AFC Urgent Care South Asheville

This place is the best when it comes to Urgent care. Starting with their checkin and registration process its so simple. The front desk staff is super friendly. The place is very clean and I like the TVs showing HGTV. The nursing staff is super polite and friendly. They make you feel comfortable and deal with any concerns. Lastly Gretchen who Ive seen 2x now on separate occasions is just the best. Shes kind, funny, and gets the job done. She fixed the infection on my finger and did a great job! I highly recommend this place!

From the check in process to the triage process to seeing the doctor was AMAZING! The check in process was very easy. When we got taken back the triage nurse Jesse was absolutely the best. Very professional. Dr Sara is the BEST. I WOULD HIGHLY recommend this urgent care. Thank you all.

Gretchen Meyer was fantastic and listened. We recommend asking for her!I went here because of the positive reviews.And it was just like the reviews had said, they did a fantastic job! Very nice people, very knowledgeable. If needed, would not hesitate to return. Would definitely recommend!

I used this urgent care because it was closest and had better hours and EXCELLENT reviews. I was not disappointed!! They were so kind, and sincerely concerned about me having to wait too long, even though it wasn’t that long at all compared to other urgent care centers I’ve been to. The checkin was super easy and I was able to use my own phone to set up my information. It was quick and easy. The nurse and PA/NP were SO kind and listened and had genuine concern for me. They had me in and out within an hour. I felt heard and cared for. And the check in person was wonderful as well. As every patient left she told them she hoped they felt better soon and it was genuine as well. Such a wonderful caring staff! I will be coming back!

I feel cared for by the doctors and helped by the office staff. It is better than seeing my primary care physician because you send in a prescription immediately. So far every medication that I had received was helpful to my condition. In my previous visit the doctor called me to see how I was doing. That really touched me. No one has ever done that before. It really made me feel cared for. I appreciate your wonderful services. Thank you for caring.

Had a great experience. I am not from this area (live in Georgia). My husband and I were traveling and I ended up with a tooth infection from a bad root canal that I tried treating with home remedies for a few days. Since my dentist is in Georgia, and I was in need of some antibiotics before we return home (several days from now). They took me in right away and gave me a prescription for antibiotics. They entire staff was very friendly and welcoming. Great bed side manners. My only small complaint was that I was the only patient there when I arrived and I was still there for over an hour. I sat in the patient room for quite awhile considering there were no other patients being seen.

Dr Gretchen and her assistant were excellent. I was feeling really lousy and they made sure to make feel welcome during my 1 hour visit. I was very impressed with the equipment on this center and the physical they did before I left to the pharmacy to get the medication. Thanks for such a job well done and will return if I ever need to do so.

The staff was friendly, efficient, kind. Dr. Carr was thorough, clear, and a lot of fun to chat with. I booked a time the night before and was in and out in 30min. I highly recommend these folks: they care, theyre organized, and theyre good at what they do. I would go there again without hesitation.

The only urgent care open on Labor Day at normal hours! My daughter wasn’t feeling well and the got us in and out pretty quick! They are super sweet and kind, also they are very good with kids!! Definitely a place I will return to if myself or my little family needs to be seen!!!

Open on a Sunday. Staff are very friendly and the doctor very knowledgeable and she has a great sense of humor. Wish we had this where Im from.

I made an appointment but decided to go in early, I was surprised that they took me right in. I have taken our whole family here at some time or another since their opening and it has always been a quick and efficient experience. The staff is caring, patient and knowledgeable.I drive past several other options just to go for these reasons. Thank You for all you do!

Taylor and Gretchen were so friendly and informative. Both were great with my six year old daughter. Front desk staff was warm and welcoming. Definitely would recommend for those urgent weekend visits!

I echo all the other comments that rave about AFC Urgent Care Arden NC! This is, by far, the best urgent care experience Ive ever had. I had developed an infection in my toe while we were traveling away from home which was getting worse despite my best self-care efforts. The pre-registration paperwork online made check-in very easy and quick. Dave, who took my vitals and history was outstanding; thorough & personable. Suzanne, my medical practitioner is amazing! She was gentle, caring, knowledgeable; I was perfectly at ease and confident with her diagnosis and treatment. We were here visiting our children and grandchildren, and I couldnt be more favorably impressed with the care I was given. I highly recommend this facility and staff.

Short wait time. Very Clean. Nurse Practicioner excellent, friendly and through exam, not rushed. Facility staff friendly and competent. NP did a follow-up call 3 days after my visit. I drove from Hendersonville to AFC South Asheville and I would do it again if the need arises. Best experience Ive had with an Urgent Care in the area. Thank you.

Very nice, clean friendly place to go. I had eye pain and the NP there and technician were helpful and gave me something to help. I didnt have to wait long to see someone there. I was able to follow up with my regular eye doctor the next day and it helped to have a diagnosis to start.

I had Pain on left side. I was a walk in . Receptionist was pleasant and showed me how to complete my paperwork. I turned it in and shortly afterwards I was called back. Can’t remember names but young nurse made me feel comfortable and asked questions she needed before Dr came in. Within seconds Dr. came in and examined me thoroughly, I had questions to asked but the Dr was so concerned about my pain, she asked me questions whereas I didn’t need to ask any. Very thorough. She not only recommended what she thought would help but also advised me to follow up with my Primary Care doctor. AWESOME!AFC is definitely a place to go when you’re needing some medical care.Yes I would recommend.

I brought my son here for a spontaneous visit, and they were GREAT! During the day while out running errands he developed yellow goop and discomfort in his eye. I decided to run him to AFC Urgent Care, which was right in the area where I was doing all my shopping, so convenient! The staff was so friendly and helpful, we were in and out in 30 minutes! Just as suspected he had conjunctivitis but because they were so quick and get him in and didnt have to wait till the next day, his symptoms were treated and his eyes cleared right up! Thank you to Megan who was so sweet to my little boy and the office manager who was so quick to make sure we were seen promptly and had a wonderful experience!

