NextCare Urgent Care Apache Junction

Front desk staff makes you sign in digitally on your own phone while they discuss TV shows. Rude and condescending personality. Not sure what they get paid for but they milk that hourly rate.Nurse assistant asked if I wanted to take Covid tests and other tests and assured me that the test are free as long as I have insurance. This turned out to be wrong. Two tests cost me 250 before insurance and 100 after insurance. Staff is not knowledgeable.The PA or doctor(not sure what she was) came in a did the exam. Assured me that my daughter did not have an ear infection and said she had some ear canals and could need tubes later in life.Went to the pediatrician on Monday for second opinion and what do you know, double ear infection and ear canals are above normal.Would not recommend this place. Admin Staff are typical people in this type of environment and area. Medical professionals are lacking expertise and probably experience. Milking hours and the people are not exceptional or care about their personal brand/work ethic.Total cost was over $500 after insurance. Over priced for terrible service. Go to a nice city for an urgent care. Gilbert has better services and prices.

I needed stitches removed on a Saturday so I called the next care urgent care in Apache Junction to see if I needed an appointment and they said nope, I could schedule or just walk in. I arrived around 2:00 in the afternoon as a walk in and waited less than 20 minutes to be taken back, and then I wated about 10 minutes for the provider to come in the room. The nurse practitioner (I cant remember her name) was great! She was super friendly, knowledgeable and thorough. The entire staff was very pleasant to deal with, I will be back!

Everyone were very accommodating and did their part during my scheduled visit to ease the discomfort of my impacted left ear, the check in was swift, easy & fast but I had to wait for 40 minutes just to get it done when in fact I already signed up early morning that day for my 2:30pm appointment. I hope next time it’ll be faster to spare us time from waiting too long. But overall I love the service. Way to go, NextCare Urgent Care AJ! 👌

This is the second time we’ve been to the slow because they are the only nextcare in the area that has an x-ray technician on site. We were in and out quickly and appreciate the staff and their prompt care. I just wish the other locations had x-ray staff on site because it’s kind of inconvenient to drive 25 minutes to get an x-ray.

Staff was very nice and helpful. Check in was smooth especially because the app allows you to send documents and give pertinent info prior to arrival. Only disappointment was that even after scheduling an appointment I had to wait 45 minutes to be seem AND they took non emergency walk-in clients ahead of me after telling me appointments get priority. That was not good.

The nurse practitioner at MD that I had see my child for the sports physical was absolutely amazing and very personable. Highly recommend, 9 out of 10, or four out of 10 in this case. Kneeling down follows the waiting time, and all fairness I didnt schedule an appointment.

I was seen within 15 minutes of getting there. Checked in quickly. Nurses were fantastic, NP was phenomenal. Overall great experience. As great as a trip to Urgent Care can be.

The people at NextCare in Apache Junction were so attentive and professional. I was treated with such respect and dignity. They helped me with my broken wrist and set up an next day appointment with an Orthopedic surgeon. I would definitely recommend this facility for your urgent care needs. It was a very good experience. I was in and out quickly and well cared for during my time there. Thank you NextCare.

My kiddo had an ear infection and we were able to get seen quickly and get the treatment we needed right away. The staff was very friendly and attentive to our needs. What would normally be a long wait with an uncomfortable, impatient kiddo, turned out to be a great experience where we got the care we needed right away. Whew! I highly recommend.

We arrived early and were the only ones in the waiting room. I could hear the workers talking loudly, cracking up, cussing, talking inappropriately. I was extremely surprised by this as I found it very unprofessional in this place of urgency and pain. I got up and asked how long it would be I was informed once someone left. After I saw a couple people leave and continued to hear the workers socializing loudly I got up to say appointment time came and went and at 3:45 15 minutes past the appointment time, I got up and asked when I would be seen. She told me around 5 minutes. Once seen for my dog bite I was prescribed medicine for an infection but not for the pain or anything for my numb fingers. Not sure if there could have been a referral. Then when I was on the phone with my insurance for the ride. They tried calling twice to verify I was there and the lady at the front desk said her phone wasnt ringing but I think it was not receiving calls as the insurance lady explained. Finally I had the front desk lady talk to my insurance lady and she was very vague and unprofessional. Just answered the basic giving her name and yes I was there but was not friendly or helpful reliving the confusion. I think next time Ill choose somewhere else besides NexCare.

The absolute worst medical professionals I have ever dealt with totally unprofessional and cannot even do their job correctly. A simple DOT physical ended up costing me thousands of dollars and thousands more in lost wages because they could not fill out the forms correctly and they cannot even do a drug test either totally ridiculous. This place should be closed down.

Got an appointment online, arrived a little early was checked in. Waited about 20 minutes, then taken back. Did preliminary stuff with nurse. Then put into exam room, waited about 15 minutes. Saw nurse practitioner, she recognized what l had, wrote out prescriptions. Very friendly and personable. This is a second visit here in last year, both good experiences. Would return again.

Although I finally got to see a provider and get what I needed, the wait time was beyond ridiculous. I had made an appointment at 145pm and did not get seen until 3pm. I did all the check in paperwork ahead of time and arrived early for my appointment. After waiting for over an hour, and watching walk in people get seen before me, the front desk explained that appointments are just reservations and doesnt mean anything. So lesson learned, dont make appointments to Nextcare because it will not get you in faster. Then they sent our prescription to the incorrect pharmacy. They offered to fix it but I declined because I was so annoyed with waiting for 2 hours for a 5 min diagnosis. They did offer a TeleHealth Video to be seen but only because it would be easier on the provider who was running behind. And I needed an actual person to touch and feel my arm to make a diagnosis. So just be warned, dont both with appointments and be prepared to wait over 2 or more hours.

