my concerns and explain everything to me! I would highly recommend this medical practice.

sh
Review №52

We love open water medical center in Newport, NC. Our primary care provider Michael Cartledge is an excellent, experienced professional. He always listens to our health concerns and make sure we are taken care of every way. Staff at the clinic is super friendly and always happy to see us.

Re
Review №53

Awesome staff! Everyone is so friendly and helpful. Dr. Lamb takes his time and listens to his patients making going to the doctor actually enjoyable. Love this place! Highly recommended.

Mi
Review №54

I have been seeing Terri in the Morehead office for quite a few years and Ill say it again. Those women that work there go above and beyond to get you feeling betterLinda is the best. I cannot say enough nice words about her. She definitely will do everything in her power to help somebody out and you dont find many people like that anymore. Thank you so much all of you lovely ladies

El
Review №55

Dr. Krause has been my doctor for almost 20 years. He is the ultimate professional and I trust him!!! Service was fast and effective and he listened to me and helped me!!! Highly recommend the Jacksonville Location!

Ro
Review №56

I was very pleased with the time they were willing to spend with us open and friendliness of the physicians and staff. Frank, and open conversation regarding our medical issues. Would absolutely recommend.

Ji
Review №57

Got an emergency appointment only about 3 hours away from my call. Seen in minutes with nothing but friendliness from staff.

BE
Review №58

When going today I was extremely pleased with my Doctor (Doug) as well as his staff. Dr. Doug always gives me an adequate amount of time to listen to what I have to say as well as gives me great advice and suggestions. I definitely rate them as a 5 star review. The staff is also very polite and get in every way!

Pa
Review №59

It was a good visit.the staff was all nice but very professional. Dr.Doug the Dr.i seen was great made me feel very comfortable to talk with. And the rest room and all the building was very clean.wont mind my next visit at all.and I was in and out pretty quick.good day.all of the ladys are nice and Dr. Doug makes you feel very at ease.👍☺️

Pr
Review №60

I love the women at the front deck ..kind ..sweet and they have a way of making you feel comfortable and special.. I cant wait for the office to update their furniture and curtains .. I believe the women who work there deserve a place Furnished to reflect their bright Dispositions..

Al
Review №61

I go to open water in beaufort and Dr. Lamb truly cares and listens to your concerns and the medical assistants are very nice and caring as well. I would highly recommend this practice to anyone.

Al
Review №62

Love Open Water in Morehead! Best Doctors and staff. Love Jack . He has been my doctor for 30 years or more. Never been treated better! Thanks guys 😊👍

mo
Review №63

Love the staff they have in the Beaufort office now. Alicia and Alex at the desk are so nice. They have it clean and decorated cute. The nurse, Mckenzie is super sweet as well. I enjoyed my visit there. The Dr. was nice and knowledgeable as well.

Ja
Review №64

Excellent staff and very clear communication during Dr. visit

Je
Review №65

Needed to have my 11 year old seen spur of the moment for pink eye. They kindly got us right in and in less than 15-20 minutes we were out the door. The staff was incredibly kind and helpful!

Ca
Review №66

I definitely recommend this office, professional and friendly staff!

Vi
Review №67

I arrived 20 minutes early for my appointment. The nurse took me in and performed the normal health care checkups. with in just a few minutes doctor Jack Orton came in to discuss my health problem (swollen right eye) and he determined it to be an infection caused by a small bump in my eye. He prescribe treatment and then he talked with me about my overall health. He took time with me to ensure all my issues were covered.

Me
Review №68

Had a severe emergency with BP, and my sugar levels. Was treated with dignity and respect. Doctor treated me immediately and kindly. Found my clinical home here ❤️ Encouraging me to seriously take care of myself & couldn’t be more great full. Ladies at reception were very friendly and accommodating. Overall experience was wonderful.

Su
Review №69

Having Dr.Jack has been a pleasure. He stays on top of things and makes sure he gets everyone on the same page. I’ve known him in this field for 25 yrs. He’s honest and don’t play twinkle toes. He’s straight forward. His right hand Linda is also fantastic. She makes sure she’s up to date on everything! Praying he does not retire no more sooner.