The front desk is very nice.Gretchen was very kind and caring.I had a follow up with Sara Cobb for my condition. She told me my condition was a fungal infection but I was waiting for her to do labs to confirm which she did not. On her notes she didn’t write anything about a fungal infection but just wrote ear pain…She prescribed a fungal over the counter medication but didn’t tell me it was over the counter and I can just go get it myself. I waited for Walgreens to get my prescription ready for 2 days for them to tell me it’s over the counter and they don’t have it in stock…

This urgent care is top notch! From myself, 34 year old female to my 3 year old son, we have received nothing but the best. Everyone is so compassionate, caring and truly takes time to listen to you and even considers the right test regarding insurance. The few times we have been, the wait time is very reasonable and nothing I have ever experienced at any other urgent care. Absolutely recommend this urgent care!

I went in with a wicked respiratory infection and the doctor was so amazing and the staff very friendly. They gave me a treatment in the office and prescriptions. One day later I feel 1000 times better. I like the doctor so much. I wish she could be my primary care.

Sundays are never fun at an urgent care. Not that this was fun, but the experience was positive, thorough and detailed. Was called in at my appointment time and the NP spent time with me to talk through concerns. No rushing, no BS. Straightforward. If I ever need urgent care again, AFC is where ill go.

From the moment I was greeted by a friendly face at check in, through the exam process, it was by far the most pleasant visit Ive ever had at any Urgent Care. All the staff I interacted with were very friendly and compassionate but Gretchen was extraordinary. She listened, synpathisized, asked important questions then presented the course of treatment she recommended and explained why she prescribed the medication in the duration listed. I was in and out in less than an hour! I live 12 miles away from this Urgent Care but will absolutely come back here if I need assistance in the future!

Hands down the best and quickest urgent care I’ve ever visited- and I am from out of town, just visiting for the weekend. I sprained my ankle and wanted to double check that it wasn’t something worse. I was seen quickly, no wait. Everyone was kind and helpful. The doc was great at explaining everything & the X-ray tech was too. Luckily it was just a bad sprain & the visit didn’t take too long at all. I’d recommend this location to anyone who needs urgent care services!

We were absolutely thrilled with the care here at this urgent care yesterday June 4th. We were seen promptly without scheduling and The doctor (a military veteran, his first day working here) gave very compassionate, professional, competent & individualized attention! We have not seen ANY doctor In this entire area, from private practice, Hospital, Or urgent care who took the time to listen without rushing us and offering suggestions, testing and possible treatments for the issues and conditions with such patience & compassion. The doctor gave necessary information for follow up care. From the receptionist, Nurse, to this fantastic Dr, we were thoroughly impressed! You have a choice for your healthcare, We highly recommend AFC urgent care in Arden NC!

The ladies who helped me were so sweet and kind! They made me feel comfortable and were very professional. I was in and out within an hour! Genuinely the best urgent care I have ever been to

From the first hello by McKenzie at reception desk, the visit was excellent. Katherine was very professional and friendly. Suzanne was exceptional. She carefully listened to my concerns and was very attentive in her care. She throughly explained my follow up care before I left. Excellent visit. Excellent professionals.

Had an out of State DOT physical done. Staff was friendly and accommodating. The staff make it a welcoming and inviting encounter. It was a wonderful experience. Keep up the good work. The world needs more people like these.

This was the first time visiting this urgent care, all of the staff was so professional and kind the attending PA-C Sarah Cobb, was very knowledgeable and professional she had the best bedside manner I’ve ever encountered! I’m so very grateful for all of the staff at AFC urgent Care South!

This experience was interesting. We drove to this location, even though it was farther, because it has such great reviews. First of all, the doctor talked in circles and I didn’t get a definitive answer about what it could be. I left more anxious than when I walked into the office. Also, they tried to “upsell” me on my way out, after I had already paid for my visit. I was on vacation so my doctor was not a choice. Fortunately, I am home 3 days later and was able to see my doctor today who actually did something about my situation. So ultimately I ended up paying a ridiculous amount of my $ for them to do nothing for me. I would not visit this location again.

I chose this urgent care as it is the closest one to my house. While you are not able to book an appointment online, you can do your pre-appointment online. This creates your account and allows you to input in all your information, insurance information, etc. Once I arrived, it showed on my phone how many people were in line in front of me. The doctor that I saw (Dr. G Meyer) was the friendliest and kindest doctor I’ve ever met. I wish that she could be my primary doctor! My prescription was sent to the pharmacy and ready within 30 minutes of me leaving the office. I will be going to this urgent care from now on. Thank you for providing Arden with a great place for care.

Hello…this facility was on point from check in until the end. Great friendly staff and the doctor there is very knowledgeable and understanding. Great place for DOT physicals. Most definitely recommend. Have a good one everybody!!!

Everyone was very professional and efficient at their jobs. The doctor was very personable with my son and did an amazing job getting him referred over to the orthopedic doctor for his broken wrist

AMAZING EXPERIENCE!! The thought of going to urgent care on vacation is daunting and stressful. My husband took me to AFC urgent care for a terrible ear infection and every single staff member we encountered was welcoming, nurturing, and knowledgeable. They invested their time into diving deeper and helping to prevent future issues. The care I received was excellent!

Saw the awesome reviews here so took my 5 year old when she was complaining of severe stomach pain. Got a scan. The nurse practitioner “thought she saw a blockage but didn’t want to wait to get the scan read” and sent us to the ER for possible bowel obstruction. Went to the er because it sounded serious. They took one look at the scans and told me to give my daughter a glycerin suppository just incase but they see nothing. Just got my er bill for less than 1 hour being there and NO extra scans… $2000. The facility was nice and clean but dang… dont send a terrified mother to the ER unless you are sure. After paying out of pocket for urgent care assessment plus scans, then er… I’m out almost 3k for NOTHING. All because the NP was too impatient to wait on a scan read from an MD and used fear to make me take my daughter to mission.