Arrived right at 8am. Brought my two daughters in to get physicals for sports. The staff were nice and helpful. The facility was clean. We were in and out within an hour. I greatly appreciate the process.

I didnt have any issues coming here. I went in for what I thought was strep or bronchitis. They called me back quickly and I was out if there in about 20-25 minutes. I am supposed to follow up in about 3 days. Very friendly and knowledgeable.

Wonderful experience tonight by each and every staff member. I brought my 7 year old daughter in last minute before closing and they treated us very well. I appreciate the care and compassion they gave to my daughter. Thank you!

The doctor I saw Kristin Turner in the Apache Junction NextCare was absolutely amazing! She was very attentive to what I had to say. Took her time to listen to me and conversate with me about my issue. Very knowledgeable and personable!

All but the wait time were great. My appointment was scheduled for 245 got there at 230 and was still in the waiting room until 330. Thats too long. If youre going to have appointment you need to be closer to the time scheduled. Otherwise just let each be seen in the order arrived

Awful experience at this urgent care and the nurse practitioner. I came in with awful stomach pain and cramps, nausea and vomiting. I could barely sit up straight. I was given antacid plus numbing liquid. She came back and it didn’t help at all. She said well I don’t know. Then gave a Zofran pill which was no help and I ended up vomiting the entire night. The NP had no care or concern to try and help me or find out what was going on. It seemed like she just wanted to get out of there. Very disappointing. **Edited to add that it ended up in the ER and it was my GALLBLADDER - ! I have come to the conclusion either the nurse pracitioner on duty that night did not care or has no idea what she is doing.

The room looked full when I got there, but after filling out the questionnaire electronically, on my phone, it was only a few minutes before they called me back. I’m very impressed at having all of my questions answered in detail and in a friendly manner. Plus paperwork outlining all we talked about in the examination room. The Dr. found issues around the painful arthritic knee area I wasn’t even aware of. Have a quality knee brace that’ll help me walk easier until my orthopedic specialist appointment in a few weeks. Thank you! I do recommend NextCare, Apache Junction.

I was told at check in I had an hour wait. They had me in the room within 15 min. I was very happy about that. The staff was so friendly. This urgent care is the only one I will go to!!

Best urgent care experience Ive ever been through. Nurse was amazing. Doctor was kind and listened . She had the best bedside manner and spoke to me like a human. 5 Stars for this place

I woke up on Friday with what looked like a nickel sized blister on my lower leg, in the front. By Saturday it had gotten larger- we had plans that day, so decided to go to U.C. on Sunday if needed. Sunday morning it had kept me awake most of the night and was now the size of a silver half dollar. It was painful and half filled with green pus and red tinged liquid in the other half. Plus there was the appearance of a dark purple bruise filling the circle. First I made a phone appt and that provider called my local U.C. and arranged for me to be seen there right away. This is the second time Ive seen this provider, Kristen Turner. I really appreciate how kind, thorough and friendly she is. She explained the process of draining this thing and getting a culture on it, provided a script for the necessary antibiotics. They will call me when the culture comes back. VERY GOOD EXPERIENCE!!!

Great experience. In at my scheduled time. Staff was fantastic, especially Provider Tara, who Listened to me. I wish that office was my primary care staff! Highly recommend.

Always friendly and fast here. The NP Kristen, took the time to explain my daughter’s ear infection to her and answered all of her questions. Everyone here is always kind and friendly. The only urgent care we go to.

I recently visited Next care urgent care located in Apache Junction, and I was very impressed with the care that my three-year-old received. The staff was professional, attentive, and compassionate. wait time was reasonable, and the medical team addressed my concerns thoroughly and efficiently. I highly recommend Next care urgent care located in Apache Junction.

First time there. From the front desk, to the medical tech and Nurse Practitioner. A +.Professional and courteous from our entry to leaving. I know were we are going IF we ever have to go to Urgent Care again. 🇺🇸👍🏼

Doctor was efficient and went right to discovering my breathing problem and treatment. Administered a breathing treatment and Steroid shot. Nurse assistant was terrific gave me the shot and gave me a breathing machine for home use. All in all great experience and breathing much improved.

I had an appt. Time at 9:30 am but not seen til 11;15 am so that was disappointing but Dr. Was very nice and thorough.

Made an appointment here for the main reason of having Xray. Show up for appointment to be notified there is no xrays today. I said the appointment was for a hurt finger, the office knowing gbere was no xeay should have notified me before coming! Waste of time!!!! I would give negative stars if I could.

Went in with a blocked swimmers ear. Staff were all super nice and professional. Came out with unclogged ear. Highly recommend.

I was sick with high fever and yucky nose. Tested for Covid came back positive. The doctor didn’t even look in my nose or throat. I explained to her that I am prone for sinus infections and now I have to go to my primary care to hopefully get some medicine for my nose. Was a little pricey even with my insurance to just get a Covid test.

When you go in for fever and coughing / sinuses and the doc listens to your uterus with her stethoscope. 😑 in and out quickly besides waiting to be seen. Wouldnt recommend this place.Follow up: unique situation? How are your physicians trained if I say Im coughing, cant breathe and its getting worse and they have me last down and put a stethoscope on my uterous? Then proceeded to tell me to take a benadryl?? Im not a doctor but even I know that doesnt track. Sounds like they need to have a medical book thrown at them along with additional training. The GP I went to a week later certainly did nothing of the sort and actually helped me with a proper and RELEVANT examination along with treatment.