Li
Review №70

Always friendly, professional, and in the best interest of the patient.

Br
Review №71

I would have given 0 stars if possible. They never answer the phone. Or call back. Always a different PA. It is a joke!No I am not a patient...My husband is. You have a lack of communication with your patients. You have a PA out and no message or notification so your patients know this. We actually drove to the office to see if there was any info. Posted on the door. While we were there an other patient showed up and had the exact same complaint.

di
Review №72

Dr Krause is very knowledgeable and caring. He ask you a lot of questions and he listens and he makes sure you’re up to date on your medical care and your medication. I’ve been going to him for 21 year.😊

Br
Review №73

The staff at Open Water Medical in Goldsboro, NC is wonderful. From the receptionist to the nurse and Doctor. They truly care and don’t just type something on a screen and tell you your fine.

Je
Review №74

The staff and providers were so kind. Thank you for helping us. Thanks for making our first visit with you comfortable and pleasant!

St
Review №75

Called on on Thursday morning and was able to be seen before noon. Received adequate medical attention and was put on a good plan to minimize my pain. Results were just as the Dr thought they would be.

Je
Review №76

Very welcoming office. Staff was very friendly and on time. Nurse Practitioner Calvin was very attentive and listened and was very thorough.

Ca
Review №77

Everyone was friendly. A nice location. Great experience

Ta
Review №78

Love all staff. Very professional and polite

Ma
Review №79

My name is Tauleeta Bunch I have been with open medical for over ten years the doctors are very nice and friendly. The front staff at the morehead office are very rude to patients the nurse Linda is the best keeps everything going smoothly but the front staff are not.friendly they make you feel not wanted and your bothering them they need new jobs this is uncalled for. Everything else is the best

ki
Review №80

I went to the Morehead City NC office and the customer service is great. When you walk in you are immediately greeted by the receptionist,which I love because I am all about great customer service. My Doctor is the best ever so she can’t go anywhere. The nurses are great as well. I would definitely recommend anyone to this office.

Na
Review №81

My first visit today and will be a forever patient! The doctor and whole staff very friendly and professional 👏

El
Review №82

The staff were friendly and knowledgeable. The office was neat and clean. The doctor spent time with me and listened to my concerns

Sh
Review №83

Absolutely amazing! Dr Mike listened to me! And immediately addressed my medical situations. As a veteran that typically goes to the VA- you get used to being ignored, treated like an annoyance, passed around and receive subpar treatment- I couldn’t believe how great he was!!!! It was just so exceptional!The staff was kind, knowledgeable, prompt and efficient as well. Thank you so very much!

Za
Review №84

I have been going to this dr office for 9 years. Always have the best reviews. They are patient with me. And never question what I say about my symptoms. Even though some have come and gone that I have absolutely loved, I don’t have anything bad to say about none of them.

An
Review №85

As always, thoughtful and quality care from Doug!! Great service from Agnes and the rest of the staff.

Ed
Review №86

I was accepted to be a patient and went in with their packet today. Nichole and Judith in the office have got it going on. Great teamwork!Waited for a short time then back into one of the rooms where I sat briefly before Chris, nurse practitioner, knocks and walks in with a friendly but professional attitude. Wish I had known about this place sooner.👍👍👍👍👍

L
Review №87

Pleasant, helpful, caring staff. Saw Dr. Krause in the fall of 2022. He took his time and listened to my problem. He sent in the appropriate scripts to the pharmacy and encouraged me to notify him if the meds didnt work or if I had any further problems. (As a side note, Dr. Krause was my elderly mother-in-laws physician for years before her passing and was very thorough, kind, and compassionate with her.)I also saw him today for a different problem, and since it was not emergent, I was given an appt two days later, which I thought was great. Once again, he and his staff were pleasant, listened to my problem, asked appropriate questions, and he sent me for an xray. Have a follow-up appt to review the findings in a couple of days.

Da
Review №88

New patient first visit. All went well. Looking forward to Dr Krause being my new doctor.

Ca
Review №89

Great experience and very professional!