I am having some post-op concerns, it’s the weekend, and I needed to have a conversation with a medical professional and get a test done.  I wanted to try a different urgent care facility since my other recent appointments haven’t been great and the waits were horrible.  My experience today was my first time to AFC, and it was stellar from start to finish.  Mackenzie who answered the phone was incredibly sweet and informative both before and after my appointment. My wait time was less than five minutes. Taylor, the MA, exhibited a wisdom and compassion beyond her years.  She asked great questions, was efficient, and was full of kindness and compassion.  I saw Dr. Brian Parsell (sp?) who was incredible.  He listened to every concern I had as well as confirming with me that I needed to get a different medical concern checked out further.  He listened, gave his thoughts and advice, and could not have possibly treated me with more kindness.  Brian never acted like my questions and concerns were a nuisance or that I was wasting his time.  I’m 57 years old, and this was the best trip to an urgent care I have ever had.  When I have future concerns, I will not hesitate in the least to go see them or recommend them to others - and I hope their high standards and compassion will never fade.  - Suzanne

Took my husband to make sure his BP pills could get refilled, Dr was very friendly excellent bedside manner and they did labs in house made so much more convenient. I definitely recommend this urgent care. Very happy wife and patient

The facility was immaculate. Everyone who worked with me was kind and attentive. I felt like they genuinely cared and wanted me to feel better. I loved being able to enter my check-in info online. The wait time was short. I highly recommend AFC!

Kind, compassionate, and understanding staff. Evaluated us with honesty and integrity and were amazing with our 1 year old. I highly recommend and they have gained a customer. Welcome to the neighborhood.

There was a very short wait when I was there which was refreshing for an urgent care/walk-in clinic. The person at front desk and the nurse were both friendly. Dr Gretchen Meyer was kind, attentive, and took her time with me. Not once did I feel rushed in and out like one often does at an urgent care. I will definitely return here if I have a need in the future.

AUGUST 5, 2024I was expecting to receive the same care as my husband did the day before, but they didn’t give not even a Covid test, they follow the results from an expired Covid test that I did at home & I was sent home with no prescriptions or follow up.AUGUST 07,2024I would like to thank URGENT CARE AFC, especially TARA KNOX for calling me and giving me a thorough evaluation. Tara, your professionalism is greatly appreciated, not to mention the work of the rest of the staff. Thanks also to Gretchen Meyer NP

Staff was the absolute best. Called me after my online check in to let me know they couldnt take xrays last night. So I didnt have to come back for xrays. And even though Im still painful, I left feeling reassured about my recovery. I will always come back to to AFC Urgent Care in Arden for any urgent care needs. I trust that theyll take wonderful care of me every time.

Needed yo get my son in to see someone about his knee first thing in the morning. Scheduling was no problem at all website was a breeze , everyone was very nice and the doctor followed up same day when I wasn’t even expecting a follow up. 5 ⭐️’s from me

Walked in with a case of poison ivy and was seen immediately. Nurse was friendly and caring. Doctor was thorough and explained pros and cons of treatment. Highly recommend this urgent care.

Suspected my daughter had an ear infection. She gets very sick from them so it was important for me to get her seen quickly before she got worse. The urgent care got her in so quickly if I had gone to her pediatrician, we still would’ve been waiting just to get checked in by the time we were out the door, super efficient and the staff is so kind.

Truly one of the best urgent care experiences I have ever had. Wonderful staff, wonderful doctor and super efficient. Thank you to all. Highly recommend!

I was bitten by a dog on the first. The staff at AFC took very good care of me. The pain was worse than I thought once it was being cleaned and I almost passed out, twice! No one rushed me to get over it or to hurry me a long. They genuinely wanted what was best for me. My hand is healing very nicely and I will always return to AFC if/when I need care in the future!

Very great experience. Was in and out very quickly. Got the answers I needed. The nurse practitioner was very great and thorough and super kind when I was having some anxiety.

The staff was very thorough and assisted me quickly with the needed medical attention. I received excellent communication and feedback in the exam room and I was immediately put at ease. This will be my go to urgent care facility if another incident arises.

Great place- everyone is so nice & the facility was clean and well appointed. My son needed IV fluids and they were able to get him set up easily- not all urgent cares do IV fluids, so I was very grateful!

This will be a second review - same as the first -- had a great urgent care visit- Wonderfull staff was seen by John Carr - have utmost praise for his medical work !!!!

This place was very nice and the people there were very friendly. And the doctor that I saw was very good and she listened to my concerns and she helped me figure out what was going on with me. I will definitely be going back there.

Fantastic staff from check in, nurse & doctor. As a driver of large trucks I was able to park next door and walk right in. They listened to my needs and met them quickly. Thank you so much!

It was great, quick, and very convenient. The entire staff was friendly and efficient - from check-in, lab, to diagnosis. I also got my prescription right there and then. It was my first going to an urgent care clinic and wasn’t sure what to expect. I was pleasantly surprised. Suzanne, the nurse practitioner, paid close attention to my concerns and addressed all of my questions. I highly recommend them for urgent care needs. They are open on weekends also which makes it really convenient. Thank you, Suzanne and to the entire staff!

This was a very easy and pleasant experience. Very different from the one I had a few months ago at Pardee urgent care, which was a nightmare. Everyone here was caring and knowledgeable. I just wish they had an x-ray tech so that I could’ve gotten a chest x-ray.

Easy to schedule and the medical team is on the top of their game. AFC is honestly the best Urgent Care I have been to and will be recommending them to friends and family!

First time getting stitches Gretchen and Kimberly walked me through the entire process, I didn’t feel like a number. They showed extreme passion for me and my injury. This place is it when it comes to urgent care in the greater Asheville area!!

Front desk was very friendly and gave child crayons to help pass the time. Doctor was very professional and kid friendly. Great experience

Took my son in to be seen. He had a corneal abrasion and was very uncomfortable and in pain. They got him in quickly. The staff was very friendly, and Suzanne was so sweet and patient with my son. I have taken my children to be seen several times, and we have had a good experience every time.

