PrimeCare Family Practice

1001 N Waldrop Dr Suite 801, Arlington, TX 76012, United States
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PrimeCare Family Practice
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Ju
Review №1

I took my teenager in for an annual and everyone was so attentive and caring. Everyone I spoke to was very pleasant. We did have a wait that wasnt typical, but it was because I moved the appt up a day(to same day) and was informed there would be one upon doing so, so there was great communication and expectations set regarding that. Everything from setting up the appt, moving the appt, interacting with staff and doctors in person, and the lab work was all wonderful. I get nervous with new doctors because of experiences I have had in the past, but this is one of those offices and Healthcare team that restores some of my faith in the medical system and does really care for the patients that come through those doors. Very accepting and inclusive as well! I will be returning as a patient myself and will continue to take my kiddo there as well!

Da
Review №2

My first visit as a new patient with Dr. Maryline, was nothing short of amazing! She was professional and kind. The entire staff was so nice. Even Ms. Kim the phlebotomist is a very nice lady I can tell shes experienced at what she does. I fill my concerns were heard and addressed. As a woman I dont want to see another doctor for my health care. My visit went so well! Thank you ladies for your service it is greatly appreciated🫶🏽

An
Review №3

I had an exceptional experience with Dr. Maryline as my provider. She was incredibly understanding and truly listened to me throughout our appointment. She gave me all the time I needed, ensuring that I felt seen and heard. Maryline’s compassionate approach made a significant difference in my care, and I highly recommend her to anyone seeking a provider who genuinely cares about their patients’ well-being. I hope others get to experience the same level of attention and empathy that I did.

Ve
Review №4

First visit with my new primary care Dr and I have to say that she has really opened my eyes on a lot of issues that I am having medically Im really ready for my new start and Im willing to do what I need to do to be able to live a longer healthier life. Just her conversation alone shows that she cares and want the best for others

Ta
Review №5

Dr, Maryline Ongangi is incredibly knowledgeable and took the time to answer all my questions. Her care made me feel that I was in safe hand· Coming here is like dealing with trusted family.Highly recommend!”

Li
Review №6

Dr Lewis and his staff is amazing. A very comfortable and family like environment. Every visit is met with a smile. He not only ensures my physical health is good but my mental as well!

Sh
Review №7

The facility focuses on the development of healthy living for all walks of life. But I as a woman of color who was basically a walking heart attack. If it weren’t for the second opinion I received and the treatment plan. Continuous monitoring of meds and kidney functions! Motivational follow-up visits of encouragement. My days were probably numbered. Thanks Dr Marilyn O! And a staff that isn’t afraid to laugh and chat with you. You are not just a patient you’re FAMILY!

La
Review №8

I have received nothing but excellent care every time. I have an appointment with her. She is very detailed and patient with all of my questions. She is encouraging me to be a healthier me, and that is very appreciated. She takes her time to answer all my questions and I do not feel rushed. I highly recommend this practice.

Fi
Review №9

Dr. Ongangi really listened to me and I could tell she cared about my well-being. She asked important questions to find the root of my issue. She really is a good doctor, I felt like she was actually invested in me getting better and she helped me make a plan for my health.

Jo
Review №10

Went to control my blood pressure, all the staff is super nice and caring . Accepting that I have hypertension has been so hard and they made me feel cared for and gave me the strength to keep pushing .

De
Review №11

Absolutely, recommend this Dr!!! He was very caring and listened. The office is beautiful great atmosphere. The front office women were nice and very attentive. The woman who drew my blood was the sweetest and we talked and laughed. She walked me through everything that she was doing and was very gental when it came to drawing the blood. My husband was also seen and he said he enjoyed his experience as well. The doctor was very nice and listened and gave amazing information for things.

Je
Review №12

So far, so good! I had my first appointment with Dr. Ongangi. She is nice, intelligent, direct and efficient. The wait times are average about 30 minutes total between the waiting room and in the exam room. She prescribed some meds and I was feeling better the next day. The lab lady was great as well. The follow up on the lab work was a teleconference. It felt rushed. I was prescribed some other things.I was disappointed that when it came to refill a vitamin d and an asthma inhaler prescription, she wanted another visit and additional lab work. That costs me and my insurance company money every 3 months. Ill just buy it over the counter. I guess a lot of Dr.s do this, but it isnt right.

He
Review №13

Maryline Ongangi is fantastic. She listens to all my concerns and does the proper follow up. She is very kind, very professional, and I feel comfortable knowing my health is in her hands. The front office staff is very nice too. The woman who draws blood in office for the labs has a gentle demeanor and gentle hands to not cause too much pain with blood draws - which is highly appreciated. Everyone in the office seems to really care about what they do for their patients and that’s rare to find. Highly recommend coming to this office and seeing Maryline especially if you are a woman.

Da
Review №14

Dr. Lewis Nyantika is one of the best. He takes his time and break down everything to you so you can understand. He definitely would go the extra mile in making sure you have the knowledge and the best care. His assistants and staff are very helpful and nice. You will absolutely feel the caring environment.