Je
Review №90

I had a wonderful experience today. The medical staff was knowledgeable and patient. They also were super helpful in navigating cost effective treatment plans for me. I left feeling confident that I will feel better soon. :)

Da
Review №91

Everyone was very friendly. I had a short wait time. I saw a PA ( Michael ). He took time to talk and get to know me. I felt very comfortable with him and will continue seeing him. I will recommend Open Water Medical to my family and friends.

Ka
Review №92

I have always been treated with professionalism and respect at this office. The staff go above and beyond to help and accommodate me whenever I need anything. I have been going here for years and highly recommend this practice to everyone. Excellent care and compassion. A big thank you to all of the staff for helping me get through a difficult time in my life.

Ya
Review №93

Very unprofessional that DR. Michael Lamb because I was told I could’ve had a possible TIA the words out his mouth when I went in with concerns … I went straight to the ER to ease that type of assumptions that he made to me that day …I came in for a follow up with findings because after being told something like that why should I wait to get an appt for a MRI whenever it could’ve been available ..and I was told because I went to the ER after he saw me, he could not see me anymore as my PA … now that was truly the most disgusting thing I have ever heard come out of any healthcare professional mouth to take it to that extreme because I was scared of something you said to me about my health …truly unfit to be a PA their or anywhere and to feel he has the right to treat anyone with that type of disrespect

Ma
Review №94

BEST DR EVER!!!Wait time was a little long and could tell the front desk needed a little help I figured because Dr Willis is so Personal. Which he is! He not only cares about his Patients but cares for our Community. Highly Recommend and Sending All My Friends!Thank You DR Willis For all you Do!

Je
Review №95

At the front desk Alicia n Alex are just amazing. McKenzie (MA) works efficiently.. they fit great together.. perfect staff.

Kr
Review №96

Dr.Krause was amazing. He is was very attentive and caring, but also quick and efficient. I’m very grateful for him and his staff!

Le
Review №97

By far the worst medical care Ive ever received. The phones stay busy/off on Mondays and mornings. So if you have an emergency, go to the ER. The medical care - I had to advocate for time and again. Im glad I knew about my prior treatments and conditions. Many referral requests have not been sent or sent with errors - or not responded to at all, all of which are met with excuses for staff errors other than hers. I have also been prescribed a controlled substance for anxiety, which I certainly did not need. I am seeking another primary, which appointment cannot open soon enough.

Je
Review №98

The staff and NP at Open Water of Goldsboro are excellent and caring. They get you in quickly when needed to be seen and provide comprehensive care while listening to their patients. I am beyond grateful I found them.

Re
Review №99

This medical facility is top notch!! Love all the sweet friendly caring staff Alicia and Alex at the front desk and the Nurse McKenzie is such a great team .keep up the great work ladies ‼️‼️‼️ Yall ROCKK💖💖💖

Pa
Review №100

Great staff, great care. You’d be hard-pressed to find a more welcoming place with knowledgeable people.

Sc
Review №101

They are prompt and answer all my questions. Really like working with all there. Calvin is wonderful.

Be
Review №102

Dr. Willis is one of the best physicians I have ever encountered. I find that he is patient, kind, and very knowledgeable. His office staff is up to date on all new regulations and is very profession and personable. If you need a good doctor, then you need to try his practice.

Na
Review №103

Michael, the PA is very knowledgeable and professional. Has solved both of the real issues I have had. Front desk staff get you right In and take good care of you. And best part, they don’t make you wear those stupid masks

Da
Review №104

Changing Doctors after move from Raleigh, I lucked out and got Theresa Franey as my PA. She listened and was very concerned about my condition with immediate treatment programs. I feel I am in very good hands after my initial visit!

Am
Review №105

The staff and Michael were amazing. Best care I’ve received in a long time. Highly recommend if you’re in the need of a family physician.