The staff and the doctor was very very friendly and open to really listening to all I had to say. It was faster than I expected which was nice. I really would go back and recommend this urgent care

Gretchen is just fabulous! I went in with mysterious bites, found out I needed an antibiotic and yes I surely did, am already doing much better! Everyone was friendly, professional and I was out in less than an hour

Efficient, genuine care! Curtis PA was extremely thorough and gave me both a prescription and some OTC suggestions for preventive care. Much appreciated!

It was an excellent experience and I’m glad that I chose to go there. The staff was very friendly, experienced and very professional. Thank you so much

Immediate attention was given based on my symptoms. The staff was knowledgeable, attentive and reassuring. I will definitely be going here should I need urgent care again.

Very rude. Has to beg for an X Ray of my hip for the practitioner. The front desk worker was very nice and pleasant. Cant say the same about the doctor in the back.

I was so pleased with the care I received at Arden Urgent Care. The receptionist was friendly, the Medical Assistant was personable and caring and the Nurse Practitioner was very thorough, gentle, and compassionate. Everyone was respectful and the whole experience was easy and a relief! Thank you so much!!!!!

Wait time was not an issue. Provider spent ample time with me to ensure I understood my treatment plan. Medical assistant /tech very professional and efficient. Would recommend this urgent care above any other.

They were so friendly here, as well as informative! I came from out of town and they made my urgent care visit very pleasant!

Friendly, warm and highly efficient staff greeted me and my sick teen today. His needs were listened to carefully and taken seriously which meant volumes.So thankful to know this resource is available in our community.We’ve been here a few times over the past year and a half. Today’s visit was as efficient and caring as the others. Thanks AFC staff & leadership!

Only person and was in and out quickly. I got my prescription filled at ingles within an hour after arriving at the urgent care. Friendly staff as well.

1st time visitor (new to the area/state). Front desk ladies were friendly and helpful. One definitely made sure that I was OK - it took a little longer to complete my forms due to how sick I was. I appreciated that.😊After turning in my paperwork, about 5 mins later, I was called to see the Dr.The medical assistants/nurses and Dr were ALL extremely nice, knowledgeable, and caring with excellent bedside manners. I truly felt like I was in good hands and would get the care that I needed.Well, Im on the mend and even received a follow-up care call 4 days later.Definitely recommend!

This place was wonderful. The staff was so courteous and attentive to my needs. They were so accommodating when they realized we were on vacation and made great suggestions to make it easier for travel.

Been here twice. Online scheduling was simple. The medical provider was attentive and listened. Would definitely return.

They really helped me out of a potentially serious healthcare situation. I was treated with sincere care and was promptly taken good care of. I would never hesitate to return again.

The doctors at this clinic have literally saved my life twice now. Once with pneumonia and second with covid.

The staff was extremely pleasant and nice. The wait wasnt long and we were able to get my daughters ear infection resolved on a holiday while out of town.

Gracious and wonderful care. The whole staff gave the best of care. Ive never in my years have had a staff get my spouse in for care in such as fast manner. Truly appreciate all you do you ❤️

From the time I walked in the door to the time I walked out the staff was great and tentative! Don’t know names but the lady at the front desk made sure everyone was comfort from offering waters and mask! My nurse was friendly and very knowledgeable! The doctor on the other hand was fantastic! I was there for a DOT physical and she was very thorough!

Amazing attention! Secretary, nurse, provider were just what I needed. Recommend 100%

My visit was good. I went in with excruciating tooth pain. The staff was very helpful and understanding. I would recommend this clinic to everyone that has urgent care needs.

This is the best urgent care I have ever been to. They are caring, thorough, yet quick. You feel very heard and taken care of. I was amazed at how well the whole appointment went. The building is clean and new. Lovely.

Great people who work here! Loved the women I saw, she answered all my questions, gave me informative handouts, and was very considerate. The office even called me a few days after I saw them to see how I was feeling, which was wonderful! I have never had a doctor follow up so that was really nice. I wish I lived closer (was visiting family) as I would definitely love to go back here again!

I visited AFC Urgent Care because I can’t shake what I have. I was there a total of about 30 minutes from check in to exit. Diagnosis, scripts, and on my way. I highly recommend that you give them a try! Amazing and caring staff! Such a needed addition to our community!

Very tehrough visit , excellent knowledge from Ms Suzanne, very caring and compassionate person. I was very well treated. Very pleased with the facility in general.

Excellent care. Fast and friendly. Highly recommended. Ive tried other urgent care centers and this one is far superior! The facility is new and spotless!! The check-in was fairly painless. The professional staff is very competent and understanding. The front desk is welcoming and efficient. Unfortunately it is becoming increasingly rare to find this high level of service. Five stars!!

Emergency and this was the only urgent care open. I was blessed to walk in and be well taken care of! I appreciated each and every individual that reached out to me. Thank you.

I took my daughter to ACP and Suzanne Wilkins is the absolute best, most compassionate NP. My daughter walked out of there wishing Ms. Wilkins could be her regular doctor. The front desk person and medical assistant were also wonderful. Will use ACP for future urgent care.

Walked in with a case of poison ivy and had maybe 5 minutes wait time! Very efficient staff and had me fixed up in no time! Definitely would recommend to others!

I waited under 10 minutes between paperwork and being seen for a DOT physical. I’ll take that every time. The place was clean, calm and everyone was highly professional. Easy to see why the reviews are so stellar.

Always quick getting in & out. The staff is so friendly. Nobody wants to go to the doctor, but this is the place to go if you have to.

Great staff, nurses and doctors. Was in and out in 39 min on a Friday afternoon. Absolutely great experience and will be back.

So so grateful I found this place. Dr. Gretchen was so caring, kind, helpful, knowledgeable, and attentive. Definitely recommend.

This is my second time visiting this urgent care and they continue to keep up the fabulous work. All the staff we interacted with were kind and patient. The nurse and the doctor we saw were both very attentive and knowledgeable. We got in and out quickly as well. This is why we came back and why we will continue to come back. Thank you so much.

The staff is so nice here. My son went in with wrist pain. The nurse was very patient with him. The xray tech was very efficient. Doc was the best. She had us laughing and we felt very comfortable through out the whole visit. We were only there for a little over 1 hr. Fast and efficient. Really great place!