Me
Review №15

Since Ive found i had Cancer i havent seen my PCP in months. So i made appointment just to inform her of whats going on. I felt so open and comfortable with telling her whats going on with me. Whycause thats the way she makes you feel.

Al
Review №16

She’s been my doctor a little bit over a year and I absolutely love her establishment. The front desk ladies make me feel so welcomed and I literally talk to them like my family. She listens to your needs and makes a plan for a healthy life. I even got my fiancé to switch doctors and he enjoys coming as well. Great team all the way around!!

Li
Review №17

Dr. Ongangi, and the cool nurse who checked vital and gave me the shot I needed, made sure I was well informed while I was there. Dr. Ongangi made me feel like I was her only person and she was fully invested in my concerns.

Ra
Review №18

Maryline Ongangi has been a my primary physician for 3 appointments. She has made me feel very comfortable and is concerned for my whole health. A genuine care for my well being.

Le
Review №19

I have tried to schedule at this practice TWICE over a 9 month span and found time to be wasted each attempt. Aside from Erica, staff seem to be incompetent and unknowledgable on basic inquiries. OOP expenses were not disclosed prior the appointment which is extremely inconvenient after physically arriving onsite to be seen. And the sass and poor attitude toward rectifying the issue(s) didnt help. If you’re looking to establish care here, consider searching around a bit more. Good service starts with good staff across the board.

LO
Review №20

Ms. Ongangi is Al always so positive and professional. I drive an hour to see her specifically. Her staff is top notch and incredibly caring.

N
Review №21

I think Maryline Ongangi is wonderful! She is very knowledgeable I would definitely recommend anyone who are interested in finding a new medical professional to come here.

Jo
Review №22

Dr Maryline and staff are a great team. I would recommend this practice to anyone looking for primary care.

De
Review №23

Dr. Marilyn and Dr. Lewis have been the absolute best when taking care of me and my health. They are on top of any risks they see and are quick to find the best solution. Thank you for all that you do!

Ja
Review №24

My husband and I had an amazing appointment Dr. Ongangi was wonderful and so where the ladies at the front desk. Cant wait for our next appointment 🤗 in 2 weeks....

Ra
Review №25

Dr Marylin and her staff are amazing. Super friendly, inviting, and makes you feel comfortable on every visit. Just a great atmosphere overall. I switched over from a previous primary care provider, and let me tell you. The experience has been nothing less than great. More personable experience, and not feeling just like a docket number.i feel That she Genuinely cares about her patience.

De
Review №26

Honestly this is the most amazing practice I’ve ever had the honor of being a patient. Not only is the preventive care beyond impressive but so is their health wellness!!! I suffered a terrible cough for eight years, and after being told by multiple specialist that I do not have allergies or asthma, or anything, the matter with my digestive system, I finally came to see Dr. Marilyn Ongangi. She is a God send in my life! She walked me through a series of steps, ruled out several medical conditions very carefully, and then gave me a miracle inhaler that completely changed the quality of my life for the better!!!! Dr. ongangi is a breath of fresh air with a keen talent of meshing traditional medicine with modern medicine. I adore her and her whole team Erika and Melissa are little angels who look out for you that’s make my visits so awesome every time!

AI
Review №27

I love her and Mr Lewis they are awesome and they listen and the provides the best care for you

Ja
Review №28

Dr Maryline was most helpful and patient. I felt heard and supported by her. I would definitely recommend her services to anyone.

Li
Review №29

It took me years to find a doctor that I felt addressed my medical concerns head-on and had the best vision for my overall health. I would definitely recommend others to Dr Marilyn to receive the quality care Ive received. She has really supported my concerns with informative feedback and clear guidance. Her front desk ensures I follow-up with the proper appointments & medication. The phlobomist is always so sweet and tries to distract me from the needle as Im not a big fan of needles. I am truly grateful for the whole team here and highly recommend them to others.

Sa
Review №30

This is the best team of doctors and staff that care about the patients.They were available when I needed them most by the time when I didn’t had primary care. I felt welcome and I got the help and answers that I needed for the strong pain in my ankle because a different place I went to before, didn’t help me as much as I needed.With the medicines I was prescribed and the referral that I need to find out what is going on with my ankle, I’m glad I don’t have to figure this out on my own because of this amazing caring team.

Er
Review №31

Lewis was very polite and thorough. He took his time, answered all my questions, and explained things very well. The only reason I gave 4 stars instead of 5 is because I didnt get my prescriptions written out they were emailed to my pharmacy. Now, in all honesty, that was my fault. By the end of my visit, I was busy telling the girls of my great experience. I forgot to ask for it on paper. Thank you in my next review. Im sure it will be 5 stars, and I will give the name of the 5 star receptionist who checked me in. 🌟 🌟🌟🌟🌟

Bl
Review №32

My first time there very fast and helpful even when i went in to get info they were very helpful and courteous. My new primary care.

An
Review №33

Dr. Ongangi and her staff were very nice and professional. She listens to your needs and questions. Whether it’s for a routine physical, follow up appointment, or a minor illness Dr. Ongangi and her staff are always courteous. Dr. Ongangi is does a wonderful job every time. She is a wonderful health care provider. She always makes you feel important and cheers you on when you’re doing well. If you have concerns about your health she always helps with those too and gives you ways to address the issues so you’ll be healthier. I enjoy how she listens to you and gives you helpful feedback as well. She is very encouraging as well. I would highly recommend her to anyone.