Je
Review №106

This is a review for an initial visit. I arrived 15 minutes early for my appointment, the front desk was well prepared had my VA Triwest paperwork setting right next to her when I introduced myself she had everything she/I needed to begin the new patient process in a very courteous professional manner. First impression was I really liked the visit. While I was completing the paper work she came to waiting area and asked if I had completed the 1st 2 pages she would take them and begin to get my digital file started. I appreciate she came to me not just open a window call my name and ask how far I had gotten. To be fair from that point there was a delay to the next step in being called back to the treatment room. However after the wait EMS arrived and there was a patient being transported to the hospital. I fully understood the delay. Shortly there after I was called back to treatment room. The nurse Sarah introduced herself to me and was professionally friendly. The standard questions were asked and answered and she took the chart and said the Doctor would be in soon. A brief wait and in came the doctor introduces himself. He spent a few minutes discussing my military history places of deployment etc. and what i had been doing since leaving the military. I think to get an understanding of who I was. Then he went straight to work discussed in detail the multiple conditions I have and made appropriate referrals and completed the examination. He then escorted me to the area where blood is drawn Sarah came in drew the blood (never even felt the needle pierce the skin). A return appointment was then scheduled and I was on my way. Now the reason for such details for this post is I was originally troubled by several reviews I had read prior to the visit. Anyone using the VA in there past understands there is some wait. The visit I experienced while there was delay was well worth it. I look forward to developing a doctor client relationship here.

Kr
Review №107

I received prompt, courteous, and professional service. Michael was very pleasant and patient, listened well, and treated me with respect. Highly recommend Open Water to anyone seeking a new medical provider.

Ch
Review №108

This was my first day as a patient with Open Water. The staff was amazing. The NP I saw was very attentive to my needs and very easy to talk to. Wonderful experience.

La
Review №109

The wait was about35 minutes to be called by the RN. After she left the exam room, it was another 20 min of waiting. My first time meeting Tammi. Very nice, hit what was on my papers and left. Still getting to know her

wi
Review №110

Dr. Willis seems to be very knowledgeable, patient and caring, but I would prefer not to wait in the waiting room so long

BJ
Review №111

Dr Willis has been my physician for almost 30 years. During this time, I have found him to be professional and extremely knowledgeable. His staff is courteous and prompt. I highly recommend him to all.

Da
Review №112

The one star rating is for Bobbi at Front Desk. She needs training on customer service and professionalism. Not only was she rude to me today she bit the head off another employee right in front of me while I was paying for my visit. Her horrible attitude rudeness, and lack of professionalism has been observed multiple times now.As for medical care from rest of staff has been wonderful! Especially Jack Orton PA, and Nurse Linda. These two are Top Notch!

Ly
Review №113

Christine Stallings is extremely personable and knowledgeable. I have been seeing her for several years and it has been a good experience. Everyone in the office is friendly and professional. Highly recommend this practice.

Al
Review №114

Love this place for my healthcare needs! Staff is always friendly, office is always clean, it’s easy to get an appointment and my physician (Christine) always listens to me and quickly takes care of any/all of my medical needs. It’s definitely worth the drive!

Ni
Review №115

I arrived at my appt time, my son called the number on door since we couldn’t go inside.. we were at morehead city location. The phone number on door was the Newport office. Once we got that straight, they called my phone and asked what I what them to do.. ugh ( well I’m sick and at the doctors) I thought it was obvious, so after paying $75 ( still sitting in my car) the medical provider came out to my car to listen to my lungs… she asked if I was a smoker, when I answered no she said it sounds fine… ugh she handed me a list of medications I can get at CVSBecause I didn’t ask for flu or covid test they can’t help meThey do know people get sick with other illnesses than flu and covid..Not a great experience.. really thinking I need to change providers

Te
Review №116

The Best Care I’ve had in years!

Mi
Review №117

Very attentive staff. I definitely recommending this office. No long waits, always easy to make an appointment.

Ky
Review №118

More than 2 years now Dr.Willis & StaffGet me in and out quick.They are busy but for a reason. Ive always gotten in and have 100% trust if I need another visit it will be better.Dr Willis &staff are a business to help you NOT wait on you!!

Wi
Review №119

I called after noticing some swelling around my neck after receiving my second COVID-19 vaccination. They gave me an appointment the same day and have been seeing me with follow up appointments to monitor by progress . I’m comfortable with the staff of the Goldsboro office.

RO
Review №120

As always Calvin will listen to you and to solve the treatment for my wife who has alzhiemers. Glad that he is here in Goldsboro.