Gretchen the PA was very friendly, concerned and thorough during my visit. She assured me my condition was not a serious thing but quite common. She reviewed the many different possible types of rash I could have and what it possibly stemmed from. Her recommendations for treatment were also discussed and gave me options. I would highly recommend her and the office. Was probably the best urgent care appointment I have experienced. 😊

I went to this urgent care twice and it was two great experiences. I saw the same NP Susan, who was nothing but caring and willing to help. The second time I went back she recognized me immediately and remembered treating me. The wait was short both times. It was nice not to have to argue about what medications help, but to have a doctor listen and prescribe helpful medication was amazing!

Absolutely incredible urgent care. I usually dread taking my kids to urgent care because I know we will be there for hours. That was not the case today. We were in and out in under an hour. The front desk lady was very kind and offered crayons and a color sheet to my kids while we waited. The doctor was very thorough and listened to our concerns. She was very personable and friendly. I will definitely be using this urgent care for future needs!

I highly recommend this provider! After dislocating my right shoulder late in the evening, it was too late for urgent care so, I iced it down, slept in my recliner and visited the AFC Urgent Care office in Arden the next morning. From the greeting and help I received from McKinsey at the front desk to the medical care received by Taylor, Dave and the PA Gretchen Myers the diagnosis was that I had no broken bones but a damaged AC joint. The medical team was professional, answered all of my questions, provided a sling to keep the arm near my body, prescribed some over the counter meds and provided a cd for me of the x-rays taken of my shoulder for my records and the referral I received for an appointment with an orthopedic surgeon at Southeastern Sports Medicine for further evaluation.

We highly recommend AFC Urgent Care for their cleanliness, professionalism, and outstanding care. Our experiences with Gretchen Meyer, the NP, have been consistently positive. She is kind, professional, and provides the best care, especially for our little ones. She truly values her patients! In comparison to other Urgent Cares in the area, AFC stands out as the top choice for us.

One of the best urgent care experiences Ive EVER had. Two thumbs up. Highly recommended.

Outstanding place to go. The team there is top tier performers. My go-to for multiple visits. Just bring dad jokes for the x ray tech!

No appointment needed. Open on weekends. Easy registration, and Gretchen was kind, professional, knowledgeable and very thorough in her exam and diagnosis, giving me the meds I needed to get me on the road to recovery!

Excellent care received. The staff, the nurse, the doctor were fabulous. Answered all our questions. Daughter went in with suspected UTI. She had a bad one. Doc prescribed antibiotics. We got there at 7:20 pm and they still saw us. We were out by 8pm. Much better urgent care than Pardee or fast med which we had used in the past. AFC urgent care is a great urgent care. Look no further. All staff were friendly and professional and it was very clean. Dr. Susanne was so kind and compassionate.

Took dad due to potential pneumonia. Lady at check was attentive and eased the process. She also told nurse of breathing concerns and the nurse came out to waiting room to check his vitals to see if he needed to be taken back asap.Doctor was informative and friendly… great bedside manner!! Other nurse and CNA were both very attentive as well! Would highly recommend this urgent care location.

Highly recommend this urgent care. My wait time was less than ten minutes and then entire staff was nice and friendly. They really listened to my concerns and showed great care and understanding for treatment.

Tara and Gretchen provided one of the best medical experiences weve ever had. They were timely, knowledgeable, amicable, and cared about our well-being. Just like our test results for RSV this was a positive experience. Highly recommend this location and staff. We would give 6 stars if we could.

My 1st visit to this urgent care. It was easy in and easy out. Everyone from the front desk to the people out back...5 stars. I went in for a Dot physical....9/1/24 @ 5pmI came to this urgent care because I had a cut on my knee. From the NP to the nurse and the front desk. AAAAAA+++++. I cant say enough about this place. Top notch from the minute I walked in till I left. Thank You...

Friendly, kind and knowledgeable staff, clean facility. Wouldn’t go anywhere else. Patient care the way it should be everywhere.

I am thrilled to have such excellent care within a mile from my house.  Made appt on line and filled out the paperwork in less than 5 minutes-also on line. Got up sick at 5 am. Made my appt for 9 am and was back home in less than 30 minutes waiting on my pharmacy to fill my prescription.  No line, no sitting around with other sick patients. Clean facility and professional and courteous staff. Lab work was back in minutes. Have already recommended this place to everyone.  Also, the PA actually listened to me and respected me. Top notch care!

Best medical experience I’ve ever had! The facility was clean and all the staff was so kind and helpful! Went for my daughter and had to bring my toddler along as well and they were so helpful even with him during the visit! Highly recommend! They did amazing with the kiddos! It was a truly a great experience even though the reason for coming was not!

All of the staff were very helpful and hospitable! If ever needed I will happily utilize this place’s expertise again.

Went for a recheck of a 2nd degree burn on my lip..the original pa was great, she left on Tuesday after memorial day, lip didnt get better I went back and a new pa was there, and litterley told me to just continue what I was doing, it looked worse and was intense pain, she did not care..left feeling like I wasted my time and 100.00I went to my dr on Monday and she could tell right away that I was having an allergic reaction to the ointment prescribed..i will not be back to this urgent care..now Im on a steroid for 16 days...

Walked in to clean waiting room and was, immediately, greeted by a smiling staff. I was in pain and appreciated the quick and efficient process of my visit. Was referred to Advent hospital, which I also highly recommend, for imaging. Thank you for caring!

The whole staff at AFC are phenomenal!!! They greet you with warm smiles and make one feel special!! They know what they are doing and I so appreciated it!! Dr. Wilkins is top notch!!!

Quick service and extremely kind staff! Best Urgent Care experience in a really long time.

Top of the line positive experience! Staff is friendly, efficient, helpful and nurse Susan was wonderful. Highly recommend.