Je
Review №34

From the moment I stepped foot into the office I felt so comforted and welcomed, the front desk attendant was so sweet and courteous and really helped my anxiety i usually feel at doctors offices. Maryline O. has been the best PCP I have ever come into contact with, she listens, promotes understanding, and genuinely cares. She took off so many worries that I had and didnt treat me like a number or just oh another patient... that had been a while since I had felt that kindness. So thank you to this beautiful team and please continue to do what you do.

Lo
Review №35

Excellent doctor she on top of everything glad I chose her for my doctor

Sh
Review №36

I was very satisfied with the service that I received at PrimeCare. Maryline was very helpful and knowledgeable. She made me feel very comfortable. The customer service with the receptionist ladies was great and the nurse was very friendly. I would definitely recommend to others!

Sh
Review №37

I am a new patient I was lucky to see Maryline she is very patient-oriented she addressed all of my concerns and medical needs with knowledge and insight I feel very comfortable and confident having her as my new provider

Ch
Review №38

Wonderful staff! Great Doctors! Dr. Lewis and Dr. Maryline are true life savers! Truly caring professionals with big hearts and always has the patients wellbeing mind. Simply the best of people🙏🏾

Ta
Review №39

You will not find a more caring, thoughtful, thorough Nurse Practitioner. Get here… NOW! You won’t regret it. Her staff is excellent but Ms. MARYLINE is by far THE.BEST!

Go
Review №40

Dr. MARYLINE is heaven sent! She is very knowledgeable and cares about her patients. She goes into depth about lab results and really helps you understand how and why health matters. So happy I found her!Now for the front office…. One of the young ladies is not very friendly and she looks like she has an attitude all the time.The wait times can go over about 30 mins at times but I understand because if the doctors really care for their patients, they give them their undivided attention.I’ve gathered along the way that you can’t have both. If an office is fast, they not really giving you a holistic approach.

Ja
Review №41

My first new patient was amazing ! All my concerns were addressed, Dr. ONGANGI was so sweet and understanding!

Ol
Review №42

I saw Dr.Maryline as a new patient and I can truly say her and her staff are some of the most kind a genuine healthcare professionals I have ever met. When you are going to be seen when you arent at your best their welcoming demeanor is a light you need. I will refer anyone and everyone to her office. Truly blessed to have found her on a whim. Thank you Dr.Maryline and all the ladies at the office for being such kind souls.

Ke
Review №43

Lewis Nyantika, APRN-FNP-C at PrimeCare Family Practice is an absolute gem in the realm of healthcare. From the moment I walked in, his warmth and professionalism set the tone for an exceptional patient experience. With a keen eye for detail and a compassionate demeanor, Lewis took the time to listen attentively to my concerns and thoroughly address them. His expertise and dedication to providing top-notch care shine through in every interaction. Lewis went above and beyond to ensure I felt valued, understood, and well-cared for. PrimeCare Family Practice is truly fortunate to have him on their team, and I cannot recommend Lewis Nyantika highly enough.

De
Review №44

Just moved to Texas and needed a great medical professional like the one I had back at my home state. I just think I found it. I’m really good at first impressions and the vibe I got was right. Very knowledgeable and treats you like a person. I would definitely recommend.

gi
Review №45

I felt comfortable expressing my wants and needs to the Dr. She was very down to earth, interpersonal, and has all of the qualities that the healthcare system lacks. I feel as though I was talking to a friend, while still having my needs met, and in a professional manner.The office staff was friendly, efficient, and resourceful. I would recommend this facility to anyone.

Ka
Review №46

I felt welcome and was treated professionally by staff and doctor . Looking forward to making this my PCP office.

Sh
Review №47

My first appointment went well! She listened to my concerns and addressed them.

Sh
Review №48

Ms. Maryline and her staff are wonderful. The environment is warm, friendly, and extremely clean. Ms. Maryline takes time to explain all the things, listens to her patients and is very thorough. I feel cared for and cared about! She is competent and I trust her with my family, which is a big deal for me.

Qu
Review №49

My appointment was great. Everyone was nice and the facility is clean. Dr. ONGANGI is amazing. She explained everything and made me feel very comfortable. Highly recommend!

Li
Review №50

Dr. Marilyne Ongangi is one of the world’s BEST doctors. She is extremely knowledgeable and particular about true health. She also has a great sense of accountability as well as empathy for those with a busy life. I appreciate her forever.

Ju
Review №51

My first appointment with the doctor went very well. I am really impressed with the staff, everyone there is very nice!

Ce
Review №52

I just wanna come here and say that I’m so grateful for all the help that I received from Ericka. She most definitely went above and beyond to ensure that I was taking care of. Thank you for everything.

Ro
Review №53

Dr. O and staff were absolutely amazing. They are super friendly and make you feel welcomed. Dr. O was very attentive and informative to what I was dealing with and wanting to accomplish. Definitely recommend her and this practice

Ni
Review №54

Dr. Ongangi is very welcoming, friendly and knowledgeable. She explores every avenue to get to the root of the issue. So happy to have met and crossed paths with this physician. I could not have asked for a better person and physician to assist me in my health and wellness goals.