My son had a rash on his mouth so decided to see what the dr said. Went here and they were so fast and nice. Got us antibiotics with in the hour

I will never return to this clinic. After the MA did vitals, a ‘doctor’ came in for the exam, saying he was a nurse practitioner. At no time did he say he was really a student until after I objected to his proffered treatment. I was surprised to learn a student was practicing on me. After that the real NP came in and she seemed angry and would not grant my requested treatment which, for my condition, has always worked for me in the past. So I left, feeling abused and powerless.

The PA. Was very nice until I told her the MA needs a little more education in companion. Then she looked like she was in shock. The MA needs to listen to the patient. She hurt me so bad that I was in tears.

Appointment was at 12:30. Got to see a provider at 2:45. I’m not a happy camper so doubt if I will use this establishment again. Nothing against staff. Everyone was very nice.

Walked in friendly staff, professional polite DR got the meds I needed in & out in less than 45 minutes. Happy to go back if needed.

Whatever you do DON’T COME HERE! . The girl in the front desk is very extremely rude for no reason what so ever and was not helpful whatsoever! Gave attitude from the moment we walked in the door. They are completely lazy as I can see Definitely do not recommend this place!!

I really like the nurse practitioner...she was very nice, knowledgeable amd good humor!! I did not wait long at any point of my visit.

The front desk lady was so friendly and accommodating. She answered my persistent questions with a smile and a genuine sense of caring. The nurse who took me back for vitals was just as friendly. She and I chatted like old friends. When the doctor came in, he was all business but efficient and to the point. If I could give more than five stars, I would.

The staff is beyond helpful,welcoming and make you feel comfortable..Definitely coming back when needed..

It was awesome! We were able to be seen in a prompt manner and we were able to have all of our concerns addressed with solutions that we were confident would bring healing abd comfort! Thank you!

I had a Sunday appointment at 6pm maybe everyone was home watching football? It was the next appointment available online so I booked it. Luckily it was close to home. I think I was the only patient there so in and out so quick. Everyone was very nice and friendly.

Intern would not listen to my concerns. Feeling worse today. Prescriptions contradicted each other and was given a rx for medicine I told the provider I already have. The visit was a waste of time and money.

I came in right before they closed for the night and they were super friendly. Very professional and good bedside manor.

They have never gotten scripts right. Twice Ive spent 5+ hours calling back and forth and even driving to hand deliver prescriptions because theyre too incompetent to do their jobs.

I went to get a splinter removed from my finger, I waited about 4 hours before I was told that they couldn’t remove the splinter , they don’t have any qualified doctors available at this facility, they also seem to be very lazy about helping people, I will never use nextcare again , I’m very disappointed with their service and lack of motivation, that’s why I put 1 star on the review, though they deserve 0 stars !!!!!!

Your receptionist is amazing and very good at her job...... the nurse that dealt with me was very polite and professional and the caregiver/doctor that attended to me was very professional and looked after my needs effectively. I will always come to this care unit when I have medical issues, they have a great team working there.

I would definitely go back to this Urgent Care! The front desk and the NP were very caring and professional.

I felt I was given good attention and care. I was not delayed nor hurried. I am happy they were there when I needed them.

As a walk in the wait was an hour. Staff was courteous. Physician was knowledgeable. As a courtesy to patients who do not feel well and don’t feel like listening to personal conversations I wish they had a “no cellphone” policy in then waiting area.

Great urgent care very friendly staff and doctors not a long wait at all went very smoothly I would highly recommend this urgent care!

Staff was incredibly efficient and kind. Michelle was attentive, up front, and super informative. She put my mind at ease and gave us a plan to make my teenager feel better while battling the flu. I’m glad we stopped in, service was friendly and easy — especially on a Sunday evening.

Very nice clean and thoroughly run office. Dr. Is very good and gave me all her attention when talking about my issue. Front office is very professional and very enjoyable to talk too. 😎

Everyone was very kind and helpful and thorough. I love the pre sign in, makes things move quicker. Corie was kind, very busy, yet listened and was super helpful. I had the flu, she wrote up scripts and I was on my way!

Great customer service! The young man was very nice. The Dr I saw she was amazing and very caring. The girl who took my vitals was great as well. Keep up the good work.

Extremely slow! I had an appointment at 9:15 and didn’t get in until after 11. I won’t go back.

My appointment was at 11:30, I was seen by 11:30 and out by 12:00. Super efficient, friendly and thorough.

My clinician was Amazing. My pain is nearly gone. She spent so much time with me!!! I want her for my PCP!!!!!

If theres one thing you want when your sick and have to drag yourself out of bed to the Dr. Its fast service and compassion. Thats exactly what I get today! Thank you to all the urgent care staff who were so kind. Also using the app to schedule is a breeze. I was in and out with prescriptions in 30 minutes.

Very pleased with visit to this location. Needed and MEC for my CDL. This was painless from setting up appt to the actual process.

This was the best urgent care Id ever been to. Made an appointment through the app and was in/out of there within 30 min. Clean, great staff and doctors.