You all are the best we have been to with your customer service, patient centered care, and being super caring and understanding to our daughter! Thank you 🙃

UPDATE: Aug 14. Burned a spot on my arm so I knew the staff here would take good care of me and they didn’t disappoint. They treat you with compassion. Thanks again.The best walk-in Urgent Care Ive ever experienced. I made my appointment online. The process was straight forward and easy to follow. I received immediate notifications that my appointment was set and that my forms had been received. Check-in was easy. All the staff were friendly. The attending Nurse Practitioner was very compassionate and respectful. I would love to have her manage all my health issues.

Gretchen Meyer, NP, diagnosed my problem quickly and provided information concerning my problem. She prescribed antibiotics which will hopefully solve the problem.I have been to this urgent care office several times and the service and advice has always been excellent.

This place is incredible. Why anyone would choose to go to any other urgent care is beyond me. Suzanne, Gretchen, Kim, Tara, Amanda, and Mackenzie have patient care and customer service dialed in, and will ensure you and your loved ones are treated like their own. Their speed and attention to detail will see you on the road to recovery in short order. If you want to avoid long wait times at the local emergency rooms, and come away from your visit feeling satisfied and cared for, then look no further than AFC in Arden.

All staff are very pleasant to talk to. Very professional. Gretchen was amazing. Very patient, calm, professional and helpful. She was able to diagnose my issue in 3 days later I have no more issue. Thank you Gretchen!

Excellent and clean facility. The entire staff were friendly, helpful and caring. Suzanne, NP is the absolute best! She sutured my hand after a kitchen knife mishap and it healed beautifully and just had her remove the sutures a week later. I really like this place. Thank you you all!

Had to make a visit to AFC the afternoon of NYE which was a bummer BUT the staff here are phenomenal!! Suzanne was amazing overall, very kind and made sure to listen to every concern, and helped me pick the best treatment plan. I would recommend this urgent care over any other in the Asheville area!

Great place. I went in without an appointment great staff, clean area for patients. I was seen promptly. Was able to get blood work done with results in 20 mins. The entire staff as friendly and professional. Highly recommend

Went cause if sinus and cough. Staff was friendly, and kind. Service was nice, no long waits... Dr was nicer than most. I would go back again to avoid the long 6 hour waits in the ER.... Thumbs up good job

I typically don’t leave reviews for anything, but I’m writing this review because the NP (Suzanne Wilkins) was AMAZING! So sweet and personable, it was like talking to a friend and she even walked me out! Thanks so much for making a typically “un-fun” visit nice 😊I should mention the other staff I encountered were very nice/helpful as well (didn’t want to leave anyone out!). Thanks all.Oh, also, edited to add: I was turned away from the urgent care I typically go to an hour and 15 min prior to them closing. The lady at the desk at AFC said they take walk-ins until their closing time. It’s nice to know you can be seen at short notice, as these things are rarely “planned.” Amazing!! This is my new urgent care.

So impressed. We pre-registered online and didn’t have to wait long when we arrived. They examined my daughter quickly but carefully and were very nice and got us out the door fast with prescriptions. Would definitely go back.

This place is amazing. I was sick for a week and had been to another urgent care. I knew something else was going on but didn’t know what. The staff was so patient and helpful. The medical team really took time to listen and understand my symptoms. Extremely thorough and patient. I would highly recommend!! . The front desk was friendly also.

NP Susan was amazing! She was so knowledgeable and kind. She treated me with respect and concern and I got in right away. I had strep and my son had been there for an ear infection. Highly recommend!

Easy appointment set up online, 5 min wait, 30 min visit.. Efficient and caring.. Thanks so much!!

My visit was fast and very professionally handled. The doctor on call was wonderful and very knowledgeable.

No wait at all if I had pre-registered online. Reception, nurse, and NP are all friendly. She explained to me why, what and how she will treat me. All the time gave me impression she is talking to a long time friend. Definitely will visit them again if I have too. Just hope not!

Dr. Suzanne Wilkins was over and above. She showed compassion and care with me, while also showing concern for my son whom she had seen earlier in the week. The entire staff was kind and there was very minimal wait. The online check in process made everything feel seamless. Thank you for providing such excellent service and care!

Kind staff, clean and organized work place, very efficient and caring for their patients. Followed up with a few days later, greatly appreciated the extra effort this Urgent Care offered. Highly recommended!

When in same day for a TB test. Very kind staff! Sadly did not get their names but they were working today, February 1, 2024 at 5:35 :) Very very kind and attentive. It is first come first serve so whoever comes in first will be seen first which I do not mind at all. I work in the healthcare industry. I’m patient.:) Anyways, I was in and out within 15 minutes. Would definitely recommend!

Highly recommend! I was in the area for work and started having severe symptoms from an infection. The ladies at AFC Urgent Care took exceptional care of me and got me on the right track for recovery. They were not only knowledgeable, but went above and beyond to comfort me. I’m forever grateful for the care I received at this facility.

Dr Meyer was incredibly knowledgeable and considerate. Way better experience than Mission Hospital.

Wow! What a great experience! Sign in was quick and easy. Did not wait long at all. Clean facility and EVERYONE working here are super friendly. Highly recommend AFC Urgent care in Arden.

My 3 year old son needed to be checked out but his ped was full today. We went to 2 other urgent cares before going to AFC; the first one closed early for NYE, the second had a 2+ hour wait for walk-ins. AFC got him back into a room within 15-20 minutes and we were seen immediately by the nurse. The doctor wasn’t far behind. They were both incredibly sweet, my son waved “bye doctors” as we left. It’s a little bit further than the urgent care we’ve gone to in the past but we will be going to AFC from now on. We had a great experience!

I would definitely recommend AFC urgent care in Arden. The NP Suzanne Wilkins was knowledgeable and thorough and so nice. Amanda and the rest of the staff were great, friendly and caring. Customer service was outstanding.

Awesome place! Very fast and nice people! They got my 2 step TB done in no time!

Came in to get my flu shot registered online and was in and out very quickly. Jessica , MA, was very gentle hardly felt the shot! facility is clean and orderly. Tara the CA very pleasant and helpful. highly recommend to all !!