Wi
Review №121

New office in Newport is quick speedy & efficient. The provider is professional & nice, listens very well to the patient. Highly recommend.

kr
Review №122

They listen to what you are saying and explain whats going on with you. Very concerned about you.

Ba
Review №123

Staff was very focused on you needs. Nurse and PA were great. I am glad I changed for people who are open to listen and have discussion on my question. Thank you

Tr
Review №124

They were really helpful. As someone who doesnt give blood without going into shock, they were able to talk me through it and give me a comfortable experience. Definitely will remain my PCP indefinitely!

Ra
Review №125

Staff is great. Dr. Willis is on top of things. No complaints at all.

Sh
Review №126

I’ve been a patient for going on 3 years and have never had one issue with either the Doctor or the office staff. All of them take the time to actually listen to what the patient is saying which in my opinion is very rare.

He
Review №127

Dr. Lamb was highly professional and took the time necessary to listen carefully and make his recommendations.

Ja
Review №128

Very professional and polite, the entire staff shows a genuine concern for your well being, step by step in detail of issues that will make you well

Bo
Review №129

Love this place I go to the one in Morehead. But they have one in Beaufort. Dr Terri is the best she is always making sure I am ok. The staff is always there to treat you right. Even the girls in the Lab.

De
Review №130

They were very kind and very concerned I couldn’t ask for a better doctor. Thank you and have a blessed day.

Ke
Review №131

As usual, my visit was pleasant and quick. Just the same excellent care I have been accustomed to.

Kr
Review №132

Outstanding services!! Such a great TEAM! Thank you for always showing compassion & staying on top of things :)

Ja
Review №133

Very friendly and knowledgeable staff. Eager to help me get my problem solved and come to a solution that will help me get well. Very thoughtful and compassionate employees. I would highly recommend this company.

Su
Review №134

The staff is very competent, and I think Dr. Cartledge has the best bedside manner ever!

DE
Review №135

I was not feeling well and Drcame into parking lot to talk to me. He was very professional.

Je
Review №136

Dissatisfied with staffing - very disconnected. When you enter the office youre generally pointed in the direction of the sign in tablets with little to no dialogue. Ive visited before when they didnt even bother to open the receptionist window.Additionally, I had an emergency that required a trip to the ER on a Sunday to get stitches on a head wound. I called my regular doctors office, Open Water @ Beaufort, and explained that I needed to have them removed. They put me on hold multiple times, finally came back on the phone, and told me they did not have time to see me that following Friday and I would have to call their office in Morehead. Upon calling the Morehead office, I was put on hold, and to my surprise they came back on the phone and told me to be at the Beaufort office on the requested Friday. It was very obvious the Beaufort office didnt want to have to interrupt their schedules to assist. By the way, I am and have been a patient at this office and the stitch removal required 5 mins of their time. When I entered their office on that Friday, the receptionist had a scowl on her face and abruptly pointed me to the tablet for sign in.Granted not all staff behaved in such a disrespectful manner, but its been enough to leave a bad taste in my mouth and my experiences always leave me wanting more. Im not speaking to the caliber of the Doctors either - simply the environment they work in.Last rant of the post - Ive had the greatest time getting my ONE prescription called in. I continuously call to confirm I dont need an appointment for refills, Im told no and that they will call in the refill, only to arrive at CVS to no prescription. Its a 45 minute drive to get to the pharmacy, so its not exactly as easy as go home and wait for them to decide to call it in. I called last week, explained that my bottle showed 0 refills left, they confirmed I would not need to come in for a check-up and that the prescription would be refilled. I gave a week before attempting to pick the prescription up. Much to my dissatisfaction I arrive at CVS only to find that once again, my Doctors office has failed to submit my medication for a refill.Needless to say, enough chances have been given.

Ji
Review №137

Was concerned after my GP retired and turned this practice over to Open Water Medical, but I’ve had no issues with them and decided to stay. Glad I did!

De
Review №138

First time there and her understood everything i am going through. i will definitely recommend.

Fe
Review №139

They were able to schedule me right away, which was easy and convenient. Staff were friendly and accommodating. The provider was super helpful and made me feel at ease.