Ca
Review №55

Dr. Ongangi is great! She was very kind and listened to all of my concerns. The front desk lady who also took my vital was really nice. I did wait for about 45 minutes after my appointment was scheduled for to be seen but I understand that kind of thing happens. All of the staff was acknowledging and apologetic of it which is much appreciated. Looking forward to having Dr. Ongangi as my PCP.

Da
Review №56

Dr. Nyantika has truly changed my life for the better. He seems to really care about how my life is doing. I would recommend him to anyone looking for primary care physician.

Sa
Review №57

I love it there!!!! Staff is awesome caring & professional Dr. Maryline is the best!!!

Je
Review №58

I came here and , I was just blown away by the amazing hospitality and care I received! The staff and Drs are superb👏, the care they give and the detail in conversation shows the love they have for each patient that walks in the door. The office is clean, welcoming, and well lit with really great parking.Now my whole family comes here and I am so glad we found this jewel in a sea of some many! I would definitely recommend this establishment to everyone who would like amazing care from a Drs office!

Ti
Review №59

I felt welcomed, heard, assisted, and well informed during my new patient visit! I am excited to have finally found a primary care physician since moving states a year ago!

Pe
Review №60

I have been struggling since 2015 to find a worthy primary care provider when mine quit practicing to teach at the University. As heartbroken as I was, I trudged on, shooting blindly. Trial and failure, like throwing a dart at a wall of balloons and missing every time. I have many medical issues that all are tough, each of their own woes and pangs. But combined, they are like the difference between a common garter snake and a Western Diamondback with 10 rattles🐍Then came Maryline Ongangi. Kind, caring, compassionate, humble, knowledgeable, eager to share all she knows and willing to forge ahead into the unknown to seek, uncover, identify, solve mysteries and help write new chapters in so many peoples books of life. She is a breath of fresh air in the dank, stale atmosphere that surrounds the many ego-maniacal, self righteous students who learned a lot, except everything they didnt learn... It seems they forgot the lessons learned early on about human needs of being heard and concerns being quantified and fears being justified.Thank you, Maryline. One of your patience is my sisters best friend and she told my sister of you. She came to be your patient, as well. And sister knew of my desperate need for a quality provider... and here we are today 😀

no
Review №61

I finally found a primary care physician I’m excited about! I’m so happy with this team. I feel like they are really here for me and I just only had my second visit. I’ve never had a team so dedicated to helping me with my nutrition and health and mental well being. ❤️

Ta
Review №62

Dr. Ongangi was excellent and the staff has been very friendly and helpful. I was able to get an appointment quickly and get a referral for further testing. I am very happy we found Prime Care.

Ch
Review №63

They are caring and have a holistic approach which I greatly appreciate.

Na
Review №64

100% recommend Dr. Maryline, I was in search for the best doctor for years and I finally found her!

Ch
Review №65

Felt like I was talking to a friends when I got there all listen to my problems and getting my back on track health wise

Ja
Review №66

Short wait time with very friendly and professional staff. Dr. Mary takes the time to explain the needs and concerns of the patient and sets a plan to best deal with the issue. When the patient leaves theyre equipped with knowledge and not just a subscription for medication.

se
Review №67

Dr Lewis is great, knowledgeable, empathetic and professional. Great guy!

Ch
Review №68

Excellent office staff. Friendly, kind, courteous and respectful. They listen and give great feedback and advice. Recommend 10 out of 10

Ta
Review №69

Great doctor. Highly recommend. After my appointment I called two family members to tell them they should make appointments. The doctor listened to my concerns and educated me very well. I can’t say how refreshing that is especially as a woman of color. Do not hesitate to make an appointment.

Da
Review №70

She listens and gives you good advice. Happy to have her.

Sa
Review №71

Friendly staff and never have to wait more than just a few minutes. Love Maryline Ongangi, FNP-BC always professional, listens to my concerns, and takes really great care of her patients!

Pr
Review №72

Care provider Ms. MARYLINE is not only intelligent, but she is such a GREAT listener, very compassionate and understanding! I am overjoyed to have met her and the entire dedicated care team! I highly recommend making your appointment today!

Ca
Review №73

Always welcoming, any concerns are addressed and resolved. Very caring and compassionate. I am grateful for their professional service. MS Marilyn is the best I will continue to come here, I feel empowered since meeting her. Thank you Carolyn Flygare

Te
Review №74

I love Dr. Ongangi. She is very kind and patient and always has a smile on her face. The staff are so welcoming every time I go up to the desk. Great place to seek care.

Ta
Review №75

The staff is always friendlyI just love the lady that draws blood (can’t remember her name) she always makes me smile.