We wish Dr. Ryan could be our primary family physician! Hes not only knowledgeable and professional but also very funny and friendly. He had my son laughing even though he was super nervous about his check-up. We know where were going if we need a doctor again.Shoutout to the reception lady, too – she was really nice and friendly. Even though the place was packed, we didnt have to wait long. Quick, professional, and just a great vibe all around. So glad we picked this clinic!

Quick service, reasonable price, great staff. Very good experience. Would go back.

Very friendly, efficient staff, and provider. The clinic was very clean, and I was in and out, with a prescription in no time!

Went as a walk in and was received promptly by the receptionist and paperwork handled and not too long a wait to she the health care provider Who was efficient at her job and prescribed medications for her cough Now hopefully it works

I was seen in a reasonable amount of time. All staff are friendly and professional. The Dr. Is Awesome!!!! I am new to Arizona and legally blind. My grandson filled out the paperwork for me and went in with me. I liked the Dr so much that I would love to have her as my primary doctor!!! Highly recommend to anyone in need of urgent care!!!

This place is absolutely terrible. My tonsils are almost swollen shut and the doctor sees me for probably 2 minutes and says she can’t help me because she doesn’t think I’m sick. And then they try to give me over a $500 bill for not doing anything. She said it was because of the weekend and holiday which is on Monday not today on Sunday. These people try to F you over any chance they get. If I could give ZERO STARS I would. This place needs to be shut down. They only care about their money and don’t offer proper service to their clients.

Quick visit, provider was polite and did a full exam of my daughter. I left feeling like our problem was resolved.

Staff were great. Was nice to see the same NP as before. She is amazing.

I booked an appointment. The wait was over an hour . I understood there was only one physician on staff that day. Everything else was 5 stars.

We were out of town and this was a great experience. They were fast and on time. The front desk lady and the doctor were very nice and the doctor listened and sent in the prescriptions needed to get me feeling better quickly.

Great experience. Team is helpful and communicative. Doctor and nurse were great. 👍🏾

The young man at the front desk was very caring. The nurse practitioner was wonderful would definitely come back to her very caring. The exray tec was very sweet

Easy. Same copay as Dr office. Efficient staff, great place to get sports physical. Not too crowded. Good experience

What a nice & friendly place to go for health care. The person at the front desk was very helpful and the doctors assistant/caregiver was very open to answering questions I had regarding Covid. She too was friendly and easy to talk to. Thanks for making my visit easy.

Frustrating to have a scheduled appointment and still have to wait 63 minutes to be seen. Ugh!

Making an appointment was quick and easy. There was just a short wait to see the Dr, the staff were very professional and caring. Was able to explain my symtems and reason for the visit. A solution to help me was made and I was on my way in a short time.

Waited over 2 hours. The woman said she checked me in and never did.

Nice clean friendly and helpful personal. Doctor super nice.

Very good. Got seen and out the door within 40 minutes-

By far the best experience we have had at an Urgent Care ever. The staff was amazing from the second we walked in. I will not take my mom(who is my person I lovr most In this world) to any other place, ever again.

Great urgent care! Wonderful knowledgeable PCP who listens, short wait time, clean facility!

Nice staff! Caring, professional, efficient and fast... in and out. Would recommend and will use again next time a need may arise.

I reserved an appointment online. When I got there I was called back pretty quick. Then assessed me rather quick too. The staff is nice and friendly but also professional. Thank you for the help!

Too long of a wait! Walked in and 1 person was ahead of me. Felt like we where there over 2 hrs.

Karina at the desk was extremely kind and helpful and the doctor visit was great!

I needed to be seen again in Nov 2023, they’re so wonderful here!!! I try to mention when people do great work and not only post negative reviews.I had a long wait on Presidents Day 2023, but it was worth it. Im so grateful to the Nurse Practitioner who listened to my concerns and provided exactly what I needed :)

Making an online appointment cut my wait time to 10 minutes. My issue was taken care of quickly and efficiently. I was treated well by everyone in the office.

Our NP Sarah was so nice and made our visit easy

Everything was good for the visit. She diagnosed my problem and gave me medicine that is working.

The tech and the reception was kind professional. So many times they do not even look at you , just hand you something to fill out without looking at you. These were lovely ladies. My practitioner was informative and caring. I’ve been there before and it’s always like that.. R.Ruiz

The Doctor and all staff were great, very understanding and went beyond our expectations. Our visit was quick and we received the help we needed. Thank you!

Extremely slow. Told me I was next and then waited over half an hour. I was told to go to the waiting room for my paperwork. I ve been waiting over 15 minutes for their printer. Never go here again.

Very friendly, the lady at the desk with nice with a smile, “thank you/your welcome”, the MA and the NP were both very friendly, understanding and helpful, I was very pleased with the care I received all the way thru from start to finish!!!

Very pleased..all 3 women were so polite and informative

I spent an hour calling several urgent care facilities to find one that has xray services onsite. This was the only one I found that I was actually even able to book same day appointment without having to do walk in and wait.Good communication with online filling in of patient information prior to our arrival. Saw us right away once we were able to get authorization from our emergency travel insurance.Saw the doctor, had xray and report all within an hour.The only thing that I want to add is the list of pediatric orthopedic surgeons they gave me is completely outdated. Not a single correct phone number. Better to just google it and find someone on your own!

Making the appointment online was a breeze. Lady at the front desk was very pleasant and helpful. Nurse PA was attentive and knowledgeable. The wait can be longer than you might expect, but I was in and out within 90 minutes. Not long in this day and age.

Quick and very easy. I loved being able to make the appointment, fill out new patient paperwork and check in all from my phone. Everyone was very friendly and very helpful. Highly recommend!