The ladies running the front desk are pleasant, kind and very compassionate. This is huge to me…This made me more comfortable taking action and taking the next step in relieving the pain I felt.I walked in and it’s a very clean and tidy waiting room, the lady in the front was efficient, got my information and made the paperwork process no muss no fuss….and the best thing: she was so very sweet to me.I didn’t wait long, and I had the problem taken care of. Dr Meyer was so nice and just a pleasant and kind lady. She was trying to distract me bc I made mention of my fear of needles; she was calm and so very sweet natured. She was awesome!!! She really helped me, and made me feel more comfortable when I was feeling so awful.I highly recommend anyone going to AFC urgent care. The circumstances may not be so pleasant …. But the people who work here make a huge difference. Kindness- matters.

Dr. Suzanne Wilkins was amazing. She was very knowledgeable and fixed me right away. Also provided a great recommendation follow-up treatment. On top of it all she is so sweet, as is the entire staff. Highly recommend this place!

Wonderful from start to finish. Attentive staff, I felt like everyone cared about my needs.

Everyone is so nice and professional. There is only one Urgent care we go to and its this one.

Great experience, the staff, nurse and provider have been very kind, knowledgeable and friendly. They put my daughter at ease with their warm and caring approach. I would definitely recommend this urgent care. We both much appreciated everyone being so helpful.

I cannot believe the service I received here! The staff was extremely compassionate and did their best to get me in and out as fast as they could. Without a doubt they will always be my first choice for any urgent care I or my children may need!

Very professional, quick, easy with excellent care from start to finish. Nice facility. Im a local resident of 33+ years. Highly recommend!!!

They were very busy but they took great care. Everyone was friendly and reassuring. The waiting room and patient rooms were clean. I especially liked the dimmer switch and HGTV in the room while I waited for the doctor.Thank you!

My uncle had just moved into town and didnt yet have local physicians so we went to AFC Urgent Care Arden because the reviews were outstanding. And its true. The care there is exceptional. The person at the front desk, the person taking his medical information, and the physician were exceptional in making him feel heard and cared for. He is hard of hearing and everyone involved was patient and incredibly kind. Itll be the first place I go if I need urgent care again.

Our visit to the Arden location was phenomenal, I have never been to an urgent care facility where everyone from the front office to the back office staff were so pleasant. Registering online was easy, as soon as we walked in we were greeted. The front office staff welcomed us and smiled. The nurse, David Haberman was amazing and the nurse practitioner, Suzanne Wilkerson was amazing. I cannot say enough about the experience. If I could have them as our regular healthcare providers I would.

I brought my daughter in for a sports physical and the entire staff was great, from the receptionist to the nurse and doctor. They had us in and out quicker than any urgent care or doctors office Ive ever been to. I would highly recommend this location, in Arden, NC.

I was seen by Dr. Suzanne and she was so kind! After a few bad experiences with walk-ins, I was hesitant to try a new one. The staff were friendly and wanted to help beyond the one visit. My actual appointment was quick and she diagnosed me based on my current symptoms. COVID was not the focal point, which was refreshing considering the times.

Highly recommend! I cannot say enough good things about Suzanne Wilkins, FNP-BC and the rest of the staff that helped me on the evening of October 2, 2023. While traveling, I needed someone to look at and assess an infected toe. Everyone was so nice, and I got the answers and the care that I needed. Thank you!!

I went in for a strep test and was seen, tested and treated promptly. I was in and out within an hour. The staff was friendly and welcoming, practiced informed consent and respected my decisions on the testing I wanted. The facility was clean and not overcrowded. I will definitely be using this location in the future.

This urgent care is awesome !!! Dr.Anne is wonderful. She leaves no stone unturned shes always willing to go the extra mile. They truly listen to what you have to say . The staff is excellent !!! A big thank you to Ryan an Megan for the great care !!! Thanks to all that was involved. 🙂

Great experience overall. The staff were extremely nice. Will be using this location going forward. Hopefully we don’t have to but you never know. Thank you to Gretchen phenomenal care!

The Dr.was professional and kind and so wS the nurse n staff, I will tell more people to come here.

I had a head injury and needed stitches. The staff and medical team were super friendly and compassionate and took the time to make me feel comfortable. They provided excellent care and I would highly recommend choosing them for your medical needs.

I’m glad I found this place, the staff are very personable and do all they can to help. We always get seen very quickly. I don’t think they are especially familiar with assessing/treating babies but they do their absolute best with the equipment they have and we’ve never felt we got inadequate care. I appreciate that they tried to rule out all other possible diagnoses before concluding our boy had an another ear infection

Very friendly. Fast service. Check in was easy. Clean. Was very concerned with problem. We go back.

Everyone here was fantastic! Mackenzie was a huge help getting me checked in and Kim got me triaged very fast! Suzanne the NP was very thorough and even took the time to print out some information about my symptoms. 10/10 would recommend!!

I am far from home and I am so thankful of choosing AFC Urgent Care to get checked out.The establishment is immaculate and the service is excellent.

I was on my honeymoon and had gotten stung by a bee on a hike. I had an allergic reaction and went to AFC. The whole staff was super friendly and helpful! The provider made sure that my RX was sent to a convenient location so we could get it in time. She took her time to explain what happened and what to do if it happens again as well as some ideas to help prevent another reaction. My feet hurt so they even wheeled me out to my car! Totally recommend this urgent care!

Everyone was so friendly. I highly recommended AFC Urgent Care! I wish they could be my primary care! Thanks everyone!

I saw Suzanne and she was wonderful! I didnt feel rushed at all. She was very thorough and took very good care of me. She even sent my meds to a pharmacy back home since I was in Asheville on vacation but I stopped in on my way home. Very friendly staff and extremely clean facility.