Gl
Review №76

This office is the absolute best!!! I had originally started seeing Dr Durham who is so sweet and thorough. She makes you feel so comfortable. I needed to make an appointment to talk about my mental health for the first time in a long time and Dr Durham was not available so I went ahead and made an appointment with Marilyn. I don’t as nervous since I hadn’t seen her before and it takes a lot for me to trust anyone in health care. I was so pleasantly surprised! She was so so amazing and caring and thorough also!! She made me feel like I was experiencing something real and that it was nothing to be ashamed about. She helped me so much that I cried tears of gratitude the next time we spoke because what she gave me actually worked! She wasn’t afraid to dig in and give me something she thought would work. She spoke to me and treated me like a real person and she actually cares. You can tell the difference between this one and others and they both are such a blessing!! Highly highly recommend to anyone and everyone.

Pe
Review №77

Excellen customer service, and top of the line care. You wanna come here for all your care needs.

An
Review №78

Both of these physicians are amazing they take the time to learn their patients

Jo
Review №79

All personal here is very kind and help you in every detail, Doctor is so professional and always have the right answer . Thank you all.

Ri
Review №80

Was easily able to schedule my appointment; was seen promptly at my appointment time, and was treated with respect and dignity. Excellent service from the staff and doctor. I highly recommend this location.

Sa
Review №81

I was put on hold for 5 minutes and then I asked to make an appointment and for them to check if I was in-network. The girl told me they dont take my insurance. I have BCBS and it says on their website that they take that insurance. Im not sure if they are too busy to take appointments or just too lazy. I can understand if they are busy, but to straight up lie and say they dont take BCBS, when its clearly on their website is disheartening for staff. I wish I could get the girls name so the doctors can know they are turning away patients due to this.

Ma
Review №82

FromMy initial call until my final moment in the office I felt seen and heard. Warm smiles and genuine concern made my visit and subsequent decision to make this my PC facility worth it. Dr. Nyantika has an amazing team and I look forward to returning.

Ed
Review №83

Doctor Maryline Ongani always has exceptional service -she genuinely cares about her patients & goes the extra mile to make sure you get the best care.

Br
Review №84

Love this doctors office!The staff & Doctor Lewis is awesome! :)

Is
Review №85

It’s always a great visit with Dr. Lewis and the ladies in the office

Ge
Review №86

I’m happy with my experience at PrimeCare family practice. From the office staff to the drs and phlebotomist, everyone was kind and helpful. I hope this will become the office for our entire family .

Ma
Review №87

I recently started seeing Dr. Maryline. I was very nervous to go to them about being depressed. Its always something I felt like I could deal with on my own. After seeing her I was very impressed. Her and her staff were very caring and took the time to try and find out everything they could. Now my husband goes. We both love this practice. We look forward to going the rest of our lives.

Fa
Review №88

I 100% recommend PrimeCare Family Practice! The front desk, manager and the providers are very professional, empathic and know what they are doing so well. I received wholesome care, they made me feel so welcome, my insurance was messed up yet they were so patient, they went above and beyond in ensuring that my aim of visiting the clinic was accomplished, they also called me to explain results to me. Thank you guys! I will surely tell someone to tell someone about the great care I received form you; I wont be selfish, lol!

Ha
Review №89

You are receiptfull,Warm welcoming of patients and Patient centeredMy problem was well addressed

le
Review №90

Terrible staff they have the worst attitudes they not sympathetic typical medical staff just here for a check these places just hire anyone now.

Sh
Review №91

First of all, I love the location and surrounding areas of the doctors office. I automatically feel that Im where help will be given. The office waiting area is small but due to the friendliness of the staff, it almost makes the size of the waiting area appear homey. Almost like how you have kids that go to school with a small class just so they can have special care and attention. Anyways, the front desk is nice and they laugh. That was a plus for me, we are already in a doctors office and no one wants to be there except for checkups but just bc youre sick doesnt meant youre dying or contagious or too stern to laugh and not make the best of a situation. My doctor is Marilyn, I may have said and spelled that wrong but she is very through and detailed and will not have you leave her office without making sure we have a name and solution to your visit. Ive even spoken with her on the phone one time, didnt even expect that and she assisted me after I spoke with the front desk. Now, I dont plan on calling and saying maybe I speak to her without making an appointment but just wanted to mention that bc it shows the care they provide for their patients. Looks nice and clean on the inside and smells great, as well. Doesnt take long to be called to the back nor does it take long once youre in your room. I dont plan on switching doctors with my insurance anytime soon, but i do plan on letting my church friends know of this place...PrimeCare, if you see this, thank you, feels good to know that you can serve your country and come home no matter the time out from service but still get treated with love! ❤

Ho
Review №92

I love Maryline Ongangi. She is the best primary care physician Ive ever had. She listens and truly helps each time I visit. Dont think twice if you are considering her as your new physician. You will be glad you did!

Yu
Review №93

I’m a new patient here and I already love this amazing staff. They are so caring and attentive I have already recommended other people who are looking for a great doctor and pleasant environment.

Gi
Review №94

Maryline is extremely professional and thorough. Her entire staff is also very friendly and helped create a very welcoming environment!!

Is
Review №95

The ladies in the office were very nice and professional and Dr. Lewis N and Dr. O were both patient in explaining everything as well as making the experience informative and personal. I’ve had the experience of seeing both Dr.’s and both are great!!