Great Care!!! Wait time a bit long. Disappointed with “place holder” status when making an appointment. Big misunderstanding. If I book an appointment online, it’s so I do the majority of my wait time in the comfort of my own home. Getting to “appointment” and being told it’s a 2 hour wait, and “appointments” are “place holders” was a big disappointment. It’s easier to suffer at home than waiting in a waiting room. Again, the care when received, was Great!

The doctor was so so kind and gentle with me, it felt like he actually cared about my situation. It’s hard to find medical care like that.

Although I was disappointed when I made an appointment and was there early, I was told it would be an hour 1/2 to two plus hours to be seen. Things happen I understand that. I rescheduled for first appointment the next morning. The provider Candace Darling was fantastic! Both her and the MA were!! Very pleased!

Great! Made an appointment online, did all paperwork online, people were super friendly when I arrived, nice large waiting area. NP gave me the perfect perscription as I got instant pain relief and swelling in my legs came down.

The girls were great. Dr Tara Mahoney is wonderful!

Not a real clinic, doesnt have real Drs or equipment. This is a for profit hoax. Dont waste your time.

The entire staff was very friendly and professional. I was a walk in and was in and out in a little over one hour. Would highly recommend NextCare if youre in need of medical care!

Everything was good the doctor and staff are very professional but the cost was very expensive basically I paid 320 dollars for some antibiotics

Had trouble with trying to get the paperwork processed. I had filled it out 3 times and it kept taking me right back to the beginning. Finally I went to the staff member at the desk who was very friendly and she assisted me so I could be seen. The lady who escorted me back to a room and took my vitals was also friendly. I didnt have to wait very long to see a health care provider. So I would recommend this Urgent Care because the staff are very accommodating.

The experience was outstanding. Helena, the Physicians Assistant, was very thorough and asked lots of questions to give the proper diagnosis.

I had an appt, told to arrive 15 min early which I did. Was not called back for vitals til 40 min AFTER appt time. 20 min later nurse practitioner comes in and tells me she cant do anything for me but refer me to ER

Easy to set up an appointment online, recommend also. They do walk-ins, but the wait time is crazy. So definitely set up an appointment. Didnt wait to long to be seen when having an appointment. But checking in could take longer depending on time of day. Very friendly staff. The doctor was nice, and she didnt rush us. The waiting room is a bit small, so wouldnt recommend you bringing extra people with you if not needed. Easy location to find.

First time here. I was very impressed with my visit. Everyone was so nice, helpful and professional. Thank you for the welcome!

Had to get a physical for work. This is where my work sent me. There were 2 emergencies while I was there that came in but all the staff was overly helpful. The receptionist explaining to the waiting room that things are delayed because of the situations. The nurse in the back was great, so pleasant! The practitioner was so sweet. Didn’t rush to get me out. Listened to everything I had to say. So even with being a walk-in and the extended wait this was a very pleasant non stressful experience.Thank you!

The facility is understaffed and the staff is over worked. This is evident in staff attitudes, which is understandable. When staff are overworked on a regular basis this can lead to poor attitudes and exhaustion. The front desk clerk was attitudinal, but explained that my appointment would be delayed by an hour because there was only one physician and one medical assistant. When we got back, the service was great. The physician was visibly exhausted, but displayed a great demeanor and was knowledgeable. Overall, I would recommend Nextcare, but the corporation and management need to rethink the way they treat their staff.

I was struggling to breathe due to asthma. My wait was brief, I was given a breathing treatment & shot. I was treated so kind and everyone was very nice. I would recommend Next Care in Apache Junction to everyone.

Im so glad that this Urgent Care on Southern/Ironwood was open until 8:00 on a Sunday evening. I had started some chest pain from coughing and breathing and I knew it was time for an antibiotic.I went there at 7:30pm and was quickly cared for by all involved. Everyone was attentive, helpful and not rushed at the late hour.I will definitely return there again!

I was able to make a same day appointment online. I only waited about 10 min before being taken back. The provider and office staff were knowledgeable and friendly. I was out of there in under an hour! I highly recommend this location.

Having never been to an urgent care unit before I wasn’t sure what to expect. After I was told there would be a 2 hour wait time since I had not preregistered I was instructed to scan the site and do the online registration.It was difficult to do only because I was feeling so poorly it was hard to focus but I got there eventually. I was very surprised to find that by the time I finished I was actually next in line as a walk in. All in all about 1 hour from when I walked in. The nurse and doctor were both caring and professional. I am a retired RN and that meant a lot to me.The instructions were ready as I was leaving so I could get home quickly and rest.Next time I know to prebook but all in all a good experience.

The entire visit was super quick and easy thanks to the great staff team here. Very professional and compassionate. Made me 100 % comfortable throughout my entire visit. Thanks to all 3 of you. Dr was very observant and got me on my way in no time with the scripts I needed to feel better. Called them right into the rx and picked up on my way home. Keep it up.

Dr was very experienced and was patient enough to explain everything

Allergies were making me miserable, was able to make an appointment on Saturday, thanks for having clinic open on weekends.

I had a very pleasant experience from the receptionist, the CNA, and nurse practitioner. They all treated me with respect and care. I highly recommend this walk-in clinic.

Doctor was very professional. We were in and out In a timely manner.

The service was excellent & they took care of my problem.