All the positive reviews here are completely legitimate. I cant remember the name of my nurse atm bc I was in so much pain but she was really, really awesome. The Doc was great too. Both actually listened to me and treated me with kindness and compassion even tho I was often more highly vocalizing my pain due to having no other outlet.All the staff were compassionate, considerate, and gave my spouse and I what we needed to get to an ER for what ended up being appendicitis and surgery for it that same day.This was after I was dismissed by another ER and told it was all in my head even tho my labs at that ER showed a significantly high WBC along with the severe abdominal pain.Thank you so much to the staff here for their compassion and attentive care. Words dont adequately express how much those things matter, and meant to me.

Really happy with our visit tonight. I brought my son in on July 4th we were in and out within 30/40 minutes. Thoroughly checked my son. And they were joking with him and making him feel comfortable as he is only 6 yrs old.I even told them how great they were before leaving. Really glad they’re located here in Arden now!

Fast,friendly staff. It was one of the best experiences Ive had with urgent care.They treat you like a person. If I cant get to my doctor, Ill be be coming back here

Best urgent care in town! Compared to Advent, Pardee and Mercy, this is the place to go. The staff is so kind and helpful! If you make an appointment beforehand, you will be in and out before your lunch break is over. Thank you again!

100% AMAZING EVERYTIME I’M HERE! Suzanne Wilkins is Amazing as well! Best Urgent Care experience’s ever. People that care, quick and knowledgeable. Will definitely be back when care is needed. Thank you NP Gretchen Meyer and assistant Kim! Thank you NP Suzanne Wilkins

Amazing service. Very nice staff, informative and helpful Doctors. Above and beyond for my experiences in Asheville area. 10/10. Will return but hopefully not too soon. Thank you kindly for your help folks.

I went in with a last minute appointment to get three stitches in my finger. I got in very quickly, and was well taken care of the entire time. They know what they’re doing here, and are incredibly friendly. Thank you again AFC!

This is the best urgent care you can go to! I went to a different urgent care yesterday and they didn’t really do anything for me. AMC made sure to go the extra mile so I could feel relief for the pain I was experiencing. I highly recommend them and their expertise.

This was the only urgent care close by that could get us in on Christmas Eve.  Everyone was super nice & helpful.  I wasn’t feeling well so I didn’t memorize their names but from the front desk to the nurse & provider everyone was very pleasant.

This is the BEST Urgent I’ve ever been to! Dr Susan and whole staff were knowledgeable, kind, and attentive. I’m honestly so impressed that I had to write this review immediately. Thank you!

All the employees were extremely accommodating!The doctor was the best and thought of everything!

This is my second time at AFC in two months. I am so impressed with the team. Everyone is friendly. I was seen quickly and treated very well by everyone on staff. I would highly recommend!!

Professional, knowledgeable and caring! And this applied to the entire staff! All of the things needed when you’re in need of care quickly!

Very friendly and very helpful fixed me finger with no problem love the staff.

It was so easy to sign in paper work on the phone. I didn’t even wait 5 minutes and they called me in.Dr. Suzanne Wilkins was awesome very nice loved your personality and Ryan the nurse did an awesome job too. Thank you so much for seeing me.

Super friendly staff. Everyone was so kind, understanding and accommodating. I was also seen very quickly. I highly recommend this place. It was one of the most if not the most positive experience I’ve ever had visiting a health care facility/professionals.

They were fast and efficient. The rooms were clean and all the staff was so kind!

Very caring , compassionate, and patient staff. I am a disabled veteran and they seen me . They took my VA insurance. Im so thankful I did not have to ride in an ambulance 🚑 to the ER. They took care of my needs. Love this place

The people who cared for me at AFC were knowledgeable, very caring, and compassionate. All the staff were excellent.

Got in and out in an excellent amount of time and everyone was kind and caring! Felt very well taken care of.

Ive taken my kids to AFC Urgent Care 3 times in the last year. The staff at AFC are always so kind, helpful and efficient. 5 stars! Thanks AFC! ❤️

We received excellent, compassionate service from check in to discharge. Highly recommend.

Very nice personal and the doctor explains things to my understanding.

Was excellent! I highly recommend this urgent care , super helpful , friendly , and speedy!

Took my 13 year old daughter to the Arden facility on New Years day, with a fever of 5 days. Provider diagnosed her with a bad ear infection on the L side. Prescribed an antibiotic. 4 days later, on friday night she still had a low grade fever and then it suddenly spiked to 104°. Saturday morning I called this facility to explain what was going on and the receptionest, never even talked to a nurse or provider, she told me the Dr wouldnt see my daughter until she finished her last 3 doses of amoxicillin.My intuition told me she needed to be seen, so I took her to a different urgent care, since her peds office was closed. The provider there was shocked my daughter, who is 13 and over 100 lb, was put on amoxicillin for a bad ear infection. He examined her and found that she now had a double ear infection and pneumonia. Which could have been avoided, had she been put on the proper medication!! If I had listened to that receptionist, and not taken her to a Dr. my daughter would have ended up in the hospital! I will never go back to that urgent care.

Went to several clinics (who didn’t do anything except throw pills at me) and just wanted a trigger point injection to relieve severe shoulder and neck pain. AFC took great care of me, gave me several injections right in the problem area and I feel much better! Thank you AFC!

I absolutely love this urgent care! We live in Hendersonville but will always travel to this Urgent care for the extreme care and quality they provide. Dr. Suzanne Wilkins is amazing and she always take great care of my 2y/o.

Wanted to make sure my cold wasn’t getting worse as I felt it was. They were quick, professional and friendly. Will definitely go back if I ever need a quick checkup.

We have been to this urgent care twice and they have been very fast and helpful each time. They are honest and go over pricing before they do anything so that there are no surprises. We definitely would recommend them and will keep going there as needed!

Thank you to all of you for the compassionate care and follow up. Your kindness and concern is greatly appreciated. It is reassuring knowing there is quality care in the community.

We will definitely use AFC again for future urgent care needs. Office/rooms were clean, staff were friendly, and wait time was reasonable.

The staff and all practitioners were very thorough and kind. They answered my questions and gave helpful next steps for treatment. The wait time was very short for me as well. Thank you so much, AFC team!

My entire experience there was wonderful…from the young lady at the front desk, to the nurse and the NP! They were very kind and professional and I would definitely go back!