Fa
Review №96

I had the pleasure of seeing Maryline Ongangi as my healthcare provider. She is awesome! It was very easy to set up an appointment online. She got me right in, runs on time, and answered all of my questions. She is very caring and has helped me improve my health. So very thankful for her great care.

Br
Review №97

I love the atmosphere and how I was treated. By far the best family practice that Ive attended. Doctor Maryline Ongangi made sure all my questions were answered. As soon as I met her I felt like I had known her for some time. I was treated like family. Front office staff is friendly, polite and educated.

Ta
Review №98

I absolutely love this place! Maryline is such a pleasure to have as a provider. She genuinely cares and takes the time to listen to concerns. Shes become more like family now!

Me
Review №99

This team is amazing, kind, and has gone above and beyond for me more than once! Office manager Erica, front desk admin Melissa, and of course NP Maryline herself helped me through some very painful times. They took great care of me when I was in a great deal of pain and unable to put any weight on my left ankle. Melissa and Erica helped me get to and from my car and Erica even went to the local pharmacy to pick up my prescription because I was unable to move at the time due to my injury. NP Maryline was kind and and patient, she let me stay in the office until I could move again and I never felt more cared for by a medical professional. I love this whole team, because they gave me care, compassion, and dignity in one of my darkest hours. Thank you PrimeCare team, for everything ❤️.

Br
Review №100

Great office, and for they have (so far) worked very well with my health insurance regarding my preventative care. This office has a fantastic group of people.

Mo
Review №101

Ms. Maryline Ongangi was one of the most caring and kind providers Ive experienced. I came to her at a very delicate time and she really took the time to listen. She responded to my concerns in such a thoughtful way. She made me feel like my treatment was a collaborative effort and that she was invested in really making sure I was well in mind and body. Im only disappointed that I cant give a sixth star. Im so grateful to have found her.

Ha
Review №102

I had some TMJ issues due to some dental work, Dr. Maryline was so nice and understanding with my pain management since the dental office wouldn’t help. I also had flu symptoms and when I went to get that checked out she sent me coupons for the medication as soon as she prescribed it!

Me
Review №103

They listen to me about all my concerns and issues. Maryline cares about your wellbeing and that’s a fact. She’s a wonderful woman.

Do
Review №104

I initially signed on as a patient when Dr. Shelley Durham, DO was the physician on duty. Shortly after my initial visit she sent out a letter advising that she was leaving the practice and I was assigned to Nurse Maryline Ongangi. After a few visits I struggled with my increasing concern that there was no on-site physician. I suppose I could go to CVS minute clinic to see a nurse. I commend Nurse Maryline for taking on an entire medical practice. She is kind, compassionate and an excellent family practice health professional. However Ive decided its in my best interest to have a primary care MD. Thank you for your care.

Ru
Review №105

Eating humble pie. A person can write a whole lot of ugly when they are angry. And in fact I have been one to do that. For clarity I was not angry at the facility I was under a lot of stress and dealing with one thing after another and took it out on the facility. All it was was a miss communication. I’d like to retract my statement in the past of a navigate negative review. Dr. Marilyn is kind hearted, amazing, thorough, and downright wholesome. She has always treated me kindly, with respect, and integrity. Thorough treatment. A genuine concern in my health. And overall, a true definition of TLC.I highly recommend Dr. Marilyn and Prime Care.

Na
Review №106

Awesome staff! Amazing Energy! Always top tier experience. They love their patients and always treat us with the highest respect.

Tr
Review №107

I love Dr. Ongongi. She is always friendly and personable and she listens. As a matter of fact, the whole office is full of friendly people.

Ad
Review №108

Great place to get your healthcare checkup, small, convenient, and a friendly place in the Arlington, TX area. They are passionate and care about your well being by giving you their best medical advice and recommendations.

Jo
Review №109

I was looking for a new PCP in our area and found Mrs. Maryline at PrimeCare. I am so glad I did, she has been so amazing and tentative to all my concerns. She takes the time to get to know you all around and makes sure every aspect of your life is taken care of. Highly recommend her to anyone looking to begin a journey to healthier life.

Te
Review №110

Friendly Staff. Doctor Lewis is very professional and friendly. He listen to his patients. I recommend his Prima Care services to my family and friends.

Je
Review №111

Amazing staff and I love, love the care I receive from Dr Durham and Dr. Maryline Ongangi. They care about my total health as a woman and they listen to my concerns and always follow up. You are a person and a patient here and treated wonderfully!!!

Ey
Review №112

They do a wonderful job addressing your needs and concerns.

Pe
Review №113

It is such a pleasure to have Shelly Durham as my doctor! She knows how to take good care of her patients. When she is unavailable, she makes sure she has Maryline Ongangi NP-C to assist! She is very pleasant and makes sure you are well taken care of. I had such a great experience with Virtual Telemedicine with the much appreciated help from Shalonda Brooks!What more can I say, but that everyone is great at Prime Care Family Practice, Arlington, Texas!Thanks so much❤️

Ka
Review №114

Very friendly, I felt heard. Asked relevant questions

bi
Review №115

Happy to have found Mr. Lewis Nyantika, APRN, FNP-C. He explained everything to me in simple terms. Everyone in the office was absolutely fantastic, professional, and caring. Highly recommend!