We use Nextcare for our sports physicals. Everything is SO simple. You can make the appt online, they send a link to fill out the patient paperwork and it’ll auto check you in. If you forget your AIA paperwork, they’ll provide it for you. It’s only 25.00 dollars and we were in and out within 40 minutes.Dr was super amazing and entertained all 3 teens I had with me. Great customer service! The gal at the front desk was super awesome and just got right to it to make it fast! Highly recommend the Apache Junction locations

The facility was clean for being late afternoon and all staff were very helpful.

I came in for a deep laceration on a finger. Required stitches. My provider, I dont remember her name, was very cheerful and compassionate, obvious from the moment she entered the room. Really a breath of fresh air. Experienced and knowledgeable as well. The entire staff was quite Pleasant even towards the end of the day.

Excellent care although it should not take an hour and a half to get a 2 minute treatment. Also the treatment room was freezing cold.

We are Canadians in Arizona for the winter. This is my third visit to the same clinic over the years. They are very professional and extremely efficient in what they have done for me personally. I would not hesitate to recommend this clinic. Thank you very much for your care!

The wait was longer than I would have liked, but I was a “walk in” so can’t really complain about that. The staff was super friendly, and the doctor that saw me was really professional, kind, and to the point. I wish I remembered his name. Will definitely be returning here again

Got me in on time! Listened to my issue and really listened. Did acouple of tests to rule out as much as they could. Were not in a rush just to get rid of me.

Everyone at this location was professional AND friendly! Other big named urgent cares that start with a B, need to take a lesson from NextCare. The online process made it a breeze! Thank you!

I had an appointment. They got me in on time. They were courteous and kind. They took great care of me.

Very nice people, great nurse, Amazing Dr. Made an appointment, got right in and was treated in less than an hour and on my way home and back to bed. Thank you

The NP Kristin was rude and uncaring. Will not be returning and would not recommend.

Corey was absolutely fabulous. Would highly recommend.

This is the second time in a week that I went to this urgent care facility. Each time I was treated with respect and patience. I was in the area and stopped by to see how busy they were. The receptionist said it would be at least an hour if I waited but I could make an appointment for later that day. So I made an appointment for 2 hours later.I arrived on time for my appointment but waited almost 20 minutes to be taken to a room. Once in an hour exam room things moved faster.I would recommend this facility.

Great experience here. I scheduled an appointment and completed my paperwork in advance. I was seen by Michelle Gomez, FNP and she was outstanding. I would visit this location again.

They were quick and efficient and super sweet and compassionate. Thank you!

If you have the ability, signing up for an appt slot online is the best way to go. I was in and out in less than 30 mins. I was looked over, treated, given precautionary instructions/meds and clear instructions on what to look for to determine when/if I need to come back for further treatment. Doctor was very relatable and efficient.

Walked in. Short wait time. Love the online paperwork as opposed to clipboard/pen. Receptionist was friendly. Short wait then called back for vitals by nurse who was also friendly. Another short wait and nurse practitioner came into the room. She was very friendly and knowledgeable. She gave me enough medicine to last through the weekend until I could see the referred doctor on Monday.

No complaints on anything but the wait which is usual and I understand there is always a wait. Just wish it was shorter since I made an appointment.

Very curtious. Didn’t wait long. Compassionate, helpful & knowledgeable with my situation! Thank you so much

Got charged 100$ to tell me that imaging isn’t available so if it gets worse go to ER. Horrible.

Came in with my daughter. Waited for about 45 minutes because there was a line of people there before us. The staff were all nice and helpful. Everyone was kind and courteous. I would recommend Urgent Care over and over again. I’ve never had a bad experience.

Wonderful! The check-in lady wasn’t the friendliest but the medical staff was great!! Answered all my questions and were very, very thorough. I love love love that you can make an appointment through the app! I understand it is not a guarantee but it definitely helps. They are fairly speedy and simply got their stuff together. Definitely recommend!!

I went in an hour before closing and they turned me away for being understaffed. There was no one in the lobby it was empty inside except for the staff. I had checked online if they were busy and their website said there were no patients waiting in line to be seen. I don’t understand why they would turn me away a WHOLE HOUR before closing time. I would understand if they were closing in like 30 minutes. The lady at the front desk was nice about it I guess but also ??? Lol why couldn’t I have just been seen

The wait was about two hours which is not bad compared to other places especially since we were unable to set an appointment cause it was so last minute. The front desk was very kind and so was the provider. The medical assistant didn’t seem like she was having a very good day but overall it was a good experience.

From the time I walked in was greeted promptly with a smile and curtesy, understanding all threw the steps of checking in & out. Once called back my MA was so patient and kind come to find out amazing with injections thank you. The provider PA , was great she took time to not only give a good exam but also took time to listen and treat. Started feeling better that evening and with completing my treatment plan and prayers I’m going to be back to norm in no time. Want to thank you all for making my unexpected visit pleasant as can be. 💗 We had a few giggles as I let them know why I needed to wait outside, lol

Staff were friendly easy to work with and very efficient.I felt like they really listened to me.

Everything about my experience was great! The gal at the front desk was friendly. I waited about 45 minutes which I thought was very quick. The nurse practitioner was very thorough, listened to my symptoms and diagnosed the problem. It was an excellent experience!

I had to wait about 40 to 45 minutes even though I had an appointment and arrived a few moments before the scheduled time as requested. The staff seemed a little cold and impersonal, except for the PA who examined me. His name was Robert Strong- he was warm and friendly, quick to diagnose me, and order treatment. I started feeling better the next day after his recommendations.