Ca
Review №140

Having moved here a year ago, it was good to get settled in with a Dr. The staff is awesome

Jo
Review №141

Staff was super friendly and there was little wait time. Place is clean and comfortable. Been going Dr Krause for years.

Mi
Review №142

The front office lady Tiffany was amazing!! The Nurse was so nice and the NP was very kind and compassionate about my condition.

Do
Review №143

I enjoy going to Open Water Medical they are very nice to me and Miss Terry is a good Doctor and the girls at work and Office are really good thanks

Bi
Review №144

Just a follow up but went quickly, staff very friendly and caring, efficient doctor care

ra
Review №145

The staff is amazing! The dr cares and listens, which matters most!

Ca
Review №146

Dr. Willis and his staff have helped the Loaves & Fishes Recovery program for years. He does devotions with the guys every week and takes care of their medical needs as well. The practice has helped hundreds of men who didnt have insurance break the bondage of addiction. We at Loaves & Fishes cannot thank Dr. Willis and his staff enough for all they have done for us!!!!!

Pa
Review №147

Excellent care. Easy to get an appointment. Christine and the rest of the staff do a great job. Highly recommend.

Da
Review №148

Always attentive friendly and has my needs first and foremost in their care plan.

Ma
Review №149

Very thorough and listened to all of my issues and offered great care options and testing! Very friendly staff and doctor!

Ch
Review №150

I recently moved to Beaufort and had a minor emergency in which I needed to seek medical assistance asap. It was late in the afternoon and I was able to get in anyway and be seen by a wonderful PA. This is where I will go for my healthcare needs in Beaufort!

Da
Review №151

Great doctors office/Physician. Would recommend to anyone.

Sa
Review №152

Wonderful experience with Chris! She took her time and listened to my concerns. Thank you Chris for being an outstanding provider!

Li
Review №153

Dr. Lamb makes you feel like person not a number. He really listens. I thank you for that.

To
Review №154

Friendly staff, friendly and helpful doctor.

Ka
Review №155

Seen quickly and allowed plenty of time for questions or concerns. Great staff and doctor! Newport office

Ca
Review №156

Attentive, thorough, empathetic, pinpointed my needs very well.

De
Review №157

Very personable & I didn’t feel rushed. Really like Terri Turner, Nurse Practitioner.

Ma
Review №158

I Have been going to Openwater for about 5 years.I have ADHD but one of main health concerns was my shoulders and Dianne was my NP and was very nourishing in establishing me a Provider home ad well as getting me started on my Cervical shenanigans hell.She retired 2 years ago and NP Nicole inherited me and she 2 was very hands on in and never undermined my pain and actually after continuous flairs notice how hard my neck would be and referred me to a Rheumatologists where much to our dismay I test positive for a rare auto immune Crest Syndrome other wise known as Limited Scleroderma.Nicole ended up taking a position at local Health Clinic and As much as I love and Appreciate her and Dianne I got blessed to get New to town NP Terri Turner.......which is whos knowledge, bedside manner ,and ability to explain a disease that is so complex that even the Doctors who research and specializes in have a hard time connecting dots.She takes every concern into consideration and will explore the trial and erra with you and really makes her patients feel like they have someone on their team that Id always ready to help guide you through the dark.

Vi
Review №159

The office was clean and everyone I interacted with was friendly and helpful.I was completely at ease during my visit .I would highly recommend Open Water Medical

Sa
Review №160

The doctor that had seen me, in no way was he helpful at all, not only did he ignore me but he prescribed a medication to me for an ailment I dont even have which if I were to take this medicine Im positive that it would not help matters but only make them worse, Im very dissatisfied and very disappointed in the service here I would not recommend this place at all due to the complete negligence the doctors have for their patients,The doctor that had seen me was doc, Michael cartledge

Da
Review №161

Dr took his time with me and addresses all issues along with solutions. Very professional

Je
Review №162

Never had a doctor listen to me like she did !

sh
Review №163

I enjoy Jack Orton, he is up to date on MS , he listens to me and helps me to figure out how to help manage my pain and is concerned with my well being...I would never think of changing for anyone else.