Ja
Review №116

I was coming into the facility for routine monthly appointments. I have been visiting for approximately a year. In that timeframe I’ve had to cancel for appointments. With notification and rescheduling. Today I try to make an arrangement for an appointment. I think I’m notified that if I cancel my appointment I was going to be terminated as a patient.These appointments that were canceled and scheduled with you to me being in a car accident, my father taking revealed where he became hospice, and then eventually he died. However, it’s pretty crummy that they do not take that into account. Especially when you give them notice.Let’s not mention the mistakes that I make, like forgetting about you in the lobby. Or even forgetting that you had an appointment with the doors don’t even get opened up. Or when you rush through like cattle on your initial visit and they don’t even take down your name your phone number or anything like that. However we have emergencies and cancel the appointment now as a patient “terminated “Customer care and patient bedside manner I have to say is a façade. Or at least it does not match what is in black-and-white.

Je
Review №117

I recently visited PrimeCare Family Practice for the first time. Ms. Maryline Ongangi conducted my welcome to Medicare examination in a very thorough manner. This was a two visit process during which I could see that she, and the entire staff, truly care for their patients. If you are at all hesitant about seeking medical care, for any reason, be assured that you will not encounter any judgement here. You can expect a comforting and informative experience.

Sh
Review №118

My experience has been good. I don’t feel rushed when I’m talking to her and she gave me real patient education on my condition and not just prescribing a bunch of pills.

An
Review №119

Dr. Ongongi and the staff at PrimeCare Family Practice are absolutely amazing.Dr. Ongangi connects with and listens to her patients. I truly believe I’m receiving the best care and I would highly recommend her to any one needing primary care.

Ka
Review №120

Dr ongangi is the kindness physician I’ve ever met! She took her time with my appointment and made me feel well cared for! I highly recommend her!

Ze
Review №121

To be clear, my familys experience with this clinic was as an advocate for my Mother who has been battling for her health almost the entirety of 2020.We arrived with my mother to what seemed like an ordinary doctors visit everyone has come to expect, filling out first time patient paperwork, etc. We sat in the waiting room and were eventually called back and given the usual oral inquiries about what is wrong, what are you here etc.Everyone we encountered inside were pleasant and nothing seemed out of the ordinary at first, but as Dr. Ongangi came in and began to ask questions and speak with us, it became clear that they were actually listening, taking thorough notes and asking questions about my mother and in no rush to get us in, write a script and send us on our way to clear the room we were in. They talked to us for quite a while, ran necessary tests, made some suggestions and through the entirety of our visit, never seemed to rush anything or get impatient. They went out of their way to ensure the information they were working from was correct and several times read their notes back to us for confirmation.We spent quite a while that day at this appointment and the entire staff went well above and beyond to provide my Mother with exemplary service and attention to detail that is hard to find in this industry today and so much what she needed at this time. To this date, I have only encountered healthcare service at this level two other times, once at the legendary Mayo clinic and another at a specialty provider in Austin, Texas. Never have I experienced this type of care at a family practice, and they are examples of what our entire healthcare system should strive for.I would not hesitate to recommend this clinic to anyone in need of a family practice and I believe I will be moving the rest of my family to PrimeCare following this amazing experience. Thank you all at PrimeCare for helping my Mom.

La
Review №122

So glad to find a doctor who listens to your concerns. I can tell she genuinely cares for her patients. I felt so safe and heard with her.

Er
Review №123

This is the first doctors office I have found in my 5 years in Texas that I approve!! Dr. Organic is the best. I AM recommending her to everyone one!! And all her associates! I love you guys!!!

Ca
Review №124

Great guy and very good at listening

Ms
Review №125

Excellent. Very friendly staff. Very attentive. I am very picky with who I choose as my health care provider and they are a good fit.

Ra
Review №126

I absolutely love Dr. Ongagi. I’ve been going to her for over a year now and she has helped me in so many ways improve my health and I recommend her highly. I was struggling for years before I found her and I don’t know what I would do without her!! ❤️❤️❤️

ge
Review №127

Excellent service and great peopleI highly recommend this doctors office.Excellent!

Me
Review №128

The provider and the staff are great. Thanks for taking care of my baby 10 out of 10 recommend to everyone.

Ti
Review №129

Love Love Love Maryline. She’s been my NP for years. Every

Ri
Review №130

Really love it here! Dr. Maryline Ongangi takes care of you as if you were one of her own. Grateful for her and the staff.

Ka
Review №131

I just started seeing Maryline Ongangi as my healthcare provider. She is so welcoming and kind. I highly recommend PrimeCare Family Practice. The whole office was wonderful throughout my appointment. Great place!

Al
Review №132

Five stars wouldn’t compare to the amazing care I got from Dr. Durham! She helped me with my severe migraines and took me in right away. If you need help with migraines I recommend Dr. Durham.

Ma
Review №133

Great atmosphere, friendly, helpful staff. Dr. Nyantika has a very welcoming presence, and very informative man, excellent Doctor.

To
Review №134

Dr. Durham is amazing, she really cares for her patients and she really listens to what I have to say. Her staff is wonderful and they all work great together!