We got in quickly and the doctor was very helpful. The entire staff was friendly and efficient. I like that all paperwork is filled out online and you can also make appointments, plus see the current wait time

The experience was fine. I made an appointment for my daughters rapid Covid test online and we were seen fairly quickly, all things considered. The providers we interacted with were kind and professional. They were good with my daughter, whos young and was very nervous.My issue was with the gross bathroom. I visited it twice within about twenty minutes and both times there was a urine sample just sitting there. Ill just say the toilet...needed to be cleaned.

I can’t say enough good things about this clinic. It functions exactly the way it should be. It took longer to do the paperwork than to be examined and treated. I was seriously in and out in a half hour.The only reason this isn’t 5 stars is because of the website. I tried to check in online and it said there were 8 people ahead of me. I almost didn’t go because of that. When I got to the clinic there was only 1 person in front of me. I was so grateful.

Front desk was very friendly. I scheduled an appt and used the online check-in. It was very fast and easy; waited only a few mins to see the Dr.

The staff was friendly and helpful. Once you download the app, it’s very easy to make an appointment. If your a walk-in the wait times are usually pretty quick. The doctors are polite and friendly and take good care of you. I very much recommend going there if you live in the East Valley.

It’s a great place it’s quick convenient just went in for tb test the little girl did a great job And they let me fill out paper work THIS TIME not on my phone CAUSE OLD PEOPLE LIKE PAPER MUCH EASIER CAUSE THEIR ONLINE SUCKS , the guy in the front EXCELLENT he was there July 27, 23 yesterday he was there right before closing wish I would have got his name he was dark skinned sweet so sweet AND SO INFORMATIVE !!!! LOVE HIM HES A MILLION TIMES BETTER THEN THE WOMEN THERE ! HES THE ONLY ONE I SEEN WITH EXCELLENT CUSTOMER SERVICE I WOULD GO JUST FOR HIM , wish I could say the same for the girls and women they got working in there .

I was seen quickly. The provider and staff were professional and seemed caring.

My Husband And Myself have been to this NextCare Urgent Care A few times. The location is Clean, The staff is professional, friendly And Helpful. I have never have had to wait long even after just walking in or scheduling a appointment time. The Doctors are wonderful as well as the nurse....😊

I scheduled my appt time online 2 hours before, then after walking in at my scheduled time, they made me wait 40 minutes! I confronted the desk lady and told her I had a lot of other things to do with my time and she said the scheduled time is not guaranteed due to people that checked in before you and people that walk-in with emergencies... Like, why bother to schedule ahead 2-3 hours if you have to wait anyway once you make it into the clinic?? This is frustrating and very irresponsible from this staff. Will not be coming back here.

Felt rushed only got seen for one issue and not both.

Everyone was so nice. I like the online to make appts. I like that i could sit in my car and cough there instead of coughing in tge waiting room. The doctor was very very nice. If i need yo use urgent care i will come back here and hope the same doc is working

Thank you!! The doctor was amazing. The receptionist was nice and very helpful, if a bit hurried but was very busy. The lady who took my blood pressure was a bit terse and short. I understand she was busy too, but it did make it a bit uncomfortable. Overall thank you!!

The doctor was very good. Fixed me right up. Everyone there was very helpful. I was very happy with there service, and was in there very quick.

I was very pleased with the care I received. Everyone was friendly and professional. Im sure glad I went. The wait time wasnt bad either.Thank you to the staff at NextCare.

I arrived for my online check in time, and I was told that they were running a few behind. After I waited for an hour. They called a walk in back before me. I then approached the front desk, and was told “you’re next”. I then questioned why a walk went before me and why there hasn’t been anyone seen in the last hour while I’ve been waiting. I was told that they were leaving out the back and that my on line check in isn’t an appointment or a scheduled visit. This place is a joke. I have been to the one on power and never had an issue. I will not return, and would like answers.

The Dr and staff are amazing!! Everyone is so caring and nice, Ive been to other urgent cares and they are usually jerks. Definitely found my go to for my entire families urgent needs.

I went for an ear flush last Monday and it was compacted, so the doc told me to use ear drops and come back in a week. both times everybody was very nice, from the front desk to the techs in the back. Im lucky to have a good place like this close just for little things like this as my primary is in Tempe.

I had a 2pm appointment on 4/4/18. My check in was fine, fast and simple. I didnt get to see the doctor till about 3:40pm. So, thats quite a long wait, especially for having an appointment. However, my triage was very good and my experience with the NP was excellent as well. I would much rather have a long wait and a good experience with the medical team, than a sorry wait and a bad doctor experience. So, I left feeling pleased.

Got me in and out fairly quickly and helped get me wrapped up well.

Friendly, efficient, clean, comfortable. It was great because needing to go to urgent care is stressful enough but they made the process easy.

I was in & out in less than an hour. The gals in front were very organized. The gal who showed me to a room was also very good at her job. The Dr was there shortly, exam & discussion went quickly. He was a good listener. Now I will get my script & hopefully get well. 🤧

Great staff!! Everyone was friendly. Wait time was less than 10 minutes, mostly in part by filling out the paperwork!! I feel my issue was addressed, I was given an honest diagnosis, script sent in, and was ready by the time I got home, so I could start treatment!! I will definitely make this my go to clinicfrom now on!!

I scheduled appt online and it was smooth and quick from check in to check out. Considering how busy they were. The provider was efficient and compassionate. Ryan was amazing as well as the staff.