Am
Review №164

I really enjoy going to see Dr. Lamb. The nurse and staff are friendly too.

tr
Review №165

Made appointment went in 10 mins early still did not see doctor after 1 hr and no explanation from staff most were heading out the door for lunch -left made another appointment waited 45 mins no doctor staff came out and said he was running hr late thats it for me not very friendly and apparently dont care about other peoples time dont go there make another appt in moreheador new bern

Co
Review №166

Awesome experience. I would highly recommend this family doctor!

Tu
Review №167

Like Dr. Willis who has been my family doctor for 15 years. I have never considered going to another doctor,

Rh
Review №168

Friendly staff, physician took time to discuss any concerns!

Te
Review №169

Fast, friendly, knowledgeable service. I felt awful, sick with Covid, and Teresa got me what I needed to speed up my recovery.

Ca
Review №170

Very professional. Very Attentive. We’re accepting too my service animal, (dog).

Ci
Review №171

Felt very welcomed and comfortable there. Mr Lamb is the best!

Ph
Review №172

Dr. Willis is great and the staff are outstanding. Open Water will be my medical primary care from now on.

Fe
Review №173

A wait of time! I haven’t seen a doctor in years and at least I wanted a physical done. I guess the drive to Wilmington it is.

Ro
Review №174

Great staff and nurses to get along with and Dr. Kerry Willis the best Dr. that I’ve had

Pe
Review №175

Michael was attentive, made suggestions on OTC meds and I felt good when I left there with my visit

st
Review №176

Very nice and knowledgeable. And was so helpful to work with me!! Thank you for all that you do!!

Bi
Review №177

First time patient. Extremely pleased with how pleasant the entire staff was!

Mo
Review №178

Less than 10 minute wait. Understandable consult with the doctor.

M
Review №179

Very personable, no wait, and listened to me. I highly recommend

Jo
Review №180

The doctor was very attentive and addressed all of my concerns.

Ba
Review №181

Love the staff at Open Water they are all so welcoming and friendly.

Da
Review №182

Went in for semi-emergency. They worked me in, made a quick diagnosis and I was on my way. Michael was easy to talk to

Wh
Review №183

New to NC and needed to find a good family doctor. I was made to feel comfortable and welcomed here and I appreciate it.

Ja
Review №184

On time, considerate and attentive. Developed a plan to address concerns.

Ma
Review №185

It’s a wonderful caring place and they treat their patients like family. Sometimes there is a wait but it’s only because of the one on one care they give each patient.

Na
Review №186

Just had my first appointment here. Super friendly staff, looking forward to my next appointment with Michael.

Fa
Review №187

I love this doctors office. They listen and help you in every way possible. Great service

Le
Review №188

Very friendly staff!! Quick service too.

Sa
Review №189

Ive only been once, but I appreciated the relaxing atmosphere and the friendly and calming staff.

Ri
Review №190

Great place to have meds taken care of friendly staff

Jo
Review №191

Excellent experience. Been a patient of Dr. Krause for 25 years.

Su
Review №192

Really enjoy my visit with Dr Christen Stalling She makes me feel comfortable when explaining things to me.

Va
Review №193

Both the office staff and doctor were great!

Ra
Review №194

Great visit, very nice doctor and nurses.

Gl
Review №195

Extremely friendly and eager to help. So happy I chose this practice

Ja
Review №196

Dr.Krause is always helpful in checking my medications and that I am doing well.

Da
Review №197

They are always ready to help and have gone above and beyond more than once for me. I highly recommend Open Water Medical.

Ca
Review №198

It was a very good experience. They were very professional

Ma
Review №199

Always friendly and very quick when you need help.

Information
9 Photos
199 Comments
4.7 Rating
  • Address:1620 Live Oak St, Beaufort, NC 28516, United States
  • Site:https://openwatermedical.com/
  • Phone:+1 252-728-5737
Categories
  • Doctor
Working hours
  • Monday:8 AM–4 PM
  • Tuesday:8 AM–4 PM
  • Wednesday:8 AM–4 PM
  • Thursday:8 AM–4 PM
  • Friday:8 AM–4 PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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