Je
Review №135

So so glad to have found Dr Maryline. I had a couple of bad experiences with doctors in the past, and Im so thankful to have a doctor who will listen and explain things.

Ki
Review №136

I still love this practice. I received hormone pellets the other day. Every procedure was followed correctly. When it comes to my health care they are very thorough!!! 🥰🥰🥰

VE
Review №137

The providers are great, very personable; they take time to understand your needs. Highly recommend for anyone who would like to be treated with compassion.

Na
Review №138

Everyone was so nice. I love this place.Dr. ONGANGI was so nice and took her time to really listen to me.

Su
Review №139

My Mom was a patient of Maryline Ongangi. We were moving and needed refills on prescriptions. We did a tele vist with Ms. Ongangi and was able to get everything we needed. Thank you!

Ju
Review №140

The staff and Dr were super sweet and comforting

Ke
Review №141

Absolutely fabulous care. The providers are professional, knowledgeable and caring. The staff is friendly and helpful.

Pa
Review №142

Everyone is very nice and professional

Mc
Review №143

Dr. Durham, Ms. Ongangi, and their entire staff are amazing! They are all incredibly friendly and make me feel comfortable and supported. I recommend them highly!

Ki
Review №144

Only had one appointment, but so far so good! Felt heard and no judgements!

er
Review №145

Very friendly and always ready to provide the best care service needed.

An
Review №146

Each one of the ladies were so sweet and accommodating. They listened carefully and helped me find what I needed.

Mu
Review №147

They definitely care about you and your wellbeing. They are very caring and all. I love them and their staff.

La
Review №148

Love her ..she listens and understands ALL MY CONCERNS..I recommend her to all my family and friends ❤ 💕 love her the BEST DOCTOR EVER!!!!!

Mi
Review №149

Excellent & caring Dr. Punctual and no nonsense....I like that!Highly recommended!

Ru
Review №150

Dr. Maryline is very caring & you can tell she loves what she does

We
Review №151

The entire staff is amazing. I’ve never had a bad experience with us or our children.

A.
Review №152

Love Dr. Ongangi & the entire staff! Always polite & caring. Glad I found them!!

Se
Review №153

The office was welcoming and the staff very friendly and helpful. My wife and I have definitely found a Primary Dr. office.

La
Review №154

My Doctor Maryline is the best. I would recommend her to everyone!!!!!!

We
Review №155

I receive excellent care and feel secure in my medical condition.

La
Review №156

Absolutely remarkable/professional staff. Doc Lewis is absolutely fantastic no doubt about it.

Ro
Review №157

Very good patient service..Questions answered immediately!

Ki
Review №158

They provide exceptional care.

De
Review №159

The best family practice I ever been to😀 Maryline Ongangi truly cares for her patients.

El
Review №160

My visit there was Very pleasant. All the staff are very professional and friendly

Je
Review №161

I love Maryline. She listens and acts accordingly.

Ra
Review №162

Had a very responsive experience to my needs!

Pa
Review №163

Good service haven’t been to doctors in years and was a good experience

Ga
Review №164

These doctors are amazing and incredibly attentive. I would recommend them 100%!

Al
Review №165

Mrs.Marylin and her staff took very good care of me. Very informative and caring. Thank you

Ge
Review №166

Exelent, great professionalism and honesty with their professional opinions concerning your health.

Sh
Review №167

The staff is amazing and I felt very comfortable and taken car of

Da
Review №168

I love Maryline. Hands down the best.

Me
Review №169

So much love and care from all the crew in this facility.

Ke
Review №170

They are kind and are working to help me get my health back on track

Lo
Review №171

Great providers very personalized cared.**Always they never fail to impress**

Fr
Review №172

Nice place with a Excellent doctors!!

Di
Review №173

Ms. MARYLINE is amazing listens to all your health needs.

Mo
Review №174

Love the office, love the Doctor, love the staff.

Ro
Review №175

Amazing and caring!

Al
Review №176

Professional staff and attentive to patient needs.

Sa
Review №177

Very nice staff

Er
Review №178

Great atmosphere & patient care.

Ma
Review №179

Great staff, very polite & very helpful

To
Review №180

Very quick in and out visits love the staff

Ri
Review №181

Good and proffesional approach.

sa
Review №182

Wonderful staffKnowledgeable professionals

ca
Review №183

Always great service

Ma
Review №184

I love it

Ma
Review №185

Really loved the doctor

Re
Review №186

Always perfect and wonderful!

Ch
Review №187

Was professional.

Sy
Review №188

Staff very professional and friendly.

Je
Review №189

Lewis is a,very good listener. He does not rush you. Very knowledgeable above all provides a friendly atmosphere.

Be
Review №190

I loved the service, everyone is very friendly.

Information
17 Photos
190 Comments
4.9 Rating
  • Address:1001 N Waldrop Dr Suite 801, Arlington, TX 76012, United States
  • Site:https://www.primecarefp.com/
  • Phone:+1 817-962-0056
Categories
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5:30 PM
  • Friday:8 AM–1 PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as Black-owned:Yes
  • Identifies as women-owned:Yes
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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