This is the absolute WORST place to go to. The people working here are ignorant as ever! The argumentative nurse - A woman with Brown Hair and Glasses wanted to argue with me the difference between an appointment and a reservation. Considering i had filled out all my online paperwork and checked in online. They have a sign up in their waiting room that says DO NOT JUST YOUR CELL PHONE IN THIS ROOM and yet their processes require you to use your phone to fill out their online sign in documents. I was told we are short staffed I simply asked, is that my fault?. This woman was childish, doesnt know anything about their own systems, the systems dont check people in. I checked in at 10:11am my reservation was for 10:20am. All my of my paperwork was finished and submitted through their online portal at 10:17am. 3 minutes before my reservation. Technically, a Reservation is thing, and an appointment is with a a person. This place has 1 P.A. which means my APPOINTMENT is with the 1 P.A. I couldnt be more disappointment with the terrible customer service, the know it all b.s. and the literally lack of care for the patience here. Absolutely, 1 million percent if i could grade this place a 0 star i would do so in a heart beat! The argumentative joker brunette that wanted to argue with me over the difference in an appointment and a reservation told me i needed to leave, and i asked her why, she replied Because you cant understand how this work, so leave, NOW. What a joke! Terrible terrible and i will be filling a complaint with the NextCare home office

Horrible. Don’t see np Kristen turner. Can’t write enough about her unprofessionalism

Excellent care everyone was very nice and helpful

Very fast efficient and the provider was very good I highly recommend them to anyone. Its great care and service. Thanks so much NextCare

Very busy with Covid testing. So busy that by the time we got in, after a 4 hour wait, they were turning people away because they were out of testing supplies. Excellent staff in all areas. Very professional and extremely polite. It might be a good idea to have someone sanitize the waiting area every hour or two. Didnt see that taking place, but everything seemed nice and clean.

Ryan Sutton was a great provider. Great bedside manner and really listened. He cares and it shows. All staff was friendly and helpful.

Took my son for Covid test. Waiting room only had 1 person besides us. Very clean. Staff was friendly. Wait time was minimal. If you need a test, great place to go. My Daughter had results back in 1 day and her partner in 1.5 days.

Wait time was minimal. Dr. Asked questions, let me know what was wrong and sent prescription to get picked up. Very friendly and caring staff.

The best! It was fast and customer service was on point!!! I would recommend 👌!

I had to fill out quite a lot of information, and give them the money for co-pay. When the nurse (not a Dr. anywhere), she told me there was nothing she could do for me-- go ER, which I did, and they helped me. The ER is a block away! If you have anything other than a skinned knee-- dont stop here.

We showed up at 1pm on a Thursday, for a walk-in youth sports physical. NextCare sponsors these physicals, which is why we went to them.The receptionist was quite rude and said the wait is about 4 hours, we must remain in the lobby and once called we have less than 5 minutes to appear. There were 3 others in the empty lobby.We obviously left, but goodness what a joke.If the receptionist doesnt like her job she should find other work.

As always, the young ladies at front desk are kind courteous and helpful - I am always allowed in the building - my vitals were taken by a nice and courteous young lady - then was seen by a Dr who was also kind and listens to what you say

Dr. Ryan Sutton was who I saw today & I will say he went above and beyond for me and helped me more than most visits Ive had in one. Thank you for recognizing my needs and giving me the proper meds to get better and treating me like I mattered.

Overall a pretty good experience in and out. The staff was attentive and professional. Dr was awesome!

I was treated horribly by the nurse I saw. She never introduced herself to me. She was unnecessarily rough with her exam. Also the triage nurse yelled at me and my husband because I had to take him with me. I am his caretaker, which I explained to her, and I informed her that I couldnt leave him alone in the waiting room. She held the door between the waiting room and triage room so everyone could hear her yelling and berating us. We were so embarrassed. I have used this company for years throughout the Valley but I will never return to a NextCare facility again. Thank God tjere are other urgent cares to go to.

Excellent service from reception, doctor and nurse practioner, they all went above and beyond!

The doctor(S), nurses and front desk nurses are all very good. Kind, caring and they listen to your medical issues at the time of your visit. I have been a return patient for different emergencies accident.

Worst urgent care !!Went in for suture removal, 1st they didnt know what it was, then Said we didnt need it. Our papers clearly said removal 10 days, then Saud they are not comfortable removing 6 stitches. Sadly laughable

My husband & I have gone here for numerous things over the years. They do Xrays here too! The only reason I left off a star is if youre in a situation that involves PAIN, we go to Banner Goldfield basically next door. Banner has PAIN medicine. Thats the only difference. 😊 We have always had a good experience here at NextCare. The staff are all very friendly & helpful. AND about 3-5 hrs shorter than the ER.

Dr. Wild listened to my concerns was very professional, thorough and especially caring. Jen and Gracia quickly and efficiently took care of me and shout out to Kelly for explaining all the insurance details with a smile and happy greeting. Clinic is beautifully decorated and spotless clean. Will definitely be back again. Thanks Nextcare!

Very quick service!Very polite & respectful!Medication is working quickly!AWESOME!

This place is fantastic! Front desk and online sign in appointment was helpful. Nurse was very thorough, with Adrienne Cross the best I have had in a long time!Go Callaway! Jack Gannon

The receptionist was friendly and informative but the assistant who takes your vitals needs to be a better listner and not interupt when you are explaining why you are there. Her people skills are lacking, if you dont want to deal with people maybe a job change is in order. Dont go sniveling to management because you were corrected on poor behavior.